2000 Dodge Grand Caravan complaints

AT 41,000 MILES SUFFERED TOTAL TRANSMISSION FAILURE W/ NO WARNING. VEH WOULD BUCK WHEN SHIFTED INTO REVERSE, AS WELL AS FORWARD GEARS. BROUGHT TO DEALERSHIP AND WAS TOLD IT WAS A FAILED DIFFERENTIAL, NEEDED TOTAL REPLACEMENT AND WAS NOT COVERED UNDER WARRANTY. (THIS VAN IS 10 DAYS/ 5000 MILES BEYOND THE WARRANTY PERIOD). WE HAD A PREVIOUS PROBLEM OF TRANS FLUID LEAKAGE WHICH WAS REPAIRED APPROX A YEAR AGO, AND WE HAVE FOLLOWED THE RECCOMENDED SERVICE SCHEDULE. THIS TIME AROUND THE REPAIR TOTALED $1900.

AC FAILED COOLING. UNIT HAS LOST ITS FREON CHARGE. UNIT WAS RECHARDEG AND DYE INSTALLED TO LOCATE LEAK. LEAK WAS FOUNG IN FRONT EVAPORATOR. WAS ADVISED CORE LEAK, NOT A COPPER TO ALUM JOINT, BUT THROUGH ALUMINUM PART OF CORE. APPEARED TO BE DETERIORATED BY ACID. OTHER INVOLVES THREE FAILURES ON BATTERY ON THIS VEHICLE. THE ORIGINAL, A REPLACEMENT INSTALLED IN OCT 2001 AND THAT FAILED THIS JULY 2003.

WINDSHIELD WIPERS DO NOT TURN OFF WHEN THE SWITCH IS TURNED OFF. THE WIPERS SWIPE AN ADDITIONAL 2 - 8 TIMES AFTER THEY ARE TURNED OFF, EVEN IF THE ENGINE IS OFF. THE DEALER TELLS ME THEY WILL NEVER FAIL TO COME ON, THEY ONLY FAIL TO GO OFF, AND THAT CHANGING THE SWITCH MAY NOT ELIMINATE THE PROBLEM. I AM CONCERNED THAT ONE DAY THE SWITCH WILL NOT RESPOND WHEN THE WIPERS ARE NEEDED AND VISIBILITY WILL BE COMPROMISED. IT HAS GOTTEN PROGRESSIVELY WORSE SINCE I HAVE HAD THE VAN.

WHILE DRIVING AT 45 MPH SERPENTINE BROKE. THIS IS THE FOURTH TIME SUCH AN OCCURANCE HAS HAPPENED WITH COMPONENTS RELATED TO THIS SYSTEM. EACH REPAIR AVERAGES 250-300 DOLLARS. THIS POSES A RISK TO US AS AS A FAMILY AS THE VEHICLE FAILS WITHOUT WARNING, IN A HIGHWAY THIS COULD PROVE DISASTROUS. *AK

I LIKE TO FILE A COMPLAINT REGARDING 2000 DODGE GRAND CARAVAN. THIS VEHICLE HAS EXPERIENCED THE SAME PROBLEM OTHER OWNERS HAVE COMPLAINED ABOUT REGARDING THE HORN AND AIR BAG NOT FUNCTIONING DUE TO A DEFECTIVE CLOCKSPRING HARNESS. CHRYSLER HAS REFUSED TO RECALL THIS COMPONENT OR ACKNOWLEDGE THIS AS A SAFETY ISSUE OTHER THAN SAYING IT SHOULD BE FIXED. MOST MINI-VAN OWNERS TRANSPORT FAMILIES IN THESE VEHICLES AND IT IS A SHAME THAT CHRYSLER WON'T DO ANYTHING ABOUT IT. *LA

WHILE DRIVING THE GEAR SHIFTER SHIFTED INTO NEUTRAL AND AS A RESULT THE VEHICLE WOULD NOT ACCELERATE. THIS ALSO HAPPENED WHILE STOPPED IN TRAFFIC. THE CONSUMER HAS SEVERAL WITNESSES TO THE PROBLEM BUT THE DEALER MECHANIC COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

TRANSAXLE PIN SLIPPED OUT OF POSITION AND RIPPED TRANSMISSION CASE OPEN. TRANSMISION WAS DESTROYED. FLUID DRAINED OUT IN LOCAL DRIVEWAY. EALERSHIP SAYS WILL COST $3,100 TO $3,400 TO REPLACE TRANSMISION WITH, NOT A NEW ONE, BUT A CHRYSLER REBUILT TRANSMISION.*AK ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 3 YEARS OLD ... 71,000 MILES ... WHEN TRANNY BUSTED. DEALERSHIP PREFORMED $150.00 POWERFLUSH TO TRANSMISION 1 1/2 YEARS AGO WITH SUPERIOR FLUID THAT WAS AVERT ANY PROBLEMS DUE TO ORIGINAL EQUIPMENT FLUID NOT RECOMENDED BECAUSE OF NOT BEING GOOD ENOUGH. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ AMY WHITFORD STOPPED VAN IN THE MIDDLE OF THE ROAD WHEN SHE THOUGHT SHE HIT SOMETHING (THE NOISE OF THE TRANSMISION PIN BREAKING THROUGH THE CASE) AND GOT OUT IN TRAFFIC WALKING AROUND VEHICLE WITH 3 YOUNG CHILDREN INSIDE. SHE NOTICED FLUID ON GROUND AND PULLED INTO NEAREST DRIVEWAY, WHERE REMAINDER OF FLUID RAN OUT. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I AM OUTRAGE TO FIND THAT THOUSANDS OF THESE EXACT FALURES HAPPEN WITH THESE CHRYSLER AUTOMATIC TRANSMISIONS AND CONTINUE. THE CONSUMER PAYS THE $3,300 PRICE FOR THESE KNOWN DEFECTS AFTER THEY TEAR THE TRANSMISION APART. THESE FAILURES ARE DANGEROUS AND ONLY IGNORED BECAUSE IT WILL COST THE MANUFACTURER INSTEAD OF ME. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CHRYSLER HAS MADE A BLUNDER HERE AND WANTS ME TO PAY FOR IT. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CAMERON R. WHITFORD ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ WHITFORD

DRIVER'S SIDE BRAKE PADS WORE OUT PREMATURELY. VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, WHERE THE MECHANIC REPLACED THE MASTER CYLINDER AND THE PADS. *AK

SERPENTINE BELT KEEPS SLIPPING OFF THE MAIN DRIVE.. HAVE HAD INTO THE SHOP 4TIMES FOR SAME PROBLEM. DEALER SAID IT IS A MOISTURE/SNOW HITTING THE BELT OFF.*AK

TRANSMISSION FLUID LEAKING FROM TRANSMISSION PAN SEAL AT 24000 MILES.*AK

WHEN THE BRAKE PEDAL WAS PRESSED, THERE WAS A GRINDING NOISE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND THE MECHANIC INDICATED THE INSIDE BRAKE PADS WAS CONTINUOUSLY WEARING OUT THE ROTORS. ON SEVERAL OCCASIONS, THE MECHANIC HAD TO REPLACE THE BRAKES AND THE PROBLEM CONTINUED. PLEASE PROVIDE MORE DETAILED INFORMATION. *JB

WHILE DRIVING 35 MPH IN THE RAIN CONSUMER NOTICED THAT CHECK ENGINE LIGHT CAME ON. A FEW SECONDS LATER VEHICLE LOST CONTROL, AND CONSUMER NEARLY HAD AN ACCIDENT. VEHICLE WAS TOWED TO A DEALER, WHO FOUND THAT THE SERPENTINE BELT HAD SLIPPED OUT OF THE PULLEYS. *AK

