Page 13 of 20 · complaints 601–650 of 988

2010 Dodge Journey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed Aug 13, 201577,100 milesPA

IN MARCH 2015 THE VEHICLE SHOWED SIGNS OF IGNITION LOCKING AND NOT BEING ABLE TO BE STARTED WITH KEY. THIS DID NOT HAPPEN EVERY TIME, BUT ENOUGH TO BE ANNOYING. AAA WAS CALLED TO TOW THE VEHICLE TO OUR REPUTABLE MECHANIC EACH TIME IT OCCURRED. MECHANIC COULD FIND NOTHING WRONG AS THIS PROBLEM DID NOT SHOW WHILE IN HIS PREMISES. THE PROBLEM CONTINUED. IN JUNE I RECEIVED RECALL NOTICE 'R03" AND ON 6/16/15 PUT IN AN 'ORDER' WITH CHAPMAN AUTO GROUP IN HORSHAM, PA. WHEN THEY INSPECTED THE VEHICLE IT DID NOT SHOW SIGNS OF IGNITION LOCK UP EITHER. BY THE BEGINNING OF JULY, I WAS TOLD BY CHAPMAN THAT THEY HAD NO IDEA WHEN THIS PART ON THE RECALL WOULD BE IN STOCK. I PROCEEDED TO CALL TWO OTHER DEALERSHIPS IN THE AREA AND RECEIVED THE SAME STORY FROM THEM. I ALSO CALLED CHRYSLER CUSTOMER SVC AS WELL AS SENT AN E-MAIL TO CUSTOMERASSISTRE@CHRYSLER AND SO FAR EVERYONE HAS SAID THAT THE AUTO MAKER HAS NO IDEA WHEN AND WHO WILL BE MAKING THIS WIRELESS IGNITION NODE MODULE TO SATISFY THE RECALL. MY CAR IS DEFECTIVE AND I NEED IT REPAIRED IMMEDIATELY. WE HAVE ALSO USED UP MOST OF OUR AAA CALLS DUE TO THIS PROBLEM AND OUR POLICY DOES NOT RENEW UNTIL MARCH 2016.

Electrical System
Filed Aug 12, 2015PA

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 12, 2015118,000 milesMI

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH AND COMING TO A STOP THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTOR AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. IN ADDITION, THE CONTACT WAS INFORMED THAT SEVERAL ELECTRONIC SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

Steering
Filed Aug 11, 201564,000 milesIN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THEN IT WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Electrical System
Filed Aug 11, 2015WA

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 6, 2015OH

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Structure › Body
Filed Aug 5, 201555,000 milesTN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN OF THE VEHICLE ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT ALSO MENTIONED THAT THE KEY FOB FAILED TO LOCK ALL FOUR DOORS INTERMITTENTLY BUT NEVER LOCKED THE FRONT DRIVER SIDE DOOR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Electrical System
Filed Aug 4, 2015105,000 milesMI

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE WIPERS ACTIVATED INDEPENDENTLY, THE TURN SIGNALS FAILED TO ILLUMINATE, THE RADIO WOULD TURN ON AND OFF INTERMITTENTLY, THE HORN DID NOT SOUND, AND THE VEHICLE HAD TROUBLE STARTING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INSTRUMENT CLUSTER MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Electrical System
Filed Aug 4, 201569,000 milesNJ

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE IN PARK, BOTH FRONT WINDOWS ROLLED UPWARD AND DOWNWARDS INDEPENDENTLY. ALSO, THE CONTACT MENTIONED THAT THE ALARM SYSTEM AND THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

Air Bags
Filed Aug 3, 2015OH

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 31, 201543,500 milesPA

MADE A LEFT HAND TURN AND SUDDENLY THE AIR CONDITIONER, RADIO, LIGHTS, WINDOWS STOPPED WORKING. DROVE TO A LOT AND PULLED OVER AND EVERYTHING CAME BACK ON. THEN MOVE THE STEERING WHEEL AND EVERYTHING SHUT OFF AGAIN. TURNED THE CAR OFF AND EVERYTHING CAME BACK AND HAS WORKED FINE SO FAR. HOWEVER, THE CAR WOULDN'T START EARLIER WHEN TURNED ON. HAD TO START THE CAR 3 TIMES BEFORE IT CAME ON.

