2021 Ford Ecosport

Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Defect. Ford Motor Company (Ford) is recalling certain 2021-2022 EcoSport vehicles. The front axle half shafts may disconnect from the transmission, which can result in a loss of drive power.

Risk. A loss of drive power increases the risk of a crash. In addition, a disconnected half shaft can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.

Remedy. Dealers will inspect and replace the half shafts as necessary, free of charge. Owner notification letters were mailed on May 29, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S12.

Defect. Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.

Risk. A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.

Remedy. Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.

While driving, the front right passenger window suddenly shattered. There was no damage to the glass prior to the incident, and no projectiles in the car to indicate anything hitting the window. There was no external damage to the car to indicate a projectile, and nothing mixed in with the glass or on the road where the incident occurred. Luckily, this happened before I had picked up my fiance, but had she been in the car she would have been hit with the shards of glass, as it all shattered into the vehicle. We called the dealership we received the car from, as well as a mechanic to come repair the broken window. While fixing the window, he pointed out to us that the seals on our windows had not been placed correctly, and had been placed incorrectly on all four of our windows, meaning any of our windows-- including the repair-- could shatter again at any given moment, as the glass is in contact with the metal. We have no previous collisions, nor incidents, that would have left any damage in our seals, and all of the seals have consistent misplacement in our car. He confirmed to us that this was a defect from the manufacturing of this vehicle, as our windows have not been touched nor damaged since our purchase, and there are no records of this vehicle having ever been in any related incidents that would leave our seals in the way they are now.

When driving the car, it will turn off all of a sudden and a message saying emergency power this is very dangers as it happened to my daughter in the middle of the road it will also stall to turn on after getting gas and you have to sit there and turn the car on and off till it decides to tune on this car has less than 50k on it.

XXX: A 2021 Ford EcoSport S (VIN: [XXX]) was towed to Mid-State Ford for the 1.0L EcoBoost Oil Pump Drive Belt Tensioner Safety Recall (Recall 23S64 / NHTSA 23V905). Prior to the tow, the transmission and drivetrain functioned flawlessly with zero slipping, codes, or mechanical noise. XXX: Service advisor [XXX] contacted the consumer to verify the engine failure was tied to the safety recall, documenting the initial vehicle intake scope. The transmission remained completely sound. XXX: [XXX] confirmed the new recall engine installation was successful, but noted a catalytic converter exhaust leak. The shop agreed to fix it under the 8-year/80,000-mile Federal Emissions Defect Warranty. No transmission faults existed or were reported. • XXX: [XXX] called back to state the engine was good, but the vehicle now suffered a severe transmission torque converter issue. Mechanically, this specific component was crushed when technicians forced the engine block and transmission bellhousing together while misaligned during reassembly 5:22 PM: Consumer discussed the newly created transmission damage with [XXX]. • 5:23 PM: Consumer called GM [XXX]; the receptionist screened the call and refused to transfer it. 5:33 PM: Consumer filed a case with Ford Corporate (Complaint #CXH-XXX who confirmed local dealer workmanship liability. 6:24 PM: GM [XXX] returned the call and pressured the consumer to use their personal extended warranty. Consumer firmly refused, citing Section III, Item B of their

I've had the same recall fixed on this car three times and once again on XXX myself and my husband were in the car driving and the wrench light and engine light came on and my car went into limp mode it wouldn't go above like 35mph I actually caught this on video and my husband was trying to make a u turn in a parking lot to come back home and the motor lost all power,no braking power or steering which caused us to hit a pole and this time caused whiplash on my husband and four fractured vertabre in my back,I've been reporting to ford and threw this service after the third oil pump tensor belt fix that the motor was still loosing power out of no where and ford has refused to help me and now this same recall has caused an actual crash this time and I've got major injuries this time,ford needs held accountable for this,I've had my car at [XXX],only six months after buying the car and they told me it was the purge valve and made me wait for over two months for the part and they finally got the part in and two minutes later I hit the freeway as soon as my husband got up to around 65 the motor lost power and we almost got hit by a semi for the second time due to this recall and I got ahold of fords complaint department and they finally helped me get my car into [XXX] and my car was there for five months straight waiting on the parts for the oil pump tensor belt recall after buckeye fixed the car it ran for a couple of months and then the car did the same thing again on the freeway

