Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW DID NOT FUNCTION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER, THE KEY FOB WOULD NOT OPEN THE DOOR, THE VEHICLE WOULD NOT START, THE DOOR OPENED ON THE PASSENGER SIDE, AND THE HORN INDEPENDENTLY FUNCTIONED ON ITS OWN. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK APPROXIMATELY THIRTY MINUTES TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
I BOUGHT MY 2010 DODGE JOURNEY NEW AFTER AN ACCIDENT TOTALED OUT MY PREVIOUS VEHICLE. I AM A SINGLE MOM WITH ONE VEHICLE FOR OUR FAMILY OF 4 AND THOUGHT THIS WOULD BE A GOOD SAFE VEHICLE FOR MY FAMILY. QUITE THE OPPOSITE! I HAVE SPENT SO MUCH MONEY ON THIS CAR FOR REPAIRS, HAVE HAD 2 RECALL ISSUES (ONE OF WHICH LEFT ME AND ONE OF MY DAUGHTERS STRANDED ON THE SIDE OF THE ROAD AT NIGHT), AND HAVE ALSO HAD TO REPLACE THE BRAKES, ROTOR, CALIPER, MORE TIMES THAN I CAN REMEMBER. THE LAST TIME WAS IN FEB. AND NOW MY CAR HAS ALREADY RECENTLY STARTED SHAKING AGAIN WHEN I APPLY THE BRAKES. I HAVE ONLY DRIVEN ABOUT 9,000 MILES SINCE REPLACED LAST. THIS IS NOT A SINGLE INCIDENT BUT A REPETITIVE SAFETY ISSUE. I CANNOT KEEP UP WITH THE EXTREMELY HIGH AMOUNT OF REPAIRS AND COSTS IT TAKES TO KEEP THIS VEHICLE SAFE TO DRIVE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
I HAVE BEEN EXPERIENCING FRQUENT SHUT OFFS AND NOT CRANKING. AFTER NUMEROUS VISIT TO DEALER NONONE COULD FIND THE CAUSE. IN JUNE 2015 I RECEIVED A RECALL LETTER. THE DODGE DEALER PUT ME ON A WAITING LIST AND AS OF TOFAY THEY STILL HAVE TROUBLE GETTING THE PART. THE PROBLEM IS GETTING MORE FREQUENT AND I AM AT MY WITS END. PLEASE HELP
WHEN USING HIGH BEAMS/BRIGHT LIGHTS, ALL GAUGES, INDICATER LIGHTS AND BACK LIGHTS ON THE CONTROL PANEL GO CRAZY. BACK LIGHTS FADE IN AND OUT. ALL INDICATER LIGHTS BLINK ON AND OFF. ALL GAUGES (GAS, RPM, SPEEDOMETER, TEMPERATURE) GO ALL THE WAY UP AND DOWN SEVERAL TIMES. THIS HAS HAPPENED TWICE; ONCE UNEXPECTEDLY WHILE DRIVING, THEN AGAIN WHILE SITTING IN MY DRIVEWAY WHILE I "TESTED" AND SHOWED MY HUSBAND WHAT HAPPENED.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH AND MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING A FEW MOMENTS THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
THE CAR LIGHTS DO NOT WORK TURNED ON MANUALLY OR AUTOMATIC. WHEN IT FIRST STARTED IT WAS VERY INTERMITTENT, CURRENTLY IT'S ALMOST DAILY. I HAVE HAD IT TO 2 DIFFERENT DEALERSHIPS (BEFORE AND AFTER WARRANTY). BOTH TIMES I HAVE BEEN TOLD THEY CANNOT FIND ANYTHING WRONG AND I NEED TO BRING IT IN WHEN IT HAPPENS. MY RESPONSE "YOU ARE NOT OPEN WHEN IT HAPPENS, IT'S DARK". I HAVE ALSO HAD IT TO MY MECHANIC MULTIPLE TIMES AND GOT BLESS HIS SOLE HE FOUND THE PROBLEM THIS PAST WEEKEND. I DID NOT HAVE IT FIXED HE SAID IT WILL PROBABLY BE SOMEWHERE NEED 1200.00. HE ALSO TOLD ME THAT THIS IS A MAJOR DEFECT AND SHOULD BE FIXED VIA A RECALL. I DID LOOK THAT UP AND THERE ARE MULTIPLE COMPLAINTS BUT NO RECALL. MY SON CURRENTLY DRIVES THE CAR AND IS AWAY AT COLLEGE WHICH POSES ALL SORTS OF ISSUES. WE HAVE A SHORT TERM SOLUTION WE FIGURED OUT THAT IF YOU UNPLUG THE BATTERY AND PLUG IT BACK IN THE LIGHTS RESET, NOT VERY CONVENIENT. MY MECHANIC ALSO SUGGESTED REWIRING THE HIGH BEAMS TO THE REGULAR LIGHTS BUT THEN YOU WOULDN'T HAVE HIGH BEAMS.
