TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS ONLY RECEIVING ONE REPLACEMENT PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2009 Dodge Ram 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD TAKE TWO MONTHS FOR THEM TO RECEIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE DEALER INFORMED THE CONTACT THAT THEY WERE ONLY RECEIVING ONE RECALL KIT EVERY SEVEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 FOR ABOVE TRUCK IN 12/13. I TOOK TRUCK TO NAPLETON DODGE LAKE PARK,FL. TEL. # 561-622-0101 AND WAS TOLD THE PARTS HAD TO BE ORDERED. SINCE THEN I HAD NUMEROUS CONTACTS WITH THE DEALER'S PARTS DEPARTMENT. THE PARTS CLERKS TOLD ME CHRYSLER IS LIMITING THE NUMBER OF REPAIR PARTS NEEDED TO CLEAR THE RECALL. THEY FIRST SAID THE DEALER COULD ONLY ORDER 2 A WEEK. ON 2/19/14 THE PARTS CLERK SAID CHRYSLER HAS REDUCED THE NUMBER TO ONE EVERY SEVEN DAY, AND THAT I WAS 50TH ON THE LIST AND THEY COULDN'T EVEN ORDER MY PARTS FOR 350 DAYS. THEY WERE SORRY BUT THERE WAS NOTHING THEY COULD DO SINCE CHRYSLER WAS LIMITING THE ORDERING. THE DEALER HAS BEEN POLITE BUT THEY BLAME THE PROBLEM ON CHRYSLER NOT HAVING THE PARTS. I AM CONCERNED SINCE I DO NOT WANT TO DRIVE FOR A YEAR WITH UNSAFE SUSPENSION ESPECIALLY SINCE I FREQUENTLY TOW HEAVY LOADS. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER, WHO INFORMED THE CONTACT THAT THEY ONLY RECEIVE ONE REMEDY PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS INFORMED BY THE DEALER THAT THE PART HAD FAILED THEIR INSPECTION. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) LAST YEAR AND WAS RECENTLY INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN LATE DECEMBER 2013 AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT A FEW WEEKS LATER WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL TO THE LEFT AND BEGAN TO HEAR A GRINDING NOISE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIE ROD WAS FRACTURED AND HAD SHOT THROUGH THE FRONT PASSENGERS' SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 5/13/14*CN *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT IT HAD SURPASSED REASONABLE TIME FOR THE REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT STATED THAT THERE WAS A RESTRICTION ON THE REPAIR PART BECAUSE THEY COULD NOT SUPPLY ENOUGH REPAIR KITS TO THEIR CUSTOMERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 05/30/2014*JS
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALERS STATED THAT THEY WERE RECEIVING TWO PARTS PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
TL* THE OWNS A 2009 DODGE RAM 2500 4X4. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND WAS NOT AVAILABLE TO GIVE THE CONTACT A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . ..UPDATED 03-12-14 *BF
HAVE A SAFETY RECALL N49/NHTSA 13V-529 CALLED DEALER AND TOLD THAT CHRYSLER ONLY SENDING 1 PART PER WEEK. I AM #89 ON THE LIST. THAT'S A YEAR & A HALF OUT. VERY DANGEROUS. DO I HAVE TO PARK MY TRUCK FOR THAT LONG? *TR
RECALL N49. I GOT A NOTICE FROM DODGE THAT MY CALL IS ON RECALL FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK MAY FRACTURE. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING. I MADE AN APPOINTMENT TO GET IT FIX AND WAS TOLD I HAVE TO WAIT 36 WEEK BEFORE THE PART ARE HERE. THIS IS UNACCEPTABLE BECAUSE THE CAR COULD CRASH. MY DEALER IS AIRPARK DODGE IN SCOTTSDALE ARIZONA 480 556 7400. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE PART WAS BEING SENT PER WEEK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY WERE ONLY AUTHORIZED TO ORDER ONE TIE ROD PER WEEK AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST THAT COULD POSSIBLY EXCEED ONE YEAR BEFORE THEY WOULD BE ABLE TO SERVICE THE VEHICLE. THE CONTACT BELIEVED THAT THE RECALL REPAIR FAR SURPASSED WHAT WOULD BE CONSIDERED A REASONABLE TIME FOR REPAIR.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED RECALL NOTICE N49/NHTSA 13V-529 REGARDING THE LEFT TIE ROD BALL. CALLED MY DEALER (RED BLUFF DODGE) IN LATE DECEMBER AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS. CALLED AGAIN ON 1/14/14 AND WAS TOLD THAT THEY DO NOT HAVE THE PARTS AND THAT DODGE WOULD ONLY SEND THEM ONE REPLACEMENT PART PER WEEK. I AM NOW ON A SIX (6) MONTH WAITING LIST TO GET THIS PROBLEM FIXED. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 ( STEERING). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION NOVEMBER 2013. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 103,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER: 13V529000, STEERING; HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD WAS HEARD FROM THE FRONT DRIVER'S SIDE TIRE. THE STEERING WHEEL ALSO BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FLY WHEEL AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,908.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE DRIVER'S SIDE WHEEL BEGAN TO SHAKE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS THE STEERING DAMPENER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 35,000.
