2000 Ford Excursion complaints

THE CONSUMER TOOK THE VEHICLE TO A FIRESTONE DEALER, WHO REFUSED TO REPLACE THE TIRES WITH LOAD RANGE E TIRES. FIRESTONE REFUSED TO HONOR THE RECALL. *AK THE CONSUMERS CLAIM WAS DENIED BECAUSE THE FIRESTONE STATED THE TIRES WERE REPLACED BECAUSE OF NORMAL WEAR, HOWEVER THE CONSUMER DISAGREED AND STATED THAT WAS WHAT THE LETTER STATED *JB

THE CONSUMER RECEIVED A RECALL NOTICE (04V14) FOR REPLACEMENT OF TIRES. THE DEALER IS REFUSING TO REPLACE THE TIRES AT THIS TIME. SERVICE MANAGER KEITH RUOHUEN. *MR *LA

CONSUMER IS REQUESTING REIMBURSEMENT FOR THE CHARGE OF REPLACEMENT TIRE EQUIPMENT. (NAR) *MR THE MODEL TIRES ON THE VEHICLE WERE APART OF THE TIRE REPLACEMENT PROGRAM. (THE CONSUMER WAS TOLD THAT HIS VEHICLE DIDN'T QUALIFY BECAUSE HE DID NOT GO TO AN AUTHORIZED FIRESTONE DEALER AND HAVE THE TIRE REPLACED, BUT THE LETTER STATED DIFFERENTLY) THE VEHICLE EXPERIENCED A FLAT TIRE ON THE LEFT REAR SIDE WHILE THE VEHICLE WAS IN MOTION. *SC *JB *CB

HAD STEELTEX R4S TIRES ON MY BRAND NEW EXCURSION (I BOUGHT IT WITH 4,752 MILES ON IT AND MY TIRE WENT AT 35,001 MILES), ROTATED AND MY OIL CHANGED JUNE 10, 2002. NOTICED SLITS ON THE SIDES OF THESE TIRES. FORD SENT ME TO FIRESTONE. GUY AT FIRESTONE ASSURED ME THESE TIRES WERE SAFE AND I NEEDED TO BE SURE BECAUSE I WAS LEAVING THE NEXT MORNING ON A 1500 MILE TRIP TO CALIFORNIA, WITH MY 3 CHILDREN. BACK TO FORD, TECH DIDN'T TRUST THE TIRE, PLACED IT ON BACK LEFT OF MY VEHICLE. JUNE 13, 02 AT 35,001 MILES, MY TIRE BLEW. I GOT TO THE QUARTZITE EXIT IN ARIZONA AND ALL OF A SUDDEN IF FELT AS THOUGH THE ENTIRE ROAD HAD CHANGED. TREAD SEPARATED AND SLAPPED THE REAR LEFT QUARTER PANEL , CAUSING DAMAGE, AND DISCOLORATION TO MY RUNNING BOARD. HP HELPED ME CHANGE THE TIRE AFTER CALLING FORD ROADSIDE AND TELLING ME IT WOULD BE 2 HOURS. TOOK THE TIRE TO FIRESTONE AND FRITTS FORD IN RIVERSIDE, ON JUNE 14, 02 TOLD THAT IT DEFINATELY LOOKED LIKE A DEFECTIVE TIRE. WENT TO SAM'S CLUB AND HAD IT REPLACED WITH A BF GOODRICH. WENT TO KINGMAN, AZ AND ON JUNE 20, 02 TOOK VEHICLE TO FORD FOR ESTIMATE, PER FIRESTONE HOTLINE AS TO WHAT I NEEDED TO DO ABOUT THE TIRE. ON JUNE 21, 02, I SENT TO FIRESTONE, DOCUMENTATION (LETTER, PICTURES, AND ESTIMATE) OF THE TIRE BLOW OUT. IN LATE JULY/TO MID AUGUST 2002, A LETTER TO ME, WAS ADDRESSED TO MY PARENTS ADDRESS AFTER TELLING FIRESTONE THAT I WAS ON VACATION, SAYING THAT THEIR DETERMINATION FOR MY TIRE WAS THAT I WAS OVERLOADED AND UNDERINFLATED???? I HAD 3 KID

