No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Engine and Engine Cooling › Exhaust System11V410000
Filed Aug 9, 2011665 vehiclesSprinter Engineering & Compliance Suppor
Defect. MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2002- 2003 SPRINTER 2500 AND 3500 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHAUST CHANNEL OF THE INTAKE MANIFOLD.
Risk. INTAKE MANIFOLD CORROSION MAY LEAD TO AN EXHAUST GAS LEAK, DAMAGE TO THE FUEL RETURN LINE WHICH COULD CAUSE A FUEL LEAK, AND HEAT DAMAGE TO THE INSULATION AT THE FIRE WALL. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSPECT AND REPLACE THE INTAKE MANIFOLD FREE OF CHARGE. CHRYSLER, LLC WILL NOTIFY OWNERS OF DODGE SPRINTERS AND MBUSA WILL NOTIFY OWNERS FREIGHTLINER SPRINTERS. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE RECALL CAMPAIGN 09V-418). THE SAFETY RECALL BEGAN ON OCTOBER 11, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403 OR SPRINTER AT 1-843-695-5031.
Engine and Engine Cooling › Exhaust System09V418000
Filed Oct 29, 200914,423 vehiclesSprinter Engineering & Compliance Suppor
Defect. SPRINTER IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2003 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHAUST CHANNEL OF THE INTAKE MANIFOLD.
Risk. INTAKE MANIFOLD CORROSION MAY LEAD TO AN EXHAUST GAS LEAK, DAMAGE TO THE FUEL RETURN LINE WHICH COULD CAUSE A FUEL LEAK, AND HEAT DAMAGE TO THE INSULATION AT THE FRONT WALL.
Remedy. DEALERS WILL INSPECT AND REPLACE THE INTAKE MANIFOLD FREE OF CHARGE. CHRYSLER, LLC IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. THE RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403 OR SPRINTER AT 843-695-5031.
Defect. SPRINTER IS RECALLING 10 MY 2001-2006 DODGE AND FREIGHTLINER 2500 AND 3500 VEHICLES. THE WELDING SEAM BETWEEN THE BRACKET AND STEERING COLUMN OF AFFECTED SPARE PARTS DOES NOT MEET DESIGN SPECIFICATIONS. THE RESULT OF AN OUT OF SPECIFICATION WELDING SEAM IS THAT THE STEERING COLUMN MAY DETACH FROM ITS INTERIOR VEHICLE MOUNTING BRACKET.
Risk. THE OPERATOR MAY LOSE STEERING ABILITY OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT AND REPLACE THE STEERING COLUMNS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT SPRINTER AT 843-695-5057.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 9, 2011. Source: NHTSA Office of Defects Investigation.