My vehicles service engine light has been on for over a year now. I have contacted the service department and Ford Dealership. I was told that it was covered under Ford and I would not be charged. I have called the Ford Customer Service Department about my vehicle, but nothing seems to be correct. I am making a car payment, but I am not getting service down on my vehicle especially when it's not my fault, I have these issues. I thought better of Ford. Every time I get gas in my vehicle it will not start, it's so frustrating and embarring I still have a warranty on my Ford, I am completely disgusted I literally sit there and repeat 3 times, and it finally starts, I have done everything it says to do I even replaced a purge valve, and my light comes back on. Also, when I am driving my car acts like its losing power. So now they are staying I may have a small gas leak and for me to have them put my car on a Smoke Machine. I just want my car fixed so I will feel safe driving I am even afraid to drive to [XXX] to see my daughter my car is a 2021. Also, I have either 2 recalls or 3 recalls, and I have an issue with my powertrain: Action Recommended. warning light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly started shaking slowly and felt that the shaking was coming from the rear end. The contact stated that over time, the shaking was felt in the front end of the vehicle, and the steering wheel was wobbling, and the front seats were shaking abnormally. The contact associated the failure with NHTSA Campaign Number: 25V126000 (Power Train); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.

For 14 months, I attempted to get active recalls fixed on the car at Downtown Sacramento Ford, which claimed to be certified pre-owned per Folsom Lake Ford but had existing recalls and issues when I bought it in March of 2024. My car finally broke down on 07/11/26 and was towed on 07/12/26 to the Elk Grove Ford dealership and "looked at" on 07/13/26. Today is 07/26/26, and I am still in a rental that takes a lot more gas than my regular car. I was told that they fixed the recall, but there is an issue with the turbo boost, and it is covered under warranty. They do not know when they are getting the part, but they are "working on it". I missed 4 days of work just from 07/11/26 to today 07/26/26 ontop of another 20 missed days since purchasing the car due to maintenance and engine issues related to the ongoing recall.

Unknown how it happened. After parking noticed back driver side tire was tilted. Took picture next morning under car to see that the cross arm was broken in half. Car was not drivable and was towed to a Ford dealership Seems like arm just snapped without notice.

Oil low pressure,oil pump is not working

Manufacturer has delayed repaired vehicle under campaign 23V905. Loss of use / unable to use this unsafe vehicle. It has been at the dealership and supposedly awaiting parts since September 2025. Manufacturer’s customer service people cannot provide additional details around delivery dates. Customer service both at the dealership and manufacturer have been polite; however, the dealer has provided no remedy or assistance and the manufacture’s customer service line has admitted to providing misinformation that caused additional financial hardship in order to dispose of a call. At this point, we would welcome any reasonable remedy from the Ford Motor Company in order to either repair and remunerate.

Safety Recall 23S64 was completed on my 2021 Ford EcoSport on approx. Oct 19, 2025. After ~15,000 miles, the same system failed again on [XXX], causing loss of power and loss of braking assist. Fredericktown Pettus Ford diagnosed shredded timing belt material, drained the oil, and removed the catalytic converter (placed in trunk). They were respectful and tried to order a replacement engine, but Ford Motor Co. blocked their access to the system. The vehicle has now been out of service for over 3 months, and we have paid for two ~100‑mile tows because Ford refused to authorize repairs or provide a loaner/rental after a second engine failure. On June 18 the car was towed to Bommarito Ford, who falsely accused us of “destroying the car” and removing the catalytic converter, despite written confirmation from Pettus Ford that THEY removed it during diagnosis. Bommarito refused recall work, claimed the car was “out of warranty,” and ordered us to remove it from their lot or face storage fees. Ford Corporate opened cases [XXX] and [XXX]. The second rep was rude, accusatory, did not return calls, and repeated false claims. Ford denied coverage using a 12k‑mile parts warranty, even though this is a federal safety recall. Ford Corporate also misidentified the owner and listed my vehicle incorrectly as a “Ford Edge.” After notifying Ford Executive Office, Tier 2, the Missouri Attorney General, and legal counsel, Pettus Ford’s access to Ford’s system was suddenly restored. Pettus Ford co

