ENGINE LIGHT ON: THE ISSUE IS A DESIGN FLAW IN THE HEAD AND CYLINDERS OF THE 2014 V6 ENGINE OF THE DODGE JOURNEY 2014. THE FLAW ALLOWS BURNING FUEL VAPOR TO ESCAPE AND CAUSE BURNING AND CARBON AROUND THE CYLINDER HEAD. THE HAZARD HERE IS THE CONTINUED DISINTEGRATION AND CARBON DAMAGE CAN CAUSE THE ENGINE TO LOCK UP WHILE DRIVING.
2014 Dodge Journey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
CAR CONSTANTLY LOCKS IT SELF EVEN WITH THE KEYS IN IT. WITH CAR ON OR OFF OR WHILE DRIVING YOU HEAR IT CONSTANTLY LOCKING
THE WIRING HARNESS AT THE HATCH AREA IS BREAKING CAUSING THE REAR LIGHTS TO FAIL.
THE VEHICLE WAS IN A CAR ACCIDENT. MY DAUGHTER WAS SITTING BEHIND ME. WHICH I WAS THE DRIVER AND SHE WAS BEHIND ME ON THE LEFT REAR. MY DAUGHTER HAD THE SEAT BELT ON AND SO DID I. MY CONCERN IS WHY DID MY DAUGHTER ENDED UP GOING ALL THE WAY FORWARD HITTING ME FROM BEHIND WITH HER KNEES THAT THE NEXT DAY MY BEHIND WAS HURTING G. WILL MY DAUGHTER ON THE MEAN TIME DURING THE ACCIDENT HER HEAD HURTLED, NOSE, AND UPPER AND LOWER BACK. IT SEEMS THE SEAT BELT DID NOT LOCK AS SOON AS THE IMPACT BECAUSE IF IT HAD. MY DAUGHTER WOULD NOT HAD GOTTEN A BUMP ON HER NOSE THAT HURTLED WHICH IT MEANS SHE ENDED HITTING MY SEAT WHERE YOU REST YOUR HEAD. TWO HER KNEES HURTED WHEN SHE WENT FORWARD TO MY SEAT AND HIT ME. THREE, IT MADE HER HEAD TOO MUCH FORWARD AND BACKWARD THAT SHE GOT A HUGE BUMP ON THE HEAD AND THE ENTIRE BACK HURTED. FOR ME MY HEAD HURTED, SHOULDERS AND BUT. BUT FOR ME THE SEAT BELT I FELT IT LOCK INSTANTLY. THIS IMPACT WAS FROM BEHIND WHILE I WAS WAITING FOR THE LIGHT TO TURN GREEN. THE ACCIDENT WAS HURTFUL BUT NOT TO SERVER OF A TOTAL LOST ON MY END. MY DAUGHTER DID GO TO THE HOSPITAL. THIS IS WHY IT CONCERNS ME.
APPEARS THAT THE GASKET BETWEEN THE ENGINE AND TRANSMISSION IS LEAKING OIL. THIS VEHICLE IS ONLY 4 YEARS OLD. I STILL OWE ALOT OF MONEY ON THIS VEHICLE AND HAVE CHANGED THE OIL ON A REGULAR BASIS. NOW THIS !!!! NOT RIGHT !!!!
WHILE DRIVING ON THE FREEWAY I'VE NOTICE WHIT SMOKE COMING OUT OF MY ENGINE. I PULLED OVER AND FOUND THAT THE HEATER HOSE FITTING BROKE OFF CAUSING COOLANT TO LEAK.
