2014 Dodge Journey complaints

ANTILOCK BRAKE SYSTEM MODULE RECALL. I CALLED MID VALLEY CHRYSLER JEEP DODGE DEALERSHIP IN GRANDVIEW W.A. TO SCHEDULE AN APPOINTMENT FOR MY RECALL AND THERE WAS A DATE SET FOR JANUARY 20TH,2016. TOOK MY CAR IN AND THEY TOLD ME THAT THEY DIDN'T HAVE THE PARTS AND WOULD HAVE TO ORDER THEM. WAS TOLD I WAS GOING TO GET A CALL AS SOON AS THE PARTS CAME IN. A MONTH AND A HALF PASSED AND I STILL HADN'T RECEIVED A CALL SO I WENT AHEAD AND CALLED THEM AND I WAS TOLD THAT THEY DIDN'T HAVE THE PARTS AND THAT THEY WOULD CALL ME. ITS BEEN 3 MONTHS AND I HAVE STILL TO RECEIVE A CALL FROM THEM. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY AND WOULD LIKE THIS MATTER TO BE FIXED AS SOON AS POSSIBLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE FRONT OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRONT TIRES ON THE VEHICLE WERE WEARING OUT UNEVENLY AND FASTER THAN THE REAR TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,200.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE: 225/55R19. WHILE DRIVING APPROXIMATELY 60 MPH, ONE OF THE TIRES DEFLATED. THE FOLLOWING DAY, THE SAME TIRE EXHIBITED A LEAK AND WAS TOWED TO THE DEALER FOR REPAIR. THE CONTACT STATED THAT ANOTHER TIRE DEFLATED. THE CONTACT HAD THE TIRE REPAIRED. THE FAILURE RECURRED ON ALL FOUR TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 17,000.

WHILE ACCELERATING ONTO FREEWAY LAST NIGHT, REAR TIRE BLEW OUT. VEHICLE HAS OEM KUMHO SOLUS KH16 225/65R17 TIRES WITH JUST UNDER 36K MILES. THE SIDE WALL SHOWS A PERFECT SEPARATION (SEE ATTACHED IMAGE). ISSUE APPEARS TO BE SAME AS REASON FOR RECALL OF ANOTHER KUMHO SOLUS TIRE MODEL. I HAVE INCLUDED A PHOTO OF THE TIRE THAT BLEW OUT. WAS ABLE TO SAFELY PULL TO SIDE OF ENTRANCE RAMP AND REPLACE TIRE WITH COMPACT SPARE. THERE ARE AN ALARMING AMOUNT OF SAFETY COMPLAINTS ON NHTSA REGARDING THIS TIRE...OVER 1/2 ARE FOR THE DODGE JOURNEY.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE GAUGES AND METERS FAILED TO FUNCTION. ALL THE LIGHTS ON THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY EQUIPPED WITH KUHMO TIRES, TIRE LINE: SOLUS KH16, TIRE SIZE: 225/55R19. THE CONTACT STATED THAT DRIVING AT APPROXIMATELY 60 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED AND THE TIRE WAS REPLACED. THE CONTACT STATED THAT THE FOLLOWING DAY, THE TIRE HAD A LEAK. THE TIRE WAS REPAIRED. THE CONTACT ALSO STATED THAT ANOTHER UNKNOWN TIRE DEFLATED. THE CONTACT HAD THE TIRE REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ON ALL FOUR TIRES. THE TIRES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE WERE 17,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE IN PARK, THE CONTACT NOTICED OIL LEAKING UNDERNEATH THE VEHICLE. THE CONTACT PREVIOUSLY NOTICED AN ENGINE OIL ODOR EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC. THE CONTACT CALLED THE DEALER TO SCHEDULE THE RECALL REPAIR APPOINTMENT WEEKS AGO AND THEY KEPT ASKING THE CONTACT TO CALL BACK FOR WEEKS TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE VEHICLE WOULD BE REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