BALL JOINT FAILURE ON 2000 FORD EXCURSION. THE VEHICLE HAS 67000 MILES WITH NO TOWING OR SEVERE USE. FORD HAS NO GREASE JOINTS AVAILABLE. I DETECTED DUE TO VIBRATION AT HIGHWAY SPEEDS. *AK

CONSUMER RECEIVED A RECALL LETTER ABOUT A MONTH AGO REGARDING FIRESTONE SATELLITES A/T TIRES, LT265/75R16 LOAD RANGE, DEALER HAD NOT RECEIVED THE FORMS AUTHORIZING THE REPLACEMENT OF RECALLED TIRES. *AK

CONSUMER DENIED REIMBURSEMENT FOR REPLACING FIRESTONE TIRES PRIOR TO RECEIVING RECALL. *PH *LA

WIS. DEPT OF CONSUMER PROTECTION FORWARDED MY COMPLAINT FILE # 435376. SINCE I FILED THIS COMPLAINT AGAINST FORD AND L& S TRUCK MY VEHICLE HAD ANOTHER PROBLEM. I TOOK IT TO AN INDEPENDENT SERVICE CENTER. HE STATED THAT THE PLUG FROM THE HIGH PRESSURE OIL PUMP MYSTERIOUSLY CAME LOOSE. THIS HAPPENED LESS THAT TWO WEEKS AFTER L& S TRUCK SERVICED MY TRUCK AFTER MY COMPLAINT. ALL THE OIL CAME OUT OF THE TRUCK AND INTO THE ENGINE COMPARTMENT. THIS TIME I HAVE NOT HAD A FIRE. I DO HAVE THE WIRING HARNESS WHICH BURNED FROM THE PREVIOUS TIME. *AK

CONSUMER PREVIOUSLY REPLACED TIRES PRIOR TO A RECALL. MANUFACTURER INFORMED CONSUMER THAT REIMBURSEMENT WOULD BE IN ORDER, IF DONE. CONSUMER STATED THAT MANUFACTURER REFUSED REIMBURSEMENT BECAUSE THEY COULD NOT INSPECT THE TIRES. *AK

RIGHT REAR TIRE ON 2000 FORD EXCURSION COMPLETELY DISINTEGRATED. *PH *MR

COMPLAINT ABOUT THE LACK OF CUSTOMER SERVICED RECEIVED FROM BRIDGESTONE/FIRESTONE CALL CENTER. *PH CONSUMER SEEKING REIMBURSEMENT ON TIRE REPLACEMENT COVERED BY THE MANUFACTURER'S SAFETY CAMPAIGN. *LA

CONSUMER EXPERIENCED TWO TIRE BLOW OUTS. (NAR) *PH *CB THE BLOWOUTS OCCURRED ON THE LEFT SIDE. THE SAME THING OCCURRED ON THE PASSENGER SIDE WHERE THE SEAM FELL APART. *SC THE CONSUMER RECEIVED A LETTER WHICH STATED THE TIRES WERE RECALLED. *JB