Service BrakesFire
Filed Jul 30, 201573,876 milesWV

BRAKES HAVE BEEN A MAJOR ISSUE ON THIS VEHICLE. WE HAVE HAD TO REPLACE BRAKES, ROTORS AND CALIPERS MULTIPLE TIMES SINCE THE VEHICLE WAS PURCHASED NOT TO MENTION THE TIRES ALSO. THE FIRST TIME THEY WERE REPLACED, THE CAR HAD LESS THAN 36,000 MILES. SINCE THAT TIME THEY HAVE BEEN REPLACED MULTIPLE TIMES, WITH THE LAST TIME BEING IN THE LAST 30 DAYS. IT IS LIKE THERE IS SOME TYPE OF DESIGN FLAW IN THE BRAKING SYSTEM, THAT CAUSES THE BRAKES AND TIRES TO BOTH WEAR OUT QUICKLY. LAST NIGHT THE BRAKING SYSTEM CAUGHT FIRE ON THIS VEHICLE, LUCKY I HAD JUST PULLED IN MY PARKING SPOT WHEN THEY STARTED BURNING AND DIDN'T HAVE MY CHILDREN WITH ME. FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE WAS PUT OUT BY THEM. I HAVE NOTICED THAT I AM NOT THE ONLY PERSON WITH THE JOURNEY THAT HAS HAD BRAKE AND TIRE ISSUES. NOW I AM STUCK WITHOUT ANY MEANS OF TRANSPORTATION THANKS TO THE BRAKES CATCHING FIRE (WARPING RIMS AND MELTED TIRES FROM IT). THANKFULLY NO ONE WAS INJURED.

Air Bags
Filed Jul 28, 2015IN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/17/15.*JB

Electrical System
Filed Jul 28, 2015NC

MY 2010 DODGE JOURNEY SXT SHUT DOWN ON ME 5 TIME ON THE HIGHWAY. AT DIFFENT TIME I TOOK IT TO THE DODGE DEALER IN WILMINGTON NC BUT THEY SAID THAT NOTHING IS WRONG WITH IF NOTHING WRONG WITH IT WHY DID IT SHUT DOWN ON ME.

Unknown or Other
Filed Jul 27, 2015OH

I RECEIVED A SAFETY RECALL RELATED TO MY WIRELESS IGNITION NODE (WIN). I CONTACTED MY LOCAL DODGE DEALERSHIP ON APPROX 5-23-2015 TO SCHEDULE THE REPAIRS AND WAS TOLD THIS WOULD BE 1.5 MONTHS FOR REPAIR. I HAVE NOT BE NOTIFIED AS OF TODAY (ALMOST 2 MONTHS) TO INFORM THE PARTS ARE AVAILABLE. I DRIVE 100 MILES / DAY AND AM AFRAID THIS ISSUE COULD EXPOSE ITSELF AND LEAD TO AN INCIDENT. I WOULD LIKE TO THINK THIS TIME IS A LITTLE EXCESSIVE PUTTING ME AND OTHER DRIVERS AT RISK FOR A KNOWN ISSUE. THE DEALERSHIP INFO: MEDINA AUTO MALL 3205 MEDINA RD, MEDINA, OH 44256 (330) 723-3291

