2009 Dodge Journey complaints

INEFFECTIVE BRAKES ON THE JOURNEY. THEY WEAR VERY QUICKLY, SHAKE THE ENTIRE VEHICLE WHEN STOPPING. I PURCHASED THE VEHICLE WITH 38,000 MILES, NOW HAS 65,000 AND I HAVE PUT BRAKE PADS ON THE VEHICLE 3 TIMES. *TR

1/10/11 BROUGHT VEHICLE IN FOR STANDARD OLF CHANGE AND TIRE ROTATION (MILEAGE: 18,399). SAN DIEGO RANCHO DEALERSHIP ADVISED FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED. I DILIGENTLY RESEARCHED BRAKE PROBLEMS ON 2009 JOURNEY AND FILED A COMPLAINT WITH CHRYSLER CORPORATE. PAID $50.00 DEDUCTIBLE FOR FRONT BRAKES. 5/12/12 BROUGHT VEHICLE IN FOR STANDARD OLF CHANGE AND TIRE ROTATION (MILEAGE 27,154) AGAIN, SAN DIEGO RANCH DEALERSHIP ADVISED REAR BRAKES PAD NEEDED TO BE REPLACED AS WELL AS TURNING THE ROTORS - QUOTE GIVEN OF $305.00. DID MY DILIGENT RESEARCH AND WILL CONTACT CHRYSLER FOR RESOLUTION. CORPORATE IS AWARE OF THE FAULTY DESIGN IN THIS MODEL. NOTED ON COMPLAINT DATED 3/21/12 (REDFORD, MI) CORPORATE AUTHORIZED REAR BRAKE REPLACEMENT FOR DEDUCTIBLE COST OF $100.00 (CORPORATE PHONE TO FILE COMPLAIN - 800-992-1997.

SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT TO A GAS STATION AND WENT TO FILL UP MY TIRE AND MY VALVE STEM WENT ALL THE WAY IN AND MY TIRE WENT TOTALLY FLAT AND LOST ALL PRESSURE. MY CAR HAD TO BE TOWED AND ENDED UP SPENDING $300 TO GET MY FRONT PASSENGER AND REAR PASSENGER SIDE VALVE STEMS REPLACED. THE SERVICE GUY AGREED THAT IT WAS UNSAFE AND I COULD OF EASILY SPUN OUT IF I LOST ALL TIRE PRESSURE RIGHT AWAY. I HAVE 2 KIDS AND I FEEL UNSAFE TO DRIVE WITH MY CHILDREN IN THE CAR. ON TOP OF THESE ISSUES MY STEERING WHEEL CONTINUE TO SHAKE BUT I HAD IT IN TO THE SERVICE DEPARTMENT A NUMBER OF TIMES AND THEY SAID EVERYTHING IS OK. ONE OF THE INSTANCES THEY SAID THE SHAKING WAS BECAUSE OF MY ROUTERS AND RESURFACED THEM TWICE. PLEASE HELP ME. I DON'T KNOW OF MY OPTIONS BUT I AM CONCERNED FOR ME AND MY FAMILY'S SAFETY WITH THIS CAR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BATTERY, ALTERNATOR AND THE STARTER FAILED. THE BATTERY NEEDED TO BE RECHARGED APPROXIMATELY THREE TIMES PER WEEK. THE CONTACT STATED THAT IF THE VEHICLE WOULD SIT AN HOUR AFTER THE RECHARGE AND NOT STARTED, THE FAILURE WOULD RECUR. THE BATTERY WAS ONLY SIX MONTHS OLD. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE POWER DISTRIBUTION CENTER WOULD NEED REPLACING, BUT THE PARTS NEEDED FOR THE REPAIR WERE ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 80,000.