CAR HORN BEEPS WHILE SITTING TURNED OFF NO ONE IN CAR DAYTIME OR NIGHTTIME. ALSO BEEPS WITHOUT WARNING WHILE BEING DRIVEN. SOMETIMES SINGLE BEEP, SOMETIMES SEVERAL BEEPS AND SOMETIMES CONTINUOUS BEEPING.
WHILE DRIVING, A/C STOPPED WORKING, WINDOWS WOULD NOT WORK, RADIO AND CLOCK WOULD NOT WORK.
THE ELECTRICAL SYSTEM SHUTS DOWN WHILE DRIVING THE VEHICLE. THIS HAS HAPPENED A NUMBER OF TIMES WHERE I AM DRIVING AND EVERYTHING JUST SHUTS OFF. THIS COULD CAUSE A SERIOUS CAR ACCIDENT. SPEED, HOW LONG THE VEHICLE HAS BEEN RUNNING DOES NOT MAKE A DIFFERENCE. THE CAR HAS BEEN IN MOTION ON THE FREE WAY, DOING THE SPEED LIMIT, DURING RUSH HOUR TRAFFIC, NO TRAFFIC. ALSO HAS SHUT OFF WAITING TO ENTER TRAFFIC SHORTLY AFTER LEAVING A PARKING LOT. AS OF YET THERE HAS NOT BEEN AN ACCIDENT, I JUST TRY AND MAKE SURE I AM IN THE LANE CLOSEST TO A SHOULDER EXPECTING THIS TO HAPPEN AGAIN. THIS HAS HAPPENED ON A NUMBER OF OCCASIONS SINCE I HAVE OWNED THE CAR (SINCE 12/2015).
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I PURCHASED MY 2010 JOURNEY USED. 2 WEEKS INTO HAVING MY CAR ONE NIGHT THE HORN STARTED BLOWING NONSTOP. THE HORN BLOW FOR 5 HOURS STRAIGHT. TOOK IT BACK TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. A FEW DAYS THE CAR WOULDN'T START. I WENT BACK TO THE DEALERSHIP AND THEY CHANGED THE BATTERY AND IT WAS FINE FOR ABOUT TWO WEEKS. AND THE HORN STARTED AGAIN AND THE CAR WOULDN'T START AGAIN AND THIS TIME THE KEY WAS STUCK INSIDE OF THE IGNITION. THE KEY WILL STAY STUCK IN THE IGNITION FOR 30 MINS BEFORE IT COMES OUT. THE DEALERSHIP HANDED ME A PIECE OF PAPER SAYING THAT THERE WAS A BULLETIN OUT FROM CHRYSLER ABOUT THE ELECTRICAL SYSTEM BUT NO RECALL ON MY CAR. I HAVE BEEN STUCK OUT SO MANY TIMES WITH THIS CAR I AM SCARED TO DRIVE IT. I HAD TO TAKE THE HORN FUSE OUT BECAUSE THE NOISE GETS TO MY NEIGHBORS AND NO ONE CAN FIGURE OUT HOW TO STOP IT. I AM VERY DISAPPOINTED I HAVE A CAR THAT I CAN"T DEPEND ON AND ONE NO TO HELP ME FIGURE IT OUT.
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR WIRELESS IGNITION NODE MODULE RECALL IN A REASONABLE LENGTH OF TIME. *SMD
VEHICLE'S HORN SOUNDS ON ITS OWN AT RANDOM TIMES - WHILE IN MOTION OR PARKED; RUNNING OR OFF. DODGE RESET TPIM (?) BUT THE PROBLEM PERSISTS. NO CURRENT RECALL BUT IT SEEMS THERE SHOULD BE JUDGING BY THE NUMBER OF COMPLAINTS I HAVE FOUND THROUGH AN INTERNET SEARCH. VARIOUS SOLUTIONS SEEM TO HAVE BEEN ATTEMPTED JUDGING BY THE SEARCH RESULTS WITH NO SUCCESS. DANGEROUS (AND ANNOYING) PROBLEM THAT DODGE NEEDS TO FIGURE OUT.