BRIDESTONE DUELER A/T D693 LT285/75R16 TLOWLPS D, ARTICLE NUMBER 298581. TIRES PURCHASED 9/18/03. FAILURE OCCURRED AT 6 MONTHS, 10,000 MILES AFTER PURCHASE. 2000 FORD EXCURSION 4WD, DIESEL. *AK CATASTROPHIC BLOWOUT ON FRONT LEFT DRIVERS SIDE WHILE DRIVING ON I-30 IN GRAPEVINE, TEXAS AT 2:00 PM, GOOD CONDITIONS, DRY, SPEED 65 MPH. NO WARNING, LOUD EXPLOSION, TRUCK WHIPPED LEFT IMMEDIATELY AND SLAMMED INTO CEMENT HIGHWAY DIVIDERS. LITERALLY ON TWO WHEELS ON TOP OF DIVIDERS BEFORE COMING TO A STOP OVER 100 YDS AWAY. CHILDREN IN CAR. NO INJURIES AS WERE ALL BELTED. ENTIRE LEFT SIDE TRUCK DAMAGED, LEFT REAR TIRE DAMAGED. FRAME DAMAGE. TRUCK STILL BEING REPAIRED. REPAIRS EXCEEDING 6,000.00 SO FAR. THIS IS THE SECOND BLOWOUT ON THESE TIRES I HAVE EXPERIENCED. THE FIRST OCCURRED AT 6 OR 7 MONTHS AS WELL AS IT HAPPENED IN JULY OR AUGUST AND TIRE WAS PURCHASED 1/4/02. TIRE WAS REPLACED AS DEALER STATED IT WAS A DEFECTIVE TIRE. IS ANYONE LOOKING INTO THIS YET?

WHILE DRIVING, TWO TIRES BLEW OUT ON SEPARATE OCCASIONS. THE SIDEWALLS CRACKED BEFORE THE TIRES BLEW OUT. *AK

WHEN DRIVING THE VEHICLE AT AN UNDETERMINED SPEED, THE RIGHT REAR TIRE BLEW. THIS CAUSED THE DRIVER TO PULL OFF THE ROAD. THE CONSUMER CHANGED THE TIRE. THE OWNER STATED THAT," THE SIDE WALLS ON ALL FOUR TIRES ARE CRACKED." FIRESTONE ALL SEASON STEEL TEX. THE CONSUMER WILL PROVIDE TIRE SIZE AND DOT #. *NM

WHILE DRIVING, THE DRIVER SIDE TIRE BLEW OUT. THE CONSUMER STATED THAT THE TIRE JUST SHREDDED. HE STATED HE STILL HAD THE WHEEL AND WHAT WAS LEFT OF THE TIRE. THE CONSUMER TOOK THE TIRE TO A FIRESTONE DEALER, AFTER HEARING THAT THERE HAD BEEN A RECALL ON THE STEELTEX TIRES, HE STATED THAT THE DEALER PRETTY MUCH KICKED HIM OUT OF THE DOOR, STATING THAT HIS TIRE WAS NOT ON RECALL. CONSUMER STATED THAT HE DID NOT HAVE AN ACCIDENT, BECAUSE OF THIS SUDDEN BLOW OUT, BUT IT WAS BECAUSE OF THE HANDLING OF HIS VEHICLE, WHICH HANDLED VERY WELL. THE CONSUMER STATED THAT THE TIRE WAS A STEELTEX 265 75/16, AND HAD ABOUT 45,000 MILES ON IT. HE STATED HE WAS TOLD THAT HIS TIRE WAS NOT INCLUDED IN THE RECALL. *JB

WHEN APPLYING THE BRAKES THE VEHICLE VIBRATED AND SHUDDERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB

WHILE DRIVING 45 MPH VEHICLE STALLED. THIS CAUSED THE DRIVER TO DRIFT TO SIDE OF THE ROAD. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT ENGINE SPARK PLUGS BLEW OUT OF THE ENGINE. MECHANIC REPLACED THE SPARK PLUGS. *AK

CONSUMER CHANGED THE TIRES ON THE VEHICLE PRIOR TO RECALL. CURRENTLY, CONSUMER WOULD LIKE REIMBURSEMENT FROM THE MANUFACTURER, WHO REFUSED TO REIMBURSE CONSUMER BECAUSE THE TIRES WERE DIFFRENT THAN THOSE THAT MANUFACTURER SUGGESTED. *AK

MY VEHICLE, A FORD EXCURSION, SUFFERED A TREAD SEPARATION. AS A RESULT OF THE SEPARATION, THE VEHICLE BECAME INVOLVED IN A ROLLOVER. DURING THE ROLLOVER, MY WIFE AND I AND OUR TWO PASSENGERS, MY SON AND HIS WIFE, RECEIVED SEVERE INJURIES.*AK

