Page 2 of 5 · complaints 51–100 of 214

2009 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Jul 27, 2015CA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FRONT STEERING LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NO FURTHER DETAILS ON THE FAILURE WERE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Jul 17, 2015AZ

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE UNAVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/22/15 *BF THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE TIE ROD. HOWEVER, THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED THE TIE ROD EVENTUALLY BROKE AS HE WAS PULLING INTO A PARKING LOT AND DAMAGED THE DRIVER'S SIDE TIRE. UPDATED 10/01/15*JB

Air Bags
Filed Jun 30, 2015CA

I HAVE A PROBLEM WITH DODGE SENDING OUT SAFETY RECALLS TO REPLACE DEFECTIVE PARTS AND WHEN I TAKE MY VEHICLE TO THE DEALERSHIP TO REPLACE THEM IM TOLD THE PARTS ARE BACK ORDERED. HOW CAN YOU RECALL PARTS WHRN YOU DONT HAVE REPLACEMENTS. THIS IS TWICE NOW. CURRENTLY IT IS RECALL NOTICE 25 / NHTSA 15V-313 AND NOT SO LONG A AGO IT WAS ONE ABOUT A DEFECTIVE TIE ROD END THAT TOOK OVER A YEAR TO REPLACE. IM I NOT TO DRIVE MY VEHICLE FOR A YEAR? IM PUTTING MY CHILDREN IN DANGER WHEN DOING SO. THESE CONDITIONS ARE UNACCEPTABLE IN MY OPINION.

Steering
Filed Mar 13, 2015OK

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Feb 27, 201570,000 milesLA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THE WHILE DRIVING THE VEHICLE AT ANY SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE CONTACTS VEHICLE WAS AFFECTED BY NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) AND WOULD NEED TO BE SERVICED. THE VEHICLE WAS SERVICED FOR ALL OUTSTANDING RECALLS. HOWEVER, THE FAILURE PERSISTED. EVERY TIME THE FAILURE OCCURRED, THE VEHICLE WAS DIAGNOSED AND REPAIRED AT THE DEALER FOR A TIE ROD FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Steering
Filed Feb 2, 2015AZ

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jan 12, 2015NC

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Steering
Filed Dec 16, 2014102,000 milesMT

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIE ROD BALL STUD FRACTURED. THE VEHICLE COULD NOT BE DRIVEN AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Suspension
Filed Dec 2, 201480,000 milesVT

BALL JOINT DESIGN ON THESE MODEL YEAR TRUCKS IS HORRIBLE, THE UPPER BALL JOINT MOVES UP AND DOWN WHILE THE BOTTOM IS STATIONARY, WHEN THE TOP JOINT MOVES IT CAUSES TO MUCH PRESSURE ON THE BOTTOM BALL JOINT, CAUSING IT TO FAIL. WE HAVE NOW REPLACED THE UPPER AND LOWER JOINT IN JUNE, AND AGAIN THE LOWER JOINT IN DECEMBER. OUR MECHANIC HAS SEEN MULTIPLE TRUCKS WITH THE SAME PROBLEM. THE UPPER BALL JOINT NEEDS TO BE REDESIGNED. IT IS A COSTLY VENTURE TO REPLACE BALL JOINTS EVERY 6 MONTHS. *JS

Steering
Filed Nov 5, 2014AK

I RECEIVED A NOTICE OF SAFETY RECALL IN NOVEMBER OR DECEMBER 2013 AND WAS INFORMED I NEEDED TO CALL THE DEALERSHIP BEGINNING JANUARY 6, 2014. IT IS NOW NOVEMBER 5, 2014 AND I AM JUST NOW HAVING THE REPAIR DONE. AS A RESULT OF THIS EXTREME DELAY I WAS UNABLE TO USE MY TRUCK TO TOW MY BOAT OUT OF STORAGE AND THUS INCURRED A $750.00 CHARGE. I CONTACTED THE DEALERSHIP NUMEROUS TIMES OVER THE PAST YEAR AND WAS INFORMED EACH TIME THEY WOULD CALL ME FOR AN APPOINTMENT WHICH NEVER HAPPENED. I HAD ONE APPOINTMENT CANCELLED BECAUSE THEY HAD RUN OUT OF REPLACEMENT PARTS. I AM DUE REIMBURSEMENT OF THE STORAGE CHARGE OF $750.00 BECAUSE I WAS UNABLE TO TOW MY BOAT OUT OF STORAGE. I CAN SEND THE RECEIPT FOR THE STORAGE CHARGE AND THE WORK ORDER WHEN THE TIE ROD WAS REPLACED FOR DOCUMENTATION OF THIS OUTLANDISH SITUATION. *TR

