2020 Ford Escape Hybrid complaints

I came in for a TPSC sensor recall and discovered that both of my rear tires were BALD and my front tires were worn. My brand new car has 23000 miles. I only have had this car for 2 years. Tire size P 225 / 55 R 19

I experienced hearing a sloshing noise in my trunk, so when I open the trunk and inspected the battery compartment, it was completely flooded with water. The negative terminal is submerged in water and the positive wires are submerged in water. I tried to scoop out the water and got most all of it out, the next day it was full again!

The weld inside the driver door broke.

One week after I bought this vehicle brand new, the curtain airbag cover on the driver's side and the passenger side started coming separated from the headliner creating a gap where my airbag can be seen. I took it to the dealership and was told there was going to be a recall but I never got one in the mail. Now I am told by the dealership there is not a recall and I have passed my warranty of 36000 miles and would have to pay to have it repaired. My concern is in case of an accident the airbag won't deploy as it's supposed to. This seems to be a safety issue and shouldn't be limited by a warranty.

Began driving from a parked position slowly down a one way residential street, Stop Safely Now alert came on and the vehicle stopped in the middle of the street and would not restart. Was unable to shift to neutral to move from the blocked roadway, and had to have another motorist jump the 12v battery to get the ignition button to operate. Took the vehicle to auto zone to have battery tested and it showed starter and battery were fine. This is a significant safety issue as I have to drive the vehicle 240 miles home tomorrow via interstate highways and I'm terrified the problem will persist before I can get it home and to my local dealership.

My car, at the time was a moving vehicle at a NYC parkway intersection. malfunctioned. Dashboard, navigation radio went black. Navigation panel shows vehicle network communications error. car stopped moving.gear can shift. hazard light or hatch can turn one. Once dealer restarted the car, system generated notification listed powertrain to restraint control and four wheel drive failures. But phone still kept connecting to car on Bluetooth. This caused me to have to keep dialing back to 911, AAA, Ford roadside and dealer service because call receiver kept thinking the call was not connecting So they would disconnect the call. hill assist and pre-collision failure reporter in 3/21. Sync failure was reported to sync support and ignored. I was told CRM was down and call back later. Apple product and level 3 had update its software to address it. It is one thing an old car stalls. We have police, roadside and Good Samaritan to help a single woman to pull off the toad. It is abominable that safety features malfunction. It is even more horrid when the paid Ford roadside assist’s response at two calls was “call911” when I asked them to walk me through recovery protocol. When I called my dealer service (queens Ford 7 miles away from incident location), I was told to look for backup key slot, when I could not locate it at the described location, I asked for manual page number, I was told to call roadside or sales department to express my dissatisfaction) I found the manual page. The loc

On quite a few occasions, while braking down hill, it felt like I lost all brakes, despite pedal feel remaining steady. It literally felt like sliding on ice. Most recently, I recently experienced it on a hill where regenerative brakes would normally decelerate vehicle. It felt like the brakes gave out in the middle of the hill. Thankfully had no one in front of me so I was able to pump brakes and barely got vehicle to stop safely. Then waited a few minutes - the brakes resumed normal operation. Spoke with the dealer and they advised no knowledge of any such issue, and suggested I drop the car off so they could try to replicate the issue. Not eager to have my wife drive the car, as this could lead to a serious accident. Can clearly see from blogs and FB page on this vehicle that others have experienced the same - really thought I was alone on this.

When using the ac water drains down whirring harness down to floor near gas petal

On Dec. 27, 2019, I purchased a new 2020 Ford Escape from Walnut Creek Ford in California. 1.Within days I noticed that the car would, without warning, begin to shake violently when going down steep hills. I brought the car back to the dealer. but they couldn’t diagnose any problem. After the 4th return trip to the dealer, one of the technicians found a Ford repair bulletin that referenced the shaking issue. He fixed the car. 2.The 2nd problem was on July 9, 2021 about 1pm. I was traveling at 55mph on a freeway when the dashboard screens went totally black. There was no map, no speedometer, nothing at all on the screens. The directional signals wouldn’t work. The air conditioner went off with the temperature at 102 degrees. As I pulled into a parking lot, I realized the windows were all locked. I tried to turn off the engine with no results. The gear shift knob was frozen. My car has now been in the shop at Walnut Creek Ford for 41 days.

The Stop Safety Now light came on. Car stopped in a traffic lane. I attempted restart without success. I could also not get the transmission out of park while waiting for tow truck. I was then unable to restart the engine while the visual displays continued working. After about 20 minutes everything powered down and I was then able to restart. Very glad no traffic hit me.

In three occasions the automatic transmission has stopped working, operating under normal city driving conditions. Turning the car off and on again, it has worked properly. The car has less than 4000 miles. I took it to the Ford repair shop and there is a defect in the hybrid transmission, and it will take 4-6 weeks to be solved. Unbelievable such problems in a vehicle with such a few number of miles. Where is the quality control...

After a few days of driving on rainy days, one day at mornging, my car stopped working and I couldn't start it anymore. Various alerts about handbrake, brakes, “stopping the vehicle” and more were appearing. I called for assistance, and Ford send me a Truck crane. They couldn't put the unit in neutral so they could move it to the lift (first problem). When I took it to the Ford agency they checked it and after a week they accused me of putting my car in a big puddle. They told me that the hybrid battery connectors were wet. Why??? When he showed them to me, I realized that these orange connectors are positioned at the bottom of the vehicle, just 9 inches from the ground! I explained that I had not entered any deep puddle, but this water was due to normal driving on rainy days, which splashes in a normal way from the tires and the vehicles on the sides. I said, my car should be able to drive on rain, as the rain is something natural and normal. My car is in diagnostic in the Ford agency. They don’t want to pay warranty because they said rain is a natural phenomenon. This means that with puddle of water as small as 3 inches, water can get into these connectors, get wet, damage the hybrid battery, the unit and possibly cause an accident. If one day You encountered a slight 9-inch flood, it would be a sure breakdown! Ford should review why they put these connectors on the bottom of the unit, without protection against water, without a hermetic seal and with the risk of breaking d

After 2020 Ford Escape Titanium Hybrid did not start, it was towed to a Ford dealer. They diagnosed battery failure and put in a new one. When we drove away from the dealer, the car was disabled within one mile. They now say it wasn't the battery, it was the battery converter which I understand to be the equivalent to the alternator in non-hybrids. The vehicle is under new car warranty. My wife was fortunate she was in the right lane and could pull onto the shoulder with minimal steering control. Some alerts on Ford Plus app: "Powertrain Malfunction/Reduced Power." Also "Charge System Fault." And "Malfunction Indicator Lamp -- Regulatory."

Yesterday, July 25, 2021, I had a really unnerving experience driving my 2020 Ford Escape Hybrid. As I was about a half mile into my drive, a “Stop Safely Now” warning popped up, and the car slowed to about 15 MPH. I pulled over on the side of the road and the vehicle simply stopped. I couldn’t start it, and the engine and battery lights were red. The start button was flashing green. I sat there, with traffic passing by, unable to start the car or turn it off, as it appeared it was in accessory mode. I called Astoria Ford and talked to Greg, but it was Sunday, so no service available. I was fixing to have it towed and was prepared to wait an hour for the tow truck. After 20 minutes, a message popped up that said the car was going into a “System off to save battery mode…”. I was finally able to shut it off. A couple minutes later, I was able to restart the car, and drove immediately to the Astoria Ford dealership. The potential danger to this vehicle getting rear-ended seems great, and is a known issue with Ford now. Since I’ve owned the vehicle (a few months now), the car, when driving slowly down a hill and coming to a stop, will lurch and shudder, which leads me to believe that there could be some electrical and/or power train problems. It seems that there definitely should be a recall before something serious happens to those of us who own this vehicle.

Car randomly stopped and the stop safely now message appeared. The car would not turn off. The dash was still illuminated. I held the car start button for several seconds and the car finally turned off and I was able to reset it. The transmission light and battery light came on. I have not had any issues sense.

THE FRONT SEATS IN THIS CAR HAVE BEEN REPAIRED ONCE BY THE FRONT DEALER. IT DID NOT WORK AND THREE CALLS TO ESCALATE TO FORD HEADQUARTERS HAVE NEVER BEEN RETURNED. THE SEAT IS SO UNCOMFORTABLE ( FEELS LIKE RIDING ON A BUCKBOARD) THAT AFTER A COUPLE HOUR TRIP, IT PINCHED A NERVE IN MY HIP AND MY SLOW RESPONSE TO APPLYING THE BRAKE ALMOST CAUSED AN ACCIDENT. THE EMERGENCY BRAKING SYSTEM TOOK OVER AND STOPPED MY CAR. I NOW HAVE SCIATICA BECAUSE OF THIS SEAT AND AM BEING TREATED FOR IT. IT HAS BEEN INTO THE DEALER AT LEAST FOUR TIMES AND EVEN THE SERVICE MANAGER TRIED THE SEAT AND AGREED THAT THERE IS A PROBLEM. HE HAS BEEN HELPFUL, BUT FORD IS BLOCKING ANY SOLUTION.

LIFT GATE RANDOMLY CLOSED HIT ME IN THE HEAD WHEN I AS IN THE BACK OF THE CAR.THELIFT GATE RANDOMLY OPENED WHEN I WALKED BEHIND THE CAR.

2020 FORD ESCAPE. CONSUMER WRITES LOSS OF ENGINE POWER WHILE DRIVING. *LD THE CONSUMER STATED THE DEALER PERFORMED A SOFTWARE UPDATE AND THAT THE ENGINE SHOULD NOT FAIL AGAIN. THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS

I WAS DRIVING AND ALERT CAME ACROSS STARED NO GAS TO ENGINE AND THE STOP. I WAS DRIVING ONTO I75 45 MILES PER HOUR THEN THE CAR SPEED DROPPED TO 17 PULLED OUT OF THE LANE TO I75 .WENT ACROSS FRUITVILLE ROAD ONLY GOING 17. BARELY MADE IT A PLACE WHERE I COULD SAFELY PULL OVER BEFORE THE CAR COMPLETELY STOPPED. IF I WAS ON I75 I WOULD HAVE BEEN KILLED OR IF TBE CAR STOPPED ON EIGHT LANE FRUITVILLE ROAD I WOULD HAVE BEEN KILLED.

MY CAR HAS SUFFERED A SUDDEN AND COMPLETE LOSS OF ENGINE POWER WHILE DRIVING AT FULL SPEED ON THE HIGHWAY. THIS HAS HAPPENED ON TWO OCCASIONS. THESE WERE VERY, VERY DANGEROUS SITUATIONS. EACH TIME IT WAS ONLY THROUGH GOOD LUCK THAT WE WERE ABLE TO MAKE IT ACROSS TWO LANES OF SPEEDING TRAFFIC IN A CAR WITH NO ENGINE POWER TO PULL OFF ON THE SHOULDER OF THE HIGHWAY. AFTER THE CAR WAS SHUT DOWN FOR A FEW MINUTES, IT RESTARTED EACH TIME. THE FIRST OCCURRENCE HAPPENED IN JUNE, 2020, WHILE DRIVING WITH MY CHILD. I NOTICED RIGHT AFTER THAT FORD HAD ISSUED A RECALL/UPDATE NOTICE FOR MY CAR THAT SEEMED TO BE ABOUT THE PROBLEM THAT CAUSED THE LOSS OF POWER. IT WAS DESCRIBED AS A "20B14 POWERTRAIN CONTROL MODULE UPDATE". I HAD THIS RECALL/UPDATE DONE BY A FORD DEALER ON JULY 24TH, 2020. I ASSUMED THAT THERE HAD BEEN A DEFECT IN THE CAR'S OPERATING SYSTEM, BUT THAT THE RECALL/UPDATE HAD FIXED THE PROBLEM. THEN, YESTERDAY, APRIL 9TH, 2020, THE SAME THING HAPPENED AGAIN. MY WIFE AND CHILD WERE DRIVING ON THE HIGHWAY AND THE CAR HAD A SUDDEN AND TOTAL LOSS OF POWER, AND IT WAS ONLY THROUGH GOOD LUCK THAT THEY AVOIDED A TERRIBLE ACCIDENT AND GOT THE SHOULDER OF THE ROAD. I NOTICED THAT NIGHT THAT FORD HAD SENT ME AN AUTOMATIC MESSAGE TO MY PHONE SAYING "THE HYBRID POWERTRAIN CONTROL MODULE HAS DISABLED THE GASOLINE ENGINE FUNCTION DUE TO AN ADDITIONAL CONCERN BEING DETECTED." I BROUGHT THE CAR INTO THE FORD DEALER TODAY AND THEY TELL ME THAT THEY UPDATED THE OPERATING CODE OF THE VEHICLE TO

I WAS ON MY WAY HOME WHEN MY CAR NOTIFIED ME THAT MY TIRE PRESSURE HAD DROPPED TOO LOW. WITHIN 10 MINUTES IT WAS COMPLETELY OUT OF AIR. I WAS DRIVING IN TOWN AND DIDN'T DO ANYTHING THAT COULD HAVE CAUSED A PUNCTURE THIS BAD. I BELIEVE MY TIRE HAD THE SAME ISSUE DESCRIBED IN THE RECALL FOR THE CONTINENTAL TIRES ON OTHER ESCAPES. I'M TRYING TO AVOID HAVING THIS ISSUE AGAIN WITH ANY OF THE OTHER TIRES. THE MECHANIC SAID IT WAS A TEAR IN THE SIDE WALL AND WAS UNSURE WHAT WOULD HAVE CAUSED IT.

BLIND SPOT WARNING SYSTEM WILL ACTIVATE WHEN THERE ARE NO CARS AROUND THE CAR. HAPPENS REGULARLY WHEN GOING STRAIGHT AT CONSISTENT SPEED, ACCELERATING, DRIVING AROUND A BEND; ANY AND ALL SITUATIONS. FALSE POSITIVES OCCUR DURING RAIN, DRY WEATHER, ALL LIGHTING CONDITIONS (NIGHT, EARLY MORNING, NOON, LATE AFTERNOON)

PASSENGER SIDE BLIND SPOT WARNING IDICATOR IN MIRROR COME ON WHEN NO OTHER VEHICLE IS PRESENT. AT OTHER TIMES, INDICATOR DOES NOT COME ON AT ALL, EVEN IF A VEHICLE IS PRESENT IN THE BLIND SPOT. THIS IS A SAFETY ISSUE. INDICATOR CANNOT BE TRUSTED. MANY OWNERS REPORT THIS SAME PROBLEM ON FORUMS. FORD HAS NO SOLUTION.

I WAS DRIVING AND ALL OF A SUDDEN MY 2020 FORD ESCAPE SE SPORT HYBRID FLASHED 'STOP SAFELY NOW' AND MY CAR ESSENTIALLY DIED ON ME. FORTUNATELY, I ONLY APPROACHING A GATE AT ABOUT 20MPH TO EXIT A PARKING LOT SO I WASN'T GOING FAST. HOWEVER, I COULD T RESTART THE CAR OR MOVE IT FOR A FEW MINUTES. AS SUCH, I HAD TO LEAVE THE CAR IN THE MIDDLE OF THE LANE UNTIL IT WOULD FINALLY START. IT HAS ONLY 6400 MILES ON IT. THIS HAS NOT HAPPENED BEFORE, BUT FROM READING OTHER FORUMS IT SEEMS TO BE SOMEWHAT PREVALENT.

TAILGATE LOWERS WITHOUT DRIVER ACTION. WHILE UNLOADING REAR AREA TAILGATE LOWERED ON HEAD

PANORAMIC VISTA ROOF PANEL IMPROPERLY ALIGNED FROM FACTORY WHICH ALLOWED RAIN WATER TO FLOW TO INTERIOR AND DAMAGE HEADLINER / WET ELECTRONICS OF VEHICLE DUE TO FRONT EDGE OF THE SLIDING GLASS PANEL NOT FULLY CONTACTING THE MARGIN SEAL.

AFTER PULLING OUT OF A PARKING LOT AND ONTO THE STREET, THE FORD ESCAPE LOST DRIVE POWER AND COULD NOT REACH LEGAL SPEED. STOPPED AND PUT ON FLASHERS. THE INSTRUMENT PANEL SHOWED A "STOP SLOWLY NOW" MESSAGE PLUS SEVERAL MALFUNCTION LIGHTS WERE ON. COULD NOT PUT THE CAR IN PARK OR NEUTRAL AND COULD NOT RESTART THE DRIVETRAIN. LATER EVEN THE INSTRUMENT PANEL WENT BLANK. ABOUT 1 HR LATER, WAS ABLE TO RESTART THE CAR AND PULL OFF THE STREET AND WAITED FOR A TOW TRUCK TO TAKE THE CAR TO THE DEALER. DEALER HAS NOT LOOKED AT THE CAR YET, BUT THIS IS APPARENTLY RELATED TO FORD'S CUSTOMER SATISFACTION PROGRAM 20B14.

