2000 Ford Excursion complaints

2000-2005 FORD EXCURSION MANUFACTURED WITH NO CENTER POSITION SHOULDER HARNESS OR 3RD SEAT HEAD RESTRAINT. FORD SHOULD OFFER RETROFIT KIT TO UPDATE VEHICLE.*AK

EXPERIENCE PROBLEMS WITH DOOR LOCKS ON MY 2000 FORD EXCURSION. EXCURSIONS HAS SAME TYPE OF ELECTRICAL PROBLEM. *BF *SC

MY EXCURSION HAS BEEN TO THE DEALERSHIP 8+ TIMES SINCE PURCHASE IN 12-2002. THE BRAKES AND SUSPENSION ARE THE TOP RECURRING PROBLEMS. I DO NOT HAVE ENOUGH ROOM TO CONCLUDE ALL PROBLEMS. BRAKES HAVE BEEN SERVICED 3 TIMES AT DEALERSHIP, I HAVE ASKED THEM TO LOOK AT THE BRAKES TWO TIMES IN THE LAST TWO MONTHS BECAUSE OF DIFFICULTY STOPPING, THEY FIND NO PROBLEMS. I DON'T SEE HOW THEY CAN TELL WHEN MY MILEAGE IN IS THE SAME AS MY MILEAGE OUT. I DON'T THINK FORD WANTS TO DEAL WITH THIS PROBLEM. THEY ARE WAITING FOR SOMEONE TO DIE, AND IN THIS HUGE VEHICLE IT IS GOING TO HAVE TO BE A MAJOR ACCIDENT FOR THAT TO OCCUR. WHY DOES SOMEONE HAVE TO DIE BEFORE THIS VEHICLE IS RECALLED. I AM AFRAID FOR MY AND MY FAMILY'S LIFE. I BOUGHT THIS VEHICLE FOR SAFETY AND COMFORT, AND I AM AFRAID OF IT. I HAVE TRIED TRADING IT IN BUT WORD MUST BE OUT BECAUSE NO ONE WANTS TO GIVE ME ANYTHING FOR IT. WHAT DO MYSELF AND SO MANY OTHERS HAVE TO DO TO GET THIS PROBLEM TAKEN CARE OFF. *AK

WHEN DRIVING THE VEHICLE SHIFTED HARD. PLEASE PROVIDE MORE INFORMATION. *JB

RECENTLY PURCHASED A 2000 FORD EXCURSION. BLEW SPARK PLUG RIGHT OUT OF HEAD. TOOK BACK TO DEALER WHERE I PURCHASED IT. THEY PUT IN A HEIL COIL. 5 MONTHS LATER SAME THING HAPPENED ONLY DIFFERENT SPARK PLUG. TOOK TO FORD. TOLD IT WAS GOING TO COST ME 3500.00 TO REPLACE NEW HEAD. DID SOME RESEARCH ONLINE, THIS IS A VERY COMMON PROBLEM WITH 1996-PRESENT FORD TRUCKS AND EVEN FORD MUSTANGS. FORD IS REFUSING TO ACKNOWLEDGE THE PROBLEM. MEANTIME EVERYONE WHO IT HAPPENS TO USUALLY ENDS UP SHELLING OUT $3000.00 PLUS.*AK

AT 76000 MILES THE SPARK PLUG BLEW OUT OF MY V10 EXCURSION. THE EXCURSION IS A 2000 MODEL YEAR AND IN VERY GOOD CONDITION. THE PLUGS HAVE NEVER BEEN CHANGED SINCE NEW. FORD WILL NOT FIX IT AS IT IS OUT OF WARRANTY AND THE WARRANTY COMPANY, (HERITAGE INSURANCE) WILL NOT COVER IT AS THEY SAY IT IS A DEFECT WITH THE DESIGN OF THE HEAD AND PLUGS FROM FORD. THEY SAY THERE IS NOT ENOUGH THREADS IN THE HEAD DESIGN. THIS SEEMS TO BE ECHOED ON THE INTERNET IN MANY FORUMS AND OTHER ARTICLES. APPEARENTLY FORD KNOWS ABOUT THIS AND STILL DOES NOTHING, EXCEPT CHAGE THEIR CUSTOMERS THOUSANDS TO FIX THE PROBLEM. FURTHERMORE THE FIX OF REPLACING THE HEAD IS NOT A PERMENANT SOLUTION.*AK

