Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER WERE NOT ABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL N49 / NHTSA 13V-529 I HAVE BEEN WAITING TO GET THE RECALL WORK DONE ON MY 2009 DODGE RAM 2500 SINCE DECEMBER 1 2013. MY LOCAL DODGE DEALER, (DON K DODGE CHRYSLER AND JEEP IN WHITEFISH MONTANA) SAID THEY PUT ME ON A LIST OF CUSTOMERS FOR THE SAME RECALL. I HAVE STOPPED IN ONCE A MONTH (6 TIMES) SINCE I WAS PUT ON THE LIST. DURING MY LAST VISIT, I WAS TOLD BY THE SERVICE MANAGER THAT THERE WERE 137 PEOPLE IN LINE AHEAD OF ME. THE SERVICE MANAGER ALSO INFORMED ME THAT DODGE IS ONLY ALLOWING THEM PARTS TO DO ONE RECALL REPAIR EVERY TWO WEEKS. FROM MY CALCULATIONS, THAT PUTS MY WIFE, THREE KIDS AND I 5.25 YEARS OF AT RISK DRIVING BEFORE MY TRUCK WILL BE ABLE TO HAVE THE DEFECTIVE PARTS REPLACED. I WOULD LIKE MY TRUCK TO BE REPAIRED AS SOON AS POSSIBLE, AS I CANNOT AFFORD TO BUY ANOTHER ONE. 7 MONTHS OF WAITING TO FIND OUT IT WILL BE 5 MORE YEARS IS NOT REASONABLE AT ALL. I SINCERELY HOPE TO GET THIS ISSUE RESOLVED IN THE NEAR FUTURE. THANKS FOR YOUR TIME. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING), HOWEVER THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE MANUFACTURER WAS ONLY SENDING ONE REPAIR KIT AT A TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THEY WERE ONLY RECEIVING 2 REPAIR KITS A MONTH AND HAD A WAITING LIST OF OVER 200. THE MANUFACTURER NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 10/02/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 8/1/14. UPDATED 3/9/15 *JS
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER NUMEROUS TIMES AND THEY HAVE NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED. UPDATED 10/29/14*LJ UPDATED 4/22/15 *JS
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V520000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE NOT BEING SUPPLIED BY THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL I CAN NOT GET DODGE LAND TO REPAIR. I HAVE CALLED 5 TIMES. WHAT CAN I DO TO GET MY TRUCK REPAIRED? *TR
I RECEIVED RECALL NOTICE # N49/NHTSA 13V-529. I CONTACTED MY DEALER IN JAN AS INSTRUCTED, AGAIN IN MARCH AND AGAIN IN JUNE OF 2014. I AM STILL WAITING ON MY RECALL WORK TO BE PERFORMED. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING 65 MPH DRIVING OVER A BUMP, THE VEHICLE STARTED SHAKING AND RATTLING. THE CONTACT APPLIED THE BRAKE AND MERGED TO THE SIDE OF THE ROAD. THE PROBLEM RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2009 DODGE THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CHRYSLER SAFETY RECALL N49/NHTSA 13V-329. I RECEIVED THIS NOTICE ON JAN 6, 2014. THE STATED PROBLEM IS "THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." I CONTACTED MY DEALER ON JAN 7, 2014 TO SCHEDULE A SERVICE APPOINTMENT TO MAKE THIS REPAIR. I WAS PUT ON AS WAITING LIST DUE TO A LOW SUPPLY OF REPLACEMENT PARTS AVAILABLE FROM CHRYSLER. IT IS NOW MAY 28(5 MONTHS LATER), AND STILL DO NOT KNOW WHEN THIS REPAIR WILL BE MADE. MY QUESTION TO YOU IS, DO YOU HAVE DATA WHICH SOMEHOW ESTABLISHES A LIKELIHOOD OF THIS EVENT HAPPENING? *TR
RECEIVED A RECALL NOTICE FOR LEFT TIE ROD BALL STUD IN JANUARY. I CONTACTED THE DEALERSHIP AND THEY SAID IT WILL BE A COUPLE OF WEEKS FOR THE PART TO COME. IT IS NOW THE END OF MAY AND MY VEHICLE HAS NOT BEEN FIXED. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED AVAILABILITY DATE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE.
