The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 35 MPH, the vehicle was losing forward momentum. The contact stated that the "Low Oil Pressure" warning light was illuminated, and a warning chime had sounded. The contact stated that the vehicle stalled. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The failure mileage was approximately 47,000. VIN tool confirms parts not available.
2021 Ford Ecosport complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →
While waiting at a stop light when the automatic start kicked back in it was so hard I felt that someone had rear ended my car and then the car stalled. I had to put the car in park and restart the engine. My biggest fear is being rear ended. My engine whines and the rpm will hit 4 or 5 before the car will shift into the next gear. It does the ssame thing when trying to accelerate - it's as if it's not getting enough fuel. However, my biggest fear is that I've had a recall on my vehicle since January, 2024 - Manufacturer Recall Number 23S64; NHTSA Recall Number 23V905 and there not anticipaing a fix until the first quarter of 2025. The Safety Risk: A LOSS OF ENGINE OIL PRESSURE CAN RESULT IN ENGINE DAMAGE ANDOR SEIZURE, WHICH CAN RESULT IN A LOSS OF MOTIVE POWER AND A LOSS OF THE MECHANICAL VACUUM PUMP REQUIRED TO PROVIDE POWER BRAKING ASSIST, INCREASING THE RISK OF A CRASH. Knowing that this is a safety risk, nothing can be provided for the consumer soone than this. This is scarry, why not buy the vehicle back. If I get in an accident then what?
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was restarted, but the failure persisted. Additionally, the purge valve had previously been replaced; however, the vehicle failed to restart immediately after refueling. The contact stated that before purchasing the vehicle, the vehicle was a dealer buyback. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000. VIN tool confirms parts not available.
Engine failure at 9,667 miles. Coolant leaked into engine per ford. Ford stated known issue with escapes, hasn’t been recalled for escosports…will cost $10k to repair.
Was driving vehicle and lost power. Had vehicle towed to Ford dealership. Received email stating vehicle experienced engine failure. Also received a recall attachment and told the engine and turbo buster needed replaced. Was told it would be covered under warranty. Next day received call from dealership stating there were not going to cover engine under recall and I would need to pay almost $9,000 for a new engine. The vehicle is a 2021 ford ecosport with under 10,000 miles. When I contacted ford corp, they told me varied stories. First rep. Acknowledge the recall and then said it was up to the dealership to honor it. Second time I called ford corp. the rep said that there was no fix and only a work around and that my paying for the engine replacement was a work around the dealerships had come up with. When I reached back out to the dealership, they told me they had spoken with ford and was instructed to complete more diagnostics, which would cost me out of pocket for the diagnostics approximately $1400.00. I contacted another dealership and was told it would be two month before they could even look at it, due to the number of vehicles currently at their dealership waiting for engine replacements. I contacted ford corp again and was told there was a buy back option. I have just been waiting, when I spoke with the rep in the buyback department (9/25/24) she said it would be another 5 days and she would call me again. I asked about rental vehicles, she said that was up to the d
The contact owns a 2021 Ford EcoSport. The contact stated there was an abnormal squeaking noise coming from the vehicle. The contact stated that the engine was overheating, and the vehicle lost motive power. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 55,000.
ENGINE OIL PUMP DRIVE BELT TENSIONER ARM FRACTURED My vehicle has been in the service department since June 30st, following a breakdown during a trip from Odessa, Texas to California. The vehicle malfunctioned in California, approximately a 24-hour drive from our home. Upon investigation, I learned that the part responsible for the breakdown was already subject to a recall. Despite waiting for several days at a hotel near the dealership, I was not provided with a long-term rental. Instead, I was given a Lyft to the nearest airport to continue my trip. I also had to cover the costs of a rental car to return to Texas. Additionally, the faulty part has no estimated delivery date, leaving the vehicle unrepaired for an indefinite period. I foresee potential issues when it comes time to retrieve the vehicle, given the distance involved. Given the extended downtime and the out-of-pocket costs incurred, what are my options for resolving this situation, including rental reimbursement, vehicle pickup, or any other possible recourse?
I started having issues with my 2021 Ford Ecosport the last week of December 2023. My engine completely stalled out [XXX]. I discovered that there was a recall (23s64) on my vehicle and immediately took my car into Elk Grove Ford for recall repairs 1/2/24. I was told that I was too early for the recall and would have to wait between April and August of 2024 for repairs. Ford would not cover the cost of my first few months in a rental due to the "recall being too early" even though my car has been undrivable due to the recall. Now here we are in September, and I am now being told I have to wait for repairs "the first quarter of 2025" meaning Elk Grove Ford would have had my car for over 1 year. This is ridiculous. I have a car note and insurance that I am still responsible for even though I do not have possession of my car, and it is undrivable. I am being told that Ford cannot do anything besides wait for parts which is insane. I was told by service provider Mike at Elk Grove Ford that they have over 20 cars just at their location for the same recall and they are just holding everyone's vehicles until next year! I am a [XXX], and this has been so stressful to all of us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ford EcoSport. The contact stated that upon starting the vehicle, the vehicle failed to move. The contact stated that there was no oil in the engine. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed that the oil pan was busted and replaced the engine. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer was contacted and offered an Extended Warranty, and the contact requested a buy back, but no additional assistance was provided. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, there was a loud clanking sound coming from the engine. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 45,642. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle was taken to the independent mechanic for a routine oil change, and the mechanic stated that the oil belt was not pumping the oil correctly. Additionally, the contact observed a knocking sound coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,250.
See attached document for complaint.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the oil pump tensioner assembly and oil pump drive belt had failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately, 33,693. The VIN was not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, the contact observed that the "Hill Start Assist Failure" message was displayed. The vehicle was restarted after several attempts. Additionally, the contact stated that after turning off the vehicle, the vehicle failed to restart. The vehicle was towed to a dealer where the diagnosis had not yet been performed. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated, and an alarm sounded. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure recurred within 15 minutes and the engine made an abnormal knocking sound. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that both the oil pump and the engine had failed and needed to be replaced. The mechanic recommended to have the vehicle repaired under the recall. The local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
See attached document for complaint
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on three occasions while making a left or right turn, the vehicle lost motive power. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.
The contact owns a 2021 Ford EcoSport. The contact stated while driving 50 MPH, the vehicle shut off unintendedly but was able to be restarted. While at a stop light, the vehicle stalled. There was an unknown warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact took the vehicle to an independent mechanic for an oil change, after the oil change was performed, the vehicle began to stall upon depression of the accelerator pedal. There was no warning light illuminated. The contact also stated that upon depression of the brake pedal, the RMP's became elevated with the contact's foot firmly placed on the brake pedal. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while his wife was driving approximately 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer however, the vehicle was not diagnosed due to parts not being available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.
The contact owns a 2021 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle jerked, and several messages were displayed on the instrument panel. The contact stated that the vehicle stalled after attempting to jumpstart the vehicle. The vehicle was towed to a dealer and was diagnosed with battery and alternator failure; however, the failure persisted. The vehicle was towed to another dealer and the contact was awaiting the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was notified that the VIN was included in NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The failure mileage was 54,000.
I received a letter in the mail a year ago 2024-01-08 concerning a recall on my 2021 ford ecosport. The recall involves the oil pump drive belt or drive belt tensioner which may fail, resulting in a loss of engine oil pressure and as a result it may lead to a loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash. I am concerned for the safety of myself as well as others . The parts won’t be available till the first quarter of 2025 my car has already started leaking oil and I am terrified . This is unacceptable I have to wait almost a whole year before parts can become available. Something needs to be done this is a huge safety concern.
The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated and jerked, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.
July 12 my car overheated and shut down in the middle of the highway with no prior indication that there was a problem with my engine. I took it to the dealer the service dept told me it was due to the recall. Then proceeded to tell me that it’s from the cracked cylinder. Upon researching I found out that faulty part can cause over heating and cause cracks. They are currently saying that they aren’t responsible when the service tech told me it was a manufactured defect.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact stated while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was restarted after several attempts. The contact stated that the failure had been recurring increasingly. The contact stated that the vehicle made an abnormal humming sound prior to stalling. The vehicle was taken to the dealer to be diagnosed. The dealer determined that an unknown part needed to be replaced; however, the part was on backorder. The contact stated that the part had been unavailable for two years. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
First Responder bought a used 2021 Ford Ecosport. 2 months later car 'died' on the interstate. Towed to dealership. Cams bad, needs $7100.00 engine.
Driving on hwy car states oil pressure low. Car decelerated from 70m to 40m instantly. Made a clanking noise pulled over to check and would not restart.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while her husband was driving approximately 15 MPH, the vehicle started sputtering and lost motive power. The low oil pressure warning light illuminated. The contact's husband was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where the failure persisted. The dealer determined that the failure was related to the recall. There was no further information provided. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact stated while driving at approximately 35 MPH, the oil pressure warning light illuminated, and the vehicle suddenly stalled. The vehicle was able to be restarted. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact related the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact stated while driving 35 MPH, the low oil pressure warning light illuminated. The contact pulled to the side of the road. The contact was able to drive to the dealer, where the brakes failed, and the vehicle stalled. The dealer diagnosed that the engine had seized due to the oil pump drive belt tensioner failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that he could be reimbursed for vehicle rental expenses. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Ford dealership quote to replace engine $7100.00.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The engine had a misfire and the RPM's became elevated. Additionally, the vehicle stalled, and the engine overheated. The contact stated that several unknown warning lights illuminated, and the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed crankshaft. The contact was informed that the crankshaft needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,993. The VIN was unavailable.
Ford is stating a parts will not be available until early 2025. I almost lost my light driving last night on the highway. The car started slowing down, and making a noise and then started shaking out the blue on the highway and the engine was making a lot of noise. Thank goodness I was able to maneuver my car and not strike a concrete barrier or another vehicle, but I had to pay $200.00 to tow my car home and missed my shift for work. The Low Engine Oil Pressure alert came up on my dashboard, which is related to recall; Campaign: 23S64/23V905. This recall states the vehicle is safe to drive which is a lie. I am still financing this car and it is undriveable. Ford MUST supply a loaner vehicle until the parts come in and/or pay for all Uber/Lyft, grocery delivery fees etc as no one can wait a whole year for parts to come in for Ford not making a safe vehicle in the first place. I also have video of how loud my engine is.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The low fuel indicator light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that one day while driving at highway speeds, the low oil pressure and check engine messages appeared on the instrument panel and the vehicle stalled. The vehicle was towed to the residence where it remained. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford Ecosport. The contact stated that while driving at approximately 60 MPH, the vehicle lost motive power. The contact released the accelerator pedal and then depressed the pedal again, and the vehicle drove as intended. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 74,000. VIN tool confirms parts not available.
I bought the vehicle six months ago and Ford will not complete the recall: Campaign/NHTSA# 23S64/23V905 Issue Date 2024-01-04 Description On your vehicle, it may be possible for the engine oil pump drive belt tensioner arm to fracture, and separate from the tensioner backing plate, andor the oil pump drive belt material may degrade and lose teeth, resulting in a loss of engine oil pressure. Safety Risk A loss of engine oil pressure can result in engine damage andor seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. Remedy Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge parts and labor. Parts are anticipated to be available 2ND quarter of 2024.
Low engine oil pressure light would come on then turn off, vehicle began making a noise. Pulled over and had it towed. All within a few minutes.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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