2009 Dodge Journey complaints

PREMATURE BRAKE FAILURE ON FRONT BRAKES. THE BRAKES HAVE BEEN REPLACED 4 TIMES AND ROTORS HAVE BEEN REPLACED THREE TIMES DUE TO SEVERE WARPAGE. *TR

WE HAVE REPLACED THE BRAKES AND ROTORS 5 TIMES IN MY 2009 DODGE JOURNEY WITH ONLY 48,000 MILES. DODGE REFUSES TO HELP OR ADMIT ANY FAULT . THE CAR SHAKES SO BAD WHEN BRAKING IT FEELS AS IF IT'S GOING TO FALL APART, THIS IS EXTREMELY SCARY. *TR

DODGE JOURNEY SERIOUS BRAKE PROBLEM, 2ND TIME IN LESS THAN 32,000 PADS AND ROTORS ARE NEEDING TO BE REPLACED. DODGE HAS ACKNOWLEDGED A PROBLEM AND THEN DID SENT OUT REIMBURSEMENT OPTION, MY FIRST REPAIR WAS PAID FOR. HOWEVER, THE PROBLEM HAS NOT BEEN SOLVED WITH THE VEHICLE, THE SAME REPAIR IS REQUIRED AGAIN. A SEARCH ON THE INTERNET INDICATES THIS IS A RAMPANT PROBLEM, A RECALL FROM DODGE HAS NOT BEEN PUT IN PLACE, CLASS ACTION LAW SUITS EXIST. MECHANIC AT MIDAS INDICATES MANY DODGE JOURNEYS AT HIS FACILITY WITH THE SAME PROBLEM. *TR

I PURCHASED THE CAR IN JANUARY AND HAD TO PUT FRONT BRAKES AND ROTORS ON IT. IN OCTOBER THE REAR BRAKES AND ROTORS HAD TO BE REPLACED. NOW IT'S NOVEMBER AND THE FRONT BRAKES ARE GOING OUT AGAIN. I HAVE CHECKED THE CALIPERS FOR PROPER OPERATION AND THEY APPEAR TO BE FINE. THE BRAKES JUST KEEP WEARING OUT. I OWNED MY LAST VEHICLE FOR MUCH LONGER AND NEVER HAD TO REPLACE THE BRAKES ON IT. THE BRAKES ON MY JOURNEY WERE NEW WHEN I BOUGHT IT. I SEE NO REASON FOR A VEHICLE TO NEED AT LEAST 3 SETS OF FRONT BRAKES BEFORE IT EVEN HITS 60,000 MILES. *TR

VEHICLE STALLED WHILE DRIVING AT 35 MPH. HAD TO PUT IN NEUTRAL AND STOP IN ORDER TO RESTART THE VEHICLE. *TR

THIS CAR WAS PURCHASED FROM A DEALER USED WITH 40,000 + MILES ON IT. IT HAD BRAKE ISSUES RIGHT FROM THE START. IT SEEMED LIKE THE ABS BRAKES DID NOT WORK CORRECTLY AND THE CAR SHOOK WHEN THE BRAKES WERE APPLIED. AFTER OWNING IT FOR 14 MONTHS THE FRONT PADS HAD TO BE REPLACED. THE VEHICLE CONTINUED SHAKING AND WE WERE TOLD THE ROTORS WERE BAD. WE THEN REPLACED THE FRONT ROTORS AND THE BACK PADS. THE FRONT BRAKES STARTED MAKING GRINDING NOISES WITHIN A COUPLE OF WEEKS. NOW JUST ONE MONTH AFTER REPLACING THE ROTORS, THE FRONT PADS MUST BE REPLACED AGAIN. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE VIOLENTLY. THE DEALER REPLACED THE BRAKES NUMEROUS TIMES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS IN THE PROCESS OF ASSISTING THE CONTACT WITH THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 12/12/11*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS; ONCE TO HAVE THE ROTORS RESURFACED AND TWICE TO HAVE THE PADS REPLACED. UPDATED 12/14/11

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING 45 MPH WHEN THE ENGINE FAILURE WARNING LIGHT ILLUMINATED AND THE ENGINE RPMS INCREASED. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE BEYOND 45 MPH. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION, THE VEHICLE WOULD NOT START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THEY WOULD REPLACE THE COMPUTER CHIP IN THE KEY. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITHIN SEVERAL MONTHS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL GRINDING NOISE WHEN APPLYING THE BRAKES. IN ADDITION, THE ROTORS AND BRAKE PADS WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHERE THEY REPLACED THE FRONT ROTORS AND FRONT BRAKE PADS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT WAS REIMBURSED FOR FIFTY PERCENT OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 37,500.