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THERE WAS AN EXTENDED WAIT, AS THEY ONLY RECEIVED 1 PART A WEEK. RECALL # 13V529000. *JB
TL*THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2009 DODGE RAM 2500 . THE CONTACT STATED NHTSA CAMPAIGN RECALL NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CURRENT MILEAGE WAS 69,810.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000(STEERING) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME BECAUSE THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
CAR WAS BROUGHT IN 5 TIMES TO HAVE VARIOUS FRONT END RECALLS PERFORMED , TWO DIFFERENT DEALERS BEDARD BROTHERS IN CHESHIRE MASS. AND BETERRA FOR STEERING RECALL (NOW N49/NHTSA 13V-529) PREVIOUSLY SAME RECALL HAD TWO OR THREE DIFFERENT NUMBERS. THEY HAVE NEVER HAD THE PARTS AND COULD NEVER PERFORM THE RECALL. BECAUSE THEY SAY THAT THE STEERING MAY FAIL AT ANY MOMENT I HAVE USED THE VEHICLE ONLY WHEN I ABSOLUTELY HAVE NO OTHER TRANSPORTATION. HENCE AS OF TODAY THE CAR HAS 17,200 MILES ONLY. THE OTHER PROBLEM IS LOSS OF COOLANT , THE EGR COOLER HAS BEEN LEAKING , I HAVE HAD IT AT DEALERS THREE TIMES AND THEY HAVE NO CLUE HOW TO REPAIR . THIS IS A COMMON COMPLAINT. BECAUSE THIS INTERNAL LEAK GOES INTO THE TURBOCHARGER. THE TURBOCHARGER FAILED AND ON 7/08/13 HAD TO BE REPLACED AT 16,150 MILES . THAT WAS THE SYMPTOM OF THE EGR COOLER LEAK, BUT THE CAUSE (LEAKING EGR COOLER WAS NOT ADDRESSED THEN OR ON TWO FOLLOWING TRIPS TO THE DEALERS. ON TO BEDARD AND ONE TO BERTERRA. THE CHRYSLER CASE NUMBER MAY BE 24954056 AFTER DEALERS WORKED ON CAR TWO TROUBLE CODES APPEARED P052 AND P0700 I DON'T WANT TO CONTINUE DRIVING A CAR THAT THE STEERING WILL FAIL AT ANY MOMENT OR THE ENGINE MAY BLOW BECAUSE OF COOLANT LOSS. *TR
CHRYSLER GROUP LLC SENT US A RECALL ON THIS TRUCK. RECALL NUMBER N49, A LEFT TIE ROD THAT MAY FAIL CAUSING LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I CONTACTED THE LOCAL CHRYSLER CO WHERE WE PURCHASED THE TRUCK ON JANUARY 9 AND WE HAVE NOT BEEN CALLED BACK TO REPLACE THE PART. WE ARE FEARFUL OF DRIVING THIS TRUCK BECAUSE OF THE WARNING. WE HAUL HORSES AND DO NOT WANT TO HAVE TO WORRY ABOUT A CRASH AND HAVE TO DEAL WITH LOSS OF LIFE, LIMB, TRUCK, TRAILER, AND HORSES. WE THINK THAT CHRYSLER SHOULD REPLACE YOUR TRUCK WITH ONE THAT DOES NOT HAVE A RECALLED PART AS THEY HAVE BEEN VERY SLOW IN REPLACING THE PART. IT IS TIME. NOTE MILEAGE IS LOW FOR A 2009 TRUCK BECAUSE OF THAT CONCERN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE PROBLEMS. *SMD THE CONSUMER STATED SHE AND HER HUSBAND HAVE BEEN WAITING SINCE JAN 2014, FOR THE PART TO COME IN. *JB UPDATED 05/07/14. *JB
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER NOVEMBER 2013. THE DEALER ADVISED THE CONTACT THAT THE REPLACEMENT PART HAD ALSO BEEN RECALLED AND THEY DID NOT KNOW WHEN THE NEWLY DESIGNED PART WOULD BECOME AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL NOTICE FROM DODGE/CHRYSLER IN DECEMBER NOTIFYING ME THAT PARTS TO REPAIR MY TRUCK WOULD BE AVAILABLE STARTING JANUARY 6, 2014. I CALLED PRIOR TO JANUARY 1ST AND WAS TOLD TO CALL BACK AFTER JANUARY 6TH. I CALLED BACK ON FEBRUARY 10TH AND WAS PLACED ON A WAITING LIST WITH AN ESTIMATED WAIT OF 4 TO 6 WEEKS. I HAVE HEARD NOTHING AS OF TODAY. SO I FOLLOWED UP WITH THE DEALERSHIP AGAIN TODAY AND WAS TOLD THAT THEY HAVE NOT RECEIVED PARTS FROM CHRYSLER YET AND I WASN'T ON THE ADVISORS LIST. I'VE BEEN ADDED AGAIN, BUT WAS TOLD THAT THERE ARE OVER 3,000 TRUCKS IN MY AREA WAITING TO BE SERVICED WITH NO ESTIMATE AS TO WHEN THE PARTS WILL BE AVAILABLE. I WAS ALSO TOLD PREVIOUSLY THAT CHRYSLER SENT PARTS TO THE DEALERSHIP ON A PRIOR RECALL AT THE RATE OF ONE REPAIR PER WEEK. IF THIS IS REPEATED THIS TIME IT WILL TAKE UP TO 3,000 WEEKS TO BE SERVICED. I'VE ALREADY WAITED OVER 3 MONTHS WHICH SEEMS UNREASONABLE AND HAVE NO ASSURANCE OF BEING TAKEN CARE OF IN THE FORESEEABLE FUTURE. HOW CAN WE EXPEDITE THIS REPAIR? *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THE REPAIRS COULD NOT BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD RECALL NOTICE ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS PLACED ON A WAITING LIST. *JB