Engine failed after repair of15000 miles with same break down The dealership did not clean out shredded timing belt and the second belt was shredded

Car had an interim engine placed in March 2024, for Ford recall 23S64. Then car stalled again in May 2026, took in it to have it checked and they repaired the engine and replaced the catalytic converter as per Ford recall 23S64. We replaced at our cost ther cam sensors. 7 days after picking up the vehicle, it shut down in the middle lane of the Southfield Freeway causing a safety issue to me and those around me. One the vehicle was safely on the side of the road thanks to some construction workers, I called for a tow. After 30 minutes I tried to start the car and it did not start. After 40 minutes the car started AAA and I was able to get it to Dean Seller Ford if Troy. They refused to check the work the did week prior and are saying that they can not test it until we replace the battery and starter. You don't need those to visually inspect. I do not feel the car is safe to drive at this point as it is a huge safety risk to myself and drivers around me

The contact owned a 2021 Ford EcoSport. The contact stated that while driving approximately 25-30 MPH, the vehicle ahead applied the brakes. The contact then depressed the brake pedal; however, the brakes were inoperable, causing the vehicle to rear-end the vehicle in front. The contact further stated that the parking brake was applied but was also inoperable. The contact stated that the vehicle sustained front-end damage, including impact to the center of the bumper, radiator damage, and hood intrusion into the engine compartment. The other vehicle sustained damage to the trunk and rear bumper. The airbags did not deploy, and no warning light illuminated before or during the incident. The vehicle was towed to the contact's residence and was later towed to a junk yard. The vehicle was deemed a total loss by the insurance company. No injuries were reported. The dealer was contacted, but the vehicle was not diagnosed or repaired. The Ford App indicated that during and after the crash, the app alerted that there was an issue with the vehicle; however, it could not be tested since the vehicle was totaled due to the failure not being covered by the manufacturer. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at unknown speeds, the vehicle stalled. The vehicle restarted after 20 minutes. The Check Engine warning light was illuminated. The "Charging System Failed" message was displayed. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) recall repair. The vehicle was taken back to the local dealer, where it was diagnosed with needing the EVAP purge system replacement. The vehicle was repaired; however, the Check Engine warning light illuminated while leaving the dealer. The vehicle was taken to the same dealer, who informed the contact that a diagnostic test was needed, and that there was no warranty coverage. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,688.

Manufacturer issued a recall with no remedy. The vehicle stalled and loss power will I was driving on the highway in June 2025. The vehicle was taken to an authorized dealership for a safety recall regarding this issue. The manufacturer and dealership held my vehicle for 11 months to complete the repair. However, just 5 days after receiving the vehicle back, the engine shut off again while I was driving. The vehicle stalled while driving at approximately 25mph on a highway exit. There was no warning prior to the engine shutting off. The vehicle remains unremedied and unsafe to drive. The manufacturer has failed to repair the defect within a reasonable timeframe, keeping the vehicle out of service for nearly a year.

