2009 Dodge Journey complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE NOTICED A SLIGHT SHIMMY IN THE VEHICLE WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR AN OIL CHANGE WHEN THE TECHNICIAN INFORMED THE CONTACT OF PREMATURE WEAR OF THE BRAKE PADS AND ROTORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 14,000.

FRONT BRAKES ROTORS AND PADS NEEDED TO BE REPLACED AT 12000 MILES, REAR BRAKES PADS AND ROTORS REPLACED AT 20000 MILES AND FRONT BRAKES NEEDED TO BE REPLACED AGAIN AT SAME TIME STEERING WHEEL VIBRATES HORRIBLY DEALER SAID NEEDED REAR WHEEL ALIGNMENT AND 2 NEW TIRES AT 20000 MILES HAD IT DONE BRAKES STILL SQUEALING AND GRINDING AND DEALER SAYS "CAN'T FIND ANYTHING WRONG" STEERING WHEEL STARTING TO VIBRATE AGAIN AT 23000 MILES DEALER SAYS NOTHING WRONG CAN'T HEAR SQUEAKS IN BRAKES UNBELIEVABLE IT IS EAR PIERCING AND THEY GRIND INTERMITTENTLY I AM SURE SOON TO BE GRINDING CONTINUALLY AND THEN THEY WILL TELL ME I NEED NEW BRAKES AGAIN HAVE SPENT 1200.00 DOLLARS OUT OF POCKET VEHICLE ISN'T EVEN PAID FOR YET I HAVE LOST FAITH IN CHRYSLER AND DON'T KNOW WHAT TO DO CAN'T AFFORD THESE COSTLY REPAIRS ON A CAR THAT IS BASICALLY NEW I AM AFRAID THAT ONE TIME THE BRAKES WILL FAIL COMPLETELY THAT IS HOW FAST THEY WEAR OUT. *TR

VEHICLE HAS POOR BRAKE PERFORMANCE. FRONT AND REAR BRAKE PADS WORN OUT AT 21,000 MILES. DEALER REPLACED PADS AND TURNED ROTORS. BRAKES HAVE DELAY BEFORE SLOWING THE VEHICLE (PRE AND POST REPAIR) AND THE VEHICLE REQUIRES A LARGE DISTANCE TO STOP (GREATER THAN OUR PREVIOUS SUVS INCLUDING CHRYSLER PACIFIC, DODGE DURANGO, JEEP GRAND CHEROKEE, AND JEEP LIBERTY). *TR

VEHICLE DOES NOT ALWAYS START WHEN THE KEY IS TURNED. SOMETIMES IT WILL START IF ALL ELECTRONICS ARE TURNED OFF. DEALER REPLACED STARTER AND REFLASHED CONTROLLER, HOWEVER PROBLEM PERSISTS. VEHICLE IS EQUIPPED WITH FACTORY REMOTE START AND "SENTRY KEY" THEFT DETERRENT SYSTEM. *TR

I PURCHASED MY 2009 DODGE JOURNEY IN JUNE 2009. THE BRAKES STARTED TO MAKE A GRUMBLING NOISE WHEN I STEPPED ON THE BRAKE. I HAD ONLY 11950 MILES ON THE CAR. IT WAS 3/2010. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE BRAKES AND WANTED ME TO PAY FOR THE REPAIR. I TOLD THEM IT WAS STILL UNDER THE 12K WARRANTY, SO THEY DID IT FREE OF CHARGE. I TOOK IT HOME AND IT WAS STILL DOING THE SAME THING. I TOOK IT BACK THE NEXT DAY AND ASKED THEM TO PLEASE HAVE THE TECHNICIAN DRIVE THE VEHICLE TO DETERMINE WHAT WAS WRONG. I WAS 3 MILES AWAY FROM THE 12K MILE WARRANTY EXPIRING. THIS TIME THEY REPLACED THE ROTORS. NOW IT IS 9/20/10, AND THE VEHICLE IS AT 21100K. IT STARTED TO MAKE THE SAME GRUMBLING NOISE AND WHEN I TOOK IT TO THE DEALER, THEY HAD TO REPLACE ALL 4 ROTORS. THREE DAYS LATER I HAD TO TAKE THE VEHICLE BACK BECAUSE WHEN I GO OVER 60 MPH IT STARTS TO VIBRATE AND FEELS LIKE I HAVE A FLAT TIRE. I TOOK IT TO THE DEALER AD THEY ROTATED AND BALANCED THE TIRES. WHEN I GOT ON THE INTERSTATE, IT IS STILL DOING THE SAME THING. I EMAILED CHRYSLER 2 TIMES AND HAVE SPOKEN TO THEM TWICE. I NO LONGER TRUST THIS CAR. I AM AFRAID EVERYTIME I GET IN THE CAR TO DRIVE IT, I AM PUTTING MY LIFE IN JEOPARDY. I KNOW I WILL HAVE TO CONTINUE REPLACING THE ROTORS EVERY FEW THOUSAND MILES . *TR

I OWN A 2009 DODGE JOURNEY . I TOOK THE VEHICLE IN FOR A OIL CHANGE SERVICE WHEN THEY TOLD ME THAT ALL BRAKES AND ROTORS NEED TO BE REPLACED. THE BRAKES AND ROTORS ARE PREMATURELY WORN OUT. THIS SHOULD NOT HAPPEN AT SUCH A LOW MILEAGE. THERE HAVE BEEN NO REPAIRS AT THIS MOMENT. THE FAILURE MILEAGE WAS AROUND 21,300. ALSO, THE FRONT END MAKES LOUD NOISES WHEN I BACK UP AND/OR TURNING TO THE RIGHT. *TR

SAFETY ISSUE: SHARP EDGED ROUGH REAR METAL SEAT RUNNERS THAT CHILDREN HAVE BEEN CUT ON. ATTEMPTED SAFETY MODIFICATION WITH MANUFACTURER. FIRST 2 ATTEMPTS SAID HAD NO RESOLUTION. CHRYSLER WAS CONTACTED. OUR 3RD ATTEMPT TO RESOLVE DUCT TAPE PLACED ON BY SERVICE DEALER. FINAL RESPONSE SAID NOTHING ELSE COULD DO AS IT WAS NORMAL AND JUST THE WAY THE VEHICLE IS DESIGNED (PER MANUFACTURER'S INSPECTOR.) MANUFACTURER REFUSES TO ACKNOWLEDGE THE SAFETY ISSUE. *TR

I HAD NO SIGNS OF PROBLEMS WITH THE BRAKES ON MY 2009 DODGE JOURNEY. DURING ROUTINE MAINTENANCE (OIL CHANGE, TIRE ROTATION), THE DEALER INFORMED ME THAT MY CALIPERS WERE "STICKY" AND THAT I SHOULD SOON HAVE THE BRAKES DONE. THEN I STARTED TO HEAR A SQUEALING NOISE A WEEK OR SO AGO. TWO NIGHTS AGO I STOPPED AT THE MAILBOX AND GOT OUT TO GET THE MAIL AND MY REAR BRAKES WERE GLOWING RED, SPARKING AND SPITTING. I TOOK IT TO THE DEALER THE VERY NEXT DAY TO GET THE BRAKES CHANGED. TURNS OUT I NEED A COMPLETE OVERHAUL OF THE ENTIRE BRAKE SYSTEM. NEW PADS, ROTORS, CALIPERS IN THE REAR, AND ONLY 10% REMAINING IN THE FRONT, FOR WHICH I IMMINENTLY NEED PADS AND ROTORS. DODGE HAS GOT ISSUES WITH THEIR BRAKES THAT MAKE THEM VERY UNSAFE -- AND I HAVE NO CHOICE BUT TO REPLACE THE OLD SHODDY PARTS WITH THE SAME QUALITY PRODUCT. THE SAME THING IS GOING TO HAPPEN AGAIN AND AGAIN. I HAVE NEVER HAD TO REPLACE COMPLETE BRAKING SYSTEMS IN THE FIRST YEAR, IN ALL MY 30 PLUS YEARS OF OWNING A VEHICLE. *TR

BRAKE PADS AND ROTERS REPLACED ON MY 2009 DODGE JOURNEY AT 19,000 MILES AFTER MONTHS OF PROBLEMS WITH BRAKING AND SHAKING IN THE STEERING COLUMN. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY . THE CONTACT STATED THAT HE TOOK THE VEHICLE IN FOR A OIL CHANGE SERVICE WHEN DEALER TOLD HIM THAT ALL BRAKES AND ROTORS NEED TO BE REPLACED. THE BRAKES AND ROTORS ARE PREMATURELY WORN OUT AND THE CONTACT STATED THAT THIS SHOULD NOT HAPPEN AT SUCH A LOW MILEAGE. THERE HAD BEEN NO REPAIRS AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 15000 AND THE CURRENT MILEAGE WAS 16001.

2009 DODGE JOURNEY BRAKE PROBLEMS. PADS AND ROTORS REPLACED ON FRONT @ 20K MILES, REAR PADS REPLACED @35K MILES. DEALER CLAIMS 'NORMAL WEAR AND TEAR'. FINALLY INVOLVED IN AN ACCIDENT. CAR DID NOT BRAKE APPROPRIATELY AND REAR-ENDED ANOTHER CAR. SAFETY CONCERNS NOW OVER THE ENGINEERING AND DESIGN, PERHAPS THE BRAKES ARE UNDERSIZED FOR THIS CAR. *TR

BRAND NEW CAR WITH BRAKES THAT ARE NOT SUBSTANTIAL ENOUGH TO CARRY THE VEHICLES LOAD SO BRAKES PREMATURELY WEAR AS WELL AS RUINING THE ROTORS HAVE LESS THAN 23,000 MILES ON THE CAR AND ALSO OTHER OWNERS HAVE MADE SAME COMPLAINT ON THE SAME MODEL AND YEAR MANUFACTURER WILL FIX IF YOU HAVE LESS THAN 12,000 MILES BUT WILL NOT UPGRADE BRAKING SYSTEM TO CORRECT THE ISSUE NOR WILL THEY EVEN SPLIT COST THE COST OF BRAKES IF YOU ARE OVER 12000 MILES ON VEHICLE THIS IS A ONE YEAR OLD 2009 DODGE JOURNEY BOUGHT WITH 17 MILES ON IT CAN SUBSTANTIATE MY CLAIM WITH OTHER COMPLAINTS ON THE DODGE FORUM COMPLAINTS WEBSITE. *TR

I DRIVE THE DODGE JOURNEY FOR 13 MONTHS FROM NEW. THE CAR HAS NOW 32,500 MILES ON IT. I HAD TO REPLACE BRAKES - PADS AND ROTORS THREE TIMES. RECENTLY I FOUND OUT THAT THE REAR TIRES ARE ALSO WORN - THE LOWER PART OF THE INSIDE WALL ON BOTH TIRES IS WORN NOT EVENLY? THE LOCAL DEALER, SUPPORTED BY DODGE OFFICIALS, CLAIMS THIS IS NORMAL WEAR AND TEAR FOR THIS CAR, SHIRKING THE MANUFACTURER'S RESPONSIBILITY. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE TOOK HIS VEHICLE IN FOR AN OIL CHANGE AND THE MECHANIC STATED THAT THE FRONT PADS AND ROTORS NEEDED TO BE REPLACED EVEN THOUGH THE VEHICLE ONLY HAD 19,000 MILES ON IT. CHRYSLER WAS CONTACTED AND STATED THAT IT WAS OUTSIDE THE 12 MONTH WEAR AND TEAR WARRANTY PERIOD SO THE REPAIRS WOULD BE AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 19,000.

2009 DODGE JOURNEY SUV BRAKES AND ROTORS PREMATURE WEAR, LEAKING ROOF, AND MORE... BRAKES AND ROTORS ON THE CAR HAD TO BE REPLACED TWICE ON THE FRONT AT LESS THAN 34,000 MILES AND ONCE ON THE BACK AT LESS THAN 39, 000 MILES; THIS IS A SERIOUS PROBLEM WITH THIS MAKE & MODEL AND CAN CAUSE SOME ONE THERE LIFE. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND THEY ARE NOT BEING ACCOUNTABLE. CHRYSLER-DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND MAKE THE RECALL ON THE 2009 DODGE JOURNEY AND STOP BLAMING THIS PROBLEM ON THE PEOPLE WHO PURCHASED IT. *TR

2009 DODGE JOURNEY SXT 6 CYL. 3.5 L ENGINE. 2WD. FRONT BRAKES STARTED TO SQUEAL AND GOUGE THE ROTOR ON THE FRONT LEFT (DRIVER SIDE) AFTER ONLY 20K MILES. REPLACED PADS AND COULD NOT AFFORD TO TURN ROTOR ALSO. 58 COMPLAINTS ON AUTOBEEF.COM AND CARCOMPLAINTS.COM ABOUT THE SAME PROBLEM, SAME VEHICLE, SAME YEAR, SAME RESULTS FROM DODGE AND DEALERS. 'IT'S NORMAL" AND OVER 12K OR 12 MONTHS NOT COVERED UNDER WARRANTY. ALL COMPLAINTS ABOUT THIS TO CHRYSLER/DODGE AND NHTSA HAVE HAPPENED BETWEEN 7K MILES AND 24K MILES... NO RECALL OR ACKNOWLEDGMENT OF THIS PROBLEM BY DODGE. THEY REFUSE TO RECALL AND STATE THAT THEY HAVE NOT HEARD OF THIS PROBLEM FROM ANYONE ELSE. READ THE COMPLAINTS ON AUTOBEEF AND SEE HOW MANY PEOPLE HAVE CALLED DODGE ABOUT THIS. IN MOST CASES, THE PADS WERE REPLACED AND NEW ROTORS WERE REPLACED AT OWNER'S EXPENSE. IN ALOT OF CASES, THE DEALERS TOLD THE OWNERS THAT IF THEY TURNED THE ROTORS, THEY WOULD BE TOO THIN AND HAD TO GET NEW ROTORS. KEEP IN MIND THAT THESE ARE CARS UNDER 25K MILES. THE CALIPER HAS NOT BEEN ADDRESSED AS PART OF THE PROBLEM BUT THE PADS AND ROTORS HAVE TO BE REPLACED AGAIN AFTER ONLY ANOTHER 10K MILES. I THINK IT MAY BE THE CALIPERS. DODGE NEEDS TO RECALL BASED ON THIS PROBLEM. AS A RESULT OF THE PREMATURE BRAKE WEAR THE FRONT TIRES HAVE WEAR ON THE OUTSIDE TREADS. IT IS THE BRAKES AND TIRES!!! SAFETY ISSUE!!!!! *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT ONE OF THE SEAMS ON THE GAS TANK WAS SPLITTING IN HALF AND LEAKING FUEL. THE CHECK ENGINE LIGHT CAME ON. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, HE WAS TOLD ABOUT THE CRACK IN THE GASOLINE TANK. WHEN THE DEALER APPLIED PRESSURE TO THE SYSTEM THEY WERE ABLE TO SEE THE FUMES COMING FROM THE LEAK. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 30000 AND THE CURRENT MILEAGE WAS 40000.

I CURRENTLY OWE A 2009 DODGE JOURNEY IT HAS 27000 MILES ON IT. I HAVE HAD TO REPLACE THE FRONT BRAKES TWICE AND ROTORS ONCE AND NOW I HAVE TO REPLACE THE REAR PADS AND ROTORS BECAUSE THEY ARE WARPED. I WOULD NOT RECOMMEND THAT ANYONE BUYS THIS VEHICLE. *TR

MY 2009 DODGE JOURNEY BRAKES EXTREMELY PREMATURELY WORN OUT. BRAKES AND ROTORS NEED REPLACED AT 20000 MILES. MANY OTHERS WITH SAME COMPLAINT GO TO CARCOMPLAINTS.COM. DODGE NEEDS TO RECALL THIS VEHICLE FOR PREMATURE BRAKES REPLACING OR REIMBURSE CUSTOMERS FOR COST. MY 18 YEAR OLD DAUGHTER AND MY 16 YEAR OLD SON ALSO DRIVES THIS VEHICLE. THIS IS A MAJOR DANGER TO ALL THAT DRIVE THIS VEHICLE. THIS SNEAKS UP ON YOU, IT IS NOT A GRADUAL THING; THEY JUST START GRINDING ALL AT ONCE. PLEASE HELP! THANK YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER. *TR

THE OTHER DAY I HEARD A SLIGHT SQUEAKING AS I APPROACHED A STOP LIGHT (CAN'T BE THE BRAKES, ITS A 2009 WITH 40K MILES??). THOUGHT NOTHING OF IT, UNTIL YESTERDAY I HEARD METAL SCRAPING, AND I'M SMART ENOUGH TO KNOW IT WAS MY REAR BRAKES. AFTER READING OTHER REVIEWS ONLINE ABOUT THE 'NEW' DODGE JOURNEYS, I'M FEARING MY APPOINTMENT AT THE LOCAL DEALERSHIP ON MONDAY. *TR

1) NOISE FOR THE TIRES. UNDER WARRANTY NO PROBLEM. 2) 19000 MILES AND NEED NEW ROTORS AND BRAKES. OK NOW THE BRAKES ARE OUT AGAIN AND THE MILEAGE IS ON 34,000 AND STILL UNDER WARRANTY 3) NOTHING WAS DONE I HAD TO BUY NEW ROTORS AND BRAKES NOW I HAVE TO DO IT ALL OVER AGAIN . *TR

THE BRAKES ON 2009 DODGE JOURNEY SXT NEED NEW PADS AT 14,000 MILES. ACCORDING TO OTHER REVIEWS THIS IS A COMMON PROBLEMS WITH THIS CAR. THE BRAKES AND ROTORS BOTH FRONT AND BACK HAVE TO BE REPLACE EVERY 14,000 TO 15,000 MILES AND CHRYSLER WILL NOT TAKE RESPONSIBILITY FOR THE PROBLEM. PLEASE MAKE THEM RECALL THE BRAKES AND ROTORS AS THIS IS A SAFETY ISSUE. ON EDMUNS.COM CONSUMERS ARE BEGGING OTHER DODGE JOURNEY OWNERS TO FILE A COMPLAINT SO THIS PROBLEM CAN BE FIXED. *TR

BRAKE PADS FAILED PREMATURELY AT 19529 MILES (20% REMAINING). ROTORS NEEDED MACHINED. BRAKES SHOULD HAVE A MINIMUM WEAR WARRANTY REQUIREMENT. ALSO THE FRONT STRUTS, TIE RODS AND WATERPUMP NEEDED REPLACED. *TR

DRIVING THE VEHICLE FROM MY HOUSE TO A DESTINATION APPROX 100 MILES AWAY. DURING THE DRIVE, ALL OF A SUDDEN THE BRAKES STARTED GRINDING WITHOUT WARNING. BROUGHT THE VEHICLE INTO DEALERSHIP WHERE THEY TOLD ME THAT THE BRAKES WERE SHOT AND HAD TO BE REPLACED. THIS WAS A COST OF 370.00. THE VEHICLE HAD ONLY 19000 MILES ON IT AND THE BRAKES WERE WORN DOWN TO THE RIVETS. I HAVE BEEN INVESTIGATING THIS PROBLEM AND "EVERYBODY" WHO OWNS A 2009 DODGE JOURNEY HAS THE SAME PROBLEM AND DODGE IS NOT DOING ANYTHING ABOUT IT. THEY ARE TELLING THE CUSTOMERS THAT THIS IS NORMAL. *TR

MY BRAND NEW 2009 JOURNEY NEEDED FRONT BRAKES AND ROTORS REPLACED AT 22,000MI!! THIS SEEMS TO BE A VERY COMMON PROBLEM AS I CAN GO ON THE INTERNET AND FIND NUMEROUS COMPLAINT FORUMS REGARDING THE SAME ISSUE. THE DEALERSHIP SAID THIS WAS NORMAL WEAR AND TEAR. NOT COVERED UNDER WARRANTY. I HAD TO PAY FOR NEW BRAKES, ROTORS OUT OF POCKET. *TR

FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AT 12K MILES ON OUR 2009 DODGE JOURNEY. NOW WE JUST HAD ALL BRAKE LIGHTS GO OUT. WE TOOK IT TO OUR MECHANIC AND THEY FOUND ONLY 1 BULB BAD. AFTER THE 1 BULB WAS REPLACED, ALL LIGHTS STARTED WORKING AGAIN. WHY WOULD THEY PUT THESE BULBS IN SERIES RATHER THAN PARALLEL SO THAT ONLY THE BAD BULB WOULD BE OUT RATHER THAN ALL? THAT IS A BIG A SAFETY PROBLEM IN MY OPINION. ALSO ONE TIRE NOW HAS A BULGE IN THE SIDEWALL AND NEEDS REPLACED. THE VEHICLE HAS ABOUT 15K MILES. *TR

I HAVE A 2009 DODGE JOURNEY AND THE FRONT BRAKES FAILED AFTER 29,686 MILES. THE DEALER CLAIMS IT IS NORMAL, THIS IS NOT TRUE. I AM VERY CONSCIOUS ABOUT BRAKING, I KEEP MY DISTANCE AND DO NOT MAKE HARD BRAKES UNLESS NEEDED. BASED ON POSTED REPORTS, MANY ARE HAVING THE SAME PROBLEM. I HAVE NEVER OWNED AN AUTOMOBILE WITH A BRAKE FAILURE WITH LESS THAN 70,000 MILES ON IT, NEVER. BRAKE FAILURE IS A SAFETY CONCERN OF MINE, IT COULD HARM THE PEOPLE IN THE CAR AS WELL AS SOME ONE ELSE. DODGE IS NOT TAKING ANY RESPONSIBILITY FOR THIS DESIGN OR MATERIAL DEFECT, WHAT EVER THE CASE IS, BUT THEY DON'T HAVE ANY PROBLEM TAKING YOUR MONEY TO KEEP REPAIRING THE PROBLEM. I AM SURE DODGE WILL DO NOTHING UNTIL A COUPLE OF PEOPLE ARE KILLED DUE TO BRAKE PROBLEMS WITH THIS TYPE VEHICLE. *TR

I OWNED A DODGE JOURNEY 2009 AND ALL OF THE SUDDEN MY BRAKES STARTED TO GRIND. IT FELT LIKE I HAD NO BRAKE POWER AND SOUNDED LIKE IT WAS METAL TO METAL. I TOOK IT IMMEDIATELY TO OUR AUTHORIZED CHRYSLER DEALER AND I WAS TOLD I NEEDED TO REPLACE FRONT ROTORS AND BRAKE PADS. I HAD PURCHASED WITH THIS VEHICLE AN EXTENDED WARRANTY BUT WAS TOLD ROTORS AND PADS WERE NOT COVERED EVEN IN CASE OF PREMATURE WEAR : MY CAR HAS ONLY 22,000 MILES. WHAT IS FRUSTRATING IS THAT THE BRAKES NEVER SQUEALED . HOW COULD I ANTICIPATED THIS ? THE DEALERSHIP IS ASKING OVER $400 DOLLARS TO HAVE THE CAR REPAIRED AND BASED ON WHAT I AM READING IN THIS DATABASE, MY BRAKE PROBLEMS MIGHT HAPPEN AGAIN VERY SOON. *TR

AT 21,500 MILES I WAS INFORMED THAT MY 2009 DODGE JOURNEY R/T V6 NEEDED NEW PADS AND ROTORS. I WAS FURTHER INFORMED THAT THIS IS NORMAL. UPON RESEARCHING THE ISSUE, I HAVE LEARNED THAT THIS APPEARS TO BE COMMON AND LIKELY A DESIGN FLAW THAT MAY PUT MYSELF AND OTHERS AT RISK ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 50 AND 55 MPH ON A MOUNTAIN ROAD, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE BEGAN TO VIBRATE SEVERELY WITH A SQUEALING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE IDENTICAL FAILURES OCCURRED ON A SEPARATE OCCASION WHICH INVOLVED THE REAR BRAKE PADS AND ROTORS. THE CONTACT EXPRESSED CONCERN OF THE PREMATURE BRAKE WEAR AT SUCH LOW MILEAGE. THE VEHICLE WAS BEING TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. UPDATED 11/16/10. *LJ

WHEN I APPLY BRAKE IN HIGH SPEED (50-75 MPH) THE WHEEL VIBRATES (DODGE JOURNEY 2009 AND CHRYSLER CIRRUS 2007). *TR

BRAKES AND ROTORS ARE BAD AT ONLY 15,000 MILES..CAR HAS VIBRATING PROBLEM AND WAS TOLD I NEEDED NEW BRAKES AND ROTORS. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45-50 MPH. THE BRAKES WERE ENGAGED FOLLOWED BY A SQUEALING NOISE AND VIBRATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT BRAKES AND ROTORS WERE REPLACED. THE PROBLEM PERSISTED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE REPLACEMENT OF THE REAR BRAKES AND REAR ROTORS. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.

BRAKES DO NOT LAST. HAD TO REPLACE REAR AND FRONT BRAKES AND ROTORS AT 40,000 MILES, ONLY 500 AFTER WE PURCHASED VEHICLE. WHEN BRAKING AT A HIGH RATE OF SPEED THE ENTIRE CAR SHAKES AND STEERING COLUMN VIBRATES VIOLENTLY. WE HAVE NOT FOUND A SOLUTION, THE DEALERSHIP SAYS THEY CANNOT DUPLICATE THE PROBLEM THE CAR WILL RANDOMLY NOT CRANK. IT HAS LEFT ME STRANDED TWICE. AFTER SITTING FOR AN HOUR IT WILL CRANK WITH NO PROBLEM. WE HAVE BEEN TOLD THAT IS MAY BE A PROBLEM WITH THE INTERNAL SECURITY DEVICE THAT RECOGNIZES THE KEY. *TR

I OWN A 2009 DODGE JOURNEY AND STARTED HEARING SQUEAKY BRAKES FOR ABOUT 2 DAYS WHEN COMING TO A STOP AND THEN ALL OF A SUDDEN I COULD HEAR AND FEEL A LOUD GRINDING NOISE. I COULD THEN BEGIN TO ACCELERATE AND NOTICED THAT THERE WAS A DRAGGING NOISE AS IF THE BRAKES HAD NOT LET GO. YOU COULD EVEN SEE METAL SHAVINGS ON THE LEFT FRONT ROTOR! I TOOK THE VEHICLE IN AND WAS TOLD THAT THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. I ASKED WHY THE PREMATURE PROBLEMS AND THEY SAID SORRY THIS IS A PROBLEM WITH NEW VEHICLES BUT THAT THERE WAS NOTHING THEY COULD DO FOR ME. I HAD TO BUY NEW ROTORS AND BRAKE PADS OUT OF POCKET. *TR

BRAKES ARE BAD ON MY 2009 DODGE JOURNEY. ALL OF A SUDDEN THE BRAKES STARTED GRINDING. TOOK IT TO THE DEALERSHIP TO FIND OUT THAT THE FRONT BRAKES MAINLY THE LEFT FRONT WAS COMPLETELY WORN METAL TO METAL. THE CAR DOESN'T EVEN HAVE 20K MILES ON IT. I HAVEN'T EVEN HAD IT A YEAR. THIS SHOULD BE UNDER WARRANTY BUT DEALERSHIP SAYS IT IS NORMAL. NORMAL IS 40-50K BEFORE BRAKES GO BAD OR SHOW SIGNS OF A NEEDED REPLACEMENT. THE WEAR INDICATORS ON THE PADS DIDN'T EVEN SOUND, JUST ONE DAY METAL TO METAL. THERE NEEDS TO BE A RECALL, THIS IS VERY DANGEROUS FOR EVERYONE WHO OWNS A JOURNEY. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE CALIPER LOCKED WHILE DRIVING 30 MPH. WHEN THE CALIPERS LOCK THE VEHICLE BEGAN TO VIBRATE AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS IN THE DEALERS POSSESSION FOR A MONTH. THE DEALER STATED THAT THE REASON THE REPAIR TOOK SO LONG WAS DUE TO THE LACK OF PARTS IN THE U.S. THE CONTACT DOES NOT KNOW WHY THE MANUFACTURER DOES NOT HAVE PARTS. THE FAILURE MILEAGE WAS 35,800.

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY . THE CONTACT STATED THAT THE LEFT AND RIGHT PILLAR NEAR THE VENT WAS TO WIDE WHICH MADE IT DIFFICULT TO SEE. THE CONTACT STATED THAT THE IRREGULARITIES IN THE PILLAR PREVENTED THE CONSUMER FROM SEEING A PEDESTRIAN THREE DIFFERENT TIMES ALMOST CAUSING AN ACCIDENT. THE DEALER WAS CONTACTED AND STATED THAT SHE NEEDED TO CONTACT THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 16,000. UPDATED 10/26/10. *LJ UPDATED 10/26/10*JB

I BOUGHT MY 2009 DODGE JOURNEY SXT V6 BRAND NEW 12 MILES ON IT AND WE LOVE THE CAR, AND AFTER NUMEROUS ELECTRICAL ISSUES SUCH AS POWER TO RADIO, AC, LIGHTS ( NOT WORKING WHILE DRIVING) AND AFTER MANY RETURNS TO DODGE DEALER FOR REPAIRS, SO FAR THAT PROBLEM FIXED. MY DOORS FILL UP WITH WATER EVERY TIME IT RAINS, DEALERSHIP SAYS THAT'S NORMAL, I'VE NEVER HEARD WATER SLOUCHING ROUND INSIDE A DOOR BEFORE, WHICH I BELIEVE LEAD TO THE POWER WINDOWS FAILING. DEALERSHIP FIXED ELECTRICAL WINDOW ISSUE BUT GET WATER IN DOORS. THE MOST IMPORTANT ISSUE IS AT 9000 MILES I HAD TO TAKE THE CAR IN, BRAKES WERE GRINDING, DEALERSHIP REPLACED THE BRAKES. NOW AT 21000 MILES IT NEEDS A COMPLETE NEW BRAKE JOB DONE AND THEY WANT TO CHARGE ME ABOUT $500. THE SIGNS THAT THE BRAKES WERE GOING BRAKES THEY STARTED SQUEAKING AND THEN A WEEK LATER MY BRAKES ARE METAL TO METAL. I BELIEVE THIS IS A HUGE SAFETY ISSUE THIS IS OUR FAMILY CAR. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT BRAKES AND ROTORS WERE WEARING PREMATURELY. THE DEALER ADVISED THE WEAR OF THE BRAKES AND ROTORS WAS NORMAL. THE CONTACT DISAGREED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,500. UPDATED 11/05/10 *BF THE CONSUMER STATED AFTER REPORTING THE ISSUE TO DODGE CORPORATE, THE PROBLEM WAS FIXED AND SHE PAID A $100 DEDUCTIBLE. THE CONSUMER STATED, SHE HAS ONLY PUT 1500 MORE MILES ON THE VEHICLE SINCE THE ORIGINAL CASE AND THE ROTORS ARE WARPING AGAIN. UPDATED 11/05/10*JB

RECENTLY PURCHASED 2009 DODGE JOURNEY, HAS A SCRAPING NOISE IN THE STEERING, INTERMITTENT, LOUDER AT TIMES THAN OTHER WHEN TURNING, RETURNED TO DEALERSHIP WHO REFUSED TO MAKE ANY REPAIRS EVEN THOUGH THEY CONFESSED TO HAVING HEARD SOUND. MY CONCERN IS IT MAY LOCK UP WHILE TURNING AND RESULTING IN AN ACCIDENT. HAD LESS THAN 36,000 MILES WHEN FIRST REPORTED. *TR

I HAVE A 2009 DODGE JOURNEY THAT HAS STALLED ON ME WHILE DRIVING TWICE IN THE LAST MONTH. I LOSE ALL CONTROL OF STEERING AND INTERIOR CONTROLS. THE DEALER HAS BEEN UNABLE TO FIGURE OUT WHAT IS GOING ON. THE CAR HAS LESS THAN 16,000 MILES ON IT. *TR

