TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE TRAVELING APPROXIMATELY 65 MPH, THE HORN SOUNDED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
2010 Dodge Journey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
MY VEHICLE WAS PARKED IN MY DRIVEWAY AND THE HORN BEEP ONCE. A FEW HOURS LATER I WENT BEEPED AGAIN. THE NEXT DAY IT STARTED BEEPING CONTINUALLY, AND I HAD TO REMOVE THE FUSE TO STOP THE HORN FROM BLOWING. I REPLACE THE FUSE AND HAD NO PROBLEMS FOR ABOUT A MONTH. THEN WHILE ON VACATION IN MYRTLE BEACH THE HORN STARTED BLOWING NO STOP. I HAD TO REMOVE THE FUSE AGAIN. WHEN I REPLACED IT THE HORN STARTED BLOWING AGAIN. I HAVE SINCE REMOVED THE FUSED AND TRIED DISCONNECTING THE BATTERY. THE HORN STILL CONTINUES TO BLOW NON-STOP.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER TO START THE VEHICLE AND THAT THERE WAS A LOSS OF POWER CHARGE FROM THE BATTERY. THE CONTACT CONSTANTLY HAD TO RECHARGE THE BATTERY DUE TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN IN THE IGNITION SWITCH TO START THE VEHICLE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE LOW TIRE SENSOR LIGHT ILLUMINATED. THE CONTACT HEARD AN ABNORMAL SOUND FROM THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE METAL VALVE STEM NEEDED TO BE REPLACED BECAUSE IT WAS CRACKED CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,716. UPDATED *CN THE CONSUMER STATED THE VALVE NUT CAME OFF AND THE VALVE STEM AND SENSOR WERE SUCKED INSIDE THE TIRE, WHICH CAUSED THE TIRE TO GO FLAT. UPDATED 09/08/15*JB
1. WHILE PARKED UNLOCKED AT FRIEND'S HOME, CAR AUTOMATICALLY LOCKED DOORS. KEYS WERE INSIDE THE VEHICLE AT THE TIME AND NO ONE WAS IN THE VEHICLE. REQUIRED SPARE SET BE BROUGHT TO OPEN THE DOORS. 2. WHILE PARKED AT HOME, HORN STARTED RANDOMLY SOUNDING AT 1:30 AM. BEEPING WAS RANDOM PATTERN OF SHORT AND LONG BEEPS LASTING FROM A FEW SECONDS TO A MINUTE AND INCIDENTS WERE SEPARATED ANYWHERE FROM 5 TO 30 MINUTES. NO LIGHTS FLASHED AS THEY WOULD FOR SECURITY SYSTEM. CHECKED VEHICLE FOR SIGNS IT HAD BEEN DISTURBED, BUT SAW NO INDICATION. AFTER AN HOUR, MADE DECISION TO REMOVE FUSES FOR HORN. WHILE DOING SO, THE HORN SOUNDED. KEYS WERE INSIDE THE HOUSE AT THAT TIME AND NO ONE WAS NEAR THEM, SO NOT RESULT OF ANYONE TOUCHING THEM. THEN, APPROXIMATELY 30 MINUTES LATER, HORN STARTED SOUNDING AGAIN, EVEN THOUGH FUSES WERE PULLED. TRIED TO REMOTE START CAR TO MAKE IT STOP, BUT WOULDN'T OPERATE. THEN TRIED TO MANUALLY START CAR, BUT WOULD NOT OPERATE. GAVE UP, APOLOGIZED TO THE NEIGHBORS (AFTER 3 AM BY NOW) AND WENT BACK TO BED. CAR DID NOT BEEP ANYMORE THAT NIGHT. THE NEXT MORNING, HAD TO RESET COMPUTER TO GET CAR TO START. 3. WHILE DRIVING TO WORK THAT DAY, CAR RANDOMLY STARTED BEEPING. NO CONTACT WAS MADE WITH THE HORN AT THAT TIME. CONCERNED BECAUSE THIS IS DISTRACTING TO ME AND OTHER DRIVERS. ALSO, HAVING IT SOUND IN THE MIDDLE OF THE NIGHT IS NOT GOOD FOR ME OR THE NEIGHBORS. SAW THAT THIS SEEMS TO BE A SOMEWHAT COMMON PROBLEM THAT DEFIES SIMPLE REPAIRS AND IS RELATED TO TIPM. DEALE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE WIPERS INDEPENDENTLY ACTIVATED, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, ALL OF METERS AND GAUGES DISPLAYED INCORRECT READINGS, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE TURNING THE KEY IN THE IGNITION SWITCH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE DIP STICK FOR THE TRANSMISSION LEAKED AFTER THE ENGINE WAS RUNNING FOR MORE THAN 70 MILES AND FULLY HEATED UP. THE TRANSMISSION FLUID BOILED AND CAME UP THE TOP OF THE DIP STICK AND LEAKED DOWN AROUND THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE OTHER LEAKS WERE REPAIRED, BUT THIS ONE REMAINED AN ISSUE. THE MANUFACTURER GAVE THEM A THREE YEAR EXTENDED WARRANTY BECAUSE OF THE LEAKS, BUT TOLD THE CONTACT THEY WOULD DO NO MORE REPAIRS TO THE VEHICLE AFTER THAT. THE VEHICLE HAD NOT CAUGHT FIRE, BUT THE TRANSMISSION FLUID LEAKED ONTO THE MANIFOLD. THE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED, THE DOORS FAILED TO UNLOCK, AND THE WINDOWS FAILED TO ROLL DOWN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
AS OF 5/22/2015 VEHICLE HAS 37727 MILES. CHRYSLER ISSUED IN 3/2011 AN EXTENDED WARRANTY CITING PREMATURE BRAKE AND ROTOR WEAR. CARS FRONT ROTORS AND BRAKES WERE REPLACED ON 8/7/2013 - 27581 DUE TO EXCESSIVE VIBRATION IN FRONT AXLE DURING BRAKING. ON 10/24/2013 - 28170 REAR ROTORS HAD TO BE RESURFACED DUE TO SEVER VIBRATION IN REAR AXLE. ON 5/22/2015 - 37727 FRONT BRAKES WERE REPLACED AND FRONT ROTORS WERE RESURFACED BECAUSE OF EXCESSIVE VIBRATION IN FRONT AXLE DURING BRAKING. VIBRATIONS ARE SEVERE AT HIGHWAY SPEED AND COULD CAUSE LOSS OF CONTROL.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT REMOVED THE KEY FROM THE IGNITION; HOWEVER, THE VEHICLE WOULD NOT SHUT OFF INTERMITTENTLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE AIR BAGS, ELECTRICAL SYSTEM RECALL. THE DEALER STATED THAT THE INTEGRATED TRANSMITTER, KEY FOB, RECEIVER, AND WIRELESS IGNITION NODE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 78,780.
ABOUT 3 MONTHS AGO MY HORN STARTED JUST RANDOMLY HONKING. IT DIDN'T MATTER IF IT WAS PARKED OR RUNNING. SEEMS TO HAPPEN MORE WHILE PARKED AND IN THE MIDDLE OF THE NIGHT. NOW THE LOCKS DON'T WANT TO UNLOCK WHEN I PRESS BUTTON ON REMOTE OR CAR JUST UNLOCKS ITSELF. I CAN GO OUTSIDE HOLDING KEYS IN HAND WITHOUT PRESSING ANYTHING CAR WILL UNLOCK OR LOCK. SEVERAL INCIDENTS SO FAR OF WINDOWS JUST RANDOMLY ROLLING DOWN. THE HONKING THING SCARES ME THE MOST ESPECIALLY WHILE IN TRAFFIC JAMS WHEN PEOPLE HAVE ROAD RAGE! I'VE GOTTEN PLENTY OF MIDDLE FINGERS BECAUSE OF THIS POSSESSED CAR. I'VE ALSO HAD THE CAR JUST SHUT OFF AT A STOP LIGHT. IT DID HOW EVER START IMMEDIATELY. THANKS DODGE FOR TAKING MY MONEY, DISREGARDING MY FAMILIES SAFETY AND GIVING ME A POS!
