2000 Ford Excursion complaints

CONSUMER STATES THAT FRONT SEAT BELT ON THE PASSENGER'S SIDE IS STUCK IN THE OPEN POSITION. SEAT BELT WILL NOT LOCK. AS A RESULT PASSENGER IS NOT PROPERLY RESTRAINED. *AK

CONSUMER WAS TRAVELING AT 70 MPH WHEN THERE WAS A LOUD NOISE, AND SUDDENLY THE VEHICLE BEGAN TO WOBBLE FROM THE REAR. *AK

CONSUMER STATES TIRE BUBBLED UP UNDER THE TREAD, CAUSING A BLOWOUT. DEALER NOTIFIED. *AK

WHILE ON A DRIVING VACATION WITH MY FAMILY, I FOUND ALL 4 FIRESTONE STEELTEX 265-75 A\T TIRES ON OUR 2000 FORD EXCURSION TO BE EXPERIENCING SIDEWALL FAILURE.2 OF THE TIRES WERE NEAR IMMEDIATE FAILURE AND THE OTHER TWO WERE STARTING TO FAIL.I MAKE IT A HABIT TO CHECK MY TIRES AND VEHICLE CLOSELY WHENEVER I FUEL MY VEHICLES UP, AND THIS WAS THE ONLY THING PREVENTING WHAT COULD HAVE BEEN A VERY SERIOUS ACCIDENT ( I WAS TOWING A 24 FT BOAT AT THE TIME).

I WAS PROCEDING NORTH ON I17 JUST NORTH OF NEW RIVER AZ WHEN MY LEFT REAR TIRE EXPLODED. AT THE TIME I WAS TRAVELING 75 MPH WHICH IS THE SPEED LIMIT ON THE HIGHWAY. I WAS IN TRAFFIC AND IT TOOK AT LEAST A MILE TO SLOW DOWN AND GET OFF OF THE FREEWAY SAFELY. AS I USE THIS VEHICLE FOR RECREATIONAL USAGE I HAD JUST HAD THE TIRES ROTATED AND I CHECKED THE AIR PRESSURE 20 MIN. BEFORE THIS OCCURED. ALL TIRES WHERE AT THE PROPER INFLATION AND SINCE THE TIRES HAD MORE THAN 50 PERCENT TREAD I FELT THEY WHERE IN GREAT SHAPE. I HAVE SINCE RETIRED ALL OF THE TIRES BY REPLACING THEM AS I CAN'T TAKE THE CHANCE OF ANOTHER BLOW OUT. I WAS LUCKY I WAS NOT TOWING THE 26' TRAILER I USUALLY TOW WITH THIS VEHICLE.*AK

BOTH SPRING OF SUSPENSION BOTTOMED OUT, CAUSING THE VEHICLE TO SWERVE WITHOUT PRIOR WARNING. *AK

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING BRAKE ROTORS WORE OUT, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED.*AK

WHEN APPLIED THE BRAKE AT ANY SPEED VEHICLE VIBRATE. DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.

FIRESTONE TIRE BLEW CAUSING AN ACCIDENT.

ON SUNDAY, JUNE 1ST, WHILE RETURNING FROM A FISHING TRIP AND TOWING A BOAT, THE RIGHT REAR TIRE ON MY FORD EXCURSION EXPLODED ON I-285 NORTH OF ATLANTA GA. I WAS IN THE LANE INSIDE THE FAST LANE, BUT MOVING AT THE SAME SPEED AS TRAFFIC. I WAS ABLE TO NAVIGATE TO THE SHOULDER AND CHANGE THE TIRE. HOWEVER, BECAUSE THE TIRE EXPLODED AND WRAPPED ITSELF AROUND THE AXLE, THE RIM WAS DESTROYED. I HAVE ORDERED ANOTHER RIM FROM A RE-MANUFACTURER. I'VE E-MAILED FIRESTONE WITH THE INCIDENT INFORMATION, BUT HAVE RECEIVED NO RESPONSE. *NLM

WHILE TURNING ON HEADLAMP SWITCH IT CAME OFF IN MY HAND. TOOK VEHICLE TO DEALER REGARDING RECALL #01S09 WAS TOLD ONLY VEHICLES BUILT AT KENTUCKY PLANT 10/8 - 10/30/99 WERE COVERED. MY VEHICLE WAS BUILT 11/6/99. DEALER REFUSED TO REPLACE PART FREE.

