2010 Dodge Journey complaints

I PARKED MY 2010 DODGE JOURNEY IN THE PARKING LOT AT WORK AND BEFORE I TURNED IT OFF, SMOKE STARTED COMING OUT FROM BEHIND THE INSTRUMENT PANEL, SPECIFICALLY BEHIND THE SPEEDOMETER. I SHUT OFF MY JOURNEY, GRABBED MY BAG AND CALLED 911. WHILE I WAS GIVING MY ADDRESS, FLAMES BURST THROUGH THE DASH. THE FIRE DEPARTMENT ARRIVED WITHIN MINUTES BUT THE VEHICLE'S FRONT WAS ENGULFED AT THAT TIME. THEY PUT THE FIRE OUT. I CONTACTED CHRYSLER AND THEY SENT AN INDEPENDENT INVESTIGATION TEAM TO INSPECT IT. THE ELECTRICAL CLUSTER BEHIND THE INSTRUMENT PANEL WAS DETERMINED TO BE THE CAUSE. THE WIRE CLUSTER HAD CAUSED ELECTRICAL SHORTS WHEN I FIRST RECEIVED THE JOURNEY, WHICH A DEALERSHIP REPAIRED NEARLY SIX YEARS AGO THEIR STATED CAUSE: "WIRES CUT BY SHARP EDGE." THEY INSULATED THE WIRE, RELOCATED, AND SECURED IT AT THE TIME. CHRYSLER HAS CLAIMED IT WAS NOT A MANUFACTURING ISSUE.

I AM REFERENCING RECALL # 14V-373 FOR REPLACEMENT OF WIRELESS IGNITION NODE MODULE. I HAVE HAD THIS PART ON ORDER BY LOCAL DEALER FOR OVER 5 MONTHS NOW AND AM STILL WAITING FOR DEALER TO RECEIVE THE PART SO IT CAN BE CHANGED OUT. I TALKED TO DEALER PARTS PERSON AND REPRESENTATIVE AT FCA GROUP RECALL ASSISTANCE CENTER TO FIND OUT WHY IT HAS TAKEN SO LONG. NO ONE KNOWS WHY IT HAS TAKEN SO LONG . . . I FEEL WAITING OVER 5 MONTHS TO EFFECT REPAIR IS RIDICULOUS AND NEGLIGENT!

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DOES NOT START ALL THE TIME THEY REPLACED STARTER SHOWS LOW TIRES , ON ICE . TAILGATE OPEN DOOR OPEN 3 SETS OF TIRES AND BRAKES UNDER 100,00 MILES THEY CAN NEVER FIND ANYTHING WRONG THEY PARTS AT IT I'M PAYING THE $100. EVERY TIME . DODGE KEEPS SAYING THEY WILL HELP , TALK IS CHEAP !! YOU THINK THEY WOULD TRY TO FIND OUT WHATS WRONG INSTEAD OF THROWING PARTS AT IT !HAVE THE JOURNEY AT LEASE 50 TIMES IT NEVER HAS BEEN FIXED . I HAVE THE LEMON OF LEMONS , AT THE POINT NEVER TO BUY A DODGE , JEEP OR CHYSLER EVER AGAIN !!!!

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) SEVERAL MONTHS AGO. THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS EXPERIENCING A PROGRESSING FAILURE IN WHICH THE KEY WAS TURNED AND THERE WAS AN ABNORMAL NOISE HEARD. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