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS. A CERTIFIED MECHANIC WAS UNABLE TO GENERATE A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,478. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 8 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
I BOUGHT MY CAR DECEMBER OF 2010 AND SINCE OWNING IT HAS BEEN NOTHING BUT ISSUES. I DID HAVE SOME THINGS FIXED RIGHT AFTER PURCHASE AND OTHERS THEY SAID THEY SAW NO ISSUE. MY VEHICLE KEEPS LOOSING COOLANT AND WAS OVERHEATING WHICH NOT BURNT MY RESERVOIR, MY CAR DOESN'T ALWAYS START WHICH HAS HAPPENED SINCE I PURCHASED, DOOR LOCK DOESN'T WORK ON DRIVER DOOR, AND HORN WAS SOUNDING WHILE DRIVING AND ALARM WAS CONSTANTLY GOING OFF UNTIL I REMOVED FUSE, AND FUSE BOX ALWAYS HAS A CLICKING NOISE. I AM NOT THE ONLY ONE WITH ISSUES WITH THIS VEHICLE I HAVE SEEN MANAU WITH SIMILAR ISSUES AND THEY ARE ALL EXTREMELY DANGEROUS ESPECIALLY WITH CHILDREN IN THE CAR. ALSO MY CAR MADE A TERRIBLE GROWLING NOISE AND I HAD TRANSMISSION REPLACED. PLEASE HELP GET THESE INVESTIGATED IT'S TERRIBLE. NEVER AGAIN WILL I PURCHASE A DODGE OR ADVISE ANYONE TO DO SO. WOULD BE A GREAT CAR IF IT DIDN'T ALWAYS HAVE THESE ISSUES. JUST WANT PROBLEMS ADDRESSED FOR ALL OWNERS SO THEY CAN ENJOY A CAR THEY BOUGHT WITH THEIR FAMILIES. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE THE HEAD GASKETS, ENGINE, AND ENGINE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE THE HEAD GASKETS AND THE ENGINE WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
HIGH SPEED ON BLOWER DOES NOT WORK ANYMORE. THIS CAN AFFECT VISIBILITY IF DEFOGGER CAN'T KEEP UP ON LOWER SETTINGS. ISSUE TRACED TO MELTED CONTROL BOARD, SUGGESTING THE POSSIBILITY OF A THERMAL EVENT. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS A SUDDEN LOSS OF POWER CAUSING THE VEHICLE TO FAIL TO ACCELERATE. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,395.
PURCHASED A PRE-OWNED 2010 DODGE JOURNEY LAST AUGUST. HAVING INTERMITTENT ISSUES WITH IT STARTING PROPERLY. AROUND NOVEMBER OF 2014 THE DOOR LOCKS (OTHER THAN THE DRIVER'S SIDE DOOR ALONE) STOPPED WORKING CORRECTLY. THE DOORS WOULD LOCK EVERY TIME, BUT WOULD INTERMITTENTLY FAIL TO UNLOCK ANYTHING EXCEPT FOR THE DRIVER'S SIDE. TOOK IT TO THE DEALER (AS I HAVE A 2 MONTH OLD THAT WOULD PREFER NOT TO BE TRAPPED IN A CAR I CAN'T UNLOCK) AND THEY DIAGNOSED IT BACK TO THE TIPM. IT COSTS $1000 TO REPLACE, AND AS I SAID I HAVE A 2 MONTH OLD AND DON'T HAVE THE FINANCIAL MEANS TO REPAIR A PART THAT SHOULD NEVER HAVE BEEN AN ISSUE TO BEGIN WITH. *TR