V-10 SPARK PLUG BLOW OUT. *JB

THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS TRAVELING AT 40 MPH AND HIT THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. *JB

THE HEAD LIGHTS FAILED. *JB

THE LEFT FRONT TIRE EXPERIENCED A BLOW OUT. *JB

FRONT ROTORS CONTINUALLY WARPING REGARDLESS OF DRIVING HABITS. TURNED ROTORS TWICE IN LESS THAN 10,000 MILES AND REPLACED THEM ONCE. I WAS TOLD BY THE DEALER, IT WAS DUE TO THE ROTORS BEING TOO SMALL FOR SUCH A HEAVY VEHICLE. *JB

THE TIRE EXPERIENCED TREAD SEPARATION, WHICH CAUSED DAMAGE TO THE VEHICLE. *JB

MY 2000 FORD DIESEL EXCURSION CAUGHT ON FIRE FROM THE DASH, STEREO AREA. THERE HAD BEEN NO PRIOR WARNING NOR ANY KIND OF PROBLEMS AT ALL WITH THIS VEHICLE. THERE WERE NO DEFAULTS AT THE TIME IT WAS BOUGHT. EVERYTHING WORKED AND WAS IN GREAT CONDITION AND WAS KEPT THAT WAY. *NLM

FIRESTONE STEELTEX R45 TIRES WHICH WERE ORIGINAL EQUIPMENT ON A 2000 FORD EXCURSION. THE TIRES HAVE 30,000 MILES WITH MINIMAL TREAD WEAR, HOWEVER, THE SIDEWALLS ON ALL 4 TIRES ARE SPLITTING TO THE CORD. CONTACT WITH FIRESTONE RESULTED IN A VERBAL EXPLANATION THAT THEY WOULD RECOGNIZE THIS AS A 'ROAD HAZARD' SITUATION AND PRO-RATE 50% OF THE COST OF REPLACEMENT WITH FIRESTONE/BRIDGESTONE TIRES. THE FIRESTONE CONSUMER AFFAIRS/RETAIL OPERATIONS REPRESENTATIVE FURTHER ADVISED THAT THE NTSB HAS COMPLETED AN INVESTIGATION OF THESE TIRES AND FOUND NO REASON FOR A RECALL. *NLM

OUR TRANSMISSION ON OUR FORD 2000 EXCURSION KEEPS GOING OUT. ON DANGEROUS TWO LANE MOUNTAIN ROADS WHERE THE VEHICLE TAKES UP THE ENTIRE LANE AND I ALWAYS HAVE CHILDREN IN THE CAR. I AM ON MY THIRD TRANSMISSION AND MY THREE YEAR OLD SON NOW ASKS IF THE CAR IS GOING TO BREAK DOWN EACH AND EVERYTIME WE GET INTO THE VEHICLE. I'M AFRAID TO GO ANYWHERE. THE PROBLEM IS THIS AS I SEE IT. THE CLUTCH ON THE FAN THAT COOLS THE TRANSMISSION KICKS ON AT 40 MPH, ALSO THE COOLER IS TOO SMALL FOR THE SIZE OF ENGINE AND TRANSMISSION, AND I'M TIRED OF PUTTING AFTER MARKET EQUIPMENT ON A VEHICLE THAT I PAID SO MUCH FOR. ON MOUNTAINOUS TWO LANE ROADS YOU NEVER GET THE VEHICLE UP TO 40 MPH THUS MAKING THE VEHICLE LABOR AND RUN HOT, THUS CAUSING THE TRANSMISSION TO BOIL AND FALL APART INSIDE. THE ENGINEERS SHOULD KNOW OF THIS PROBLEM IT IS WITH THE DIESEL ENGINE THAT THIS OCCURS. I HAVE A FRIEND WITH AN F250, SAME CHASSIS AS MY EXCURSION AND HE IS ON HIS FIFTH TRANSMISSION. MY FEAR IS TWOFOLD, THAT I WILL BREAK DOWN AGAIN ON THESE DANGEROUS MOUNTAIN ROADS AND CAUSE AN ACCIDENT, ALSO MY VEHICLE WILL SOON BE OUT OF WARRANTY ALLOWING FORD TO BE OFF THE HOOK. I STILL HAVE TO PAY FOR MY EXPENSIVE VEHICLE WHETHER IT PERFORMS OR NOT AND I FEEL THIS IS A SEVERE PROBLEM AND SAFETY ISSUE THAT NEEDS TO BE RECTIFIED, WE PAID A LOT FOR THIS VEHICLE TO BE PERFORMING SO POORLY. *NLM