VEHICLE WOULD NOT START. ALL LIGHTS WORKED, BUT NOTHING ELSE. IT COULD NOT BE TAKEN OUT OF PARK. TOW TRUCK DRIVER TRIED TO JUMP START, BUT BATTERY WAS GOOD. HE HAD TO DRAG THE FWD VEHICLE INTO A POSITION WHERE HE COULD TOW IT FROM THE FRONT. DEALER SAID CAUSE WAS THE WIN MODULE (OVER $300 AND IT IS OUT OF WARRANTY). THERE COULD BE MORE ISSUES BUT THEY WILL NOT KNOW UNTIL PART ARRIVES. THERE APPEAR TO BE MANY ISSUES WITH THIS PART ON THIS AND OTHER DODGE VEHICLES, BUT NO RECOGNITION OF A SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE STARTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED TWICE AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,800.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 10V658000(ELECTRICAL SYSTEM:WIRING) AND CONTACTED THE DEALER IN MARCH 2011 BUT WAS ADVISED THAT THE PARTS NEEDED FOR REPAIRS WERE NOT READILY AVAILABLE. THE CONTACT STATED THAT THE PARTS HAVE NOT YET BECOME AVAILABLE AFTER A PERIOD OF SEVEN MONTHS. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE STALLED WITHOUT WARNING. UPON RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE OCCURRED TEN DIFFERENT TIMES AND ON ONE OF THE OCCURRENCES THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS. IN ADDITION, THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC NUMEROUS TIMES FOR THE IDENTICAL FAILURE. THE SOLENOID PIGTAIL WIRE HARNESS WAS REPLACED BY THE DEALER; HOWEVER AFTER THE REPAIR THE FAILURE RECURRED. THE CONTACT DISCOVERED THERE WERE SEVERAL RECALLS RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN 08V247000 (ELECTRICAL SYSTEM:WIRING), NHTSA CAMPAIGN ID NUMBER 09V082000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBERS 08V528000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)); HOWEVER, THE VIN WAS INELIGIBLE FOR THE RECALL DEFECTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED AFTER SEVERAL ATTEMPTS TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIPM AND THE IGNITION MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR HALF OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 52,000.

PREMATURE BRAKE FAILURE. FRONT AND BACK BRAKES HAD TO BE REPLACED AT 17,179 MILES. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED OCCASIONALLY THE VEHICLE FAILED TO START. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO COULD NOT IDENTIFY THE PROBLEM. THE CONTACT REPLACED THE BATTERY BUT THAT DID NOT REMEDY THE FAILURE. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

AT RANDOM TIMES THE ENGINE WILL NOT START. IT IS NOT A BATTERY PROBLEM, AS ALL LIGHTS AND RADIO WORK EVEN WHEN THE ENGINE WILL NOT TURN. IF YOU WAIT LONG ENOUGH IT MAY START AGAIN. THIS IS A SAFETY ISSUE AS YOU NEVER KNOW WHEN OR WHERE THIS PROBLEM WILL OCCUR. *TR

DODGE GAVE ME AN EXTENDED WARRANTY ON THIS CAR TO 36,000 MILES. STARTED HAVING BRAKE PROBLEMS AND HAD THEM FIXED AT A SHOP BEFORE THE 36,000 MILE WARRANTY WAS UP. THEN AFTER FIXING THE BRAKES NOTICED A SHAKE IN THE FRONT END. TOOK IT BACK TO THE SHOP AT 36,400 MILES AND THEY THEN TOLD ME ABOUT THE PROBLEMS WITH THE JOURNEY. I CALLED THE DEALER WHO COMPLETELY BLEW IT OFF. I HAVE PAID FOR THE REPAIR AND WAS TOLD TO SUBMIT A CLAIM TO CHRYSLER WHICH I DID AND IT WAS TURNED DOWN. THIS IS JUST NOT RIGHT! *KB

VALVE STEM DAMGED WHILE CHECKING AND INFLATING TIRES. *KB

VALVE STEM DAMAGED WHILE CHECKING AND FILLING TIRES.

