Owners filed 6 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
1
0
0
0
Visibility › Defroster/Defogger/Hvac System
1
0
0
0
Suspension
1
0
0
0
Power Train › Driveline › Differential Unit
1
0
0
0
Engine and Engine Cooling › Engine
1
0
0
0
Electrical System
1
0
0
0
2 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine › Diesel07V553000
Filed Dec 5, 20071,176,000 vehiclesFord Motor Company
Defect. ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.
Risk. IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.
Remedy. DEALERS WILL INSPECT THE SENSOR AND REPLACE IT WITH AN IMPROVED CAMSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 29, 2007. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Structure03V094000
Filed Mar 7, 20033,674 vehiclesSouthern Comfort Conversions
Defect. CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Risk. THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy. DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
What owners reported
Newest filings
Visibility › Defroster/Defogger/Hvac System
Filed Nov 8, 200800
2002 FORD TAURUS HEATER BLOWER. DID NOT WORK TRIED TO FIX WITH DIFFERENT PARTS STILL DIDNT WORK. I CAN'T SEE WHERE I AM GOING WITH THE WINDOWS ALL STEAMED UP. *TR
Electrical System
Filed May 22, 20079,793 milesNY
TL*THE CONTACT OWNS A 2002 FORD E-SERIES. THE CONTACT STATED THAT THE BOLTS ON THE FUSE BOX FAILED AND CAUSED THE VEHICLE'S WIRES TO BECOME EXPOSED. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE ENGINE SIZE AND CORRECT VIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 9,793.
Power Train › Driveline › Differential Unit
Filed Feb 10, 2006AL
WHILE I DOUBT THIS WILL ATTRACT ENOUGH ATTENTION FOR FORD TO ADDRESS THE PROBLEM, I TOO, MADE THE MISTAKE OF PURCHASING A 2002 EXPLORER XLT. THE REAR DIFFERENTIAL MAKES A HORRID WHINING NOISE BETWEEN 50-65 MPH. FROM WHAT LITTLE RESEARCH I'VE DONE SINCE THE PROBLEM WAS DIAGNOSED I'M FINDING THAT I'M NOT THE ONLY UNFORTUNATE FORD OWNER WITH THE SAME DEFECT. MOST OF WHAT I'M FINDING STATES THAT EVEN WHEN THE PROBLEM IS "FIXED" THAT IT RE-OCCURS. WHY IS FORD NOT ISSUING A RECALL? *NM
Engine and Engine Cooling › Engine
Filed Mar 28, 200570,150 milesPA
DRIVING ON PRIMARY ROAD WAY WHEN I HEARD A LOUD POP. SOUNDED LIKE AN EXHAUST LEAK. PULL OFF TO SIDE OF ROAD, TURN OFF ENGINE TO CHECK TO SEE WHAT THE PROBLEM WAS.CHECKED EXHAUST OK. REMOVED ENGINE COWLING, FOUND SPARK PLUG EJECTED ITSELF. SPARK PLUG WAS MISSING," COP" COIL MOUNTING BROKE, BOOT BURNT. HAD VEHICLE TOWED TO FORD DEALER AFTER BEING TOLD IT WOULD BE COVERED UNDER WARRANTY. DEALER REFUSED TO REPAIR UNDER WARRANTY. TALK TO ANOTHER DEALERSHIP,AN WAS TOLD THIS A COMMON PROBLEM IN THE TRITON ENGINES. NO REPAIR HAS BEEN MADE. I STILL HAVE THE "COP" COIL. *JB
Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Feb 26, 2003300 milesNJ
DEFROSTER AND CLIMATE CONTROL SYSTEM MALFUNCTIONED REPEATEDLY. NO DEFROSTER, HEAT, OR AIR CONDITIONING BECAUSE BLOWER FAILED TO OPERATE. DEALER ROUTE 23 AUTOMALL WOULD NOT OR COULD NOT FIX.*JB
Suspension
Filed Jan 10, 2003OK
CONSUMER STATED WHEN THE BRAKES WERE APPLIED, THE VEHICLE WOULD STEER TO THE LEFT.*JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 5, 2007. Source: NHTSA Office of Defects Investigation.