THERE'S A FEW RECALLS ON MY 2014 DODGE JOURNEY AWD SXT THAT I'VE CALLED AND THEY SAID THEY DON'T HAVE THE PARTS AND TO CALL BACK IN A FEW MONTHS. I JUST CALLED NOW AND THEY GAVE ME THE LOOP AROUND TRANSFERRING ME TO THE FRONT THEN BACK TO SERVICE WHERE I WAS PLACED ON HOLD AND THEN IT RANG TO THE FRONT DESKS NUMBER AND I HAD TO LEAVE A VOICEMAIL. TOTALLY INCOMPETENT. THIS IS AT THE DODGE DEALERSHIP IN COLORADO SPRINGS. *TR
THE REAR WINDOW DEFROST DASH CONTROL KEEPS BLINKING AND WITH THAT I HAVE NO CONTROL OVER THE HVAC SYSTEM. IT IS CONSTANTLY ON LOW '1' BLOW POWER AND IT ISN'T ONLY BLOWING COLD. IN THE NORTH EAST IN WINTER (TODAY WAS 6 DEGREES AND THA KSFIVING DAY WHERE ALL AUTO SHOPS ARE CLOSED) IT IS NOT SAFE. THERE IS A CRUNCHING SOUND IN THE DASH, AS THOUGH SOMETHING IS TRYING TO TURN. ANYONE ELSE HAVE THIS ISSUE?
AT FIRST, WHEN I STARTED THE CAR, IT HAD TROUBLE TURNING ON, SO I WAITED A WHILE TO TRY AGAIN AND IT DID. WHILE I WAS DRIVING IT SMELLED LIKE SOMETHING WAS BURNING AND I NOTICED THAT BOTH THE ABS AND BRAKE LIGHT WHEN OFF. I PULLED OVER ON THE SIDE OF THE HIGHWAY AND TURNED OFF THE CAR. I GO TO TURN IT ON AGAIN AND IT JUST DIDN'T AFTER THAT.
THERE ARE MORE PROBLEMS WITH THE CAR. THERE HAVE BEEN NOTHING BUT PROBLEMS WITH THIS CAR SINCE I BOUGHT IT WHEN IT WAS BRAND NEW. IT'S ONLY 4 YEARS OLD. IT LEAKS OIL NOW TOO! I FEEL VERY UNSAFE DRIVING THIS CAR WITH MY CHILDREN IN IT. THERE HAVE BEEN 9 RECALLS AND NOW I SEE THERE ARE 2 THAT I HAVEN'T HAD DONE. THIS SHOULD BE A LEMON. THIS CAR IS UNSAFE AND I AM STILL PAYING ON THIS CAR. A CAR THAT HAS NOTHING BUT STEERING, ELECTRICAL, AIR BAG, ENGINE AND OTHER NUMEROUS PROBLEMS. I SHOULD BE ABLE TO GIVE THIS CAR BACK AND WALK AWAY FROM IT. THIS CAR IS NOT SAFE! NO ONE SHOULD BE DRIVING IT! I HAD MY OIL CHANGED AND THE NEXT DAY IT SAID I NEEDED MY OIL CHANGED. THE DRIVER WINDOW SCREECHES, THE STEERING WHEEL LOCKS UP, THE CAR LAGS WHEN I GO TO BREAK. WHEN I TRY TO ACCELERATE THE CAR STALLS AND REVS SUPER HIGH. THE ENGINE SMELLS AS IF IT WERE ON FIRE. IT'S NOT SAFE. I'M VERY UPSET. I HAVE 3 LITTLE CHILDREN. I NEED MY CAR TO BE SAFE AND RELIABLE. THIS CAR IS NEITHER. THERE HAS BEEN NOTHING BUT PROBLEMS SINCE I GOT THIS CAR. BUT I'D HAVE IT FIXED AND THEN SOMETHING ELSE WOULD HAPPEN. NOW MORE IS HAPPENING. THINGS I THOUGHT HAD BEEN FIXED EVEN! PLEASE THIS CAR IS A LEMON. IT NEEDS TO BE DESTROYED SO NO ONE IS ABLE TO DRIVE IT AGAIN.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE DEALER (LARRY H. MILLER DODGE RAM, 10101 PAPAGO FWY, AVONDALE, AZ 85323, 480-865-3985) WAS NOTIFIED AND STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
FAULTY ALTERNATOR
PASSENGER HEADREST DEPLOYED. THE VEHICLE WAS SITTING IN THE DRIVEWAY AND MY TODDLER WAS GETTING INTO HIS SIT WHEN IT JUST POPPED OUT. I TOOK THE VEHICLE IN FOR RECALLS AND ASKED ABOUT IT BUT THE VEHICLE WAS PAST IT'S WARRANTY AND SINCE IT IS NOT A RECALL THEY WANTED $600 PLUS TO REPLACE IT. UPON FURTHER INSPECTION, IT WAS A PLASTIC PIECE THAT JUST BROKE OVERTIME. APROX MILEAGE AT THE TIME WAS AROUND 32,000.
MY DAUGHTER AND I WERE DRIVING ON A SMOOTH STREET, WHEN SUDDENLY THE PASSENGER SIDE HEADREST POPPED FORWARD. IT STRUCK MY DAUGHTER IN THE BACK OF THE HEAD QUITE HARD CAUSING HER TO HAVE A SORE NECK, AND POSSIBLY NEED MEDICAL ATTENTION IF IT IS NOT BETTER IN A DAY OR SO. THIS IS COMPLETELY UNACCEPTABLE. IN THE LONG LINE OF PROBLEMS WITH THIS VEHICLE AND NUMEROUS RECALLS, THERE IS NOW AN INJURY. I FEEL LIKE I HAVE TO WORRY ABOUT MY DRIVER SIDE HEADREST DOING THE SAME WHILE I AM DRIVING. THIS CAR IS LITERALLY FALLING APART. AS A LIFE LONG DODGE OWNER, I DON'T THINK I COULD EVER BUY ANOTHER.
CAR SHUTS OFF IN THE MIDDLE OF DRIVING. POWER STEERING AND BREAKS GO OUT. VERY DANGEROUS, WITHOUT ANY WARNING THE CAR JUST TURNS OFF. IT HAS HAPPENED AT ALL DIFFERENT SPEEDS AND WHILE TURNING. I WAS DRIVING THE CAR ON THE FREEWAY WITH MY KIDS AND CAR SUDDENLY SHUT OFF.
THE CAR WAS STATIONARY WHEN I HAD MT 8 YEAR OLD STEP DAUGHTER TO SEAT ON THE 3RD ROW OF THE CAR AND SHE WAS PUTTING THE SEAT BELT ON THE LEFT SIDEOF THE CAR AND SHE WAS NOT ABLE TO SINCE THE BUCKLE CAME OFF. I TOLD HER TO MOVE TO THE OTHER SIDE AND SAME THING HAPPEN. THE BUCKLE PART ON BOTH SIDES CAME OFF. THIS IS A BIG SAFETY ISSUE FOR ME SINCE I OLWAYS USE THE 3RD ROW IN MY CAR AND NOW I CAN'T SINCE WE CAN'T USE THE SEAT BELLTS.
CAR LOCKING AND UNLOCKING ON ITS OWN, NO KEY DETECTED, THE CAR WAS STATIONARY, IN MY YARD AND AT DIFFERENT STORES, THE CAR HAS BEEN LOOKED AT SEVERAL TIMES IN THE PAST 2 YRS, UNKNOWN,
I BOUGHT MY 2014 DODGE JOURNEY A FEW MONTHS AGO AND EVERYTHING WAS FINE THEN MY AIRBAG LIGHT CAME ON. THE MY CHECK ENGINE LIGHT CAME ON AND IT BECAME SLUGGISH AND JERKY. I HAVE A 4 YEAR OLD SON THAT IS IN THIS VEHICLE EVERYDAY. I AM CONTACTING YOU TO FIND OUT IF THERE ARE ANY RECALLS THAT I NEED TO HAVE TAKEN CARE OF. THANKS
ENGINE LIGHT ON - DETECTED THAT THE ENGINE OIL PRESSURE SENSOR CIRCUIT NEEDS TO BE REPLACE. FAILURE CODE ZZ. ACCORDING TO THE TECHNICAL SERVICE BULLETIN; THIS HAS BEEN AN ON-GOING PROBLEM WITH THE DODGE JOURNEY BUT HAS YET TO BE A RECALL ON THIS ISSUE. THE VEHICLE WAS STATIONARY WHEN THE ENGINE LIGHT CAME ON.
WIFE GOT INTO CAR TO GO TO STORE TOLD ME DONE LIGHTS WOULD NOT GO OFF. I TRIED EVERY SWITCH IN THE CAR BUT NOTHING WOULD TURN THEM OFF. I SENT HER TO STORE ANYWAY KNOWING THAT BATTERY WOULD NOT DIE IN THAT AMOUNT OF TIME. WIFE RETURNED FROM GROCERY STORE STATING SOMETHING SMELLS HOT. I LOOKED IN CAR AGAIN AND I ALSO SMELLED BURNT WIRING. I LOOKED AT THE MIDDLE SEAT LIGHT AND SAW SMOKE. I QUICKLY POPPED THE LENS OFF THE DOME LIGHT AND SAW DRIPPING MELTING PLASTIC. I DISCONNECTED THE LIGHT AND TOSSED IT OUT IN THE LAWN. DODGE SENT AN INSPECTOR TO LOOK AT THE EVENT AND I RECEIVED A LETTER STATING THAT ANY DONE LIGHT WILL BECOME HOT IF LEFT ON. I ASKED THEM IF THEY WERE SUPPOSED TO SMOKE, MELT AND ALMOST DRIP ON A 3 YEAR OLD CHILD'S HEAD. EVEN THE HARNESS MELTED. THEY DON'T THINK THIS IS A BIG DEAL BUT I BELIEVE (AND OTHER PEOPLE HAVE LOOKED AT IT ) BELIEVE IT IS. VERY DANGEROUS! I'VE LEFT A DOME LIGHT ON IN MANY CARS OVER THE YEARS AND NONE STARTED MELTING. I'VE TRIED TO RELAY THIS TO DODGE BUT CAN'T GET ANYONE BUT A LEVEL 1 PERSON TO TALK TO. I'M REALLY BESIDE MYSELF ON THIS. I CAN'T UNDERSTAND HOW THIS IS A BIG DEAL. I'M HOPING BY CONTACTING THIS AGENCY I CAN GET A RESOLUTION AND POSSIBLY PREVENT SOMEONE FROM GETTING SERIOUSLY INJURED.
GEAR SHIFT WAS LIGHTLY BUMPED, CAUSING IT TO BE THROWN INTO PARK WHILE DRIVING AT 50 MPH. VEHICLE MADE A VERY LOUD NOISE, SUDDENLY WOULD NOT DRIVE FORWARD. COMPLETE TRANSMISSION REPLACEMENT NECESSARY.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE BEING OPERATED AT A LOW SPEED, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
'TAKATA RECALL' I'VE CONTACTED SACRAMENTO CHRYSLER , JEEP DODGE , RAM STORE WITH UPDATES TO THE APPOINTMENT DATE AND TIME. I GET INCOMPETENT PHONE RECEPTIONIST THAT TRANSFER TO A SUPPOSED PERSON TO TAKE MY INFORMATION DOWN. YET I DON'T RECEIVE ANY CALLS. I DROVE DOWN THERE AND THEY TELL ME I HAVE TO CALL AS THEY ARE PRE BOOKED ALL WEEK. I GO TO THE CUSTOMER SERVICE DESK AND ASK FOR A MANAGER AND GET TOLD WHICH ONE DO YOU WANT? I SAID A GENERAL MANAGER . SHE REPLIES WE'LL GO SIT OVER THERE IT'S GONNA BE A WHILE. THE TREATMENT AS IF THEY DON'T NEED ANYONE'S SERVICE . I WOULD PAY FOR THE REPAIRS AND HAVE THEM REIMBURSED AT THIS POINT IT'S LOOKING LIKE I HAVE A LEMON!
WHILE ON A FAMILY TRIP TO SAN DIEGO FROM MY HOME IN RIOLINDA CA WE EXPERIENCED A STRONG JERK MOTION FOLLOWED BY A ACCELERATION WHILE THE CAR WAS DRIVING IN CRUISE CONTROL. MY HUSBAND TRIED TO REMOVE THE CRUISE CONTROL SO THAT HE CAN RETURN TO CONTROLLING THE ACCELERATION HIMSELF AND IT WAS STILL ACCELERATING MORE. HE SLAMMED AND THEN CONTINUOUSLY SLAMMED ON THE BRAKES ALMOST REAR ENDING ANOTHER VEHICLE. WE HAVE REFRAINED FROM USING CRUISE CONTROL.
3C4PDCBG1ET[XXX] REQUIRED FCA IS MAKING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. ALSO, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE SERVICE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED AND THE BRAKES INDEPENDENTLY ENGAGED, CAUSING THE VEHICLE TO STOP ABRUPTLY. THE VEHICLE WAS TAKEN TO HEBERT'S TOWN AND COUNTRY CHRYSLER DODGE JEEP RAM (1155 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71105, (318) 221-9000) WHERE IT WAS DIAGNOSED THAT THE ABS WAS THE CAUSE OF THE FAILURES. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
WIFE WAS SITTING IN CAR IN SUPERMARKET PARKING LOT ...TALKING ON PHONE...CAR WAS PARKED AND NOT RUNNING...NO IMPACTS INVOLVED...DRIVERS SIDE HEADREST ACTIVATED...INSPECTION OF HEADREST SHOWS INTERIOR PLASTIC FRAME HOLDING STEEL PIN SHATTERED...HEADREST HAD TO BE REPLACED...WOULD HAVE BEEN A SAFETY ISSUE IF CAR WAS BEING DRIVEN...LUCKILY AIR BAG DIDN'T DEPLOY
ON MAY 15, 2018, APPROXIMATELY 10 MINUTES AFTER I CRANKED MY VEHICLE AND LEFT FOR WORK MY VEHICLE CAUGHT ON FIRE. I WAS APPROACHING A 4WAY STOP IN GAYLESVILLE AL 35973 AT INTERSECTION OF HIGHWAY 35 AND HIGHWAY 68. LUCKILY THERE WAS A TRUCK STOPPED IN FRONT OF ME AND THE DRIVER JUMPED OUT TELLING ME VEHICLE WAS ON FIRE. BEFORE I EVER GOT OUT OF VEHICLE FLAMES WERE SHOOTING OUT FROM UNDER THE HOOD. THE ENGINE COVER CAUGHT ON FIRE AND TOTALED OUT THE VEHICLE IT BURNT THE ENGINE ALL THE WIRING THE HOOD AND FRONT AXLES
AS I WILL BE DRIVING THE GPS SCREEN AND RADIO WILL JUST SHUT OFF. IT WILL RESET ITSELF AND CONTINUE TO DO THIS AS I DRIVE. SOMETIMES IT WILL DO THIS WHEN I BRAKE, BUT IT WILL ALSO JUST DO THIS WHEN I AM DRIVING. IT HAS BEEN HAPPENING FOR AS LONG AS I HAVE BEEN DRIVING THIS CAR. ALSO THE A/C WILL TURN ON BY ITSELF AND CONTINUE TO TURN ITSELF ON AS I DRIVE.
AS I WAS PARKING MY 2014 DODGE JOURNEY IN FRONT OF MY HOME THE STEERING WENT OUT ON ME. I COULD NO LONGER STEER THE CAR. PREVIOUS TO IT GOING OUT I HEARD A KNOCKING NOISE EVERY TIME I TURNED THE WHEEL. AFTER THE STEERING WENT OUT WHEN I TURNED TO THE LEFT THERE WAS A HISSING SOUND. OF COURSE IT IS NOT COVERED UNDER WARRANTY.
THE DRIVER SEAT SEAT BELT ALARM COMES ON AND STAYS ON, EVEN WHEN THE SEAT BELT IS ON. ALSO, THE ENTIRE ELECTRICAL SYSTEM IN THE DRIVER SEAT ISN'T WORKING. THE SEAT DOESN'T MOVE IN ANY DIRECTION ANYMORE. THE REAR SEAT BEHIND THE DRIVER SEAT IS STUCK IN THE FORWARD POSITION RIGHT BEHIND THE DRIVERS SEAT WHICH IS ALSO STUCK. ALSO, THE HORN HASN'T WORKED SINCE I PURCHASED THE VEHICLE. SEEMS LIKE THERE ARE LOTS OF ELECTRICAL ISSUES THROUGH OUT THE VEHICLE. THE SEAT BELT ALARM BEGIN WHEN I CRUNK THE VEHICLE UP IN THE MORNING. I WASN'T IN MOTION. THE MIDDLE SEAT BEHIND THE DRIVER SEAT FLEW FORWARD WHILE VEHICLE WAS IN MOTION AND GOT STUCK AND HAS BEEN STUCK EVER SINCE. MY SONS LEGS ARE TOO LONG TO SIT IN THAT REAR SEAT AND I HAVE A CARSEAT IN THE OTHER. WITH THESE STUCK SEATS THERE ISN'T MUCH ROOM. THE ELECTRICAL ISSUES IN THE DRIVER SEAT MAKES ME WONDER IF IT'S NOT REGISTERING WHEN I'M WEARING A SEAT BELT, IS THE AIR BAG GOING TO GO OFF IF IT NEEDED TO?
THESE CARS HAVE MASSIVE OIL LEAKS FROM BAD SEALS ON THE OIL COOLER AND FILTER HOUSING ASSEMBLY. THIS CAN CAUSE YOUR ENGINE FAILURE OR A FIRE.
2014 DODGE JOURNEY. CONSUMER WRITE IN REGARDS TO STEERING WHEEL RECALL. *VA THE CONSUMER STATED AFTER THE TRANSMISSION AND STEERING RECALL WAS COMPLETED THE STEERING WHEEL BECAME LOOSE. *JS
BOUGHT CAR JANUARY 23 ,2018. ON FEBRUARY 28, 2018 WENT TO STORE AND CAME OUT AND TRIED TO GET IN VEHICLE, HOWEVER THE LOCKS WOULD NOT OPEN. I GOT THE KEY OUT AND OPENED THE DOOR. THERE WAS NO POWER WHATSOEVER TO THE VEHICLE. CALLED AAA FOR A JUMP. THEY TESTED BATTERY AND SAID IT WAS FINE, TRIED TO JUMP IT, BUT WOULD NOT START. HAD TO GET TOWED TO DEALERSHIP. THEY HAVE HAD THE CAR AND HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS WRONG SO FAR (AS OF 3/2/18). THE VEHICLE WAS PARKED WHEN THIS SITUATION OCCURRED.
THE SEATBELT ON DRIVERS AND PASSENGER SIDE DOES NOT LOCK IN PLACE AND WILL NOT GO IN AND OUT.BEEN LIKE THIS SINCE THE DAY WE BOUGHT IT.
IN AUGUST 2017 I CAME OUT TO GET INTO THE CAR AND THE DRIVERS SIDE HEADREST HAD PARKED IN THE DRIVEWAY DEPLOYED OVERNIGHT. NEXT DAY WE WERE SITTING IN THE CAR WAITING FOR FOOD TO BE DELIVERED AND THE PASSENGER SIDE HEADREST DEPLOYED STRIKING MY DAUGHTER IN THE FACE HARD ENOUGH TO LEAVE A BRUISE. HEADREST WILL NOT RESET AND DEALERSHIP STATES THAT IT IS A MANUFACTURER DEFECT BUT WILL NOT REPLACE THEM. VEHICLE WAS AT 80000 MILES AT THE TIME SO NO LONGER UNDER FULL WARRANTY, BUT THE MANUFACTURER SHOULD HAVE TO REPLACE FAULTY SAFETY EQUIPMENT REGARDLESS.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS APPLIED AND BECAME STIFF AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO CONCRETE DIVIDERS. THE ESC WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,385.
TWO DAYS AGO MY ABS AND ESC LIGHT CAME ON, I HAVE ALSO NOTICED SINCE THEN I HAVE NO CRUISE CONTROL. IN THE WINTER HERE THE ROADS ARE QUITE SICK, AND THE ANTILOCK BRAKES THAT ARE ON THIS VEHICLE NO LONGER FUNCTION. WHEN I WAS DRIVING INTO WORK AND CAME TO A STOP LIGHT, I TRIED TO STOP AND KEPT SLIDING AS A RESULT.
THE FACTORY INSTALLED HEADLAMPS ARE TOO DIM IN COMPLETE DARKNESS. I REPLACED MINE OUT WITH SYLVANIA BRIGHT WHITE LIGHTS AT A COST OF AROUND $50.00. I ALSO REPLACED THE HEADLIGHTS ON MY PREVIOUS CAR, A 2013 DODGE AVENGER. I THINK DODGE NEEDS TO CONSIDER HOW THIS AFFECTS NIGHT-TIME DRIVING ON THESE MODELS. I THINK IT IS VERY UNSAFE TO DRIVE IN THE DARK OR FOG WITH THOSE OLD LIGHTS.
WHILE IN DRIVE FOR THE AUTOMATIC TRANSMISSION OR AUTO-SHIFT OPTION, WHETHER IN MOTION OR NOT, THE GEARSHIFT DOES NOT LOCK MOVING THE SHIFT KNOB FROM DRIVE TO ANY GEAR ABOVE NEUTRAL. MOST GEARSHAFTS IN AUTOMATIC TRANSMISSION VEHICLES LOCK AT NEUTRAL AND THE BRAKE MUST DEPRESS BEFORE GOING INTO REVERSE OR PARK. THIS VEHICLE HAS NO SUCH PREVENTATIVE METHOD AGAINST PERMANENT DAMAGE TO THE DRIVETRAIN/TRANSMISSION/ENGINE.
LOSS OF POWER STEERING FLUID BEGAN IN THE FALL. THEN THE CHECK ENGINE LIGHT BEGAN TO COME ON WHEN I WOULD DRIVE AROUND A BEND. NOW ABOUT 2 MONTHS LATER THE TRACTION CONTROL RANDOMLY TURNS OFF WHILE DRIVING.
THIS CAR HAS JUST A LITTLE OVER 33145 MILES AND I JUST FOUND OUT THAT THE ROTORS ON THE BACK HAVE RUSTED SO BAD THAT THEY WORE OUT THE BACK BRACKS AND CANNOT BE TURNED DOWN THEY HAVE TO BE REPLACED. I HAD MY GRANDCHILDREN IN THIS CAR LESS THAN 2 WEEKS AGO AND MY CAR WAS INSPECTED IN AUGUST BY A DODGE DEALER AND THEN I TOOK IT BACK ON 8/28/17 BECAUSE THE BRAKE LIGHT WAS ON THEY SAID THE BRAKES WERE FINE I HAVE IT ON THE INVOICE FRONT BRAKES 10/32 80% AND 7/32 60% BUT THEY SAID THEY WERE FINE THERE NO WAY THAT RUSTED IN 2 MONTHS TO THAT POINT. I WILL HAVE MIDAS TAKE A PICTURE OF THOSE ROTORS WHEN THEY FIX MY CAR TOMORROW $600.00 FOR CAR REPAIRS THIS WEEK ALONE. DODGE NEED TO PAY FOR MY ROTORS AND LABOR AND THEY ARE REFUSING BECAUSE I WILL NOT TAKE IT BACK TO THE DEALER. I WILL NOT HAVE MINE OR MY FAMILIES LIVES RISKED AGAIN. I AM DONE WITH DODGE TWO BRAND NEW DODGE JOURNEYS IN 4 YEARS AND MAJOR PROBLEMS WITH THE BRAKES, LOW HEADLIGHT BEAMS AND ELECTRICAL ISSUES NOT TO MENTION 2 RECALLS. I JUST FOUND OUT TODAY ALL THIS
VEHICLE WAS IN MOTION AND SUDDENLY JUST SHUTS OFF WITHOUT POWER TO ANY OF THE HAZARD LIGHTS. IT CAN GET A LOT OF PEOPLE KILLED WITH SUCH A SAFETY GLITCH. DOES IT, THEN TURNS BACK ON MAYBE AFTER 10 TO 40 MINS OF BEING OFF.