WHEN THE BRAKE PEDAL WAS DEPRESSED IT FAILED TO STOP THE VEHICLE IMMEDIATELY, AND THE ENTIRE FRONT END VIBRATED. THIS RESULTED IN EXTENDED STOPPING DISTANCE. ON ONE OCCASION, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. DEALERSHIP REPLACED OR RESURFACED BRAKE ROTORS EVERY THREE TO FOUR MONTHS. *AK *JB

THE EMERGENCY TIRE CABLE BROKE, WHICH CAUSED THE TIRE TO FALL ONTO THE STREET. *JB

THE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL#01V075000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS INCLUDED. *JB SCC

I TOO HAVE EXPERIENCED WARPED ROTORS UNDER NORMAL OPERATION. I HAVE OWNED MY 2000 EXCURSION SINCE NEW AND HAVE ALREADY HAD MY ROTORS RESURFACED ONCE. THEY LASTED APPROXIMATELY THREE MONTHS BEFORE HAVING TO HAVE THEM DONE AGAIN. MY LAST VISIT COST ME $500 AND I EXPECT NOTHING LESS FROM THE DEALER THIS TIME. THE HARMONIC PERIOD SEEMS TO BE MOST PRONOUNCED WHEN BRAKING AT 50 MPH WITH THE SEVERITY DECREASING AT A STANDARD BELL CURVE ABOVE AND BELOW THAT SPEED. I AM CONCERNED OF MY SAFETY WHEN HAVING TO BRAKE AT HIGHWAY SPEEDS FROM LOSS OF CONTROL OR FAILURE. BASED ON THE COMPLAINTS I HAVE VIEWED, I WOULD BE IN FAVOR OF A CLASS-ACTION SUIT WITH A REDESIGN OR BUY-BACK REMEDY.*JB

MY 2000 FORD EXCURSION HAS A DEFECTIVE PAINT APPLICATION, RESULTING IN LACK OF ADHESION. LARGE CHUNKS ARE LIFTING OFF AND THE ENTIRE SURFACE IS AT RISK. THE ROOF AND HOOD ARE EXHIBITING THE WORST PROBLEMS. I HAVE BEEN ADVISED BY AUTO BODY SPECIALIST INCLUDING FORD'S OWN DESIGNATED, THAT THE PROBLEM STEMS FROM A MANUFACTURING ISSUE. THE CAR OBVIOUSLY RECIEVED TOO MUCH PAINT. DISCOVERED ON 2/21/03. CATASTROPHIC FAILURE OF THE PAINT ON THE HOOD HAS BEEN SUGGESTED BY EXPERTS -- COULD BE A SEVERE SAFETY PROBLEM AT SPEEDS. *JB