Electrical SystemFire
Filed Oct 29, 201447,000 milesIA

I HAVE A 2009 DODGE RAM 2500 DIESEL. THIS TRUCK HAS APPROXIMATELY 47,000 MILES ON IT - COMPLETELY STOCK VERSION. I WAS SITTING AT A RED LIGHT WHEN MY WINDSHIELD FLUID STARTED TO SPRAY BY ITSELF. WHEN I LET OUT THE CLUTCH ON THE GREEN LIGHT I LOST ALL POWER TO THE VEHICLE. I ATTEMPTED TO RE-START THE VEHICLE AND REALIZED I HAD NO POWER AT ALL. I PUT ON THE EMERGENCY BRAKE AND PUT MY KEYS IN MY POCKET. I POPPED THE HOOD AND COULD SEE SMOKE COMING FROM THE TIPM BOX UNDER THE HOOD. I OPENED THE COVER EXPOSING THE FUSES AND COULD SEE A MASSIVE ELECTRICAL SHORT OCCURRING. AFTER ABOUT TEN MINUTES THE TIPM CAUGHT FIRE, THE VEHICLE ATTEMPTED TO START ITSELF, HORN ACTIVATED AND BEGAN TO SLOWLY LURCH DOWN THE ROAD WITHOUT A DRIVER. I WAS THANKFULLY ABLE TO STOP THE VEHICLE, BUT THE ENGINE RED-LINED AS THE TIPM HAD A LITERAL MELT DOWN. A PASSERBY STOPPED WITH A FIRE EXTINGUISHER AND HELPED ME PUT OUT THE FIRE AND GET THE BATTERY CABLES DISCONNECTED. AS IT TURNS OUT THERE HAVE BEEN MULTIPLE REPORTS OF THIS FAILURE ON SEVERAL MAKES / MODELS BUT CHRYSLER IS NOT ADDRESSING IT. THIS IS A MAJOR SAFETY HAZARD THAT COULD'VE RESULTED IN DEATH. NHTSA, CAS AND CHRYSLER IS AWARE OF THE ISSUE BUT NOTHING IS HAPPENING EXCEPT CUSTOMERS HAVING TO REPAIR THIS AT THEIR OWN COST. I AM A LOYAL DODGE CUSTOMER AND ONCE REPAIRS ARE MADE TO THIS VEHICLE WILL BE SWITCHING BRANDS AS THIS IS UNACCEPTABLE FOR ANY YEAR / CONDITION OF VEHICLE BUT ESPECIALLY ONE THIS NEW AND WITH ONLY 47,000 MILES ON IT. I WOULD LIKE

Steering
Filed Oct 3, 2014KS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Wheels
Filed Sep 28, 201412,189 milesNY

TPMS VALVE STEM FAILED CAUSING A FLAT TIRE. THE TIRE VALVE ITSELF COMPLETELY CAME APART WHILE DRIVING HIGHWAY SPEEDS. INDICATOR LIGHT CAME ON, BUT SO WHAT , IT WAS CAUSED BY ITS OWN FLAWED DESIGN. UPON INSPECTION OF THE OTHER TIRE VALVES, IT IS DISCOVERED THAT THEY ARE ALL CRACKED AND READY TO FAIL AS WELL AND NEED EXPENSIVE REPLACEMENT. THIS IS UNACCEPTABLE.. A "SAFETY SYSTEM" THAT IS POORLY CONSTRUCTED, DANGEROUS, AND REQUIRED BY LAW TO BE INSTALLED IN VEHICLES. A RECALL MUST BE MANDATED. *TR