After having to have my vehicle towed to & held by the dealership for a total of 3 months altogether over the course of two separate engine rebuilds due to a national recall on faulty oil pump parts, my vehicle's check engine light came on & gave a message that there was an issue with the emissions system. I am now experiencing multiple engine system faults EVERY SINGLE TIME I refuel my vehicle where my engine will not start until after 10+ attempts & now that the weather is hotter, I'm also experiencing engine system faults while driving in town & on the highway where the engine completely shuts down & I lose all power, including steering power, while I'm driving! The system instructs me to put the car in park, turn the key to the off position & restart the vehicle WHILE I'M STILL TRYING TO MANUEVER TO SAFETYWITH ZERO POWER IN THE MIDDLE OF THE ROAD/HIGHWAY! I was almost hit by other vehicles multiple times! This vehicle is my only source of transportation but it is wholly dangerous & totally unsafe to drive!

I had recall 23S64 repaired on 04/39/26 and now my car check engine light is on and is running hot, and shaking causing a safety hazard due to recall not being completed correctly by authorized Ford dealership

I am filing a complaint regarding Consumer Portfolio Services (CPS) and the reporting and collection of a repossession deficiency balance related to my 2021 Ford EcoSport, VIN [XXX] and Ford Motor Company. The vehicle was affected by serious safety defects and recall-related issues that endangered my safety and substantially impaired the vehicle’s reliability, usability, and market value. Despite these known defects, CPS is attempting to collect a large deficiency balance following repossession and is reporting the account negatively on my credit report. I dispute the validity and fairness of the alleged deficiency balance because the vehicle’s value was negatively impacted by manufacturer-related defects and safety concerns. I also question whether the vehicle was sold in a commercially reasonable manner and whether the resale value properly accounted for the vehicle’s defective condition. Ford was notified and did nothing to resolve any matter. The vehicle stalled on th interstate in [XXX] while traveling to vacation. Ford has not reimbursed me all of my money. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 7/25 I responded to the Recall & drove my 2021 Ford Eco-Sport vehicle into dealership due to1st Recall regarding the "Front Half Shaft" where there is obvious contact with transmission. However, the maintenance receipt showed passed inspection. Yet again, I received the 2nd Recall regarding the "Oil Pump Drive Belt/Tensioner" I responded to the notice & drove it to the dealership on March 26 exactly 8 months after the 1st Recall with the "Front Half Shaft" transmission issue. It was deemed as repaired, however, not in my opinion. Upon picking my vehicle up from the Gerald Jones Auto Group Dealership April 2026 and heading out of town I noticed that the vehicle was driving a lot rougher than I'd expected especially after an entire month of having the vehicle to repair completely, of course, I canceled my trip and immediately called the dealership and explained my concerns regarding the feel of the roughness of the vehicle & that I was not comfortable because I hadn't experienced this before. I was asked to bring it back. After waiting for the recheck I was informed that there was a hose disconnected in the rear afterwards I was advised to call the dealership with any other problems. I started home noticed that there was still a slight skipping or hesitation around the 15-50mp range I called & got voice mail & I left a detailed message about problems. I had to run an errand, on the way home as I moved onto the busy interstate the vehicle really started skipping & hesitating

The contact owns a 2021 Ford EcoSport. The contact stated that while driving 60-65 MPH, the low oil pressure warning light was illuminated. The contact exited the highway and pulled into a truck stop service station, where the contact was informed that the oil level was normal. The contact resumed driving, and the check engine warning light illuminated while pulling out of the parking lot. The contact was able to drive to the nearest Walmart station, but no technician was available. The vehicle was taken to O'Reilly, where the vehicle stalled upon pulling into the parking lot. The vehicle was diagnosed with an undisclosed failure. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine had failed. The dealer determined that the failure was related to a recall. The dealer sent a claim to the manufacturer, and the manufacturer informed the dealer that the recall part was shipped. However, upon following up with the dealer, the contact was informed that the part could not be tracked, and there was no estimated time for arrival. Additionally, the contact was informed that the manufacturer was sending 60-80 parts to the dealers nationwide, per week. The vehicle was not yet repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed on the turnpike, the vehicle made an abnormal sound before it stalled. The vehicle was pulled over to the side of the road. The vehicle was towed to the dealer where it was diagnosed with engine failure. The failure was associated with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