A FEW WEEKS AGO MY CHECK ENGINE LIGHT CAME ON. ADVANCE AUTO PARTS SAID AN ERROR CODE FOR THE TURBO CHARGER WAS PRESENT. I HAVE 43900 MILES ON THE ENGINE. DEALER TOLD ME IT WAS NOT CRITICAL AND I MADE AN APPT. BEFORE BRINGING IT BACK, A NEW CODE STATED DPF FILTER FULL 100%. BROUGHT IT TO THE DEALER AND WAS TOLD THE DPF NEEDED REGENERATION AND WOULD COST $150+. NEW TRUCKS GIVE WARNINGS OF 25%/50%/100% AND "CHANGE DRIVING HABITS". APPARENTLY DIESELS SHOULDN'T BE DRIVEN IN TOWN W/OVERDRIVE. INSTEAD WE NEED TO PULL HEAVY LOADS. THE ONLY OPTION: DRIVE ON THE HIGHWAY IN 4TH GEAR TO BRING RPMS TO AT LEAST 2500 RPM EVERY SO OFTEN! PLUS, THE TURBO CHARGER APPARENTLY WAS CLOGGED BECAUSE I DON'T USE THE DIESEL AUTOMATIC DECELERATION BRAKE WHEN NOT PULLING A TRAILER. THE DEALER HAD TO ORDER SOME TYPE OF ADDITIVE TO CLEAN THE TURBO CHARGER AND THEY DID 3 CLEANINGS WITH 3 CANS OF CLEANER ON A MACHINE TO LET THE ENGINE RUN. THE MANAGER DIDN'T CHARGE ME TO DO THE CLEANING SINCE THEY WERE INTER-RELATED AND HAPPENED TOGETHER. OTHERWISE, THERE WOULD HAVE BEEN ANOTHER DIAGNOSTIC CHARGE AND CLEANING CHARGE THAT TOOK TWO HOURS TO DO. I ASKED IF DODGE WAS PLANNING AN UPGRADE TO THE ONBOARD COMPUTER TO PROVIDE THOSE PRE-WARNINGS FOR THE DPF FILTER. THE SVC MGR SAID NO. WHY NOT? FROM ALL I READ, IF THE DPF FILTERS GETS TO 100% IT CAN DAMAGE THE SYSTEM. TO REPLACE THE DPF, IT AND THE CATALYTIC CONVERTER WOULD NEED TO BE REPLACED AT A COST IN THE $5-6000! SO, THE ONLY OPTION IS TO PERIODICALLY HAVE THEM
THE WHOLE TRUCK BEGAN SHAKING SO VIOLENTLY, I THOUGHT I MAY LOOSE CONTROL, OR THE TRUCK WOULD NOT STAY UPRIGHT. THE SHAKING CONTINUED UNTIL I STOPPED ON THE SHOULDER. A CAREFUL INSPECTION REVEALED NO EVIDENCE OF LOOSE PARTS. I DROVE ANOTHER 30 MINUTES (5 ON FREEWAY, 25 ON SURFACE ROADS) WITHOUT ANOTHER INCIDENT. BAFFLING. I HAVE DRIVEN THIS DIESEL TRUCK IN MANY CONDITIONS AND ON MANY SURFACES WITH THIS TRUCK. VIBRATIONS HAVE BEEN STRONG SOMETIMES IN THE PAST, SET OFF BY "WASH-BOARDS" IN THE PAVEMENT...SEEM TO BE WORSE IN THE "TRACTOR TRAILER/SLOW" LANES. BUT THIS EVENT WAS 2-3 X THE INTENSITY. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AS THE INSTRUMENT PANEL LIGHTS FAILED. THE VEHICLE THEN ABNORMALLY AND INDEPENDENTLY ACCELERATED. IN ADDITION, SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE VEHICLE THEN CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY AND THE FIRE WAS CONTAINED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED BUT TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR
WAS AT HOME, BACKING OUT OF DRIVE WAY,, THE DRIVER SIDE TIE ROD FELL OFF! COULD NOT GET A TOW TRUCK INSIDE MY DRIVE TO TAKE TO THE DEALERSHIP TO GET FIXED. SO I GOT A BUDDY TO HELP ME REMOVE THE OLD TIE ROD END AND REPLACE IT WITH A MOOG TIE ROD END. HAD IT REALIGNED. MY COMPLAINT IS DODGE WON'T REIMBURSE ME FOR THE PARTS AND LABOR. DODGE SUPPOSEDLY CHECKED THIS OUT 3-27-12 AT BILL HODGES DODGE IN VINITA, OK. THEY DID A MEASUREMENT AND DECIDED IT WAS OK. WELL NOT SO!, IT BROKE IN MY DRIVE WAY BACKING STRAIGHT BACK. WHAT IF I HAD BEEN DRIVING DOWN THE TURNPIKE 75 MPH? IF IT NEEDS CHECKED ON A RECALL IT NEEDS TO BE REPLACED!!!! *TR
RETAINING NUT ON TPMS SENSOR SPLIT CAUSING TIRE TO LOSE ALL AIR. 1 WEEK LATER ANOTHER TIRE HAD COMPLETE DEFLATION AND TPMS SENSOR HAD FALLEN IN TO WHEEL. INSPECTED ALL SENSORS AND FOUND ALL TPMS RETAINING NUTS HAD SPLIT. THIS CAN CAUSE CATASTROPHIC AIR LOSS AND IS EXTREMELY DANGEROUS. I HAVE ALREADY REPLACED TWO ENTIRE SENSORS AND WILL ATTEMPT TO HAVE RETAINING NUTS ON OTHER TWO SENSORS REPLACED. DEALER WILL NOT PERFORM WORK UNDER WARRANTY. THIS IS AN EXTREMELY DANGEROUS MANUFACTURING DEFECT!! *TR
BACKING UP HORSE TRAILER AND TIE ROD END BROKE COMPLETELY OFF DRIVER SIDE. VEHICLE WAS INSPECTED ON 3/12/12 PER RECALL BUT NOTHING WAS DONE. ITS A SHAME DEALERS ARE SENDING YOU OFF WITH STEERING COMPONENTS THAT ARE NOT SAFE. *TR
FRONT LEFT CALIPER FELL OFF - LOCKED UP WHEEL - DROVE INTO DITCH. THERE WAS ABSOLUTELY NO WORK COMPLETED ON THE TRUCK BRAKES, TIRES, ETC. PRIOR TO THIS OCCURRING. THE CALIPER BOLTS FELL OUT, FOUND ONE ON ROAD, CALIPER LOCKED UP AGAINST CALIPER LOCKING FRONT TIRE AND PULLING TRUCK INTO DITCH. NO INJURY OR DAMAGE TO TRUCK OTHER THAN FLAT SPOT ON TIRE. REPLACED TIRE WITH SPARE. DEALER REPAIRED AND SAID NEVER HAD THAT PROBLEM BEFORE. STILL NOT SECURE WITH TRUCK OR IF ANY OTHERS ARE LIKE THIS? IF GOING AT A FASTER SPEED COULD BE DEADLY! *TR
VALVE STEM RETAINING NUTS ARE ALL CRACKED. I CAUGHT THEM BEFORE THEY SEPARATED, BUT HAVE READ ABOUT OTHERS THAT HAVE SEPARATED, ALLOWING TPMS MODULE TO FALL INTO TIRE, WHICH INSTANTLY DEFLATES AND COULD CAUSE A LOSS OF CONTROL. DEALER SAYS NOT COVERED UNDER WARRANTY DESPITE BEING CLEARLY A MANUFACTURING DEFECT. *TR
DPF FILTER CLOGGED UP FOR THIRD TIME HAVE HAD TO GET DEALER, TO REPAIR. REQUESTING CLASS ACTION SUITE MATERIAL FOR THIS PROBLEM. HAVE LEARNED THIS WILL CONTINUE TO BE A RECURRING PROBLEM. *TR
TPMS RETAINING NUT FELL OFF & THIS CAUSED FLAT TIRE AT SPEED. THIS IS THE 4TH TPMS RETAINING NUT THAT HAS FAILED ON THIS VEHICLE. THE OTHER 3 WERE FOUND CRACKED BEFORE THEY FAILED & REPLACED AT THAT TIME (OVER THE LAST 2 YEARS).