Steering
Filed Sep 26, 201439,000 milesID

I RECEIVED A "SAFETY RECALL" CONCERNING THE LEFT FRONT TIE ROD (BALL JOINT) MID DECEMBER 2013. AS OF DATE 09/26/2014 AND APPROXIMATELY 10,000 MILES LATER THE RECALL HAS NOT BEEN DONE. THE DEALER CLAIMS THERE ARE NO PARTS AVAILABLE.........8 MONTHS????? "SAFETY RECALL"?????? "STEERING COULD FAIL"?????? NO AVAILABLE PARTS??????? COME ON. *TR

Steering
Filed Sep 19, 2014CO

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WENT TO THE DEALER ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Sep 19, 2014CO

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WENT TO THE DEALER ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Sep 11, 201466,851 milesTX

I TOOK MY TRUCK TO SHOP TO FIND THE NOISE AND THEY FOUND IT EASY, BOLT FELL OFF INSIDE THE REAR END AND RUINED ALL INSIDE THE SHAFTS , WHY DID THEY KNEW IT WAS BOLT FALL OFF INSIDE??? I CHECKED INTERNET ABOUT ANY RECALL ON DODGE THEY HAVE MANY ON COMPLAINS ABOUT DODGE 1500 2009 TO 2011 BUT LOOK LIKE THERE OTHER MODEL 2500 TOO, MY TRUCK IS ONLY 66K AND PERFECT CONDITION THEY SHOULD HAVE RECALL EARLIER AND ENDED UP PAYING 4K FOR IT, SEEM ITS NOT MY FAULT, IS THERE A WAY TO COMPLAIN AND GET MY MONEY BACK??? *TR

Fuel/Propulsion System
Filed Sep 8, 201440,000 milesMO

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE ATTEMPTING TO REFUEL THE GAS TANK, THE TANK SPEWED SIX GALLONS OF FUEL BACK OUT AND DOWN THE SIDE OF THE VEHICLE . THE FAILURE OCCURRED THIRTY TIMES. THE DEALER STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Steering
Filed Sep 2, 2014MT

2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICES. *SMD THE CONSUMER CONTACTED TWO DEALERS, AND THEY BOTH INFORMED HIM, THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000. *JB

Steering
Filed Aug 25, 2014AR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Aug 22, 201449,000 milesIA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE MAKING A TURN AT 10 MPH, THE STEERING BECAME WOBBLY AND THE CONTACT HEARD AN ABNORMAL SQUEAKING NOISE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

Steering
Filed Aug 22, 2014CA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ THE CONSUMER STATED THAT THE ISSUE HAS BEEN RESOLVED. UPDATED 3/9/2015 *JS

Steering
Filed Aug 22, 2014NY

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED NUMEROUS TIMES AND WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE TECHNICIAN VERIFIED THAT THE VEHICLE NEEDED THE REPLACEMENT AND WAS PUT ON THE WAITING LIST. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/09/14*LJ THE CONSUMER STATED THE PROBLEM WAS FIXED. UPDATED 10/30/14

Steering
Filed Aug 20, 2014MO

2009 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO UNABLE TO SCHEDULE SERVICE AT DEALERSHIP TO COMPLETE TIE ROD RECALL NOTICE, DUE TO LACK OF PARTS. *SMD

Steering
Filed Aug 19, 2014UT

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Aug 19, 2014CO

THIS VEHICLE RECEIVED A RECALL ALERT 12/20/2013. THIS VEHICLE HAS BEEN ON THE LIST AT THE DEALERSHIP SINCE FEB. 2014 TO HAVE THE NEEDED REPAIRS. ACCORDING TO THE DEALER, THERE IS A LONG WAITING LIST FOR THE PART AND I HAVEN'T BEEN CALLED AS OF AUGUST 20, 2014. THE DEALERSHIP IS FLOWER MOTORS, MONTROSE, CO. I DON'T UNDERSTAND WHY THE PARTS ARE NOT AVAILABLE TO FIX THIS PROBLEM. I HAVE TO USE THIS TRUCK EVERYDAY AND I'M CONCERNED I MAY BE IN AN ACCIDENT. WHAT ADVICE CAN YOU OFFER? WHEN CAN I EXPECT TO HAVE THIS PROBLEM REPAIRED? *TR

Steering
Filed Aug 14, 2014CO

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Aug 12, 2014ID

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Steering
Filed Aug 7, 2014UT

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/2/14*CN THE STEERING LINKAGE WAS REPLACED. UPDATED 11/18/14

Steering
Filed Aug 4, 2014WA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL PARTS WERE ON BACK ORDER.

