2009 Dodge Journey complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE TRAVELING 60 MPH THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO FUNCTION NORMALLY AFTER IT WAS RESTARTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO REMEDY. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR MECHANIC. THE FAILURE MILEAGE WAS 87,000. THE CURRENT MILEAGE WAS 88,500.

FRONT POWER WINDOWS AND POWER MIRRORS SUDDENLY STOPPED WORKING. REAR WINDOWS DO ROLL DOWN HOWEVER THE DRIVERS AND FRONT PASSENGER WINDOWS DO NOT WORK FROM THE DRIVERS SIDE. THE FRONT PASSENGER WINDOW ROLLS DOWN FROM THE PASSENGER SIDE BUT NOT THE DRIVERS SIDE. I BELIEVE THIS IS A KNOWN ISSUE AND SHOULD BE FIXED BY THE MANUFACTURER BEFORE THEY LOOSE MORE BUSINESS. *TR

BOTH FRONT WINDOW WILL NOT GO UP FROM LEFT MASTER SWITCH HOWEVER RT WINDOW WILL OPERATE FROM RT SWITCH. DIAG FOUND THAT THE VEHICLE DRIVE DOOR HARNESS AND MODULE MUST BE REPLACED. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TURNING AT VARIOUS SPEEDS, THE VEHICLE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

CAR STARTED SHAKING VIOLENTLY, STOPPED AT A TIRE COMPANY(BAYARD TIRE IN BAYARD FLORIDA) AND TECH SAID LEFT REAR TIRE BELTS WERE BROKEN. THIS IS THE FIFTH KUMHO TIRE THAT THIS HAS HAPPENED TO. I HAD THE FRONT 2 REPLACED IN APRIL OF 2012 (39000) AND THE REARS REPLACED IN SEPT. OF 2012(40000) NOW THE LEFT REAR TIRE HAS DONE THE SAME THING AT 55000 MILES. THIS COULD CAUSE A MAJOR ACCIDENT IF IT WOULD HAVE BLOWN OUT. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE POWER WINDOW CONTROLLER FAILED AND HE WAS UNABLE TO ACTIVATE ANY ELECTRONIC COMPONENTS ON THE VEHICLE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE EXACT FAILURE BUT REPLACED THE STARTER, BATTERY AND ALL OF THE FUSES. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 114,005.

I PURCHASED MY 2009 DODGE JOURNEY IN MAY 2008. I HAVE HAD SERIOUS ISSUES WITH THIS CAR SINCE PURCHASING THE CAR. THE MAIN PROBLEM WITH THIS CAR IS THAT THE ENGINE HAD TO BE REPLACED WITHIN 3 YEARS OF PAYING FOR THE CAR. THIS IS HIGHLY UNHEARD OF. WHILE WAITING FOR ALL PARTS TO ARRIVE, TAKING 3 MONTHS TO ARRIVE, I WAS NOT OFFERED A LOANER CAR OR ANYTHING. NOTHING WAS OFFERED BUT BAD ATTITUDES FROM EVERYONE AT BERGERON DODGE IN METAIRIE, LOUISIANA. I HAVE HAD SO MANY ISSUES WITH THIS CAR THAT AS OF TODAY I CONTINUE TO HAVE STARTING ISSUES WITH THIS CAR. THIS CAR IS A TRUE LEMON!! *TR

I HAVE BEEN HAVING TROUBLE WITH THIS CAR EVER SINCE I PURCHASED THE CAR THE CAR STALLS WHILE YOU ARE DRIVING, THE REAR PASSENGER DOOR FILLS UP WITH WATER AND IT IS ALWAYS HEATING UP, AT FOUR YEARS OLD I HAD TO REPLACE THE EVAPORATOR COIL AND HEATER COIL WHICH IS A $1200 JOB. I AM A TEACHER I DON'T HAVE MONEY JUST DROPPING OUT OF THE SKY I PURCHASED A NEW CAR SO THAT I WOULDN'T HAVE TO WORRY ABOUT ISSUES OF USED CARS. I AM ONE WHO ALWAYS KEEPS UP WITH THE ANNUAL MAINTENANCE OF MY VEHICLES. DRIVING THIS CAR IS VERY DANGEROUS AND DODGE SHOULD BE HELD RESPONSIBLE FOR THESE ISSUES. BY THE WAY IT TAKES 15-20 MINUTES SOMETIMES TO GET THE CAR TO START UP. I AM REALLY DISAPPOINTED WITH DODGE I WAS PLANNING KEEPING THIS CAR FOR AT LEAST TEN YEARS NOW I MAYBE FORCED TO GET A NEW CAR NOTE AS SOON AS I AM FINISHED WITH THIS JUST TO HAVE A RELIABLE VEHICLE THAT WONT INDANGER MY LIFE. MY NEXT CAR WILL DEFINITELY BE A HONDA! *TR

