2009 Dodge Journey complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

THERE IS A RECALL ON THE IGNITION SYSTEM AND EACH TIME WE CALL THE LOCAL DEALER TO MAKE AN APPOINTMENT, WE ARE SIMPLY TOLD THAT THERE ISN'T A PART AVAILABLE ANYWHERE TO FIX THE ISSUE. WE WOULD LIKE TO GET THIS SITUATION TAKEN CARE OF ASAP. ANY HELP THAT CAN BE PROVIDED WOULD BE APPRECIATED. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE AND INFORMED THE CONTACT THAT THE PART WAS NOT PRODUCED IN ORDER TO SERVICE THE VEHICLE UNDER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS UNAVAILABLE.

TELL ME WHY I HAVE THIS L25 RECALL THAT HAS BEEN IN EXISTENCE FOR NOW 3 YEARS, CHRYSLER SAYS THEIR ENGINEERS ARE WORKING ON IT BUT IF YOUR FAMILY OR LOVED ONE GOT INTO AN ACCIDENT HOW WOULD YOU FEEL? WE NEED THIS TO BE RECTIFIED AND A PART NEEDS TO BE RESOLVED. I NEED A RENTAL CAR UNTIL THIS IS RESOLVED PAID BY CHRYSLER. I DONT KNOW WHO TO TURN TO BECAUSE IF IM DRIVING AND ALL THE SUDDEN THE CAR SHUTS OFF IN THE MIDDLE OF THE ROAD IN TRAFFIC, THIS COULD SPELL DISASTER. CHRYSLER KNOWS THIS RECALL IS OPEN AND IS DOING NOTHING ABOUT IT WE HAVE NOT BEEN COMPENSATED FOR THE INCONVENIENCE. WE HAVE NOT HAD ANY ACCIDENTS YET FROM THIS CAR AND THE RECALL BUT THAT NOT THE POINT. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

THERE IS SOMETHING WRONG WITH THE AIR BAG SYSTEM OR THE AIR BAG SENSOR. THE AIR BAG LIGHT HAS BEEN LIT SINCE AROUND THE BEGINNING OF THIS YEAR. *TR

AS I WAS DRIVING, THE SYMBOLS ON THE DASH BOARD ALL CAME ON AT ONCE. THE SEATBELT SYMBOL CAME ON EVEN THOUGH I WAS WEARING MY SEATBELT, ALARMS STARTED CHIMING AND THE WINDSHIELD WIPERS STARTED GOING WITHOUT BEING TURNED ON. THE HEADLIGHTS STARTED FLASHING ON AND OFF. THE LIGHTS ON THE DASHBOARD GOES OFF WHEN AT RANDOM. THE GAS NEEDLE GOES TO EMPTY EVEN THOUGH THERE IS 3/4 TANK OF GAS. *TR

WHEN I TRY TO START THE CAR AT TIMES I ONLY HEAR A CLICK. THE CAR WILL NOT START. I HAVE TO TRY IT SEVERAL TIMES OR PUT THE CAR IN NEUTRAL. SOMETIMES IT WILL STILL JUST CLICK AND THE I HAVE TO PUT IT BACK IN PARK. *TR

LAST DATE OF INCIDENT WAS ON OCTOBER 16, 2014, THIS IS THE 4TH TIME MY VEHICLE HAS SHUT OFF WHILE DRIVING IT. THE FIRST TIME IT HAPPENED I CONTACTED DODGE WHOM STATED THERE WAS NO RECALL IN RE: IGNITION PROBLEMS, INTERESTINGLY ENOUGH A RECALL WAS POSTED WITHIN WEEKS, SINCE THAT RECALL I HAVE BEEN CONTACTED VIA MAIL STATING PARTS HAVE BEEN ORDERED WITH NO KNOWN DELIVERY DATE FOR REPAIRS. THE LAST INCIDENT HAPPENED WHILE I WAS DRIVING TOO WORK EXITING OFF THE EXPRESSWAY DURING RUSH HOUR TRAFFIC ON THE RAMP WITH VEHICLES BEHIND ME AND MY CAR JUST SHUT OFF AGAIN. WHEN I CONTACT DODGE I AM TOLD THERE IS NOTHING THEY CAN DO I HAVE TO WAIT FOR PARTS AND RISK MY LIFE IN THE PROCESS DUE TO THEY WILL NOT ISSUE A RENTAL CAR FOR THIS. PER MY CONVERSATION WITH DODGE I WANT THIS WELL DOCUMENTED BEING I AM DRIVING A VEHICLE WITH MAJOR SAFETY ISSUES WHEN IT APPEARS TO RANDOMLY SHUT OFF THE ENGINE WHILE DRIVING, I HAVE DONE EVERYTHING STATED IN THE RECALL LETTER SO I MAY LIMIT MY RISK, I HAVE TAKEN ALL KEYS OFF MY KEY RING, I MAKE SURE KEY IS WELL ENGAGED WHEN STARTING MY CAR. UNFORTUNATELY IN MY CASE THIS IS NOT A HELP AT ALL BEING I STILL AM HAVING EPISODES OF MY CAR STALLING OUT IN TRAFFIC. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE LOST POWER. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS ALERTED OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY STALLED AND FAILED TO START. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT MADE MULTIPLE ATTEMPTS TO HAVE THE VEHICLE SERVICED UNDER THE RECALL. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE FAILURE MILEAGE WAS 0.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT INDICATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT NOTIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TRIED TO START CAR JUST CLICKS WON'T TURN OVER. LIGHTS, RADIO EVERYTHING TURNS ON. THIS HAS HAPPENED SEVERAL TIMES. SOMETIMES IF YOU WAIT IT WILL START, SOMETIMES IF YOU MOVE THE GEAR SHIFTER AROUND IT WILL START. SOMETIMES MY BATTERY LIGHT COMES ON THEN TURNS OFF AFTER STARTING AGAIN. SAME FOR MY OTHER INDICATOR LIGHTS. ALSO MY BACK SEAT DOORS WILL LOCK FROM THE OUTSIDE AND YOU CANT GET THEM TO UNLOCK WITH THE BUTTONS OR THE KEY FOB. ONLY BY CLIMBING IN THE BACKSEAT TO UNLOCK THEM. STARTING PROBLEMS SEEM WORSE AFTER CAR SITS FOR LONGER PERIOD OR DURING COLDER WEATHER. THIS IS A VERY COMMON PROBLEM WITH THESE VEHICLES. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO START AND THE 'BAD KEY' WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO WIGGLE THE KEY SEVERAL TIMES IN ORDER TO START THE ENGINE. THE FAILURE PROGRESSED UNTIL THE CONTACT WAS NO LONGER ABLE TO START THE VEHICLE PERMANENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) IN SEPTEMBER 2014 PRIOR TO THE FAILURE HOWEVER, THE PARTS NEEDED FOR THE REPAIR HAD NOT YET BECOME AVAILABLE. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WAS ORDERED, BUT NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,000.

DROVE VEHICLE TO WORK CAME HOME IT WOULDN'T START. HAD IT TOWED TO THE DEALER THEY DID A VOLTAGE TEST AND SAID IT WAS THE BATTERY. REPLACED THE BATTERY A WEEK LATER IT WOULDN'T START. HAD IT TOWED TO THE DEALER AGAIN THIS TIME THEY KEPT THE VEHICLE FOR TWO WEEKS AND THEY CAME TO THE CONCLUSION THAT IT WAS THE TIPM MODULE FOR A COST OF 1,500.00 AND THE PART IS ON BACK ORDER. SINCE THIS PART WAS NOT A RECALLED ITEM I WOULD HAVE TO PAY OUT OF POCKET SINCE I DIDN'T PURCHASE A WARRANTY FROM THEM WHEN I PURCHASED THE VEHICLE IN JUNE 2014. HAD THE VEHICLE FOR ONLY 3 MONTHS AND IT BROKE DOWN. *TR

ON SEVERAL OCCASION MY CAR WOULD NOT START - I WOULD SIT SOMETIMES FOR ABOUT 15 MINUTES BEFORE MY CAR WOULD START. TOOK IT TO THE MECHANIC SEVERAL TIMES (NO FINDINGS). JUST ONE DAY, MY CAR WOULD NOT START - CALLED ROADSIDE SERVICE - WOULD NOT START - CAR JUST COMPLETELY SHUT DOWN. HAD TO HAVE THE CAR TOWED ($138.00) & HAD TO HAVE A WIRELESS CONTROL MODULE INSTALLED $830.59 - DODGE/CHRYSLER NEED TO STOP PLAYING GAMES - JUST RECEIVED A RECALL FOR "WIRELESS IGNITION NODE MODULE DETENTS" - BUT DODGE CLAIMED THAT THE WORK THAT I JUST HAD DONE IS NOT THE SAME - IT'S STILL WIRELESS, IT'S STILL A KEY ISSUE, IT'S STILL A MODULE, IT'S STILL REGARDING THE IGNITION, MY MECHANIC SAID IT'S THE SAME - WHO DO YOU BELIEVE - NOT DODGE/CHRYSLER - THEY NEED TO MAN UP AND ACCEPT THE RESPONSIBILITY AT ALL COST! *TR

THE VEHICLE WOULDN'T START WAS JUST MAKING A CLICKING SOUND. HAD IT TOWED TO THE DEALER AND THEY SAID IT WAS THE BATTERY . REPLACED THE BATTERY DROVE HOME A WEEK LATER SAME THING HAPPENED VEHICLE WOULDN'T START HAD IT TOWED BACK TO THE DEALER WHERE IS RESIDES NOW THEY STATED ITS THE TIPM MODULE THEY WANTED $1,500 FOR THE PARTS AND LABOR I JUST BOUGHT THIS VEHICLE FROM THEM IN JULY 2014. THEY ALSO STATED THEY DIDN'T KNOW WHEN THE PART WOULD COME IN SINCE ITS ON BACK ORDER. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY CAR HAS BEEN HAVING TROUBLE STARTING FOR SOME TIME NOW, WHICH GOOD THING I CALLED THE MANUFACTURERS AND WAS INFORMED OF THE RECALL. WAS NOT INFORMED ANY OTHER WAY THOUGH.? A LITTLE CONCERNING? I CALLED THEM BECAUSE A COUPLE OF MONTHS AGO MY BACK PASSENGER SIDE DOOR JUST STOPPED LOCKING AND UNLOCKING. THEN SO DID THE BACK HATCH DOOR. IT ONLY UNLOCKS AFTER I SIT THERE AND EITHER MANUALLY UNLOCK IT OR EVENTUALLY GET IT TO GO BY PUSHING THE BUTTON A DOZEN TIMES. I'M WORRIED MY DAUGHTER IS GOING TO GET LOCKED IN OR OPEN THE DOOR WHILE THE CAR IS MOVING. OR MUCH WORSE THE AIRBAGS ARE NOT GOING TO GO OFF IF AN ACCIDENT HAPPENS BECAUSE SOMETHING IS OBVIOUSLY WRONG WITH THEIR WIRING. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE CHILDREN ARE THE ONES GETTING HURT. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE TRAVELING AT APPROXIMATELY 40 MPH, THERE WAS A STRONG VIBRATION AND THE VEHICLE WAS DRIVING ROUGHLY. THE CONTACT DISCOVERED SMOKE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSFER CASE AND/OR THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,912. UPDATED 11/12/14*LJ UPDATED 11/12/114

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR CONTROLS FAILED TO UNLOCK ALL OF THE DOORS. AS A RESULT, THE CONTACT HAD TO MANUALLY UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE HARNESS WAS ADJUSTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM), BUT THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

WE BOUGHT THIS VEHICLE IN APRIL OF 2014 WITH APPROXIMATELY 116,000 MILES ON IT. THE DAY AFTER WE BOUGHT THE VEHICLE IT BEGAN NOT STARTING AND LEAVING US STRANDED FOR MINUTES TO HOURS AT A TIME. I HAVE SIX CHILDREN THAT REGULARLY RIDE IN THIS VEHICLE WITH ME, AND IT HAS LEFT US STRANDED AT LEAST ONCE A WEEK (OFTEN MUCH MORE) SINCE WE BOUGHT IT. IT HAS A BRAND NEW KEY FOB (BOUGHT AND PROGRAMMED BY A DODGE DEALERSHIP WHEN WE PURCHASED THE VEHICLE). IT HAS HAD TWO STARTERS REPLACED (ONE BEFORE AND ONE JUST AFTER WE BOUGHT IT, ON THE ASSUMPTION THAT THEY HAD RECEIVED A BAD STARTER). I HAVE BEEN IN A DODGE DEALERSHIP GETTING MY OIL CHANGED, WHEN IT WOULDN'T START FOR THEM, AND THEY WOULDN'T PUT IT ON THE COMPUTER TO ISOLATE THE ISSUE, BECAUSE THEY DIDN'T HAVE TIME. WHEN WE ATTEMPT TO START THE CAR, ALL WE WILL GET IS A CLICK. ALL OF THE LIGHTS, RADIO, ETC WORK JUST FINE, BUT IT WILL NOT START. SOMETIMES IT TAKES TWO OR THREE ATTEMPTS TO START. SOMETIMES IT IS WELL OVER AN HOUR. WE ARE AWARE THAT OUR VEHICLE IS UNDER RECALL FOR A WIN DETENT RING, HOWEVER, ALL OF THE DEALERSHIPS WE'VE SPOKEN WITH SAY THAT THEY DON'T HAVE THE PART AND CAN'T GIVE US AN ESTIMATED TIME ON WHEN IT WILL BE AVAILABLE. THIS IS EXTREMELY CONCERNING TO ME, GIVEN THAT THE ISSUE COULD CAUSE MY VEHICLE TO SHUT DOWN WHILE I AM DRIVING AT HIGH SPEEDS ON THE HIGHWAY WITH MY CHILDREN. WE ALSO HAD NEW BRAKES PUT ON WHEN WE PURCHASED IT (LESS THAN 10,000 MILES AGO), AND IT ALREADY NEEDS NEW BRAKES. PLEASE INVESTIGATE T

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE OIL PLUG WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. REMAILED 12/04/14*LJ UPDATED 01/07/14*LJ *JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION, PREVENTING THE VEHICLE FROM BEING STARTED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TOWED ON SEVERAL OCCASIONS AND TAKEN TO A DEALER BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE COMPUTER WAS REPROGRAMMED BUT THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT THERE WAS A CLICKING SOUND WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE WAS RECURRING. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE HAD OCCURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE CONTACT WAS NOT SURE IF THE RECALL WAS RELATED TO THE STALLING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE CONTACT BELIEVED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY AND DECLINED TO PROVIDE AN ALTERNATIVE REMEDY. THE CONTACT WAS EXTREMELY CONCERNED FOR HER FAMILY'S SAFETY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

CAR WILL INTERMITTENTLY NOT START. DOES NOT CRANK, JUST A CLICKING NOISE. WILL START MAYBE AFTER TRYING FOR 5 MINUTES OR HALF HOUR LATER. THE COMPUTER DOES NOT RECOGNIZE THE CAR DID NOT START ACCORDING TO DEALERSHIP AND MECHANIC. COMPUTER STATES OPERATING AS DESIGNED AT THIS TIME. HAS BEEN HAPPENING FOR SEVERAL YEARS SPORADICALLY BEFORE AND AFTER JULY 2013. CANNOT FIND REASON. ONE TIME HAPPENED JUMPED THE CAR WITH JUMPER CABLES AND CAR STARTED, HAD BATTERY CHECKED AND IT WAS FINE. HAVE A CASE # 23738720 WITH CHRYSLER THAT WAS SUPPOSE TO BE SENT TO CASE MANAGEMENT. NEVER HEARD ANYTHING BACK FROM CHRYSLER. A CHRYSLER DEALER HAD CAR FOR A DAY IN JULY 2013 AND CAR STARTED EVERY TIME ALL DAY LONG. COULD NOT FIND A PROBLEM WITH THE CAR. THIS PROBLEM OF NOT STARTING HAS PROBABLY HAPPENED AT LEAST A DOZEN TIMES OR MORE OVER THE PAST FEW YEARS. WHEN CAR WON'T START JUST KEEP TRYING TO START AND EVENTUALLY WILL START. SOMETIMES ONLY TURNING THE KEY FOB 3 TIMES AND IT WILL START, SOMETIMES TURNING THE KEY FOB 20 TIMES OR SO AND THEN WILL START. WILL NOT START WITH ELECTRIC KEY START ON KEY FOB EITHER. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. WHILE DRIVING 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE OCCURRED TEN TIMES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

THE 2009 DODGE JOURNEY BRAKE PADS AND ROTORS WEAROUT PREMATURELY AND CREATE A SAFETY HAZARD. I BELIEVE THAT THE BRAKES ARE UNDER-DESIGNED FOR THE VEHICLE WEIGHT AND SHOULD BE REDESIGNED AND REPLACED UNDER RECALL. I AM A VERY CONSERVATIVE DRIVER YET STILL HAVE TO REPLACE THE PADS AND ROTORS EVERY 20,000 TO 24,000 MILES. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED A DEALER. THE TECHNICIAN STATED THE IGNITION SWITCH NEEDED TO BE REPLACED AT THE OWNER EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) WHICH WAS AN EXPANSION FOR NHTSA RECALL CAMPAIGN ID NUMBER: 11V13000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 130,000.

RECALLED FOR L25 WIN SPACER RING INSTALLATION. WITH NEW SPACER RING IS INSTALLED, THE WIN STICKS IN THE "START" POSITION. IT IS NECESSARY TO MANUALLY ROTATE THE FOB BACK TO "ON" TO GET THE RUNNING ACCESSORIES, IE: ELECTRIC WINDOWS, RADIO, HVAC; TO WORK. NOTHING LIKE CREATING A PROBLEM TO FIX A MINOR PROBLEM. DEALER SAYS THIS IS NORMAL FOR THIS RECALL SOLUTION. DODGE 800-HELP LINE OF NO ASSISTANCE. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, ALL OF THE WARNING LIGHTS FLICKERED AND THE TRANSMISSION SHIFTED INTO A LOWER GEAR WHERE IT BECAME STUCK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS MADE AN ABNORMAL NOISE AND FAILED TO CLEAR THE WINDSHIELD WHEN RAINING. THE DEALER REPAIRED THE WIPERS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MADE AN ABNORMAL NOISE BEFORE STALLING. THE DEALER STATED THAT THE DIGITAL PANEL FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 10/24/2014*LJ UPDATED 7/14/2015 *JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE HEADLIGHTS AND WINDSHIELD WIPERS WERE ACTIVATED AT THE SAME TIME AND CAUSED ALL THE LIGHTS ON THE VEHICLE TO SHUT OFF. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/29/14*LJ THE CONSUMER STATED THE DRIVER'S SIDE CALIPER LOCKED UP OR FROZE. IT DESTROYED THE ROTOR AND CALIPER. THE BRAKES HAD UNDER 25,000 MILES ON THE BRAKES. UPDATED 4/22/2015 *JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE AND THE BRAKING SYSTEM MALFUNCTIONED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

CAR REFUSES TO START, INSERT FOB CAR JUST CLICKS BUT WILL NOT TURN OVER, SOMETIMES DOORS WON'T OPEN. REPLACED BATTERY IN WINTER, 2 STARTERS THIS SUMMER (WITHIN ONE WEEK), NEW BATTERIES IN FOB, GREEN WIRE TO STARTER CLEANED, TOOK OUT FOB AND LOCKED DOORS AND UNLOCKED DOORS (ONE SITE SUGGESTED THEY THOUGHT IT MIGHT HAVE TO DO WITH ANTI THEFT DEVICE), TRIED TAPPING/WIGGLING THE GEAR SHIFT (AS SUGGESTED ON ANOTHER SITE), HAVE TRIED ALL DEALERSHIP AND INTERNET SUGGESTIONS). I ASK IF IT WAS A DEFECTED FOB AND WAS TOLD "NO". HAVE BEEN STRANDED IN EXTREME HEAT FOR 30 MINUTES AND LONGER, STRANDED IN VERY COLD WEATHER (THANK GOD MY DAUGHTER WAS AT THE SAME STORE I WAS AT, IN HER HONDA). DEALERSHIP STATED IT WOULD COST A LOT TO TRY TO FIND ISSUE, THIS IS NOT A CONSUMER ISSUE BUT CHRYSLER ISSUE. CHRYSLER IS AWARE SO IT SHOULD NOT BE MY DOLLAR THAT FINDS THEIR DEFECT. (ONE SITE SUGGESTED THE POWER INTEGRATED DISTRIBUTION MODULE RL692302-AE - $1K TO CORRECT.). SURPRISED THERE ISN'T ALREADY A RECALL FOR THIS ISSUE SINCE THERE ARE NUMEROUS REPORTED FROM OTHER OWNERS. AFRAID TO DRIVE CAR, DON'T KNOW IF IT WILL JUST STOP RUNNING WHILE DRIVING DOWN THE ROAD, DON'T KNOW IF I WILL GET STRANDED FOR HOURS. TOOK IN FOR L25 RECALL AND DEALERSHIP STATED THAT WASN'T THE ISSUE. FINE STILL WANTED THE RECALL CORRECTED. SAFETY HAZARD ESPECIALLY IF IT TURNS OUT TO BE ELECTRICAL, MIGHT CAUSE A FIRE. NEED HELP!!!!! *TR

I OPENED UP THE DRIVES DOOR WITH THE ENGINE RUNNING , THE AIR BAG LIGHT CAME ON. I TURNED THE ENGINE OFF AND RESTARTED THE ENGINE AND AIR BAG DID NOT COME BACK ON. EVERY SINCE THE AIR BAG LOT COMES ON FROM TIME TO TIME BUT IF YOU CYCLE THE KEY, IT GOES OFF. *TR

ON MANY DIFFERENT OCCASIONS WHEN GOING TO START THE CAR THE LIGHTS, RADIO ETC ALL WORKED BUT THE VEHICLE WOULD NOT START. THIS WOULD HAPPEN PERIODICALLY THEN MORE FREQUENT AS TIME WENT ON. AFTER REPLACING THE BATTERY THE VEHICLE CONTINUED TO HAVE THIS PROBLEM. AT ONE POINT I BECAME STRANDED IN A PARKING LOT WITH MY TWO SMALL CHILDREN IN THE CAR BECAUSE AGAIN THE CAR WOULD NOT START. AFTER TAKING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS A MODULE WAS THOUGHT TO BE THE PROBLEM AND WAS REPLACED. THREE DAYS LATER I BECAME STRANDED AGAIN AT A GAS STATION AGAIN WITH MY TWO SMALL CHILDREN BECAUSE THE VEHICLE WOULD NOT START. MY CAR WAS AGAIN TAKEN BACK TO THE DEALERSHIP. I WAS SOON INFORMED THAT THEY COULD NOT FIND THE PROBLEM AND HAD CONTACTED CHRYSLER. CHRYSLER HAD SUGGESTED REPLACING THE STARTER. AFTER RESEARCHING THIS ISSUE I HAVE FOUND THAT THIS IS NOT AN ISOLATED PROBLEM. I FIND THAT THIS IS A SAFETY PROBLEM DO TO THE UNPREDICTABLE NO START PROBLEM. LEAVING THE VEHICLE OCCUPANTS STRANDED. *TR

AFTER A NIGHT OF RAIN, BOTH REAR DOORS HAD TAKEN IN WATER,; BOTH WINDOWS WERE CLOSED TIGHTLY ; I FIRST NOTICED WATER LEAKING OUT OF THE BOTTOM OF BOTH DOORS, THEN WHEN OPENING THEM COULD HEAR THE WATER SLOSHING AROUND IN THE DOOR. EVENTUALLY, THE WATER LEAKED OUT (2-3 DAYS) FROM BOTH, BUT IT SMELLS WET. THIS HAS HAPPENED AGAIN, TWICE, IN THE COUPLE OF WEEKS. *TR

THIS ISN'T THE FIRST TIME THIS HAS HAPPENED, WE THINK THERE IS SOMETHING WRONG WITH THE IGNITION. I'VE REPLACED THE STARTER, BATTERY AND GOT A TRANNY ALL WITHIN A YEAR. THE CAR WILL NOT START BUT I HAVE POWER, THE RADIO AND LIGHTS COME ON, I HAVE TO LET IT SIT FOR A MINUTE RETRY IT AND HOPE IT WORKS. I'LL BE CALLING THE DEALERSHIP AND SEE WHAT THEY CAN DO, BUT THIS IS AN 09 JOURNEY NOTHING MAJOR SHOULD BE GOING ON. *TR

WHILE DRIVING ALONG THE HIGHWAY, WITH CRUISE CONTROL ON, THE VEHICLE LOST POWER AND DECELERATED. THE ETC AND TRACTION CONTROL LIGHTS CAME ON THE DASH. AFTER PULLING TO THE SIDE OF THE ROAD THE VEHICLE WAS RESTARTED. AFTER BEING RESTARTED THE VEHICLE DROVE NORMALLY. THIS SCENARIO HAS HAPPENED THREE TIMES AT HIGHWAY SPEEDS AND ONCE DURING ACCELERATION. AROUND THE SAME TIME OF ONSET WITH THE POWER LOSS ISSUE THE VEHICLE WILL NOT START INTERMITTENTLY. SOMETIMES IT STARTS AFTER SEVERAL MINUTES, SOMETIMES IT DOES NOT START FOR SEVERAL HOURS. *TR

I HAVE COMPLAINED SEVERAL TIMES ABOUT THESE ISSUES WITH THIS STUPID CAR, AND ITS CRAZY THAT IM STILL PAYING FOR IT!!! THE CAR WAS PURCHASED BRAND SPANKING NEW AND I'VE BEEN HAVING THE SAME [XXX] ISSUES SINCE DAY ONE. WHEN I PUT THE KEY FOB IN THE STARTER SWITCH THE CAR GOES DEAD. THE ONLY WAY THE FREAKING CAR WILL START IS BY TRY TO PUT THE CAR IN NEUTRAL. IF THAT DOESN'T WORK THEN I MOVE THE BATTERY AROUND UNTIL I HEAR A CLICK FOR A CONNECTION. IF THESE DON'T WORK I DISCONNECT THE NEGATIVE AND POSITIVE ON THE BATTERY. EVENTUALLY THE CAR WILL START AFTER SPENDING AN HOUR OR SO TRYING TO GET IT STARTED. IM DISABLED AND TRULY HAVE AN EXTREMELY HARD TIME WITH THIS CAR. THIS ENTIRE CAR SHOULD BE RECALLED!!! THE OTHER ISSUE IS THAT THE ALARM DOESN'T WORK. ONCE THE ALARM GOES OFF, THE KEY FOB WILL NOT OPEN THE CAR AND WILL NOT TURN THE ALARM OFF. ALSO THE "KEY WITHIN THE FOB" DOESN'T OPEN THE CAR DOOR WHEN THE ALARM IS ON. ALL I CAN ASK IS THAT YOU HELP ALL OF US WHO ARE HAVING THESE CRAZY ISSUES!!! DO SOMETHING [XXX]!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I TOOK THE VEHICLE IN TO MY NORMAL MECHAINC BECAUSE THE TAILLIGHT KEEPS GOING OUT & I HAVE A BAS LIGHT THAT KEEPS COMING ON WHICH WHEN ON MEANS I CAN'T UE THE CRUISE CONTROL. I'M ALSO HAVING ISSUES WITH THE IGNITION WHERE IT SOMETIMES WON'T START, JUST CLICKS & WHEN THAT OCCURS YOU HAVE TO PUT IT IN GEAR TAKE IT OUT & THEN IT'LL START UP. MY MECHANIC TOLD ME THE TAILIGHT & ALL THE OTHER ISSUES CAN BE ATTRIBUTED TO A BAD PCM & I HAD TO TAKE IT TO THE DEALER. AS I INVESTIGATED THESE ISSUES I NOTICED THAT MOST OF THESE ELECTRICAL ISSUES ARE BEING POSTED AS RECALLED ITEMS, BUT WHEN I CONTACTED THE LOCAL DEALERSHIP & DODGE DIRECTLY THEY TELL ME NO. HOW CAN ALL OF THE SAME THINGS THAT ARE BEING RECALLED BE HAPPENING WITH MY VEHICLE & NONE OF THAT BE RECALLED WORK THAT NEEDS TO BE DONE? *TR

VEHICLE WOULD NOT START. HAD THE BATTERY CHANGED BUT 3 DAYS LATER VEHICLE WOULD NOT START. HAD THE STARTER CHANGED BUT 2 DAYS LATER VEHICLE WOULD NOT TURN OVER. IGNITION JUST MAKE S A CLICKING SOUND. MECHANIC CLAIMS '09 JOURNEY ARE NOTORIOUS FOR ELECTRICAL PROBLEMS AND WILL REPLACE THE STARTER AGAIN ALTHOUGH HE DOUBTS THAT WILL HELP. UNFORTUNATELY MY WIFE DRIVES THIS VEHICLE WITH 4 CHILDREN. I'M VERY CONCERNED ABOUT HER GETTING IN A BAD SITUATION ON THE ROAD. VEHICLE GAS ALREADY HAD MULTIPLE RECALLS OVER THE PAST FEW YEARS. WHAT CAN I DO? ANY RECOURSE TO HAVE DODGE FIX THE PROBLEM THRU A RECALL? I HAVE READ THAT THIS IS AN ONGOING PROBLEM WITH MANY CUSTOMERS. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE BRAKES WERE DEPRESSED, THE STEERING WHEEL WAS SHAKING AND THE BRAKES WOULD NOT STOP THE VEHICLE IMMEDIATELY. THE CONTACT STATED THEY HAD ALSO NOTICED WHEN THE VEHICLE WAS SHIFTED INTO GEAR THE VEHICLE SHUDDERED. THE PROBLEM RECURRED MULTIPLE TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER FOR THE DIAGNOSIS AND STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

I HAVE BEEN HAVING THE PROBLEM FOR A WHILE WHERE MY CAR ACTS IF IT DOESN'T WANT TO START AND AFTER WAITING A WHILE IT STARTS UP. I HAD THE BATTERY REPLACED TWICE THINKING ITS THE BATTERY OR THAT I AM BUYING BAD BATTERIES. MY CAR ACTS IF NOTHING IS WRONG I PUT THE KEY IN THE IGNITION TURN IT TO ON EVERYTHING BRIGHTLY COMES ON BUT MY CAR WILL NOT START IT DOESN'T CLICK IT DOESN'T DO ANYTHING WELL AFTER HAVING THIS PROBLEM FOR A WHILE NOW IT WONT START AT ALL EVEN WHEN ADDING A NEW BATTERY... I GET ONLINE AND SEE ALOT OF OTHER JOURNEY OWNERS HAVE THE SAME PROBLEM. THE DIFFERENCE BETWEEN THEM AND OWNERS IS NOW THERE IS A RECALL FOR THIS EXACT SAME ISSUE BUT MINE CANT GET RECALLED DUE TO THE VIN NUMBER NOT BEING LISTED WHICH IS UNFAIR DUE TO ITS THE EXACT SAME CAR AND THE EXACT SAME ISSUE I CALLED THE CHRYSLER RECALL NUMBER L25 AND THEY SAID THERE IS NOTHING THEY CAN DO SINCE MY VIN ISN'T LISTED IM SO UPSET IS THERE SOMEONE I CAN TALK TO ABOUT THIS. *TR