Power Train
Filed Aug 1, 201465,000 milesCO

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO FOURTH GEAR INDEPENDENTLY, WHICH CAUSED THE VEHICLE TO SKID INTO ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO REGAIN CONTROL. THE VEHICLE WAS MANEUVERED TO THE SIDE WHERE IT WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES PER MONTH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 08-26-14 *BF UPDATED 09/02/2014 *JS

Steering
Filed Jul 28, 2014PA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/15/14*LJ

Steering
Filed Jul 25, 2014MO

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED THE NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND THERE WAS NO DATE AVAILABLE FOR WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIRS. THE CONTACT FELT THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.

Steering
Filed Jul 22, 2014CT

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

Steering
Filed Jul 14, 2014WY

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING), BUT THE PARTS WERE UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE AN ESTIMATED DATE AS TO WHEN THE PARTS WOULD ARRIVE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 14, 201499,000 milesNC

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK INTERMITTENTLY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.

Steering
Filed Jul 10, 2014AK

CHRYSLER ISSUED A SAFETY RECALL FOR A POSSIBLE LEFT TIE ROD BALL STUD FAILURE. THE RECALL NOTICE SAYS TO CALL FOR AN APPOINTMENT SO THE PARTS CAN BE ORDERED PRIOR TO THE APPOINTMENT. WHEN I ARRIVED FOR MY APPOINTMENT I WAS TOLD THAT CHRYSLER ONLY SENDS THEM ONLY ONE PART PER MONTH, AND THEY HAVE HUNDREDS OF RECALLS. WHEN I ASKED IF IT WAS SAFE TO DRIVE, THEIR ANSWER WAS , IT SHOULD BE. I HAVE NOT HEARD FROM THEM SINCE. THAT WAS 2 MONTHS AGO. I FEEL SOME ACTION NEEDS TO BE TAKEN AGAINST CHRYSLER TO SEE THAT THE PARTS ARE MADE AVAILABLE TO THE DEALERSHIPS. THIS IS FOR RECALL NOTICE # N49 / NHTSA 13V-529. *TR

Steering
Filed Jul 10, 2014MN

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAVE NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/18/14*CN THE CONSUMER STATED AFTER ALMOST 10 MONTHS FROM ORIGINAL NOTICE, THE PARTS ARRIVED. HOWEVER, NO APPOINTMENT HAS BEEN MADE. UPDATED 1002/14

Steering
Filed Jul 10, 2014ID

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY WERE NOT ABLE TO SPECIFY WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ UPDATED 03/2/2015 *JS

Steering
Filed Jul 10, 2014WA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/7/14*CN UPDATED 3/11/15 *JS

Steering
Filed Jul 10, 201475,000 milesCA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE MADE A LOUD NOISE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVER FRONT TIRE WAS DETACHED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TIE ROD WAS REPLACED TWO YEARS AGO. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Steering
Filed Jul 10, 2014TX

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 9, 2014TX

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000(STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

Steering
Filed Jul 8, 2014CA

I HAD RECEIVED A RECALL LETTER FROM CHRYSLER (N49 / NHTSA 13V-529) BACK IN JANUARY AND I HAD CONTACTED MY DEALERSHIP (CARL BURGER'S DODGE IN LA MESA, CA 91942) SHORTLY AFTER RECEIVING THE LETTER. I WAS TOLD THAT MY NAME WAS ADDED TO A LIST AND THAT THEY WOULD CONTACT ME AFTER THE PARTS HAD ARRIVED TO REPLACE THE LEFT TIE ROD BALL STUD ON MY TRUCK. IN MAY, I SENT THE DEALERSHIP AN EMAIL REQUESTING AN APPROXIMATION FOR THE RECALL WORK TO BE PERFORMED. I OUTLINED AN UPCOMING TRIP THAT I NEEDED TO DRIVE MY TRUCK ON AND I NEVER GOT A RESPONSE. I CALLED THE DEALERSHIP IN JUNE AND WAS TOLD THAT MY NAME WAS STILL ON THE LIST BUT THAT I AM NUMBER 147 AND THAT CHRYSLER WAS ONLY SHIPPING THEM (1) TIE ROD PER WEEK. I HAVE AN OUT OF STATE TRIP PLANNED FOR THE END OF AUGUST AND I HAVE SERIOUS CONCERNS DUE TO SOME CLUNKING THAT I AM FEELING IN THE STEERING WHEEL THAT THIS TIE ROD COULD POSSIBLY FAIL. LAST WEEK I RECEIVED THE SAME RECALL LETTER FROM CHRYSLER. I AM NOT SURE WHAT MORE I CAN DO? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