WHEN I HIT A BUMP OR TURN A CORNER, MY IGNITION WILL TURN OFF AND THEN I HAVE NO POWER STEERING, NO LIGHTS NO BRAKES. THIS HAS HAPPENED IN HEAVY TRAFFIC. THIS HAS HAPPENED MULTIPLE TIMES AND I HAVE NOT HAD ANY RESOLUTION FROM CHRYSLER. *TR

HAVE FACTORY ALUMINUM WHEELS. THE MANDATED "SAFETY" TIRE PRESSURE SENSORS FACTORY INSTALLED HAVE A STEEL SHAFT THROUGH THE RIMS. ROAD SALT REACTS WITH THE METAL PROPERTIES CAUSE ROTTING. IN MY CASE IT BROKE OFF WHEN THE MECHANIC TRIED TO TOP OFF AIR. JUST AS EASY WOULD BE A BUMP CAUSING ONE OR MORE TO BREAK ON THE ROAD. I COMPLAINED DIRECTLY TO DODGE, AFTER THINKING IT OVER FOR THREE WEEKS, THEY CALLED AND REPORTED THEY HAVE NO INTENTION OF REPAIRING THEIR FAULTY MATERIAL PROBLEM. THIS ATTITUDE TOWARDS A POTENTIALLY ACCIDENT CAUSING PROBLEM IS NOT AN ACCEPTABLE RESPONSE.

MY WIFE AND I PURCHASED A 2009 DODGE JOURNEY R/T IN JANUARY 2013 AND AT THAT TIME THE USED CAR DEALER HAD INSTALLED A NEW SET OF KUHMO TIRES, 225/55X19 ON THE VEHICLE. THE MILEAGE AT THAT TIME WAS APPROXIMATELY 42,500. IN SEPTEMBER 2013 WHILE DRIVING AT APPROXIMATELY 60-65 MPH, THERE WAS A PRONOUNCED SHIMMY FROM THE FRONT END AND VERY VISIBLE SHAKING OF THE STEERING WHEEL. I THEN HAD THE TIRES REBALANCED AND THE FRONT END CHECKED FOR ANY POSSIBLE PROBLEM. AGAIN, AFTER REBALANCING THE WHEELS (ALL 4), THAT DID NOT CURE THE PROBLEM. IT WAS AT THAT TIME MY WIFE AND I DECIDED TO REPLACE THE KUHMO'S. ON NOVEMBER 8, 2013, THEY WERE REPLACED WITH GOODYEAR ASSURANCE TRIPLE TRED SIZE 235/55X19. SO FAR, THERE IS NO SHIMMY OR SHAKE OF THE STEERING WHEEL. I HAVE KEPT THE KUHMO'S IF THEY ARE NEEDED FOR ANALYSIS. THIS SAME PROBLEM HAS BEEN MENTIONED IN VARIOUS DODGE JOURNEY FORUMS AND THERE IS A TSB CONCERNING THE KUHMO'S.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER FRONT DOOR FAILED TO UNLOCK, THE WINDOW FAILED TO OPEN, AND THE MIRRORS WERE UNABLE TO BE CONTROLLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

POWER STEERING HOSES RUPTURING FROM COLD WEATHER. SECOND HOSE IN LESS THAN 1 MONTH TO BLOW OUT WHILE VEHICLE IS PARKED AND WARMING UP. MANY PEOPLE ONLINE WITH SAME COMPLAINT, WHEN IT GETS COLD THE JOURNEY STARTS BLOWING THE POWER STEERING HOSES. SEEMS TO HAVE BEEN A PROBLEM FROM THE START, BUT THE PROBLEM HASN'T BEEN FIXED AND NEWER MODELS ARE STILL EXPERIENCING THIS PROBLEM. THE MECHANIC FEELS THIS IS DUE TO THE MATERIAL BEING USED IS NOT THE APPROPRIATE MATERIAL, IT IS TOO HARD AND BRITTLE. ONCE THE HOSE BLOWS OUT YOU LOSE THE POWER STEERING WHICH IS DANGEROUS AND IT STARTS TO GET SMOKE INSIDE THE VEHICLE AS THE POWER STEERING FLUID IS SMOKING IN THE ENGINE. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR LIGHTS WOULD FAIL SPORADICALLY. THE BATTERY WAS REPLACED TWICE OVER A PERIOD OF TWO YEARS BUT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER AND DIAGNOSED THAT THE DRIVER'S SIDE DOOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

WE BOUGHT THE DODGE JOURNEY IN DEC 2012 3 WEEKS OR SO LATER I RETURNED TO DEALERSHIP WITH A CLICKING SOUND WHEN I MOVED THE STEERING WHEEL THAT THE FRONT END WAS SHAKING AND THAT THERE WAS A LOAD ROAR LONG STORY SHORT EVERY 6 MONTHS ROTORS BRAKES TIRES ARE HAVING TO BE REPLACED AND I GUESS WHAT REALLY SET THINGS MORE IN MOTION WAS JAN 21 2014 WHILE TRAVELING DOWN THE INTERSTATE TO TAKE A SICK CHILD TO THE DR THE LEFT FRONT TIRE VALVE STEAM BLEW OUT MY HUSBAND GOT THE CAR OFF THE ROAD ONLY TO JACK IT UP TO CHANGE TIRE WHEN THE WEIGHT OF THE VEHICLE BENT THE JACK CAUSING IT TO FALL ALMOST ON MY HUSBANDS FOOT, WE BOUGHT THIS CAR BECAUSE IT WAS A V6 AND HAD THE ROOM WE NEED TO TRAVEL TO DR APPTS WITH OUR SPECIAL NEEDS CHILD BECAUSE WE HAVE TO TRAVEL SO FAR I HAVE HAD NOTHING BUT TROUBLE THE DEALERSHIP AFTER A FIGHT AGREED TO PUT NEW BRAKES THE MACHINED THE ROTORS AND SAID THE STEERING WAS A DODGE THING NOTHING TO WORRY ABOUT ONLY THE LOAD CLICKING WHEN PULLING IN OR OUT OF A PARKING SPACE AND THE ROAR IN THE FRONT THEY CLAIM IS THE RAOS AND THEY ALSO AT THIS TIME PUT 4 NEW TIRES ON THE CAR NOW MIND YOU THIS WAS ALL DONE 7/6/13 AND THEY DONE ALL OF THIS WHEN THEY PURCHASED THE CAR IN 11/20/12 AND WHEN I GO BACK IN TO THE CAR FAX EVERY 6 MONTHS THE BREAKS ROTORS AND TIRES HAVE TO BE REPLACED. NOW HERE IT IS 6 MONTHS LATER FOR US AND BLOW OUT ALSO WE JUST CHANGES THE ROTORS AND BRAKES ON THE 11 OF THIS MONTH SO SEE THE 6 MONTH DEAL WITH THIS CAR AND WHEN SEARCHING OTHER COMPLAINTS I

AT 19,000 MILE I HAD TO REPLACE THE BRAKES, THEN ANOTHER 41,000 REPLACE BRAKES, AT 66,000 REPLACE BRAKES, AND REAR BRAKES LOOKED UP AT THE COST OF 650.00. REPLACING BRAKES 90,000 AGAIN!! THIS HAS BEEN THE MOST EXPENSIVE "FAMILY CAR" I HAVE EVER OWNED. TIRES- I HAVE HAD 4 SETS OF TIRES!! THEY ONLY MADE ONE TIRE (KUMO) FOR A 19" RIM AT A COSTLY EXPENSE. NOW GOODYEAR MAKES A TIRE THAT IS A BETTER GRADE. I HAVE HAD MORE MONEY IN THIS CAR THAN ITS WORTH. NEVER WILL BUY A DODGE AGAIN. THEY CUT A LOT OF COST BUILDING THIS CAR!! AS ADVERTISED AS A FAMILY VEHICLE!! WHAT A JOKE!! *TR

SUDDENLY THE GAUGES ALL WENT TO ZERO, INCLUDING THE GAS. THE HEADLIGHTS CAME ON. THE WIPERS ALL CAME O. THE RADIO STOPPED WORKING. ALL OF THE BLINKERS MAKE NOISE. THIS OCCURS IF THE CAR IS STOPPED OR IF THE CAR IS IN MOTION. *TR

THE BRAKES ON THIS VEHICLE DO NOT WORK. EVERY SINGLE YEAR, FOR THE PAST 4 YEARS, I HAVE HAD TO PURCHASE A NEW BRAKE SYSTEM FOR THIS CAR AT A COST OF HUNDREDS OF DOLLARS. DODGE AND THE DEALER ARE AWARE OF THE PROBLEMS BUT THEY REFUSE TO RECOGNIZE IT. THIS IS MY SON'S CAR AND I DON'T FEEL SAFE HAVING HIM DRIVE IT. I PURCHASED A LEMON! *TR

WHILE DRIVING THE CAR STARTED TO SPUTTER WITH THE WIPERS GOING EXTREMELY FAST THEN STOPPING AND COMING BACK ON. DOOR LOCKS WOULDN'T WORK WITH KEY FOB OR DOOR BUTTONS, LEFT LOW BEAM AND RIGHT HIGH BEAM WOULDN'T WORK, NEITHER FRONT TURN SIGNAL WOULD WORK, AND TEMP GAUGE WAS OFF BY 30 OR 40 DEGREES. REPLACED THE BATTERY AND NONE OF THE ISSUES WERE FIXED. HAD TO TAKE IT TO THE CLOSEST MECHANIC IT FINALLY SHUT DOWN COMPLETELY ON HIM WHILE RUNNING TESTS. HE CALLED THE LOCAL DODGE SERVICE CENTER AND THEY TOLD HIM IT IS A KNOWN ELECTRICAL ISSUE WITH JOURNEYS AND DURANGOS THAT THEY SEE ALL THE TIME. HE HAD TO ORDER A COMPLETE NEW INTEGRATED POWER MODULE OR FUSE AND CIRCUIT BOARD FOR $860 PART ONLY. WHEN HE ORDERED THE PART OUT OF CHICAGO THEY ONLY HAD 1 IN STOCK AS THE GUY STATED THEY CAN'T KEEP THESE IN DUE TO SO MANY ISSUES. CAR IS RUNNING NOW BUT IT IS AT THE DEALER SERVICE CENTER BECAUSE ONLY THEY CAN RESET THE COMPUTER SO EVERYTHING WORKS AS NORMAL. SO, ANOTHER $100+ FOR THAT AS WELL. THIS NEEDS TO PLACED IN A RECALL STATUS BEFORE SOMEONE IS SERIOUSLY INJURED WHEN THEIR CAR SHUTS DOWN WHILE DRIVING. I WILL BE SUBMITTING A REIMBURSEMENT REQUEST. *TR

CAR WILL INTERMITTENTLY NOT START. ALL LIGHTS, WINDOWS, LOCKS, RADIO ETC STILL WORK, JUST "CLICKS" WHEN YOU TRY TO START IT. THIS HAS HAPPENED TOO MANY TIMES TO COUNT. TYPICALLY IT WILL START AFTER A FEW TRIES. BATTERY HAS BEEN REPLACED- THAT IS NOT THE PROBLEM. CONTACTED DODGE AND THEY STATED "NO RECALL FOR MY VIN - TAKE TO A LOCAL DODGE DEALER TO HAVE IT INSPECTED." WE ARE A MILITARY FAMILY AND I AM A MOTHER OF 3 CHILDREN- IT IS NOT SAFE OR RELIABLE WHEN MY VEHICLE DOESN'T START REPEATEDLY. IT IS OBVIOUS DODGE KNOWS THAT THIS IS A PROBLEM, THEY NEED TO TAKE RESPONSIBILITY FOR THEIR FAULTY VEHICLES AND REPLACE WHAT IS WRONG. *TR

WHILE DRIVING HOME FROM LOCAL GROCERY STORE, REAR DRIVERS SIDE TIRE SUDDENLY BECAME FLAT. I WAS ABLE PULL OVER TO THE SIDE OF THE ROAD. WHEN MY HUSBAND ARRIVED TO HELP, HE ATTEMPTED TO PUT IN SOME "FIX A FLAT" TO GET ME TO THE TIRE STORE LESS THAN 2 MILES AWAY AND THE VALVE STEM WENT COMPLETELY INSIDE AND ALL AIR WAS RELEASED FROM TIRE. HE PUT ON THE SPARE AND WE TOOK THE TIRE TO THE TIRE STORE AND HAD TO PURCHASE A NEW VALVE STEM WITH SENSOR IN IT. AGAIN, DODGE IS PUTTING FAULTY EQUIPMENT INTO THEIR CARS AND NOT ACKNOWLEDGING OBVIOUS FLAWS IN THEIR VEHICLES. THIS IS ANOTHER EXAMPLE OF A SAFETY RECALL THAT DODGE SHOULD BE FORCED TO PUT IN PLACE. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. *TR

WHILE MAKING A LEFT HAND TURN, I FELT THE CAR JERK SEVERAL TIMES AS THOUGH I WAS USING ANTI-LOCK BRAKES. THIS WAS CONFUSING SINCE I DID NOT EVEN HAVE MY FOOT ON THE BRAKE. SECONDS LATER I HEARD AN ALMOST GRINDING OR DRAGGING NOISE. I PULLED OVER INTO THE FIRST EMPTY LOT I FOUND AND CHECKED THE TIRES, GOT DOWN AND CHECKED UNDER THE CAR FOR ANYTHING HANGING THAT COULD HAVE BEEN DRAGGING ON THE GROUND, FOUND NOTHING THAT LOOKED OUT OF THE ORDINARY. I THOUGHT THEN THAT THERE MAY HAVE BEEN SNOW OR ICE AROUND THE TIRES SINCE IT HAD SNOWED THE NIGHT BEFORE. I PROCEEDED TO GET BACK INTO THE CAR AND DROVE APPROXIMATELY THREE MINUTES AND THE NOISE GOT LOUDER. I DROVE TO MY MECHANIC WHICH WAS ANOTHER 5 MINUTES AWAY. HE WAS AMAZED THAT THE POWER TRAIN SEEMED TO EXPLODE FROM THE INSIDE OUT. IN ALL HIS YEARS OF FIXING CARS, HE SAID HE HAD NEVER SEEN ANYTHING LIKE IT. WE'VE READ MANY RECALL NOTICES FOR THE POWER TRAIN YET NO ONE IS WILLING TO HELP WITH THIS RECALL. SINCE WE BOUGHT THE CAR USED, THEY SAY THAT THE RECALL IS NOT TRANSFERABLE. THIS IS TOTAL BULL SINCE IT IS APPROX $2400. IF THIS WAS A DEFECTIVE PART, THERE SHOULD BE NO REASON WHY WE WOULD BE RESPONSIBLE TO HAVE IT REPAIRED. SOMETHING MUST BE ABLE TO BE DONE. I WOULD EVEN BE WILLING TO PAY HALF THE BILL BUT NOT THE ENTIRE BILL SINCE IT MUST HAVE BEEN DEFECTIVE TO START WITH. I HAVE BEEN WITHOUT A CAR NOW FOR FOUR WEEKS AND HAVE BECOME A BURDEN TO FRIENDS AND FAMILY, NEEDING RIDES TO AND FROM WORK. I AM VERY UPSET WITH DODGE FOR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

I WAS DRIVING DOWN THE FREEWAY AND THE )LIGHTING BOLT( SYMBOL CAME ON AND MY MOTOR SHUT OFF COMPLETELY. THIS IS THE ELECTRONIC THROTTLE CONTROL SYMBOL, AND I COULD HAVE BEEN SEVERELY INJURED HAD I NOT GOTTEN TO THE SIDE OF THE ROAD. I CALLED THE DODGE DEALER IN MY AREA AND THE CUSTOMER SERVICE LINE. DODGE SAYS THIS IS MY PROBLEM NOT THEIRS. MY CAR IS A 2009 WITH 102000 MILES ON IT. I FEEL THAT THIS IS DODGE'S PROBLEM, WHAT HAPPENED TO TAKING CARE OF ISSUES LIKE THIS. MY FAMILY COULD HAVE DIED BECAUSE THEIR ELECTRICAL PART MALFUNCTIONED. WHEN I CHECKED ON LINE IT STATED THIS HAPPENS ALL THE TIME ON MANY DIFFERENT DODGE MODELS I SAY DODGE SHOULD RECALL EACH VEHICLE WITH THESE SAME COMPONENTS SO A FAMILY DOES NOT DIE BECAUSE OF THEIR USE OF INFERIOR PARTS. DODGE HAS RECALLED THIS PART ON DIFFERENT VEHICLES JUST NOT MY MODEL THEY STATE THAT MY VEHICLE, WHICH HAS THE SAME PARTS AS THE OTHER ONES RECALLED IS FINE BECAUSE THE MODEL YEAR AND OPTIONS ARE DIFFERENT. TO ME THIS IS ASININE AND WE ALL KNOW DODGE NEEDS TO DO WHAT IS RIGHT IN THIS MATTER AND FIX MY CAR, AT THEIR EXPENSE. *TR

BRAKES WERE NOT WORKING LIKE THEY SHOULD GOING DOWN A HILL. TRIED TO SLOW DOWN AND STOP AND I KEEP GOING. BRAKE LIGHT CAME ON! *TR

VEHICLE HAS JUST RANDOMLY SHUT OFF WHILE DRIVING TWICE AND LUCKILY ABLE TO AVOID ACCIDENT. OVER PAST COUPLE YEARS AT RANDOM IT WILL NOT START, ALL INSTRUMENTS HAVE POWER JUST HEAR A CLICKING SOUND THAN AFTER FEW TIMES IT ENDED UP STARTING. EXCEPT TODAY IT WILL NOT TURN OVER. HAD CONTACTED SOME DEALERS ASKING ABOUT PROBLEM AND THEY WERE NOT HELPFUL AT ALL. *TR

I WAS DRIVING ON THE HIGHWAY, WITH MY DAUGHTER IN THE CAR, AND MY TRUCK COMPLETELY LOST POWER. I WAS LUCKILY ABLE TO PULL OVER AND RESTART THE VEHICLE. IT WAS VERY SCARY AND MY LIFE AND MY DAUGHTER'S LIFE WERE IN JEOPARDY. THIS HAPPENS APPROXIMATELY ONE EVERY 3 WEEKS. TODAY, 11-25-2013, MY FIANCE WAS DRIVING AROUND A ROUNDABOUT, THE CAR DIED AND SHE WAS HIT LIGHTLY FROM BEHIND. ALSO, THE CONTROLS ON MY DRIVER'S SIDE DOOR DO NOT WORK PROPERLY. THEY RARELY ROLL DOWN THE WINDOWS CORRECTLY AND RIGHT NOW, THE BACK DRIVER'S SIDE WINDOW IS DOWN. I HAD TO DUCT TAPE PLASTIC ON THE DOOR. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO TRY AND FIX THESE PROBLEMS. I JUST DON'T KNOW WHY THIS SERIES OF 2009 JOURNEYS WERE NOT RECALLED. WE ARE SCARED TO EVEN DRIVE THE JOURNEY ESPECIALLY BECAUSE OF THE LOST POWER ISSUE AND WITH REALLY NO MONEY TO HAVE IT DIAGNOSED. *TR

THE A/C CONTROL HEAD NEEDS TO BE REPLACED ONLY BECAUSE THE FAN KNOB IS NOT WORKING. I JUST BOUGHT THIS CAR 15 MONTHS AGO AND NOT HAPPY TO BE MAKING A 400-500 DOLLAR REPAIR SO SOON. MY RESEARCH HAS SHOWN THAT SO MANY PEOPLE ARE HAVING PROBLEMS WITH THE A/C CONTROL HEAD AND WHEN I BROUGHT IT INTO THE DODGE DEALERSHIP HE SAID ITS HIS MOST COMMON REPAIR. I CALLED DODGE AND ASKED WHY THIS WAS NOT BEING RECALLED. I DO NOT HAVE THE MONEY TO BE THROWING DOWN ON REPAIRS LIKE THIS. I BOUGHT THIS CAR FOR MY SON'S ASTHMA AND WOULDN'T THIS BE THE FIRST THING TO BREAK. JUST MY LUCK. I THINK THAT THIS NEEDS TO BE INVESTIGATED AND RECALLED. THE SAME WITH THE BREAKS, THEY ARE NOT GOOD, AND THE CAR JUST BURNS RIGHT THROUGH THEM. I AM NOT HAPPY WITH MY DODGE JOURNEY. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR-VIEW MIRROR CONTROLS WERE MALFUNCTIONING. THE CONTACT MENTIONED THAT THE HE WAS UNABLE TO OPEN OR CLOSE THE FRONT WINDOWS AND HE COULD NOT LOCK OR UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM) . THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 58,041.

HEADON ACCIDENT IMPACTING THE SIDE OF ANTHER VEHICLE AT APPROXIMATELY 55 MPH THE JOURNEYS AIR BAGS DID NOT DEPLOY. DRIVE SUFFERED INJURIES TO RIGHT SIDE OF HER BACK. I AM IN ITALY SO PLEASE USE +39 COUNTRY CODE IF CALLING. *TR

THE TRANSMISSION HAS BEEN SHIFTING VERY ROUGH. AFTER TAKING IT TO THE DEALER AND "NO ENGINE LIGHT NO PROBLEM" WAS DETERMINED TODAY THE CAR REFUSED TO ACCELERATE BUT WAS REVVING A LOT AND TEMPORARILY LOST THE DRIVE GEAR WHILE I WAS DRIVING!!!.. I HAD TO PARK THE CAR AND WALK HOME AND GET THE CAR TOWED BACK. *TR

THE WIN MODULE (WIRELESS IGNITION NODE - PART # 05026875) HAS BEEN FAILING FOR SEVERAL WEEKS AND FINALLY DIED COMPLETELY. A NEW ONE HAS BEEN ORDERED HOWEVER IT IS ON BACK ORDER. THE DEALERSHIP ACTUALLY HAS 5 OTHER JOURNEYS WAITING FOR THE SAME PART. THIS HAS ALSO BEEN AN ISSUE WITH OTHER MODELS FOR THIS PART. IT SHOULD BE RECALLED DUE TO ITS CONTINUED FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AT ACCELERATION, THE ENGINE OVERHEATED AND THE TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 177,000.

WHILE TRAVELING 70 MPH FROM DETROIT TO OHIO WITH THREE 13 YEAR OLD BOYS IN MY CAR. THE FRONT PASSENGER TIRE WAS EXTREMELY LOW. I WAS ABLE TO MAKE IT TO A SERVICE STATION. WHEN I ATTEMPTED TO PUT AIR IN THE TIRE, THE VALVE BROKE, RELEASING ALL AIR IN THE TIRE. I CONTACT ROAD SERVICE THROUGH MY INSURANCE AND THEY PUT THE SPARE ON. I THEN TRAVELED TO FIRESTONE IN SANDUSKY, OH, WHERE I WAS TOLD THAT THE TIRE COULD NOT BE REPAIRED. UNFORTUNATELY, THEY DID NOT HAVE MY TIRE IN STOCK AS IT IS A 19" KUHMO. THEY WERE ABLE TO FIND ONE TIRE 100 MILES FROM WHERE I WAS IN CLEVELAND. SO OFF I WENT TO CLEVELAND, WHERE I SPENT $289 TO REPLACE A TIRE THAT WAS BARELY 10 MONTHS OLD DUE TO THE FAULTY VALVE. TODAY I CONTACTED [XXX] AT SUBURBAN CJD OF TROY AND WAS TOLD THAT I WOULD HAVE TO PAY FOR THE REPLACEMENT OF THE VALVES. NOT ACCEPTABLE. I COULD HAVE BEEN KILLED ALONG WITH THE TREE TEENAGE PASSENGERS THAT I HAD IN MY CAR. PLEASE ADVISE AS TO HOW I SHOULD PROCEED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR WILL NOT START. IT COMES WITH A FAULTY WIN MODULE THAT HAS GIVEN MANY CONSUMERS GRIEF. THE CAR HAS LEFT ME STRANDED BEFORE DUE TO THE SAME ISSUE. *TR

DROVE APPROXIMATELY 2 MINUTES FROM HOME TO CHILDREN'S SCHOOL. CAR WAS RUNNING FOR ABOUT 10 MINUTES WHILE I WAS PARKED. SHUT VEHICLE OFF, GOT OUT OF CAR AND THERE WAS A HISSING SOUND AND SMALL AMOUNTS OF SMOKE COMING FROM THE HOOD. I IMMEDIATELY CALLED DEALERSHIP WHERE I PURCHASED CAR (CURRENTLY GET OIL CHANGES DONE THERE) TO EXPLAIN THE SITUATION AND ASK IF I COULD BRING IT IN. THEY WERE APPROX. 1-2 MILES FROM WHERE I WAS. WHEN I GOT THERE, THE SHOP MANAGER CAME OUT AND OPENED THE HOOD....THE ANTIFREEZE RESERVE TANK APPEARED TO HAVE EXPLODED. THE SHOP MANAGER CALLED A DEALERSHIP TO GET A REPLACEMENT TANK AND WAS TOLD THAT THERE ARE 50 ON BACKORDER WHICH LEADS US TO BELIEVE THERE ARE OTHERS HAVING A SIMILAR PROBLEM. HE IS WAITING FOR THE PART TO COME IN FROM CT TODAY AND ONCE THAT'S REPLACED WILL HAVE TO RUN TESTS TO SEE WHY THIS HAPPENED. IF THERE ARE 50 ANTIFREEZE TANKS ON BACKORDER, CAN WE FIND OUT IF THERE SHOULD BE A RECALL? *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START INTERMITTENTLY WITHOUT WARNING. THE CONTACT WAS A CERTIFIED MECHANIC AND INSPECTED THE VEHICLE HIMSELF AND STATED THAT IT WAS AN ELECTRICAL PROBLEM DUE TO CORROSION; HOWEVER, HE DID NOT KNOW WHAT CAUSED THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 69,000.

THE BRAKE AND ROTOR SYSTEM ON MY CAR HAVE PREMATURELY WORN DOWN TO THE POINT OF REPLACEMENT AT LEAST 5 OR 6 TIMES IN THE 3-4 YEARS I HAVE OWNED THIS VEHICLE. THIS IS A VERY WELL KNOWN ISSUE WITH THE DODGE JOURNEY, AND THEY REFUSE TO DO ANYTHING ABOUT IT. *TR

CALIPERS STUCK WEARING OUT BRAKE PADS AND WARPING ROTORS. *TR

TIRE PRESSURE SENSORS MOUNTED ON THE VALVE STEMS ON THE WHEELS ARE CRACKING AND WILL EVENTUALLY FAIL CAUSING A SUDDEN LOSS OF AIR TO THE TIRES THAT MAY LEAD TO AN ACCIDENT THAT MAY CAUSE SERIOUS INJURY OR DEATH. *TR

I ORDERED A NEW FOB FOR MY 2009 DODGE JOURNEY SINCE I ONLY HAD ONE AND IT FELL AND BROKE. IT COST ME $257.46, WHICH INCLUDED PROGRAMMING. WHEN I WENT TO PICK IT UP ON SEPT 4, 2013, IT WOULD START THE CAR BUT NOT LOCK OR UNLOCK THE DOORS. I TOOK IT BACK THE NEXT MORNING. I RECEIVED A CALL LATER & WAS TOLD THE KEY COULD NOT BE PROGRAMMED AGAIN. THE DEALERSHIP WAS ON HOLD WITH CHRYSLER FOR OVER AN HOUR & WAS FINALLY TOLD THERE WAS AN ISSUE THEY WERE AWARE OF WITH THE WIN MODULE. APPARENTLY IT HAS BEEN HAPPENING QUITE FREQUENTLY. SO MUCH SO THAT THERE WAS A BACKORDER OF OVER A MONTH FOR THE MODULE! SOME CALLS WERE MADE & A MODULE WAS FINALLY SENT & RECEIVED ON SEPT. 9, 2013. IT WAS INSTALLED ON SEPT. 10, 2013 BUT WHEN I WENT TO PICK IT UP THE FOB WOULD LOCK AND UNLOCK THE DOORS, THE PANIC BUTTON WOULD GET THE LIGHTS FLASHING BUT NO HONKING AND THE REMOTE START WOULD NOT WORK! THE CAR DID START WHEN THE FOB WAS INPUTTED. IT COST ME ANOTHER $299.71 TO ORDER & INSTALL THE MODULE. IN THE MEANTIME I HAD TO BORROW CARS FROM RELATIVES AS THE DEALERSHIP DID NOT PROVIDE A LOANER CAR. I RESEARCHED THE WIN MODULE ISSUE ON THE INTERNET AND FOUND THAT IT IS INDEED AN ISSUE HAPPENING TO OTHERS! I BELIEVE THIS SHOULD BE A RECALL AND THAT CHRYSLER SHOULD REIMBURSE ME THE COST OF THE MODULE AND INSTALLATION OF IT PLUS THE COST OF THE FOB SIMPLY FOR THE AGGRAVATION AND STRESS OF HAVING TO BORROW VEHICLES FROM OTHERS WHILE THIS ISSUE WAS BEING CORRECTED. IT WAS A SIMPLE CASE OF PROGRAMMING A NEW FO