I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS SAME VEHICLE TO MY LOCAL DODGE/CHRYSLER DEALERSHIP AND THE CAR ONCE AGAIN SHUT OFF ON ME. THIS TIME I WAS IN THE PROCESS OF TAKING OFF FROM A RED LIGHT WHEN THE VEHICLE STOPPED IN THE MIDDLE OF THE INTERSECTION. AGAIN, I LOST THE ABILITY TO EVEN USE MY HAZARDS. I AM GOING TO HAVE IT TOWED TO MY LOCAL DEALERSHIP WITHIN THE NEXT FEW HOURS.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE PASSENGER SIDE HEADREST AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER (SUNLAND PARK DODGE CHRYSLER JEEP RAM, 950 CROCKETT ST, EL PASO, TX 79922) AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
PASSENGER HEAD REST AIR BAG POPPED OUT. I WASN'T DRIVING AND WAS ON THE DRIVE WAY ABOUT TO LEAVE THE HOUSE WHEN MY DAUGHTER AND ME HEARD A NOISE AND IT WAS THE HEAD REST THAT HAD POPPED OUT. WE WERE LUCKY THAT MY DAUGHTER DIDN'T GET HIT BY IT IN THE HEAD.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE CONTACT BROUGHT THE VEHICLE TO THE VICTORVILLE MOTORS DEALER (14617 CIVIC DRIVE, VICTORVILLE, CA 92394; 760-733-8484) FOR THE RECALL REPAIR. APPROXIMATELY TWO DAYS AFTER THE RECALL REPAIR, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE SAME DEALER WHO INFORMED THE CONTACT THAT THE RECALL REPAIR WAS COMPLETED, BUT THEY WERE UNABLE TO SHOW HER THE REMOVED PARTS. THE DEALER ALSO INFORMED THE CONTACT THAT THE AIR BAG WARNING INDICATOR ILLUMINATING COULD MEAN SEVERAL OTHER POSSIBLE AIR BAG FAILURES, AND THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A VIN SEARCH WAS COMPLETED AND NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS) WAS STILL LISTED AS RECALL INCOMPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
IN AN ACCIDENT WHERE FRONT AND BACK END OF THE CAR WERE HIT. AIRBAGS DEPLOYED. MANUAL SAYS THAT KNEE AIRBAG IS JUST BELOW STEERING COLUMN. ACTUAL AIRBAG DEPLOYED DOWN BY FEET - DIRECTLY IN LINE WITH EMERGENCY BRAKE PEDAL. SINCE DRIVERS FOOT WAS ON THE BRAKE, THE AIRBAG CRUSHED THE DRIVERS FOOT AGAINST THE BRAKE PEDAL CAUSING PERMANENT DAMAGE TO FOOT. DRIVER WAS GOING STRAIGHT AND IN THE PROCESS OF STOPPING WHEN HIT IN THE REAR CAUSING DRIVER TO HIT THE CAR AHEAD. IT WAS ON A 4 LANE CITY STREET. 4 CARS INVOLVED IN ACCIDENT- ALL GOING STRAIGHT AT A LIGHT. 2 OLDER CARS WITH NO AIRBAGS WERE ABLE TO DRIVE AWAY. THEY WERE THE FRONT CARS. DODGE JOURNEY WAS 3RD. DRIVER OF DODGE JOURNEY WAS THE ONLY INJURY. GETTING READY FOR 3RD SURGERY. THIS ACCIDENT HAS CAUSED A PERMANENT DISABILITY. DRIVER WILL NEVER WALK NORMALLY AGAIN...UPDATED 09/26/17 *BF ...UPDATED 10/03/17 *BF UPDATED 7/19/18*JB
I BOUGHT THIS VEHICLE ABOUT A YEAR AGO WHEN IT ONLY HAD 16K MILES ON IT AND I JUST FOUND OUT THAT MY VEHICLE HAD WARPED ROTORS AND BRAKES WITH NOW ONLY 27K MILES ON IT. AFTER ONLY HAVING IT FOR A YEAR NONE OF THIS SHOULD BE GOING ON WITH IT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Dodge Journey → · Every Journey year → · How the figures are calculated →