Iwe were on freeway 70 mph and then the motor lost power with a a semi behind us our motor went to 20mph this suv is dangerous unfixable and I should get a new car and money back this car has almost gotten us killed 4 times now,I've given Ford 3 different chances to fix it,they can't they are putting on the same parts our son is so scared he won't get in the car at all,we have made Ford aware of this issue many times I'm paying 480.00 a month to drive a death trap,Ford should have to replace this car it was at buckeye Ford for like almost five months, coughlin Ford for almost 2 months and Ford should be giving me a loaner right now I'm waiting on 10tv to get back

My entire car failed while on the beltway outside of Washington DC. I lost all power and almost got creamed by a truck. I had it towed to the Ford dealership in Falls Church, Virginia. They are telling me that I need an entire new engine and that they cannot provide a loaner car. They want me to put my credit card out and rent a car and then get reimbursed later. This is completely totally unacceptable. I almost died on the beltway and they knew about this recall for two years now, but supposedly don’t have the parts. Something has to be done and immediately.

Airbag failure (VERY IMPORTANT) I am reporting a serious vehicle safety issue involving airbag failure. I was driving a vehicle rented through Turo from Moon Rental Corporation when I was involved in a rear-end collision (hit-and-run) on the highway where I was going 65 and hit by a large SUV going 80 MPH. During the crash, the airbags did not deploy as photo, video, and police witness confirm. The impact was significant enough that airbags should have deployed, and I sustained injuries as a result. This raises serious concerns about the safety and condition of the vehicle, including possible defects or failure to properly maintain critical safety systems. The owner runs a rental car business Moon Rentals Corporation and uses Turo and is insured by Travelers Insurance Company. I am requesting that this incident be investigated as a potential safety defect in addition to negligence by the rental car owner for not inspecting or maintaining the vehicle to check for such defects.

Vehicle: Ford EcoSport Issue: Overheating / Unsafe to Drive After Recall Repairs Dealership: Bolton Ford Dates: Vehicle at dealership since December 31, 2025 Complaint Text: My Ford EcoSport has been at the dealership since December 31 for multiple recall repairs. After the recall work was completed, the dealership informed me that the vehicle now has an overheating issue and another non‑recall issue; Transmission Roller Restrictor Mount totaling over $580. These issues were not present before the recall repairs. The dealership told me the vehicle is unsafe to drive because the overheating could cause engine damage or failure. Ford is refusing to extend the rental vehicle past March 29th even though my car is unsafe to operate and the parts for the overheating repair will not arrive until the dealership gets to go ahead to fix the repairs, and I was informed that may take a week for those parts to come in. I’m starting a new job and cannot safely drive the vehicle in its current condition. I’am being pressured to take back an unsafe vehicle or pay for repairs I cannot afford. I am requesting NHTSA to investigate this safety issue, as Ford is attempting to return a vehicle that is overheating and unsafe to drive. This creates a serious risk of engine failure, breakdown, or accident.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low engine oil warning light illuminated. The contact researched and confirmed that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts had been ordered for the repair. The vehicle had remained at the dealer for five months, and the vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the VIN would be placed on a waiting list for an engine replacement. The failure mileage was approximately 50,000.