CONSUMER STATED WHILE DRIVING DOWN ON INTERSTATE HIGHWAY RIGHT REAR TIRE BLEW OUT. TIRE SHREDDED COMPLETELY FROM THE SIDEWALL TO THE TREAD. TIRE BLOWOUT CAUSED VEHICLE TO SWERVE ALL OVER THE HIGHWAY UNTIL IT WAS ABLE TO COME TO A STOP. CONSUMER PULLED TO THE SIDE OF THE HIGHWAY, AND CALLED A TOW TRUCK TO CHANGE THE TIRE. THEN, CONSUMER BOUGHT A NEW SET OF TIRES. FIRESTONE, STEELTEX, RADIAL AT, LT265/75R16D.*AK

I OWN A 2000 FORD EXCURSION. ORIGINAL TIRES WERE FIRESTONE STEELTEX RADIAL AT LT 265/75R 16D. ON 6/1/02 MY FAMILY AND I WERE ON I-70 IN ILLINOIS. WE HAD A BLOWOUT OF THE RIGHT REAR TIRE. THE TIRE COMPLETELY SHREDDED. STEERING IMMEDIATELY BECAME DIFFICULT. I SWERVED INTO THE MEDIAN OF I-70 AND SLOWED TO A STOP. I GOT OUT AND OBSERVED THE DAMAGE. I LOCATED AN AREA DEALER WHO HAD REPLACEMENT TIRES. I DID NOT WANT TO FURTHER ENDANGER MY FAMILY. I HAD THE TIRES REPLACED. I TOOK PHOTOS OF THE TIRES. WHEN WE RETURNED HOME, I CONTACTED FORD AND FIRESTONE ABOUT THESE TIRES AND INQUIRED IF THEY WERE PART OF THE 2002 TIRE RECALL AT FIRESTONE. I WAS INFORMED THAT THESE TIRES WERE NOT PART OF THE RECALL AND THAT THEY WERE "PERFECTLY SAFE" TO OPERATE ON MY VEHICLE. I INFORMED THEM THAT THEY SHOULD INVESTIGATE THESE TIRES TOO BECAUSE OF MY RECENT ACCIDENT. THEY OFFERED TO SELL ME NEW FIRESTONE TIRES WHICH I DECLINED. NOW, IT IS APPARENT THAT THESE TIRES WERE ALSO DEFECTIVE AND FIRESTONE HAS BEGUN ANOTHER RECALL OF THESE TIRES. I THEN CONTACTED FIRESTONE. I RELATED THE ACCOUNT OF THE INCIDENT AND GAVE THEM THE DATA ON MY TIRES. THEY STATED THAT THESE TIRES WERE PART OF THE RECALL AND THEY STARTED TO GIVE ME INFORMATION ON HOW TO HAVE THE TIRES REPLACED AND TO BE REIMBURSED. WHEN I TOLD THEM THAT I OBVIOUSLY HAD TO REPLACE THE TIRES BACK IN JUNE OF 2002, THEY INFORMED ME THAT THEIR RECALL AND REIMBURSEMENT PLAN ONLY COVERED TIRES THAT WERE REPLACED AFTER MARCH OF 2003. I REPLACED MY TIRES TOO

REPLACEMENT OF FIRESTONE TIRES INITIATED BY RECALL OF 2/26/04. I REPLACED THESE TIRES IN 2001 AT 17,200 MILES BECAUSE OF SAFETY CONCERNS. AT THAT TIME THERE WERE MANY COMPLAINTS TO NHTSA AND SHORTLY THEREAFTER AN INVESTIGATION WAS OPEN. FORD NOW USES E RATED TIRES ON THE EXCURSION WHICH RUN AT HIGHER TIRE PRESSURE. ONCE AGAIN FORD DID NOT OUTFIT THE VEHICLE WITH A PROPER TIRE FOR THE WEIGHT OF THE VEHICLE, RATHER OPTING FOR A SMOOTHER RIDE OF A D RATED TIRE. THEY WERE DOING THIS BECAUSE THE FRONT SPRINGS WERE ALSO INADEQUATE FOR A GOOD RIDE. THE USED E RATED TIRES ON THE F250 AND F 350 FROM WHICH THE EXCURSION IS BASED. *AK