I OWN A 2000 FORD EXCURSION THAT RECENTLY EXPERIENCED THE EXACT SYMPTOMS DESCRIBED IN A RECALL ISSUED BY FORD ON 8/3/2001 (REF: NHTSA CAMPAIGN ID 01V258000). NAMELY, THE INTERMITTENT WINDSHIELD WIPER FUNTION STOPPED WORKING, FOLLOWED LATER BY COMPLETE FAILURE OF THE WIPERS FOLLOWING SNOW AND ICE OBSTRUCTION. THE WIPERS ARE CURRENTLY COMPLETELY INOPERABLE AND POSE A SIGNIFICANT SAFETY RISK. I BROUGHT THE VEHICAL TO THE FORD DEALER THAT IT WAS PURCHASED FROM (CAPISTRANO FORD IN SAN JUAN CAPISTRANO, CALIFORNIA) AND WAS TOLD THAT OUR PARTICULAR VEHICLE WAS NOT COVERED BY THE RECALL AND THAT IT WOULD COST NEARLY $500 TO FIX AND $88 TO DIAGNOSE. I FIND IT VERY DISTURBING THAT I OWN A VEHICLE WITH THE SAME YEAR, MAKE AND MODEL ADDRESSED IN THE RECALL WITH A KNOW SAFETY RISK, AND YET SOMEHOW IT IS NOT COVERED. OBVIOULSY THE PROBLEM I EXPERIENCED IS THE EXACT PROBLEM THAT THE RECALL WAS MEANT TO ADDRESS. THE ONLY TWO CONCLUSIONS THAT I CAN DRAW FROM THIS ARE: (1) FORD'S COMPUTER SYSTEM IS SOMEHOW NOT PULLING UP OUR VIN NUMBER UNDER THIS RECALL, OR (2) THE RECALL WAS NOT BROAD ENOUGH AND NEEDS TO BE EXPANDED.

THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT BOTH FRONT ROTORS CRACKED. THE CONSUMER HAD THE ROTORS REPLACED. *AK THE CONSUMER HAD CONTINUOUS PROBLEMS WITH THE BRAKES AND ROTORS. *JB

I HAVE HAD TWO BRIDGSTONE TIRES WITH APROX 35,000 MILES ON THE FAIL / SEPERATE WITH IN 70 MILES BOTH TIRES HAVE SAME DOT CODES AS WELL AS THE OTHER ON MY TRUCK THE TIRES ARE BRIDGESTONE DUELER A/T SIZE 285/75/R16 WITH THE CODE OF EJLFCCB0200

THE LEFT REAR TIRE OF MY FORD EXCURSION EXPLODED DURING NORMAL HIGHWAY USAGE. THE TIRE WAS A FIRESTONE STEELTEX RADIAL R4S II, LT 265/75R16. THE MANUFACTURER CLAIMS UNDERINFLATION OF TIRE.

WHILE TRAVELING THE REAR RIGHT TIRE BLEW. SIZE#lt26575r16, PLEASE PROVIDE THE DOT#. DEALER HAS BEEN NOTIFIED. PH

3 OF 4 TIRES BAD ON 2000 EXCURSION WITHIN 5 MONTHS OF EACH OTHER FROM JUNE 6THTHROUGH OCTOBER 4TH. FIRST TIRE DEVELOPED SIDEWALL TREAD BUBBLE ON LEFT REAR TIRE, TRAVELING ON HIGHWAY AT 65 MPH, SECOND TIRE DEVELOPED SIDEWALL TREAD BULBBLE ON LEFT FRONT TIRE WHILE TRAVELING 65 MPH. THIRD TIRE BLEW OUT WHILE TRAVELING 60 MPH ON HIGHWAY WHILE PULLING TRAILER, DAMAGING RIGHT REAR QUARTER PANEL