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE MANUFACTURER STOPPED PRODUCING THE REPLACEMENT PARTS BECAUSE THEY WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY WERE NOT AWARE OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR COULD TAKE UP TO SIX MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING TWO PARTS PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/28/14*CN
CHRYSLER PUT OUT A RECALL "N49" FOR MY TRUCK I TOOK IT TO A DEALER AND THEY SAID THE PARTS ARE DEFECTIVE AND NEED REPLACED THEY HAD TO ORDER THE PARTS 3 WEEKS LATER AND NO PARTS THE DEALER NOW SAYS IT WILL PROBABLY BE ANOTHER 3 MONTHS BEFORE THEY CAN GET THE PARTS I CALLED CHRYSLER AND THE ONLY RESPONSE WAS THAT THEY DON'T HAVE THE ABILITY TO PRODUCE THE PARTS THEY CANNOT TELL ME WHAT WILL HAPPEN IF THE PARTS BREAK AND I CRASH MY TRUCK I NOW HAVE NO IDEA WHAT I SHOULD DO. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE, AS ADVISED BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD BE LIFE-THREATENING BECAUSE HE TRANSPORTED SMALL CHILDREN IN THE VEHICLE. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE REPAIR PART WAS ALSO RECALLED AND DID NOT KNOW WHEN THE REPLACEMENT PART WOULD BECOME AVAILABLE. THE MANUFACTURE HAD BEEN ALERTED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE A FAILURE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER HAD TO PLACE THE CONTACT ON A WAITING LIST THAT WOULD EXCEED TWO YEARS BECAUSE THE REPLACEMENT PART WAS CALLED BACK BY THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT THAT THE REPLACEMENT PART HAD TO BE REDESIGNED AND COULD POSSIBLY BECOME AVAILABLE TO THE DEALER WITHIN TWO YEARS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
I RECEIVED AN IMPORTANT SAFETY RECALL N49/NHTSA 13V-529 BACK IN DEC TIME FRAME, I IMMEDIATELY CONTACTED CROWN DODGE IN FAYETTEVILLE, NC. THEY TOLD ME THAT THEY ARE AWARE OF THE SITUATION AND ARE WAITING ON PARTS TO ARRIVE AND TO CALL BACK IN TWO WEEKS. I CALL BACK TWO WEEKS LATER (MID JAN) THEY EXPLAIN THAT THEY HAVE NOT RECEIVED ANY PARTS AND WAS TOLD TO BRING IN MY TRUCK SO THEY CAN ORDER PARTS ASSIGNED TO MY VIN NUMBER WHICH I DID. AFTER WAITING SEVERAL WEEKS I CALLED CROWN DODGE ON 4 MARCH 2014 AND SPOKE WITH FRANK IN THE SERVICE DEPT. HE EXPLAINS TO ME THAT THE PARTS WERE ORDERED LAST WEEK. I DON'T UNDERSTAND HOW IT HAS TAKEN CROWN DODGE OVER 2 MONTHS TO ORDER PARTS FOR THIS RECALL. [XXX] WAS UNABLE TO GIVE A GOOD EXPLANATION WHY IT HAS TAKEN SO LONG TO ORDER PARTS. I EXPLAINED TO HIM THAT MY TRUCK HAS A SEVERE DEATH WOBBLE PROBLEM AND IT IS VERY HAZARDOUS TO DRIVE AND I NEEDED THIS ISSUE FIXED AS SOON AS POSSIBLE. I DON'T EVEN LET MY WIFE DRIVE THE TRUCK BECAUSE I AM AFRAID FOR HER SAFETY BECAUSE OF THIS ISSUE. [XXX] COULD NOT TELL ME WHEN THE PARTS HE SUPPOSEDLY ORDERED WOULD COME IN. I AM TIRED OF WAITING AND HOPE YOU COULD SHED SOME LIGHT ON THIS PROBLEM I AM HAVING WITH CROWN DODGE OF FAYETTEVILLE. THANK YOU HELPING ME IN THIS MATTER.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT THAT IT WAS UNACCEPTABLE FOR HIM TO STILL BE WAITING WHEN THE VEHICLE WAS TAKEN TO THE DEALER JANUARY 6, 2014. THE MANUFACTURE WAS ALERTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED HE HAD NOT YET EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 04/22/14 MA
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE CONTACT WAS NUMBER 37 ON A WAITING LIST FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS STILL AWAITING PARTS FROM AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ THE CONSUMER STATED THE PARTS HADN'T BECOME AVAILABLE IN A TIMELY MANNER. THE VEHICLE STARTED TO SHOW FAILURE SYMPTOMS OF THE PROBLEMS IN ACCORDANCE WITH THE RECALL. UPDATED 04/11/2014*JS
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →