2002 Fleetwood Terry

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure2
000
Structure › Body1
000
Equipment › Mechanical › Slide-in Camper1
000

2 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer07V120000
Filed Mar 19, 2007167,096 vehiclesFleetwood Enterprises, Inc.

Defect. CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

Equipment › Recreational Vehicle/Trailer03V452000
Filed Nov 4, 200360,877 vehiclesFleetwood Enterprises, Inc.

Defect. ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.

What owners reported

Newest filings
Structure
Filed Oct 20, 2008AZ

TL*THE CONTACT OWNS A 2002 FLEETWOOD TERRY TRAILER. THE CONTACT STATED THAT THERE IS A METAL FRAME UNDERNEATH THE VEHICLE WITH BRACKETS SUPPORTING THE WATER TANK. WHILE CLOSELY INSPECTING THE VEHICLE, SHE NOTICED THAT THE BRACKETS HAD INADEQUATE WELDING AND SUPPORT, WHICH CAUSED THE BOLTS TO DETACH. ALSO, THE PLASTIC MATERIAL THAT THE TANK IS MANUFACTURED FROM HAS A DEFORMED, SAGGY SHAPE. THE WATER TANK, WHICH IS APPROXIMATELY 30 GALLONS, COULD FALL AND CAUSED A CRASH OR SERIOUS INJURY. SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE CONTACT ALSO HAS PICTURES OF THE FAILED COMPONENT. THE MILEAGES WERE UNKNOWN.

Equipment › Mechanical › Slide-in Camper
Filed Oct 10, 2006NJ

DT*: THE CONTACT STATED WHILE SETTING UP THE TRAILER, THE FAMILY DOG WAS CRUSHED BY THE SLIDER. THE MANUFACTURER WAS NOT ALERTED. UPDATED 10/25/2006 - THE DOG WAS KILLED AS THE BEDROOM SLIDER WAS EXTENDED. *NM

Structure
Filed Dec 6, 2005FL

CONSUMER FLEETWOOD FRONT TIRE WAS RUBBING UP AGAINST THE WHEEL. *TS THE CONSUMER BELIEVED THERE WAS A DEFECT IN THE WAY THE RV WAS DESIGNED. *JB

Structure › Body
Filed Nov 30, 2005MD

DT: THE CONTACT STATED AFTER A HURRICANE THIS SUMMER THERE WAS WATER ON THE FLOOR OF THE TRAILER. THE WHEEL WELLS WERE NOT SEALED PROPERLY, ALLOWING WATER TO LEAK INTO THE TRAILER. AS A RESULT, THE FLOOR DETERIORATED. THE CONTACT SEALED THE FLOOR HIMSELF. HOWEVER, HE FELT IT WAS UNSAFE TO WALK ON IT. HE CONTACTED THE MANUFACTURER, BUT THEY MAINTAINED UNLESS THERE WAS A RECALL NO REPAIRS WOULD BE MADE. *AK

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20071200Routine
20062300Routine
20051300Routine
20049920Routine
20032310Routine
2002 — this page4200Routine
20019210Routine
20002200Routine
19992200Routine
19986200Routine
19976110Routine
19964010Routine
19951200Routine
19943300Routine
19921000Routine
19900100Routine

Compare every Terry year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 19, 2007. Source: NHTSA Office of Defects Investigation.