Electrical System
Filed Jul 27, 201582,000 milesNY

I FIRST BOUGHT THE DODGE JOURNEY IN MARCH 2015 USED FROM A DEALERSHIP. 2 MONTHS LATER I START SEEING PROBLEMS: -WHEN I LOCK THE VEHICLE, OCCASIONALLY AFTER SITTING FOR A LONG TIME I WILL COME OUT AND THE WINDOWS WILL ALL BE DOWN AND THE VEHICLE UNLOCKED -I HAVE HAD MANY OCCASIONS WHERE I TRY TO START THE VEHICLE AND IT JUST CLICKS. I HAVE TO MOVE THE SHIFTER FROM PARK TO NEUTRAL (SOMETIMES SEVERAL TIMES FOR SEVERAL MINUTES) TO GET THE VEHICLE TO START. I DO NOT WANT TO GET STRANDED WITH THIS VEHICLE!! -PASSENGER WINDOW WILL SOMETIMES NOT ROLL DOWN USING THE PASSENGER SIDE WINDOW BUTTON BUT OPERATES NORMALLY USING DRIVER SIDE CONTROLS THERE SEEMS TO BE MANY ELECTRICAL PROBLEMS WITH THIS VEHICLE AND I FEAR THAT WE WILL END UP IN A CRASH RELATED TO ELECTRICAL FAILURE.

Air Bags
Filed Jul 24, 2015NJ

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 23, 2015IL

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO GET THE VEHICLE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Electrical System
Filed Jul 22, 201547,858 milesFL

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEEDS, THE VEHICLE'S HORN SOUNDED CONTINUOUSLY. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL HARNESS WAS DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,858.

Electrical System
Filed Jul 21, 201594,000 milesNY

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE WAS DEFECTIVE AND NEEDED REPLACEMENT. ALSO, THE CONTACT MENTIONED THAT THE DEALER ADVISED THAT THE FAILURE WAS RELATED TO A RECALL ISSUED BY THE MANUFACTURER BUT DID NOT KNOW WHEN THE PART NEEDED WAS GOING TO BE AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Electrical System
Filed Jul 20, 2015TX

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 20, 2015CT

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 114V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DELIVER THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 15, 201558,000 milesIL

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Air Bags
Filed Jul 13, 201593,000 milesKY

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURED WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Electrical System
Filed Jul 13, 201576,000 milesTX

HORN IS HONKING AT RANDOM ON 2010 DODGE JOURNEY. THIS HAS HAPPENED ON THE HIGHWAY 55+ MPH, STREETS 10+ MPH, AND WHILE PARKED IN MY DRIVEWAY. THE LOCAL DODGE DEALERSHIP HAS UPGRADED SOFTWARE & ISSUED A NEW KEY FOB TO ME FOR MORE THAN $500 IN FEES BUT THE ISSUE HAS NOT BEEN RESOLVED. THE HORN HONKING IS A SAFETY ISSUE AT STOP LIGHTS AND IN TRAFFIC AS I AM CAUSING DRIVERS AROUND ME TO BE ALARMED FOR NO REASON. I HAVE ALSO HAD ISSUES WITH WINDOWS & DOOR LOCKS ACTIVATING AT RANDOM. THE DOOR LOCK AND WINDOW ISSUES SEEM TO HAVE BEEN RESOLVED WITH THE NEW KEY FOB BUT THE HORN IS STILL HONKING.

Electrical System
Filed Jul 10, 201551,000 milesPA

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Electrical System
Filed Jul 8, 2015NC

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Jul 8, 201580,000 milesPA

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER DID NOT REPAIR THE VEHICLE BECAUSE THE PART WAS UNAVAILABLE. THREE WEEKS LATER, UPON STARTING THE VEHICLE, THE VEHICLE COULD NOT READ THE KEY FOB AND FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Jul 7, 201575,000 milesFL

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE'S ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FACTORY FAILURE OR MISFIRE CODE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Electrical System › Horn
Filed Jul 7, 201576,000 milesTN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STOPPED AT A RED LIGHT, THE VEHICLE'S HORN HONKED SEVERAL TIMES WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

Engine
Filed Jul 1, 201598,000 milesIN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO JERK AND THE RPMS INCREASED TO 4,500. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Electrical System
Filed Jul 1, 201515,000 milesAZ

RANDOM HORN HONKING. VEHICLE WILL START HONKING HORN JUST SITTING IN THE GARAGE OR DRIVING DOWN THE ROAD. TOOK TO DEALER BUT WAS INFORMED THEY NEVER HEARD THIS PROBLEM BEFORE. AS BEING A VEHICLE TEST DRIVER FOR VOLVO VEHICLES I KNOW ABOUT UPDATES. I FINALLY GOT THE DODGE DEALER TO DO AN UPDATE THAT WORKED FOR A FEW MONTHS. THE DEALER INFORMED ME THERE WAS NO OTHER UPDATE. I INFORMED THEM I THOUGHT THIS WAS A SAFETY ISSUE. WHAT MORE CAN I SAY, I TOOK THE FUSES OUT SO THE HORN WOULD STOP HONKING. NEXT STEP LAWYER?

Air BagsCrash1 injured
Filed Jun 29, 2015GA

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN AROUND THREE TIMES AND CRASHED INTO ANOTHER VEHICLE ON THE REAR PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED SEVERE BRUISING TO THE LEFT ARM, THE SHOULDERS, THE NECK, THE LOWER BACK, AND THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Unknown or Other
Filed Jun 29, 201596,478 milesSC

WHEN I TRIED TO CRANK THE CAR IT WOULD NOT START. IT WOULD CLICK ONCE BUT NOT CRANK. FINALLY AFTER SEVERAL TIMES OF TRYING IT CRANKED. HAS A RECALL ON THE WIRELESS IGNITION NODE MODULE AND HOPING THIS WILL FIX THE PROBLEM BUT WON'T KNOW FOR SURE UNTIL IT IS REPLACED.

Electrical System
Filed Jun 29, 2015125,000 milesTN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE DRIVEN. THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Electrical System
Filed Jun 25, 2015117,000 milesIN

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE STEERING ABILITY SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD FROM THE CENTER LANE TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 117,000. UPDATED 8/21/15*CN

Electrical System
Filed Jun 25, 2015MO

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 25, 201580,000 milesMI

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.

Service Brakes
Filed Jun 25, 201551,000 milesIL

I HAVE A 10 DODGE JOURNEY AWD R/T , I AM ALSO A ASE CERTIFIED MECHANIC. MY WIFE DRIVES THIS THING EASY.. NO MATTER WHAT BRAND OF ROTORS OR PADS I USE THE PROBLEM COMES BACK.. THE PROBLEM I SEE IS, THE BRAKES ARE NOT UP TO PAR, BASICALLY TO SMALL FOR THIS VEHICLE.. THE ROTORS SHOULD HAVE BEEN AT LEAST 1 TO 1.5 INCHES LARGER IN DIA.

Electrical System
Filed Jun 24, 2015OH

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO REPAIR THE RECALL WERE UNAVAILABLE AT SEVERAL DEALERS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Jun 24, 2015VA

THE INTERIOR LIGHTS STAYS ON FOR A LONG PERIOD OF TIME WHEN I START AND AFTER SHUTTING DOWN THE SUV. THE INTERIOR LIGHTS GO OUT ABOUT 15 MINUTES OR SO AFTER TURNING THE SUV OFF. ONCE I START THE SUV AND DRIVE, THE INTERIOR LIGHT REMAINS ON IN THE FRONT & UPPER REAR OVERHEAD. THE ELECTRONIC KEY IS NOW LOCKING MY DOORS JUST FROM TOUCHING THE TOP OF THE KEY. THERE ARE TIMES, I'M NOT HITTING THE BUTTON TO LOCK, BUT JUST FROM TOUCHING THE TOP OF THE KEY WITH MY FINGER, THE DOORS WILL AUTOMATICALLY LOCK.SCARY!!! THE STEERING WHEEL SHAKES VISIBLY WHEN BRAKING. UPDATED 8/28/15*CN UPDATED 10/26/2017*CN

Electrical System
Filed Jun 24, 201593,000 milesTX

VEHICLE STARTS HONKING ON ITS OWN FOR SHORT PERIODS OF TIME. SOMETIMES JUST PARKED ON THE DRIVEWAY, AND NOW SOME TIMES AS IT IS MOVING. IT WILL STOP FOR HOURS OR DAYS AT A TIME, AND THEN REOCCUR.

Electrical System
Filed Jun 18, 201586,000 milesOH

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. THE VIN WAS UNAVAILABLE.

Air BagsCrash1 injured
Filed Jun 17, 201580,362 milesCA

I WAS DRIVING AT THE SPEED LIMIT ON INTERSTATE 5, (CALIFORNIA) WHEN A VEHICLE IN FRONT OF ME SWERVED PARTIALLY INTO MY LANE. IN ORDER TO AVOID HITTING SAID VEHICLE, I SWERVED TO THE RIGHT SLIGHTLY, AT THAT TIME I BELIEVE ENGINE DIED, AS I HAD NO CONTROL OVER SAID VEHICLE I COULD NOT STEER OR MANEUVER MY VEHICLE AT ALL. THUS IT WAS CONTINUING ON THE PATH OF THE SWERVE AND HIT THE WALL ON THE PASSENGER SIDE OF THE HIGHWAY. I AT NO TIME HAD ANY CONTROL OVER THE VEHICLE, THE CAR STARTED SPINNING FROM THE IMPACT OF THE WALL AND SENT ME ACROSS 3 LANES OF TRAFFIC AND I WAS HIT BY 2 CARS. THE ONLY AIRBAG THAT DEPLOYED WAS THE FRONT PASSENGER SIDE AIRBAG. (THERE WAS NO PASSENGER IN THAT POSITION.) I WAS IN THE DRIVER SEAT, AND MY SON (WAS 9 YEARS OF AGE AT THE TIME OF THE INCIDENT) WAS SITTING DIRECTLY BEHIND ME. WHEN THE CAR STOPPED, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION, IT WAS LOCKED IN PLACE. ORIGINALLY, I BELIEVED THAT THERE WERE NO MAJOR INJURIES, ONLY BUMPS, BRUISES AND THE LIKE. HOWEVER IN THE MONTHS SINCE THE INCIDENT, IT HAS COME TO LIGHT THAT I HAVE TORN MUSCLES IN 1, MAYBE BOTH ELBOWS. I AM CURRENTLY UNDER A DOCTORS CARE, AND WILL BE REQUIRING SURGERY TO RECONSTRUCT THE MUSCLES AND TENDONS.

Electrical System
Filed Jun 16, 201573,000 milesMD

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED TO THE ON POSITION. THE CONTACT MENTIONED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE MADE AN ABNORMAL CLICKING SOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS PUT ON A TWO WEEK WAIT LIST FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE WARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Electrical System
Filed Jun 16, 201565,000 milesOH

MY WIFE DROVE TO OUR GRANDSON'S BASEBALL GAME WHICH IS 1/2 MILE FROM OUR HOME. WHEN SHE PARKED THE VEHICLE AND TURNED IT OFF THE WINDOWS STARTED GOING UP/DOWN BY THEIR SELF AND THE HAZARD LIGHTS CAME ON. SHE TURNED THE KEY ON AND OFF A FEW TIMES TO TRY TO GET THE PROBLEM FIX. SHE THEN JUST LET IT SET AND IT STOP IN ABOUT 5 MINUTES. A WOMAN AT THE BALL FIELD SEEN WHAT MY JOURNEY WAS DOING AND STATED THE SHE WAS HAVING THE SAME PROBLEM WITH HERS

Electronic Stability Control (esc)
Filed Jun 15, 201535,200 milesNE

ESP BAS ENGINE LIGHTS CAME ON WHILE DRIVING ON HIGHWAY. STOPPED, TURNED CAR OFF AND WAITED 5 MINUTES. NO LIGHTS CAME BACK ON, CAR RAN FINE.

Unknown or Other
Filed Jun 15, 20153,800 milesNE

CAR WOULD NOT START. EVERYTHING WORKED (RADIO, WINDOWS ETC) DID NOT EVEN MAKE A SOUND LIKE IT WANTED TO START. I CALLED PERFORMANCE DODGE WHERE PURCHASED, THEY TOLD ME TO HAVE IT TOWED TO THEM. I TRIED FOR OVER ONE HOUR TO START CAR. IT FINALLY STARTED. TOOK IT TO NEAREST REPAIR SHOP, TESTED AND FOUND NO CODES. TOOK IT TO PERFORMANCE DODGE, FOUND NO CODES.