CAR HONK RANDOMLY IF I DRIVE OR PARK. DEALERSHIP HEARED NEVER ABOUT THAT ISSUE, I ALMOST STARTED TO LAUGH OUT LOUD, IT'S WELL KNOWN IN THE WEB.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED NORMALLY. ON NUMEROUS OCCASIONS WHEN PARKED, THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. IN ADDITION, WHILE DRIVING OVER 50 MPH, THE VEHICLE WOULD VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE BATTERY AND STARTER WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE TECHNICIAN ALSO INFORMED THAT THERE WAS A SUSPENSION FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
WHEN KEY WAS PLACED IN THE IGNITION THE CAR WOULD NOT START. AFTER A FEW HOURS, THE CAR WOULD START. THIS HAPPENS RANDOMLY OVER AND OVER. BROUGHT THE CAR INTO THE DEALER AND HAD THE IGNITION REPLACED AT MY OWN COST. IN JULY 2015, I RECEIVED A RECALL NOTICE AND HAD THE IGNITION REPLACED AGAIN. THE ISSUE IS STILL CONTINUING WITH NO RESOLVE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL AND VEHICLE DOOR LOCK ISSUES. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE DOOR WOULD NOT LOCK. THE CONSUMER RETURNED TO THE DEALER. HOWEVER, WHEN THE VEHICLE WAS RETURNED TO HER, IT TOOK SEVERAL TRIES TO START THE VEHICLE. *JB
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON THREE SEPARATE OCCASIONS, THE VEHICLE FAILED TO START. THE ELECTRIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,582.
THE HORN ON MY 2010 JOURNEY BLOWS AT VARIOUS TIMES WITH NO REASON. IT DOES NOT MATTER IF THE CAR IS IN PARK WITH NO ONE ANYWHERE NEAR IT OR BEING DRIVEN DOWN THE ROAD. IT WILL HONK VARIOUS NUMBERS OF TIMES FROM ONCE TO CONTINUOUSLY FOR UP TO A MINUTE OR MORE SO FAR. THE FOBIK HAS BEEN REPLACED AS PART OF THE RECALL AND THIS ISSUE DID NOT START UNTIL AFTER THE RECALL WAS COMPLETED. THE DEALER CAN STILL NOT FIND ANY FAULTS IN THE COMPUTER AFTER TWO TRIPS IN FOR DIAGNOSIS. THIS IS BECOMING NOT ONLY A SAFETY PROBLEM BUT ALSO A CIVIL OFFENSE SINCE THE HORN BLOWS AT ALL HOURS OF THE DAY AND NIGHT.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS ) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 11/18/15*LJ THE CONSUMER STATED THE IGNITION MODULE WAS REPLACED AND TWO NEW ELECTRONIC FOBS. UPDATED 1/14/2015*JS *CN
I WENT TO CHECK THE AIR PRESSURE ON THE TIRES BECAUSE THE LOW PRESSURE WARNING LIGHT ILLUMINATED ON THE DASH. THE TIRE DID NOT APPEAR TO BE LOW. I TOOK THE CAP OFF THE TIRE TO CHECK IT AND THE SENSOR STEM CAME OFF IN MY HAND AND AS A RESULT THE AIR ESCAPE FROM THE TIRE. I HAD TO HAVE THE VEHICLE TOWED AND REPAIRED. I AM CONCERNED THAT THIS COULD HAPPEN WHEN THE VEHICLE IS MOVING CAUSING A CRASH. THE CAPS ARE PLASTIC AND NOT METAL. I HAVE SEEN FROM THE INTERNET AND HEARD FROM DEALERS THIS IS A COMMON PROBLEM AND HAS TO DO WITH CORROSION.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 79,078.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE VEHICLE HAS A VERY LATE SHIFT IN THE TRANSMISSION. SO THEREFORE WHEN GETTING OFF RAMPS TO HWYS WON'T PICK UP THE MOMENTUM IT NEEDS FOR A MILE OR TWO DOWN THE ROAD. I SEE CAN CAUSE AN ACCIDENT. I WAS TOLD BY THE DEALERSHIP THIS IS NORMAL. I HAVE DROVE AND OWNED MANY OF CARS. I HAVE EVEN HAD ONE THAT HAD A TRANSMISSION THAT WAS GOING OUT AND IT DID BETTER THEN THIS CAR. I AM MAKING THIS COMPLAINT BECAUSE I WOULD HATE TO SEE AN ACCIDENT HAPPEN DUE TO THIS VERY LATE SHIFT IN THE TRANSMISSION.