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE AND HEARD A CLICKING SOUND, BUT THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN THE STEERING WHEEL IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE STARTER. THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 07/06/12 *BF THE CONSUMER STATED THE STARTED WAS REPLACED TWICE. UPDATED 07/12/12

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN SHE WAS INFORMED THAT THE BRAKES WOULD NEED TO BE REPLACED WITHIN 10,000 MILES. WHENEVER THE CONTACT APPLIED THE BRAKES SHE WOULD HEAR A LOUD SQUEAKING NOISE. THE FRONT BRAKES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 19,600.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT START UNLESS THE KEY WAS TURNED INSIDE THE IGNITION A TOTAL OF SIX CONTINUAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SOFTWARE WAS UPDATED, HOWEVER THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE CURRENT MILEAGE WAS 102,000 AND THE FAILURE MILEAGE WAS 80,000. UPDATED 05/31/12 *BF THE CONSUMER STATED IT TOOK UP TO FOUR TIMES TO START VEHICLE. HE TOOK THE VEHICLE TO DEALERSHIP TWICE AND THE DEALERSHIP MADE TWO AREA ADJUSTMENTS. THE PROBLEM WAS NOT FIXED. HE TOOK BACK A THIRD TIME BUT DEALERSHIP STATED THE PROBLEM WAS FIXED BUT WILL RE-CHECK IT AGAIN. THE CONSUMER LEFT THE VEHICLE FOR TWO DAYS. UPDATED 6/6/12 *SD

WAS GETTING GAS. SHUT THE CAR OFF. WENT TO RESTART AND NOTHING. SITS AN HOUR OR SO THEN STARTS. NO RECALL, IM NOT THE ONLY ONE. SEEMS LIKE OH WELL. THANKS FOR LISTENING. *TR

VEHICLE WILL NOT START OR CRANK. ELECTRICAL SYSTEMS WORK WHEN DOOR IS OPEN, CLOSE THE DOOR NOTHING WORKS. BATTERY HAS PLENTY OF JUICE DOESN'T NEED JUMPED. DASH READS "BADKEY" FOR A MILLI SECOND WHEN YOU INSERT KEY FOB. WAIT AN HOUR OR SO AND THE CAR WILL START UP WITH NO PROBLEMS. TURN THE CAR OFF AND IT WILL NOT START AGAIN. DEALERSHIP WANTS TO REPLACE WIN MODULE AS A "STARTING POINT" SINCE THEIR COMPUTERS CAN'T GET CODE FROM THE CAR. *JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE FAILURE RECURRED THREE TIMES INTERMITTENTLY WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY NOT START. THE VEHICLE WAS TAKEN TO THE DELAER, WHERE THE BATTERY WAS REPLACED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 24,000.

I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE. I HAVE HAD TO REPLACE THE BRAKES 3 TIMES AND AM GOING TO NEED TO REPLACE THEM AGAIN. I ONLY HAVE 26,000 MILES ON THE VEHICLE. I KNOW THE "SWEEP" AREA IS INSUFFICIENT FOR THE WEIGHT OF MY VEHICLE FROM WHAT RESEARCH I HAVE DONE. I AM WORRIED THAT THE BRAKES MIGHT FAIL WITH MY KIDS IN THE CAR OR ON THE FREEWAY. I KNOW I'M NOT THE ONLY OWNERS TO HAVE THIS PROBLEM. IT IS A PERSISTENT PROBLEM AMONG DODGE JOURNEY OWNERS. *JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT WAS ABLE TO SUCCESSFULLY JUMP-START THE VEHICLE WITH THE ASSISTANCE FROM ANOTHER DRIVER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. WHILE EXAMINING THE VEHICLE, THE CONTACT APPLIED PRESSURE TO THE BRAIN BOX UNDER THE HOOD AND THE VEHICLE UNEXPECTEDLY STARTED ON ITS OWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND A LOOSE WIRE WAS REPAIRED. THE WIRE WAS LOCATED NEAR THE STARTED. THE FAILURE CONTINUED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

I LIKE SO MANY OTHERS ARE HAVING AN ISSUE WITH MY VEHICLE. AT TIMES THE VEHICLE DOES NOT WANT TO START. I HAVE HAD IT TOWED 2 TIMES TO THE DEALER AND OF COURSE ONCE THEY GET THE VEHICLE THERE IT STARTS. THEY THEN TELL ME THAT THERE IS NOTHING THAT THEY CAN DO FOR ME. I CALLED CHRYSLER AND THEY SAID THEY WERE UNAWARE OF THE PROBLEM WHICH SEEMS SO FUNNY TO ME CAUSE EVERY WHERE I READ IT IS SOMETHING ABOUT THE VEHICLE INTERMITTENTLY NOT STARTING. THIS IS MY FIRST AND LAST CHRYSLER PRODUCT I WILL EVER OWN. HOW MANY COMPLAINTS DO YOU NEED BEFORE THEY ARE GOING TO DO SOMETHING? *JS

WE BOUGHT THIS CAR USED IN 2011. WE HAD AN INSPECTION DONE OF THE BRAKES BY THE DEALERSHIP WE BOUGHT FROM AND WERE INFORMED THE BRAKES WERE IN GOOD SHAPE. WE HAVE TAKEN THE VEHICLE TO THE LOCAL DODGE DEALERSHIP FOR REGULAR PREVENTIVE MAINTENANCE AND THEY HAVE TOLD US THE BRAKES ARE IN GOOD SHAPE ALSO. THE LAST VISIT THEY TOLD US THE FRONT BRAKES WERE COMPLETELY GONE. THIS AFTER JUST 4000 MILES. THE ELECTRICAL SYSTEM IS ALSO FAILING. THE VEHICLE AT TIMES JUST WON'T START OR OTHER TIMES WILL SHUT DONE. WE FEEL THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN AND FEEL WE HAVE A LEMON WITH NO COURSE OF ACTION AND STILL 5YEARS OF PAYMENTS.

PURCHASED DATE 7/3/2008- 4/3/2009- 3,424MI. WIPER BLADES HAD TO BE REPLACED. 4/8/2009- 3452MI.- REPLACED POWER INVERTER CONNECTORS BECAUSE OF RECALL. 6/22/2010-8,661MI.- HOOD ARM CAME OFF, HOOD LINER TORN. HAD TO BE REPLACED. 6/10/2011-13,082MI. REPLACED BOTH FRONT DOOR WIRING HARNESS BECAUSE OF RECALL. 5/18/2011-12,636MI.- SMALL OIL LEAK NOTICED BY TECH., WAS NOT OIL LEAK SO DID NOT PURSUE FURTHER. 12/30/2011-15,258MI.- WENT IN FOR OIL CHANGE AND TECH. NOTICED WATER LEAKAGE UNDER CAR, SAID I HAD LEFT ICE IN COOLER COMPARTMENT IN BACK OF DRIVERS SEAT AND IT HAD MELTED AND OVERFLOWED INTO CARPET. I DRIED IT UP AND ON 1/16/2012 -15,382MI.- AFTER ALOT OF RAIN RETURNED CAR TO DEALER , CARPET AND FOAM UNDER DRIVERS SEAT WAS WATER SOAKED AGAIN. FRONT AND REAR DOOR GASKETS ON DRIVERS SIDE WAS REPLACED. CARPET WAS NOT DRIED SO I HAD TO RETURN IT ON 1/24/12 TO BE DRIED. ON 2/10/2012-15, 532MI.- WATER LEAKING INSIDE AGAIN FROM RAIN. TECH FOUNDBODY SEAM IMCOMPLETE AND PINCH WELD DRAIN BLOCKED. REPAIRED AND WATER TESTED, SAID NO FURTHER LEAKS DETECTED. CARPET WAS NOT FULLY DRIED SO I AIR DRIED. ON 3/16/2011 -15,835MI.- RETURNED CAR AFTER RAINING . WATER IN CAR AGAIN. NOW IT IS 3/26/2012 AND NOTHING HAS BEEN DONE EXCEPT WATER TESTING. WORKING WITH DODGE CORP. AND DEALER HAS BEEN VERY FRUSTRATING. MEANWHILE I AM WITHOUT A VEHICLE AND STILL PAYIN FOR IT. IF THERE EVER WAS A CAR CALLED A LEMON DODGE JOURNEY 2009 IS KING OF THE LEMONS. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS ADJUSTED THE ENGINE WIRES BUT TO NO AVAIL. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

MY VEHICLE INTERMITTENTLY STARTS. I PUT THE KEY IN THE IGNITIONS ALL THE LIGHTS AND RADIO AND ALL OTHER ELECTRICAL COMPONENTS COME ON CAR WILL JUST NOT START. TOOK THE CAR TO THE DEALER FOR A DIAGNOSTIC TEST ALL TEST CAME BACK FINE AND DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. THIS HAS BEEN HAPPENING EVERYDAY AND I HAVE TO WAIT HOURS FOR THE CAR TO GET RESTARTED OR WAIT OVER NIGHT FOR THE CAR TO START AGAIN. THIS CAR IS COMPLETELY UNRELIABLE AND I HAVE GOTTEN STRANDED WITH KIDS SEVERAL TIMES FOR HOURS. *JS

HAD HARD TIME BRING CAR TO A STOP WENT TO A DODGE DEALERSHIP TO HAVE THEM LOOK AT IT.THEY SAID THAT IT WAS SO BAD THAT I COULD NOT DRIVE IT UNTIL IT WAS FIXED ,IT WAS NOT FIXED UNTIL MONDAY FEB,28,2011 THEY CHARGED ME 50.00 DOLLARS FOR THE REPAIR. THEN ON MARCH 19,2012 HAD TO GO BACK TO SAME DODGE DEALERSHIP AND HAVE THEM REPLACE THE REAR BRAKES & ROTORS THE CAR ONLY HAD 31000 MILE ON IT. THEY CHARGE ME 100.00 DOLLARS FOR REPAIRS SAID THEY DID NOT KNOW WHY THE BRAKES AND ROTORS GAVE OUT ,BUT WOULD ONLY CHARGE ME 100.00 FOR THE REPAIRS. THERE IS NO WAY THAT THE BRAKES & ROTORS SHOULD WEAR OUT THIS FAST THEY NEED TO RECALL ALL JOURNEY'S WITH THIS SAFETY PROBLEMS AND PUT THE PROPER SIZE BRAKES ON . *JS

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE BRAKES *TGW THE CONSUMER STATED THE DEALER REPLACED THE FRONT BRAKES. THEN AT 29,000 MILES THE REAR BRAKES WERE REPLACED DUE TO EXCESSIVE SQUEALING. *JB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY WHICH CAME EQUIPPED WITH A TIRE JACK. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHANGE A TIRE, THE CAR JACK FAILED AND CAUSED THE VEHICLE TO FALL BEFORE THE TIRE COULD BE INSTALLED. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE TO THE CONTACT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT WAS UNAWARE IF THE VEHICLE SUSTAINED ANY DAMAGES. THE FAILURE AND THE CURRENT MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.

NEW 2009 DODGE JOURNEY PURCHASED IN APRIL 2009. SEPTEMBER 2010 I WAS INFORMED THAT THE FRONT BRAKE PADS NEEDED REPLACEMENT AND THE FRONT ROTORS NEEDED RESURFACING WITH ONLY 17000 MILES ON THE CAR! $250.00 NOW TODAY 3/19/2012 I AM INFORMED THAT THE REAR BRAKE PADS NEED REPLACEMENT AND THE REAR ROTORS NEED RESURFACING AND THE FRONT ROTORS NEED TO BE TURNED! BECAUSE CHRYSLER ISSUED A SERVICE BULLETIN STATING THE FRONT ROTORS SHOULD NOT BE TURNED, THEY SHOULD BE REPLACED UNDER THE EXTENDED WARRANTY (THAT WE BARELY QUALIFY FOR BECAUSE OUR 3 YEARS IS ALMOST UP) IT IS RECOMMENDED THAT WE JUST REPLACE THE FRONT BRAKE PADS AGAIN AND REPLACE THE ROTORS. TOTAL COST FOR BRAKE PAD/ROTOR RELATED SERVICE #2 $400.00 WITH ONLY 28750 MILES ON THE CAR! SO WITH ONLY 28750 MILES ON THE CAR BOTH FRONT AND REAR BREAK PADS AND ROTORS HAVE BEEN SERVICED, THE FRONT SET TWICE NOW! *JS

BRAKES MAKING A SCRAPING NOISE, MULTIPLE REPAIR ATTEMPTS. TOLD NOT TO DRIVE CAR UNTIL CALIPER AND BRACKET FIXED. HAVE ALREADY HAD TO REPLACE HUB AND BEARINGS, CALIPER AND BRACKET IN FRONT, FRONT BRAKES AND ROTORS AND BACK BRAKES AND ROTORS. WAS TOLD BY THE SERVICE REPRESENTATIVE AT DEALERSHIP THAT I WOULD PROBABLY HAVE TO REPLACE BRAKES EVERY YEAR. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING WHEEL WOULD WOBBLE WHENEVER THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT HAD TO REPLACE THE BRAKES AND ROTORS EVERY 15,000 MILES. THE BRAKES WERE REPLACED BY AN AUTHORIZED DEALER, AN INDEPENDENT MECHANIC AND BY THE CONTACT HERSELF. THE AUTHORIZED DEALER INFORMED THE CONTACT THAT THE CONSTANT FAILURE WAS DUE TO THE WAY SHE WAS OPERATING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER TURNING THE IGNITION SWITCH, ALL OF THE LIGHTS WOULD ILLUMINATE BUT THE ENGINE WOULD NOT CRANK. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 52,935. UPDATED 04/10/12*LJ UPDATED 04/16/12

BRAKES CONTINUE TO GO BAD. VEHICLE CALLS FOR NUMEROUS BRAKE CHANGES INCLUDING THE ROTORS AS WELL. DODGE NOTIFIED AND NOTHING HAS BEEN RESOLVED. ALSO THEIR VALVE STEMS ARE BREAKING IN HALF IN COLD WEATHER. CAUSING TIRES AIR TO DEPLETE WITHIN 8 SECONDS. I HAVE THE VALVE STEM FROM MY CAR THAT BROKE AND THE OTHER WAS REPLACED EARLIER UNDER WARRANTY. IF THIS VALVE STEM WAS TO BREAK IN HALF WHILE AT HIGH SPEEDS ON THE HIGHWAY, SOMEONE COULD BE KILLED. *TR

PADS, DISCS AND ROTORS NEED TO BE REPLACED AT 22,495 MILES ON THE VEHICLE. *TR

UPON TAKING AN EXIT RAMP FROM THE FREEWAY I REMOVED MY FOOT FROM THE GAS PEDAL AND PLACED IT ON THE BRAKE PEDAL. THE TRACTION CONTROL LIGHT CAME ON AND I IMMEDIATELY LOST POWER, THEN I NOTICED THE ELECTRONIC THROTTLE CONTROL LIGHT WAS FLASHING TOO. AFTER SLUGGISHLY LURCHING MY WAY TO THE SIDE OF THE ROAD I READ THAT THE MANUAL SAID TO PLACE THE VEHICLE IN PARK AND CYCLE THE IGNITION. UPON DOING THIS THE LIGHTS WENT OFF AND THE VEHICLE APPEARED TO FUNCTION NORMALLY. THEN, IT DID IT AGAIN THE NEXT DAY UNDER VERY SIMILAR CIRCUMSTANCES, I REMOVED MY FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKE AND BOTH LIGHTS CAME ON WITH A TOTAL LOSS OF POWER AND SOME LUGGING TO THE SIDE OF THE ROAD. IF A SEMI HAD BEEN BEHIND US, THERE IS NO WAY HE COULD HAVE STOPPED SOON ENOUGH TO AVOID A COLLISION. I FIND NUMEROUS COMPLAINTS ABOUT THE ETC ON THE INTERNET, BUT NOBODY TAKING ACTION. DOES SOMEONE HAVE TO FILE A LAWSUIT FIRST? BECAUSE I WILL..... *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE ATTEMPTING TO DRIVE IN REVERSE OUT OF A PARKING SPACE, THE VEHICLE LUNGED FORWARD WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER TRAIN UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.

I HAVE HAD TO REPLACE THE BRAKES ON MY 2009 DODGE JOURNEY 3 TIMES SINCE MARCH OF 2009, MY CAR ONLY HAS 35,000 MILES ON IT. I FEEL THAT THE BRAKES ARE DEFECTIVE AND ARE NOT SAFE. THEY DO NOT PROVIDE A SAFE DRIVING ENVIROMENT. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN INTERMITANT FAILURE WITHIN THE ELECTRONIC THROTTLE CONTROL. THE FAILURE CAUSED THE VEHICLE TO DECELERATE AND IT WOULD NOT ACCELERATE BEYOND 20 MPH. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL LIGHT ILLUMINATED DURING THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE SHOULD BE SHUT OFF AND RESTARTED TO CORRECT THE FAILURE, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD RESIST STARTING ATTEMPTS SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HAD THE BATTERY AND WIND MODULE REPLACED BUT THE FAILURE PERSISTED. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 67,000.

THE TIRES ON THE VEHICLE GO COMPLETELY FLAT IN A MATTER OF SECONDS BECAUSE THE VALVE STEM ON THE TIRE PRESSURE MONITORING SYSTEM "CORRODES" AND SNAPS OFF. THIS HAS HAPPEN 4 TIMES IN LESS THAN A YEAR. THE FIRST TIME IT HAPPENED, MY WIFE WAS GOING TO PUT AIR IN THE TIRE AND WHEN SHE TOUCHED THE COVER OF THE VALVE STEM, IT BLEW OFF THE TIRE AND ALMOST HIT HER IN THE EYE. THE LAST TIME IT HAPPENED (01/28/12) I WAS DRIVING DOWN THE HIGHWAY WITH MY WIFE AND TWO CHILDREN, WHEN THE LIGHT FOR THE TIRE PRESSURE MONITORING SYSTEM CAME ON TO TELL ME THAT MY TIRE WAS LOW. JUST A FEW SECONDS LATER, THE TIRE WAS COMPLETELY FLAT AS WE WERE DRIVING DOWN THE HIGHWAY. *TT

ON MY 5TH SET OF BRAKES & ROTORS ON MY 2009 DODGE JOURNEY. THE CAR ONLY HAS 53000 MILES ON IT. CHRYSLER REFUSES TO ADMIT THERE IS A PROBLEM WITH THE BRAKING SYSTEM ON THE CAR. I AM NOW AVERAGING REPLACING ROTORS EVERY 10,000 MILES. VERY EXPENSIVE AND MOST IMPORTANTLY NOT SAFE. PLEASE INVESTIGATE THIS PROBLEM AS CHRYSLER EXTENDED THE WARRANTY ON THE BRAKES WHEN WE RECEIVED A LETTER IN JULY OF 2011 TO 36,000 MILES. THEY KNOW THE BRAKE SYSTEM IS TOO SMALL FOR THE CAR. THERE HAVE BEEN OTHER ELECTRICAL PROBLEMS AS WELL. I FEEL THIS CAR IS A LEMON. THANK YOU! *TR

AT 37,600 MILES THE CARS ELECTRONIC THROTTLE CONTROL INDICATOR LIT AND THE CAR WOULD NOT START. THE CAR WAS TOWED TO THE DEALERSHIP AND THE DEALERSHIP REPORTED IT WAS A BAD STARTER. IT WAS NOT COVERED UNDER WARRANTY AND THE TOTAL COST OF REPAIR WAS $386.00. AT 41,000 MILES THE ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT WENT ON AGAIN AND THE CAR WAS TOWED TO THE DEALERSHIP AGAIN. THE DEALERSHIP REPORTED IT WAS A BAD THROTTLE BODY AND THIS WOULD NEED TO BE REPLACED AT A COST OF $613.00. AS OF THIS DATE THE TOTAL COST OF REPAIRS FOR THE SAME PROBLEM, THE ELECTRONIC THROTTLE CONTROL, HAS BEEN $999.00. *TR