CONSUMER STATED THAT FIRESTONE TIRES SEPARATED AND FLAPPED BEFORE CONSUMER HAD TO PURCHASE ANOTHER TIRE. SINCE THE TIRE WAS REPLACED BEFORE MARCH, 2003 FIRESTONE WILL NOT HONOR CONSUMER'S REQUEST FOR A REPLACEMENT. *AK

REPLACEMENT OF FIRESTONE TIRES INITIATED BY RECALL OF 2/26/04. HAVING REPLACED THESE TIRES IN 2001 AT 21,622 MILES BECAUSE OF SAFETY CONCERNS, I AM NOW INELIGIBLE FOR REIMBURSEMENT BECAUSE OF HAVING DONE SO. RATHER, IT SEEMS, I SHOULD HAVE WAITED UNTIL THE TIRES HAD MALFUNCTIONED AND THEN, IF I HAD SURVIVED, FILED FOR REIMBURSEMENT. SUCH PERVERSE LOGIC BY FIRESTONE SHOULD BE OVERTURNED AND I CALL ON THE NHTSA TO HAVE FIRESTONE REVERSE ITS POSITION. *AK

2000 FORD EXCURSION ROLL A WAY IN REVERSE WHEN PARKED. *JB

I AM THE OWNER OF A 2000 FORD EXCURSION (DIESEL). SINCE OWNING THE VEHICLE I HAVE HAD A CONTINUOUS PROBLEM WITH THE AUTOMATIC DOOR LOCKS. WHEN THEY FAIL, PERSONS CAN NOT ENTER OR LEAVE THE CAR. TWO YEARS AGO I TOOK THE VEHICLE TO THE FORD DEALER SO THEY COULD REPAIR OR REPLACE TWO FAILED DOOR LOCK MECHANISMS. INSTEAD OF REPLACING ONLY THE TWO FAILED COMPONENTS, THEY REPLACED ALL 4 DOORS (NOT THE HATCH) AND TOLD ME THEY KNOW THE OTHERS WILL FAIL AS WELL. NOW THE REAR PASSENGER DOOR LOCK AND THE HATCH DOOR LOCK DO NOT WORK. I WENT BACK TO THE DEALER AND THEY TOLD ME THE COST OF THE REPAIR IS $1500. THEY INDICATED THE PROBLEM WAS RAMPED AMONG SIMILAR VEHICLES WITH THE SAME DOOR LOCK MECHANISMS BUT THEY WOULD NOT HONOR THE REPAIR OR REPLACEMENT AS A FAULTY COMPONENT PROBLEM. I HAVE SINCE CONTACTED SEVERAL OTHER AUTO REPAIR BUSINESSES IN MY AREA AND LEARNED THEY HAVE A FAIRLY STEADY FLOW OF BUSINESS RELATED TO FORD DOOR LOCK MALFUNCTIONS. I HAVE THREE SMALL CHILDREN AS DO MANY FAMILIES CHOOSING TO PURCHASE LARGER FORD SUVS. THE KIDS GET INTO THE HABBIT OF RELYING ON THE AUTOMATED DOORLOCKS CONTROLLED BY THE ADULTS IN THE FRONT SEATS. IN THE EVENT OF AN AUTOMOBILE FIRE TYPE OF ACCIDENT THE ADULTS WOULD PROBABLY RELY ON THE DOORLOCK MECHANISMS AS WELL. THE KIDS MAY NOT BE ABLE TO GET OUT AND THE RESCUERS WOULD NOT BE ABLE TO GET IN WITHOUT USING FORCE. BY THE STATEMENTS GIVEN TO ME BY THE FORD DEALERSHIP EMPLOYEES, THE UNRELIABLE DOORLOCK MECHANISMS USED BY FORD IS A WELL ESTABLISHE