I OWN A 2000 FORD EXCURSION AND HAVE HAD PROBLEMS WITH THE ROTORS WARPING SINCE NEW. THE DEALERS HAVE SAID I WAS THE ONLY ONE WITH THIS PROBLEM BUT AFTER SEEING THIS WEB SITE I SEE THAT IS NOT TRUE. ALSO I HAD THE BEARINGS GO OUT IN THE RIGHT FRONT WHEEL ALMOST LEADING TO THE TIRE FALLING OFF IF MY WIFE HAD NOT NOTICED IT IN TIME. THE ROTORS HAVE BEEN REPLACED TWICE HAVE BEEN TURNED AT LEAST EVERY 15,000 MILES SINCE NEW I HAVE AROUND 80,000 MILES NOW. THE DEALER DID THE BRAKES THREE TIMES UNTIL THE WARRNTY RAN OUT AT 36,000 MILES I HAVE HAD THEM FIXED MYSELF SINCE THEN. THIS TRUCK IS SAID TO BE HEAVY DUTY AND I ONLY TOW A CAMPER WITH IT TWICE A YEAR 60 MILE ROUND TRIP I FEEL LIKE I SHOULD NOT BE HAVING THIS KIND OF PROBLEM. THE SEVERE SHAKING THAT IS CAUSED BY THIS MAKES IF DIFFICULT TO DRIVE FOR MY WIFE SINCE SHE IS THE PRIMARY DRIVER OF THE CAR. I CANNOT WAIT TILL MY LEASE RUNS OUT SO I CAN GET RID OF THIS CAR. THE DEALERS WILL NOT HELP ME AT ALL. THANK FOR AND HELP YOU MIGHT CAN GIVE WILLIAM ANDREWS

A DRIVERS FRONT FIRESTONE STEELTEX AT TIRE, ON A 2000 FORD EXCURSION EXPLODED ON JULY 7, 2002 ON I-95 IN WALTERBORO, SC. MY GIRLFRIEND AGNES AND A GOOD FRIEND DAVE WERE KILLED, DAVES 11 YR OLD SON MAX SUFFERED A SEVERLY BROKEN RIGHT FEMER, DAVES WIFE, CHERYL HAD SEVERAL DEEP CUTS AND SCRAPES I HAVE A SEVERLY BROKEN LEFT FEMER AND KNEE DAMAGE. THERE WAS NO INDICATION THAT THE TIRE WAS GOING TO FAIL.

CONSUMER STATED THE REAR WINDOW SHATTERED.*JB

I OWN A UTILITY CONSTRUCTION COMPANY WITH SOME 30 TRUCKS AND SEVERAL TRAILERS. I TAKE VEHICLE MAINTENANCE AND TIRE PSI VERY SERIOUSLY. ON A TRIP FROM ST. CHARLES, IL. TO CINCINNATI, OH. I NOTICED A VIBRATION AND PULLED OVER TWICE TO CHECK IT OUT AND FOUND NOTHING. AT ABOUT 100 MILES I HAD A CATASTROPHIC TIRE FAILURE, THE ENTIRE TREAD HAD SEPARATED AND DAMAGED THE TRUCK AND THE TRAILER I WAS HAULING. I CONTACTED FIRESTONE, THEY SENT ME A CLAIM FORM TO WHICH I COMPLETED AND SENT BACK WITH THE TIRE. THEIR REPLY WAS THAT THE TIRE HAD BEEN RUN UNDERINFLATED. THIS HAD NEVER BEEN THE CASE. PLEASE CONTACT ME FOR MORE INFO AND THE TIRE DAMAGE PHOTOS. JOHN SPIRA. *JB *****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****770829

CONSUMER STATES WHEN BRAKING THE VEHICLE SHAKES VIOLENTLY. TS

CONSUMER STATES WHILE AT A STOP AND FOOT ON THE BRAKE THE VEHICLE SURGED FORWARD, AND THE VEHICLE IDOLS VERY HIGH. PLEASE ADD ANY ADDITIONAL INFORMATION. PH