WE CANNOT SHIFT OUR CAR OUT OF "PARK" WHILE THE CAR IS ON. INSTEAD WE HAVE TO TAKE THESE STEPS: INSERT KEYS INTO IGNITION, THEN SLIGHTLY TURN TO THE RIGHT (BUT NOT TURNING THE CAR ON) AS THE ELECTRIC SYSTEM TURNS ON, THEN SHIFT OUT OF "PARK" AND INTO "NEUTRAL," AND THEN WHILE IN "NEUTRAL" TURN THE CAR TO THE RIGHT UNTIL IT TURNS ON AND IS READY FOR DRIVING, THEN SHIFT INTO "DRIVE," ALL OF THIS WHILE MY FOOT IS ON THE "BRAKE." OUR ESP & BAS LIGHTS ARE ON EVERY MINUTE THE CAR IS ON, AND ABOVE THESE IS A LIT UP PICTURE OF A CAR W/ SQUIGGLY LINES BELOW IT. WE HAVE TAKEN THE CAR TO AUTOZONE, O'REILLY'S AUTO PARTS, INTERSTATE ALL BATTERY CENTER, AND WAL-MART, AND HAD THE CAR HOOKED UP TO THEIR SYSTEM THAT READY CODES/ERRORS AND DETERMINES WHAT IS WRONG WITH THE CAR. EVERY SINGLE PLACE COULD NOT GET A READING THAT INDICATED ANY REASON FOR THE LIGHTS BEING ON. IN FACT, ALL RESULTS KEPT COMING BACK AS, "NO ERRORS FOUND." WHEN WE CALLED TO EXPLAIN THIS TO THE CHRYSLER JEEP DODGE RAM DEALERSHIP, THEY COULD NOT TELL US ANY REASON AS TO WHY THESE LIGHT WOULD BE ON, AND ADVISED THAT IT WOULD COST $100 TO HOOK UP TO THEIR ERROR-READING SYSTEM. I DO NOT WANT TO DO THIS BECAUSE I HAVE ALREADY TRIED AT SEVERAL PLACES. THIS IS ANOTHER WAY FOR THE DEALERSHIP TO REEL ME IN AND TRY TO SCAM MONEY OUT OF ME AND THEN WHEN I DON'T HAVE THOUSANDS TO CONSTANTLY DROP ON THIS PIECE OF CRAP, THEY CHARGE ME THE DIAGNOSTIC FEE AND I LEAVE WITH MORE PROBLEMS THAN I CAME WITH. THESE DEALERSHIPS ARE A SCAM, AND

RECALL R03 / NHTSA 14V-373 I WAS DRIVING ON THE FREEWAY AT 50MPH AND HIT A BUMP, THE RADIO WENT OFF FOR 15 SECONDS. ONE MILE LATER I HAD A COMPLETE ELECTRICAL FAILURE, FOR A PERIOD OF FOUR MILES THE VEHICLE HAD NO TURN SIGNALS, WINDSHIELD WIPERS, FAN BLOWER, OR RADIO. I HAVE BEEN WAITING FOR THREE MONTHS FOR PARTS TO FIX MY VEHICLE. ONCE UPON A TIME I CALLED THEM, PARTS WERE IN, I MADE AN APPOINTMENT. WHEN I GOT THERE SERVICE MANAGER FOR BOB AND CHUCK EDDY, AUSTINTOWN, TOLD ME THEY HAD BEEN INSTALLED IN ANOTHER CUSTOMER'S CAR. THEN HE ASKED ME WHAT YEAR I HAD BOUGHT MY JOURNEY FROM THEIR DEALERSHIP. APPARENTLY YOU HAVE TO BUY FROM THEM TO GET A RECALL DONE. I FEEL THESE UNREPAIRED VEHICLES ARE A DANGER TO THEIR OWNERS, PASSENGERS, AND EVERYONE ELSE ON THE ROAD AND SHOULD BE REMOVED FROM SERVICE IMMEDIATELY.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED, THE DOORS LOCKED INDEPENDENTLY, AND THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ UPDATED 03/30/16.*JB

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FOR THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FAILED AND NEEDED TO BE REPLACED. THE KEY WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,457.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER SEVERAL ATTEMPTS TO GET THE SAFETY RECALL ON THE IGNITION SWITCH FIXED, I AM ALWAYS TOLD BY THE DEALER THAT PARTS ARE NOT AVAILABLE. YET I STILL GET RECALL NOTICES FROM FCA..

