2014 Dodge Journey complaints

I HAVE A RECALL NOTICE AND CANNOT REACH THE TYLER AUTONATION TO FIND OUT INFO AND SCHEDULE NEEDED SERVICE. NOONE HAS RETURNED OUR CALLS.

MY WIFE WAS DRIVING OUR KIDS AROUND TOWN AND THE VEHICLE STALLED OUT AS THEY WERE APPROACHING A STOP SIGN. NO CHECK ENGINE LIGHT OR ANY OTHER INDICATORS WERE TRIGGERED. THE VEHICLE APPEARED TO STILL BE RUNNING AND SHE COULD NOT SHUT THE VEHICLE OFF IMMEDIATELY. SHE EVENTUALLY LOST POWER STEERING AS WELL. AFTER A FEW MINUTES SHE WAS ABLE TO START THE VEHICLE BACK UP AGAIN AND IT FUNCTIONED NORMALLY AS EXPECTED AND SHE WAS ABLE TO DRIVE HOME. WE WERE EXPECTING SOME SORT OF LIGHT TO COME ON SO WE COULD GET A TROUBLESHOOTING CODE BUT NOTHING. I RESEARCHED ONLINE AND WAS ALARMED TO FIND OUT THAT THIS PROBLEM SEEMS TO BE SOMEWHAT COMMON AND THERE WAS A RECALL BACK IN 2011 FOR 2010 DODGE JOURNEY MODELS THAT WERE STALLING OUT. I HAVE NOT SEEN EVIDENCE OF A RECALL FOR LATER MODELS. I AM CONCERNED THAT THIS COULD HAPPEN ON THE OPEN ROAD LIKE A HIGHWAY WHERE THE VEHICLE IS GOING AT HIGH RATES OF SPEED AND STALLS OUT CAUSING MY WIFE TO LOSE CONTROL OF THE VEHICLE. I PLAN TO TAKE THE VEHICLE TO A DODGE DEALERSHIP BUT FROM WHAT I HAVE SEEN ONLINE IT SEEMS NO OBVIOUS RESOLUTION HAS BEEN MENTIONED. I AM VERY CONCERNED AT THIS POINT.

VEHICLE AIRBAGS AND POWDER/SMOKE DEPLOYED ON MYSELF AND MY TODDLERS WHEN THE VEHICLE WAS NOT MOVING.

VEHICLE SHUTS OFF WHILE DRIVING IT. CAR STARTS BACK UP AND RUNNING FINES. IT HAS SHUT OFF GOING THROUGH AND INTERSECTION. LUCKY NO TRAFFIC WAS COMING FROM ANY DIRECTION. CAR WILL START BACK UP EVERY TIME. HAVE SEEN LOTS OF COMPLAINTS ABOUT THIS VEHICLE AND ISSUE.

MY VEHICLE STARTED FLASHING THE AIRBAG LIGHT ANY TIME I WOULD TURN RIGHT, NOW IT STAYS ON AT ALL TIMES. WHEN CALLING MY LOCAL DEALER, I WAS INFORMED THAT THEY SELL NEARLY 20 CLOCK SPRINGS OF THE SAME PART NUMBER A WEEK. IF THIS MANY OF THE SAME PART IS BEING SOLD, CLEARLY THERE IS AN ISSUE WITH THE ORIGINAL PART.

COMPLAINTS INVOLVING IDLER PULLEY AND BRAKE SYSTEM. ON JUNE 4, 2017, WHILE DRIVING ON THE INTERSTATE, MY STEERING WHEEL LOCKED UP. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND THEN THE CAR STARTED MALFUNCTIONING. IT COMPLETELY DIED AND WOULD NOT START. I FOUND OUT FROM THE DEALERSHIP ON JUNE 5, 2017 THAT THE ISSUE WAS RELATED TO THE IDLER PULLEY CRUMBLING WHICH IN-TURN CAUSED THE SERPENTINE BELT TO BREAK. ON JULY 9, 2017, I WAS AT A STOP LIGHT ON THE I-10 FRONTAGE ROAD. WHEN THE LIGHT TURNED GREEN, I COULD NOT GO BECAUSE THE BRAKES LOCKED UP. I HAD TO PUT THE CAR IN PARK, TURN IT OFF AND THEN TURN IT BACK ON IN ORDER FOR THE BRAKES TO LOOSEN UP. TO SAY I'M FRUSTRATED WITH DODGE IS AN UNDERSTATEMENT. DURING BOTH INSTANCES, MY 8-YR OLD DAUGHTER WAS IN THE CAR WITH ME. I'VE ONLY HAD THIS CAR FOR THREE YEARS, IT ISN'T PAID OFF AND I'M HAVING THESE PROBLEMS THAT COULD POTENTIALLY BE LIFE THREATENING. A RECALL NEEDS TO HAPPEN WITH THIS VEHICLE!!!

THE DRIVER SIDE AIR BAG INDICATOR LIGHT AND SEAT BELT SIGNS WILL NOT TURN OFF! THE SEAT BELT WILL CONSTANTLY COME A LOOSE WHILE DRIVING. EVEN WHEN THE SEAT BEAT IS ON, THESE LIGHTS AND THE BEEPING WILL NOT STOP!

2014 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WATER STAINS ON BACK CARGO LINER CAUSED BY WATER LEAKS FROM ANTENNA BASE/ BACK WASHER HOSE/REAR HARNESS GROMMET AND OTHER LOCATIONS. CONSUMER HAS CONCERNS OF ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING A CLUNK WAS HEARD AND THE VEHICLE BEGAN TO SHAKE. WHEN THE GAS PEDAL WAS DEPRESSED THE ENGINE JUST REVVED AND WOULD NOT SHIFT GEARS. A FEW DAYS LATER THE VEHICLE WOULD NO LONGER MOVE, LEAVING THE DRIVER STRANDED. A SPRING POPPED IN THE TRANSMISSION CAUSING THE TORQUE CONVERTER TO FAIL. A WEEK LATER THE TRANSMISSION BEGAN LEAKING FLUID. A BUSHING AND SEAL CRACKED. THE VEHICLE WAS REPAIRED. THE CONSUMER WOULD LIKE TO HAVE THE VEHICLE BOUGHT BACK IN FULL. UPDATED 06/14/2017*JS

KEPT LOSING AIR PRESSURE IN THE FRONT DRIVER SIDE TIRE. WHEEL SENSOR DEFECTIVE. A/C KEPT COMING ON BY ITSELF AND THE FRONT BUMPER PAINT PEELING OFF.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. AFTER THE VEHICLE HAD BEEN SERVICED FOR AN OIL CHANGE, THE CONTACT DROVE HOME AND OBSERVED OIL LEAKING FROM THE VEHICLE. THE DEALER DIAGNOSED THAT THE OIL FILTER ADAPTER/HOUSING FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 59,000.

P2173

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 08/09/17*LJ *CN

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

KEY FOB DOESNT ALWAYS UNLOCK/LOCK/START WITH PUSH START, USUALLY ITS DELAYED OR VEHICLE WILL SAY VEHICLE IS RUNNING BUT THE IGNITION WONT KICK ON START WITH PUSH START. WILL BE DROPPING MY DAUGHTER OFF AT SCHOOL AND WITH AN OPEN OF THE DOOR THE VEHICLE SIGNALS THAT THE KEY HAS LEFT THE CAR. I HAVE REPLACED THE KEY FOB AND BATTERIES AND CONTINUE TO HAVE THIS ISSUE. BIGGEST CONCERN IS NOT BEING ABLE TO START THE VEHICLE WHEN NEEDED OR BEING LOCKED OUT. ALSO, THE TOUCH SCREEN AND RADIO DIALS DON'T ALWAYS WORK ON STEERING WHEEL.

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE CRASHED INTO A WALL AND FLIPPED UPSIDE DOWN. THE DRIVER SUSTAINED HEAD, NECK, AND LOWER BACK PAINS. THE FRONT PASSENGER WAS SUSPENDED UPSIDE DOWN, RESTRAINED IN THE SEAT BELT, AND HAD TO BE CUT OUT OF THE VEHICLE BY A RESPONDER. THE REAR PASSENGERS SUSTAINED BRUISING AND WHIPLASH FROM THE IMPACT. ONE OF THE TWO REAR PASSENGERS WAS MEDEVACKED DUE TO THE INJURIES SUSTAINED. THE CURTAIN AIR BAGS DEPLOYED AFTER THE CRASH. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS LATER DEPLOYED WITH A LOW LEVEL OF DEFLATION AND A SMOKE RESIDUE FILLED THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY PROVIDED NO INSPECTION AND DIAGNOSIS TO DETERMINE WHAT CAUSED THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES AND THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *CN