LEFT FRONT TIRE BLEW WHILE THE CONSUMER WHILE DRIVING ON THE HIGHWAY. *PH THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. THE MANUFACTURER REFUSED REIMBURSEMENT INDICATING THAT THE TIRE HAD A RUPTURE PRIOR TO THE BLOWOUT. *NM

AFTER USING REMOTE AND KEYLESS ENTRY, DOORS APPEARED TO BE UNLOCKED BUT THE DOORS WOULD NOT OPEN. FINALLY THE DOOR LOCK RELEASED THE DOOR AND GAINED ACCESS TO THE CAR INTERIOR. TRIED ALL 5 DOORS BEFORE DRIVERS DOOR FINALLY OPENED. WHILE DRIVING, THE DOOR AJAR LIGHT CAME ON AND THE DRIVERS DOOR OPENED WITH NO WARNING. THIS HAPPENED TO BOTH REAR DOORS ALSO. *JB

WHILE DRIVING 65 MPH, THE RIGHT REAR TIRE EXPLODED. THE DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER AND CALL FOR ROAD SIDE ASSISTANCE. FIRSTONE #LT265/75R16 STEEL BELT #AT PLEASE FILL IN ADDITIONAL INFORMATION. *PH

VEHICLE CAUGHT ON FIRE WHILE PARKED AND TURNED OFF. THE ALARM WAS ALSO ON. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT ON THE DRIVER'S SIDE, PER THE FIRE INSPECTOR. *AK

AIRBAGS FAILED TO WORK IN 35 MPH CRASH. *AK

VEHICLE WAS FORCED OFF THE ROAD AND TURNED ONTO ITS RIGHT SIDE AND THE AIR BAGS DID NOT INFLATE. *MR THE VEHICLE HIT THE GRAVEL. *SCC *JB (LAWYER, GARY UDOUJ ON BEHALF OF CLIENT *JB

WHILE DRIVING, THE DOOR OPENED AS THE CONSUMER MADE A TURN. THE FORCE FROM THE CONSUMER'S ARM AND BODY CAUSED THE DOOR TO ABRUPTLY OPEN WHILE THE VEHICLE WAS IN MOTION. *AK *JB

WHILE DRIVING AT 50 MPH ON THREE DIFFERENT OCCASIONS AND WITH NO WARNING TREAD SEPARATED FROM THE TIRES, CONSUMER HAD TO PULL OVER THE ROAD. RADIAL, LONG TALL, SIZE LT265/75R16, DOT#1201160MTS. SAM CLUB REFUSED TO PROVIDE DIFFERENT TIRES. *AK

A RAT OR A SQUIRREL CHEWED UP THE FUEL LINE, CAUSING FUEL TO LEAK. DEALER NOTIFIED. *AK THE FUEL LINE WAS REDESIGNED BY FORD. *PH *JB

2000 FORD EXCURSION WAS INVOLVED IN A HEAD ON COLLISION WITH A FORD FOCUS. THE AIR BAGS DID NOT DEPLOY. $ 10,000.00 IN DAMAGE WAS DONE TO EXCURSION AND FOCUS WAS TOTALED. *PH

THIS IS A 2000 FORD EXCURSION LIMITED 4X4, V-10. THE TRUCK HAS 38,000 MILES AND IS WELL MAINTAINED. THERE WERE NO SIGNS OF LEAKING PRIOR TO FAILURE. THE ONLY SYMPTOMS WAS A "KNOCK" INTERMITTENTLY SEVERAL THOUSAND MILES PRIOR TO FAILURE, BUT NO CAUSE FOR THE SOUND COULD BE FOUND ON INSPECTION. AT THE TIME OF FAILURE, THE U-JOINT AT THE END OF THE AXLE SHAFT HAD 1/4" FREE PLAY IN IT IN ALL DIRECTIONS AND CAME WITHIN 1/4" OF HITTING THE BOLT/NUT ASSEMBLY JUST BELOW IT. THAT NUT HOLDS THE LOWER PORTION OF THE WHEEL SPINDLE BRACKET IN PLACE. THIS IS A POTENTIALLY DANGEROUS SITUATION BECAUSE IF THE BOLT WAS HIT BY THE U-JOINT WITH ENOUGH FORCE, IT COULD SHEAR OFF CAUSING THE WHEEL TO COME OFF OF THE VEHICLE AND LEAD TO A CRASH. THE VEHICLE IS AT THE DEALERSHIP FOR REPAIR. HOWEVER, SINCE THE ACTUAL FAILURE HAPPENED AFTER THE 36,000 MILE MARK NEITHER THE DEALER NOR FORD WILL PAY FOR ANY PART OF THE REPAIR. BOTH FORD AND THE DEALER SERVICE DEPARTMENT, DO NOT KNOW WHY THE BEARING FAILED. NOR DO THEY KNOW OF ANY PREVENTIVE MEASURES. THE VEHICLE HAS NOT BEEN OFF ROADING BEYOND DIRT ROADS AND IS RUNNING STOCK SIZED TIRES.*AK