My Ecosport prior to going to Celebrity Ford had no mechanical and electricial issues. It went to into Celebrity Ford of Toms River for the Engine Pump Recall on Dec. 23, 2025. I did not get the vehicle back until Feb 4, 2026 after major engine work was completed by Celebrity Ford. Substantial engine parts replacement—was performed as part of this recall repair (can been seen on service invoice). Since that installation, the vehicle has had continuous mechanical problems that did not exist beforehand. Since then, the vehicle has had multiple mechanical and electrical failures- from "Full Accessory Power Message" along with numerous times failing to start with multiple warning lights illuminated as well as the most recent incident on March 5th. While driving home from work on the Garden State Parkway at 70 mph, my vehicle began to shudder/ shake violently almost stalling with lose of power along with the check engine light blinking from an engine that had significant work done according to the first service invoice from 12/23/25 to 2/4/26. At the time, I was in the center lane. I had to carefully maneuver across parkway work traffic to the right lane while my vehicle continued operating abnormally. This was a frightening and dangerous experience that could have resulted in a serious accident.Since bringing my vehicle in for this recall, it has experienced repeated failures and serious safety concerns that have made it unreliable and unsafe to drive due to Celebrity Ford's liab

The contact owns a 2021 Ford EcoSport. The contact stated that while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the vehicle lost motive power. No warning lights were illuminated. The vehicle was driven to the shoulder of the roadway. The contact stated that the vehicle was overheating and was parked until the engine cooled down. The failure was persistent, and the engine continued to overheat. The vehicle was driven to the residence. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall repair for the replacement of the engine. In addition, the contact was informed that the engine was on back order. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the dealer where it was diagnosed with cooling fan and control module failures. The contact was informed that the cooling fan and cooling module needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under the recall. The contact declined to pay for the repair. The contact stated that the vehicle was purchased in September 2025. The contact stated that prior to the purchase, the vehicle was taken to the dealer to be serviced. The original owner was informed that there were no open recalls associated with

The contact's father owns a 2021 Ford EcoSport. While the owner was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The crankshaft warning light was illuminated. The contact stated that the vehicle failed to accelerate above 50 MPH. The vehicle was taken to the dealer, where the contact's father was informed that the spark plugs were smashed. The owner was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with ignition coil failures. The contact was informed that the ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The failure occurred while the contact's parents were traveling out of state, through the mountains. The vehicle was previously repaired in December 2025 under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the engine was replaced. In addition, the replacement engine failure had started after less than 1,000 miles. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 38,457.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the traction control and other unknown warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that a software update was needed. The vehicle was repaired out of pocket. The battery was previously replaced as a temporary repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance today. A police report was not made as no one was at fault. There were no warning lamps or messages displayed. I did receive a letter this week from Brian Leonard, a service Manager at Price Ford Simi Valley regarding recall 23S64. The letter notified me of the new recall, that their business will "pick up and deliver my vehicle, provide me a loaner vehicle, and complete the recall repairs for me". I received this letter the day before the brake failure. The morning after the brakes failed causing the crash, I contacted Mr. Leonard who told me they will now not fix any of the issues or comply with any part of the letter, that I should file a claim with my insurance and take the car to a Ford dealership in Turlock. This was communication was all via email and Simi Valley Ford has now ended communication with me. This car was purchased brand new and I have had nothing but issues and recalls with it. Additionally while driving it 3 weeks ago on [XXX] , the car lost all power. I pulled over to the side of the road and sat for about 10 minutes debating what to do. I attempted to restart the v

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The vehicle was taken to the dealer, and the contact was informed that the part was not available and needed to be ordered. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

On December 24, 2025, I was traveling from Arizona to California when WITHOUT WARNING I lost all power from my Ford EcoSport while on the 10 freeway. At that moment I was able to navigate to the side of the road. This placed myself and others in an unsafe situation on the freeway. The vehicle was then towed to a dealership in Temecula, CA where upon inspection they stated that I would need a new engine. The vehicle has sat at the dealership since unrepairable and the weekly text from the dealership is "still waiting for parts". I have lost confidence that this vehicle will ever be safe and that my safety is at risk and that it is unrepairable as it is still sitting at the dealership it was towed to. By way of background, on May 19, 2025 I brought my Ford EcoSport for a pre-scheduled appointment to a dealership in Phoenix, AZ to have recall manufacturer number 23S64 and 25S12 completed. I was told by the service tech that they could not assess the NEED for 23S64 due to a recent oil change in the vehicle. I later learned that 23S64 is a 100% replacement rate and that a recent oil change should not matter. I won't go into the negligence of this dealer in Phoenix, AZ., but for sure this vehicle is not safe for me or anyone on the roadways.