IN TWO YEARS, FIVE (5) TIMES FOR BRAKE PROBLEMS. WITH 3,000 TO 6,000 MILES BETWEEN EACH BROKE. TWO TIMES ENGINE SUPPORT MOUNT. TWO TIMES WITH POWER TRAIN PROBLEMS. TODAY (10/06/2011) THE JOURNEY 2009 R/T IS IN THE SERVICE CENTER OF ALBERIC COLON CHRYSLER/JEEP IN KENNEDY AVE, SAN JUAN PR FOR THE SAME PROBLEMS AND ALSO : FOR THE AIR CONDITIONER SYSTEM, SUSPENSION, MOTOR COOLING SYSTEM PROBLEMS,LEAKING GREASE IN THE BACK OF THE RIGHT FRONT WHEEL. AND GUESS!!!!!!, BRAKES AGAIN. BOTH, CHRYSLER AND THE DEALER HAS REFUSE TO OBEY THE LAW THAT SAYS, THEY HAVE TO PROVIDE A VEHICLE IN CASES THAT REPAIR LEAST MORE THAN 5 LABOR DAYS INCLUDING SATURDAY.ALSO, TO ADDED MORE PROBLEMS,[XXX](PR CHRYSLER SERVICE MANAGER), HAS REFUSED TO AUTHORIZE THE BRAKE REPAIR. SAYING THAT IS NORMAL, THAT A BRAKE SYSTEM THAT WAS REPAIR IN 02/16/2011 NEEDS TO BE REPAIR AGAIN IN 09/19/2011(22033 TO 30200 M). I HAVE BEING WITHOUT TRANSPORTATION FOR THREE WEEKS, CAUSING ME AN MY FAMILY A LOT OF PROBLEMS BECAUSE, IS OUR ONLY VEHICLE FOR ALL THE FAMILY MATTERS INCLUDING, THAT I AM A CARDIOVASCULAR PATIENT. " SOMEONE COULD TELL ME IS THESE SEEMS TO LOOK LIKE A BIG JUICY LEMON " QUESTION IS, WHO COULD HELP US WITH THIS GIANT ABUSIVE CORPORATIONS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. WHILE EXAMINING THE BATTERY AND VARIOUS FUSES, THE CONTACT NOTICED A SPARK COMING FROM THE ENGINE. THE CONTACT WAS ABLE TO SUCCESSFULLY START THE VEHICLE. THE FAILURE RECURRED ONCE MORE APPROXIMATELY ONE MONTH LATER. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,300. THE VIN WAS UNAVAILABLE.

NHTSA IT ALL STARTED WHEN I BOUGHT MY JOURNEY: NICE LOOKING BUT VERY, VERY BAD EXPERIENCE 1.TRANSMISSION, IT CHANGE SPEED BY ITSELF. IT CHANGE SPEED FROM 80 MPH TO 40, THEN 70 MPH TO 30 MPH.. I WAS DRIVING IN THE EXPRESSWAY AND THIS CHANGE OF SPEED HAPPEN TO ME SEVERAL TIMES. I TOOK IT TO THE DEALER AND THEY SAID THAT THEY COULD NOT FOUND THE PROBLEM, AFTER SO MANY INCIDENTS I GOT MAD TO THE DEALER AND TOLD THEM THAT MY LIFE IS AT RISK BECAUSE THE CAR CHANGE SPEED BY ITSELF THAT THEY HAVE TO DO SOMETHING ABOUT IT. THEY FINALLY FIX THE CAR. 2.BRAKES, I HAVE PROBLEMS WITH THE BRAKES TOO. THEY RUN FAST AND HAVE TO KEEP CHANGING THEM. 3.BATTERY, I HAVE PROBLEMS WITH THE BATTERY TOO. I HAVE TOLD THEM NUMEROUS TIMES TOO CHECK THE BATTERY, BECAUSE THE CAR DOES NOT WANT TO START AND THEY KEEP TELLING ME THAT THERE IS NOTHING WRONG WITH THE BATTERY. SO MY QUESTION TO THEM IS THE FOLLOWING IF THE BATTERY IS GOOD., WHAT IS THE PROBLEM? I HAVE TO TURN ON THE SWITCH SEVERAL TIMES UNTIL THE CAR START. THEY SAID THAT THEY CANNOT FIND THE PROBLEM. AND NOW THE LATEST PROBLEM!!!!!!!! 4.STEERING, EVERY TIME I TURN THE WHEELS THE CAR MAKE A WEAR SOUND LIKE AN OLD CAR 5.CAR DOES NOT TURN OFF. NOW MY CAR DOES NOT WANT TO TURN OFF THE DEALER SAID THAT I BOUGHT THE CAR AND THAT NOW THE CAR IS MINE AND I HAVE TO TAKE CARE OF IT. YEAH RIGHT!!! SO MY QUESTION IS THE FOLLOWING WHAT IS NHTSA GOING TO DO ABOUT IT WHILE CHRYSLER IGNORE THEIR CUSTOMERS COMPLAINTS AND NOT TAKING RESPONSIBILITY. IN THE MEAN T