WAS DRIVING ON STRRET WHEN CAR STARTED DECELERATING FOR NO REASON. I PUSHED ON GAS PEDAL BUT CAR SLOWED TO A STOP IN MIDDLE OF TRAFFIC. EVERYTHING RUNNING BUT GAS PEDAL NOT RESPONDING. HAD TO TURN CAR ON/OFF FOR SEVERAL MINUTES BEFORE CAR WOULD ACCELERATE AGAIN.

I WAS DRIVING FOR LYFT IN FLAGSTAFF ARIZONA A PASSENGER OPEN UP THE RIGHT REAR DOOR A GUST OF WIND PUSHING THE DOOR FURTHER OPEN THEN IT SHOULD HAVE CAUSING THE DOOR TO BEND

CAR SHOWED ERROR OF 'STOP SAFELY NOW' AND THE GAS ENGINE TURNED OFF AND WOULD NOT TURN BACK ON. THIS IS A AWD HYBRID ESCAPE, WAS STRANDED ON SIDE OF ROAD FOR 15+ MINUTES. AFTER TURNING OFF AND ON MULTIPLE TIMES THE CAR FINALLY WAS ABLE TO SHIFT INTO DRIVE FROM PARK, GAS ENGINE DID THEN TURN ON. DEALER HAS NO CLUE WHAT HAPPEN, DID A 'MASTER RESET' AND SAID IT'S FIXED. THIS IS AN UNSAFE VEHICLE.

THE TOP OF DASH BOARD IN ITS ENTIRETY BUT SPECIFICALLY THE TRIM PIECE AROUND THE HEADS-UP DISPLAY ON SPECIFIC TRIM/MODES CREATES A REFLECTION UPON THE WINDSHIELD, PARTICULARLY DIRECTLY IN THE DRIVERS MAIN SIGHT LINE, WITH SUCH LOW OPACITY IT MAKES DRIVING VISIBILITY DIFFICULT. ADDITIONALLY THE TRIM PIECE IS SMOOTH PLASTIC, WHEREAS THE DASH ITSELF IS TEXTURED. THIS OCCURS PRIMARILY DURING THE DAY DURING ANY LIGHTING CONDITION OUTSIDE AND IS INCREASED WITH DIRECT SUNSHINE UPON THE VEHICLE.

BRAND NEW 2020 FORD ESCAPE HYBRID CAR INTERMITTENTLY STOPS AND CEASES. SEEMS SOMETHING WRONG WITH ELECTRICAL SYSTEM. THIS HAPPENED WHILE DRIVING 10 MPH DOWN RESIDENTIAL STREET. CAR IS INACCESSIBLE AND CANT EVEN GET INTO NEUTRAL. TRIED DISENGAGING ELECTRICAL BATTERY. HAD TO LET SIT FOR 15+ MINS AND CAR SEEMS TO REBOOT ITSELF. THEN YOU CAN START AND PUT INTO DRIVE/REVERSE ETC BUT ACCELERATION DOES NOT WORK AND ONLY IDLES. THIS IS 2ND TIME HAPPENING. FIRST TIME, WE LET IT SIT FOR 30 MORE MINS AND SEEMS IT ELECTRICALLY REBOOTED ITSELF AND CAR WORKED. WAS ABLE TO DRIVE TO DEALERSHIP. THEY HAD IT 1 WEEK AND SAID ITS FINE NO COMPUTER ISSUES. [XXX]. (8/19/20). NOW, 8/28/2020 THIS HAPPENED AGAIN. THIS VEHICLE IS NOT SAFE AND WILL BE LOOKING FOR A REPLACEMENT VEHICLE. WE HAD A 2012 ESCAPE THAT DUE TO A MANUFACTURING DEFECT CAUGHT ON FIRE ON HIGHWAY IN 2014. FORD IS NOT PUTTING OUT SAFE PRODUCTS AND NEED TO BE INVESTIGATED FOR THESE FAULTS AS THESE ARE SERIOUS ENDANGERMENT TO THEIR CUSTOMERS LIVES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

VEHICLE ROLLS BACKWARDS ON INCLINE WHILE IN DRIVE. AFTER COMING TO A COMPLETE STOP THEN REMOVING FOOT TO PUT ON GAS THE VEHICLE ROLLS BACK AS IF IT WERE IN NEUTRAL. WE ALMOST ROLLED BACK INTO A LADY THAT WAS PUSHING A STROLLER. FORD SAYS THEY HAVE NO REPAIR FOR THIS PROBLEM. I CAN PROVIDE VIDEO.

WHILE DRIVING DOWN HIGHWAY AT APPROXIMATELY 45MPH A WARNING APPEARED "STOP SAFELY NOW" WITH A HAZARD SIGN. THE VEHICLE SUDDENLY AND UNEXPECTEDLY LOST POWER AND SLOWED TO APPX 5MPH. WAS UNABLE TO REGAIN SPEED AND ACCELERATOR DID NOT RESPOND. APPROXIMATELY 30 SECONDS LATER AN ONCOMING AMBULANCE APPEARED OVER THE HILL IN THE OPPOSITE LANE AND PROCEEDED PAST. POWER STILL WAS NOT RESTORED. CONTINUED SHORT DISTANCE UNTIL ABLE TO SAFELY PULL OVER TO SIDE OF ROAD. UNABLE TO SHUT OFF VEHICLE. ARRANGED FOR VEHICLE TO BE TOWED TO DEALER FRIENDLY FORD POUGHKEEPSIE NY. VEHICLE HAD RECENTLY BEEN SERVICED DUE TO COMPLAINT THAT BACKUP CAMERA INTERMITTENTLY FAILED AND BECAUSE THERE HAD BEEN A SERVICE NOTICE INDICATING A SERVICE UPDATE WAS NEEDED AS VEHICLE COULD SUDDENLY LOSE POWER. VEHICLE WAS SERVICED.

VEHICLE HAS <500 MILES ON IT. HEADLINER DROPPING BELOW DOOR TRIM ON BOTH FRONT DRIVER AND PASSENGER SIDE. *TR

VEHICLE PURCHASED 5/12/20. ON 5/22/20, AT ODO 84 MILES, ON STARTUP, VEHICLE DISPLAYED POWERTRAIN FAULT - ILLUMINATES WHEN A POWERTRAIN OR AWD FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. VEHICLE FLAT BED TOWED TO SUNSTATE FORD WEST COLONIAL DR ORLANDO FL (PURCHASE DEALERSHIP). SERVICE TEAM HAD VEHICLE 5 DAYS. CLEARED CODES U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U0146. 4 MILE TEST DRIVE. 20 MILE DRIVE RETURNED VEHICLE WITH NO CAUSE OR CORRECTION. ONLY EXPLAINED POWERTRAIN FAILURE COULD NOT BE REPLICATED. SINCE RETURN, REAR AUTOMATIC LIFTGATE INTERMITTENT FAILURE, BACK UP CAMERA FAILURE, HEADLINER DROP AT FRONT PASSENGER AND DRIVER DOOR SEAL. *TR

I RECEIVED A NOTOFICATION FOR A "FIELD SERVICE ACTION" 20B14 FOR A POWETRAIN CONTROL MODULE UPDATE ON MY 2020 FORD ESCAPE HYBRID DUE TO "STOP SAFELY NOW" AND CHECK ENGINE LIGHT AND DTC'S P0340 AND P0340 I TOOK IT IN TO THE DEALERSHIP ON 23 APRIL 2020 FOR THE UPDATE, I WAS THEN INFORMED MY MY SERVICE ADVISOR THAT THIS UPDATE IS NOW ON INDEFINITE HOLD DUE TO THE UPDAYE CAUSING ADDITIONAL FAULT CODES ON THE ELECTRONIC POWER STERRING AND OTHER SYSTEMS. HE ALSO PROVIDED ME WITH A LETTER FROM DAVID J. JOHNSON DIRECTOR SERVICE ENGINEERING OPERATIONS TAHT WAS SENT TO ALL FORD AND LINCOLN DEALERS PLACING "NEW VEHICLE DEMONSTRATION/DELVERY HOLD ON ALL IN STOCK VEHICLES UNTIL THE FIELD SERVICE ACTION CAN BE PERFORMED. I WILL ATTACH THIS LETTER TO MY COMPLAINT. MY QUESTION/CONCERN IS, THAT IF FORD DEEMS THESE VEHICLES UNSAFE TO DRIVE FOR DEMONSTRATIONS DRIVES AND DELIVERY, WHY DOES FORD CONSIDER THEM SAFE ENOUGH FOR MYSELF AND MY FAMILY TO DRIVE ON A DAILY BASIS?

