2009 Dodge Journey complaints

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE HAD EXPERIENCED BRAKING DIFFICULTY WHICH INCLUDED EXCESSIVE PRESSURE APPLIED TO THE BRAKE PEDAL AND AN EXTREME THROBBING FEELING WHILE BRAKING AT VARIOUS SPEEDS AS LOW AS 35 MPH. THE DEALER REPLACED THE TWO FRONT ROTORS BUT THE FAILURE RECURRED. THE CONTACT ALSO HEARD A LOUD, UNUSUAL POPPING NOISE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FRONT BRAKE PADS, REPLACED THE FRONT PASSENGER SIDE ROTORS, AND RESHAPED THE FRONT DRIVER SIDE ROTORS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD TAKE THE LIABILITY FOR PARTIAL REPAIRS. THE VEHICLE WAS TAKEN TO THE DEALER A THREE TIMES WHO ADVISED THE IDENTICAL REPAIR THAT WAS PREVIOUSLY PERFORMED. THE CONTACT DECLINED THE REPAIR. THE CONTACT WAS CONCERNED SINCE THERE WERE NUMEROUS COMPLAINTS PERTAINING TO THE FAILURE FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO NORMAL WEAR AND TEAR. THE FAILURE MILEAGE WAS 7,009 AND THE CURRENT MILEAGE WAS 18,945.

HAVING A FAIRLY NEW VEHICLE 2009 DODGE JOURNEY I JUST NEEDED TO GET NEW BRAKE PADS AND ROTORS I CAN BELIEVE HOW BAD THE BRAKE WERE AT 25,000 MILES. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 45 MPH THE CONTACT APPLIED THE BRAKES AND HEARD A SQUEAKING SOUND IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CONTACT WAS INFORMED THAT THE FRONT ROTORS AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 21000.

FRONT LEFT BRAKE PADS AND ROTOR EXCESSIVE WEAR. BACK LEFT BRAKE PAD AND ROTOR VERY LITTLE WEAR (TO THE POINT PITTED RUST WAS ON ROTOR). ORIGINAL FRONT PADS AND ROTORS CHANGED OUT AT APPROXIMATELY 36,000 MILES DUE LEFT TO RIGHT UNEVEN WEAR. BACK PADS AND ROTORS CHANGED OUT AT 49,000 MILES, DUE AGAIN TO UNEVEN LEFT TO RIGHT WEAR. AFTER HAVING THE BRAKING SYSTEM LOOKED AT FOR THIS ISSUE BY THE DEALERSHIP TECH WHERE I BOUGHT THE CAR FROM, I HAVE BEEN INFORMED THAT IT WAS DUE TO "EXCESSIVE RUST". I HAD AN ASE CERTIFIED MECHANIC CHANGE THE BACK PADS AND ROTORS AND WAS INFORMED THAT THERE WAS NO ISSUES WITH BRAKE SLIDES, PADS CALIPERS, OR RUST. NOW DEALERSHIP HAS INFORMED ME "THAT DUE TO ALL EVIDENCE OF THE ISSUE BEING DESTROYED, I WILL HAVE TO WAIT FOR IT TO REAPPEAR OR COMPLETE FAILURE TO HAPPEN IN ORDER TO RESOLVE ISSUE". *TR

TL- THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHEN THE BRAKE WAS APPLIED THE VEHICLE AND THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT AND REAR ROTORS, AND BRAKE PADS FOUR TIMES. THE REAR DIFFERENTIAL ASSEMBLY WAS ALSO REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS 4,143 AND THE CURRENT MILEAGE WAS 52,175. LI

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A ROUTINE OIL CHANGE. THE TECHNICIAN INSPECTED THE REAR BRAKE PADS AND INFORMED THAT THE BRAKE SPECS WERE 4 MILLIMETERS. THE CONTACT STATED THE FAILURE OCCURRENCE WAS EXTREMELY EARLY FOR THE MILEAGE ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE. JS

2009 DODGE JOURNEY SXT BRAKES ARE FAULTY. HAVE SEEN NUMEROUS REPORTS OF PROBLEMS WITH THESE BRAKES. CHRYSLER NEEDS TO RECALL!!! HAD TO HAVE NEW BRAKES @30,000 MILES. *TR

2009 DODGE JOURNEY- NOISE WITH THE FRONT DRIVER SIDE BRAKES. ROUTER AND BRAKE PAD ARE WORN AT ONLY 27,000 MILES. NOISE STARTED AT UNDER 20,000 MILES AND HAS GOTTEN LOUDER AND ROUTER IS IN WORSE CONDITION. DEALER STATED THEY COULD NOT FIND ANY ISSUE WITH THE ROUTER OR BRAKES. THERE IS A VISIBLE GROOVE IN THE ROUTER AND THE SOUND OF METAL ON METAL WHEN THE CAR IS IN MOTION AND THE BRAKES ARE APPLIED. MAJOR PREMATURE WEAR OF THE BRAKES AND ROUTERS. *TR

I PURCHASED A 2009 DODGE JOURNEY IN MECHANICSVILLE VA IN 2008. THE VEHICLES FRONT BRAKES HAVE BEEN REPLACED 3 TIMES AND THE FRONT ROTORS TWICE IN 55,000 MILES. THE REAR BRAKES ALSO NEEDED REPLACEMENT ONCE. THERE IS NO WARNING WHEN THE BRAKES BECOME WARN, EXCEPT FOR METAL-ON-METAL SOUNDS WHEN THE HARDWARE FOR THE PADS MAKE CONTACT WITH THE ROTORS. THE QUICK LOSS OF BRAKING SURFACE AND ROTOR WEAR IS EFFECTING BRAKING RESPONSE AND CAUSING THE VEHICLE TO SHAKE VIOLENTLY WHEN THE BRAKES ARE APPLIED. I CONTACTED DODGE CUSTOMER SERVICE AND A DEALERSHIP, AND BOTH STATED THAT IT WAS DRIVING HABITS THAT WERE CAUSING EARLY WEAR ON THE BRAKES AND ROTORS. HOWEVER, I HAVE NEVER HAD TO REPLACE THESE COMPONENTS SO EARLY AND OFTEN ON ANY VEHICLE I'VE OWNED BEFORE. *TR

I OWN A 2009 DODGE JOURNEY. THE FRONT ROTORS HAVE BEEN REPLACED TWICE AND MY CURRENT MILEAGE IS ONLY 15,700! *TR

THE BRAKES HAVE GONE OUT ON MY 2009 DODGE JOURNEY 3 TIMES. EVERY 10,000-12,000 MILES THEY WEAR COMPLETELY OUT AND MAKE IT VERY DIFFICULT TO STOP THE VEHICLE. I BOUGHT IT IN 2008 RIGHT OFF THE SHOWROOM FLOOR AND DID NOT EXPECT TO HAVE SUCH AN ISSUE WITH ONE OF THE MOST IMPORTANT SAFETY FEATURES. I HAVE SMALL CHILDREN THAT I TRANSPORT DAILY AND I AM THANKFUL THAT I HAVE NOT HAD AN ACCIDENT. THE DEALERSHIP HAS RELUCTANTLY REPLACED THE BRAKES TWICE FREE OF CHARGE, BUT SEEM UNWILLING TO DO IT AGAIN. I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR THE BRAKES SINCE THIS IS NOT DUE TO NORMAL WEAR AND TEAR. I NEED A SAFE AND RELIABLE VEHICLE TO TRAVEL IN WITH MY CHILDREN. *TR

I PURCHASED A 2009 DODGE JOURNEY IN APRIL 2009. IT IS NOW JULY 2010 AND 20,000 MILES LATER I ALREADY HAVE HAD TO REPLACE MY FRONT BRAKE PADS AND THE ROTORS NEEDED TO BE REPLACED AS WELL!! AFTER CALLING CHRYSLER BECAUSE THIS IS WAY TOO EARLY TO BE REPLACING THEM THEY SIMPLY STATED THAT IT WAS NOT UNDER WARRANTY AND THERE WAS NOTHING THEY COULD DO. I HAVE NOTICED SEVERAL COMPLAINTS OF THE SAME NATURE ON BLOGS AND ON HERE. *TR

I BOUGHT MY CAR MAY 2008. THE FIRST TIME IT WENT INTO THE SHOP WAS IN JAN 2009 AND MY CAR HAD ABOUT 11,700 MILES WITH SQUEALING NOISE. (MY HUSBAND IS MILITARY AND WE HAD TO MOVE ACROSS COUNTRY, THAT'S WHY WE HAVE THAT MANY MILES ON IT BY JAN). AT THAT TIME WE DIDN'T HAVE ANY MONEY TO LOOK CLOSER INTO IT. WE TOOK INTO A DEALERSHIP AND WAS TOLD $600 WOULD FIX IT. APRIL 2009 MY HUSBAND CHANGED OUT THE BRAKES OF THE CAR AND TOOK IT TO THE BASE HOBBY SHOP TO GET IT ROTATED. SEPTEMBER 2009 SQUEALING NOISES STARTED AGAIN. DEC 2010 WE TOOK TO A FIRESTONE AND THEY TOLD US OUR BRAKES NEEDED TO HAVE THE BRAKE PADS CHANGED OUT AGAIN. WE WERE SHOCKED. WAITING FOR INCOME TAX TO COME BACK. FEB 2010 WE HAD THE WHOLE FRONT BRAKES AND ROTORS REPLACED. COST $400. APRIL 2010 SQUEALING NOSES CAME BACK. APRIL THE ROTORS WERE RESURFACED! JUNE WE STARED HAVING SQUEALING NOISES AGAIN. TOOK IT INTO FIRESTONE SINCE WE COULD THE BRAKES DONE THERE. THE MANAGER WAS SO SHOCKED AT HOW OUR BRAKES WERE ALREADY HE CALLED MY HUSBAND IN TO THE SHOP TO LOOK AT THE BACK BRAKES!!! THE BACK BRAKES NOW!!! HE TOLD US THE CALIPER WAS TORN AND THAT THE BRAKES NEEDED TO BE REPLACED. AT THIS TIME HE TOLD US THAT HE THOUGHT WE REALLY NEEDED TO TAKE IT INTO THE DEALERSHIP. TOOK THE CAR INTO THE DEALERSHIP THAT SAME DAY AND TOLD THE SERVICE ADVISER EVERYTHING. THE SIDE, THE BRAKE AND ECT. BY 10AM HE CALLED US TELLING US THAT ALL THE BRAKES WERE 90%!!! I DON;T THINK SO., I TOLD HIM TO CALL MY HUSBAND AT THAT TIME BECAUSE MY H

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE BRAKES BEGAN GRINDING PREMATURELY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS PREMATURE AT 12,800 MILES. THE CONTACT SPOKE WITH AN AUTHORIZED SERVICE TECHNICIAN WHO ADVISED THE CERAMIC BRAKE PADS ON THE VEHICLE WERE DEFECTIVE AND WERE CUTTING INTO THE ROTORS. AFTER INSPECTING THE VEHICLE, THE DEALER STATED THEY WOULD REPLACE THE FRONT BRAKE PADS AND SHAVE THE ROTORS AT THEIR EXPENSE BUT NOT FOR THE REAR BRAKE PADS AND ROTORS. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS NOT ACCEPTED. THE FAILURE MILEAGE WAS 12,800 AND THE CURRENT MILEAGE 19,800.

I WAS DRIVING IN JANUARY 2010 AND CRUNCHING SOUND AND SHAKING WHEN BRAKES APPLIED IN MY 2009 DODGE JOURNEY, TOOK IT IN THEY INFORMED ME I NEEDED NEW BRAKE PADS AT 25K MILES. GOT NEW PADS FOR $300 KEPT DRIVING, NOW VEHICLE SHAKES HARD TO STOP AND CRUNCHING SOUND AGAIN WHEN ATTEMPTING TO STOP (STOPPING CAN BE DIFFICULT) NOW JUNE-- TOOK VEHICLE IN AGAIN AND AGAIN THEY STATED FRONT PADS ARE 11/32 (IN 4 MONTHS?) AND REAR PADS ARE 1/32 ALMOST METAL TO METAL. CAR'S BRAKES APPEAR TO BE WAY TOO SMALL FOR VEHICLE SIZE AND IT APPEARS THE PADS WEAR VERY QUICKLY (CAN FIND TONS OF SAME COMPLAINTS IN VARIOUS REVIEW SITES) DODGE ALWAYS BLAMES THE DRIVERS FOR "RIDING THEIR BRAKES" BUT THERE ARE THOUSANDS OF US. THEY ESTIMATE BRAKE PADS LAST 14-16K MILES!!!! BUT I CAN TELL EVEN THE FRONT ONE BEING BELOW HALF ARE NOW EFFECTING THE VEHICLES STOPPING ABILITY. THIS IS A SAFETY ISSUE THEY NEED BIGGER BRAKES FOR THE VEHICLE. I AM CONCERNED THAT ONE DAY IT WILL JUST FAIL AS THE BRAKE PADS WEAR SO QUICKLY. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 65MPH THE CHECK ENGINE LIGHT OR TRACTION ASSIST LIGHT WOULD COME ON AND THE VEHICLE WOULD STOP IN THE MIDDLE OF THE ROAD. THE CONTACT WOULD DRIFT THE VEHICLE TO THE SIDE OF THE ROAD. SHE WOULD WAIT APPROXIMATELY TEN MINUTES AND IT WOULD RESTART, AND OTHER TIMES THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER RAN A DIAGNOSTIC TEST BUT THERE WOULD BE NO CODES SHOWING AND THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND SHE WAS TOLD WHENEVER THE FAILURE HAPPENS TAKE THE VEHICLE BACK TO THE DEALER FOR THEM TO CHECK THE VEHICLE. THE FAILURE MILEAGE WAS 39,500.

THIS IS A FOLLOW UP E-MAIL TO PHONE CALL. MY COMP# IS 274123. MY LAST NAME IS SPELLED WRONG AND THERE ARE A FEW DISCREPANCIES. ALSO WANTED TO GIVE AN UPDATE. I OWN AN 09 DODGE JOURNEY IN WHICH I HAD TO REPLACE THE FRONT BRAKE PADS AT 12,800 MILES, JUST AFTER WARRANTY, REPLACED BY MIDAS IN DEC.09. AT 19,800 I FELT MY STEERING WHEEL SHAKE WHEN I APPLIED THE BRAKES. UPON INSPECTION I REALIZED MY REAR BRAKES PADS AND ROTORS WERE SHOT. BEING SUSPICIOUS OF THIS PREMATURE BRAKE ISSUES I GOOGLED "09 DODGE JOURNEY BRAKE PROBLEMS" AND FOUND HUNDREDS OF THE SAME EXACT COMPLAINT! PREMATURE BRAKE FAILURE. HUNDREDS OF PEOPLE WHO NEEDED THEIR PADS AND ROTORS REPLACED FROM 5K-22K SOMETIMES EVEN MORE THAN ONCE! AT THE AVERAGE EXPENSE OF $360.00. I ALSO NOTED THAT THERE ARE NUMEROUS OF THE SAME COMPLAINTS FROM CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN OWNERS. WHEN I CONTACTED THE DEALER I WAS TOLD BY THEIR SERVICE CLERK THAT THE CERAMIC PADS ORIGINALLY INSTALLED AT THE MANUFACTURER ARE WEARING PREMATURELY AND THAT THEY ARE BEING REPLACED BY A TOTALLY DIFFERENT PAD WITH "EXTENDED LIFE". IN MOST CASES THEY ARE BEING REPLACE IN "GOOD WILL"(FREE OF CHARGE). A SERVICE TECH ALSO CONFIRMED THIS BUT TOLD ME HE COULD NOT PROMISE THAT THIS SERVICE WOULD BE FREE UNTIL FURTHER INSPECTION. WHEN WE DROPPED THE CAR OFF AT THE DEALER OUR MAIN COMPLAINT WAS THE REAR BRAKES AND ROTORS. WE ASKED (IN WRITING )THAT THEY BE REPLACED IN "GOOD WILL" AND THAT THEY ALSO INSPECT THE FRONT BRAKES AN ROTORS BECAUSE THEY W

BAD BRAKE SYSTEM. *TR

REPLACED BRAKES AT 15,500 MILES .JUST HAD CAR IN FOR OIL CHANGE AND INSPECTION AT 20,000 MILES AND WAS TOLD I NEED NEW BRAKE PADS AGAIN. *TR

I BOUGHT A BRAND NEW DODGE JOURNEY IN APRIL 2009, THIS IS JUNE 2010 AND I HAVE 17,459 MILES ON IT. BRAKES STARTED SQUEALING WHEN I BACK OUT OF MY GARAGE AND SOMETIMES WHEN I'M PULLING UP TO STOP SIGN OR RED LIGHT. HAD THEM CHECKED WITH MY REGULAR OLL CHANGE AND WAS INFORMED TODAY THAT I HAD LESS THAN 10% LEFT ON MY FRONT BRAKES!!!!!!! I LIVE ON A BARRIER ISLAND FOR GOSH SAKES, I'D HAVE TO RIDE THE BRAKES 24/7 TO WEAR THEM OUT THAT FAST! CALLED DODGE CORP. AND THEY SAY ITS NOT COVERED UNDER THE WARRANTY AFTER 12,000. MILES, HA!!!!! I TRADED IN A NEW CHEVY IMPALA WITH GREATER THAN 60,000 MILES AND STILL HAD 40 % LEFT ON THE BRAKES AND I WAS THE DRIVER......THIS IS DEFINITELY A DEFAULT IN MATERIALS AND HAS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED. I WASN'T EVEN GOING TO ASK THEM TO LOOK AT IT AS I WOULD NEVER SUSPECT A NEW CAR NEEDING BRAKES. I MAKE A NEW CAR PAYMENT SO I WON'T HAVE REPAIR BILLS, THIS IS NOT RIGHT. FROM WHAT I HAVE RESEARCHED THIS IS AN ONGOING PROBLEM WITH DODGE AND HAS NOT BEEN ADDRESSED. *TR

I BOUGHT A 2009 DODGE JOURNEY IN AUGUST 2008. BY AUGUST 2009 12,000 MILES THE BRAKE ROTORS WERE WARPED AND THE PADS WERE SHOT. BY JUNE 2010 28,000 MILES ROTORS WERE WARPED AND PADS SHOT AGAIN. *TR

WE BOUGHT THAT CAR A YEAR AGO BRAND NEW, EARLIER THIS WEEK WE HEARD GRINDING WHICH WE THOUGHT WAS ABNORMAL AND TOOK TO DEALERSHIP AND THEY SAID THE BRAKES ARE SO BAD THEY COULD GO OUT AT ANY MINUTE. WE DON'T HAVE THE MONEY TO FIX IT AND IT IS NOT COVERED SO IT IS NOT SAFE TO EVEN DRIVE THE CAR. THIS IS WAY TOO EARLY AND FROM WHAT I FOUND ONLINE, EVERYONE IS HAVING THIS ISSUE. WE NEED A RECALL. *TR

2009 DODGE JOURNEY WITH LESS JUST OVER 23,000 MILES NEEDED ALL NEW BRAKES AND ROTORS. THE BACK BRAKES WERE COMPLETELY SHOT AND MY CAR WAS RELYING COMPLETELY ON THE FRONT BRAKES. NOT COVERED UNDER WARRANTY. ALSO HAD TO HAVE THE FRONT RIGHT TIE-ROD REPLACED - SO LOOSE THE TIRE WAS READY TO FALL OFF. NOW NEED AN ENTIRELY NEW TRANSMISSION (24,000 MILES NOW). THEY DO SEE THE TRANSMISSION ISSUE AS A PROBLEM, BUT JUSTIFIED THE BRAKES GOING (TOLD ME IT WAS THE WAY I DRIVE) AND THE TIE-ROD (LOTS OF POTHOLES IN THE AREA). IT'S INSANE THAT NO-ONE AT THIS DEALERSHIP SEEMS TO THINK THERE IS A PROBLEM WITH THIS CAR, BUT I KNOW I GOT A LEMON. THEY AREN'T EVEN PAYING FOR A LOANER CAR - I HAVE TO PAY FOR A RENTAL WHILE IT WILL LIKELY BE IN THE SHOP FOR OVER A WEEK. *TR