SINCE PURCHASE HORN BEEPS INTERMITTENTLY WHEN DOORS ARE OPENED AND SHUT. DEALER COULD NEVER FIND ISSUE. WINDOWS WOULD NOT GO UP IN FRONT BUT CORRECTED SELF. NOW BATTERY DIES AND NO DEALER CAN FIND THE REASON. PUT IN BRAND NEW BATTERY AND LASTED A WEEK UNTIL DOING IT AGAIN. DASH LIGHTS DIM TO ALMOST DARK WHEN WIPERS ARE TURNED ON. SOMETIMES DASH LIGHTS STAY ON WHEN DOOR CLOSED AND MUST STAY UNTIL DELAY TO BE SURE THEY ARE ALL OFF . VERY ANNOYING. THERE ARE MANY ASPECTS THAT WE LIKED WITH THE JOURNEY BUT THIS IS A REAL PROBLEM. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V139000 (ELECTRICAL SYSTEM) AND 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 128,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL STARTED TO SHAKE EXCESSIVELY. THE CONTACT MENTIONED THAT THE ESC AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT THE SHIFT LEVER BECAME STUCK IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE HORN INDEPENDENTLY ACTIVATED. THE VEHICLE FAILED TO START AND THE DOORS LOCKED INDEPENDENTLY. AS A RESULT, THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE CONTACT HAD TO USE THE EMERGENCY KEY TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
MY STEERING STARTED TO VIBRATE EXCESSIVELY AND THEN THE BRAKES STARTED TO GET HOT, IT SOUNDED AS IF I WAS RUNNING OVER THE BUMPS ON THE SIDE OF THE ROAD THAT WARN DRIVERS THEY ARE ABOUT TO LEAVE THE ROAD; HOWEVER, I WAS NO WHERE CLOSE TO THEM. THEY EVENTUALLY STUCK AND BEGAN TO SMOKE. I STOPPED THE CAR AND LEFT IT IN A PARKING LOT SO THAT IT WOULD NOT BURN TO THE GROUND IF I DECIDED TO DRIVE IT. BOTH DRIVER AND PASSENGER SIDE ROTOR AND CALIBER WERE CHANGED AND I AM STILL HAVING PROBLEMS WITH THE BRAKES STICKING. *TR
AFTER DRIVING APPROXIMATELY 10 - 20 MILES, I SHUT THE VEHICLE OFF AND WHEN I WENT BACK TO START IT ABOUT 1 HOUR LATER, IT WOULD NOT START. THERE WAS A CLICK AND NOTHING. AFTER SEVERAL ATTEMPTS AND MAYBE 5 MINUTES LATER, THE VEHICLE STARTED. I HAD NO FURTHER ISSUES UNTIL MARCH 17, 2015 WHEN I WENT TO START MY VEHICLE AND AGAIN NOTHING HAPPENED. THINKING IT WAS A BATTERY, I HAD IT CHECKED OUT AND WAS TOLD AT THAT TIME THAT THERE WAS A RECALL ON 2010 JOURNEY IGNITION SWITCHES. THE RECALL STATES THAT IT IS ON VEHICLES THAT WERE BUILT PRIOR TO JUNE 2010. EVEN THOUGH MY VEHICLE WAS BUILT IN MAY 2010, IT IS NOT INCLUDED IN THE RECALL. I DON'T THINK I SHOULD HAVE TO PAY $700 OUT OF POCKET TO FIX AN OBVIOUS DEFECTIVE PART. PLEASE, I WOULD LIKE TO KNOW WHY MY VEHICLE WAS NOT INCLUDED IN THE RECALL. *TR
IN JUNE OF 2013 MY CAR ALARM STARTED TO COME ON RANDOMLY. FIRST WHILE CAR WAS IN PARKED POSITION. DAYS AFTER IT THEN STARTED SOUNDING WHILE DRIVING, LEAVING MY THEN 6 YEAR OLDS HYSTERICAL. IT WAS HAPPENING SO MUCH THAT WE TOOK OUT THE FUSES. IN NOV 2014, WHILE ENTERING THE INTERSTATE EXIT MY CAR SHUT OFF GOING 35MPH AROUND A DEEP CURVE. I LOST ALL CONTROL OF STEERING AND ACCELERATION, BRAKES LOCKED UP. I WAS ABLE TO FORCE STEER TO SHOULDER AND TURN CAR OFF AND BACK ON. IT RAN OK UNTIL A COUPLE WEEKS LATER IT DID IT AGAIN. COMING HOME OFF INTERSTATE W/ KIDS IN CAR, CAR SHUT OFF WHILE GOING 40 MPH IN MID CURVE! NOW BEGINNING FEB 2015, MY BATTERY GOES DEAD REPEATEDLY. I'VE HAD TO HAVE IT JUMPED OFF ALMOST EVERY MORNING FOR LAST MONTH. I TOOK IT TO AUTO STORE AND BATTERY TESTED GOOD. MARCH 2015, BATTERY GOING DEAD AGAIN. I'VE HAD ACCREDITED MECHANIC LOOK AT IT WHO TESTED EVERYTHING ALONG W/ RELAYS. HE STATED BATTERY WAS GOOD BUT BASICALLY ALARM, ALTHOUGH IT'S NOT HEARD, ITS STILL WAKING UP AND DRAIN BATTERY. HE COULDN'T GO BEYOND THIS POINT TO FIX BECAUSE HE BELIEVED IT'S SOMETHING IN COMPUTER SYSTEM? I TOOK TO DEALER AND AFTER I EXPLAINED EVERYTHING TO THEM & BEEN WITHOUT A CAR FOR WEEK, THEY INSISTED IT BATTERY WAS BAD. SO WE HAVE REPLACED BATTERY, YET THEY DID NOT ADDRESS RANDOM ALARM/HORN. SO I TOOK BACK SAME DAY TO ADDRESS THIS ISSUE B/C IT WILL CONTINUE. THEY NOW ARE SUGGESTING TO REPLACE HORN SWITCH OF WHICH AFTER LOOKING AT OTHER CONSUMERS I DON'T THINK WILL FIX THE PROBL
I WENT TO THE STORE GOT WHAT I NEEDED CAME OUT AND THE JOURNEY WOULD NOT START. I HAD IT TOWED TO THE DODGE DEALERSHIP AND THEY TOLD ME THE TIPM WAS BAD.THEY REPLACED IT AND HAS BEEN WORKING SO FAR. IT COST 900.00 DOLLARS TO FIX WITH ONLY 37424 MILES ON IT.THE OTHER PROBLEM WAS THE BRAKES ALL HAD TO BE REPLACED WITH JUST OVER 20000 MILES ON THE CAR. THE DEALERSHIP COVERED THE FRONT BRAKES BUT WITH A DEDUCTIBLE OF 100.00 DOLLARS BUT I HAD TO PAY FOR THE BACK BRAKES. *TR
WHILE DRIVING INTO WORK THIS MORNING MY HORN BEGAN TO GO OFF ON ITS ON AND RANDOMLY. NOTHING I DID WOULD STOP THE HORN FROM GOING OFF. I CALLED BOTH MY DEALER AND CHRYSLER DIRECTLY NEITHER SAID THEY HAVE HEARD OF ANY ISSUES REGARDING THIS. SOME OF THE WARNING LIGHTS ON MY DASH ALSO CAME UP AND THEN WENT OFF. THIS SEEMS TO BE A SAFETY ISSUE AND I AM CONCERNED. *TR
ENGINE STALLED WHILE DRIVING CAUSING LOSS OF POWER STEERING & POWER BRAKES. DIAGNOSIS REVEALED THAT ENGINE WOULD STALL IF KEY WAS MOVED SLIGHTLY. COULD HAVE CAUSED A SERIOUS ACCIDENT. SUPERSTITION SPRINGS CHRYSLER REPLACED THE WIN MODULE AT A COST OF $492.46. HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE THE MANUFACTURER ACCEPTS RESPONSIBILITY, INITIATES A RECALL AND TAKES CARE OF THE PROBLEM AT NO COST TO THE VEHICLE OWNER?? I BELIEVE THAT CHRYSLER CORP SHOULD REIMBURSE ME FOR THE COST OF THIS REPAIR. *TR
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED CONTINUOUSLY. THE HEADLIGHTS FLASHED ON AND OFF AND THE DOORS AND WINDOWS LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
DRIVING VEHICLE LOCALLY, MAKING SEVERAL STOPS. THE LAST STOP, WHEN I RETURN TO CAR ABOUT 8:00PM WITH MY CHILDREN, CAR WOULDN'T START. ATTEMPTED TO GET IT JUMPED OFF AND THAT DIDN'T WORK. ABOUT 10:00P IT STARTED. I STOPPED BY THE GAS STATION TO FILL UP, CUT IT OFF, AND IT WOULDN'T START AGAIN. I CONTACTED AAA, WHEN THEY FINALLY ARRIVED ABOUT 45 MIN LATER, IT STARTED. THIS OCCURRED AROUND OCTOBER 2012 IT OCCURRED AGAIN AROUND APRIL 2013, AGAIN MAY 2013, AGAIN JANUARY 2014, MARCH 2014, DECEMBER 2014, AND MARCH 2015. *TR