HI, MY NAME IS [XXX], I LIVE IN BRADLEY, IL. IN JUNE OF 2000, MY HUSBAND AND I PURCHASED A 2000 DODGE GRAND CARAVAN FROM, TAYLOR DODGE IN KANKAKEE, IL. ON OCTOBER 20, 2000 WITH ONLY 4500 MILES ON IT THE VAN BEGAN SLIPPING INTO NEUTRAL WHILE DRIVING. THIS VAN HAS BEEN IN OVER AND OVER TO THAT SHOP. I HAVE BEEN WITH OUT MY VAN ON A REGULAR BASIS, WITH OUT RESOLUTION. THE OWNER OF THE DEALERSHIP, [XXX], WAS IN THE VAN - IN HIS SHOP AND THE VAN DROPPED INTO NEUTRAL WHEN HE PUT IT INTO DRIVE. (NOT MOVING). AFTER MANY VISITS OF WE CANNOT DUPLICATE THE PROBLEM, THE CHRYSLER CORP WAS CONTACTED BY DODGE. A RETURN FAX TO THE PRIOR SERVICE MANAGER [XXX] , TOLD THEM NOT TO DO ANYTHING UNTIL THE PROBLEM IS DUPLICATED. I HAVE TALKED TO [XXX] ASKING HIM TO REPLACE THIS VAN, OF COURSE HE CANNOT DO THAT. I HAVE EMAILED DODGE CORP ASKING THEM TO FIX OR REPLACE AS THIS IS A SAFETY ISSUE. A COUPLE OF WEEKS AGO THEY REPLACED THE TRANSMISSION, WITHIN 2 WEEKS THE VAN WAS DOING THIS AGAIN. I CALLED AND WAS TOLD THEY WOULD GET BACK WITH ME. I HAD TO CALL THEM BACK. THE RESOLUTION THIS TIME WAS BRING IT IN WILL TAKE IT FOR A DRIVE. WHICH OF COURSE I DID, OF COURSE IN A 10 MINUTE DRIVE IT DID NOT DO THIS. THE BOTTOM LINE IS, I CANNOT MANIPULATE THE VAN TO DO THIS AND WHEN YOU ARE DRIVING 45 MILES PR HOUR AND THE VAN DROPS INTO NEUTRAL IT IS A SAFETY ISSUE. WE HAVE HAD MANY CLOSE CALLS WITH THIS VAN IN BEING REAR END. I HAVE PUT LARGE SIZE LEMONS IN MY WINDOWS AND PAINED ON THE VAN, 3 YEARS AND DODGE CA

WATER KEPT ENTERING PASSENGER CABIN WHENEVER IT RAINED DUE TO OPEN SEAM ON WINDSHIELD BENEATH THE WINDSHIELD WIPERS.*MR CONSUMER PAID $27063 FOR THE REPAIR. AFTER NOTIFYING DODGE, THEY REIMBURSED HER HALF OF THE EXPENSE EVEN THOUGH IT WAS OVER THE MILEAGE AND YEAR OF THE WARRANTY. *PH

BRAKE LIGHT KEPT COMING ON, BUT ONLY WHEN TURNING LEFT. TOOK VAN TO DEALER WHERE BOUGHT NEW IN SEPT. 2000 - GUPTON MOTORS IN SPRINGFIELD, TN. SERVICE REP SAID THAT'S NORMAL AND IT MEANS BRAKES NEED REPLACING. REPLACED BRAKES. ALSO, TIRES DON'T LAST AS LONG AS THEY SHOULD, EVEN UNDER NORMAL DRIVING CONDITIONS. RIDING ON 3RD SET WITH LESS THAN 65,000 MILES. DEALER HELP? YEAH, RIGHT. WHAT A JOKE! LOCAL INDEPENDENT GARAGE DIAGNOSED CURRENT PROBLEM AS BEING MASTER CYLINDER LEAK. NEEDS REPLACING. CONTACTED MANUFACTURER, BUT THEY SAY THEY KNOW OF NO PROBLEMS RELATING TO THIS. PARTICULAR DEALER DOESN'T CARE EITHER. TYPICAL, BUT THEY SHOULD THINK ABOUT FUTURE SALES TO ME OR ANYBODY I TALK TO. *LA

WHILE BRAKING AT VARIOUS SPEEDS THERE WAS A CRACK INSIDE THE FRONT MASTER BRAKE CYLINDER. WHEN BRAKES WERE DEPRESSED BRAKE PEDAL WOULD GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. *AK

VECHILE WILL SHIFT INTO REVERSE OR DRIVE WITHOUT BRAKES APPLIED. ANY CHILD COULD SHIFT WHILE ENGINE IS RUNNING AND COULD CAUSE FATAL ACCIDENT. *LA

LAST NIGHT MY TRANSMISSION BLEW UP FOR THE 2ND TIME. THE FIRST TIME THE VAN WAS A YEAR OLD. THIS TIME I AM PAST MY WARRANTY, BUT THE BRAKES LOCKED UP ON ME & 2 OF MY CHILDREN ALMOST ENDED UP IN THE POMPTON WATER FALLS. THE DEALERSHIP AND MANUFACTURER BASICALLY TOLD ME "OH WELL--YOUR ON YOUR OWN." THIS SHOULD NOT HAVE HAPPENED TWICE IN THREE YEARS.. THIS IS A DANGEROUS SITUATION AND I HOPE YOU CAN HELP PREVENT THIS FROM HAPPENING TO OTHERS... MY VAN WAS METICULOUSLY CARED FOR... THIS SHOULD NOT HAVE HAPPENED!! THANK YOU FOR ANY HELP YOU CAN GIVE ME.. *LA

WATER WAS LEAKING THROUGH THE WINDSHIELD ON PASSENGER'S SIDE. DEALER WON'T ADMIT IT WAS A DEFECTIVE WINDSHIELD. *AK

2000 DODGE GRAND CARAVAN SPORT PURCHASED NEW JAN 26, 2000; WELL MAINTAINED WITH 30,000 MILE WARRANTY MAINTENANCE PERFORMED; TRANSMISSION FAILED AT 41, 343 MILES WITH NO WARNING; REQUIRED TOTAL OVERHAUL. NO NEW TRANSMISSION AVAILABLE; NO REBUILT TRANSMISSION AVAILABLE IN US WITH A BACKLOG OF AROUND 275 AWAITING DELIVERY. AS A RESULT , TRANSMISSION HAD TO BE LOCALLY REBUILT AND THE VEHICLE WAS OUT OF SERVICE FOR 10 DAYS. FAILURE OCCURRED 671 MILES FROM HOME CAUSING GREAT PERSONAL INCONVENIENCE AND EXPENSE. *LA

HORN BLOWING WHILE NO ONE IS IN THE VAN. *JB

SERPINTINE BELT TENSIONER BROKE ON 2000 DODGE GRAND CARAVAN REQUIRING VEHICLE TO BE TOWED TO DEALER FOR REPAIRS.

THE CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED. THE CONSUMER STATED THE HAND BRAKE LEVER FAILED TO STOP THE VEHICLE WHEN APPLIED. PLEASE PROVIDE FURTHER DETAILS.*AK *PH *JB

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING, THE VEHICLE WILL OFF, WHICH CAUSED THE CONSUMER TO PULL OVER. DEALER NOTIFIED. *AK BEFORE THE CONSUMER RECEIVED THE LETTER, THE VEHICLE SHUT DOWN AGAIN. *SCC *JB

ELECTRIAL SHORT THAT RENDER ALL DASHBOARD GAUGES TO CEASE FUNCTIONING.N ADDITION, ELECTRICAL SHORT DID NOT ALLOW TRANSMISSION TO PROPERLY SHIFT GEARS.LECTRICAL SHORT CAUSED ADDITIONAL DAMAGE TO CIRCUIT BOARD (SO THE DEALER CLAIMS)

I JUST FOUND THIS WEB SITE. AND NEVER REALIZED HOW MANY PEOPLE HAVE HAD THE SAME PROBLEMS. MY FIRST PROBLEM WAS WHEN MY 3 YEAR OLD DAUGHTER DROVE MY CAR ON THE NEIGHBORS LAWN BECAUSE YOU DO NOT NEED TO STEP ON THE BRAKE TO PULL IT OUT OF GEAR. I THEN LOOKED IN THE OWNER MANUAL WHICH STATED IT WAS EQUIPPED WITH THAT FEATURE. I HAVE CONTACTED EVERYONE I COULD AND NO ONE IS WILLING TO HELP OR SOLVE THIS PROBLEM. MY NEXT INCIDENT WAS WHEN MY SERPENTINE BELT BROKE WHICH CAUSED MY POWER STEERING PUMP AND PULLEY TO BREAK AND HAD PARTS DANGLING. THANK GOODNESS I WAS IN MY DRIVEWAY. I HAVE HAD MY BRAKES DONE 3 TIMES, AND MY LATEST PROBLEM WAS MY HEATER CORE AND THERE WAS WATER LEAKING INSIDE MY CAR. I WISH SOMEONE COULD HELP I PAID A LOT OF MONEY FOR THIS CAR! *NLM

MY INFINITY RADIO SYSTEM STARTED LOSING ITS TIME AND WHEN I SHUT THE CAR OFF IT SHUT THE RADIO AND THE NEXT THING I KNEW THE RADIO/CD/CASSETTE PLAYER WAS DEAD WITH A CD STILL IN IT. I BROUGHT IT TO MY MECHANIC WHO SAID WITH THIS MAKE/MODEL AND YEAR VAN THIS WAS VERY COMMON FOR THE RADIO TO DIE. HE SAID THEY HAD NUMOROUS PEOPLE COMPLAIN AND HAVE TO BUY NEW RADIOS. THIS IS A 3 YR OLD VAN I SHOULD NOT HAVE TO BE REPLACING THE RADIO IN IT. OF COURSE I CANNOT EVEN GET A COMPARABLE SYSTEM WITHOUT SPENDING AT LEAST $350.00 I THINK IF THIS IS HAPPENING TO DODGE GRAND CARAVANS A LOT THEN THERE SHOULD BE A RECALL AND THE MANUFACTURER SHOULD REPLACE THE SYSTEM.*AK

THERE IS A CLUNKING LOOSE RATTLE SOUND UPON ANY TYPE OF MOVEMENT LOCATED SEEMINGLY AT THE BASE OF THE STEERING COLUMN. THE VEHICLE MUST BE ROLLING FORWARD OR COMING TO A STOP TO BE HEARD. I HAVE TAKEN IT TO A SHOP AND THEY CONFIRMED THE NOISE BUT COULD NOT VISIBLY SEE A PROBLEM AND RECOMMENDED I HAVE THE DEALER TAKE IT APART. THE CLUNKING IS GETTING PROGRESSIVLEY WORSE AND LOUD.*AK

THE EMERGENCY BRAKE CABLE GETS DISCONNECTED CAUSING THE EMERGENCY BRAKE TO ENGAGE ON MY 2000 DODGE GRAND CARAVAN SPORT. *AK

SERPENTINE BELT SLIPPED OFF OF IDLER PULLEY. BELT WRAPPED AROUND CRANKSHAFT PULLEY, WHICH MADE THE TIMING BELT SLIP. POWER STEERING FAILED, CAUSING MY 18 YEAR OLD SON TO FIND A PLACE TO PULL OVER. ENGINE FAILED DUE TO TIMING OUT OF SEQUENCE.*AK COST TO REPAIR: $460 FOR TIMING BELT REPLACEMENT. BELT FAILED A SECOND TIME. IDLER PULLEY WAS REPLACED FOR $260.

THE FRONT ROTORS RUSTED AND THE PADS WORE OUT BEFORE 50000 MILES. *NLM THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS DUE TO NORMAL USE. PH *JB

VEHICLE WHEEL ROTORS RUSTED.*MR THE FRONT WHEEL ROTORS WERE "PITTED AND RUSTED" PREMATURELY, AND CONSUMER RECEIVED CONTRADICTING ANSWERS AS TO WHY AND HOW THIS COULD HAPPEN WITH 27121 MILES ON THE VEHICLE. *PH *JB

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK

THE VEHICLE EXPERIENCED THE SAME DEFECT WITH THE FUEL SYSTEM LEAKAGE AS STATED IN RECALL 00 V 268 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *AK *SCC *JB

THE FRONT WHEEL ROTORS WERE "PITTED AND RUSTED." THE CONSUMER CONSULTED THREE DIFFERENT MECHANICS UNTIL ONE FINALLY TOLD HIM THE PROBLEM WAS A RESULT OF "CHEAP MATERIALS." *PH *JB

AUTOMATIC TRANSAXLE: WITHIN THE FIRST 5, 000 MILES I COMPLAINED TO THE DEALER ABOUT A "JUMP" IN THE TRANMISSION. I WAS ADVISED BY THE SALESPERSON AND SERVICE DEPARTMENT THAT IS WAS NORMAL. AFTER DRIVING OTHER 2000 GRAND CARAVANS, I NOTICED IT TO BE THE SAME.WITHIN THE FOLLOWING 10, 000 MILES THE JUMP STILL EXISTED AND PROGRESSIVELY GOT WORSE. I AGAIN RETURNED TO THE DEALER AND AGAIN WAS ADVISED IT WAS NORMAL. AFTER A TOTAL OF 36, 000 MILES, THE TRANSMISSION DIED. I NOW HAVE TO PAY OUT OF POCKET FOR REAPIRS AND WANT OTHER CONSUMERS TO KNOW THAT THE TRANSMISSION SENSORS AND POWERTRAIN CONTROL MODULES (PCM) ARE FAULTY AND COULD CAUSE INJURIES IF NOT CHECKED OR REPLACED. A "JUMPY" TRANSMISSION COULD CAUSE A VEHICLE TO ACCEL OR DECEL OUT OF CONTROL. MY NEIGHBOR'S 2000 GRAND CARAVAN TRANSMISSION SENSOR POWERTRAIN CONTROL MODULE (PCM) WENT OUT AFTER 15, 000 MILES AND HAD TO GET IT REPLACED. IT WAS NOT UNDER WARRANTY. HE HAD TO PAY FOR THE REPAIR OUT OF POCKET.*AK

YEAR 2000 DODGE GRAND CARAVAN - SERPENTINE BELT TENSIONER FAILED RESULTING IN SHREDDED BELT AND TOWING. VAN HAD ONLY APPROXIMATELY 47,500 MILES. REPAIRED AT GOODYEAR FOR APPROX. $200 (INCLUDING NEW BELT) WHO INDICATED THIS IS A COMMON PROBLEM SUCH THAT THE DODGE DEALER HAD MORE THAN 15 IN STOCK. FORTUNATELY THIS OCCURRED NEAR A POLICE STATION WHERE MY WIFE GOT ASSISTANCE (SINCE STEERING, ETC. HAD NO POWER AND NOT ON THE HIGHWAY OR RUSH HOUR TRAFFIC WHICH WOULD HAVE BEEN HAZARDOUS. I HAVE ALSO READ OTHER COMPLAINTS FROM OWNERS WITH THIS SAME ISSUE. *AK