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND LOST ELECTRICAL FUNCTIONS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SHUT OFF. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE AIR CONDITIONER, TURN SIGNALS, RADIO, AND WINDOWS FAILED. WHEN THE CONTACT TAPPED ON THE KEY, THE AIR CONDITIONER, TURN SIGNAL, WINDOW, AND RADIO WERE RE-ACTIVATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO START. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST ALL ELECTRICAL FUNCTION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION,WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE SIGNAL LIGHT, HAZARD LIGHTS, AND POWER WINDOWS SEIZED. THE POWER WAS RESTORED WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE FAILED TO START SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
RECEIVED RECALL FOR BRAKES. I WAS CHARGED $50 BUT BRAKES WERE REPLACES FOR FREE, SO I WAS TOLD. THE ROTORS WERE REWORKED AT THAT TIME ALSO. CONTINUED PROBLEMS TO THIS DAY. BRAKES IN FRONT HAVE BEEN REPLACED 3 TIMES AND BACK BRAKES TWICE. EACH TIME I TOOK CAR BACK WITH COMPLAINTS I WAS TOLD I NEEDED AN ALIGNMENT. TOOK AUTO TO AN OUT OF STATE DEALERSHIP AND WAS TOLD THAT THE ROTOR WAS WARPED. I HAVE HEARD RUMORS TO THE EFFECT THAT THERE IS A DEFECT IN THE FRONT SUSPENSION. THE LOAD IS TOO HEAVY FOR BASE. DID CHRYSLER KNOW THIS AND STILL TRYING TO SELL A DEFECTIVE PRODUCT? I WOULD LIKE TO BE COMPENSATED.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN INDEPENDENTLY ACTIVATED AND FAILED TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECURITY SYSTEM, OR THE HORN PAD FAILED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,218. UPDATED 11/06/15*LJ *CN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING AT ANY SPEED. PRIOR TO THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE TECHNICIAN COULD NOT FIND THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
BKES ARE ABLE TO MAINTAIN WEIGHT OF VEHICLE THEY SHOULD BE UP DATED TO TO ACCEPT WEIGHT OF VEHICLE OR MANUFACTURER SHOULD BUY BACK THESE PIECES OF GARBAGE
IN THE MIDDLE OF THE NIGHT AROUND 3AM OUR CARS HORN ALARM STARTED TO GO OFF CONTINUOUSLY! NO MATTER WHAT WE DID IT WOULD NOT SHUT OFF UNTIL IT WANTED TO! THE NEXT MORNING OUR CAR WOULD NOT START AT ALL. MY HUSBAND JUMPED IT, AND IT STARTED. LATER ON THAT DAY THE HORN STARTED GOING OFF AGAIN, SO MY HUSBAND UNHOOKED OUR HORN SO WE DIDN'T KEEP WAKING UP OUR NEIGHBORS. AND WE REPLACED OUR BATTERY. AFTER REPLACING THE BATTERY, IT STILL KEPT DYING. I COULD DRIVE THE CAR ALL DAY, STOP AND GET A COKE, AND THE THE CAR WOULDN'T START WHEN I CAME OUT; IT WAS OFF FOR 2 MINS. SO I CALLED THE CHRYSLER RECALL LINE, THERE WAS A RECALL SO I JUST HAD THE RECALL FIXED TODAY. I GOT HOME, WE HOOKED UP THE HORN AND IT'S STILL HAPPENING. HORN WON'T SHUT OFF AND NOW MY CAR WON'T START AGAIN. AND THE RECALL PEOPLE SAID THERE IS NOTHING MORE THEY CAN DO. I LOOKED IT UP ONLINE AND THOUSANDS OF PEOPLE MARE HAVING THE SAME PROBLEM, AND THERE IS NO RECALL? SERIOUSLY? SOMETHING NEEDS TO BE DONE. MY CAR IS NOT SAFE AT ALL! AND DEFINITELY NOT RELIABLE. WE HAVE A CHRONICALLY ILL CHILD AND I NEED A CAR CAN RELY ON TO START WHEN HE NEEDS TO GO TO THE HOSPITAL, AND CHRYSLER SEEMS NOT TO CARE AT ALL. WE TOOK IT TO ANOTHER DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG WITH IT, BUT OBVIOUSLY SOMETHING IS WRONG WITH IT, WHEN IT KEEP HAPPENING. PLEASE HELP LOOK INTO THIS.