HEAD RESTRAINT AUTOMATICALLY DEPLOYED WHILE I WAS DRIVING GOING 70 MPH ON THE HIGHWAY HITTING ME IN THE BACK OF THE HEAD. THE DEALER KARL KLEMENT CHRYSLER JEEP DODGE IN DECATUR TEXAS REFUSES TO REPAIR IT AT NO COST BECAUSE THERE IS NO RECALL.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED IN THE OPEN POSITION. THE CONTACT STATED THAT THE ENGINE REVVED EXCESSIVELY AT THE TIME OF THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED, BUT THE FRONT SEAT PASSENGER SUFFERED MINOR BRUISING FROM THE SEAT BELT. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE OF THE CRASH TO A NEARBY INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM 7233 BLANDING BLVD., (904) 777-5500 IN JACKSONVILLE, FL BECAUSE OF A DRAINED BATTERY AND THE CAR HAS TO BE STARTED BY POP-A-LOCK PER MY STATE FARM INSURANCE PROVIDER. THE RECORD SHOWS THAT THIS OCCURRED APPROXIMATELY THREE (3) TIMES. EACH TIME THE CAR WAS RETURNED WITH SUPPOSEDLY A NEW BATTERY WITH NO PROBLEM FOUND WITH THE LAST INCIDENT ON 11/6/16. I RELOCATED TO NORTH AUGUSTA, SC AND ON 11/23/16 AND ON 12/12/16 MY CAR BATTERY WAS DRAINED AGAIN, STATE FARM ROADSIDE ASSISTANCE (ALL AMERICAN ROAD SE 706-631-3580) WAS CALLED ONCE AGAIN AND THE CAR WAS TAKEN TO BOB RICHARDS CHRYSLER DODGE JEEP RAM 1666 JEFFERSON DAVIS HIGHWAY IN GRANITEVILLE, SC (803) 349-4910. THIS DEALERSHIP STATED THEY FOUND NO PROBLEMS, AND AFTER KEEPING THE CAR THE ENTIRE WEEK END RETURNING IT TO ME "FIXED". 1/9/17 THIS CAR WILL NOT START AGAIN, NOTIFIED STATE FARM ROADSIDE ASSISTANCE THEY AGAIN REFERRED ME TO ALL AMERICAN ROADS SE 706-631-3580 THE CAR WAS JUMPED AND STARTED, BUT THE "CHECK ENGINE" LIGHT REMAINED ON. 1/10/17 THE CAR WILL NOT START AGAIN AND I CALLED CHRYSLER CUSTOMER CARE WHERE AN APPOINTMENT WAS SET FOR THE CAR TO BE SERVICED ON THURSDAY 1/12/17 @ 10:00 AM WITH MILTON RUEBEN CHRYSLER DODGE JEEP RAM 3508 WASHINGTON ROAD AUGUSTA, GA 30809. PEASE HELP ME, I AM 67 YEAR OLD SENIOR AND DON'T KNOW WHAT TO DO.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE ENGINE AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

WINDSHIELD WIPERS ONLY WORK ON HIGH, MUST CAREFULLY, PURPOSEFULLY TIME TURNING THEM OFF OR THEY GET STUCK ANYWHERE BETWEEN THE TOP AND BOTTOM OF THE WINDSHIELD. ARE NOT CONSISTENT WITH TURNING ON. PARTS ARE ON BACKORDER, PLEASE RECALL THIS

WE PURCHASED A 2014 DODGE JOURNEY ON 8/04/2016 UNDER THE ASSUMPTION THAT THE VEHICLE WAS CERTIFIED. WE EVENTUALLY GOT THE DEALER TO AGREE FOR US TO BRING THE VEHICLE BACK TO BE CERTIFIED AND ADDRESS ALL THE OTHER CONCERNS. WE PICKED THE VEHICLE UP IN NY, HEADING HOME TO PA AND THE CAR CAUGHT ON FIRE WHILE DRIVING ON THE HIGHWAY WITH MY WIFE, OUR ONLY DAUGHTER, TWO YOUNGEST SONS, AND MYSELF. WE WERE STRANDED, THE DEALER AND MANUFACTURE DID NOTHING INCLUDING THE WARRANTY COMPANY. ALTHOUGH, THE VEHICLE HAD FACTORY, WE JUST PURCHASE THE VEHICLE INCLUDING "REQUIRED WARRANTY" FOR $2000, WE WERE DENIED ANY ASSISTANCE FROM DODGE AND THE DEALERSHIP. WE HAVE BEEN IN CONSTANT CONTACT WITH THE DEALER VIA DIFFERENT MEDIATION AND TO THIS DAY, WE ARE STILL ON OUR OWN WITH OUT A VEHICLE THAT IS SAFE TO DRIVE. *TR

OWNED THIS 'VEHICLE' FOR ALMOST A YEAR (13,500 MILES - HAD SOME MILES FROM DEALER). BRAKES HAVE BEEN REPLACED TWICE DUE TO MASTER CYLINDER AND RELATED ISSUES. ADDITIONAL FIVE RECALLS ON TOP OF THAT - ONE RELATED BUT NOT INCLUDED IN THE ACTUAL RECALL BECAUSE I HAVEN'T HAD AN ACCIDENT... YET....WAS BEING UNABLE TO DISENGAGE THE SEAT BELT - ON A NORMAL DAY - EVERY DAY. I AM NOW ON MY 2ND SENIOR SUPERVISOR AT CHEVROLET TELLING THEM TO COME PICK THE THING UP. NATURALLY CHEVY'S STANCE IS TO KEEP REPAIRING THE VEHICLE - NOT CALL IT WHAT IT IS, A BAD PRODUCT AND TAKE IT BACK. SO, MULTIPLE TRIPS TO DIFFERENT CHEVY REPAIR SHOPS, ALL SETUP BY CHEVY CUSTOMER SERVICE OF COURSE, AND QUITE FRANKLY I PREFER THE LOANER VEHICLES BECAUSE AT LEAST YOU DON'T HAVE TO STAND ON THE BRAKES TO KEEP IT FROM ROLLING FORWARD...OR BACKWARD ON A HILL...OR KEEP TWO CAR LENGTHS BEHIND BECAUSE EMERGENCY BRAKING IS NOT AN OPTION. TRADE IN VALUE IS LESS THAN HALF WHAT I PAID, AND I'M AFRAID THE NEXT OWNER MIGHT BE SERIOUSLY INJURED. MY GRANDMOTHER AND MY SON WON'T RIDE IN IT...REST OF THE FAMILY DOESN'T WANT TO EVEN TRY AFTER HEARING THE STORIES. SO, DON'T BUY ONE OF THESE VEHICLES. CHEVY WILL NOT STAND BEHIND THEIR PRODUCT, AND ADMIT WHEN THEY MANUFACTURE AN ACCIDENT WAITING TO HAPPEN. ALL VEHICLES HAVE RECALLS. I'VE OWNED 5 CHEVY'S. NEVER AGAIN. ACTUALLY CONSIDERING LETTING THEM REPO THE VEHICLE JUST TO GET RID OF IT. BUYER BEWARE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY IN THE DRIVE POSITION ON AN INCLINE, IT ROLLED BACKWARDS. THE DEALER DIAGNOSED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS IDENTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/05/17*LJ

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ODOR WAS DETECTED, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND MADE A LOUD NOISE FROM THE ENGINE. THE VEHICLE STOPPED RUNNING AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS 23,000.

MY AIRBAGS DID NOT DEPLOY IN A HEAD ON COLLISION. MY VEHICLE WAS TRAVELING AT 45 WITH RIGHT AWAY AND HIS AT 10. I WAS ON STRAIGHT AWAY AND HE WAS AT A STOP SIGN TURNING IN THE DIRECTION I WAS COMING....UPDATED 02/22/17 *BF *TR

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 5 MPH, THE ENGINE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED THE SECOND TIME THE VEHICLE STALLED. THERE WERE NO OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE TPMS WARNING INDICATOR ILLUMINATED NUMEROUS TIMES. THE DEALER REFILLED THE AIR, BUT DID NOT INSPECT THE FACTORY TIRES TO DETERMINE IF THEY HAD A LEAK. THE CONTACT CONSTANTLY HAD TO REFILL THE TIRES WITH AIR. THE DEALER REPLACED ALL FOUR TIRES, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/23/16*LJ THE CONSUMER ALSO STATED THERE WAS A NOISE COMING FROM THE POWER STEERING PUMP, WHEN MAKING TURNS. UPDATED 01/04/17.*JB

"TAKATA RECALL" DRIVING ABOUT 55MPH, AN ACCIDENT OCCURRED WITH MY DODGE JOURNEY, HITTING A GUARD RAIL AND MAKING THE CAR CRASH AND HAVE A ROLLOVER. NONE OF THE AIRBAGS DEPLOYED, CAUSING INJURIES TO THE PEOPLE IN THE VEHICLE.