GRINDING NOISE WHEN DRIVING SLOW, TAPPING THE GAS WOULD MAKE IT GO AWAY, CALLED TO HAVE IT SERVICES, AND TWO DAYS BEFORE I WAS SCHEDULED THE BRAKE PADS SLIPPED OFF AND I HAD TO DRIVE HOME METAL ON METAL, THEN HAD TO REPLACE BRAKES AND ROTORS UNDER 27,000 MILES. RUBBING NOISE COMING FROM THE FRONT WHEN YOU TURN CORNERS, AND A WHINING NOISE COMING FROM THE BACK, AND CHRYSLER MECHANICS STATED THEY HAVE RECEIVED A LOT OF COMPLAINTS BUT NOT TO WORRY, BECAUSE THEY CANNOT FIND ANYTHING SERIOUS GOING ON. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, APPROACHING A STOP LIGHT, THE CONTACT APPLIED HER FOOT ON THE BRAKES AND HEARD A LOUD GRINDING NOISE. THE CONTACT THEN ENGAGED THE ACCELERATOR PEDAL AND NOTICED THAT THERE WAS A DRAGGING NOISE AS IF THE BRAKES HAD NOT RELEASED. A DIAGNOSTIC TEST WAS PERFORMED WHICH INDICATED THAT THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. THE ROTORS AND BRAKE PADS WERE REPLACED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 11,100. THE CURRENT MILEAGE WAS 11,180.

BRAKES, TIRES AND ELECTRICAL SYSTEM. I HAVE TO GET NEW TIRES ALREADY AND I ONLY HAVE 36,000 MILES ON THE CAR. I HAVE HAD TO CHANGE THE BRAKES FRONT AND BACK 3 TIMES ALREADY. I AM ABOUT TO HAVE TO CHANGE THE ROTOR ON ALL 4 WHEELS. WHEN I TURN THE WINDSHIELD WIPERS OFF THE HEAD LIGHTS FLASH OFF AND BACK ON. THEN WHILE DRIVING THE DASH LIGHTS WILL FLASH OFF AND ON AGAIN. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 30 MPH AND APPLYING THE BRAKES, THE BRAKES BEGAN TO GRIND ABNORMALLY AND SOUNDED AS IF METAL WAS GRINDING ON METAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO RETURN IN TWO WEEKS FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAD THE FRONT BRAKES REPLACED AT A DIFFERENT DEALER AND THE FAILURE DID NOT PERSIST. MOST RECENTLY, THE REAR BRAKES BEGAN TO EXHIBIT SEVERE BRAKE DUST SURROUNDING THE REAR TIRE WELL. THERE WERE NO REPAIRS TO THE REAR BRAKES. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT WAS UNKNOWN.

TL* THE CONTACT RENTED A 2009 DODGE JOURNEY FROM A LOCAL TEMPORARY RENTAL VEHICLE FACILITY. THE CONTACT STATED THE VEHICLE WOULD VIBRATE EXCESSIVELY WHEN APPLYING THE BRAKES FROM A SPEED OF AT LEAST 35 MPH. THE CONTACT STATED THE FEELING WAS SIMILAR TO METAL SCRAPING AGAINST METAL. THERE WAS AN INCREASED STOPPING DISTANCE AND THERE WAS A HESITATION IN BRAKE ENGAGEMENT WHEN THE BRAKES WERE APPLIED. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE RENTAL VEHICLE FACILITY STATED THEY WERE NOT AWARE OF THE FAILURE. THE CONTACT WAS UNAWARE IF THE RENTAL FACILITY MADE ANY REPAIRS TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES ARE UNKNOWN. UPDATED 10/13/10*BF UPDATED 10/21/10

BRAKES AND ROTOR ISSUES ON 2009 DODGE JOURNEY, AT 15,400 MILES MY BRAKES STARTED GRINDING ONE DAY OUT OF NO WHERE AND THE PADS NEED TO BE REPLACED AND ROTORS MACHINED ALREADY. IN LOOKING AT VARIOUS SITES THIS SEEMS TO BE A PREVALENT PROBLEM WITH THIS VEHICLE. *TR

HAVE A 2009 DODGE JOURNEY WITH DEFECTIVE BRAKES. VEHICLE HAS ONLY 18,000 MILES AND THIS IS THE 3RD SET OF BRAKES AND ROTORS NEEDING REPLACEMENT. PREMATURE BRAKE WEAR LEADING TO BRAKE FAILURE FRONT AND REAR. CONTACTED CHRYSLER,THEY WANT ME TO PAY FOR DEFECTIVE BRAKES. DEALER ADMITTED TO ME SEEING ON GOING PROBLEM WITH THIS CAR. CHRYSLER SAYS NOTHING WRONG. NUMEROUS COMPLAINTS ONLINE FROM SAME VEHICLE OWNERS,SAME COMPLAINTS. SOMETHING NEEDS TO BE SERIOUSLY DONE ABOUT THIS BEFORE SOMEONE GETS HURT . *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH WHEN PRESSURE WAS APPLIED TO THE BRAKES THE CONTACT COULD HEAR A SQUEAKING NOISE. THE FAILURE RECURRED WHENEVER THE BRAKES WERE APPLIED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THIS WAS A KNOWN FAILURE AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,500 AND THE CURRENT MILEAGE WAS 20,300.