HORN BLOWS ON ITS OWN, BATTERY GOES DEAD, CAR DOORS WON'T UNLOCK. PARKED AND IN MOTION.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE SITTING IN THE YARD, LOCKED ....MY 2010 DODGE JOURNEY JUST RANDOMLY STARTS BLOWING THE HORN. THIS IS HAPPENING ON A DAILY BASIS FOR THE LAST FEW DAYS AND EVEN DURING THE MIDDLE OF THE NIGHT. THERE IS SOMETHING WRONG WITH THERE ELECTRICAL SYSTEM BECAUSE SOMETIMES THE RADIO WILL GO ON AND OFF ALSO. PLEASE TELL ME THAT THERE IS A RECALL ON THIS. I HAVE ALREADY HAD TO HAVE A LIFTER REPLACED AND THE PROBLEM SEEMS TO BE STARTING AGAIN.... *JS

WHEN BRAKING AT SPEEDS ABOVE 50 MPH, THERE IS A VIOLENT SHAKE IN THE VEHICLE. VEHICLE IS ONLY 5 YEARS OLD, AND NOW NEEDS A THIRD SET OF BRAKE PADS AND ROTORS. THIS IS A CLEAR AND WELL KNOWN PROBLEM WITH THE 2009 AND 2010 JOURNEYS, YET THE DEALER (AND CHRYSLER) REFUSES TO ACKNOWLEDGE OR FIX IT. WHEN CALLED CHRYSLER, I WAS TOLD "THEY STAND BEHIND THEIR DEALERSHIP & THE DEALERSHIP SAYS IT'S "NORMAL WEAR AND TEAR", SO THEY WILL NOT AUTHORIZE THE REPAIR". SO BASICALLY, EVEN THOUGH YOU ARE A LOYAL CUSTOMER (ONE WHO HAS NEVER BOUGHT ANYTHING BY MOPAR), THEY DON'T CARE. *JS

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER. IN ADDITION, THE HORN SOUNDED INDEPENDENTLY AND THE DOORS WOULD NOT LOCK. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURES COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HORN RANDOMLY GOES OFF. PUT CAR IN PARK, TAKE OUT FOB, DOOR AUTOMATICALLY LOCK AND ALARM IS SET, NOT CANNOT UNLOCK WITH FOB, HAVE TO USE KEY. THIS HAS BEEN GOING ON FOR SEVERAL DAYS. PICKED UP FOB, DIDN'T TOUCH ANY BUTTONS, ALARM GOES OFF. TURN CAR OFF, ALARM GOES OFF. HAD TO PULL THE FUSE FOR HORN, NOW I HAVE NO HORN AND THE CAR WON'T UNLOCK USING THE FOB. THIS SHOULD DEFINITELY BE A RECALL AS I'VE SEEN MANY COMPLAINTS ON OTHER WEBSITES ABOUT THIS ISSUE. ALSO, SIDE NOTE, WHEN IN REVERSE, REAR WINDSHIELD WIPER RUNS, CAN'T TURN IT OFF.

3 DAYS AGO WITH THE CAR ALARM SOUNDING IN EARLY MORNING. I WENT OUTSIDE TO SEE WHAT HAD HAPPENED AND THERE WAS NOTHING THERE TO BE CONCERNED ABOUT. THEN A FEW MINUTES LATER THE CAR JUST STATED RANDOMLY HONKING IT HORN ON ITS OWN! NOW THIS IS ALL HAPPENING WHILE CAR WAS PARKED IN DRIVEWAY. I THOUGHT THAT MAYBE MAYBE IT WAS PART OF THE SECURITY ON THE CAR AND THEN IT STOPPED ABOUT 5 MINS LATER. WHILE STILL PARKED. LATER ON IN THE DAY I TOOK THE CAR OUT TO DO SOME THINGS WHEN IT STARTED RANDOMLY HONKING IT OWN HORN. THIS WAS ALL HAPPENING WHILE I WAS ON A MAJOR ROAD. THIS THEN CREATED A VERY DANGEROUS MOMENT BECAUSE I GOT DISTRACTED BECAUSE I COULDN'T FIGURE OUT WHY THE HELL MY CAR JUST STARTED RANDOMLY HONKING IT HORN AND IT WOULDN'T STOP FOR ABOUT 5 MINUTES. MULTIPLE PEOPLE STOPPED BECAUSE THEY THOUGHT I WAS HONKING AT THEM WHICH CAUSED THINGS TO GET VERY CRAZY. SO NOW I KNOW SOMETHING ISN'T RIGHT, SO I DECIDED TO TAKE THE CAR BACK HOME FOR EVERYONE'S SAFETY AND WELL BEING.SO NOW THE CAR IS BACK HOME AND THE RANDOM HONKING HAS STOPPED. WE ALL WENT TO BED, AND AT 12:00 PM THURSDAY NIGHT. IT HAPPENED AGAIN WHILE PARKED IN DRIVEWAY,IT WOULD BEEP AND BEEP AND THEN STOP AND BEEP AGAIN AND THEN IT WOULDN'T STOP BEEPING AND THEN IT WOULDN'T STOP. NOW I THEN GOT REALLY NERVOUS BECAUSE THIS JUST ISN'T SAFE AND IS ANNOYING FOR THE POOR NEIGHBORS TRYING TO SLEEP. SO LUCKILY ABOUT 10 MINS LATER THE HONKING HAD STOPPED. I WENT BACK TO SLEEP HOPING IT WOULDN'T CONTINUE TO HAPPEN. NOW ITS FR

AT 52K MILES MY DODGE JOURNEY HAD TO HAVE THE TRANSMISSION REBUILT. IT ALWAYS SEEMED TO SLIP, BUT ONCE THE CHECK ENGINE LIGHT CAME ON AND BIGGER PROBLEMS BECAME APPARENT THE ONLY OPTION WAS TO HAVE THE TRANSMISSION REBUILT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR PARKED, THE HORN ACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED . THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

I HAVE NOT KEPT TRACK OF SPECIFIC DATES, HOWEVER I NOW PLAN ON DOING SO. SINCE I'VE PURCHASED THIS CAR I'VE HAD ISSUES WITH IT STARTING. OF COURSE I TAKE IT BACK TO THE DEALER WHERE I'M TOLD THEY CAN'T FIND ANYTHIGNG WRONG WITH IT, THE SECOND TIME I'M TOLD IT JUST NEEDED A SOFTWARE UPDATE, AND THE THIRD I DECIDED TO TAKE IT SOMEWHERE ELSE. I KNOW IT'S NOT THE STARTED, BATTERY, ALTERNATOR, OR FUEL PUMP. I'VE BEEN TOLD IT HAS TO BE ELECTRICAL OR A SOFTWARE ISSUES. BASICALLY EITHER DODGE KNOWS WHAT THE ISSUE IS AND IS LYING OR THEY REALLY HAVE NO IDEA. EITHER WAY I PAY A LOT TO HAVE A REALIABLE CAR AND IT'S REALLY FRUSTRATING TO GO INTO THE GROCERY STORE COME OUT AND MY CAR DOESN'T WANT TO START, OR HAVE TO LEAVE FOR WORK AND END UP BEING LATE BECAUSE AGAIN MY CAR DECIDES IT DOESN'T WANT TO START. EACH TIME THE DEALERSHIP HASN'T CHARGED ME ANYTHING. I'VE BEEN DRIVING MY CAR AND THE ENGINE HAS JUST CUT OFF. I'VE HAD MY WINDOWS ROLL DOWN ON THERE OWN. BECAUSE THIS SEEMS TO BE A TRENDING ISSUE I WILL NOW TRACK THINGS MORE CAREFULLY. I DO HAVE A VIDEO AVALIABLE OF THE MOST RECENT ISSUE: HTTPS://YOUTU.BE/GC7XCX263RY

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/26/16*LJ THE CONSUMER STATED HER DAUGHTER WAS DRIVING, WHEN THE ELECTRICAL SYSTEM SHUT DOWN. UPDATED 03/14/16.*JB

THIS IS REGARDS TO RECALL R03 ON A 2010 DODGE JOURNEY. I HAVE BEEN A A RECALL LIST FOR MANY MONTHS. MY VEHICLE TWICE NOW HAS SHUT OFF WHILE DRIVING FOR NO REASON. AFTER HAVING THE CAR LOOKED AT AND SPENDING MONEY I DON'T HAVE, IT WAS DETERMINED IT WAS DUE TO THIS RECALL. I HAVE MADE CALLS TO THE DEALER AND TO CHRYSLER. ALL I AM TOLD IS THESE PARTS ARE ON RESTRICTION AND THEY ARE SORRY BUT THEY CAN NOT HELP ME TO GET THIS TAKEN CARE OF AT THIS TIME. WHY IS CHRYSLER NOT CONCERNED ABOUT THE SAFETY OF IT'S DRIVERS. IF THIS HAD HAPPENED WHILE MY SON WAS DRIVING HE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. WHAT WILL IT TAKE FOR THEM TO GET THIS TAKEN CARE OF? WHEN I AM ABLE TO AFFORD ANOTHER CAR IT WILL NOT BE A CHRYSLER PRODUCT OF ANY KIND.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE KEY FAILED TO CORRESPOND. IN ADDITION, A "BAD KEY" WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

I HAVE BEEN HAVING TROUBLE WITH MY BRAKES WHICH HAS BEEN REPLACED BUT STILL GRINDING NOISE AND SQUEAKY AND ROTORS HAS BEEN TURNED. THE VEHICLE HAS CUT OFF MANY TIMES, SITTING AT THE TRAFFIC LIGHT AND AS GETTING READY TO GO AND AS COMING TO A STOP. IT HAS ALSO CUT OFF AS TURNING AND ONCE I REALIZED IT I HAD TO TRY TO RESTART IT. IT HAS AT TIMES DOOR NOT UNLOCK AND NOT LOCK. AS PUTTING ON BRAKE TO COME TO A STOP IT SHAKES. THE LIGHTS ARE GETTING WORSE THEY ARE FLICKERING ON AND OFF. OUTSIDE LIGHT GOES OUT AND WHOLE DASH GOES OFF WHILE DRIVING. I HAVE TO KEEP FLICKING THE LIGHTS AS I'M DRIVING SO THEY CAN COME BACK ON. THE VEHICLE HAS MANY TIMES NOT START UP AND JUST CLICK WHEN TRYING TO START IT.

ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY WHILE KEY IS STILL ON,CANNOT TURN STEERING WHEEL TO GET OFF ON SIDE OF HIGHWAY VEHICLE STOP AND I GOT TO TURN KEY OFF AND BACK ON TO START CAR AGAIN AND IT STALLS DURING ALL THIS IN MIST OF TRAFFIC. THIS HAPPEN WITH NO WARNING, I NEVER KNOW WHEN THIS VEHICLE WILL DO THIS, I HAVE REPORTED TO SEVERAL DEAL SHIPS( ALLEN SAMUEL ALLIANCE TEXAS) IS WERE I PURCHASED THIS VEHICLE IN 2012, AND I BROUGHT IT BACK TO THEM MANY TIMES IN 2013-2014 TO GET IT CORRECTED BUT NOTHING WAS DONE BECAUSE THEY SAID VEHICLE DIDN'T SHUT DOWN WITH THEM, REFUSE TO GET ME OUT OF VEHICLE.THEY SAID IGNITION STICKING AND STALLS WAS FIXED BUT YET IT CONTINUES TO STICK AND STALLS WHEN STARTING CAR. REASONLY, IN 2015 I TOOK VEHICLE IN FOR IGNITION RECALL BUT VEHICLE IGNITION STILL IS STICKING AND STALLING. I DRIVE MY 3 GRANDCHILDREN IN THIS UNSAFE VEHICLE ALL THE TIME TO SCHOOL AND EVERY , BECAUSE THIS ALL THE TRANSPORTATION I HAVE. THE LAST TIMES THIS HAPPEN WAS IN OCTOBER AND NOVEMBER 2015, TWO TIMES EACH TIME I WAS DRIVING DOWN THE HIGHWAY IN TRAFFIC AS MANAGE TO QIUCKLY SHIFT TO NEUTRAL TO GET CAR RUNNING AS CARS WAS COMING UP BEHIND ME AND WENT AROUND ON SHOULDER OF ROAD, IT WAS SO VERY,VERY SCARY VEHICLE IS UNSAFE TO DRIVE. PLEASE HELP ME GET OUT OF THIS UNSAFE VEHICLE BEFORE A BAD "DASTER" HAPPEN TO ME AND MY GRANDCHILDREN. PHONE # 985 335 3544. THANKS.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE IGNITION INDEPENDENTLY SWITCHED FROM THE ON POSITION TO THE ACCESSORY POSITION. IN ADDITION, THE VEHICLE SHUT OFF, THE STEERING WHEEL SEIZED, AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT PLACED THE GEAR LEVER INTO THE PARK POSITION, AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

I HAVE NEEDED TO REPLACE THE BRAKES TWICE WITH LESS THAN 50,000 MILES ON MY CAR. IT COULD BE A DANGER IF THEY COMPLETELY FAIL.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT MENTIONED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES AND HAD TO BE TOWED TO THE DEALER. THE DEALER WAS NOTIFIED THAT THE FAILURE WAS PROGRESSING FOR MONTHS AND THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT WAS 22ND ON THE WAITING LIST. THE VEHICLE WAS RECENTLY TOWED TO THE DEALER AND THE CONTACT WAS INFORMED THAT HE WAS 34TH ON THE LIST WITHOUT AN EXPLANATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT START AND THE HORN SOUNDED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM)FAILED AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

CAR STALLS WHILE DRIVING AND SOMETIMES WILL NOT START AT ALL. THERE IS A RECALL, BUT THE PART HAS BEEN ON BACK ORDER FOR OVER 6 MONTHS.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 45 MPH, THE HIGH BEAM HEAD LAMPS ILLUMINATED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START, THE VEHICLE FAILED TO UNLOCK AND THE ANTI THEFT ALARM ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED A JUMP START IN ORDER TO START. IN ADDITION, ALL ELECTRICAL FUNCTIONS FAILED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER :14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,404. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS TURNED AND THE VEHICLE FAILED TO START. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

UNABLE TO START CAR. NO POWER WHATSOEVER, HOWEVER LIGHTS FLASHED. COULD NOT LOCK CAR. CAR PARKED IN A FRIENDS DRIVEWAY. THOUGHT IT COULD BE THE IGNITION SWITCH. HAVE INVOICE FROM JIM BROWNE JEEP & DODGE, TAMPA, FL REPLACING THE IGNITION SWITCH (UNABLE TO SCAN).

CAR IS SHUTTING OFF WHILE I AM DRIVING WITH NO WARNING

TIPM WAS DIAGNOSED AS THE PROBLEM AT DEALERSHIP. CAR WOULD NOT START INTERMITTENTLY. RECALL NOTICE INFORMS A BAD TIPM COULD CAUSE MANY SAFETY PROBLEMS. THE VEHICLE IS UNSAFE TO DRIVE. IT HAS BEEN AT THE DEALERSHIP OVER A MONTH. WE USED THE VEHICLE FOR EVERY DAY TRANSPORTATION FAMILY OF 6. ULTIMATELY I HAD TO BUY ANOTHER CAR FOR TRANSPORTATION. NO LOANER FROM DEALERSHIP . I LOST USE OF THE VEHICLE NO END IN SIGHT. THEY TELL ME EVERY DAY THEY ARE WAITING ON THE PART.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER A WHILE, IT RE-STARTED. THE FAILURE RECURRED AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,830. THE VIN WAS UNAVAILABLE. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 11/17/15 *JB UPDATED 12/03/15*LJ