RIGHT REAR TIRE BLEWOUT. CAUSE OF THE BLOWOUT WAS NOT DETERMINED.

LEFT FRONT TIRE BLOW OUT....MY WIFE SHARON SERNE WAS DRIVING EAST ON HWY 50 COMING UP TO THE ELDORADO HILLS EXIT WHEN OUT OF NO WARE THE LEFT FRONT TIRE (FIRESTONE RS4 LT265-75-16) OF OUR 2000 FORD EXCURSION BLEW OUT, SHE WAS PULLED HARD INTO THE CENTER GUARDRAIL AND DID EXTENSIVE DAMAGE TO THE ENTIRE LEFT SIDE OF OUR VEHICLE. SHARON DID A GREAT JOB ON AVOIDING ANY OTHER PERSONS OR DOING FURTHER DAMAGE TO THE VEHICLE AS IN ROLLING OR GOING OVER THE EMBANKMENT THAT WAS UP AHEAD. WHEN WE BOUGHT THE VEHICLE I LOOKED INTO THE FIRESTONE TIRE PROBLEMS JUST FOR THIS KIND OF CONCERN AND AT THE TIME COULD NOT FIND ANY TYPE PROBLEMS SO I FELT OK ABOUT THEIR TIRES. UNTIL NOW IM VERY CONCERNED ABOUT THE QUALITY OF THE TIRES THAT MY FAMILY WILL HAVE ON THE CARS WE DRIVE. THANK YOU FOR YOUR TIME I KNOW ITS IMPORTANT, IF YOU CAN HELP BY POINTING ME IN THE RIGHT DIRECTION I WOULD REALLY APPRECIATE IT. THE SENRE FAMILY. *AK

WHILE DRIVING AT 50MPH AND WITH NO WARNING RIGHT FRONT TIRE TREAD SEPARATED, CONSUMER HAD TO PULL OVER. FIRESTONE, STEEL TEX, SIZE LT265/75R16, DOT#119116R.*AK

I HAVE A 2000 FORD EXCURSION THAT HAS FIRESTONE TIRES ON IT THAT WERE STOCK FROM THE FACTORY. THEY HAVE 1/4" OF TREAT LEFT AND WERE PROPERLY INFLATED. I WAS TRAVELING ON THE INTERSTATE AND THE TREAD OFF THE RIGHT REAR TIRE CAME OFF. I SLOWED AND STOPPED AS QUICK AS I COULD. THE TREAD BENT THE BOTTOM 8" OF THE REAR QUARTER PANEL UP UNDER THE TRUCK AND DENTED AND SCRATCHED IT ALL OVER THE REAR PANEL. IT ALSO BROKE OUT THE REAR TAIL LIGHT. I HAVENT RECEIVED A ESTIMATE YET BUT QUESS IT WILL BE BETWEEN 1500 TO $2000 DOLLARS DAMAGE TO MY VEHICLE. THE VEHICLE WAS LOSING CONTROL BUT I AM A TRAINED EMERGENCY VEHICLE OPERATOR/VETERAN POLICE OFFICER OF 17 YEARS. MY DRIVING ABILITIES ENABLED ME TO MAINTAIN CONTROL OF THE VEHICLE. *AK