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING AT ANY SPEED AND WHILE HAULING A TRAILER. THE CONTACT LOST CONTROL OF THE STEERING WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 71,000.
WHEN CHECKING AIR PRESSURE ON MY TIRES, I FOUND CRACKS IN THE MOTO METAL 909 RIMS ON DRIVER AND PASSENGER FRONT. I AM HAVING THEM REPLACED WITH ANOTHER BRAND, BUT AFTER RESEARCHING ON THE INTERNET, THIS IS NOT THE FIRST TIME. I DO NOT OFFROAD MY TRUCK, BUT DO TOW A 5TH WHEEL. *TR
WAS DRIVING ON INTERSTATE 64 DOING 70 MPH HIT SMALL BUMP IN ROAD AFTER A BRIDGE TRUCK STARTED SHAKING REALLY BAD HAD TO SLOW DOWN AN PULL OFF ON SIDE OF ROAD TO MAKE IT QUIT SHAKING JUST ABOUT GOT RUN OVER BIG RIG WAS RIGHT BEHIND ME SEEMS LIKE THIS HAPPENS TO ALOT OF DODGE TRUCKS WOULD LIKE TO SEE RECALL BEFORE SOMEONE GETS KILLED MAYBE I SHOULD JUST GET RID OF THE TRUCK NOT REAL HAPPY CONSUMER. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. AFTER THE REPAIRS, THE CONTACT WAS REVERSING FROM A PARKING SPACE WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL POP. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FACING IN THE OPPOSITE DIRECTION OF THE PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIE ROD ASSEMBLY HAD FAILED. THE VEHICLE WAS SERVICED FOR THE SECOND TIME PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE VEHICLE INITIALLY BEING REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS 38,791 AND THE CURRENT MILEAGE WAS 39,100.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIE ROD DID NOT NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN AUTO BODY SHOP FOR A PAINT JOB, WHO NOTIFIED HIM THAT THE TIE ROD BROKE AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO REIMBURSE THE CONTACT FOR THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 61,000.
HI, I TOOK MY TRUCK TO SEARS TO HAVE THE TIRES ROTATED AND THE STEERING CHECKED BECAUSE I HAD STARTED TO FEEL CROW HOPPING WHEN MAKING SLOW TURNS. WHEN THEY REMOVED THE FRONT TIRES THEY CHECKED TO FIND WHAT WAS CREATING THE CROW HOPPING AS I HAD REQUESTED. THEY FOUND THAT THE CV JOINT ON THE DRIVERS SIDE WAS NOT WORKING AS IT SHOULD, AND UPON REMOVING IT THEY ALSO FOUND THAT THE BALL JOINTS WERE BAD. AT THIS POINT I HAD SEARS DO THE WORK BECAUSE OF SAFETY CONCERNS. THEY REPAIRED THE PROBLEM AND SO FAR THE CROW HOPPING SEEMS TO HAVE GONE AWAY.I NOW UNDERSTAND THAT THERE HAS BEEN A NHTSA CAMPAIGN ID#11V350000 . I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW ,BUT HAVE NEVER GOTTEN A RECALL NOTICE ON THIS PROBLEM. I HAVE CONTACTED DODGE AND TALKED TO CUSTOMER SERVICE ABOUT RE-IMBURSMENT AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE PARTS REPLACED WHERE NOT MOPAR AND POSSIBLY BECAUSE THE WORK WAS NOT DONE AT DODGE. I THINK THIS IS NOT RIGHT BECAUSE I DID NOT GET A NOTICE AND I WAS NOT TAKING THE TRUCK UNTIL IT WAS SAFE TO DO SO. *TR
2009 DODGE RAM. CONSUMER WRITES IN REGARDS TO RECALL L16. CONCERNING FRACTURE ON THE LEFT TIE ROD END *TGW THE CONSUMER STATED THE SERVICE DEPT INFORMED HIM, IN ORDER TO CHECK FOR A FRACTURE, IT WOULD NEED TO BE DONE WITH AN ULTRASONIC DETECTOR AND A TRANSDUCER OR SOME TYPE OF DYE. THE CONSUMER STATED IN HIS OPINION, THE RECALL HAS NOT BEEN RESOLVED. *JB