ED VOYLES CHRYSLER DODGE JEEP RAM HAS FAILED TO REMEDY THE RECALL OF THE ANTI-LOCK BRAKE SYSTEM CONTROL MODULE FOR MY 2014 DODGE JOURNEY IN A REASONABLE AMOUNT OF TIME. AFTER I WAS INITIALLY NOTIFIED OF THE RECALL, I CALLED TO SCHEDULE A SERVICE TO ADDRESS THE PROBLEM. I WAS TOLD AT THIS TIME THAT THE PARTS REQUIRED WERE NOT IN STOCK AND TO CHECK BACK IN A FEW DAYS. UPON CALLING A SECOND TIME, I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. AFTER A MONTH OF WAITING AND NO NOTIFICATION, I CALLED FOR A THIRD TIME AND WAS TOLD PARTS WERE STILL NOT IN STOCK AND THAT I WOULD NOW BE PLACED ON A WAITING LIST. ED VOYLES FAILED TO OFFER A TIMELINE FOR RESOLUTION NOR SIMPLY TELL ME MY PLACE ON THE WAIT LIST, STATING THAT IT WAS NOT NUMBERED.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE RADIO FAILED WITHOUT WARNING. THE RADIO ACTIVATED AFTER DRIVING APPROXIMATELY FIFTEEN MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A SOUND OF AIR COMING FROM THE BRAKE PEDAL. THE CONTACT STATED THAT THERE WAS A DELAY IN THE VEHICLE'S REACTION TO THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

HELLO I HAVE RECEIVED A RECALL WARNING FOR MY VEHICLE R61 NHTSA 1V-675. TODAY I CALLED A DODGE DEALERSHIP TO SCHEDULE A REPAIR AND WAS TOLD MINIMUM A MONTH BECAUSE IT TAKE THAT LONG TO GET THE PART IN. I WAS ALSO TOLD THAT THEY DO NOT KEEP THE PARTS ON HAND AND ORDER WHEN PEOPLE CALL TO FIX THE RECALL. WITH A RECALL LIKE THIS THAT AFFECTS THE BREAKING SYSTEM AND CAN CAUSE A CRASH AND THE DRIVER NOT AWARE IT A MAJOR SAFETY CONCERN. WHY SEND OUT A RECALL IF DODGE OR CHRYSLER IS NOT GOING TO FIX THE ISSUE IN A MORE REALISTIC TIME FRAME. ONE MONTH AND THEN TAKE DUE TO SCHEDULE IS UNACCEPTABLE. SO IN THE MEAN TIME I JUST PRAY THAT I DO NOT HAVE A ACCIDENT AND NOT HARM MYSELF. FAMILY, OR SOMEONE ELSE. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE. I REGRET THE DAY I BOUGHT THIS CAR DUE TO HOW POORLY IT IS BUILT. NOW THAT NEEDS TO BE INVESTIGATED AS WELL.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS RECALIBRATED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO STOP WHILE MAKING A GRINDING SOUND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE TIRES SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 02/23/2016*LJ *CN

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO STOP WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

I RECEIVED RECALL NOTICE R61/NHTSA 15V-675 REGARDING MY VEHICLE'S ANTI-LOCK BREAK SYSTEM CONTROL MODULE. THE NOTICE STATES THAT THE ELECTRONIC STABILITY CONTROL SYSTEM COULD BE AFFECTED. THIS MONTH I WAS DRIVING WITH MY 2 YOUNG CHILDREN, STOPPED AT A RED LIGHT WHEN MY ELECTRONIC CONTROL SYSTEM SHUT DOWN IN MY CAR UNANNOUNCED, THEN SUDDENLY TURNED ITSELF BACK ON. I WAS NERVOUS BECAUSE I WAS DRIVING WITH 2 SMALL CHILDREN, SO I IMMEDIATELY WENT HOME. I WAS ALREADY INFORMED BY MY DODGE DEALER THAT CHRYSLER IS NOT EVEN MANUFACTURING THIS PARTICULAR REPLACEMENT PART, SO WHO KNOWS HOW LONG IT MIGHT BE BEFORE MY CAR CAN BE REPAIRED. WHEN I RECEIVED NOTICE R32, I DROVE AROUND FOR 2 MONTHS BEFORE MY DODGE DEALER FINALLY CALLED TO INFORM ME THEY HAD THE AVAILABLE PART. I HAVE BEEN IN CONTACT WITH CHRYSLER AND TOLD THEM WHAT HAPPENED TO MY VEHICLE. I WAS PROMISED A RENTAL CAR TO DRIVE UNTIL THIS PART BECAME AVAILABLE, BUT I WAS ONLY GIVEN A RENTAL CAR FOR ONE DAY. I AM STILL DRIVING AROUND UNSAFELY BECAUSE THIS IS MY ONLY VEHICLE, AND I DON'T KNOW WHEN IT WILL BE FIXED. THIS RECALL SCARES ME BECAUSE IT IS ALREADY SHOWING EFFECTS OF DEFORMITY AND AFFECTING MY VEHICLE'S CONTROL OPERATIONS AND I HAVE 2 KIDS WITH ME.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT BECAME STUCK AND FAILED TO RELEASE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT MENTIONED THAT THE BRAKES MADE A GRINDING SOUND. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS UNAWARE OF WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE AT A RED LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY WHILE THE CONTACT'S FOOT WAS ON THE BRAKE PEDAL. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED ON WITH THE STARTER KEY, AN INDEPENDENT MECHANIC THAT WAS NEAR INFORMED THE CONTACT THAT THE TRANSMISSION WAS SLIPPING. THE INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND INFORMED THAT THE POWER STEERING PUMP ALSO NEEDED REPLACEMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TRANSMISSION SLIPPED AND THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,700.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