ON MULTIPLE OCCASIONS, ENTERED 2009 DODGE JOURNEY, TURNED THE KEY, AND ALL I HEAR IS A CLICK. WAIT A LITTLE WHILE, TRY IT AGAIN...CLICK! FINALLY, AFTER 1/2 HOUR OF TRYING TO START THE VEHICLE, IT FINALLY STARTS. THIS HAPPENS ON TOO MANY OCCASIONS. I SEARCHED THE INTERNET, AND IT SEEMS TO BE A CONSISTENT PROBLEM, NOT ONLY WITH THE DODGE JOURNEY, BUT WITH ALL DODGE VEHICLES. OTHER OWNERS HAVE COMPLAINED ABOUT THE SAME THING. BROUGHT MY CAR TO THE DEALERSHIP TO DIAGNOSE, AND THEY CANNOT REPLICATE THE PROBLEM. BRINING IT FOR A SECOND TIME. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER AND THEY HAVE YET TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 62,000. THE VIN WAS UNAVAILABLE.

AROUND 14,000 MILES THE BRAKE PEDAL WOULD SINK. DEALER FOUND BAD MASTER CYLINDER. DURING FURTHER INSPECTION OF BRAKE SYSTEM THEY ALSO FOUND FRONT BRAKE PADS WORN. AT 24,000 THE REAR PADS AND ROTORS ARE NO GOOD. YOU CAN FEEL CAR SHIMMY WHEN SLOWING DOWN ON FREEWAY. PRE-MATURE FAILURE ON PADS AND ROTORS. CAR IS MOSTLY FREEWAY MILES WITH NO HARD BRAKING. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY WHEN DRIVING IN COLDER TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 29,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR DRIVER SIDE VALVE STEM FRACTURED DUE TO CORROSION. THE DEALER REPAIRED THE VEHICLE BY REPLACING ALL FOUR VALVE STEMS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS 50,600 AND THE CURRENT MILEAGE WAS 50,650.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS AND HAZARD LIGHTS BEGAN TO ILLUMINATE WITHOUT INTENT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED WITHOUT ACTIVATION. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND AFTER WAITING APPROXIMATELY THIRTY SECONDS, THE VEHICLE BEGAN TO OPERATE NORMALLY HOWEVER, THE HAZARD LIGHTS REMAINED ILLUMINATED. THE FAILURE RECURRED FOUR TIMES AND ALSO THE HORN SOUNDED UNEXPECTEDLY. ON DECEMBER 4, 2010 THE FRONT DRIVER SIDE DOOR WIRING HARNESS WAS REPLACED AT THE OWNER'S EXPENSE. THE IDENTICAL FAILURE RECURRED AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 10V658000 (ELECTRICAL SYSTEM: WIRING). THE FAILURE RECURRED AFTER THE RECALL REMEDY REPAIR AND CURRENTLY THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.