Steering
Filed Jul 7, 2014VA

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 7, 201464,000 milesTX

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/16/14*LJ

Steering
Filed Jul 7, 2014CA

IMPORTANT SAFTEY RECALL N49/NHTSA 13V-529: THE LEFT TIE ROD BALL STUD ON THE TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. THE 2500 DODGE RAM WAS PURCHASE TO TOW A 27FOOT RV. THIS IS ITS PRIMARY PURPOSE. SINCE I RECEIVED THE RECALL NOTICE (JAN 2014), I'VE CONTACTED FOLSOM DODGE (FOLSOM, CA) EACH MONTH. I AM TOLD THAT THEY DO NOT HAVE THE PARTS TO MAKE THE REPAIRS, AND THAT THERE ARE OVER 100 TRUCKS AHEAD OF MY TRUCK. FOLSOM DODGE WILL CALL ME, BUT I HAVE NOT RECEIVED A CALL BACK FROM THEM. I HAVE CALLED ON THE FOLLOWING DATES: JAN 27, 2014; FEB 21, 2014; MAR 21, 2014; APR 25, 2014; MAY 23, 2014; JUN 20, 2014; AND JUL 7, 2014. I AM CALL EVERY TWO WEEKS. THIS IS NOW "CAMPING" SEASON. THIS REPAIR MUST BE MADE AS SOON AS POSSIBLE. IT'S BEEN OVER 7 MONTHS AND STILL NO PARTS????? REALLY!!!!! EACH TIME WE TAKE THE RV OUT, WE ARE RISKING OUR LIVES UNNECESSARILY. THIS IS UNACCEPTABLE. *JS

Unknown or Other
Filed Jul 3, 201456,000 milesWA

I RECEIVED A RECALL NOTICE ON THIS VEHICLE FROM DODGE LAST FALL. WENT IN THIS SPRING TO GET IT FIXED. THE DEALER SAID THEY WERE NOT RECEIVING PARTS FROM DODGE COMPANY. DEALER SAID HE WOULD CONTACT ME WHEN PARTS GET IN. CALLED THE DEALER LAST WEEK BECAUSE I HAD NOT RECEIVED WORD FROM THEM. GOT ANOTHER RECALL NOTICE YESTERDAY. TALKED TO DEALER AND SAID THEY CANNOT GET REPAIR PARTS SOON ENOUGH TO KEEP UP WITH RECALL. GOT IN TOUCH WITH DODGE COMPANY. THEY RESPONDED AND STATED THAT WHEN A DEALER DOES RECALL REPAIR THEY SEND IN THE FIX AND THEN ARE SENT OUT ANOTHER REPAIR PART. SEEMS DODGE IS DRAGGING THEIR FEET PER HELPING DEALERS RECEIVE PARTS NEEDED. THERE IS NO WAY THE DEALERS CAN GET ALL THESE 2500 DODGES FIXED IF THEY ARE SHIPPING THEM BY MULE TRAIN METHODS AS THEY ARE DOING? THE DOT NEEDS TO GET THIS DODGE COMPANY MOVING AND GETTING PARTS FOR THEIR DEALERS. IT LOOKS LIKE A DELIBERATE STALLING METHOD? *TR

Steering
Filed Jul 2, 201460,000 milesWA

RECEIVED FIRST N49 NOTICE AND BROUGHT VEHICLE IN FOR 60K SERVICE AND RECALL REPAIR ON 1-15-14. RECALL REPAIR NOT ABLE TO BE COMPLETED. MULTIPLE CALLS TO DEALER AND 2 MORE N49 RECALL NOTICES RECEIVED AND DEALER STILL NOT ABLE TO REPAIR TRUCK. LATEST NOTICE RECEIVED 6-28-14. *TR

Steering
Filed Jul 1, 2014FL

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING). THE CONTACT STATED THAT HE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →