2000 Dodge Grand Caravan complaints

POWER TRAIN:TRANSMISSION COOLER LINES LEAKING. *JB

IN JANUARY 2003 I EXPERIENCED A PROBLEM GETTING MY VAN TO SHIFT INTO DRIVE AFTER I HAD BACKED OUT OF MY DRIVEWAY. ON FEBRUARY 17, 2003 MY HUSBAND WAS DRIVING THE VAN AND EXPERIENCED PROBLEMS GETTING IT TO SHIFT GEARS WHILE HE WAS DRIVING IT. HE ADDED TRANSMISSION FLUID AND LATER THAT EVENING I DROVE THE VAN TO A STORE TWO MILES FROM OUR HOUSE AND AT 35 MPH THE RPMS WOULD NOT GO BELOW 3 AND THE CHECK ENGINE LIGHT CAME ON. I CALLED THE DEALERSHIP FIRST THING TUESDAY MORNING AND TOOK IT THE SHOP ON THURSDAY. THEY REPAIRED A LEAK IN THE TRANSMISSION (WHICH WE HAD HAD REPAIRED PREVIOUSLY) AND REPLACED THE WATER PUMP. TWO DAYS LATER WHILE OUT RUNNING ERRANDS THE CHECK ENGINE LIGHT CAME ON AGAIN. I HAD TO EXIT THE FREEWAY BECAUSE THE ENGINE WOULD NOT SHIFT GEARS AGAIN AND AT 50 MPH (IN A 60 MPH ZONE) THE ENGINE WAS AT 4 RPMS. BEFORE I COULD GET HOME THE ENGINE QUIT IN THE MIDDLE OF A HIGHWAY INTERSECTION WITH TRAFFIC COMING AT ME FROM BEHIND AT 55 MPH. I WAS ABLE TO GET IT STARTED BUT IT LURCHED FOR ABOUT A QUARTER MILE OR SO AND I JUST DROVE NO MORE THAN 30 MPH FOR THE NEXT 5 MILES TO MY HOME. MY HUSBAND TOOK IT BACK TO THE DEALERSHIP ON MONDAY AND WAS TOLD THAT THE SOLENOID (SORRY IF I MISSPELLED IT) NEEDED TO BE REPLACED. HE WAS TOLD TO TAKE THE VAN HOME AND THEY WOULD CALL WHEN THE PART CAME IN. ON MONDAY, MARCH 3, HE CALLED AND SPOKE WITH THE PARTS DEPARTMENT AND THEY INFORMED HIM THAT THERE ARE 24,000 OF THIS PART ON BACKORDER NATIONWIDE. *NLM

PASSENGER SEAT HEATER BURNED THROUGH THE LEATHER SEAT.*JB

MY CAR JUST DIED IN THE MIDDLE NOWHERE ON ROUTE 42 ON THE WAY TO WORK. ONLY TO FIND OUT THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE CARAVAN I OWN HAS ONLY 42,000 MILES ON IT. I DO NOT EVEN OWN IT FOR 2 YEARS. IT WAS A BUY BACK FROM THE DEALER. THE WARRANTY WAS ONLY FOR 3 YEARS OF 36,000 MILES. I WAS TOLD BY THE MECHANIC FROM THE DEALER I PURCHASED THE VEHICLE FROM THAT THIS SHOULD NOT HAVE HAPPENED. NOW I AM FORCED TO PAY OVER $1100 FOR A NEW TRANSMISSION. I WAS TOLD THAT THEY HAVE AGREED TO SPLIT THE BILL OF APPROXIMATELY $2200. I FEEL I SHOULD NOT HAVE TO PAY ANYTHING AS THIS SHOULD NEVER HAVE HAPPENED AND IS A DEFECT FROM THE CHRYSLER MANUFACTURER. I AM NOT THE ONLY ONE COMPLAINING. THERE IS A WHOLE WEB SITE DEDICATED TO COMPLAINTS BY CONSUMERS WHICH I HAVE DOWN LOADED AND IS OVER 11 PAGES LONG. *JB

THE VEHICLE BEGAN TO MAKE A LOUD NOISE, CONSUMER PULLED OVER AND NOTICED TRANSMISSION FLUID ALL OVER THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, AFTER THE VEHICLE WAS INSPECTED, IT WAS DETERMINED THE PINS WHICH WERE LOCATED INSIDE OF THE DIFFERENTRAL WAS BENT AND HAD SHOT OUT OF THE CASING. *JB

THE VEHICLE LURCHED FORWARD WHEN IT WAS PUT INTO GEAR, THE DEALERSHIP INDICATED IT WAS CAUSED BY THE TRANSMISSION CYLINDER PACK, HOWEVER THE PART WAS ON NATIONAL BACK ORDER.*JB

THE DIFFERENTIAL PIN POPPED OUT, WHICH CAUSED A NOISE WHEN THE VEHICLE COASTED. *JB THE DEALER STATED THAT IF THE VEHICLE CONTINUES TO BE DRIVEN, THE PIN WOULD PENETRATE THE TRANSMISSION, THEN SPILL FLUID AND BREAKDOWN. SCC

TRANSMISSION FLUID LEAKS. FIRST IT APPEARED THAT IT WAS LEAKING FROM THE TRANSMISSION OIL PAN, 3 WEEKS LATER THE TRANSMISSION HOSES AND CLAMPS, TWO WEEKS LATER, ITS LEAKING FROM THE TRANSMISSION COOLANT PACKS. THE VEHICLE IS ONLY TWO AND A HALF YRS OLD, THIS SHOULD NOT BE HAPPENING. BETWEEN EACH VISIT IT STOPPED LEAKING FOR A COUPLE OF WEEKS.

@37,000 MILES THE TRANSMISSION FAILURE LIGHT CAME ON THE DASH BOARD AND THE TRANSMISSION WENT INTO SAFETY MODE KEEPING IT FROM SHIFTING OUT OF FIRST GEAR. THE DEALERSHIP REPLACED THE MODULE AND THE VEHICLE WORKED OK FOR ANOTHER 2000 MILES BEFORE IT DID THE SAME THING. THE DEALERSHIP ADVISED IT WAS A DIFFERENT MODULE HOWEVER (THEREFORE IT WOULDN'T BE COVERED UNDER THEIR REPAIR WARRANTY) THE FIRST REPAIR COST $160.00 AND THE SECOND ONE WAS ANOTHER $130.00. THE DEALERSHIP WAS VENICE DODGE IN VENICE, FLORIDA

ANTI-LOCK BRAKE PULSATED VIOLENTLY. THERE WAS A SERVICE BULLETIN FOR THIS CONDITION, HOWEVER, DEALERSHIP CLAIMED TOO MANY MILES ON VEHICLE TO PERFORM REPAIRS. *TT

BRAKES ON OUR 2000 GRAND CARAVAN GO OUT ON US ABOUT ONCE EVERY 3-6 MONTHS SINCE WE PURCHASED IT BRAND NEW IN JULY 2000. MASTER CYLINDER HAS BEEN REPLACED MORE THAN ONCE, BRAKES HAVE BEEN BLED, ABS PUMP HAS BEEN REPLACED, AND WE ARE NOW LEAKING FLUID AND READY TO HAVE IT SERVICED AGAIN. THIS IS A FAMILY VEHICLE THAT I DON'T ALWAYS FEEL SAFE DRIVING MY TWO SMALL CHILDREN IN. WE ONLY HAVE 17,800 MILES ON THE VAN, I WONDER IF WE DROVE IT MORE OFTEN IF WE WOULD BE IN THE SHOP EVEN MORE FREQUENTLY.THREE TIMES I HAVE GONE TO PULL OUT OF MY DRIVEWAY AND HAVE ALMOST ENDED UP IN THE NEIGHBOR ACROSS THE STREETS YARD. THE DEALERSHIP WHERE THE VAN WAS PURCHASED HAS NOT DONE ANYTHING TO ACCOMODATE US AND WON'T EVEN GIVE US A GOOD DEAL ON A TRADE-IN SO THAT WE CAN GET RID OF IT.

THE TRANSAXLE IN THE TRANSMISSION BLEW APART IN THE GEAR CASE AT 76,000 MILES ON OUR 2000 CARAVAN AND NINE DAYS AFTER THIS THE LEFT FRONT AXLE ASSEMBLE WAS SHOT AND HAD TO BE REPLACED.

CONSUMER STATED WHIEL DRIVING, THE TRANSAXLE FAILED, WHICH CAUSED THE TRANSMISSION FLUID TO LEAK.*JB

MY 2000 DODGE GRAND CARAVAN SPORT ALL WHEEL DRIVE DEVELOPED A THUMPING NOISE IN THE FRONT DRIVE TRAIN. I TOOK IT TO COUNTY CHRYSLER, HAMBURG, PA - A 5 STAR CHRYSLER DEALERSHIP. THE SERVICE DEPT. THERE TOLD ME THAT IT WAS THE RESULT OF A WORN OUT POWER TRANSFER UNIT. THE COST TO REPLACE IT INCLUDING THE DIAGNOSTIC AND REPAIR LABOR WILL APPROACH $3,000. SINCE THE VAN IS ONLY 3 YEARS OLD AND HAS ONLY 67 THOUSAND MILES ON IT, IT SEEMS LIKE THE POWER TRANSFER UNIT MUST BE EITHER CHEAP OR DEFECTIVE. WITH ONLY THIS MUCH MILEAGE TO HAVE TO REPLACE MAJOR POWER TRAIN COMPONENTS MAKES ME THINK THAT THERE MUST BE A PROBLEM WITH EITHER THE DESIGN OR THE PARTS QUALITY.

CONSUMER STATED THAT WHEN BUCKLING THE CHILD INTO THE INTEGRATED CHILD RESTRAINT IT WOULD NOT LATCH PROPERLY CAUSING THE CHILD NOT TO BE RESTRAINED PROPERLY. DEALER NOTIFIED. TS

TRANSMISSION FAILURE - WHEN PLACED INTO DRIVE THE GEARS FAILED TO ENGAGE (ESPECIALLY WHEN COLD). THIS VAN IS 2+YEARS OLD WITH ~62,000 MILES. FIXED AT SMITH BROTHERS IN OLD SAYBROOK, CT AND REQUIRED NEW PART DUE TO THE FAILURE OF THE CLUTCH HUB IMPUT WHICH BROKE DOWN SENDING METAL PARTS THROUGHOUT THE TRANSMISSION. (VERY EXPENSIVE FOR A CAR THIS NEW!). I CAUGHT THIS PROBLEM EARLY ENOUGH TO AVOID THE POTENTIAL DISASTER OF A HIGH SPEED FAILURE. IN ADDITION, THIS VEHICLE DOES NOT APPEAR TO BE ABLE TO MAINTAIN IT'S FRONT END ALIGNMENT. SINCE PURCHASE THE FRONT END HAS BEEN ALIGNED TWICE. ON 12/20/00 THE FRONT 2 TIRES HAD TO BE REPLACED ANT THE FRONT END ALIGNED (NATIONAL TIRE, NIANTIC CT). THIS PAST SUMMER (I DON'T HAVE THE EXACT DATE HANDY) THE FRONT END HAD TO BE REALIGNED AGAIN AND I WAS TOLD THAT THE DRIVER SIDE WAS WAY OUT (AUTO SERVICE OF OLD SAYBROOK, 4 JADE COURT, OLD SAYBROOK, CT). THIS ISSUE HAS CAUSED EXCESSIVE TIRE WEAR BUT DANGER WAS MINIMIZED DUE TO REGULAR INSPECTION.

TRANSMISSION FAILURE OCCURRED AT 58,822 MILES ON THE 2000 DODGE GRAND CARAVAN I OWN. THE PROBLEM WITH MY TRANSMISSION WAS THAT THE SPLINES OF THE FRONT PLANETARY STRIPPED BECAUSE THEY WERE MADE WITH A SOFTER METAL THAN THE UNDERDRIVE CLUTCH HUB. I FEEL THIS IS A DESIGN FLAW THAT DAIMLER CHRYSLER SHOULD ADDRESS. WHEN I CONTACTED DAIMLER CHRYSLER, I WAS TOLD THE PROBLEM WAS MY FAULT, BECAUSE I HAD NOT CHANGED THE TRANSMISSION FLUID AT THE RECOMMENDED SERVICE INTERVAL, AND I WAS 22,000 MILES OUTSIDE OF WARRANTY. HOWEVER, THERE IS NOT A TRANSMISSION FLUID I AM AWARE OF THAT WILL MAKE THOSE SPLINES STRONGER. TS

MY 7 YEAR-OLD SON WAS KILLED ON 12/21/02 BECAUSE MY 2000 DODGE GRAND CARAVAN WENT INTO GEAR WITH OUT STEPPING ON THE BREAK. THE VAN ROLLED DOWN A DRIVEWAY AND MY SON HAD HIS HEAD OUT THE WINDOW AND HE HIT A TREE AND WAS KILLED. GRANTED I AM PARTIALLY AT FAULT FOR LEAVING CHILDREN UNATTENDED FOR LESS THAN 2 MINUTES BUT THE VAN SHOULD HAVE NEVER BEEN ABLE TO GO OUT OF GEAR WITH OUT STEPPING ON THE BREAK. THIS IS NOT A FAMILY SAFE VEHICLE. I KNOW FOR A FACT I AM NOT THE ONLY PERSON THAT HAS RAN INSIDE BECAUSE THEY FORGOT SOMETHING AND THE CHILDREN WERE LEFT IN THE VEHICLE. I JUST WANT DODGE TO BE MADE TO PUT THE SAFETY DEVICE ON THEIR VEHICLES SO NO OTHER CHILDREN ARE NOT HURT OR KILLED. THE 2003 DODGE NEON ARE ALSO THE SAME WAY. INSERT THE KEY ONLY AND THE CAR WILL SHIFT THRU ALL THE GEARS THANKS JILL

THE AUTOMATIC TRANSMISSION PAN WAS LEAKING. CONSUMER HAD VEHICLE CHECKED BY A MECHANIC, WHO INDICATED THAT THIS WAS A RESULT OF THE TRANSMISSION PAN BEING MADE WITH SILICONE. THE MECHANIC ALSO STATED THAT THIS IS A COMMON PROBLEM WITH THESE MAKE/MODEL VEHICLE. PLEASE PROVIDE MORE DETAILS.

CONSUMER STATED THAT WHILE DRIVING TRANSMISSION FAILED CAUSING VEHICLE TO STALL. DEALER DIAGNOSED AND REPLACED TRANSMISSION "LINE", "CONVERTER" AND "SOLENOID". PH

FUEL TANK HAS A RUBBER VENT RING ON THE TOP OF THE TANK AROUND THE LINE WHICH FEEDS FUEL OUT OF THE TANK. THE VENT DRY ROTTED AND DETERIORATED. THE VAN WAS PARKED ON OUR SLANTED DRIVEWAY AND GAS BEGAN POURING OUT OF THE TANK ONTO THE DRIVEWAY. THE DEALERSHIP AND CORPORATE HEADQUARTERS HAVE BEEN CONTACTED. THEY ARE FIRM WITH THEIR POSITION THAT THE WARRANTY HAS EXPIRED AND THE VAN WAS NOT REPAIRED AT ONE OF THEIR SERVICE CENTERS, THEREFORE THEY WILL NOT HELP WITH THE COSTS OF THE REPAIRS. ($737.00) THE SERVICE MANAGER AT THE DEALERSHIP DID ADMIT THIS PROBLEM HAS NEVER BEEN SEEN BEFORE. HE STATED HE HAS BEEN ASKED TO COMPLETE AN ENGINEERING REPORT FOR DODGE CORPORATE HEADQUARTERS. SHOULD THIS CAR HAVE BEEN INVOLVED IN AN ACCIDENT WITH THIS DEFECTIVE PART, GAS WOULD HAVE EASILY LEAKED FROM THE TANK CAUSING AN EXTREME SAFETY HAZARD. DODGE SEEMS TO BE TURNING A BLIND EYE TO THIS PROBLEM AND REFUSING TO ADMIT THEY SOLD ME A CAR WITH A DEFECTIVE FUEL TANK. A RESPONSE REGARDING THIS MATTER WOULD BE APPRECIATED. DT

THE ABS INDICATOR LIGHT ON THE DASHBOARD INSTRUMENT CONTROL PANEL INTERMITTENTLY COMES ON. DURING THE TIME OF THE LIGHT BEING ON WE EXPERIENCE A GRINDING/RUBBING WHEN APPLYING THE BRAKES. SOMETIMES THE BRAKES WILL RUB AND GRIND AND THEN THE ABS LIGHT WILL COME ON. WE HAVE HAD THE R/F WHEEL SPEED SENSOR AND WIRING REPLACED TWICE, WE'VE ALSO HAD THE MASTER CYLINDER REPLACED ALSO. THERE ARE ALSO ASSOCIATED PROBLEMS THAT FAIL TO GET FIXED OR THEY GET FIXED AND THEN REOCCUR LIKE. THE SPEAKERS IN THE FRONT BUZZ LOUDLY THE LIGHTS INSIDE THE CAR WHEN IT IS DARK OUTSIDE SOMETIMES DIM AND FLICKER. JUST RECENTLY THE IGNITION SWITCH WENT DEFECTIVE FOR NO APPARENT REASON WE'VE HAVE HAD THIS VEHICLE IN THE SHOP OVER 6 TIMES AND IT IS GETTING OLD. I AM CONCERN ABOUT MY VEHICLES SAFETY NOW MORE THAN EVER BECAUSE IT TRANSPORTS MY WIFE, SON AND MY SOON TO BE BORN CHILD. I DON'T WANT TO BE CALLED IN THE MIDDLE OF THE NIGHT TO FIND OUT MY FAMILY WAS IN A ACCIDENT OR MAYBE WORSE. I JUST WANT MY VEHICLE FIXED RIGHT ESPECIALLY THE AMOUNT OF MONEY THEY CHARGED ME FOR THIS VEHICLE OR A VEHICLE THAT IS SAFER THAN MY CURRENT. I DON'T MIND PAYING A LOT FOR SAFETY BUT WHEN I PAY ALOT AND DON'T KNOW WHETHER I HAVE IT OR NOT IT ANGERS TO NO END. DT

NO SUMMARY. DT

THE VEHICLE CAN BE SHIFTED INTO REVERSE OF DRIVE FROM PARK WITHOUT APPLYING THE BRAKE. *TS *NLM

THE TRANSMISSION ON THIS VAN SUDDENLY WENT OUT WHILE I WAS DRIVING OVER RAILROAD TRACKS. FORTUNATELY, I WAS ABLE TO GET THE VAN OFF THE TRACKS BEFORE THE TRAIN CAME BY. THE VAN WAS TOWED TO THE DEALERSHIP WHO ACCUSED ME OF NOT PROPERLY MAINTAINING THE TRANSMISSION. MY HUSBAND TAKES CARE OF THE MAINTENANCE ON THIS VEHICLE AND FOLLOWED THE MANUFACTURER'S INSTRUCTIONS. THERE WAS NEVER ANY INDICATION THAT THERE WAS A PROBLEM WITH THE TRANSMISSION PRIOR TO IT'S FAILURE. THE TRANSMISSION SHOP HAS STATED THAT THE COOLER ON THE TRANSMISSION CAUSES A BACKFLOW OF FLIUD IN THE LINES FORCING THE TORQUE CONVERTER TO DROP METAL SHREDS INTO THE TRANSMISSION. THEIR OPINION IS THAT THE FAILURE WAS CAUSED BY A CHRYSLER DESIGN FLAW. JUST FROM THE LITTLE BIT OF RESEARCH WE HAVE DONE ON CAR POINT, IT IS VERY COMMON FOR THE TRANSMISSIONS IN THESE VANS TO FAIL BEFORE THEY REACH 50,000 MILES. I WAS LUCKY THAT MINE LASTED UNTIL 60,000. I HAVE HAD SEVERAL PROBLEMS WITH THIS MINIVAN, INCLUDING A DASHBOARD MELTING OVER THE AIRBAG AND A BELT NEEDING TO BE REPLACED 2X ALREADY AND QUITE POSSIBLY A THIRD NOW. CHRYSLER REFUSES TO STANS BEHIND THESE VANS BECAUSE THEY ARE OUT OF THE MILEAGE WARRANTY AND IT'S NOT RIGHT. THERE IS AN OBVIOUS AND CHRONIC PROBLEM WITH THESE MINIVAN TRANSMISSIONS THAT NEEDS TO BE FIXED. ANOTHER MOTHER MAY NOT BE SO LUCKY AND GET HER VAN OFF THE RAILROAD TRACKS WHEN THE TRANSMISSION. DT FAILS.THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. I LOOK FORWARD TO HEARING FROM YOU

WHILE VEHICLE WAS AT DEALER FOR TIRE REPLACEMENT, MECHANIC NOTICED THE FRONT ROTORS WERE RUSTING FROM THE INSIDE OUT. FRONT ROTORS HAD TO BE REPLACED. TS

VEHICLE WAS BROUGHT TO DEALERSHIP 6 TIMES FOR THE SAME REPORTED ELECTRICAL PROBLEM. WHEN VEHICLE WENT OVER BUMPS, TURNED RIGHT, OR OWNER TURNED ON THE HEAT.....THE INTERIOR LIGHTS WOULD FLASH, DOOR LOCKS WOULD GO UP AND DOWN, AND THE EMERGENCY BRAKE LIGHT AND THE DOOR AJAR LIGHTS ON THE DASH WOULD FLASH. EACH TIME WE BROUGHT THE VEHICLE TO BE CHECKED WE WERE TOLD THAT ELECTRICAL PROBLEMS WERE HARD TO DIAGNOSE UNLESS IT WAS PHYSICALLY HAPPENING WHILE BEING DIAGNOSED! THE DEALERSHIP ADJUSTED THE DOORS AND REPLACED THE BCM MOTOR UNDER THE DASH HOWEVER ELECTRICAL PROBLEMS CONTINUED AND ON 10/11/02 THE VEHICLE CAUGHT FIRE IN THE DASH BY THE STEERING COLUMN WHILE I WAS DRIVING IT WITH MY CHILDREN IN THE VEHICLE!!! WE GOT OUT WITHOUT INJURY THANK GOODNESS BUT THE VEHICLE WAS TOTALLY ENGULFED WITHIN 6 MINUTES! TO DODGE THIS WAS NO LOSS TO SUCH A LARGE COMPANY BUT TO MY HUSBAND AND I...IT COULD HAVE BEEN OUR 4 CHILDREN! MR

WHILE THE VEHICLE WAS IN MOTION, MY 8 YEAR OLD SON WAS SITTING IN A CHILD BOOSTER SEAT IN ONE OF THE 2ND ROW REMOVEABLE CAPTAIN'S CHAIRS. HE LIFTED HIS LEFT FOOT WHICH CAUGHT ON THE SEAT RELEASE MECHANISM. THIS ACCIDENTALLY DISENGAGED THE MECHANISM THAT LOCKS THE CHAIR TO THE FLOOR. THE CHAIR'S LOCK RELEASED AND THE CHAIR WAS NO LONGER SECURED TO THE FLOOR. WE HAD TO STOP THE VEHICLE AND RELATCH THE SEAT. THE LATCH IS DIFFICULT TO ENGAGE BUT VERY EASY TO DISENGAGE. THERE IS NOTHING THAT PROTECTS THE MECHANISM FROM ACCIDENTAL RELEASE. MR

WHEN TRYING TO APPLY BRAKES BRAKE PEDAL WILL GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK

FREEZER PLUGS IN ENGINE ARE RUSTING OUT WHICH RESULTED IN ENGINE OVERHEATING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

WHEN DRIVING AT 5-10 MPH TRANSMISSION IS JERKING, VEHICLE IS AT DEALERSHIP AT THIS TIME. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

WE WERE ON VACATION TO THE MOUNTAINS AND HAD JUST HAPPENED TO STOP AT A VISITORS CENTER. WE HEARD A LOUD POPPING NOISE. THE CAR WOULD MOVE FORWARD AND BACKWARDS BUT THE POWER STEERING WAS NOT WORKING LEAVING US UNABLE TO STEER THE CAR. HAD WE BEEN ON THE HIGHWAY GOING 65 MPH OR IN THE MOUNTAINS ON SWITCH BACKS WHEN IT BROKE THIS COULD HAVE PROVED FATAL. THE DODGE DEALER SAID THE TENSIONER HAD BROKEN AND THEY HAD TO REPLACE THE WHOLE PIECE. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*753523

THE CONSUMERS CHILD DOES NOT FIT PROPERLY INTO THE INTEGRATED CHILD SAFETY SEAT WHICH SAY IT HOLDS CHILDREN 22 LBS. AND OVER, THE STRAPS ARE VERY LOOSE EVEN AT THE TIGHTEST POSITION. NLM

THERE IS A NOISE IN STEERING WHEEL, VEHICLE VIBRATES WHEN CHANGING FROM DRIVE TO REVERSE GEAR. CONTACTED DEALER. ELECTRICAL SYSTEM PROBLEM *AK

1ST INCIDENT: JOHN ELWAY DODGE SERVICE ON 12/27/2000 FOR FINAL INSPECTION FROM THE SALE. ASKED TO CHECK RATTLE IN THE FRONT RIGHT DASH AND THE BRAKES, WHICH ACTED SOFT. NO PAPERWORK WAS GIVEN. 2ND TIME OCCURRED 11/13/2001: THE BRAKE PROBLEMS REPORTED TO JOHN ELWAY DODGE SERVICE, UNABLE TO GET IN BEFORE 2+ WEEKS. BROUGHT TO CHRISTOPHER'S DODGE WORLD, INC. 16655 W. COLFAX AVE. GOLDEN, CO 80401 303-238-7311. STATED THAT THE BRAKES FAILED WHEN TRIED TO STOP (PETAL FELT LIKE IT WENT TO THE FLOOR, BUT YET THE VAN DID NOT STOP.) ALSO COMPLAINED ABOUT THE RATTLE IN THE DASH AND ENGINE VIBRATION AT IDLE. INVOICE #24497 WHICH STATES EACH COMPLAINT AND THE FINDINGS A) ENGINE VIBRATION - UNABLE TO DUPLICATE CUSTOMERS COMPLAINT. B) RATTLE NOISE IN R/DASH - CAUSE: REPLACED BELT AND TENSIONER AND REPOSITIONED FUEL LINES. C) BRAKES - CLEAN, INSPECT, AND ADJUST REAR BRAKES. D) THE TRANSMISSION NEEDED TO BE SERVICED- BUT MY WIFE DECLINED. THE BILL WAS $62.00 AND THE MILEAGE WAS 13362. THE 3RD TIME @ A WEEK PRIOR TO 1/10/2002. COMPLAINED THE BRAKES WHEN DRIVING ON DRY GROUND WILL ACT AS IF THE ABS IS WORKING, THE VEHICLE SEEMS TO HAVE A SOFT PETAL AND NOT STOP THE VEHICLE PROPERLY. FINDINGS: A) TRANSMISSION - NOT DUE FOR SERVICE UNTIL 40K (FLUID CONFIRMED BY SERVICE MANAGER AT MY WIFE'S REQUEST DUE TO LAST SERVICE AT CHRISTOPHER' DODGE.) B) BRAKES- FOUND TO BE OPERATING NORMAL. MILEAGE WAS 15747. THE FOURTH TIME JUNE 2002- PUSHED ON BRAKES BUT WENT THROUGH STOP SIGN. THE 5TH TIME 7/1/02 UNDER 1

FUSE FOR TURN SIGNALS AND ABS LIGHT ON DASH KEEPS BLOWING, DEALER REPLACED FUSE 4 TIMES IN 3 WEEKS.*AK. CONSUMER STATED THE DEALER FOUND THE WIRE CASING RUNNING UNDER THE VEHICLE HITTING THE TRANSMISSION AND OVER TIME IT HAD WORN THROUGH THE COATING.*JB

REQUESTED INSPECTION DISCLOSED " FRONT BRAKES WERE OVERHEATED ANND WERE BLUED AND HAD FRONT BRAKE PADS SEPARATING FROM THE PAD BACKING WE AVOID CRASH STOPS AND DO LITTLE HILL DRIVING. PROBABLE MANUFACTURING DEFECT.*AK

VAN DROPS INTO NUETRAL WHEN DRIVING, DEALER CAN'T FIND ANYTHING, DODGE WON'T DO ANYTHING. BEEN IN SHOP REPEATEDLY. NOT REPAIRED GOINTTO KILL SOMEONE NEARLY REARENDED.*AK

VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND DRIVER'S SIDE SEATBACK COLLAPSED. CONSUMER STATED THAT SEATBACK SHOULD NOT HAVE COLLAPSED SO THAT DRIVER COULD HAVE NECK SUPPORT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

AS THE CONSUMER TURNED THE KEY IN THE IGNITION, NOT EVEN HAVING TIME TO PLACE THE GEAR INTO DRIVE, THE VEHICLE TOOK OFF WITH A POWER SURGE IN REVERSE.*YHCONSUMER WAS PARKED IN THE DRIVEWAY IN THE PARK POSITION, WHILE TURNING THE IGNITION, STILL IN PARK, THE VEHICLE TOOK OFF IN REVERSE DOWN THE DRIVEWAY, ACROSS THE ALLEY, AND LANDED IN THE NEIGHBORS POOL. *JG

REAR LEAF SPRING BROKE WHILE DRIVING. DEALER REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK

SERPENTINE BELT HAD BROKEN WHILE DRIVING. DEALER REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK

VEHICLE WENT INTO SAFE MODE WHILE DIVING CAUSING IT TO STOP. DEALER HAS REPAIRED VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK

THE ENTIRE BRAKING SYSTEM IS INSUFFICIENT FOR A VEHICLE OF THIS WEIGHT. THESE MINI VANS SIMPLY WILL NOT STOP UNLESS BRAKING COMPONENTS ARE NEW AND COOL. AFTER NOMINAL LOW SPEED CITY DRIVING, THE BRAKING SYSTEM SUFFERS SEVERE FADING. I SERIOUSLY DOUBT IF THE SYSTEM, WHEN WARM, HAS ENOUGH MUSCLE TO LOCK THE TIRES IF THE ANTILOCK SYSTEM WERE TO BE TEMPORARILY DISABLED OR DISCONNECTED. NHTSA ENGINEERS: TEST THESE BRAKES WARM WITH THE ANTILOCK DEFEATED. THEY ARE NOT STRONG ENOUGH TO LOCK THE TIRES! THE MANUFACTURER HAS "HIDDEN" AND ANEMIC BRAKING SYSTEM WITH THE ANTILOCK.*AK

I AM SURE THAT THIS IS A SAFETY PROBLEM BUT I AM UNSURE IF ANYTHING WILL BE DONE. IN THE MINIVAN THERE IS NO NEED TO STEP ON BRAKES WHILE CHANGING FROM DRIVE TO PARK OR REVERSE ETC. IT COULD EVEN BE DONE WHILE MOVING! I DO FEEL THAT THIS COULD BE A HAZARD AS WELL AS A LIABILITY. PLEASE EMAIL ME WITH YOUR SUGGESTIONS.*AK

CONSUMER STATES THAT THE VEHICLE VIBRATES AND PULLS TO THE RIGHT WHEN THE BRAKES ARE APPLIED.THE FRONT ROTORS NEED TO BE TURNED OR REPLACED.*JB

6 YEAR OLD CHILD WAS ABLE TO SLIP THE GEAR SHIFT IN DRIVE WHILE VEHICLE WAS ON. VEHICLE ROLLED BACKWARDS, ALMOST RUNNING OVER ANOTHER SIBLING, AND WENT THROUGH A FENCE. NO INJURIES OR FATALITES MANUFACTURER WAS NOTIFIED, AND STATED IT WAS NOT A SAFTEY FEATURE FOR VEHICLE. HOWEVER, IT WAS ADDED TO 2002 VEHICLE TO AVERT GEAR SHIFT FROM GOING INTO ANOTHER GEAR WHILE VEHICLE WAS IN MOTION.*AK

REAR SEAT BELT BUCKLES CAN BECOME UNDONE VERY EASILY. MANUFACTURER WAS NOTIFIED, AND WAS ASSISTING IN SOLVING PROBLEM.*AK *YH

MY WIFE WAS DRIVING THE VEHICLE WHEN SHE SMELLED A BURNING ODOR. SHE LOOKED BEHIND HER AND SAW FLAMES COMING OUT OF THE RIGHT REAR SIDE PANEL NEXT TO THE THIRD SEAT. SHE PULLED OVER AND CALLED 911. THE POLICE AND FIRE DEPT. CAME AND PUT OUT THE FIRE. THE FIRE DEPT. SAID IT APPEARED TO BE CAUSED BY AN ELECTRICAL SHORT. MY INSURANCE COMPANY, NEW JERSEY MANUFACTURERS INSURANCE CO., DECLARED THE CAR A TOTAL LOSS AND TOOK IT.

THE KNUCKLE TO THE TIE ROD BROKE IN TWO AT THE LEFT ARM, CAUSING ACCIDENT, CLAIM 22-V549-467. *SLC