THIS VEHICLE HAS HAD ISSUES WITH BRAKES AND ROTORS. I BOUGHT THE VEHICLE AND HAD TO REPLACE THE BRAKES AND ROTORS WITHIN MONTHS. ROUGHLY A YEAR LATER THEY HAD TO BE REPLACED AGAIN, AND IT HAS NOW GONE OUT AGAIN. I HAVE NEVER HAD A VEHICLE GO THROUGH BRAKES THE WAY THIS ONE DOES. OUR OTHER VEHICLE IS A 2007 FORD ESCAPE AND HAS NEVER HAD ANY BRAKE ISSUES, THE FIRST INCIDENT DATE IS TENTATIVE. *TT

VEHICLE BRAKES ARE TOO SMALL/THIN FOR THIS HEAVY OF A VEHICLE. PADS CONSTANTLY NEED REPLACING. *TT

BRAKES NEED REPLACEMENT AFTER ONLY 15000 NORMAL MILES. *KB

THE BRAKES FOR THIS VEHICLE REPEATEDLY CONTINUE TO FAIL. SINCE THE FIRST REPAIR (11/6/2009) WE HAVE HAD TO HAVE HAD 10 REPAIRS TO THE BRAKES IN LESS THAN 2 YEARS! OUR MECHANIC SAYS THAT THERE IS OBVIOUSLY A DESIGN FLAW. THE LAST REPAIR (ON 9/9/2011) THE MECHANIC SAID IT APPEARED THAT THE REAR BRAKES WERE NOT BEING USED AND ALL BRAKING IS BEING ACCOMPLISHED USING THE FRONT BRAKES. I DON'T BELIEVE THAT IS HOW THE BRAKING SYSTEM IS SUPPOSED TO WORK. I BELIEVE MOST OF THE BRAKING SHOULD FALL ON THE REAR BRAKES. THE FRONT BRAKES ARE OVERHEATING AND CAUSING THE ROTOR TO WARP AND THE BRAKE PADS TO FAIL (LITERALLY FALL APART). DODGE OBVIOUSLY REALIZES THERE IS A PROBLEM AS THEY SENT A LETTER OFFERING AN EXTENDED WARRANTY DATED 6/1/2011 FOR VEHICLES THAT HAVE HAD EARLY BRAKING SYSTEM FAILURE. SINCE 6/1/2011 WE HAVE HAD 5 REPAIRS TO THE FRONT ROTORS AND/OR PADS! DODGE DID COMPENSATE US FOR MUCH OF OUR EXPENSE. I APPRECIATE THE COMPENSATION BUT THAT IS NOT RESOLVING THE PROBLEM! THE PROBLEM IS THAT THERE IS A CONSTANT FAILURE IN THE BRAKING SYSTEM. I WOULD LIKE DODGE TO ADDRESS THE PROBLEM AND EITHER REPAIR THE DESIGN FLAW OR REPLACE THE VEHICLE! MY FEAR IS THAT THE CAR WILL NOT STOP WHILE I AM DRIVING IN HOUSTON, TEXAS TRAFFIC AND SOMEONE IN MY CAR OR SOMEONE ELSE'S CAR WILL BE SERIOUSLY INJURED OR KILLED AS A RESULT. IT APPEARS THAT DODGE WILL WAIT UNTIL THERE IS A DEATH OR INJURY TO TAKE RESPONSIBILITY FOR THE POOR OR INADEQUATE DESIGN OF THE BRAKING SYSTEM IN THIS VEHICLE. UNFORTUNA

PURCHASED VEHICLE NEW IN JUNE OF 2009. FRONT BRAKES GONE AND EATING INTO ROTORS BY 26,000 MILES. LITTLE OVER A YEAR. 90% OF DRIVING IS FREEWAY DRIVING. VERY LITTLE STOP AND GO. REPLACED BRAKES AND HAD ROTORS TURNED. ROTORS WARPED AND FRONT AND REAR BRAKES GONE AGAIN AT 35,245 MILES ONE YEAR LATER. REPLACED FRONT ROTORS AND ALL 4 SETS OF BRAKES. FRONT STRUTS HAVE GONE OUT NOW AS WELL. DEFINITELY TOO MUCH WEIGHT FOR VEHICLE BRAKES AND SUSPENSION. IF NOT WATCHED COMPLETE FAILURE EXPECTED BEFORE RECOMMENDED MAINTENANCE CHANGES!! *TR