Due to a lack of available parts for this recall, the vehicle repairs will take up to 30 plus days before the parts arrive. On top of that, there is a waiting list for the vehicles that need to be fixed. This means, I will be without a vehicle for a lengthy amount of time. They don’t have enough loaners vehicles and I cannot afford to purchase a new car at this time. This recall issue has caused people lots of unneeded stress, maintenance cost, and loss of wages. Ford needs to be held accountable on this issues. Additionally, I took the vehicle to a Ford Dealership (LaFayette Ford) on/about the 2 of May 2025. There were two recalls on the vehicle at that time. The fixed one recall. They informed that, there was nothing they could do with recall 23S64 until the vehicle was having issues. They did not inform me nor give me the option to get the issues corrected at the time or be placed on a waiting list once the parts were available. I would have placed the vehicle on the waiting to have the recall repaired once parts were available and to avoid the current situation that we are experiencing. On the 30th of January 2026, the vehicle stopped on me after displaying low engine pressure despite having oil. There were no oil leaks detected, the oil cap was seated properly, and the oil stick had/has the adequate amount of oil. The vehicle will not start, make a funny noise, and the engine vibrates the entire cab of the vehicle. The video I attached displays the sound the vehicle make

The contact owns a 2021 Ford EcoSport. The contact stated that on three separate occasions, the oil pump drive tensioner belt had failed and was replaced. The contact referenced NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). After the repairs were performed, the failure reoccurred, and the contact was informed that the part needed to be replaced another time. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.

The airbag service light was on prior to purchase. It wasn’t acknowledged by the dealership. When I asked about it he said “it’s because the car was sitting in the cold”. I took the car in to get looked at at a Ford dealership and they said my airbags are inoperable. My safety is at risk.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving approximately 35 MPH, the low oil pressure warning light illuminated. The contact heard an abnormally tapping sound coming from the engine compartment, and there was white smoke coming from the exhaust pipe and under the hood. The contact pulled over and turned off the vehicle. The vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil drive belt tensioner arm had failed and caused the engine to seize. The dealer informed the contact that the engine and oil pump needed to be replaced. The contact stated that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and had been placed on a waiting list by another dealer for the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the engine and oil pump for the year and the model vehicle were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 69,000.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I bought a new 2021 Ford ecosport with several recalls. I've reported previous one on the recall list. However the following two are not on recall list. First, the back up camera is malfunctioning. It turns black when reversing. Secondly, within a week of purchasing brand new the vehicle had loose rail covering on top of vehicle. Not sure of the proper name. It fell off on highway SH 99. I had to pull over on shoulder lane and pickup the long black strip or rail from road. Only one strip malfunctioned. It could have caused an accident and hit car behind me as length of strip was one car size. I did not know what to do as I've never own a recall vehicle ever. The only thing I did was tell multiple dealerships nearby and ask for advice. They instructed me the cost to replace and that was it.

The engine died in an unexpected earlier timeframe than recall notice. I had to get vehicle towed at my expense as no offers existed for recalls yet to the nearest Ford. This means it sat longer with a dead engine and battery not in use. The battery was brand new before the engine died. After Ford installed a new engine I picked up my vehicle. I now had a new problem. The battery light came on. It was late when I picked up my car and the dealership was closing. I notified Ford c/s the next day and they approved to take it back to ANY dealership. There are several Ford dealerships near my home. My 2nd option was Bill Fick Ford. In short I told them my story listed above + recall final engine repair due. Initially there was a female that approved towing and said Ford would help me with towing cost up to $250. The tow truck driver never showed up. I called the tow truck driver the next day and he said he is willing to pickup but will call Ford to confirm. I called Bill Fick Ford several more times for updates. Apparently there was a male there that disapproved. I had called another Ford dealership nearby prior when battery was working asking for help but denied. I am having trouble getting the repairs at any Fords nearby in a timely manner. This April 2026 will be two years since I haven't been able to use this vehicle. Bill Fick Ford told me that I would have to pay for the tow cost. Initially I wasn't going to report but I think it's best to address in case there are others wh