HELLO MY NAME IS [XXX] AND I A SINGLE MOTHER OF TWO SMALL CHILDREN. I HAVE BEEN THE OWNER OF A DODGE JOURNEY FOR A LITTLE OVER A YEAR AND I HAVE ALREADY RECEIVED TWO RECALLS ON MY VEHICLE. WITH THESE RISKS COME SERIOUS CONSEQUENCES AND I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS VEHICLE. I HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THEY ARE UNABLE TO PROVIDE ME WITH A LOANER VEHICLE. AT THIS TIME I AM HIGHLY UPSET BECAUSE BASICALLY I HAVE TO PLAY RUSSIAN ROULETTE WITH MINE AND MY CHILDREN'S LIVE EVERY TIME I DRIVE MY ONLY MODE OF TRANSPORTATION. I DO NOT THINK IT IS APPROPRIATE FOR A COMPANY TO KNOWINGLY ALLOW ANYONE ESPECIALLY CHILDREN TO DRIVE AROUND IN A DEFECTIVE VEHICLE THAT CAN AT ANY GIVEN MOMENT CAUSE SERIOUS INJURY OR EVEN DEATH WITHOUT PROVIDING AN ALTERNATIVE UNTIL THE PROBLEM CAN BE FIXED. I AM VERY UPSET AND AM CONSIDERING LOOKING INTO GETTING A LAWYER TO DEFEND MY RIGHTS AS A CONSUMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING IN NORMAL CONDITIONS ON THE HIGHWAY, THE VEHICLE BRAKES WERE APPLIED AND I BEGAN TO LOSS CONTROL OF THE VEHICLE. THE VEHICLE THEN FLIPPED OVER ON ITS SIDE AND AIRBAGS EVENTUALLY DEPLOYED. I WAS TAKEN TO THE HOSPITAL FOR POTENTIAL INJURIES FROM THE INCIDENT. NO CITATIONS WERE GIVEN FOR THE LOSS TO INDICATE NEGLIGENCE ON MY END. I BELIEVE THIS MAY HAVE BEEN RESULTED FROM THE CURRENT RECALL ON THE VEHICLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA

THE VEHICLE DESCRIBED ABOVE HAS BEEN UNABLE TO UNLOCK BY ITSELF ON A CONTINUING, BUT NOT REGULAR BASIS. THIS OCCURS UPON LEAVING THE VEHICLE ON SEVERAL OCCASION. PER THE DEALER REQUEST, WE BEGAN RECORDING THE NUMBER OF TIMES AND LOCATIONS. THE ATTEMPTS TO CORRECT OR DEFINE THE ISSUE BY FIAT CHRYSLER AMERICA AND BLUE WATER CHRYSLER-DODGE- JEEP HAVE GARNERED NO CORRECTIVE MEASURES. I BELIEVE THE COMPROMISES MY FAMILY'S SAFETY AS IT REMAINS UNCORRECTED. THE VEHICLE HAS BEEN TO THE REPAIR SHOP SEVEN TIMES FOR THE ISSUE. ....UPDATED 11/18/15 *BF

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 1/12/2016 *CN

DURING DRIVE THE CAR SHUTS DOWN, I HAVE TAKEN IT TO THE DEALER, AND THEY SAY NOTHING IS COMING UP AND THEY ONLY HAVE HAD IT FOR 3 DAYS, I TOLD THE DEALERSHIP THAT IT SHUTS DOWN WHEN IT WANTS TO.

I BOUGHT THE CAR ON 5/28/15,DEALERSHIP DID NOT INFORM ME OF ANY RECALLS ON THIS CAR.PLUS THEY HAD PROMISED 3 YEARS OF FREE OIL CHANGES,SOLD US EXTENDED WARRANTY FOR LIFE BUT DOES NOT SAY WHAT PERCENTAGE THEY WILL COVER.PLUS WE ALSO HAVE MOPAR WARRANTY OF 100,000 MILES.WHEN I WENT TO GET MY OIL CHANGED ON OCT 30,2015 THEY ASKED FOR COUPON WHICH NEITHER ME NOR MY HUSBAND KNEW OF ANY COUPON AND WE TOLD SERVICE DESK CLERK THEY WERE SUPPOSE TO BE FREE.HE THEN CALLED THE SALESPERSON THAT SOLD US THE CAR,AND ASK HIM IF HE TOLD US ABOUT 3 YEAR FREE OIL CHANGES AND THE SALESPERSON STATED TO US HE DID NOT RECALL SAYING SUCH A THING TO US.WELL, WE WERE PRETTY UPSET BY THE DEALERSHIP LYING TO US.SERVICE GUY SAID THEY WOULD DO IT THIS TIME BUT NEXT TIME WE WOULD HAVE TO PAY FOR OIL CHANGE.THEY DID NOT HAVE US SIGN ANY PAPERS SAYING THEY COULD WORK ON OUR CAR AND PROCEEDED TO PULL IT INTO THE BAY AND CHANGED THE OIL,I DO NOT BELIEVE THEY DID ANY CHECK POINTS ON OUR CAR AT THAT POINT SO I DO NOT BELIEVE ANYTHING WAS DOCUMENTED WHETHER THEY ARE TRYING TO VOID OUR CAR WARRANTY OR WHAT.WHEN THEY WERE DONE THEY GAVE US OUR CAR KEYS BUT STILL DID NOT GIVE US ANY PAPERS SHOWING ANY TYPE OF OIL CHANGE OR WHERE THEY ARE SUPPOSE TO DO A 27 POINT CHECK.I DID SEND THEM ANY E-MAIL STATING I WANT A RECIEPT,AND I AM CALLING THEM ON 11-02-15 AND AGAIN STATING ABOUT A DOCUMENT WERE THEY SERVCIED MY CAR.THIS SERVICE DEPARTMENT IS VERY RUDE AND VERY HARD TO DEAL WITH.I PAID ALOT FOR THAT CAR AND EXPECT GOOD

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT 45 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TWICE AND THE VEHICLE WAS ABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,207.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE ALSO WAS SHAKING AND WOULD JERK WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

JOURNEY WILL DRIVE AND TURN JUST FINE, THEN WITHOUT WARNING IT BECOMES EXTREMELY HARD TO TURN OR WILL NOT TURN AT ALL, ESPECIALLY ON A RIGHT TURN. IT HAPPENS MOST OFTEN WHEN GOING 20MPH OR LESS (EVEN MORE OFTEN WHEN BACKING UP). I ALMOST HIT SOMEONE SATURDAY BECAUSE IT LOCKED UP IN THE MIDDLE OF MY TURN. IT HAS BEEN HAPPENING SEVERAL TIMES A DAY. I TOOK IT TO DEALER BEFORE AND THEY COULDN'T FIND ANYTHING THEY SAID. I DROPPED IT OFF AGAIN TODAY AND TOLD THEM TO TRY DRIVING IT ON PARKING LOT SLOW AND TO BACK UP AND DRIVE FORWARD A FEW TIMES BECAUSE THAT IS WHEN IT DOES IT MOST, BUT THEY JUST PULLED IT IN SHOP, SO DOUBT THEY WILL DO ANYTHING TODAY EITHER. IT IS DANGEROUS. I HAVE ABOUT 30,000 MILES ON IT NOW AND THEY SAY IF THEY DON'T FIND IT BEFORE IT HITS 36,000 THEN IT WON'T BE COVERED. IT HAS A SERIOUS ISSUE THAT NEEDS RESOLVING. LAST TIME IT HAPPENED WAS LAST NIGHT WHEN I PARKED IT IN FRONT OF THE DEALER, BUT IT HAS BEEN DOING IT FOR A LONG TIME AND BECOMING MUCH MORE FREQUENT. THANK YOU. *TR

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.