EVERY TIME IT RAINS, BOTH REAR PASSENGER DOORS FILL WITH WATER. WHEN OPENING AND CLOSING THE DOORS, THE WATER INSIDE CAN BE HEARD. THE WATER SLOWLY LEAKS FROM THE DOORS, BUT IT TAKES 2-3 DAYS FOR IT ALL TO LEAK OUT. *TR

THE BRAKING SYSTEM ON THE 2009 DODGE JOURNEY IS, IN THE OPINION OF A SPECIALIZED MECHANIC CONSULTED AS A RESULT OF THE FAILURE OF THE BRAKES, DEFECTIVE. THE FRONT BRAKES HAD TO BE REPLACED AT 9,000 MILES AND THE BACK BRAKES ARE AT THIS POINT WORN DOWN, WITH THE CAR HAVING LESS THAN 20,000 MILES ON IT. HAVING CALLED DODGE, I WAS ADVISED THAT IT WAS A PROBLEM WITH THE TYPE OF BRAKE PADS, NOT THE ACTUAL BRAKING SYSTEM, AND THAT DODGE IS PAYING FOR REPLACEMENT BRAKE PADS. HOWEVER, THE OPINION RECEIVED FROM A SPECIALIZED DODGE MECHANIC AND STATE VEHICLE INSPECTOR DOES NOT SUPPORT THIS VIEW. MY OVERTURES TO CHRYSLER HAVE BEEN UTTERLY POINTLESS WITH THE COMPANY STATING THAT THE TEMPORARY SOLUTION PROFFERED WILL RESOLVE THE PROBLEM. I AM NOT CONVINCED. THE NHTSA MUST IMMEDIATELY COMMENCE AN INVESTIGATION INTO THE NATURE AND BREADTH OF THIS PROBLEM AND INSTRUCT CHRYSLER TO ISSUE AND IMMEDIATE RECALL ON THE 2009/2010 DODGE JOURNEY ON THE GROUNDS OF SAFETY AND CONSUMER PROTECTION. CHRYSLER IS REFUSING TO ACKNOWLEDGE THE EXTENT OF THE PROBLEM AND SEEMS TO BELIEVE THAT IT IS ACCEPTABLE TO PLACATE CUSTOMERS WITH A TEMPORARY SOLUTION TO WHAT IT SEEMS TO ME IS A PERMANENT AND RECURRING PROBLEM, HENCE THE URGENT NEED FOR INTERVENTION FROM THE NHTSA. *TR

2009 DODGE JOURNEY, BOUGHT BRAND NEW, ON 4TH REPLACEMENT OF FRONT AND REAR BRAKE PADS AND ROTORS. CAR NEEDS BRAKES AND ROTORS BETWEEN 3RD AND 4TH REPAIR AT 5,000 MILES! METAL TO METAL SOUND, FEELS LIKE TIE ROD IS BREAKING AND STEERING WHEEL SHAKES VERY BADLY. VEHICLE IS A LEMON AND CHRYSLER WILL DO NOTHING TO HELP. DUE TO THE NUMBER OF COMPLAINTS ON BRAKES A RECALL OR REPAIR SHOULD BE BEING ADDRESSED BY CHRYSLER NOT CARRIED BY THE CONSUMERS POCKET AND HEALTH. IF I HAVE AN ACCIDENT IN THIS CAR, ALL OF THE COMPLAINTS ON THIS SITE WILL BE REFERENCED FOR MY SUBSEQUENT LAWSUIT. LAST DODGE OF 4 PREVIOUS VEHICLES THAT I WILL PURCHASE! *TT