I PURCHASED 4 BIG O BIG FOOT AT TIRES IN AUGUST 2003. IN THE FOUR MONTHS BETWEEN JULY 2004 AND NOVEMBER 2004, I EXPERIENCED 3 SEPARATE HIGH-SPEED CATASTROPHIC BLOW OUTS ON 3 OF THE TIRES. IN EACH CASE, I WAS TRAVELING AT HIGHWAY SPEED (65 MPH) WITH MY FAMILY IN THE VEHICLE. THE FIRST WAS ON A WARM SUMMER DAY, THE SECOND WAS ON A MODERATE DAY, THE THIRD WAS AT ABOUT 35 DEGREES. THE FIRST TWO BLOW-OUTS OCCURRED ON THE FRONT PASSENGER SIDE. THE THIRD WAS ON THE REAR DRIVER'S SIDE. AFTER THE REPLACEMENT OF EACH OF THE FIRST TWO TIRES, THE REMAINING THREE WHEELS WERE ROTATED. IN EACH CASE, IT WAS A STUGGLE TO MAINTAIN CONTROL OF THE VEHICLE, BUT IN THE THIRD CASE (REAR TIRE), THE CAR SKIDDED DANGEROUSLY OUT OF CONTROL AS THE REAR END SWAYED BACK AND FORTH. HAD I NOT STEERED INTO THE SKID, I AM CERTAIN THE VEHICLE WOULD HAVE ROLLED OVER. THE BIG O DEALERSHIP REPLACED THE TIRES EACH TIME, BUT INSISTED THAT THE FAILURES COULD ONLY HAVE BEEN CAUSED BY ENCOUNTERING SOME ROAD HAZARD WHICH CAUSED THE TIRES TO DE-PRESSURIZE QUICKLY, HEAT UP AND THEN BLOW. HOWEVER, THREE HIGH-SPEED BLOWOUTS IN FOUR MONTHS INDICATES NOT AN ISOLATED CIRCUMSTANCE OR COINCIDENCE, BUT A DANGEROUS AND POTENTIALLY DEADLY PATTERN.*AK

I PURCHASED 4 BIG O BIG FOOT AT TIRES IN AUGUST 2003. IN THE FOUR MONTHS BETWEEN JULY 2004 AND NOVEMBER 2004, I EXPERIENCED 3 SEPARATE HIGH-SPEED CATASTROPHIC BLOW-OUTS ON 3 OF THE TIRES. IN EACH CASE, I WAS TRAVELING AT HIGHWAY SPEED (65 MPH) WITH MY FAMILY IN THE VEHICLE. THE FIRST WAS ON A WARM SUMMER DAY, THE SECOND WAS ON A MODERATE DAY, THE THIRD WAS AT ABOUT 35 DEGREES. THE FIRST TWO BLOW-OUTS OCCURRED ON THE FRONT PASSENGER SIDE. THE THIRD WAS ON THE REAR DRIVER'S SIDE. AFTER THE REPLACEMENT OF EACH OF THE FIRST TWO TIRES, THE REMAINING THREE WHEELS WERE ROTATED. IN EACH CASE, IT WAS A STRUGGLE TO MAINTAIN CONTROL OF THE VEHICLE, BUT IN THE THIRD CASE (REAR TIRE), THE CAR SKIDDED DANGEROUSLY OUT OF CONTROL AS THE REAR END SWAYED BACK AND FORTH. HAD I NOT STEERED INTO THE SKID, I AM CERTAIN THE VEHICLE WOULD HAVE ROLLED OVER. THE BIG O DEALERSHIP REPLACED THE TIRES EACH TIME, BUT INSISTED THAT THE FAILURES COULD ONLY HAVE BEEN CAUSED BY ENCOUNTERING SOME ROAD HAZARD WHICH CAUSED THE TIRES TO DE-PRESSURIZE QUICKLY, HEAT UP AND THEN BLOW. HOWEVER, THREE HIGH-SPEED BLOWOUTS IN FOUR MONTHS INDICATES NOT AN ISOLATED CIRCUMSTANCE OR COINCIDENCE, BUT A DANGEROUS AND POTENTIALLY DEADLY PATTERN. *JB

I PURCHASED 4 BIG O BIG FOOT AT TIRES IN AUGUST 2003. IN THE FOUR MONTHS BETWEEN JULY 2004 AND NOVEMBER 2004, I EXPERIENCED 3 SEPARATE HIGH-SPEED CATASTROPHIC BLOW-OUTS ON 3 OF THE TIRES. IN EACH CASE, I WAS TRAVELING AT HIGHWAY SPEED (65 MPH) WITH MY FAMILY IN THE VEHICLE. THE FIRST WAS ON A WARM SUMMER DAY, THE SECOND WAS ON A MODERATE DAY, THE THIRD WAS AT ABOUT 35 DEGREES. THE FIRST TWO BLOW-OUTS OCCURRED ON THE FRONT PASSENGER SIDE. THE THIRD WAS ON THE REAR DRIVER'S SIDE. AFTER THE REPLACEMENT OF EACH OF THE FIRST TWO TIRES, THE REMAINING THREE WHEELS WERE ROTATED. IN EACH CASE, IT WAS A STRUGGLE TO MAINTAIN CONTROL OF THE VEHICLE, BUT IN THE THIRD CASE (REAR TIRE), THE CAR SKIDDED DANGEROUSLY OUT OF CONTROL AS THE REAR END SWAYED BACK AND FORTH. HAD I NOT STEERED INTO THE SKID, I AM CERTAIN THE VEHICLE WOULD HAVE ROLLED OVER. THE BIG O DEALERSHIP REPLACED THE TIRES EACH TIME, BUT INSISTED THAT THE FAILURES COULD ONLY HAVE BEEN CAUSED BY ENCOUNTERING SOME ROAD HAZARD WHICH CAUSED THE TIRES TO DE-PRESSURIZE QUICKLY, HEAT UP AND THEN BLOW. HOWEVER, THREE HIGH-SPEED BLOWOUTS IN FOUR MONTHS INDICATES NOT AN ISOLATED CIRCUMSTANCE OR COINCIDENCE, BUT A DANGEROUS AND POTENTIALLY DEADLY PATTERN. *JB

BRIDGESTONE/FIRESTONE TIRE FAILURE, TIRE BLEW FOR NO APPARENT REASON. *BF THE CONSUMER RECEIVED A RECALL NOTICE FOR THE TIRES AND WAS TOLD ALL FOUR OF THE TIRES HAD TO BE REPLACED. THE CONSUMER WAS REASSURED HE WOULD BE REIMBURSED FOR THE TWO TIRES HE HAD PURCHASED. THE CONSUMER RECEIVED ANOTHER NOTICE IN THE MAIL WHICH STATED THEY WOULD NOT BE REIMBURSED FOR THE TIRES HE HAD PURCHASED BECAUSE THE CONSUMER WOULD HAVE NEEDED TO PURCHASE THE TIRES AT AN INDEPENDENT FIRESTONE DEALER. *JB

PROBLEMS EXPERIENCED WITH BRAKES ON 2000 FORD EXCURSION. *BF A SQUEALING AND CLUNKING NOISE COULD BE HEARD WHILE APPLYING THE BRAKES. THE VEHICLE HAS AN EXTENDED WARRANTY BUT THE DEALER REFUSES TO REPAIR THE PROBLEMS. THE CONSUMER HAS REPLACED THE ROTORS (TWICE), PADS AND OTHER COMPONENTS. *NM

CONSUMER STATED BRAKES WORE OUT PREMATURELY. THIS PART WAS REPLACED EIGHT TIMES. AS A RESULT WHEN APPLYING THE BRAKES STEERING WHEEL VIBRATED VIOLENTLY. *AK

BRAKES WORE OUT PREMATURELY. THE PART WAS REPLACED NINE TIMES. AS A RESULT, WHEN APPLYING THE BRAKES STEERING WHEEL VIBRATED VIOLENTLY. *AK

SPARK PLUG BLOWOUT ON 6.8 LITER V-10 ENGINE - 2000 FORD EXCURSION AT UNDER 50,000 MILES. PROBLEM APPEARS TO BE WIDESPREAD AND FORD WILL NOT ADMIT TO FAULT. FORD DEALER CANNOT, OR WILL NOT EXPLAIN CAUSE. ONLINE FORUMS DISCUSS PROBLEM AS COMMON. COST IS $3000.00.*AK

WHILE DRIVING, THE CONSUMER WAS INFORMED BY A POLICE OFFICER THAT THE TAIL LIGHTS AND BRAKE LIGHTS WERE INOPERATIVE. THE CONSUMER ALSO STATED THE WINDSHIELD WIPER MOTOR WAS INOPERATIVE AND THERE WAS A RECALL ON BOTH PROBLEMS. *JB

FIRESTONE STEELTEX TIRES EXPERIENCED FAILURE. *BF THE LEFT REAR TIRE EXPLODED. THE CONSUMER DECIDED TO REPLACE ALL THE TIRES. *JB

CONSUMER RECEIVED REIMBURSEMENT FOR THE TIRES HE REPLACED. CONSUMER HAD A PROBLEM KEEPING HIS VEHICLE ON THE ROAD.*AK

CONSUMER RECEIVED A RECALL ON THE FIRESTONE STEELTEX TIRE. THE TIRES WERE REPLACED BY THE CONSUMER. CONTACT WAS MADE WITH THE MANUFACTURER, AND IT WAS ACKNOWLEDGED THAT THE REIMBURSEMENT WOULD BE MADE UPON RECEIPT OF THE SPECIAL FORMS WHICH WERE NEVER RECEIVED BY THE CONSUMER. *AK

CLAIM FOR REIMBURSEMENT FOR REPLACEMENT OF TIRE EQUIPMENT ON FORD EXCURSION. *MR THE CONSUMER WENT TO A FIRESTONE DEALER AND A FORD DEALER TO HAVE HIS TRIES REPLACED, HOWEVER HE WAS TOLD BY BOTH COMPANIES THAT THEY DID NOT HAVE TIRES FOR HIS VEHICLE. THE CONSUMER WENT TO AN OUTSIDE COMPANY TO HAVE THE TIRES REPLACED. BRIDGESTONE/FIRESTONE DENIED THE CONSUMERS REQUEST FOR REIMBURSEMENT STATING THE TIRES MUST HAVE BEEN REPLACED ON OR BEFORE MARCH 1, 2003. *JB *SC

CONSUMER REPLACED THE TIRES WHEN THERE WAS A RECALL ON THE FIRESTONE TIRE. CURRENTLY, THERE IS A RECALL FOR THE TIRES THAT WERE REPLACED , AND MANUFACTURER OFFERS NO REIMBURSEMENT. *AK NO RECALL FOUND FOR THIS TIRE. *TC

THE CONSUMER REQUEST REIMBURSEMENT FOR RECALLED FIRESTONE STEELTEX TIRES. *NM THERE WAS A SHIMMY WHEN THE VEHICLE WAS SHIMMYING AND THE ROTORS WERE MACHINED, THE VEHICLE WAS HARD TO TURN AND WAS ALIGNED IN THE FRONT, THE POWER LOCKS WERE INOPERATIVE AND THE BATTERIES NEEDED TO BE REPLACED. (STEELTEX RADIAL A/T LT265/75R16 LRD) *SC

THE PAINT IS PEELING OFF OF MY 2000 EXCURSION. THE DEALERSHIP BODY SHOP MANAGER, FORD REGIONAL MANAGER, SERVICE MANAGER AND EVERYONE WHO HAS LOOKED AT THE VEHICLE ALL AGREE THAT THIS IS A MANUFACTURING DEFECT IN THE LACK OF APPLICATION OF THE "SEAL COAT". I BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHILE MY WARRANTY WAS STILL 100% VALID AND WAS CASUALLY BRUSHED ASIDE AS SURFACE SCRATCHES. NOW CHUNKS OF PAINT ARE FLAKING OFF OF THE BODY. THE DEALERSHIP AND FORD WANT ME TO PAY $1,000 PORTION OF REPAIRING/REPAINTING. I WANT THE DEFECTIVE PAINT FIXED. MEANWHILE I HAVE BEEN GETTING THE RUN AROUND FOR THE PAST 4-5 MONTHS. *JB

THE VEHICLE'S TIRES BEGAN TO WEAR UNEVENLY AND THE SUSPENSION COULD NOT BE BALANCED. *NM THE VEHICLE PULLED CONSTANTLY PULLED TO THE RIGHT AFTER IT WAS ALIGNED. THE CONSUMER INQUIRED AS TO WHETHER THE TIRES ON HIS VEHICLE WAS APART OF THE RECALL. THE FORD REPRESENTATIVE TOLD THE CONSUMER THE TIRES WERE NOT APART OF THE RECALL. A MONTH LATER AFTER GOING TO THE DEALERSHIP THE CONSUMER EXPERIENCED A TIRE BLOWOUT. THE CONSUMER HAS HAD ONGOING PROBLEMS WITH THE TIRES FOR A YEAR. THE CONSUMER WAS TOLD HE WAS NOT ELIGIBLE FOR REIMBURSEMENT BECAUSE HE NO LONGER HAD THE TIRES. *JB

I HAVE A 2000 FORD EXCURSION AND ALL MY DOOR LOCKS DO NOT WORK. IT TRIES TO LOCK AND UNLOCK THEM, BUT IT DOES NOT HAVE ENOUGH POWER OR SOMETHING. I HAVE TALKED TO OTHER OWNERS THAT HAVE THE SAME PROBLEM. I WAS JUST WONDERING WHY THERE HASNT BEENA RECALL IF THERE ARE MANY PEOPLE WITH THE SAME PROBLEM. *AK

WHEN THE CONSUMER LIFTED THE SHIELD TO REMOVE THE CHILD, ONE SIDE OF THE SHIELDS ARM DISLODGED. *AK *SC *JB

I OWN A 2000 FORD EXCURSION. IT JUST TURNED 36,000 MILES. WHILE DRIVING ON THE INTERSTATE FRIDAY, JULY 23, 2004 MY LEFT REAR TIRE EXPLODED, CAUSING PAINT DAMAGE TO THE REAR OF MY TRUCK. WE REPLACED THE TIRE WITH A SPARE AND BROUGHT IT TO A TIRE DEALER. HE LOOKED OVER THE OTHER TIRES AND SAID THEY DIDN'T LOOK BAD BUT YOU REALLY CAN'T TELL FROM THE OUTSIDE. WHILE DRIVING YESTERDAY AUGUST 15, 2004, MY RIGHT REAR TIRE BLEW OUT CAUSING STRUCTURE DAMAGE TO MY FENDER AND PAINT DAMAGE TO THE SIDE AND REAR OF MY TRUCK. I AGAIN BOUGHT A NEW TIRE AND HAVE CONTACTED MY INSURANCE COMPANY TO REPAIR THE DAMAGE TO MY TRUCK. THE TIRES ARE FIRESTONE STEELTEX R45 LT265/75 R16. THE VIN #[XXX] . *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BRAKES SQUEAKING AFTER 500 MI. TOOK IT TO DEALER, THEY STATED IT WAS NORMAL DUE TO NEW TYPE PADS WITH METAL CONTENT. BEGAN SHUDDERING AND PULLING TO SIDE AT 10K MILES. ROTORS TURNED 3 TIMES BETWEEN 10K AND 35K MILES. ROTORS & PADS REPLACED AT 35K MILES. TURNED AGAIN AT 42K MILES. PROBLEM PERSISTS. DEALER STATES IT IS DUE TO DRIVING HABITS. *JB

VEHICLE = 2000 FORD EXCURSION. IRES = FIRESTONE STEELTEX WHILE TRAVELING ON I-80 EASTBOUND FROM SALT LAKE CITY, UTAH TO PARK CITY, UTAH, THE RIGHT (PASSENGER SIDE) FRONT TIRE ON THE VEHICLE BLEW OUT. THE VEHICLE WAS TRAVELING AT A SPPED OF APPROXIMATELY 55 MPH AND DID NOT HIT ANY DEBRIS OR ANYTHING ELSE ON THE ROAD. THE TIRE WAS COMPLETELY DISTROYED. MINOR BODY DAMAGE OCCURED. A NEW FIRESTONE TIRE WAS PURCHASED TO REPLACE THE DISTROYED TIRE. THERE WERE NO INJURYS OR LOSS OF CONTROL OF THE VEHICLE.*AK

VEHICLE = 2000 FORD EXCURSION.RES = FIRESTONE STEELTEX WHILE TRAVELING ON I-15 SOUTHBOUND FROM BRIGHAM CITY, UTAH TO SALT LAKE CITY, UTAH, THE LEFT (DRIVERS SIDE) REAR TIRE ON THE VEHICLE BLEW OUT. THE VEHICLE WAS TRAVELING AT A SPEED OF APPROXIMATELY 60 MPH AND DID NOT HIT ANY DEBRIS OR ANYTHING ELSE ON THE ROAD. THE TIRE WAS COMPLETELY DISTROYED. FAIRLY MAJOR BODY DAMAGE OCCURED. AT THIS POINT, I WENT TO A BIG-O TIRE DEALER AND HAD THEM REMOVE ALL FIRESTONE TIRES FROM THE VEHICLE AND REPLACE THEM WITH BIG-O BRAND TIRES. THERE WERE NO INJURYS. HOWEVER, I MOMENTARIALLY LOST OF CONTROL OF THE VEHICLE. I HAD JUST CHECK THE TIRE PRESSURE IN ALL 4 TIRES ABOUT 45 MINUTES AND 30 MILES PRIOR TO THE BLOWOUT.*AK

PROBLEMS WITH VEHICLE'S TIRES ON 2000 FORD EXCURSION.*MR THE CONSUMER RECEIVED A RECALL NOTICE AFTER HE HAD ALREADY REPLACED HIS TIRES WITH B.F. GOODRICH 8-PLY TIRES. HE CONTACTED THE MANUFACTURER BUT WAS TOLD THAT SINCE HE DIDN'T HAVE HIS ORIGINAL TIRES HE WOULD HAVE TO PAY FOR THE 10 PLY REPLACEMENTS. THE CONSUMER WAS TOLD THAT THE MANUFACTURER WAS VOLUNTARILY RECALLING THE 8 PLY TIRES. *NM

LOUND POPPING NOISE COMING FROM MOTOR. TOWED TO FORD DELERSHIP. SPARK PLUG BLOWN OUT OF HEAD. $4,000.00 TO FIX. IN SHOP NOW. HANDS ARE TIED WITH NO OTHER POSSIBLE SOLUTION. 2000 FORD EXCURSION V-10 MOTOR. *LA

VEHICLE PULLS LEFT WHILE BRAKING, AND PAINT IS PEELING IN THE WHEEL WELLS.*MR THE PROBLEM WAS CONFIRMED BY THE DEALER'S TECHNICIAN WHO MADE RECOMMENDATIONS TO CORRECT THE PROBLEMS. DUE TO THE EXCESSIVE COST THE CONSUMER DECIDED TO HAVE THE VEHICLE REPAIRED AT A LOCAL REPAIR SHOP. THE REPAIR SHOP CORRECTED THE PROBLEM THAT THE DEALER RECOMMENDED BUT THAT DID NOT RESOLVE THE ISSUE. THE VEHICLE WAS RETURNED TO THE DEALER WHO EXPLAINED THAT THE REPAIR WOULD BE COSTLY. THE CONSUMER LATER RECEIVED A SERVICE BULLETIN (03-19-10 DATED SEPTEMBER 9, 2003) WHICH WAS IN REFERENCE TO A BRAKING PROBLEM. THE CONSUMER DOES NOT FEEL COMFORTABLE DRIVING THE VEHICLE. *NM

WHILE DRIVING MY CHECK ENGINE LIGHT CAME ON. AFTER CHECKING ENGINE FLUIDS AND VERIFYING EVERYTHING WAS OKAY. THE ENGINE STARTED LOSING POWER. WE CALLED THE LOCAL DEALER AND THEY WEREN'T ABLE TO GET IT IN TO CHECK, SO WE TRAILERED IT TO A NEENAH REPAIR SHOP. AFTER CHECKING VARIOUS THINGS HE INDICATED THERE WAS A FIRE IN THE WIRING HARNESS OF THIS VEHICLE. I HAVE RETAINED THE PARTS WHICH THE FORD DEALER WANTED TO HAVE. THIS WAS MY THIRD FORD VEHICLE WHICH STARTED ON FIRE. I'VE HAD AN LTD THAT WAS TOTALED WHILE PARKED IN MY DRIVEWAY. A FORD CONVERSION VAN WHICH THE AUXILIARY POWER STARTED THE INTERIOR ON FIRE WHILE I WAS DRIVING IT AND THIS FORD EXCURSION. I ALSO HAVE A 2002 F350 WHICH HAS HAD EVERY PROBLEM THAT MY EXCURSION HAS HAD. BOTH THESE VEHICLES HAVE THE SAME MOTOR. BOTH VEHICLES ARE ON THE THIRD ALTERNATOR. THERE IS A PROBLEM IN THE ELECTRICAL SYSTEM OF THESE FORD VEHICLES. THE REPAIR COSTS FOR THE EXCURSION HAVE EXCEEDED $2500.00. *AK

THE FRONT ROTORS WERE BADLY WARPED AT 18,000 MILES. THE DEALER REPLACED THE ROTORS UNDER WARRANTY, BUT ARE WARPED AGAIN AT 23,000 MILES. POOR DESIGN AND A SAFETY HAZARD. *LA

PRIOR WEEK NOTICED ROUGHNESS IN RIDE. DID NOT DETECT DAMAGE. JULY 2, TRAVELING AT 70 MPH ON SOUTH 101 TOWARD GILROY. RIDE WAS ROUGH AND A NOISE LIKE A HELICOPTER WAS HEARD. MADE DECISION TO GET OFF OF FREEWAY TO INVESTIGATE. IN THE SLOW LANE, LOUD NOISE, STOPPED CAR ON FREEWAY EXIT SHOULDER. A PIECE OF THE TREAD WAS MISSING. OTHER PLACES ON TREAD WERE CRACKED AND COMING LOOSE. LUCKILY, THE NOISE MADE ME GET OFF OF THE FREEWAY. TIRES WILL BE REPLACED. *LA

IN FEB. 2004 I RECEIVED A LETTER FROM FORD RECALLING THE TIRES I HAD ON MY 2000 FORD EXCURSION. THE TIRES HAD 44000 MILES ON THEM AT THAT TIME WITH NO FAILURE. WE HAD THE REPLACEMENTS PUT ON BY CAPITOL CITY FORD IN INDIANAPOLIS ON 03/25/2004. MY WIFE AND SOME FAMILY WENT TO TENNESSEE OVER THE MEMORIAL DAY WEEKEND AND ON THE RETURN TRIP THE DRIVER SIDE FRONT TIRE BLEW OUT. IT DIDN'T LEAK OUT IT BLEW OUT. THE DRIVER, LARRY D. MCROBERTS 317-891-9020, ADVISED HE HAD TO USE EXTREEM EFFORT TO KEEP THE VEHICLE SOMEWHAT STRAIGHT BUT IT DID GO INTO THE CENTER MEDIAN OF I 75 JUST NORTH OF LEXINGTON KENTUCKY ACROSS ONE LANE OF TRAFFIC. THE TIRE WAS CHANGED, WITH THE NEW SPARE AND THEY MADE IT BACK TO HOME. WHEN PRESENTED TO CAPITOL CITY FOR REPLACEMENT THEY ADVISE IT WOULD ONLY BE COVERED BY B. F GOODRICH @70 % OF THE COST. THAT IS NOT THE MAIN ISSUE, WE HAD 44000 ON "DEFECTIVE" FIRESTONE TIRES, BUT COULD NOT GET 1500 MILES OUT OF THE REPLACEMENT GOODRICH TIRES AND HAD A POTENTIALLY SERIOUS BLOW OUT AT HIGHWAY SPEED. THE GOODRICH TIRES ARE NOW THE STANDARD FOR THE FORD EXCURSION. THE TIRE THAT BLEW HAD A DOT NUMBER OF 013W384A18003 FROM THE MICHELIN WARRANTY FORM NUMBER AA5110951. AT THE DEALERSHIP A MECHANIC STATED TO ME, WHEN I BROUGHT IN THE TIRE, " LOOKS LIKE GOODRICH TOOK A LESSON FROM FIRESTONE" ARE THESE TIRES FAILING THE SAME AS FIRESTONES? *AK

PROBLEMS WITH TIRE EQUIPMENT ON 2000 FORD EXCURSION. *MR THE CONSUMER WAS INFORMED THAT HER TIRES HAD CRACKS IN THE SIDEWALLS. THE CONSUMER HAD PURCHASED FOUR NEW BRIDGESTONE TIRES. THE CONSUMER WAS NOTIFIED BY THAT A RECALL WAS ISSUED AND WAS OFFERED REIMBURSEMENT. *SC *JB

VEHICLE TIRES ARE SEPARATING.*MR PRIOR TO INCIDENT, THE CONSUMER CONTACTED FORD, BUT WAS TOLD THE TIRES WERE NOT BEING RECALLED. ONE YEAR LATER THE CONSUMER RECEIVED A LETTER IN THE MAIL WHICH STATED HIS VEHICLE IDENTIFICATION NUMBER WAS LISTED AS HAVING TIRES WHICH WERE BEING RECALLED. THE LETTER ALSO STATED THAT REPLACED TIRES WOULD BE REIMBURSED WITH A RECEIPT. THE CONSUMER SENT THE ORIGINAL RECEIPT WITH A COPY OF THE LETTER. THE CONSUMER THEN RECEIVED A DENIAL LETTER STATING AT THE TIME HE REPLACED THE TIRES THEY WERE DEFECTIVE BUT NOT RECALLED. *JB *NM

CONSUMER DISAPPOINTED IN DENIAL OF CLAIM REGARDING COMPLAINT 10071543.*MR THE CONSUMER REPLACED THE FIRESTONE TIRES AT A NON FIRESTONE RETAIL STORE. THE CONSUMER REQUEST FOR REIMBURSEMENT WAS DENIED BECAUSE THEY CLAIM THAT THE PROPER DOCUMENTATION WAS NOT PROVIDED. *NM

2000 FORD EXCURSION HAS AN OCCASIONAL VIBRATION COMING FROM THE FRONT OF THE VEHICLE. *MR THE RIGHT FRONT TIRE HAD A CUT IN THE SIDEWALL WHEN THE CONSUMER FIRST PURCHASED THE VEHICLE. THE DEALER AGREED TO REPLACE ALL OF THE TIRES. THE CONSUMER NOTICED A VIBRATION THAT SEEMED TO BE COMING FROM THE RIGHT REAR, WITH AN OCCASIONAL VIBRATION IN THE FRONT. IT STARTED AT ABOUT 55 AND CONTINUED UNTIL ABOUT 70. THE DEALER THEN REPLACED THE REAR TIRES AGAIN. THEY REBALANCED ALL FOUR TIRES. THE VIBRATION WAS STILL THERE. THEY FOUND THIS PROBLEM IN ANOTHER EXCURSION BUT WORSE. *SC *JB

THE VEHICLE WAS BEING RECALLED FOR A TIRE EXCHANGE, HOWEVER THE CLOSEST FIRESTONE DEALER WAS 120 MILES AWAY. THERE WAS A CLOSER TIRE DEALER WHO CARRIED THE SAME FIRESTONE TIRES, BUT FIRESTONE WOULD NOT AUTHORIZE THAT TIRE DEALERSHIP TO CHANGE THE TIRES. *AK *SC *JB

OWNER HAS A 2000 FORD EXCURSION EQUIPPED WITH STEELTEX RADIAL A/T TIRES SIZE LT265/75R16. THE VEHICLE HAD 1 TIRE BLOW OUT AND WAS LEFT ON THE SIDE OF THE ROAD. OWNER TRIED TO CONTACT FIRESTONE FOR ROAD SIDE ASSISTANCE BUT FIRESTONE REFUSED. THE OWNER THEN RECEIVED HELP FROM GOODYEAR AND REPLACED THOSE TIRES WITH GOODYEAR TIRES. NOW FIRESTONE WILL NOT HONOR THE TIRE RECALL BECAUSE THE OWNER WAS NOT ABLE TO PRODUCE THE DAMAGED TIRES. OWNER SAYS THE TIRES PROVIDE FURTHER DETAILS. *JB *NM

REIMBURSEMENT REQUEST SOLICITED BY FIRESTONE SAFETY CAMPAIGN.*MR NUMEROUS SPLITS WERE DISCOVERED IN THE SIDEWALL OFF ALL FOUR TIRES MOUNTED ON THE VEHICLE. AFTER DISCUSSIONS WITH THE DEALER, A LOCAL FIRESTONE REP AGREED TO SELL THE CONSUMER FOUR NEW FIRESTONE STEELTEX RADIAL AT LOAD RANGE D TIRES AT A PRORATED PRICE. TEN MONTHS LATER THE RIGHT REAR TIRE EXPERIENCED WHAT FIRESTONE REFERS TO AS RAPID AIR LOSS. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. ONCE AGAIN THE TIRES HAD TO BE REPLACED. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHO INDICATED THAT THE TIRE WERE TOO LIGHT DUTY FOR THE SIZE AND WEIGHT OF THE VEHICLE. THE CONSUMER PURCHASED FOUR MICHELIN LOAD RANGE E TIRES. THE CONSUMER RECEIVED A RECALL IN REFERENCE TO THE FIRESTONE TIRES AND REQUESTED REIMBURSEMENT. THE LETTER ONLY OFFERED REIMBURSEMENT FOR TIRES PURCHASED AFTER MARCH 1, 2003. *NM

CONSUMER STARTED VEHICLE EARLY IN THE MORNING AND HEARD A LOUD NOISE COMINGFROM THE ENGINE. INDEPENDENT MECHANIC INDICATED ONE OF THE SPARK PLUG CAME OUT OF THE HEAD GASKET. NEED TO BE REPLACED THE ENGINE. *AK

WHEN DRIVING THE OVERDRIVE LIGHT ILLUMINATED ON THE DASH. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN INFORMED THE CONSUMER THAT THE TRANSMISSION HAD FAILED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

THE REPLACEMENT TIRES FOR THE BRIDGESTONE/FIRESTONE RAPID RECALL 04T003000 HAVE NOT BEEN AVAILABLE FOR 3 MONTHS, AND DEALERSHIP DOESN'T KNOW WHEN THEY WILL BE AVAILABLE.*AK

WHILE DRIVING 60 MPH THE VEHICLE HIT A TELEPHONE POLE HEAD ON. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED MINOR INJURIES. *AK THE DRIVER'S CHEST HIT THE STEERING WHEEL AND HIS CHIN HIT THE WINDSHIELD CRACKING IT. THE VEHICLE WAS TOTALED. *NM

FIRESTONE REFUSED TO REIMBURSE CONSUMER FOR A TIRE PURCHASE WHICH OCCURRED BEFORE FIRESTONE STEELEX TIRE WAS RECALLED. ALSO, IT WAS NOT A BRIDGESTONE/FIRESTONE TIRE. *AK

PRIOR TO RECEIVING STEELTEX TIRE RECALL, CONSUMER REPLACED ALL FOUR TIRES DUE TO AIR LOSS. *PH THE CONSUMER REQUESTED REIMBURSEMENT. *JB

WHEN DRIVING AT UNDETERMINED SPEED RIGHT REAR TIRE BLEW OUT. THIS CAUSED THE DRIVER TO PULL OFF THE ROAD. CONSUMER CHANGED THE TIRE. FIRESTONE, STEELTEX RADIAL. *AK TWO INCIDENTS OF TIRE BLOW OUTS, ONE ON THE FRONT LEFT SIDE AND THE OTHER ON THE LEFT REAR SIDE. *LA