WHILE PULLING THE CAR INTO MY DRIVEWAY THE CAR JUST SHUT DOWN/DIED. I HAD NO CONTROL OF THE STEERING. EXTREMELY FRIGHTENING AND THANKFULLY THIS DID NOT OCCUR WHILE AT AN INTERSECTION OR ON THE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WORE DOWN PREMATURELY. AN AUTHORIZED DEALER REPLACED THE ROTORS AND PADS ON FOUR OCCASIONS IN AN ATTEMPT AT DUPLICATING THE FAILURE, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 55,000.

WE PURCHASED THIS VEHICLE 2/2011 WITH 47,000 MILES AND RECENTLY IN 9/2011 AT OUR REGULAR OIL CHANGE WE WERE TOLD THE LEFT-FRONT TIE ROD WAS GOING TO NEED REPLACED. NOW THE STEERING IS LOOSE, AND ITS LOUD IN THE FRONT END WHILE DRIVING OVER BUMPS. WE DON'T FEEL LIKE WE SHOULD BE REPLACING TIE-ROD ENDS THIS SOON ON THIS VEHICLE THAT IS IN EXCELLENT SHAPE OTHERWISE. I KNOW THERE IS A DODGE RAM RECALL CAMPAIGN#10V65800 FOR THE SAME THING. COULD THIS BE SOMETHING ALSO RELATED TO THE 2009 DODGE JOURNEY? *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT INTERMITTENTLY, THE VEHICLE WOULD FAIL TO START. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 41,112 AND THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

I NOTICED MY 2009 DODGE JOURNEY STARTED BURNING OIL. I TOOK TO THE DEALERSHIP KEFFER CHRYSLER JEEP EAGLE TO HAVE A CONSUMPTION TEST RUN ON IT. COME TO FIND OUT MY JOURNEY BURNED ALMOST 4 QUARTS OF OIL AFTER 1700 MILES. THERE WERE NOT WARNING LIGHTS THAT CAME ON TO TELL ME THERE WAS AN ISSUE WITH MY CAR. I BOUGHT MY CAR NEW WITH 12 MILES ON IT. I HAVE ATTEMPTED TO CONTACT CHRYSLER TO SEE IF THEY WOULD PAY MINE OFF AND I WOULD UPGRADE. EVERYONE I TALKED TO KEEP SAYING THEY CAN NOT MAKE THOSE DECISIONS, MAYBE CONTACT THE NHTSA. CHRYSLER HAS NOT REPLIED BACK YET. THE DEALER I AM WORKING WITH SEEMS TO BE MORE INTERESTED IN MAKING A NEW SALE WITH OTHERS THEN ADDRESSING THE CURRENT ISSUES WITH A LOYAL DODGE/CHRYSLER OWNER. THIS VEHICLE HAS FAILED AT 50,000 MILES. THE REPLY I RECEIVED IS "WE ARE BETTER NOW, THAT IS WHY WE OFFERED THE POWERTRAIN WARRANTY". YOU ARE LUCKY. YEAH, LUCKY ME PAYING FOR A CAR I CAN NOT DRIVE AND NO ASSISTANCE FROM CHRYSLER. SURE, THEY ARE REPAIRING THIS AND THEY TELL ME THERE SHOULD NOT BE ANY CHARGES TO ME. I GUESS WE WILL SEE. THERE IS ONE THING THEY TOOK FROM ME THAT WON'T COME BACK WITH ANY REPAIRS. MY PEACE OF MIND. *TR

OUR ELECTRONIC THROTTLE CONTROL (ETC) CAME ON LAST FRIDAY EVENING. WE CYCLED THE KEY AND THE ETC SENSOR SHUT OFF. HOWEVER, FURTHER SEARCHES SHOWED THAT THIS PROBLEM COULD BE CAUSED BY COLD WEATHER. NO RECALLS ARE NOTED ON NHTSA'S WEBSITE. THE DODGE JOURNEY HANDBOOK IS VERY VAGUE ON WHAT ACTION SHOULD BE TAKEN IF THE ETC SENSOR APPEARS FOR A SHORT TIME BUT THEN DISAPPEARS AFTER KEY CYCLING IS COMPLETE. *TR