The contact owns a 2021 Ford EcoSport. The contact stated that the engine seized while driving at an undisclosed speed. The vehicle was towed to the local dealer after several months, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). Upon retrieval of the vehicle, the battery light started flickering. The contact called another dealer, Gullo Ford of Conroe (925 Interstate 45 S #2, Conroe, TX 77301), but no further assistance was provided. The manufacturer was notified of the failure. The failure mileage was approximately 124,000.

The contact owns a 2021 Ford EcoSport. The contact stated that while reversing, the rearview camera image was blue. Additionally, the contact stated that while driving forward, the rearview camera image erroneously displayed intermittently. The local dealer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Number: 25V442000(Back Over Prevention). The contact stated that the vehicle had experienced the same failure described in the recall. Additionally, the contact stated that the warning message "Front Drive Shaft" was displayed while driving. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 80,000.

Oil light and check engine light came on and notification for poor oil pressure out of nowhere. Car started making weird sounds and acceleration was poor. One minute the car was fine and the next I had to tow it to the dealership to get it looked at. Over 2 months now and the issue isn’t resolved as the dealership hasn’t received the parts that they need to repair it.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving 20 MPH, the vehicle unintendedly decelerated to 5MPH while the accelerator pedal was depressed. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.

23S64-Engine Oil Pump RECALL 8/19/2025 driving from Hillsboro Beach, Florida to St. Petersburg, Florida. We had a full engine seizure, we lost oil pressure, and also lost use of the transmission. We overheated and the engine seized. With a loss of power, we had to guide the car off the road. The engine was smoking heavily. The back of the car was completely covered with motor oil. The Florida Highway Patrol called us a tow truck that took us to DeSoto Ford, 3039 Southeast Highway 70, Arcadia, Florida, 34266, 863-494-4848. DeSoto Ford ended up doing multiple repairs on the car. They did the replacement of the 23S64 recall for the oil pump belt and tensioner. The car was there for 24 days. We drove down on 9/12/25 and picked up the car. When they pulled the car out, the car was still covered in oil in the back. We found out within days that they neglected to fix the radiator. Once we got into the car and started driving, we had yet another very loud noise, forcing us to bring it to AutoNation, St. Pete, Florida. At AutoNation, we had a multitude of problems with it. We had severe vibration with the car when we brought it there 9/18/25. This was only a few days later. They changed out the radiator and replacing the full radiator because they said there was a full leak that was not fixed by DeSoto. They fixed the car and gave it back to us 9/30/25. On 10/22/25, I had the exact same experience with the car that we originally had on the highway in Arcadia. The engine fully seized i

The contact owns a 2021 Ford EcoSport. The contact stated that while driving 30-40 MPH, the messages "Save the Battery", "Turn off Engine", and "Restart" were displayed. The program restarted, and the screen went blank, and the instrument cluster became inoperable. Additionally, the contact was informed about NHTSA Campaign Number: 25V126000 (Power Train). The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was taken to the local dealer again, where it was diagnosed and determined that the alternator, engine, transmission, and computer needed to be replaced. The mechanic informed the contact that there was no warranty coverage for the failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

This is the third time the engine has broken down, twice in two months now

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at various speeds, the message "Charge System Fault" displayed on the instrument panel. The contact stated that the vehicle almost stalled, and the vehicle was running rough. The contact was aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the oil pump had failed and damaged the engine. The contact was informed that several parts needed to complete the repair were on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 56,971.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, but the vehicle was not repaired because parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.