I HAVE A 2009 DODGE JOURNEY. I HAVE NOT HAD ANY INJURIES ASSOCIATED WITH THE ISSUE, HOWEVER FEEL AS THOUGH THERE IS THE POSSIBILITY FOR INJURY TO OCCUR. THE CAR IS 2 YEARS OLD AND ALREADY THE ROTORS HAVE BEEN DIAGNOSED AS BEING WARPED 3 TIMES, ONE OF WHICH THE CAR HAD ONLY BEEN DRIVEN 6000 MILES SINCE THE WARPAGE AND THEN WARPED AGAIN. COMPLETELY UNACCEPTABLE. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. DUE TO THE FACT THAT ALL THIS IS OCCURRING, I FEEL AS THOUGH THIS COULD LEAD TO MAJOR SAFETY ISSUES. *TR

INTERIOR DASH LIGHTS DIM OR TURN OFF COMPLETELY WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. THIS HAS HAPPENED NUMEROUS TIMES. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AS SHE WAS ATTEMPTING TO STOP, THE VEHICLE DID NOT RESPOND IMMEDIATELY. SHE FELT A SHIMMY IN THE STEERING WHEEL AND HAD TO PUMP THE BRAKES TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ROTORS NEEDED TO BE TURNED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER WHERE SHE WAS INFORMED THAT THERE WAS NOTHING LEFT OF THE FRONT BRAKES. THE BRAKES WERE REPLACED AT THE REPAIR CENTER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD REIMBURSE HER FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000.

I PURCHASED MY 2009 DODGE JOURNEY IN MAY 2008 -- AT 17,000 MILES AND 2 YEARS LATER I HAVE BEEN TOLD THAT MY FRONT BRAKES ARE TOTALLY WORN AND ROTORS CAN NOT BE TURNED AND NEED TO BE REPLACED. I RECEIVED NO WARNING OF THE BRAKING FAILURE OTHER THAN ONE DAY GRINDING AND SQUEAKING NOISES WHILE I DRIVE. I TOOK MY CAR TO THE SHOP THAT DAY !!! HOW CAN A BRAKING SYSTEM GO BAD IN ONE DAY WITH NO WARNING? I'VE BEEN TOLD BY CHRYSLER THAT THIS IS NORMAL WEAR AND IT WAS NOT COVERED ... HOW CAN A BRAKING SYSTEM FAIL IN 2 YEARS !!! WHEN I MENTIONED THE NUMEROUS POSTS FROM CONSUMERS ABOUT THE SAME PROBLEM. THEY OFFERED NO OTHER EXPLANATION OTHER THAN "THEY MUST BE USING SOFT PADS ... BUT WE STILL DO NOT COVER THIS UNDER THE WARRANTY. " *TR

2009 DODGE JOURNEY. CONSUMER STATES PROBLEM WITH TIRES. *TGW THE CONSUMER STATED AFTER HE LEFT THE DEALERSHIP, HE EXPERIENCED A FLAT TIRE. ONCE HE ARRIVED HOME, HE DISCOVERED TWO MORE VALVE STEMS HAD FALLEN OFF. THE VALVE STEMS HAD FALLEN OFF DUE TO CORROSION. *JB

THE BRAKE SYSTEM IS HORRIBLY UNDERSIZED FOR THE VEHICLE. PADS AND ROTORS HAVE TO BE REPLACED AT EVERY 13,000 TO 15,000 MILES? CAR HAS ONLY 30,000 MILES AND I AM HAVING TO REPLACE THE ENTIRE BRAKE SYSTEM AGAIN! ALSO THE CAR NOW HAS PROBLEMS STARTING WITH THE FOB KEY. SOMETIMES IT WILL START, SOMETIMES IT WON'T. REALLY DISAPPOINTED WITH THE VEHICLE AND REALLY DO NOT FEEL SAFE IN IT. I AM CURRENTLY TRYING TO TRADE IT IN OR SELL IT DUE TO THE POOR RELIABILITY. *TR

AT 15,200 MILES, MY 2009 DODGE JOURNEY BEGAN TO MAKE A GRINDING/CRUNCHING NOISE WHEN BRAKES WERE APPLIED, MAKING DRIVING THE VEHICLE DANGEROUS(DID NOT KNOW IF THE BRAKES WOULD FAIL!). SERVICE DEPARTMENT TOLD ME THAT THE ROTORS, BRAKE PADS AND CALIPERS NEEDED TO BE REPLACED. ONLY THE CALIPERS WERE COVERED UNDER THE WARRANTY. WHEN QUESTIONED ON HOW THE BRAKES COULD GO SO QUICKLY, STAFF TOLD ME THAT THE VEHICLES COME OUT OF THE FACTORY WITH "SOFTER" PADS AND THE TRACTION CONTROL WEARS THEM OUT QUICKLY. JUST A NICE WAY TO DESCRIBE INFERIOR EQUIPMENT. I DO NOT HAVE THE PARTS THAT WERE REPLACED, WAS TOLD THEY HAD GOTTEN RID OF THEM PRIOR TO MY PICKING UP THE VEHICLE AFTER REPAIR. *TR

2009 DODGE JOURNEY. CONSUMER REQUESTS TIRES TO BE REPLACED ON VEHICLE UNDER WARRANTY DUE TO AN SAFETY ISSUE *TGW THE CONSUMER STATED THE VEHICLE DID NOT COME EQUIPPED WITH THE PROPER TIRES FOR THE SNOW. THE VEHICLE CAME EQUIPPED WITH 19 WHEELS, HOWEVER THE DEALER STATED 17 INCH RIMS WITH ALL WEATHER TIRES SHOULD HAVE BEEN ON THE VEHICLE. *JB

I PURCHASED A 2009 DODGE JOURNEY IN MAY OF 2009. WITHIN A MONTH OF THE PURCHASE, I HAD THE BRAKES AND ROTORS REPLACED. SINCE THEN, I HAVE COMPLAINED NUMEROUS TIMES ABOUT THE BRAKES PULSATING WHEN APPLIED AND THE STEERING WHEEL SHAKING. THIS HAS BEEN A SAFETY ISSUE SINCE THE PURCHASE OF THE CAR. I HAVE ALL THE DOCUMENTS TO SHOW WHERE I HAVE COMPLAINED TO THE DEALERSHIP. NOW THEY ARE SAYING THE BRAKES ARE NO LONGER UNDER WARRANTY AND I WOULD HAVE TO PAY FOR ANY SERVICE DONE TO THE BRAKES. I AM NOT UNDERSTANDING WHY I SHOULD HAVE TO COME OUT OF MY POCKET WITH THIS EXPENSE WHEN I HAVE BEEN COMPLAINING SINCE I PURCHASED THE VEHICLE. I HAVE A GRANDSON THAT I TRANSPORT DAILY AND DON'T FEEL SAFE DRIVING SOMETHING THAT I AM PAYING FOR MONTHLY. I RECENTLY HAD A VEHICLE PULL OUT IN FRONT OF ME AND WENT TO PUT THE BRAKES ON AND THE BRAKES MADE A GRINDING AND TOOK A LONG TO STOP. THE STEERING WHEEL SHOOK AS I APPLIED THE BRAKE. MY GRANDSON WAS IN THE VEHICLE, BUT HE WAS NOT INJURED. *TR

BOUGHT 2009 DODGE JOURNEY IN JUNE 2008. BEGINNING IN LATE APRIL 2010 AT APPX 26,000 MILES BRAKES BEGAN A GRINDING NOISE. TOOK TO GET BRAKES LOOKED AT 2 WEEKS LATER AND WAS INFORMED THE BRAKES/ROTORS WERE SHOT. ONE ROTOR WAS COMPLETELY METAL ON METAL AND ALL THE PADS NEEDED REPLACING. FOR A BRAND NEW CAR WITH LESS THAN 30K MILES ON IT, THERE IS NO REASON THE BRAKES SHOULD HAVE FAILED. I CALLED THE DEALERSHIP TO FIND OUT IF THE ROTOR WAS COVERED UNDER MY EXTENDED WARRANTY AND WAS TOLD ONLY THE FIRST 12K MILES WERE COVERED. I HAVE OWNED NUMEROUS CARS OVER THE YEARS AND HAVE NEVER HAD THE BRAKE DAMAGE/REPAIRS NEEDED ON THIS CAR AFTER SO LITTLE TIME AND MILES HAD BEEN DRIVEN ON THE CAR. AFTER READING NUMEROUS COMPLAINTS REGARDING THE SAME ISSUE, CHRYSLER NEEDS TO LOOK INTO THE PROBLEM. BRAKE REPAIRS COST ME $400.00 FOR A CAR I BOUGHT BRAND NEW LESS THAN 2 YEARS AGO. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MADE A GRINDING NOISE AND FAILED TO STOP THE VEHICLE WHEN THEY WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE PADS AND ROTORS WERE REPLACED AT 20,000 MILES. A YEAR LATER, THE FAILURE RECCURRED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THEY WOULD RETURN HER CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 50,000.

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TROUBLE STARTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE IT WAS REPAIRED. A FEW MONTHS LATER, THE VEHICLE STILL HAD THE SAME PROBLEM. ALSO, THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT LOCK UNLESS IT WAS LOCKED MANUALLY INSIDE THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 88,000.

PREMATURE BRAKE FAILURE. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKES BEGAN TO GRIND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE ROTORS WERE TURNED AND THE DISC PADS REPLACED. THE BRAKES CONTINUED TO GRIND SO THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE ROTORS WERE TURNED AND DISC PADS REPLACED AGAIN. THE BRAKES CONTINUED TO GRIND AND THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 98,890.

I PURCHASED A 09 DODGE JOURNEY IN MARCH 09.HAD FRONT BRAKES PADS/ROTORS REPLACED AT 9K MILES, REAR BRAKE PADS/ROTORS AT 10K MILES. I JUST TOOK BACK IN TODAY FOR ANOTHER SET OF FRONT PADS/ROTORS TODAY AT 25K MILES. I HAVE ALSO CONTACTED CHRYSLER REGARDING LEMON LAW IN STATE OF TN. UPON INVESTIGATION ONLINE FOUND THAT NUMEROUS OWNERS ARE HAVING THE SAME PROBLEMS, CAN YOU PLEASE INVESTIGATE THIS? I AM HAPPY WITH THE CAR, JUST VERY NERVOUS WHEN DRIVING WITH MY 2 CHILDREN IN THE CAR. I HAVE OWNED NUMEROUS CHRYSLER/DODGE VEHICLES AND NEVER HAD A PROBLEM LIKE THIS. IN FACT MY PROBLEMS BEGAN IN JULY 09 AND I HAVE BEEN TRYING TO WORK WITH THE DEALERSHIP TO GET THIS CORRECTED, I THINK SOMEONE ELSE NEEDS TO STEP IN AND HELP THE CONSUMERS!! *TR

I PURCHASED A 2009 DODGE JOURNEY, USED BUT ONLY 40000 MILES. IN 8 WEEKS OF OWNING IT HAS BEEN IN THE SHOP 5 TIMES, 3 TIMES FOR THE SAME REASON A TICKING IN THE ENGINE. THE MOST RECENT WAS CORROSION OF THE CRANK SHAFT SENSOR. REALLY CORROSION IN A 2009 VEHICLE. THERE IS ALSO A GRINDING SOUND WHEN I TURN THE WHEEL YET NOONE CAN SEEM TO FIND THE PROBLEM OF THAT. I HAVE ALREADY REPLACED THE STRUTS AND MOUNTS (THANK GOD UNDER WARRANTY) THAT WAS A WEEK AFTER I HAD THE CAR. I HAVE A 15 MONTH OLD AND IT SCARES ME THAT SOMETHING SERIOUS COULD HAPPEN WHEN SHE IS RIDING WITH ME. I MAKE JUST ENOUGH MONEY TO PAY MY BILLS AND I AM SCARED THAT SOMETHING, NOW THAT MY CAR IS NOT UNDER A WARRANTY, WILL HAPPEN AND I WILL BE WITHOUT A CAR. I AM VERY DISAPPOINTED WITH THE SERVICE AND QUALITY I HAVE GOTTEN. MY FAMILY HAS PRETTY MUCH ALWAYS OWNED A DODGE VEHICLE AND WE HAVE NEVER HAD THIS MANY ISSUES. I REALLY WISH SOMEONE FROM DODGE WOULD READ THIS AND GIVE BACK TO THE PEOPLE THAT SPENT THEIR HARD EARNED MONEY ON THERE PRODUCT. *TR

AT 15,000 MILES ON MY 09 DODGE JOURNEY, THE FRONT BRAKE PADS ARE GONE AND THE FRONT ROUTERS WARPED. THE BACK PADS ARE FINE BUT THE BACK ROUTERS ARE WARPED. I WAS TOLD BY THE DEALERSHIP THIS IS "NORMAL WEAR". I HAVE OWNED NUMEROUS NEW CARS AND THIS IS NOT NORMAL. DEALERSHIP IS UNWILLING TO CORRECT THIS PROBLEM. *TR

ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RECENT EPISODE, WITHOUT NOTICE, WHILE DRIVING THROUGH RUSH HOUR TRAFFIC AT 7:45 A.M. WE WAITED TWO HOURS FOR A TOW TRUCK TO ARRIVE. FORTUNATELY, MY WIFE AND DAUGHTER WERE ONLY SHAKEN, BUT NOT INJURED. IN THE LAST THREE MONTHS, WE HAVE HAD AN UNSAFE REAR TIRE REPLACED, SUNROOF PARTS REPLACED FOR CONSTANT LEAKING, A NEW ELECTRONIC MODULE INSTALLED TO PREVENT THE EPISODES OF THE ENTIRE ELECTRONIC SYSTEM MALFUNCTIONING CAUSING THE LOSS OF CAR FUNCTION AND DOOR LOCKS AND MULTIPLE POWER STEERING PARTS REPLACED. *TR

MY FIRST EXPERIENCE WAS THE WINDSHIELD WIPERS COMPLETELY STOPPING WHILE POURING DOWN RAIN. I ALMOST REAR-ENDED SOMEONE. THE WIPER MOTOR HAS BEEN REPLACED NUMEROUS TIMES. MY CAR COMPLETELY SHUTS OFF WHILE I AM DRIVING OR SOMETIMES JUST PUTTING MY CAR IN REVERSE. IT IS CURRENTLY IN THE SHOP AGAIN. PLUS, MY BRAKES ARE ALREADY GONE AND THE CAR IS ONLY A YEAR OLD.

I HAVE A 09 JOURNEY, BOUGHT A YEAR AGO. BRAKES FRONT AND BACK HAVE HAD TO BE REPLACED AND NEED REPLACEMENT AGAIN. INTERIOR LIGHTS DIM WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. ENGINE MAKES NOISE AS THOUGH THE LIFTERS AREN'T GETTING OIL--HAD IT IN SHOP FOR THAT AND THEY CAN'T FIND ANYTHING AND IT IS GETTING WORSE. RIGHT SIDE FRONT WHEEL SOUNDS LIKE BEARING IS HAVING ISSUES TOO. PRODUCT IS DANGEROUS--BRAKES AND NOT BEING TAKEN CARE OF UNDER WARRANTY--DEALER, HAVE 26,000 MILES ON IT

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.

I PURCHASED A 2009 DODGE JOURNEY, IN MAY OF 2009. BY MARCH 22, 2010, THE BRAKES WERE COMPLETELY GONE. THE PADS WERE METAL TO METAL AND THE ROTORS WERE COMPLETELY SHOT. THE VEHICLE HAD 22,200 MILES ON IT. I HAVE A 3 YEAR AND 36,000 MILE WARRANTY WHICH DON JACKSON IS TRYING NOT TO HONOR. *DT

I OWN A 2009 DODGE JOURNEY AND HAD MY FRONT/BRAKES REPLACED AND THE ROTORS TURNED AT 12,000 MILES. I AM APPROACHING 20,000 MILES AND THEY NEED TO BE REPLACED AGAIN. FROM MY RESEARCH, THIS HAS BECOME A SERIOUS ISSUE WITH DODGE JOURNEYS. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT SPEEDS OF 35 MPH, HE COULD HEAR A GRINDING NOISE WHEN APPLYING THE BRAKES. HE ALSO STATED THE BRAKES WOULD NOT ENGAGE AS ACCURATELY AS THEY SHOULD. WHEN DEPRESSED, THE BRAKE PEDAL WOULD FEEL SOFT AND WOULD FALL VERY CLOSE TO THE FLOORBOARD. THE DEALER ADVISED THE FRONT BRAKES WERE WORN AND WOULD NEED TO BE REPLACED. THE ROTORS WERE CUT AND THE FRONT BRAKES WERE REPLACED UNDER FACTORY WARRANTY. THE FAILURE MILEAGE WAS 10,190 AND THE CURRENT WAS UNKNOWN.

WE BOUGHT A 2009 DODGE JOURNEY IN 5/09. ABOUT A WEEK AGO, I NOTICED MY BRAKES WERE NOT STOPPING LIKE THEY USE TO, A FEW DAYS LATER THEY STARTING SQUEEZING REALLY BAD AND THE BRAKES GOT WORSE. FINALLY ON FRIDAY, MARCH 5TH MY BRAKES WENT COMPLETELY OUT. I TOOK MY CAR TO FIRESTONE AUTO CENTER AND WAS TOLD THAT BOTH MY FRONT AND BACK BRAKE SYSTEM WAS COMPLETELY GONE, THE SERVICE GENTLEMEN AT FIRESTONE COULDN'T BELIEVE THAT BOTH FRONT AND BACK WERE COMPLETELY GONE ON A CAR THAT HAD THE MILEAGE WE DO. I HAD TO REPLACE BOTH WHICH COST ME $1500. I CALLED DODGE TO TELL THEM ABOUT WHAT HAD HAPPENED BUT THEY DIDN'T SEEM TO CARE. I TALKED TO GEDIE IN THE CUSTOMER SERVICE DEPARTMENT AND HE SAID THEY WEREN'T GOING TO DO ANYTHING ABOUT IT BECAUSE BRAKES WEAR DOWN AND THANKS FOR CALLING DODGE CHRYSLER. BUT WHAT I DON'T UNDERSTAND IS WHY THE BRAKES ARE GOING OUT SO SOON ON A VEHICLE WITH ONLY 22,116 MILES ON IT. I THINK BETWEEN MY HUSBAND AND I, WE'VE OWNED AROUND 6 CARS AND I'VE ONLY HAD TO REPLACE BRAKES ON ONE CAR THAT HAD OVER 60,000 MILES ON IT. I THINK THAT THIS NEEDS TO GET LOOKED INTO BECAUSE FROM MY RESEARCH I'M NOT THE ONLY ONE THAT HAS THIS ISSUE WITH THIS TYPE OF CAR, I DID FIND ONE PERSON WHO HAD 12,500 MILES ON HIS VEHICLE AND HE HAD TO REPLACE BOTH BRAKE SYSTEMS AS WELL. IF I WOULD HAVE KNOWN THAT I WOULD HAVE TO REPLACE BOTH BRAKE SYSTEMS SO QUICKLY I WOULDN'T HAVE BOUGHT THIS CAR. DODGE NEEDS TO FIX THE PROBLEM BEFORE IT BECOMES ANOTHER 'TOYOTA' ISSUE AND REIMBURSE THE PEOPLE

TL* CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE STARTED TO MAKE A METAL ON METAL GRINDING NOISE WHILE DRIVING 35MPH. SHE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE BRAKES WERE COMPLETELY WARN DOWN. THE DEALER HAD TO REPLACE THE BRAKES PADS AND THE ROTORS. THE CONTACT STATED THE FAILURE HAPPENED IN JUST ONE DAY, THERE WAS NO PREVIOUS NOISE OR WARNING. THE DEALER TOLD HER THAT HER BACK BRAKES NEEDED TO BE REPLACED. THE FAILURE MILEAGE 19,200. THE CURRENT MILEAGE WAS 19,600.

PREMATURE FRONT BRAKE WEAR ON 2009 DODGE JOURNEY. AT 13,000 MILES THE FRONT BRAKE PADS HAD TO BE REPLACED FOR STATE INSPECTION. THIS WAS IN MAY OF 2009. NOW THAT THE CAR HAS 27,000 MILES ON IT THE FRONT BRAKES STARTED GRINDING SUDDENLY. NOW THE FRONT BRAKE PADS AND ROTORS WILL HAVE TO BE REPLACED. NEVER HAD TO REPLACE BRAKES ON A CAR EVERY 13,000 MILES. CHECKED THE INTERNET AND FOUND VERY SIMILAR COMPLAINTS. IS THERE A RECALL OR A PERMANENT FIX FOR THIS PROBLEM OTHER THAN REPLACING BRAKES EVERY 6 MONTHS? *TR