2000 Ford Excursion complaints

VEHICLE CONTINUES TO EXHIBIT TIRE INDUCED SEVERE STEERING WHEEL SHAKING DESPITE REPEATED BALANCING AND ADJUSTMENTS. WE ARE NOW WORRIED THAT AT HIGHWAY SPEED AN INTERNAL DEFECT MAY THE ROOT CAUSE.*AK (DOT NUMBER: CAN'T TELL TIRESIZE: 265 75 16)

I AM THE OWNER OF A 2000 FORD EXCURSION THAT IS 11 MONTHS OLD WITH 20,700 MILES. I HAVE JUST DROPPED MY TRUCK OFF YESTERDAY FOR ROUTINE SERVICE WHERE I PURCHASED IT (GLADSTONE FORD, LONDERRY, NEW HAMPSHIRE). I HAVE A COMPLAINT REGARDING THE FIRESTONE STEELTEK R4S TIRES THAT CAME AS STANDARD EQUIPMENT ON MY FORD EXCURSION. MY TIRES ARE SO WORN THAT THE SERVICE MANAGER AT THE DEALERSHIP SAID THAT I PROBABLY WILL NOT GET THE WINTER OUT OF THEM. I HAVE ALSO COMPLAINED TO HIM THAT WHEN WE DRIVE AT HIGHWAY SPEEDS THAT THE WHOLE TRUCK STARTS TO SHAKE. THIS IS THE SECOND TIME THAT WE COMPLAINED TO THE SERVICE DEPARTMENT THAT THE SHAKE IS GETTING WORSE. I AM ALSO CONCERNED BECAUSE WE HEARD ON THE TELEVISION ON FRIDAY EVENING 09/29/00 THAT THE NHTSA IS INVESTIGATING THESE TIRES FOR POSSIBLE DEFECTS. IS THE SHAKING A SIGN OF THE TREAD COMING APART? I AM VERY CONCERNED THAT THE WINTER IS FAST APPROACHING, AND MY WIFE, WHO IS THE PRIMARY DRIVER, DEPENDS ON THIS VEHICLE TO DRIVE OUR FOUR CHILDREN AROUND FOR VARIOUS ACTIVITIES. I ROTATE THE TIRES AT 5000 MILE INTERVALS AND KEEP THE AIR PRESSURE AT THE RECOMMENDED SPECIFICATIONS AS REQUIRED BY THE FORD MOTOR CO. I AM A FORMER MECHANIC AND ALWAYS MAINTAIN MY VEHICLES IN TOP CONDITION. THIS TRUCK HAS NEVER BEEN USED IN AN OFF-ROAD ENVIRONMENT. I AM SURPRISED THAT THESE TIRES ARE WEARING DOWN SO QUICKLY. I WOULD LIKE INFORMATION ON WHAT I AM TO DO, AS THE DEALER SAYS THAT I MUST CONTACT FIRESTONE. AT THE DEALERSHIP WE TRIED TO LOOK UP THE EXPEC

THERE ARE TWO TO FOUR (1" - 3") SPLITS IN THE SIDEWALL OF ALL FOUR TIRES. *AK (DOT NUMBER: LT265 TIRESIZE: 75R16)

ORIGINAL EQUIPMENT ON A 2000, FORD, EXCURSION. TREAD ON THE RIGHT REAR TIRE SEPARATED AT 60MPH FROM THE SIDEWALL.*AK THE REAR TIRE EXPLODED. *YH

PE-00020; ORIGINAL EQUIPMENT ON A 2000, FORD EXCURSION, TIRE SIZE 26575R1. WHILE DRIVING SIDEWALL BLEW OUT. *AK THE CUSTOMER REPLACED ALL FOUR TIRES. *YH

FIRESTONE TIRES EXPERIENCED TREAD SEPARATION WHILE DRIVING (ATTORNEY FOR CLIENT). NLM

CONSUMER TOOK NEW FORD, EXPLORER 2000 WITH P23575R15, DOT VDHL TIRES TO WARNOCK FORD IN MORRISTOWN, NJ TO INSPECT THE TIRES, AND WAS TOLD THAT ALL 5 TIRES WERE NOT PART OF RECALL AND WERE OKAY. ABOUT 2 WEEKS LATER, CONSUMER RECEIVED RECALL NOTICE FROM BRIDGESTONE/FIRESTONE. TOOK VEHICLE TO RELIABLE TIRE SHOP "STS," AND WAS TOLD THAT INDEED THAT ALL 5 TIRES WERE PART OF RECALL. CONSUMER WAS DRIVING AROUND ON RECALL TIRES FOR ABOUT 3-4 WEEKS, ENDANGERING HER LIFE/ FAMILY AND OTHERS ON THE ROAD BECAUSE OF DEALER WHO LIED TO HER ABOUT THE TIRES. *AK

TIRE JACK OF INSUFFCIENT CAPACITY TO HANDLE LOAD. VEHICLE FELL OFF THREE TIMES WHILE TRYING TO CHANGE TIRE.*AK

THE TIRE FAILURE WAS A BLOWOUT. THE WHOLE SIDEWALL SHREDDED. FIRESTONE SAID IT WAS A ROAD HAZARD EVEN THOUGH WE DID NOT HIT ANYTHING. FORD WOULD NOT REPLACE BECAUSE THEY DON'T COVER TIRES. THE FUEL GAUGE WAS REPLACED TWICE BY THE DEALER. THE FIRST TIME, THE GAUGE READ 1/4 TANK LEFT AND IT WAS DRY. THE SECOND TIME THE GAUGE READ 1/4 TANK AND IT WAS MORE THAN 1/2 FULL. THE FRONT STABLIZER ASSEMBLY WAS POPPING SO HARD YOU COULD HEAR AND FEEL IT. THE DEALER REPLACED IT. IT SEEMS TO BE POPPING AGAIN BUT I HAVEN'T TAKEN IT BACK IN YET. I'M GETTING TIRED OF TAKING IT IN. THE REAR SIDE WINDOW MOTOR WAS DYING SO I HAD IT REPAIRED. DURING REPAIR, THEY NOTICED THE GLUED PIECE THAT THE MOTOR ATTACHED TO WAS COMING OFF AND HAD TO REPLACE THE ENTIRE WINDOW. WHEN DOES THE LEMON CLAUSE COME INTO EFFECT???( DOT NUMBER: 008102 TIRE SIZE: LT26575R16 )

MY SUV DRIVES VERY UNSTABLE AT ANY SPEED. IT SEEMS TO BOUNCE WHILE GOING DOWN A FLAT SMOOTH ROAD. BOB BELL FORD HAD IT FOR 1 WEEK AND FINALLY FOUND THE PROBLEM WHEN I WROTE A LETTER DEMANDING THAT THEY EITHER FIGURE OUT THE PROBLEM OR GIVE ME A NEW TRUCK. 1/2 HOUR AFTER MY TELEPHONE CALL TO THEM WHERE IN THEY ADVISED ME THEY HAD NO IDEA WHAT THE PROBLEM WAS BUT THAT THEY HAD THE ENTIRE TRUCK TORE APART, AND 1/2 HOUR AFTER RECEIVING MY LETTER MAKING A DEMAND, THEY FIGURED OUT THE SO-CALLED PROBLEMS. THE SWAY BAR WAS UPSIDE DOWN AND THEY SAID SOMETHING ABOUT BOLTS NOT BEING PUT IN AT THE ASSEMBLY LINE AND THAT IS WHY WE WERE GETTING A CLANKING NOISE. WE PICKED UP THE TRUCK, ONLY TO HAVE IT BEGIN AGAIN THE NEXT DAY. IF YOU GO OVER A SPEED BUMP SLOWLY OR GO UP A DIP, ETC. THE TRUCK BOUNCES YOU ALL OVER THE PLACE, AS IF IT IS GOING TO ROLL. WHEN YOU PUT THE BRAKES ON IT SHAKES VIOLENTLY, AND BOUNCES TO THE POINT IT IS AS THOUGH THE BRAKES ARE BEING BOUNCED FROM STOPPING THE TRUCK. I AM SCARED SOMETHING IS WRONG AND IT IS GOING TO COST MY FAMILY, ME OR SOMEONE ELSE THEIR LIFE. FORD HAS NO IDEA WHAT THE HECK IS WRONG, THEY TELL US ALL SORTS OF OFF THE WALL REASONS. AT FIRST THEY EVEN SAID OH WE DON'T SEE A PROBLEM, BUT THEN AFTER SAYING THEY DID NOT SEE A PROBLEM THEY TORE MY TRUCK APART. EXPLAIN THAT, WHY WOULD YOU TEAR MY TRUCK APART IF YOU DON'T SEE A PROBLEM. IT TOOK THEM ONE WEEK AND IT STILL IS NOT FIXED. I PURCHASED A $38,000.00 SUV THAT VIBRATES ALL OVER THE PLACE, IS VERY D

PE00020, ORIGINAL EQUIPMENT 0N 2000, FORD, EXCURSION, 26575R16, DOT VNW81X0369. WHILE DRIVING THERE WAS A THUMPING NOISE DUE TO FRONT DRIVER TIRE TREAD PEELING OFF WHICH MAY HAVE CAUSED A CRASH. FORD WAS NOT WILLING TO HELP. HOWEVER, FIRESTONE WAS REPLACING THE TIRE. *AK

TIRE FAILURE DUE TO TREAD SEPARATION--NO EVIDENCE OF ROAD HAZARD( DOT NUMBER: VNW81XY409 TIRE SIZE: LT265/75R1 )

CONSUMER HIT A POTHOLE. BACK OF CAR LIFTED, AND WHEN IT CAME DOWN, BACK WENT TO THE LEFT OR RIGHT INSTEAD OF COMING STRAIGHT DOWN. THIS CAUSED CONSUMER TO LOSE CONTROL OF STEERING. *AK

AFTER 10,000 MILES, BRAKES VIOLENTLY PULSATE WHEN BRAKING AND ALMOST LOSING CONTROL OF VEHICLE AT HIGHWAY SPEEDS. I HAVE HAD THIS VEHICLE REPAIRED @ 10,000 MILES, 20,000 MILES AND NOW AT 30,000 MILES IT NEEDS TO BE REPAIRED AGAIN!!!

TRANSMISSION LEAKED ONTO DRIVESHAFT, CAUSING A FIRE. DEALER HAS REPAIRED THE VEHICLE.*AK

WHILE TRAVELING 65 MPH AND WITHOUT ANY INDICATION, FIRESONE STEELTEX AT TIRES EXPERIENCED A BLOWOUT. *AK

BRAKE ROTORS TURNED AT 7000 MILES . PROBLEM REAPPEARED AT 14,000 MILES, AND IT WAS REPLACED. RIGHT SIDE ROTORS HAD A BURNED SPOT ON IT.DEALER COULD NOT DETERMINE WHY ROTORS KEPT FAILING. BRAKE PADS APPEARED NORMAL . *AK

WHILE DRIVING ABOUT 75 MPH RIGHT FRONT FIRESTONE TIRE P265/75R16 EXPERIENCED A BLOWOUT, THE SIDE OF THE TIRE HAD SEPARATED WITHOUT A PRIOR WARNING. *AK *SLC

VEHICLE IS EXPERIENCING FRONT END SUSPENSION PROBLEMS, STEERING INSTABILITY AND POOR HANDLING. NLM

AT FREEWAY SPEED - TIRE TREAD SEPERATED AND BLEW. *AK( DOT NUMBER: UNAVAILABL TIRE SIZE: LT26575R16 )

THE BRAKES PULL SOMETIMES LEFT, SOMETIMES RIGHT INTERMITTENTLY, VEHICLE HAS BEEN TO DEALER 3 TIMES FOR REPAIR.

INTERMITTENTLY TURBO-CHARGER MALFUNCTIONED, CAUSING OIL TO LEAK FROM THE VEHICLE AND VEHICLE TO STALL. DEALER HAS REPAIRED THE VEHICLE TRHEE TIMES. *AK

DEALER CLAIMS THAT FORD DOES NOT HAVE A FIX FOR THIS FAILURE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

WHEN CONSUMER'S VEHICLE CRASHED INTO THE SIDE OF A 92 MERCURY AT ABOUT 45 MPH THERE WAS NO DEPLOYMENT OF THE DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. FRONT END WAS MORE THAN 25%. DAMAGED.TRUCK WILL BE REPAIRED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

THE DESIGN OF THE FRONT SUSPENSION WITH A SOLID FRONT AXLE IS NOT SUFFICIENT FOR THE VEHICLE, STEERING STABILITY AND INTEGRITY OF HANDLING ARE DANGEROUS, ILL DESIGNED AND VERY DISCONCERTING TO DRIVE. *MJS

WHILE TRAVELING 15 MPH AND MAKING A TURN, AND AS A RESULT OF AN ACCIDENT, AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION. *AK

WHILE TRAVELING HEARD A LOUD NOISE. WHEN DEPRESSING THE BRAKES THE NOISE STOPPED. DEALER HAS REPAIRED VEHICLE, BUT PROBLEM RETURNED. PLEASE PROVIDE FURTHER INFORMATION. *AK

JACK WILL NOT PROPERLY ALIGN WITH THE PINS ON THE SUSPENSION. BELIEVED THIS COULD CAUSE THE VEHICLE TO FALL OFF JACK WHILE USING. *AK

UNDER NORMAL BRAKING PROCEDURES VEHICLE WILL PULL TOO ABRUPTLY TO THE LEFT, POSSIBLY CAUSING LOSS OF CONTROL. DEALER AND MANUFACTURER CANNOT DETERMINE AND FIX THE DEFECT. *AK *ML

POOR DESIGN CAUSES VEHICLE TO EXPERIENCE SERIOUS SHAKING/VIBRATING WHILE DRIVING AT SPEEDS OVER 55 MPH. NLM

DRIVESHAFT FELL OUT WHILE VEHICLE IN USE DUE TO INSUFFICIENT TIGHTNESS OF BOLTS. *AK

COMPLETE BRAKE FAILURE UPON APPROACHING INTERSECTION. EXCURSION WAS TOWED TO NEAREST FORD DEALER WHERE, UPON EXAM, IT WAS FOUND THAT A SENSOR WIRE HAD RUBBED THROUGH ON THE TIRE, CAUSING THE BRAKE FAILURE.

DEFECT IN SUSPENSION SYSTEM OF CAR CAUSES THE CAR TO MOVE LATERALLY ON DRY PAVEMENT AS IF THE CAR WERE HYDROPLANING. HAPPENS WHEN THE VEHICLE ENCOUNTERS "WASHBOARD" OR RIPPLING IN THE PAVEMENT. I SUSPECT THAT THE SUSPENSION IS TOO TIGHT SINCE IT DOES NOT SEEM TO BE AS BAD WHEN THE VEHICLE IS LOADED, WEIGHT SEEMS TO HELP THE ISSUE. ALL OCCURANCES (4) HAPPENED ON HIGHWAYS WITHIN 5MPH OF SPEED LIMIT ON DRY PAVEMENT DURING OPTIMAL WEATHER. MY WIFE IS AFRAID TO PUT THE CHILDREN IN THE CAR AND DRIVE IT.