DRIVERS SIDE (SHORT) TIE ROD END FRACTURED WHILE PLOWING 1" SNOW IN PARKING LOT. GOING STRAIGHT FORWARD, HEARD A CLUNK, THEN LOST CONTROL OF VEHICLE AND STOPPED WITH PLOW IN SNOW PILE. IN HINDSIGHT, THIS IS A VERY SCARY FAILURE AND IT IS DIFFICULT TO IMAGINE A BETTER OUTCOME. DEALER FIXED AS A WARRANTY CLAIM AND CLAIMS THAT THE TRUCK IS NOT PART OF YOUR INVESTIGATION/RECALL FOR A VERY SIMILAR FAILURE, MAKING ME WONDER IF THERE IS A BROADER PROBLEM HERE. I TRIED TO GET THE BROKEN PART, BUT THE DEALER WOULD NOT PROVIDE IT. NO INJURIES OR DAMAGE, BUT EXTREMELY INCONVENIENT REPAIR THAT COST ME TIME, MONEY AND EFFORT TO HAND SHOVEL. PLUS MY WIFE'S TIME OFF WORK. BEST WISHES, HOPE THIS HELPS MAKE A SAFER VEHICLE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BECAME UNCONTROLLABLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE TECHNICIAN STATED THAT THE FRONT DRIVERS SIDE OUTER TIE ROD END WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE STOPPED, EXHAUST FUMES BEGAN TO EMIT THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. VARIOUS REPAIRS WERE PERFORMED ON THE EXHAUST SYSTEM AND EGR GASKET, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND ENGINE WAS TURNED OFF, HE HEARD A LOUD NOISE COMING FROM THE FRONT END ON THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIE ROD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TIE ROD WAS REPLACED. IN ADDITION, A FRONT END ALIGNMENT WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY ADVISED THAT THERE WERE NO RECALLS RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 59,613.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THE VEHICLE WOULD SHAKE WHENEVER DRIVING OVER A BUMP AT APPROXIMATELY 60 MPH OR MORE. THE VEHICLE WOULD BECOME VERY DIFFICULT TO CONTROL DURING THE FAILURES, SO THE CONTACT WOULD HAVE TO DECELERATE TO APPROXIMATELY 30 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN, AS WELL AS THE UPPER AND LOWER BALL JOINTS WERE REPLACED. THE DEALER STATED THAT THEY WERE NOT SURE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 45,000.
THE COMPLAINT HAS TO DO WITH THE COMPLETE FAILURE OF THE DRIVER SIDE TIE ROD ASSEMBLY. THE STUD COMPLETELY SHEARED FROM THE END OF THE TIE ROD ASSEMBLY. THE DRIVER SIDE TIE-ROD FAILURE OCCURRED ON THE MORNING OF APRIL 26,2011. THIS FAILURE HAPPENED WITH ALMOST NO WARNING. THE STEERING BECAME LOOSE FOR A SECOND OR TWO AND THEN THE FRONT OF THE TRUCK SHOOK VIOLENTLY FOR JUST AN INSTANT AND THEN THE TIE-ROD FAILURE OCCURRED WITH TOTAL LOSS OF STEERING RESULTING IN BOTH FRONT WHEELS POINTING INWARD TO THEIR FULL EXTENT. AT THIS POINT I WAS TRAVELING BETWEEN 20-25 MPH. THE TRUCK THEN SKIDDED ACROSS TWO LANES OF TRAFFIC AND STOPPED AT THE CURB. I WOULD ALSO LIKE TO POINT OUT THAT NOTHING WAS STRUCK BY MY VEHICLE TO CAUSE THIS FAILURE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500 QUADCAB 4X4 SWB. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS ASSOCIATED WITH THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V005000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE REMEDY WAS APPLIED BUT DID NOT CORRECT THE FAILURE AS THE FAILURE RECURRED WITHIN SIX MONTHS. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO OFFERED TO FILE A COMPLAINT AND STATED THEY WOULD BE CALLING HIM BACK WITH ADDITIONAL INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 15,000 AND THE CURRENT MILEAGE WAS 25,490.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →