2009 Dodge Journey complaints

I PURCHASED THE CAR IN JANUARY OF 2014 FROM A USED CAR LOT (WHICH I WILL NEVER DO AGAIN) AND IT WAS SOLD WITH TRANSMISSION LEAKS. I JUST FOUND THIS OUT AFTER TAKING THE CAR IN FOR A HOLE IN ONE OF THE COOLANT HOSES LESS THAN A MONTH AGO BECAUSE IT WASN'T LEAKING ON THE GROUND. I STARTED HEARING A GRINDING, SQUEAKING AND TICKING SOUND THAT MY MECHANIC COULDN'T FIGURE OUT. I JUST HAD THE BREAKS DONE SO THEY ARE ESSENTIALLY BRAND NEW. I HAD TO HAVE THE TIRES REPLACED BECAUSE THEY WERE WORN TO THE THREAD. GOING UP A HILL YESTERDAY, I HEARD A LOUD NOISE AND THEN THE CAR WOULDN'T MOVE. THIS LEFT ME IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC WITH 5 CHILDREN IN THE CAR. TURNS OUT THERE'S A CRACKED TRANSFER CASE. SOUNDS LIKE THERE ARE MANY OTHERS LIKE ME OUT THERE HAVING SIMILAR PROBLEMS WITH THIS PARTICULAR YEAR MAKE AND MODEL AND A RECALL IS IN ORDER....AGAIN!!!! *TR

THE CAR STOPPED AS I WAS DRIVING. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD TO WAIT FOR A TOW. ALSO, TWICE NOW THE VEHICLE HAS NOT STARTED, HAD TO BE TOWED ONCE THE OTHER TIME IT WAS AT HOME. IF I WAIT SEVERAL HOURS THE CAR WILL START AGAIN. WHEN I CALL THE DEALERSHIP THEY SAID THEY ARE NOT AWARE OF ANY ISSUES AND THE CAR WOULD HAVE TO BE DOING IT WHEN IT IS THERE FOR THEM TO FIGURE IT OUT. WHEN I CALL CHRYSLER, THE LADY SAID THAT THEY ARE NOT AWARE OF ANY ISSUES WITH CAR. I TOLD HER WHEN I WENT ONLINE THAT THE COMPUTER WAS BLOWING UP WITH PEOPLE WITH THE EXACT SAME ISSUE. *TR

ROTORS AND BRAKES WENT OUT AT 36,000 AND HAD TO BE REPLACED DUE TO BEING TOO SMALL FOR THE VEHICLE. OF COURSE THIS WAS JUST OUT SIDE OF WARRANTY. RECALL WAS CALLED AFTER WE REPLACED THEM. WENT OUT AGAIN AT 45,000 AND AGAIN AT 85,000. I HAD A KNOCKING NOISE FROM UNDER NEATH AND TOOK IT IN AND IT WAS COVERED UNDER POWER TRAIN. HAD TO TAKE IT IN AGAIN AT 40,000 KNOCKING NOISE AGAIN AND LUCKILY IT COVERED UNDER POWER TRAIN. AT 45,000 MY JOURNEY WOULDN'T START AND JUST DIDN'T KNOW WHEN IT WOULD START 30 MINUTES TO AN HOUR. THIS HAS HAPPENED SEVERAL TIMES AND WAS TOLD IT WAS THE KEY IGNITION CONTROL AND THAT THEY ARE BACK LOGGED AND COULDN'T REPLACE IT BUT CHARGED $100 FOR DIAGNOSTIC AGAIN AND HAVE HAD TO TAKE IT IN AGAIN SINCE. AT 75,000 I WAS LEFT STRANDED DUE TO OVER HEATING AND HAD TO TAKE IT IN AGAIN AND IT WAS THE TEMPERATURE CONTROL SENSOR. BRAKES WENT OUT AGAIN AT 95,000 AND NOW AT 107,00 THE CHECK ENGINE LIGHT IS ON AND DID A DIAGNOSTIC AND IT'S THE THROTTLE RUNNER CONTROL IS STUCK OPEN AND UNABLE TO GET IT IN UNTIL A WEEK LATER DUE TO THE DEALER TO BUSY. I THINK THIS HAS GONE ON TO LONG WITH THESE DODGE JOURNEYS AND IT'S TIME FOR SOME RECALLS ON THEM. I WILL NEVER BUT A DODGE AGAIN! *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE DEALER STATED THAT THE IGNITION WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE, THE TECHNICIAN NOTICED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, THE INSTRUMENT PANEL INDICATORS DIMMED AND FAILED TO ILLUMINATE. THE DEALER STATED THAT MOISTURE AND CONDENSATION INSIDE OF THE WIRING HARNESS CAUSED THE WIRES TO BECOME CORRODED. AS A RESULT, THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,600.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE CONTACT TURNED OFF THE ENGINE, THE VEHICLE FAILED TO RESTART. THE CONTACT HAD TO WAIT TWO HOURS IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