2009 DODGE JOURNEY SXT. IN THE YEAR I HAVE OWNED IT, I HAVE REPLACED BRAKES TWICE, AS RITE NOW I AM REPLACING THEM CAUSE THEY STARTED SQUEAKING A WEEK AGO AND TODAY THEY LOCKED UP. ALSO REPLACING ONE OF THE CALIPERS. ANY TIME I TAKE A HARD LEFT TURN, THERE IS A LOUD GRINDING NOISE. I HAVE REPLACED THE TIRES ALREADY, AND HAVE HAD TO REPLACE THE REAR 2 AGAIN RECENTLY. ANY TIME I GO TO BRAKE WHEN GOING OVER 40 MPH, THE STEERING WHEEL SHAKES UNCONTROLLABLY. I HAVE ALSO RECEIVED A RECALL FROM A LOCAL DEALERSHIP FOR A WIRING HARNESS IN DRIVERS SIDE. WHEN I WENT IN TO DEALERSHIP, THEY PUT IT ON ORDER AND SAID THEY WOULD CALL WHEN IT CAME IN, BUT NEVER DID. THAT WAS 6 MONTHS AGO. *TR

BRAKING SYSTEM OF 2009 DODGE JOURNEY IS DEFECTIVE, REPLACED ONCE AND REPLACING AGAIN AS ROTORS ARE WARPING DUE TO THIN MATERIAL. IF I DO NOT PAY TO REPLACE THE ROTORS, I WILL CERTAINLY LOSE CONTROL OF THE VEHICLE IF I NEED TO MAKE IMMEDIATE STOP BECAUSE THE VEHICLE SHAKES VIOLENTLY WHEN BRAKING. DODGE IS MAKING NO EFFORT TO RECALL OR REPAIR THE FAULTY ROTORS AND THERE IS NO OTHER MANUFACTURER THAT MAKES ROTORS FOR THIS VEHICLE. *KB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE TIRE PRESSURE SENSOR GAUGE HAD BROKEN ON THE VEHICLE. THE STEMS ON THE FRONT PASSENGER SIDE AND THE REAR PASSENGER SIDE HAD ALSO BROKEN. THE FAILURE WAS CAUSED BY CORROSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THIS IS A KNOWN PROBLEM WITH THE VEHICLE, AND THAT IS WHY THE 2011 WAS CHANGED TO A BRASS STEM FROM CAST ALUMINUM. THE FAILURE WAS 39,000 AND THE CURRENT MILEAGE WAS 45,000.

RECEIVED A LETTER FROM DODGE A FEW WEEKS BACK WHICH REFERENCED POSSIBLE BRAKE PROBLEMS ON THE 2009 DODGE JOURNEY WE PURCHASED NEW IN 2009. OUR DAUGHTER IS A COLLEGE STUDENT AND HAS ONLY PUT ON 22,000 MILES OVER THE PAST TWO YEARS. AN APPT HAS BEEN MADE WITH A LOCAL DEALERSHIP, BUT WHEN I DROVE IT FOR THE FIRST TIME TODAY, I COULD NOT BELIEVE THE METAL-ON-METAL SOUND THAT EMITTED FROM THE FRONT BRAKES. THE BRAKE PEDAL HAD TO BE PUSHED DOWN WITH FORCE TO ACHIEVE A TOTAL STOP. WE HAVE NEVER HAD A VEHICLE THAT REQUIRED ANY TYPE BRAKE REPAIRS AFTER SUCH A SHORT PERIOD OF TIME AND I TOTALLY RESENT THE FACT THAT THERE IS ANYWHERE FROM A $50 TO $100 DEDUCTIBLE FOR SOMETHING THAT SHOULD BE COVERED BY DODGE. THESE BRAKES SOUND LIKE THERE IS ABSOLUTELY NOTHING LEFT. THE SOUND EVEN REMAINED FOR A WHILE EVEN AFTER I TOOK MY FOOT OFF THE BRAKE PEDAL. WHY MUST THE CONSUMER PAY FOR SHODDY, POOR QUALITY PARTS? *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WOULD NOT FIT INTO THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER REPLACED THE KEY. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE FAILURE WAS LOCATED AT THE WIN MODULE. THE DEALER ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 68,000.