LOUD MISSING NOISE COMMING FROM ENGINE AND LOSS OF POWER. PROBLEM FOUND WAS # 4 SPARK PLUG ON PASS SIDE OF ENGINE HAD BLOWN OUT AND WAS LAYING ON TOP OF ENGINE. IT DAMAGED THREADS IN ALUM HEAD AND COIL PACK. SPARK PLUGS HAVE NEVER BEEN CHANGED. FACTORY DEFECT DURING BUILD. FORD DEALERS CONTACTED AND COULD OFFER NO ASSITANCE*AK

BLOW OUT OF FIRESTONE STEELTEX A/T. THIS IS FIRST OF THREE STEELTEX TIRE FAILURES ON THIS VEHICLE IN TWO MONTH PERIOD. EACH WILL BE REPORTED SEPARATELY.*AK

FIRESTONE STEELTEX A/T TREAD AND STEEL CORD PEELED OFF FROM TIRE CARCASS CAUSING OVER $2,000 DAMAGE TO VEHICLE AND MOMENTARY LOSS OF VEHICLE CONTROL. THIS IS THIRD STEELTEX FAILURE ON SAME VEHICLE IN LESS THAN 2 MONTHS. REMAINING TIRE HAS BEEN REMOVED FROM THE VEHICLE. FIRESTONE REFUSED TO WARRANTY OUT EITHER TIRE (BLOWN OR STILL IN SERVICE) OR PAY FOR VEHICLE DAMAGE.*AK

FIRESTONE STEELTEX A/T REMOVED FROM SERVICE AS FIRESTONE TECHNICIAN DID NOT LIKE THE APPEARANCE OF THE SIDEWALL. THIS IS SECOND OF 3 FAILURES IN TWO MONTH PERIOD. *AK

WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO RESPOND . ALSO, BRAKE LIGHT APPEARED ON THE DASHBOARD WITHOUT PRIOR WARNING. *AK

I'VE BEEN A MECHANIC FOR OVER 7 YRS, I NOTICED THAT MY FIRESTONE STEELTEX A/T TIRES HAD STRANGE WEAR AND WERE NOISY. I CHECKED THE ALIGNMENT ON MY VEHICLE, WHICH WAS IN MANUFACTURER'S SPECS. WE WENT ON A 500ML ROAD TRIP ALMOST TO MY DESTINATION, WHEN MY LEFT FRONT TIRE BLEW OUT ON THE FREEWAY WITHOUT WARNING. WHEN I SAW THE TIRE THE FIRST THING I NOTICED WERE THE SIDEWAYS STILL IN TACT, AND THE TREAD WAS GONE. BEFORE WE LEFT I DID A TRIP CHECK WHICH INCLUDES CHECKING THE PRESSURE AND CONDITION OF TIRES.*AK

FIRESTONE TIRE DEFECT - STEELTEX -- LAST WEEK MY SON AND TWO FRIENDS WAS DRIVING MY EXCURSION AT ABOUT 75 MPH WHEN THE TREAD ON THE LEFT FRONT TIRE SEPARATED. THIS WAS WITNESSED BY AN ON-COMING DRIVER. MY VEHICLE RAN OFF THE ROAD HIT A CULVERT AND FLIPPED END-TO-END. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE BOTH FRONT TOP AND REAR. THE AIR BAGS DID NOT DEPLOY. ONE PASSENGER WAS LIFE-FLIGHTED FROM THE ACCIDENT SCENE. VERY FORTUNATELY ALL OF THE PASSENGERS WERE WEARING SEATBELTS -- ALL WERE INJURED BUT NONE SERIOUSLY -- THE INJURIES OF THE PASSENGER THAT WAS LIFE-FLIGHTED WAS NOT AS SERIOUS AS INITIALLY BELIEVED.

VEHICLE'S RIGHT FRONT TIRE HAD TREAD SEPARATION WHILE DRIVING AT 70 MH.