WHILE DRIVING MY VEHICLE ON A LONG DISTANCE ROAD TRIP, WHICH I DO QUITE OFTEN, THE STEERING WHEEL BEGAN TO VIBRATE AS I WAS DECREASING THE SPEED FROM 65 MILES PER HOUR. I HAVE SINCE HAD MY TIRES REPLACED AND THE TPMS ON ONE OF MY WHEELS BECAME CORRODED. THE PROBLEM STILL PERSISTED. I HAD MY BACK BRAKES REPLACED, THE PROBLEM STILL PERSISTED. I HAD MY WHEELS ALIGNED, THE PROBLEM STILL PERSISTED. MY MECHANIC IS CURRENTLY REPLACING THE AXLE ALONG WITH MY FRONT BRAKES. HOPEFULLY, THIS FIXES THE PROBLEM. MY DAUGHTER IS IN COLLEGE AND MY FAMILY AND I WILL BE MAKING 8 HOUR ROAD TRIPS OFTEN. I AM FINANCIALLY OBLIGATED TO THIS VEHICLE AND NEED IT TO SERVICE MY FAMILIES NEEDS. DODGE NEEDS TO ENSURE THAT THEIR VEHICLES ARE SAFE AND RELIABLE.
WHEN DRIVING WITH MY MOTHER AS PASSENGER FROM PHOENIX TO TUCSON TO VISIT RELATIVES, THE HORN SOUNDED INTERMITTENTLY. I HAD A MINOR ACCIDENT A FEW DAYS LATER, AND WHEN I TOOK THE CAR IN THE DEALER TO REPAIR, I ASKED THEM TO CHECK THE HORN. THEY REPORTED NOTHING AMISS. THE HORN CONTINUED TO INTERNITTENTLY SOUND OFF WHETHER I WAS DRIVING ON A SIDE STREET ALONE OR IN TRAFFIC, BOTH ON SURFACE STREETS AND THE FREEWAYS. WHEN I RECEIVED THE NOTICE FOR THE FOBIK RECALL IN MAY, I MADE THE APPOINTMENT AND TOOK THE CAR IN, AND REMINDED THEM THE HORN GOES OFF; THE SAME DEALER TOLD ME THEY COULD NOT REPLICATE THE HORN ISSUE AGAIN. THEY ALSO FAILED TO COMPLETE THE RECALL FIX. I MADE ANOTHER APPOINTMENT TWO WEEKS AGO IN JULY AS THE HORN KEPT SOUNDING OFF ON ITS OWN AND IT IS GETTING WORSE. I ALSO HAD ALL THE REQUIRED MAINTENANCE COMPLETED AT A COST OF OVER $1500, AND WHILE IN THE SERVICE BAY THE CAR HORN SOUNDED OFF. THE SERVICE CREW ATTEMPTED TO FIX THE HORN OVER THREE DAYS BUT FAILED. AS I DROVE THE CAR AWAY FROM THE DEALERSHIP, THE HORN SOUNDED OFF AGAIN. THEY ALSO DID NOT COMPLETE THE RECALL FIX AGAIN, EVEN AFTER ORDERING THE PARTS NECESSARY. THEY BELIEVE THE HORN ISSUE IS RELATED TO THE ELECTRICAL ISSUE IN THE KEY FOBIK RECALL, AND ARE HOPING THE RECALL FIX WILL ALSO ADDRESS THE HORN ISSUE. MEANWHILE, THE HORN HAS CONTINUED TO ESCALATE AND LAST EVENING WHILE DRIVING HOME IN RUSH HOUR TRAFFIC, THE HORN SOUNDED OFF FOR LONGER PERIODS, ON SEVERAL OCCASIONS FOR AS LONG AS NEARLY A MILE ON T
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER FOR 90 DAYS WITHOUT REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Journey → · Every Journey year → · How the figures are calculated →