I WAS DRIVING ALONG A 4 LANE HIGHWAY, HIT A BUMP AND THE IGNITION TURN OFF. I WAS IN THE INSIDE LANE AND HAD TO MANEUVER MY VEHICLE ACROSS TWO LANES TO THE SIDE OF THE ROAD SO I COULD PUT THE VEHICLE IN PARK SO I COULD RESTART THE CAR. *TR

CAR ALL OF A SUDDEN SHUTS OFF WHILE DRIVING DOWN THE STREET AT VARIOUS SPEEDS.35-70 STEERING WHEEL LOCKS, YOU HAVE VERY LITTLE CONTROL. VERY VERY DANGEROUS HAS BEEN HOOKED UP TO CERTIFIED AUTO SHOP DIAGNOSTIC COMPUTER ALL CODES COME BACK FINE AND THEY CAN NOT TELL ME WHY THIS HAPPENS. I ALREADY REPLACED CRANKSHAFT SENSOR TO TEST IF THAT WAS WHAT WAS WRONG WITH IT. I AM NOT GOING TO GO THRU ALL THESE FIXES FOR TESTING. DODGE NEEDS TO DO A RECALL ON THIS PROBLEM. I CALLED DODGE DIRECT TO START A RECALL PROCESS. SOMETHING NEEDS TO BE DONE BEFORE A FATALITY HAPPENS! *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED A CLICKING CHIME ACTIVATED AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

DASH GOES DARK, CAR DIES WITH NO WARNING. LOSS OF STEERING. 1ST TIME HAPPENED LEAVING PARKING LOT ONTO BUSY ROADWAY. CARS DIRECTLY BEHIND ABLE TO SWERVE AROUND ME. ABLE TO START UP IMMEDIATELY. OCCURS RANDOMLY WITHOUT WARNING. DEALER REPLACED SPARKPLUGS 5/2013. STILL OCCURS. AGAIN RANDOMLY AND VERY DANGEROUS. CAR DIED WHILE DRIVING 8/5/2014 ON DIRT ROAD AT APPROX. 30 MPH. TOOK BACK TO DEALER THEY WERE UNABLE TO DIAGNOSE. CALLED DODGE TO REPORT PROBLEM AND INQUIRE ANY RECALL. I WAS TOLD DOES NOT APPLY TO MY VIN#. EXTREMELY DANGEROUS TO DIE WITHOUT NOTICE WHILE DRIVING. OCCURRENCE SOMETIMES CAN BE DAYS APART OR MONTHS APART. CONTINUES TO HAPPEN RANDOMLY WITHOUT ANY NOTICE, CAR DIED WHILE DRIVING ON HIGHWAYS 6/10/14 AND 7/22/14. ONCE AGAIN CONTACTED DODGE. I WAS TOLD THERE IS POTENTIAL RECALL FOR IGNITION ON DODGE JOURNEY MANUFACTURED AT SAME TIME AS MINE, BUT THEY HAVE NOT EXPANDED RECALL YET. TOOK BACK TO DEALER 7/24/14-7/26/14 UNABLE TO DIAGNOSE(NO TIME). SUGGESTED I BRING BACK. BROUGHT BACK TO DEALER 8/11/14-8/14/14. STILL UNABLE TO DIAGNOSE. DODGE CUSTOMER SERVICE TELLS ME IF HAPPENS MORE OFTEN TO BRING BACK. EVERY OCCURRENCE IS POTENTIAL HAZARD. *TR

I BACKED OUT OF A PARKING SPOT AND STARTED TO DRIVE AND THE CAR SHUT OFF. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER NUMEROUS ATTEMPTS. ON TWO SEPARATE OCCASIONS, THE BATTERY HAD TO BE JUMPSTARTED IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 09/22/2014*LJ UPDATED 2/23/2015 *JS

WHILE DRIVING ON THE FREEWAY @ ABOUT 70 MPH SUDDENLY THE STEERING LOCKED UP AND THERE WAS NO POWER. WHILE I WAS TRYING TO MERGE OVER TO THE SIDE OF THE FREEWAY( I HAD TO CROSS 3 LANE, I WAS ALMOST HIT BY MULTIPLE CARS. I HAD NO CONTROL OF THE CAR. I MANAGED TO GET OFF TO THE SIDE OFF THE FREEWAY AND HAPPENED TO LOOK DOWN TO SEE THE IGNITION KEY TURNED TO THE OFF POSITION. I DONT HAVE ANY OTHER KEYS ATTACHED TO IT BECAUSE I HAD JUST HAD THE STARTER REPLACED MAYBE 1 WEEK BEFORE & WAS ADVISED NOT TO. I STARTED THE CAR THINKING MAYBE IT WAS A FREAK THING AND IT WOULDNT HAPPEN AGAIN. IT DID 2 DAYS LATER. THIS TIME I WAS APPROACHING AN INTERSECTION TURNING LEFT ON A GREEN ARROW. JUST AS I STARTED TO TURN THE CAR TURNED OFF MAKING IT VERY DIFFICULT TO TURN AND BARELY MISSED A GROUP OF PEOPLE ON THE SIDEWALK WHERE MY CAR ENDED UP BEFORE STOPPING. I HAD THE CAR TOWED TO THE SERVICE CENTER THE DEALERSHIP I BOUGHT THE CAR FROM. THIS WAS NOT A DODGE, CHRYSLER, OR JEEP DEALERSHIP EITHER. I WAS TOLD THAT RWI MODULE HAD TO BE REPLACED AND IT WAS NOT COVERED UNDER MY WARRANTY AND DODGE WOULD NOT COVER IT EITHER. WHILE THE CAR WAS BEING REPAIRED I CAME ACROSS RECALL L25. BUT WAS TOLD MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THE CAR WAS IN THE REPAIR SHOP FOR 5 DAYS. IT COST ME OVER $600. THE DAY I PICKED THE CAR UP I CAME ACROSS DOCUMENTATION OF THE EXPANSION TO THE L25. I WAS THEN AGAIN TOLD THE VIN WAS NOT PART OF THE RECALL & AN INVESTIGATION WAS BEING DONE AND EVENTUALLY THE VIN WOUL

WHEN BRAKES ARE APPLIED, THE STEERING WHEEL SHAKES SO BAD THAT I AM AFRAID OF LOSING CONTROL OF THE VEHICLE. NO ONE ELSE WANTS TO DRIVE IT AND I ONLY DARE TO DRIVE IT BACK AND FORTH TO WORK WHICH IS LESS THAN 7 MILES AND SPEED LIMITS DO NOT EXCEED 35 MPH. I HAVE HAD BRAKES REPLACED TWICE SINCE I BOUGHT IT IN 2011 AND NOW IT NEEDS THEM AGAIN. I HAD TO REPLACE ALL 4 TIRES WITH LESS THAN 20,000 MILES ON THEM. COST WAS OVER $1300.00. WHAT CAN I DO WITH THIS LEMON? ALSO, WHEN IT RAINS, THE DRIVER'S SIDE REAR DOOR FILLS WITH WATER.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND ALL OF THE CYLINDERS CEASED IN THE ENGINE. THE CHECK ENGINE AND TIRE AIR PRESSURE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 161,414.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE BRAKE PAD DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE VEERED TO THE LEFT AND THE CONTACT MANAGED TO STOP THE VEHICLE WITH THE REMAINING THREE BRAKE PADS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND ALL FOUR BRAKE PADS WERE REPLACED. THREE MONTHS LATER, THE BRAKE PADS NEEDED TO BE REPLACED AGAIN, AS WELL AS THE ROTORS. THE BRAKE PADS WERE REPLACED ELEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR SUCCESSFULLY REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON INTERMITTENTLY. THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO START, THERE WOULD BE AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS ONLY ABLE TO START WHEN IN NEUTRAL. THE VEHICLE WAS TAKEN TO A DEALER AND THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

THE ORC MODULE WENT OUT THAT CONTROLS THE SAFETY FEATURES OF MY VEHICLE. FOR EXAMPLE, AIR BAGS AND SEAT BELTS. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE CONTACT STARTED THE VEHICLE, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, BOTH FRONT POWER WINDOWS FAILED TO OPERATE WHEN ENGAGED. THE FAILURES WERE SPORADIC. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

THE BRAKES AND ROTORS HAVE NEEDED TO HAVE WORK SEVERAL TIMES AND NEEDS TO BE TAKEN IN FOR THE SAME THING ABOUT EVERY 2-4 MONTHS. THIS IS A MANUFACTURER DEFECT PER THE MANUFACTURER. *TR

WHILE SITTING PARKED IN A PARKING SPACE WITH NO OTHER CARS OR PEOPLE AROUND; THE FRONT AIR BAGS DEPLOYED. THANKFULLY NO ONE WAS IN THE CAR, THE IGNITION WAS OFF, AND THE KEYS WERE IN MY HAND. CAR HAS BEEN AT CHRYSLER DEALERSHIP SINCE THAT DAY. SAID IT WOULD TAKE A COUPLE OF WEEKS. MAKING ME WONDER IF THEY HAVE DISCOVERED A LARGER ISSUE (JEEP LIBERTY). *TR

I WAS DRIVING THERE WAS A LOUD POP, I DIDN'T KNOW WHAT IT WAS UNTIL I TRIED TO STOP. I BARELY HAD ANY BRAKES THE BRAKE PAD HAD BROKEN SO I HAD TO HAVE BRAKES PUT ON IT. I HAD JUST PURCHASED THE VEHICLE ALREADY HAVING TO PUT BRAKES ON AT 33000 MILES I THOUGHT SOMETHING MAY BE WRONG BUT DIDN'T KNOW FOR SURE. EVER SINCE THEN I HAVE TO PUT BRAKES EVERY 3000 MILES AND ROTORS TOO SOME TIMES. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEONE GETS HURT OR KILLED, I KNOW THERE HAVE BEEN SEVERAL COMPLAINTS ABOUT THEM. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. THE CONTACT INDICATED THAT IN SOME INSTANCES THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

WHILE DRIVING VEHICLE AIRBAG CAME ON. AFTER SCANN APPEARS THE O.R.C. MODULE IS DEFECTED. VEHICLE WAS TAKEN TO NAPLETON SOUTH ORLANDO AND WAS INFORM THAT IT HAVE TO BE REPLACE AT MY OWN EXPENSE. I SEARCH TECHNICALL BULLETINS AND APPARENTLY VEHICLES FOR THAT SAME YEAR HAD A RECALL FOR THE SAME PROBLEM. I WOULD LIKE TO FIND OUT IF THE RECALL MADE BY CHRYSLER/DODGE INCLUDES MINE. THERE ARE MANY RECALLS FOR DIFFERENT REASONS FOR THAT SAME REASON TO SIMILAR VEHICLES OF THE SAME YEAR AND THOSE PARTS WERE USE ON THEM IS MINE INCLUDED IN ONE OF THOSE RECALLS. *TR

MY VEHICLE HAS LESS THAN 90000 MILES AND I'VE PUT 4 SETS OF BRAKES AND ROTORS ON IT. I'VE ALSO HAD NUMEROUS PROBLEMS WITH IT NOT WANTING TO START WHILE THE BATTERY TEST OUT PERFECT. I HAVE PUT 3 SETS OF TIRES ON IT, AND THE TRANSMISSION IS SHIFTING HARD A LOT OF THE TIME ALSO.IT'S A SHAME PEOPLE HAVE TO DIE BEFORE Y'ALL RECALL VEHICLES. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE CONTACT INDICATED THAT THE BRAKE PEDAL HAD TO BE PRESSED MULTIPLE TIMES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 13,000.

MY 09 DODGE JOURNEY WOULD FAIL TO START ON MULTIPLE OCCASIONS SINCE OWNING THE VEHICLE. IT WOULD MAKE A CLICKING NOISE AND TAKE SEVERAL TRIES TO GET IT TO START. THE DASH LIGHTS WOULD ALSO FAIL TO COME ON WHILE TRYING TO START IT. I WOULD ALSO HAVE TO WAIT 1 OR MORE HOURS TIL I COULD GET IT TO START. I HAVE PUT IN A NEW ALTERNATOR AND STARTER IN IT. FINALLY ON JULY 3RD 2014 IT QUIT STARTING ALTOGETHER, STRANDING ME AT WORK. I HAVE ALSO HAD A FEW INCIDENTS WHEN THE AIR BAG LIGHT WOULD COME ON, AFTER A FEW MINUTES IT WOULD GO BACK OFF. I HAVE CALLED A FEW DODGE DEALERS IN MY AREA AND THEY CLAIM TO BE AWARE OF THE ISSUE AND SAID IT WAS EITHER MY KEY OR A WIN MODULE. IF THEY ARE AWARE OF THIS ISSUE WHY IS THERE NO RECALLS ON IT. I HAVE DONE RESEARCH ON MY VEHICLE ONLY TO FIND OUT I AM AMONG THOUSANDS OF PEOPLE WITH THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE FAILURE SPECIFIED ON NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MENTIONED THE FAILURE WOULD HAPPEN INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 56,000.

I'VE COMPLETED A COMPLAINT FORM BEFORE (EARLIER THIS YEAR) REGARDING SERIOUS ISSUES WITH THE ENGINE. SINCE PURCHASING THE CAR THE ISSUES WITH THE ENGINE HAS NEVER BEEN FIXED. WHEN STARTING THE CAR THE ENGINE WILL NOT TURN OVER TO START. SOME TIMES WHEN TURNING THE KEY FOB THE ENGINE HAS NO SOUND AND THERE ARE NO LIGHTS ON THE DASHBOARD. OTHER TIMES THE ENGINE WILL CLICK 5 - 10 TIMES BEFORE FINALLY STARTING. THERE IS ALSO ISSUES WITH THE BATTERY. SINCE 2008 THE BATTERY HAS BEEN REPLACED 5 OR 6 TIMES - SOMETHING IS DRAINING THE BATTERY. I'VE BROUGHT THE CAR TO 2 SEPARATE DEALERS AND A MECHANIC FOR THESE ISSUES. THE DEALERSHIPS COULD NOT FIND WHY THESE THINGS ARE HAPPENING. THE MECHANIC THINKS ITS THE ALTERNATOR OR STARTER OR DEFINITELY SOMETHING BETWEEN THE IGNITION SWITCH AND THE ENGINE. *JS

I HAVE BEEN HAVING TROUBLE WITH 2009 DODGE JOURNEY SXT OVERHEATING. BEEN TO DODGE DEALER 4 TIMES. THE FIRST 2 TIMES, THEY COULD FIND NOTHING WRONG WITH IT. 3RD TIME THEY SAID IT WAS A PINHOLE IN THE WATER PUMP. SO TIMING BELT AND WATER PUMP AND BATTERY WERE REPLACED. IT HAS NOW OVERHEATED FOR A 4TH TIME AFTER SPENDING $1000 AND BEEN STRANDED TWICE WITH YOUNG CHILDREN IN ANOTHER STATE. *JS

BAD IGNITION SWITCH TO THE POINT THAT THE CAR WOULD NOT START IMMEDIATELY. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND DID NOT CONFIRM IF THE FAILURE WAS RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 7,000. UPDATED 8/28/14*CN UPDATED 09/16/2014 *JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20,854. UPDATED 09/05/14*LJ THE COSNUMER STATED THE VEHICLE LOSES ALL BRAKES, DASH LIGHTS, AND STEERING. UPDATED 09/11/2014 *JS

MY 2009 DODGE JOURNEY HAS NOT REGULARLY STARTED FOR OVER A YEAR OFF AND ON. WHEN TURNING IT TO THE STARTING POSITION IT WILL JUST CLICK. IT WILL NEVER START IN PARK AND AFTER MUCH RESEARCH I HAVE FOUND THAT PUTTING IT INTO NEUTRAL WOULD START IT WHICH WORKED FOR A LITTLE OVER A YEAR. NOW OVER A YEAR LATER OF PUTTING IT INTO NEUTRAL TO START I AM FINDING THAT ITS NOT WORKING ANY LONGER. I HAVE HAD THIS VEHICLE SINCE 2012 SO ONLY A YEAR AFTER I BOUGHT THIS I STARTED HAVING THE PROBLEMS. IN 2013 I REPLACED THE STARTER AND IT DIDN'T START 2 HOURS AFTER REPLACING IT. I HAVE RESEARCHED AND HAVE SEEN I AM NOT THE ONLY ONE WITH THIS PROBLEM. I AM A MOTHER OF 3 KIDS AND CAN NOT BE STRANDED SOMEPLACE BECAUSE CHRYSLER DOESN'T WANT TO TAKE THE RESPONSIBILITY TO RECALL THE PROBLEM AND FIX IT!! THIS PROBLEM NEEDS TO BE FIXED FOR ALL OF US EXPERIENCING IT!! WHY HASN'T IT? *TR

ON MARCH 4,2011 MY WIFE ,KIDS, AND MYSELF WENT OUT TO DINNER AND WHEN WE GOT BACK TO OUR 2009 DODGE JOURNEY IT WOULD NOT START. I HAD TO CALL A TOW TRUCK AND INCONVENIENCE A FAMILY MEMBER BECAUSE MY FAMILY NEEDED A RIDE HOME. I HAVE TAKEN THIS VEHICLE TO SEVERAL CHRYSLER DEALERSHIPS AND NO ONE CAN FIGURE OUT WHY THIS VEHICLE STARTS WHEN IT WANTS TO. WE TRAVEL A LOT AND HAVE TO RENT A VEHICLE TO DO SO. IT IS NOW 2014 AND CHRYSLER STILL DOESN'T HAVE A SOLUTION FOR MY TROUBLED CAR. WE ARE TERRIBLY DISAPPOINTED IN THIS VEHICLE AND CAN'T TRUST IT. WITH THIS BEING AN ISSUE YOU WOULD THINK CHRYSLER WOULD RECALL AND DO RIGHT BY THEIR CUSTOMERS. *TR

I JUST RECENTLY PURCHASED MY 2009 DODGE JOURNEY IN 2013 AND IMMEDIATELY NOTICED THAT SOMETIMES WHEN I CRANK MY CAR MOMENTS LATER IT WILL JUST CUT OFF. IN ORDER TO GET THE CAR TO CRANK UP AGAIN YOU HAVE TO PLACE THE GEAR BACK IN PARK AND PLACE YOUR FOOT ON THE BRAKE OR IT WILL NOT DO ANYTHING. I CONTACTED THE DEALERSHIP AND WAS TOLD THAT ELECTRICAL AND IGNITION PROBLEMS ARE OFTEN DIFFICULT TO DIAGNOSE. I'M STILL DEALING WITH THIS PROBLEM AND WITH TWO KIDS AS PASSENGERS I'M STARTING TO BECOME VERY NERVOUS ABOUT OUR SAFETY. *TR

I BOUGHT THE CAR IN OCTOBER 2013 AND WITHIN 2 MONTHS OF HAVING THE CAR IT STARTED READING BAD KEY. THEN IT WENT TO NOT STARTING SO I WENT AND HAD A NEW KEY MADE BECAUSE ALL OF THE DEALERSHIPS SAID IT WAS THE CHIP IN THE KEY WAS BAD. THE PROBLEM KEPT GETTING WORSE AND SOMETIMES IT TAKES 25 MINUTES TO START MY CAR. SO I FINALLY TOOK IT TO THE DEALER AND HAD IT PUT ON THE COMPUTER AND THEY SAID IT CAME BACK THAT THE WIRELESS CONTROL MODULE WAS GOING BAD. AS I WAS READING ON THE INTERNET MULTIPLE PEOPLE HAS HAD OR IS HAVING THE EXACT SAME ISSUE WITH THE SAME PART. THE WARRANTY DOES NOT COVER THIS PART. PLEASE HELP IT IS GOING TO COST OVER 500.00 AND IF THE OTHER JOURNEYS R HAVING THIS PROBLEM THEIR IS OBVIOUSLY AN ISSUE WITH THIS PART. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

BEFORE BUYING THIS CAR IN 2013 WE TOOK IT ON A TEST DRIVE. WE NOTICED THAT THE BRAKES WERE NOT WORKING PROPERLY. UPON INSPECTION THE BRAKES HAD LITERALLY CRUMBLED APART AND THE DEALER SAID THEY WOULD REPLACE AT NO COST TO US AND THAT WE SHOULDN'T LET THAT DISCOURAGE US FROM THIS PURCHASE. IN ADDITION, WE NOTICED THAT THE TRANSMISSION SEEMED TO SHIFT ABNORMALLY FAST AND HARD. AGAIN LIKE WITH THE BRAKES WE EXPRESSED OUR CONCERN BEFORE WE PURCHASED. THE SALESPERSON THEN RESPONDED BY SAYING THAT WAS HOW THOSE CARS ARE AND THAT THEY WOULD RESET THE TRANSMISSION FOR US. THEY DID THIS AT THE SAME TIME THEY REPLACED ALL BRAKE PARTS. PROGRESSIVELY OVER THE NEXT FEW MONTHS THE ISSUES WITH THE TRANSMISSION WORSENED. IT STALLED IN REVERSE SEVERAL TIMES. IT ALSO SHIFTED FROM 1ST TO 2ND IN LESS THAN 3 SECONDS AND INCREASINGLY HARD AS WELL AND ONCE IT HITS THIRD IT LOSES POWER. I MERGED ONTO THE INTERSTATE THE OTHER DAY AND THE RPMS WERE ABOVE 6 BEFORE IT FINALLY DECIDED TO SHIFT. AT THIS POINT THE CAR HAD LESS THAN 70,000 MILES ON IT AND WE TOOK IT TO THE DEALER TO FIND OUT THE TRANSMISSION NEEDED REPLACED. I KNEW IT NEEDED THAT BEFORE WE BOUGHT IT, THEY JUST WAITED UNTIL IT BECAME AN ISSUE. NOW WE WERE TOLD THE TRANSMISSION WAS ACTUALLY MISSING TEETH. I AM SO ANGRY BECAUSE I PURCHASED THIS CAR AND HAVE 5 YEARS OF PAYMENTS TO MAKE AND 6 MONTHS IN IT NEEDS A TRANSMISSION. I BELIEVE THIS IS A DEFECT IN THE MANUFACTURE OF THIS VEHICLE IN ADDITION TO THE BRAKES. THIS IS NOT FAIR TO THE AMERICA

FIRST INCIDENT WAS SOMETIME IN APRIL 2014. WHILE DRIVING THE ENGINE STALLED (TURNED OFF) THREE TIME DARING THAT SAME DAY. I SUBMITTED AN INCIDENT REPORT TO THIS OFFICE. CALLED DODGE CORPORATE OFFICE AND SPOKE TO A REPRESENTATIVE NAMED [XXX]. SHE HELP US GET THE LOCAL DEALERSHIP FIX THE PCM FLASH THROTTLE BODY, WHICH THE DEALERSHIP STATED WAS CAUSING THE PROBLEM. DODGE HAS A RECALL ON FOR THIS PCM PROBLEM ON THE 2010 AND SOME 2009 JOURNEY MODELS. MY VIN NUMBER WAS NOT COVERED ACCORDING TO DODGE, BUT NOT VIN NUMBERS ARE STATED ON THE RECALL NOTES. THE SECOND INCIDENT HAPPEN AROUND A WEEK AN HALF AFTER THE FIRST ONE AND AFTER THE DEALERSHIP SAY IT WAS FIXED AND SAFE TO DRIVE. MY WIFE WAS DRIVING WITH THE KID ON BOARD AND WHILE EXITING THE FREEWAY, THE ENGINE STALLED (TURNED OFF) AND HAD TO USE THE EMERGENCY BRAKE TO AVOID HIT OTHER CARS. CALLED [XXX] AT CORPORATE AND TOOK CAR BACK TO DEALERSHIP. DEALERSHIP NOW IS SAYING THE PROBLEM IS THE WIN MODULE, WHICH AGAIN IS ON THE RECALL FOR THE 2010 JOURNEY, BUT NOT ON THE 2009. ASKED DEALERSHIP MANAGER ([XXX]) IF THIS WOULD FIX THE PROBLEM. HE STATED HE IS NOT SURE, BUT THAT IS THE NEXT DIAGNOSTIC STEP TO TAKE. I ALSO ASKED HOW MUCH IT WOULD COST TO FIX HE STATED $700 AND THEY WOULD NOT COVER IT, BECAUSE MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. [XXX] AT CORPORATE WAS TRYING TO REDUCE PRICE, BUT DEALERSHIP IS NOT WILLING TO WORK WITH DODGE CORPORATE. MISTY AUTHORIZED A RENTAL CAR, I'M HAVING TO PAY FOR THE INSURANCE INCASE I HAVE

OUR CAR WILL NOT START ALL OF A SUDDEN FOR NO REASON. *TR

AT ANY GIVEN TIME MY CALL WILL NOT RESTART. I WILL PARK IT AFTER 1 HOUR OF DRIVING OR 5 MINUTES OF DRIVING AND NEVER KNOW IF IT WILL RESTART. I CALLED DODGE AND THEY SAY THEY KNOW NOTHING ABOUT THIS. HOW CAN THIS BE WHEN THE WEB SITES ARE FILLED WITH THE SAME COMPLAINTS. I DO NOT HAVE THE MONEY TO START RANDOMLY REPLACE PARTS. WHY WILL DODGE NOT STAND BEHIND THERE PRODUCT? *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CO SENSOR, THE BATTERY, AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 63,500.

AFTER OWNING MY CAR (AUGUST 2009), I TURNED THE KEY... IT CLICKED ONCE BUT, IT DID NOT START. I WAITED A FEW SECONDS AND TRIED TO START IT AGAIN. THIS TIME, IT STARTED. I REMEMBER MENTIONING THIS WHEN I WENT TO THE SEMINAR FOR NEW CAR OWNERS GIVEN BY THE SERVICE DEPARTMENT AT THE DEALERSHIP; BUT THEY SAID, "IT WAS JUST A GLITCH". BUT, SINCE THEN, IT HAS HAPPENED INTERMITTENTLY. HOWEVER, LATELY, IT HAPPENS MORE FREQUENTLY, INCLUDING FIVE TIMES WITHIN THE PAST WEEK (MONDAY, JUNE 9 - 13, 2014). SPECIFICALLY, ON WEDNESDAY 09/11/2014, IT HAPPENED AS USUAL. HOWEVER, THIS TIME IT TOOK ABOUT 15 MINUTES AND SEVERAL TRIES (TURNING THE KEY) BEFORE THE ENGINE FINALLY STARTED. THIS IS UNACCEPTABLE. I CANNOT BELIEVE THIS IS "JUST A GLITCH" AS I WAS TOLD BY THE DEALERSHIP'S SERVICE DEPARTMENT PERSONNEL APPROXIMATELY FIVE YEARS AGO. PLEASE RESPOND AS I WONDER IF THIS IS A RECALL ISSUE? IF SO, WHY HAVEN'T I BEEN NOTIFIED (I PURCHASED THE EXTENDED WARRANTY). RECENTLY, A FRIEND WHO ALSO OWNS A 2009 DODGE JOURNEY WARNED ME THAT HIS CAR DID THE SAME UNTIL ONE DAY, IT JUST STOPPED WORKING PERIOD. I SINCERELY HOPE YOU CAN HELP ME WITH THIS ISSUE. THANK YOU. *TR UPDATED 12/19/2014 *JS

2009 DODGE JOURNEY. HAS AN INTERMITTENT STARTING ISSUE. CAR WILL GO WEEKS, EVEN MONTHS WITHOUT ANY PROBLEMS. THEN IT WILL FAIL TO OPERATE THE STARTER MOTOR. IF IT SITS FOR A FEW MINUTES OF HOURS, THE CAR WILL EVENTUALLY START. TAKEN TO LOCAL AUTO REPAIR CENTER. TESTED BATTERY, ALTERNATOR, AND ELECTRICAL SYSTEM, WITH NO APPARENT REASON FOR THE PROBLEM. PLEASE NOTIFY AUTO MAKER OF THIS SITUATION. *TR

I PURCHASED THIS 2009 JOURNEY IN 11/2013 WITH 51000 MILES. IT RANDOMLY WILL NOT START. AT FIRST I THOUGHT IT WAS A SIMPLE PROBLEM; NOW I AM FINDING OUT THAT IS A PROBLEM WELL KNOWN TO CHRYSLER AND HAS NOT BEEN ADDRESSED IN THE 2009 VEHICLES. THIS IS A SERIOUS FAILURE ON CHRYSLER'S PART TO FULFILL THEIR OBLIGATION TO ADDRESS SAFETY ISSUES ON THEIR VEHICLES WHICH LEAVES THE PUBLIC AT RISK. I HAVE PUT OVER $1200 INTO THE REPAIR ON THIS VEHICLE AND THE PROBLEM PERSISTS. I HAVE A NEW BATTERY, A NEW STARTER, AND A NEW WIN MODULE AND I HAVE THE SAME ISSUE.THE CAR WILL RANDOMLY NOT START; I STARTED RESEARCHING THIS PROBLEM ON THE INTERNET AND FOUND THAT THERE ARE A LOT OF COMPLAINTS ABOUT 2009 JOURNEY OWNERS AND THAT THE WIN MODULE WAS RECALLED ON THE 2010 JOURNEYS BECAUSE OF THE SAME ISSUE ? YET CHRYSLER HAS FAILED TO RESPOND TO THE ISSUE WITH THE 2009 VEHICLES. WHY IS THIS ACCEPTABLE ??? I UNDERSTAND FROM THE CHRYSLER TECHNICIAN WHO REPLACED THE WIN MODULE THAT HE REPLACES SO MANY OF THESE MODULES THAT THEY SENDS OUT PRE-PACKAGED REPLACEMENT KITS FOR THE INSTALLERS TO USE.IN EARLY MAY I CONTACTED THE CUSTOMER SERVICE / DEPARTMENT AT CHRYSLER (1-800-853-1403). I SPOKE WITH [XXX] WHO PULLED UP THE VIN AND CONFIRMED THAT I AM THE OWNER OF THE CAR.WHEN I EXPLAINED THAT I HAD A NEW BATTERY AND A NEW STARTER AND BELIEVED THAT I NEEDED A WIN MODULE HE ASKED ME WHY I DID NOT USE THE EXTENDED WARRANTY ON THE CAR; I TOLD HIM THAT I AM NOT THE ORIGINAL OWNER AND HE SAID I HAD THE WARRANTY COV

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE WAS DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS MADE AWARE OF A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 08V528000 (POWER TRAIN). HOWEVER, THE VIN WAS NOT INCLUDED ON THE RECALL.THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

CAR WAS PARKED, TURNED OFF, KEYS OUT,NOTHING NEAR THE CAR, AND THANKFULLY NO ONE IN CAR - AND AIRBAGS DEPLOYED. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT WINDOWS AND DOOR LOCKS FAILED TO OPERATE. THE CONTACT ALSO MENTIONED THAT THE DRIVER'S SIDE MIRROR FAILED TO FUNCTION. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 10V658000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

WHILE PULLING OUT OF A PARKING LOT ONTO STREET, THE CAR STALLED IN THE MIDDLE OF THE STREET. THIS IS THE SECOND TIME IN APPROXIMATELY A MONTH THIS CAR HAS STALLED. I DO NOT REMEMBER THE DATE OF THE FIRST INCIDENT, SO I DID NOT ENTER IT. THIS CAR WAS PURCHASED USED ON MARCH 3, 2014. AFTER SOME RESEARCH, I DO BELIEVE THERE WAS A RECALL ON THE 2010 MODEL REGARDING THIS ISSUE, BUT DO NOT KNOW IF THIS VEHICLE WAS INCLUDED IN THAT RECALL. MY 5 YEAR OLD SON WAS WITH ME WHEN THIS HAPPENED TODAY AND THANK GOODNESS I WAS ABLE TO ESCAPE COLLISION. *TR