A COUPLE MONTHS AFTER PURCHASING MY VEHICLE, IT STOPPED IN THE MIDDLE OF THE STREET. THIS HAPPENED PERIODICALLY OVER A COURSE OF THREE YEAR.. LAST WEEK, MY CAR STOPPED IN THE MIDDLE OF THE STREET, ALMOST KILLING MY CHILDREN AND I. WHEN I REPORTED THIS TO DODGE, I WAS TOLD THAT IT HAD BEEN RECALLED FOR AN IGNITION ISSUE (I WAS NOT AWARE OF) AND IT HAD BEEN REPAIRED BEFORE I PURCHASED IT. THE RECALL ISSUE WAS CAUSING THE THE SAME TYPE OF ISSUES THAT I WAS HAVING. NOW MY CAR WONT START AND LO AND BEHOLD, IM BEING TOLD ITS MY IGNITION, YET IM BEING TOLD THAT ITS NOT DODGES PROBLEM. WE ALMOST DIED AND DODGE COULD CARE LESS. *TR
TAKING CAR TO LOOK AT, CK ENGINE LIGHT ON. HAD PROBLEMS WITH IT CUTTING OFF ON E'WAY RAMP. TOOK OFF ALL KEYS. MECHANIC TOLD ME CAR WAS BUILT WITH A DEFECT MOTOR. NOTHING HE COULD DO. TAKING TO ANOTHER MECHANIC AND ESP BAS LIGHT AND TRACTION LIGHT COMES ON. *TR
THIS IS THE WORST VEHICLE I HAVE EVER BOUGHT. I PURCHASED IN 2012, IT WAS A LITTLE OVER 1 YEAR OLD. MULTIPLE ISSUES SINCE THEN. MOST RECENT, I REPLACED AN ENGINE. AN ENGINE IN A 2010. I TOOK MY CAR TO KAHLO DODGE IN INDIANA. WORST DEALER SERVICE EVER. RUDE AND UNPROFESSIONAL. THEY REPLACED A CLUSTER AND 1 HOUR LATER WE WERE BACK AT DODGE FOR THE SAME ISSUE. THEN THE SERVICE MANAGER SAID CHRYSLER SUPPLIES DEFECTIVE PARTS. WOW. IS THIS OK TO DO...WE PAY THOUSANDS FOR A VEHICLE AND CHRYSLER SUPPLIES DEFECTIVE PARTS??? WE TAKE IT BACK AND THEY FIX YET AGAIN. HOURS LATER, YOU GUESSED IT WE ARE BACK AGAIN AND THEY TELL US THEY CAN'T DO ANYTHING BECAUSE THEY ARE CLOSED. WE TAKE IT BACK THIS MONDAY AFTER THEY LET US DRIVE OFF IN AN UNSAFE VEHICLE AND THEY TELL US IT'S THE BREAKS AND SAID IT WAS GOING TO BE $700. THEN THEY TAKE IT APART AND SAY ITS NOT THAT PUT IT BACK TOGETHER TEST DRIVE IT AND TELL US IT'S THE MASTER SOLENOID AND IT WILL BE $1000. I HAVE HAD ENOUGH OF DODGE. I CALLED THE HELPLINE ONLY FOR THEM TO TELL ME A SUPERVISOR WILL CALL IN 1 BUSINESS DAY. 4 BUSINESS DAYS LATER I CALL THEM BACK AND GET A"SUPERVISOR" WHO WILL "LOOK INTO " MY ISSUES. I AM DONE. FILING A LAW SUIT, CALLING LOCAL TV STATIONS, ENOUGH DODGE!!! DO THE RIGHT THING, READ THESE POSTS AND FIX THESE ISSUES. WE SPEND A LOT OF MONEY ON YOUR CRAPPY PRODUCT ONLY TO BE GOUGED OVER AND OVER. YOUR RECALLS NEVER END. YOUR SERVICE IS HORRIFIC. MAYBE YET ANOTHER CLASS ACTION WILL SOLVE THIS. THEY HAVE SO MANY I AM S