ON SEPT. 27, 2002 ABOUT 40 MILES BEFORE MY ACTUAL BLOW OUT, I FELT AND HEARD SOMETHING ON THE DRIVERS' SIDE REAR TIRE. I THOUGHT IT WAS A ROCK FROM MY WHEEL WELL, EXCEPT I WAS ON A HIGHWAY WITH NO ROCKS TO BE FOUND. MY TRUCK BEGAN TO SHAKE SO I KEPT MY SPEED AT ABOUT 60 MPH. ABOUT 40 MILES LATER, MY REAR DRIVER'S SIDE TIRE BLEW OUT. ON JULY 3, 2002 I HAD ALL OF MY TIRES CHECKED BECAUSE I FELT UNSAFE IN MY TRUCK. MY TIRES DID NOT DRIVE SMOOTHLY ANYMORE. THE FACTORY REP. FROM FIRESTONE WAS THERE AND PERSONALLY CHECKED MY TIRES AND TOLD ME THAT THEY WERE FINE CONDITION AND I HAD A LOT OF WEAR LEFT ON THEM. HE TOLD ME THAT THEY WOULD ROTATE AND BALANCE MY TIRES. I SUBMITTED A REPORT TO FIRESTONE ASKING FOR THEM TO PAY MY TRUCK REPAIR AND THE COST OF MY TIRES PRO-RATED. THEY HAVE DENIED MY CLAIM AND STATED THAT I HIT SOMETHING THAT MADE MY TIRE BLOW LIKE IT DID. I HAVE SENT THEM A LETTER TO ASK FOR RECONSIDERATION. PLEASE ADVISE. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****770178

75 MPH, LOUD BANG AND COMPLETE TIRE TREAD SEPARATION. BOTH INTERIOR AND EXTERIOR SIDEWALLS INTACT BUT TREAD COMPLETELY MISSING. DT

ROTORS WARPED AT 32,000 MILES, WARPED AGAIN AT 34,000, THEN AT 35,000, WARRANTIED TWICE. TRUCK WON'T GO MORE THEN A FEW THOUSAND MILES WITHOUT WARPING ROTORS MADE FIRST 32,000 ON FACTORY SINCE TRIED TWO DIFFERENT AFTERMARKET AFTER 4 FAILURES FROM FORD. MY DRIVING HASN'T CHANGED ONLY THE FRONT ROTORS. DT

DURING THE FIRST THREE MONTHS OF OWNERSHIP THIS VEHICLE WAS RETURNED TO THREE DIFFERENT FORD DELERSHIPS TO COORECT POOR BREAKING PERFORMANCE. DURING HARD BRAKING THE VEHICLE PULLS HARD TO THE LEFT. AT EACH DEALERSHIP THE ROTORS WERE TURNED AND SWAPPED FROM SIDE TO SIDE, THE PADS WERE REPLACED AND THE SUSPENSION WAS REALIGNED. DURING ONE OCCASION I ALMOST LOST CONTROL OF THE VEHICLE AND CROSSED INTO ONCOMING TRAFFIC ON A TWO LANE ROAD. I WAS TOLD BY GREENWAY FORD, DURING ONE OF THE VISITS IN EARLY 2001. THAT THIS IS A KNOWN PROBLEM BY FORD AND THEIR ENGINEERS ARE STUDYING THE PROBLEM. THE FINAL RESULT OF EACH REPAIR HAS BEEN THE SAME THE VEHICLE CONTINUES TO PULL HARD TO THE LEFT DURING HARD BRAKING. NOW AT 31500 MILES THE VEHICLE SUDDENLY BEGAN TO SUDDER UNCONTROLLABLY WHILE BRAKING. THE VEHICLE WAS TAKEN BACK TO A FORD DEALERSHIP WHERE THE ROTORS WERE TURNED. THE PADS HAD MINIMAL WEAR. I WAS TOLD BY THE DEALERSHIP THAT FORD EXCURSIONS REQUIRE THE ROTORS TO BE TURNED YEARLY. THIS CONDITION IS A SAFETY HAZARD AND NEEDS TO BE CORECTED. DT

AFTER KEYLESS ENTRY LOCK WAS ACTIVATED, ALL DOORS EXCEPT THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. DEALERSHIP INDICATED THAT THE DOOR POWER MOTOR WENT OUT. CONSUMER HAD MOTOR REPLACED. PROVIDE MORE DETAILS. TS

NO SUMMARY. DT

CONSUMER STATES THAT WHILE DRIVING AT 30-45 MPH THE CONSUMER HIT A TREE STRAIGHT ON, AND NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. *MR

THE WIRING HARNESS ON THE STEERING COLUMN CAUSES THE TRUCK TO STALL WHEN DRIVER USED THE "TILT" OPTION. THE DEALERSHIP REPLACED THE WIRING HARNESS AND TOLD THE OWNER NOT TO NO LONGER USE THE "TILT" OPTION ON STEERING COLUMN. NLM

CONSUMER STATES THAT THREE FAULTY VALVE STEMS CAUSED A TIRE BLOWOUT WHILE DRIVING ON FIRESTONE STEELTEX TIRES. ( PLEASE PROVIDE TIRE SIZE & DOT#).*JB

PLASTIC ASSEMBLY BREAKS WHEN USING STANDARD DIESEL FILL NOZZLE. WHEN IT IS BROKEN, THERE IS NO SEAL FOR THE CAP CAUSING SUBSTANTIAL AMOUNTS OF FUEL TO LEAK WHEN FUEL SURGES UP THE FILL TUBE DURING NORMAL DRIVING. THIS WOULD ALSO CAUSE SUBSTANTIAL FUEL LOSS IN AN ACCIDENT INCREASING RISK OF FIRE. NLM

NO SXUMMARY LISTED FOR ABOVE VEHICLE. *AK

CONSUMERS DAUGHTER HAD STOPPED FOR GAS WHEN THE ATTENDANT CALLED ATTENTION TO THE FACT THAT THE TIRE WAS COMING APART. THE TIRE WAS REPLACED AND THE DAUGHTER HAS THE DEFECTIVE TIRE AND PAPER WORK. *JG

ON SAT. (08/10/02) MY FAMILY AND I DECIDED TO TAKE A LEISURELY DRIVE INTO THE HILL COUNTRY JUST OUTSIDE OF AUSTIN, TEXAS. I WAS DRIVING MY 2000 FORD EXCURSION ON HWY 71, WESTWARD AT AN APPROX SPEED OF 65 WHEN THE FRONT RIGHT TIRE COMPLETELY SEPARATED FROM ITS TREAD. THIS OCCURRED UNEXPECTEDY FOR THERE WAS NO DEBRIS ON THE ROAD AND NO OBJECT WAS HIT OR STRUCK. THE SEPERATED TREAD TUMBLED OVER AND OVER IN THE WHEEL WELL AREA CAUSING EXTENSIVE DAMAGE TO VEHICLE. I NARROWLY ESCAPED HITTING ONCOMING TRAFFIC AND MANAGED TO LIMP THE VEHICLE OVER TO THE SHOULDER. THE TIRE REMAINED INFLATED - NO BLOW OUT, TREAD SIMPLY CAME APART! AFTER RECOVERING TREAD FROM ROADWAY, THE TIRE WAS CHANGED WITH SPARE AND FURTHER LIMPED BACK TO AUSTIN TO ORIGINAL DEALERSHIP. DEALER SERVICE MANGER REVIEWED DAMAGE AS WELL AS DREW MY ATTENTION TO OPPOSITE FRONT LEFT TIRE WHICH APPEARED TO HAVE A "BUBBLE" ON ITS TREAD. THE EXCURSION, UNDER FACTORY WARRANTY AND THE FIRESTONE STEELTEX A/T LT 265/75R16 TIRES ORIGINAL TIRES PURCHASED WITH VEHICLE - I ASSUMED FORD WOULD PAY TO REPLACE TIRES AND FIX DAMAGE TO VEHICLE. I AM NOT PLEASED TO REPORT FORD IS POINTING FINGER AT FIRESTONE AND INFORMS ME ANY DAMAGE CLAIMS MUST BE DIRECTED TO FIRESTONE HQ. I FILED INCIDENT REPORT #818333 WITH FIRESTONE AND WAS REQUIRED TO SHIP BOTH TIRE & TREAD TO THEIR HQ. AFTER ONLY 1/2 DAY INVESTIGATION - FIRESTONE MAILED FORM LETTER IN RETURN STATEING "..TIRE FAILURE DID NOT RESULT FROM DEFECT IN EITHER MATERIALS OR WORKMANSHIP".BUT RATH