FRONT ROTORS AND FRONT AND REAR BRAKES ALL HAD TO BE CHANGED AT 21,000 MILES AND AGAIN AT 31,000 MILES. NOW ROTORS REQUIRE TURNING AGAIN DUE TO PULSATION. *KB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES WHEN THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE EXCESSIVELY. THE DEALER REPLACED THE FRONT ROTORS AND BRAKE PADS IN DECEMBER 2009. IN JULY 2010, THE CONTACT EXPERIENCED VIBRATION AND THE DEALER REPLACED THE FRONT ROTORS. IN APRIL 2011, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. IN MAY 2011, THE CONTACT HEARD A LOUD SQUEAKING NOISE AND TOOK THE VEHICLE BACK TO THE DEALE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 45,111 AND THE APPROXIMATE FAILURE MILEAGE WAS 20,558. UPDATED 10/5/11 *CN UPDATED 3/23/12 *CN

I OWN A 2009 DODGE JOURNEY AND HAVE HAD TO REPLACE THE FRONT BRAKE PADS AND ROTORS TWICE AND THE REAR PADS AND ROTORS ONCE. THE LAST REPLACEMENT FOR THE FRONT BRAKES WAS ON JULY 26TH 2010 AND I WAS INFORMED TODAY THAT THEY NEED REPLACED AGAIN, AFTER ONLY 11,000 MILES. THERE ARE MANY OTHER PROBLEMS WITH THIS CAR LIKE THE PAINT PEELING OFF, THE TIRES WARNING BADLY AND NOW THEY ALL 4 NEED REPLACED EVEN THOUGH I HAVE THEM BALANCED AND ROTATED REGULARLY. HOWEVER, I FEEL THE BRAKE PROBLEM IS NOT JUST MY PROBLEM, BUT IS ALSO A SAFETY ISSUE FOR OTHER DRIVERS. *TR

PURCHASED OUR 2009 JOURNEY IN THE SUMMER OF '09. I LIVE IN THE COUNTRY AND DRIVE APPROXIMATELY 25 MILES TO AND FROM WORK, WITH ONLY 4 STOP LIGHTS BETWEEN. AT 27K MILES WE HAD TO HVE THE FRONT BRAKES AND ROTORS REPLACED. SUDDENLY ONE DAY WITHOUT ANY SORT OF WARNING IT SOUNDED LIKE MY FRONT END HAD FALLEN OFF WHEN I CAME TO A STOP. THE NOISE WAS SO BAD THAT I PULLED TO THE SIDE AND PUT MY HAZARDS ON HONESTLY THOUGHT IT WAS AN ENGINGE ISSUE BECAUSE THE NOISE AND SHAKE WAS SO HORRIBLE. HUSBAND CAME AND DROVE IT TO THE DEALERSHIP. FOUND OUT THAT WE WERE METAL ON METAL THE FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED REAR WERE JUST FINE. DEALERSHIP TRIED TO TELL US THIS IS NORMAL AND THAT IT WAS IN THE MILAGE RANGE TO NEED THIS WORK DONE. TOLD THEM THEY WERE CRAZY'THIS WAS THE 9TH DODGE VEHICLE WE HAD OWNED AND NEVER HAD WE HAD AN ISSUE LIKE THIS. THEY ENDED UP COMPING THE ROTORS FOR US BUT WE NEEDED TO PAY FOR BRAKES. DODGE CAME ALONG IN JUNE OF 2011 AND REIMBURSED US FOR THE BRAKE REPAIR. NOW 15K MILES LATER I SUDDENLY HAD THE SAME HORRIBLE NOISE BUT IN THE REAR OF THE VEHICLE. TOOK IT TO THE DEALEARSHIP AND WHAT DO YOU KNOW THE REAR BRAKES AND ROTORS NEED TO BE REPLACED. CALLED CHRYSLER THIS MORNING, WAITING TO SEE WHAT COMES OF IT. *TT

TL* THE CONTACT OWNS 2009 DODGE JOURNEY EQUIPPED WITH KUMHO KUSOLSK816 TIRES, SIZE 225/55/R19 DOT 27PJYA5M. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE TREAD ON THE FRONT DRIVERS TIRE WAS SEPARATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TREAD ON TWO ADDITIONAL TIRES WAS ALSO SEPARATING. THE TIRES WERE NOT REPAIRED OR REPLACED BECAUSE THERE WERE NO TIRES AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD MAKE ONE TIRE AVAILABLE FOR HER.THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 16,200.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WOULD ALSO NOT START, INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 76,758. UPDATED 08/31/11*LJ UPDATED 2/9/2012 *CN