Exterior Lighting
Filed Jun 15, 201561,122 milesNE

DRIVING ON HIGHWAY AT 5:30 AM WITH HEADLIGHTS ON. BRIGHT LIGHTS (HIGH BEAMS) CAME ON BY THEMSELVES. WOULD NOT TURN OFF. THEN WOULD FLICKER OFF AND ON. HEAD LIGHTS STAY ON. THIS HAS HAPPENED NUMEROUS TIMES SINCE, PERFORMANCE DODGE (DEALERSHIP WHERE PURCHASED BRAND NEW) SAID THEY HAD NEVER HEARD OF THAT. CHECKED FOR CODES, FOUND NONE. BRIGHT BEAMS HAVE COME ON IN DAYLIGHT WITH NO HEADLIGHTS ON. THIS IS THE SAME CAR I COMPLAINED ABOUT NOT STARTING. STILL HAVE THAT ISSUE, LAST TIME WAS IN FEB 2015. PERFORMANCE DODGE ( WHERE I PURCHASED CAR BRAND NEW) TOLD ME TO CALL A TOW TRUCK FOR A JUMP START. I TOLD THEM THIS WAS THE SAME PROBLEM OVER AND OVER AND THEY WERE AWARE OF IT, IT WASN'T A POWER ISSUE. THIS LAST TIME IN FEB. 2015, THE TOW DRIVER SAID THAT IT WASN'T A POWER ISSUE. HE HAD HIS PARTNER TURN THE IGNITION WHILE HE BARELY TOUCHED A WIRE BUNDLE UNDER THE HOOD. CAR STARTED RIGHT UP. DODGE STILL SAID NO CODES.

Service Brakes
Filed Jun 15, 201558,000 milesNE

CAME OFF HIGHWAY, STOPPED AT POST OFFICE, SMELLED LIKE SOMETHING BURNING. LEFT POST OFFICE 2 MINUTES LATER, NO SMELL. DROVE 1/2 MILE HOME, PARKED IN GARAGE, WALKED AROUND CAR TO GET OUT OF GARAGE, FELT EXTREME HEAT FROM REAR PASSENGER WHEEL. BRAKE DISC WAS GLOWING RED. PULLED CAR OUT OF GARAGE, TOWED TO PERFORMANCE DODGE (WHERE PURCHASED BRAND NEW) BRAKE CALIPER HAD LOCKED UP. HAD ALL REPLACED. THIS IS THE SAME CAR I HAVE COMPLAINED ABOUT NOT STARTING, BRIGHT LIGHTS COMING ON BY THEMSELVES. I HAVE HAD IT TOWED, WAITED FOR AN HOUR FOR IT START, PULLED OFF THE HIGHWAY IN TEARS BECAUSE THE "STROBE LIGHT EFFECT" WHEN THE BRIGHT LIGHTS(HIGH BEAMS) ACT UP. I HAVE HAD THE STEERING ANGLE SENSOR REPLACED IN AUG 2012, RECALL L25 TRIM RING-IGNITION KEY CYLINDER DONE, I PAID TO HAVE THE WIRELESS IGNITION NODE MODULE REPLACED ON JANUARY 6, 2015 AT PERFORMANCE DODGE DEALERSHIP IN LINCOLN NEBRASKA (THOUGHT WOULD FIX STARTING ISSUE-DID NOT HELP) PAID TO HAVE REAR BRAKES REPLACED, PAID FOR RENTAL VEHICLE. I HAVE COMPLAINED TO DODGE CORP. I HAVE COMPLAINED TO PERFORMANCE DODGE DEALERSHIP. NOW I GET THE RECALL FOR THE WIN MODULE AND WILL HAVE TO FIGHT TO BE REIMBURSED. I HAVE THE ORIGINAL PAPERS AND INVOICE FROM PERFORMANCE DODGE. ANY CHANCE OF BEING REIMBURSED FOR A PIECE OF JUNK CAR, RENTAL CARS AND THE LIKE?????

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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