BRAKE PADS AND ROTORS. BRAKE PADS WEAR AWAY WAY PREMATURE AND ROTORS ALSO WEAR TO FAST. *TR

MY FRONT BRAKE PADS AND ROTORS REQUIRED REPLACEMENT IN MAY OF 2011 AT 34,795 MILES. THE DRIVER'S SIDE FRONT BRAKE PAD AND BOTH REAR PADS NEEDED REPLACED BY DECEMBER OF 2011, AS WELL AS RESURFACING ALL ROTORS. THE MILEAGE AT THAT TIME WAS APPROX 48,000 MILES. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE HORSEPOWER, DRIVE SLUGGISHLY AND WOULD STALL AT ANYTIME. IN ADDITION, A WARNING SYMBOL IN THE SHAPE OF A THUNDER BOLT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 83,000. UPDATED 1/20/2012 *LN THE ELECTRONIC THROOTLE BODY UNIT WAS REPLACED. 01/30/12

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER AND PASSENGER SIDE WHEELS SOUNDED AS IF THEY WERE WOBBLING WITH THE ILLUMINATION OF THE TIRE PRESSURE WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOW WAS THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE BEGAN TO LOOSE POWER ABNORMALLY. THE BRAKES AND POWER STEERING ASSIST BECAME INOPERABLE, BUT THE VEHICLE DID NOT STALL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES WERE CONTINUOUSLY WEARING PREMATURELY AND HAD BEEN REPLACED FOUR TIMES WITHIN A FOUR YEAR PERIOD. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD AND THE VEHICLE HESITATED TO STOP. THE CONTACT DROVE THE VEHICLE SLOWLY TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE FRONT AND REAR BRAKES WERE WORN AND WOULD HAVE TO BE REPLACED, AS WELL AS THE ROTORS. THE CONTACT ALSO NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS HOLDING WATER IN THE INTERIOR AND WOULD LEAK FROM THE BOTTOM OF THE DOOR WHEN THE DOOR WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 01/24/12*LJ THE CONSUMER ALSO STATED IN DECEMBER 2009, THE VEHICLE WOULD RANDOMLY NOT START. AFTER LETTING THE VEHICLE SIT FOR ABOUT 15 MINUTES, IT WOULD THEN START. THERE WERE PROBLEMS WITH THE TRANSMISSION, EXHAUST PIPES RUSTING, AND DOORS HOLDING IN WATER. UPDATE 01/27/12

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE PADS WERE WEARING PREMATURELY AND SMOKE WAS SEEN COMING FROM THE BRAKES AFTER REPAIRS. THE BRAKE PAD WAS CHANGED AT LEAST THREE TIMES AT THE VEHICLE MILEAGE OF 30,000, 42,000 AND 50,000. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THEY COULD REPAIR THE PROBLEM IF THE OWNER PAID FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT A REPRESENTATIVE WOULD RETURN HIS CALL AT A LATER DATE. THE FAILURE MILEAGE WAS 51,000.

TIRE VALVE STEMS - TIRE PRESSURE LIGHT WAS ON AS WEATHER GOT COLDER, WHEN I TRIED TO REMOVE THE VALVE CAPS THE STEMS BROKE OFF AND THE TIRES DEFLATED. THE STEM WAS CORRODED INTO THE PLASTIC CAP AND WHEN TWISTED, STEM BROKE OFF. THANK GOD THAT THEY DIDN'T BREAK OFF WHILE THE CAR WAS RUNNING DOWN THE HIGHWAY AS WOULD OF CAUSED AN ACCIDENT. THIS CONDITION HAS HAPPENED OVER AND OVER ON THIS VEHICLE AND THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS KILLED. *KB