I RECEIVED TWO RECALLS ON THE ABOVE VEHICLE. THE FIRST SAYS THE ENGINE BEAUTY COVER MAY COME LOOSE AND COME IN CONTACT WITH CATALYTIC CONVERTER RESULTING IN A FIRE. THE SECOND HAS TO DO WITH A GROUND WIRE ON THE RIGHT FRONT SHOCK OF THE ANTI-LOCK BRAKE MODULE. THE WIRE ALLOWS WATER TO WICK THROUGH INTO THE ABS MODULE WHICH CAN DISABLE THE ABS AND/OR THE ELECTRONIC STABILITY CONTROL. THE LACK OF FUNCTIONING ABS AND/OR ESC SYSTEMS COULD CHANGE THE BRAKING AND/OR HANDLING CHARACTERISTICS OF THE VEHICLE AND CAUSE A CRASH WITHOUT WARNING.

HELFMAN DODGE KATY FREEWAY HOUSTON 713-533-6100 SAY PARTS FOR SAFETY RECALL "ON BACK ORDER,,,MAY TAKE A FEW WEEKS OR MONTHS" BEFORE THEY HAVE THE PARTS. ABS NOTICE R61/NHTSA 15V-675. SO WE ARE LEFT WITH A POTENTIALLY SERIOUS PROBLEM WITH DEALER UNABLE OR UNWILLING TO REPAIR.

I HAD A AUTO ACCIDENT I FEEL WAS CAUSED BY THIS BRAKE RECALL. MY BRAKES HAVE FAILED AGAIN. LUCKLY NO ONE ELSE WAS AT STOP SIGN. I CALLED IMMEDIATELY WHEN I HOT THE NOTICE AND THEY CAN NOT FIX MY BRAKES UNTIL AUG 31 I WAS ON A CITY STREET EACH TIME

MY TIRES ARE LEAKING AIR AND COMPLETELY BALLED, MY CAR HAS 27,000. I THINK SINCE WE'VE DONE ALL THE PROPER MAINTENANCE THEY SHOULD HAVE LASTED A LOT LONGER.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY SAVER LIGHT ILLUMINATED AND THE RADIO SHUT OFF. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY DOOR MIGHT HAVE BEEN LEFT OPEN, WHICH CAUSED THE BATTERY TO DIE. THE TECHNICIAN CHARGED UP THE BATTERY, BUT THE FAILURE RECURRED AND THE VEHICLE SHUT DOWN COMPLETELY. THE VEHICLE WAS PUSHED OFF THE ROAD AND WAS TOWED BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED AND REPLACED THE ALTERNATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 34,400.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

PURCHASED AT MONROEVILLE DODGE PITTSBURGH PA. MY BRAKE CALIPERS HAD BECOME DISCOLORED AND I BECAME CONCERNED. I ASKED THE SERVICE REPRESENTATIVE TO INSPECT MY BRAKES AND BRAKE CALIPERS. I WAS INFORMED THERE WAS NOTHING WRONG. I DID TAKE PICTURES OF THE BRAKE CALIPERS ON ALL FOUR WHEELS AND FOUND THE DISCOLORATION THROUGH OUT THE CAR. I FIND THIS UNACCEPTABLE FOR A NEW CAR AND FORWARDED MY COMPLAINT TO DODGE.COM. I HAVE YET TO RECEIVE A RECALL OR NOTICE THAT MY COMPLAINT WAS REGISTERED. AT THIRTEEN MONTHS I HAD TO HAVE MY FRONT ROTORS RESURFACED FOR A FEE $125.00. THE SERVICE MANAGER STATED I JUST MISSED THE ONE YEAR ON BRAKES ON I HAD TO PAY. MY BRAKE CALIPERS ARE STILL DISCOLORED NOW.