MULTIPLE TIMES VEHICLE HAS SAID STOP SAFELY NOW WHILE DRIVING AND LIMITED ME TO ENOUGH POWER TO MAINTAIN 15MPH AT THE MOST. THIS HAS HAPPENED AT HIGHER SPEEDS AND HAS REQUIRED PULLING TO THE SHOULDER.

UNEXPECTED "STOP SAFELY NOW" WARNING APPEARED ON INSTRUMENT CLUSTER WHILE TRAVELING ON THE INTERSTATE. ENGINE LOST POWER AND WAS ON BATTERY-ONLY (HYBRID VEHICLE). PULLED OVER, AND ENGINE SHUT OFF COMPLETELY. UNABLE TO RE-START ENGINE IMMEDIATELY AFTER. DEALERSHIP STATED "ENGINE/DRIVETRAIN FAULT" BUT FOUND NOTHING. THAT WAS ON FEBRUARY 14TH A 1,875 MILES ON THE ODOMETER, AND THE WARNING/LOSS OF POWER HAPPENED AGAIN ON MARCH 2, 2020 WITH 2,003 MILES ON THE ODOMETER. ALSO NOTE: THERE ARE ADDITIONAL 2020 FORD ESCAPE HYBRID OWNERS REPORTING THIS ISSUE ON FORDESCAPE.ORG UNDER THE "STOP SAFETY NOW" FORUM TOPIC.

WHILE STEADILY DRIVING AT 40 MPH ON A TWO-LANE HIGHWAY, I SUDDENLY LOST ENGINE POWER AND SIMULTANEOUSLY RECEIVED A WARNING MESSAGE ON THE DRIVER'S DISPLAY TO STOP VEHICLE SAFELY NOW. I WAS ABLE TO DRIVE TO WHERE ROAD HAD A SHOULDER, BUT THE CAR'S SPEED WAS LIMITED TO MAYBE 10 MPH EVEN WITH THE ACCELERATOR PRESSED. (THE CAR IS A HYBRID, BUT HAD ONLY VERY LIMITED PROPULSIVE POWER IN WHAT SEEMED TO BE AN ELECTRIC MODE.) THE GAS ENGINE DID NOT KICK IN EVEN WHEN THE ACCELERATOR WAS PRESSED. AFTER UNSUCCESSFULLY TRYING TO TROUBLESHOOT THE PROBLEM USING THE OWNER'S MANUAL, I PRESSED THE START/STOP BUTTON TO TURN OFF THE CAR, THEN PRESSED IT AGAIN TO RESTART. THE GAS ENGINE STARTED, I REGAINED THE ABILITY TO ACCELERATE, AND THE CAR APPEARED TO FUNCTION NORMALLY. SUBSEQUENTLY, THE CAR WAS TOWED TO TWO DEALERSHIPS TO DIAGNOSE THE PROBLEM. THE MANUFACTURER HAS BEEN CONTACTED AND THE PROBLEM HAS BEEN "ESCALATED" AS EFFORTS CONTINUE TO FURTHER DIAGNOSE AND THEN CORRECT THE PROBLEM. AT THE TIME OF THE INCIDENT, THE CAR'S HEATER WAS ON, AS WERE THE DAYTIME RUNNING LIGHTS. THE RADIO WAS PROBABLY ON. THE NAVIGATION SCREEN WAS DISPLAYED BUT WE WERE NOT USING THE GPS TO NAVIGATE. MY CELL PHONE WAS NOT ON, BUT IT WAS LYING ON THE CONSOLE. (I BELIEVE THERE IS A LARGE CELL PHONE TOWER WITHIN SEVERAL HUNDRED YARDS OF WHERE THE INCIDENT OCCURRED.) THE CAR HAD LESS THAN 500 MILES ON IT. ONE OF THE DEALERSHIPS RECEIVED A DIAGNOSTIC CODE P1AOC WHEN TESTING THE CAR. I WAS TOLD THIS MEANS THAT A "SYSTEM