VEHICLE WOULD NOT START SKIM MODULE NEEDS TO BE REPLACED CHRYSLER COULD NOT PROVIDE PART FOR 2 MONTHS VEHICLE LAID UP FOR 60 DAYS INCIDENT STARTED WITH CAR NOT STARTING REGULARLY AND CONTINUED TO PROGRESS WHERE IT WOULD NOT ENGAGE THE ENGINE AT ALL.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT ONCE SHE TURNED THE VEHICLE OFF AND BACK ON IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000.

TRIED TO START THE CAR ONE DAY AND ALL IT DID WAS TRY TO TURN. EVENTUALLY THROUGH BLOGS I HAD READ ABOUT THE STARTING ISSUE AND TO KEEP TRYING TO TURN IT AND MAYBE IT WOULD GO, IT DIED. WE REPLACED THE BATTERY AND IT RAN WELL FOR 4 WEEKS AND AGAIN DID THE SAME THING TONIGHT. ALL WINDOWS, LOCKS, AIR CONDITIONING, AND HEAD LIGHTS WERE WORKING BUT NOT ENOUGH POWER TO TURN OVER, YES I TURNED ALL OF IT OFF IMMEDIATELY WHEN I REALIZED WHAT HAPPENED. BIG DIFFERENCE WAS THAT LAST TIME I COULD JUMP IT, THIS TIME I COULD NOT. I HAD TO LEAVE MY CAR IN THE PARKING LOT AT 8:30PM AND GET A RIDE FOR MY CHILDREN AND I FROM FAMILY. *TR

3 MONTHS AFTER I PURCHASED MY USED 09 DODGE JOURNEY I HAVE HAD TO REPLACE THE BRAKE PADS EVERY 2 TO 3 MONTHS. I WOULD TAKE IT TO THE DODGE DEALER AND IT WAS UNDER WARRANTY AND THEY WOULD TELL ME MY BRAKES WERE LIKE BRAND NEW. I AM STILL REPLACING PADS EVERY 2 TO 3 MONTHS. I THINK DODGE SHOULD RECALL THIS CAR AND FIX THE BRAKES. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. WHEN THE AIR CONDITIONING OR POWER WINDOW SWITCH WAS ACTIVATED, THE VEHICLE WOULD THEN START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 91,000.

THE VEHICLE KEEPS OVERHEATING. I'VE ADDED COOLANT. THERE DOESN'T SEEM TO BE A LEAKAGE STAIN IN THE GARAGE OR DRIVEWAY. IT HAPPENED YESTERDAY AFTER LEAVING THE OFFICE FOR LUNCH. I BARELY MADE IT HOME BEFORE THE JOURNEY COMPLETELY SHUT DOWN. I ALLOWED THE ENGINE TO COOL OFF, ADDED COOLANT, AND IT WOULDN'T RESTART. I TOOK A DIFFERENT CAR BACK TO WORK AND WAS ABLE TO START THE JOURNEY UPON RETURNING HOME. I LET IT SIT OVERNIGHT AND IT STARTED RIGHT UP THIS MORNING. HOWEVER, UPON DRIVING 15 MINUTES DURING LUNCH TODAY, IT OVERHEATS AGAIN. THE RED WARNING LIGHT APPEARED AND THE DING SOUNDED. THE JOURNEY COASTED INTO MY OFFICE PARKING SPOT WHERE IT WILL STAY UNTIL I LEAVE THIS EVENING. HOPEFULLY, AFTER ADDING MORE COOLANT, I'LL AT LEAST BE ABLE TO MAKE IT HOME. I WILL BE TRADING THIS VEHICLE IN ASAP! PS. THE TIRE PRESSURE LIGHT IS ALWAYS ON, IRREGARDLESS THE PROPER AMOUNT OF AIR IN THE TIRES. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AT 20,000 MILES THE BRAKES AND ROTORS HAD TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE BRAKES AND ROTORS WERE TOO SMALL FOR USE ON THE VEHICLE. THE CONTACT STATED THAT OVER THE NEXT 40,000 MILES, THE BRAKES HAD BEEN REPLACED 3 TIMES AND THE ROTORS ONCE. THE DEALER DID NOT HAVE AN EXPLANATION FOR THE SECOND FAILURE OF THE ROTORS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 60,000. *TR