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE BRAKES FAILED WHEN HE ATTEMPTED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. THE ABS LIGHT ILLUMINATED WHEN IT STARTED RAINING. THE DRIVER SUSTAINED CUTS AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE ANTILOCK BRAKES. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

I TOOK MY VEHICLE IN TO THE DEALERSHIP FOR THE RECALL TO UPDATE THE COMPUTER. AFTER HAVING THE RECALL FIXED IN MAY 2016, I WAS TURNING LEFT FROM A COMPLETE STOP AT A STOP LIGHT AND THE VEHICLE STARTED MISSING, IT WOULD NOT ACCELERATE PROPERLY, AND THE ENGINE LIGHT STARTED FLASHING. THIS WAS ON 6/2/16. THE VEHICLE WAS RUNNING REALLY ROUGH, AS THOUGH IT WAS GOING TO STALL. I CAME TO A COMPLETE STOP AT THE NEXT TRAFFIC LIGHT , THE ENGINE LIGHT QUIT FLASHING & APPEARED SOLID. IT STOPPED MISSING, BUT THERE WAS A DEFINITE LACK OF POWER AND ACCELERATION CAPABILITY. I GOT THE VEHICLE BACK TO DEALER ON 6/3/16. AGAIN UNABLE TO RECREATE INCIDENT, SO THEY RERAN THE COMPUTER UPDATE FROM THE RECALL, CLEARED CODES & TURNED CHECK ENGINE LIGHT OFF. ON 7/2/16, I WAS ONCE AGAIN SITTING COMPLETELY STOPPED AT A TRAFFIC LIGHT GETTING READY TO TURN LEFT. WHILE IDLING AT STOP LIGHT CHECK ENGINE LIGHT STARTED FLASHING AGAIN & THE VEHICLE STARTED RUNNING ROUGH. I WAS TURNING INTO A PARKING LOT FOR A SHOPPING CENTER. AS I ATTEMPTED TO PULL INTO A PARKING SPOT THE VEHICLE STALLED HALF IN THE PARKING SPOT. I PUT THE VEHICLE IN PARK AND WAS ABLE TO START IT BACK UP AND PULL THE REST OF THE WAY IN THE SPOT. AFTER BEING IN THE STORE ABOUT AN HOUR, WE CAME BACK OUT, THE VEHICLE STARTED, BUT AGAIN HAD A DEFINITE LACK OF POWER. AFTER DRIVING IT LESS THAN A MILE, IT STALLED OUT AGAIN WHILE SLOWING DOWN TO COME TO A STOP. WE WERE ABLE TO START THE VEHICLE BACK AND GET IT BACK HOME, STILL WITH A DEFINITELY LACK O

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE BRAKES PULSATED AND PREVENTED THE VEHICLE FROM STOPPING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (STEERING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BRAKES FAILED. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS ABLE TO BE RESTARTED. ONCE THE VEHICLE RESTARTED, IT CONTINUOUSLY BACKFIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 32,513.

THE PASSENGER SIDE HEADREST IN MY 2014 JOURNEY DEPLOYED WITHOUT CAUSE. IT SLAMMED MY WIFE IN THE BACK OF THE HEAD. I WAS DRIVING DOWN A SMOOTH HIGHWAY AT APPROXIMATELY 50 MPH.

WHEN SHIFING THE VEHICKLE TO PARK IT DOES NOT LOCK INTO THE PARK POSITION, IT GOES INTO THE REVERSE POSITION. THIS HAS HAPPENED THREE TIMES, TWO RECENTLY. THE SHIFT LEVER DOES NOT GO TO THE LEFT LOCKING IT IN THE PARK POSITION.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND ACCELERATION. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) BUT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP, ANOTHER VEHICLE DRIVING 45 MPH CRASHED INTO THE REAR OF THE VEHICLE. THE CONTACT THEN CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT SUSTAINED CERVICAL NECK INJURIES AND A BUMP TO THE HEAD. THE CONTACT ALSO SUFFERED FROM NUMBNESS IN BOTH ARMS AND SEVERE PAIN IN BOTH LEGS. THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE MASSIVE IMPACT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. PRIOR TO RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), THE BRAKES FAILED AS THE CONTACT ATTEMPTED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE CONTACT STRUCK A DEER AT APPROXIMATELY 10 MPH. THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE DROVE INTO A DITCH WHEN THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A LOCAL DEALER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.