PURCHASED VEHICLE DEC 2012, MAY 2013 HORN ON VEHICLE GOES OFF IN MIDDLE OF NIGHT, TURN CAR ON AND THEN OFF AND HORN STOPS. MAY 2013 DRIVING DOWN ROAD AND HORN STARTS GOING OFF. TAKE CAR TO STANELY DEALERSHIP MAY 29 2014 AND THEY CAN NOT FIND ANYTHING WRONG WITH HORN. HORN CONTINUES TO GO OFF, TAKE FUSE OUT OF FUSE BOX. JULY 2014 BATTERY WAS DEAD, REPLACED BATTERY JULY 2014. 2-3 WKS LATER BATTERY WAS DEAD AGAIN. TOOK TO DEALERSHIP IN GATESVILLE TX AND THEY STATED THE COULD NOT FIND WHY BATTERY WAS DRAINED. TOOK BATTERY BACK TO VENDOR AND WAS REPLACED. 2 MONTHS LATER BATTERY DEAD AGAIN, TOOK CAR TO DEALERSHIP AND THEY RECHARGED BATTERY FREE OF CHARGE. DEC 12 2014 DRIVING CAR AT 6:20 AM 1 BLOCK FROM HOUSE CAR TURNS OFF GOING 30 MILES PER HOUR. HAD TO COME TO COMPLETE STOP PUT IN PARK AND CAR RESTARTED. DEC 16 2014 BATTERY IS DEAD, GO AND BUY NEW BATTERY AT WALMART. DEC 20 2014 DAUGHTER BORROWS CAR AND CLAIMS THE CAR SHUT OFF ON HER ON THE HWY IN TOWN GOING 40 MILES PER HOUR. JAN 20 2014 AFTERNOON AFTER PICK UP SON FROM SCHOOL, DRIVING 30 MILES PER HOUR AND CAR SHUTS OFF WHILE DRIVING. TAKE CAR INTO DEALERSHIP JAN 24 2014, MECHANIC CLAIMS MONDAY MORNING CAR BATTERY IS DEAD. TOLD MECHANIC EVERYTHING GOING WRONG WITH VEHICLE, THEY CAN NOT FIND WHY THE BATTERY IS DRAINING ALSO STATED THE HORN SWITCH NEEDS TO BE REPLACED. THEY REBOOT TIPM AND THE WCM. PICK UP CAR 1/27/2015 TAKE BATTERY BACK TO WAL-MART 1/28/2015 AND REPLACE AND INSTALL. FEB 9 2015 PULL OUT OF DRIVE WAY AND GET ABOUT
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.
CAR COVERED UNDER RECALL 14373000:RQ14002...CAR WAS REPAIRED BEFORE I BROUGHT IT , BUT NOW THE PROBLEM IS HAPPENING AGAIN. I CALLED CHRYSLER, THEY AGREED TO FIX IT , BUT SAID THE NEEDED PARTS WERE ON BACK ORDER AND HAD NO IDEAL WHEN THE NEED PARTS (IGNITION SWITCH AND RETENTION RING) WOULD BE BACK INSTOCK!!!) CHRYSER SAID MY VIN # DIDN'T SHOW UP BECAUSE IT HAD BEEN REPAIRED BEFORE I BROUGHT IT, BUT THEY WOULD ADD ME TO THE LIST FOR REPAIR, BUT THEY DON'T KNOW WHEN THE PARTS WOULD BE AVAILABLE...I CAN'T DRIVE MY CAR BECAUSE OF THE IGNITION SWITCH AND RETENTION RING PROBLEMS!!! *TR
MY VEHICLE FAILED TO START. AFTER RESEARCH AND FINDING INFORMATION THAT THERE IS AN ISSUE WITH TIPM AND THE FUEL PUMP RELAY THAT IS BUILT INTO THE CIRCUIT CARD FAILS AND CUTS OUT THE FUEL PUMP AND SHUTS OFF THE ENGINE. LUCKILY THAT THIS VEHICLE WAS NOT ON THE ROAD WHEN IT FAILED AND CAUSE A SERIOUS ACCIDENT. MY UNDERSTANDING THAT THERE IS A LEGAL LAW SUIT FOR SAME ISSUES BUT FOR NEWER MODELS. 2012 JEEP AND CARAVANS ECT... I HAVE CHECKED FOR POWER FOR THE FUSE BOX AND NO POWER COMING FROM AND 2 POINTS FOR FUSE. I HAVE CALLED DODGE RECALL LIST AND UNDER MY VIN THERE IS NO RECALL FOR THIS ISSUE. *TR
MY TRUCK IS ON THE SIDE OF THE ROAD AT THIS VERY MOMENT. I PICKED UP MY TRUCK FROM A DODGE DEALERSHIP THIS MORNING. NO EVEN 10 HOURS LATER, I'M RIDING DOWN THE STREET AND THE IGNITION GOES TO THE ACC.. I LOOSE POWER STEERING AND BRAKES! MY DAUGHTER AND I COULD HAVE BEEN KILLED! I SEE THAT THIS IS A KNOWN ISSUE ON OTHER 2010 DODGE JOURNEYS....HOWEVER... DODGE TELLS ME THAT MY VIN# IS NOT INCLUDED IN THE RECALL....IT'S THE SAME ISSUE THAT OTHER 2010 DODGE JOURNEY OWNERS ARE EXPERIENCING. I LIVE CHECK TO CHECK...AND I JUST SPENT OVER $500 TODAY ON IT FOR OTHER REPAIRS!! NOW I STILL DON'T HAVE USE OF MY CAR FOR THIS PROBLEM!! WHAT WILL IT TAKE....SOMEONE TO GET KILLED...WHEN DODGE IS AWARE THAT THIS IS A KNOWN ISSUE!! I AM HORRIFIED!! *TR
I WAS AT A TRAFFIC LIGHT WHEN ALL OF A SUDDEN THE HORN STARTED TO GO OFF ON ITS OWN WITHOUT ANYONE TOUCHING IT. AS IT STARTED IT STOPPED. APPROXIMATELY 2 1/2 WEEKS LATER THE VEHICLE WAS INSIDE MY GARAGE AND AT ABOUT 2:00 A.M. THE HORN STARTED TO GO OFF AGAIN. I HAD TO DISCONNECT THE FUSES IN ORDER OT HAVE IT STOP SOUNDING. I TOOK THE VEHICLE TO THE CHRYSLER DODGE DEALER, THEY CLAIMED THAT THEY DID NOT KNOW WHAT WAS HAPPENING WITH THE HORN. THAT THEY DID NOT HAVE ANY RECALLS ON THIS MATTER AND NEVER HEARD OF THIS PROBLEM WITH THIS VEHICLES. I LOOKED ON THE INTERNET AND HAVE FOUND THAT OTHER CONSUMERS WHO HAVE PURCHASED THIS VEHICLE HAVE HAD THE SAME PROBLEM. WHY HAS CHRYSLER DODGE REFUSED TO HELP ITS CLIENTS? *TR
ROTTED VALVE STEMS, CAUSING TIRE BLOWOUT WHILE VEHICLE STOPPED. *TR
DECEMBER 8, 2014 I WAS DRIVING MY 2010 DODGE JOURNEY WHEN THE HORN STARTED TO RANDOMLY HONK AS IF THE ALARM HAD GONE OFF....THERE WAS NO CONTROL OVER THE HONKING AND IT STARTLED ME AND DISTRESSED THE OTHER DRIVERS IN VICINITY. AIRPARK DODGE DEALERSHIP IN SCOTTSDALE AZ STATED THE COMPUTER SOFTWARE NEEDED UPDATING AND THAT SHOULD FIX THE PROBLEM. FEB 1ST, 2015 THE CAR RANDOMLY STARTED HONKING WITHIN THE GARAGE NO KEY IN THE IGNITION AND NO ONE HAD DRIVEN THE CAR ALL DAY. THESE EPISODES, 10 IN ALL, WERE DIFFERENT THAN THE LAST TIME AS THE HONKS WERE SHORT IN DURATION, I WAS ABLE TO CAPTURE IT ON VIDEO. AIRPARK DODGE WAS UNWILLING TO DO MORE THAN WHAT CHRYSLER STAR RECOMMENDED AND WANTED TO GIVE ME BACK THE CAR WITH THE PROBLEM UNDIAGNOSED. I AM STILL AWAITING A PROPER DIAGNOSIS AS I SEE RANDOM UNCONTROLLED HONKING AS A SAFETY ISSUE. *TR
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT INTERMITTENTLY THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT EVENTUALLY THE VEHICLE WOULD RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE STARTER WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE PROGRESSED AND THE VEHICLE BEGAN TO FAIL TO ACCELERATE AND SOMETIMES STALL WHILE DRIVEN AT LOW SPEEDS. THE VEHICLE WAS TAKEN AGAIN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
THIS IS THE SECOND TIME IN A YEAR THAT WE HAVE REPLACED THE ROTORS ON THIS VEHICLE. THERE IS CURRENTLY A TSB ON THIS ITEM. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Journey → · Every Journey year → · How the figures are calculated →