YEAR 2000 DODGE GRAND CARAVAN REJECTED IN EMISSIONS TESTING WITH ON-BOARD COMPUTER. VAN COMPUTER CANNOT COMMUNICATE WITH EMISSIONS TESTING COMPUTER. EMISSIONS CENTER NOTED CHRYSLER SERVICE BULLETIN 18-10-00 AND SUGGESTED DEALER SERVICE FOR "RE-FLASHING" AT OWNER EXPENSE. I HAD ATTEMPTED TO BE PROACTIVE BEFORE TESTING UPON HEARING OF OTHER COMPLAINTS ON SAME ISSUE BY CONTACTING CHRYSLER AND ALEXANDER DODGE (DEALER). CHRYSLER INITIALLY DENIED KNOWLEDGE OF ANY EMISSIONS PROBLEMS. AFTER THE DEALER CONFIRMED A PROBLEM AND STATED THERE IS ONLY A 50/50 CHANCE THE VAN WILL PASS EMISSIONS AND AFTER I OBTAINED THE SERVICE BULLETIN #, ONLY THEN DID CHRYSLER SAY THERE WAS AN ISSUE BUT THEY REFUSED TO TELL ME ABOUT IT UNLESS I PROVIDED THEM WITH A VISA OR MASTERCARD NUMBER. I AM AMAZED THAT CHRYSLER IS NOT STANDING BY THEIR PRODUCT OR CUSTOMERS. THEY WANT ME TO PAY THEM SO THEY CAN TELL ME ABOUT THEIR PROBLEM WITH THEIR VEHICLE AND THEN THEY WANT ME TO PAY THEM TO FIX THEIR PROBLEM. IF CHRYSLER KNOWS THERE IS A PROBLEM, THE DEALER KNOWS THERE IS A PROBLEM, AND CUSTOMERS CANNOT GET EMISSIONS TESTING OR RENEW VEHICLE TAGS, THEN WHAT CAN BE DONE ABOUT CHRYSLER NOT ASSISTING THE CONSUMER?*AK

WE HAVE A DODGE GRAND CARAVAN WITH GEN3 SEAT BELTS AND HAVE HAD THEM COME UNBUCKLED SEVERAL TIMES WHEN USING A CHILD SAFETY SEAT. *NLM

I HAVE TAKEN VEHICLE TO THE DEALER 7 TIMES TO FIX ELECTRICAL ISSUES. WHEN HEADLIGHTS ARE ON DASH FUNCTIONS CRASH, LOCKS DON'T WORK, WIPERS DON'T WORK, CHECK ENGINE LIGHT ON. DEALER HAS REPLACED FUSES, RE-WIRED, REPLACED BODY CONTROL MODULE. DEALER IS UNABLE TO RESOLVE PROBLEM. NOW DEALER ADVISES THAT IN ORDER TO FIX THE PROBLEM, IT WILL REQUIRE 3 ELECTRICAL HARNESSES, COSTING $3000! *JB

I OWN A 2000 DODGE GRAND CARAVAN AND I WANT THE GEN 3 SEAT BELTS RECALLED. I ALWAYS MAKE SURE EVERYONE BUCKLES UP BEFORE I EVEN PUT THE VAN IN DRIVE, BUT WHAT GOOD WILL THAT DO IF THE SEAT BELT COMES UNDONE? *NLM

I HAVE SEEN ON TV AND READ ON THE UNSAFEBELTS.COM WEBSITE ABOUT THE DEFECT IN THE GEN3 SEAT BELTS CONTAINED IN MANY CHRYSLER, DODGE, JEEP VEHICLES. I AM REGISTERING A FORMAL COMPLAINT TO ASK THAT ALL GEN3 SEAT BELTS BE REPLACED FOR FREE BY THE MANUFACTURER WITH THE GEN4 SEAT BELTS.

WHILE DRIVING THE CONSUMER HEARD A GRINDING NOISE AND PULLED OVER. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE LEFT FRONT AXLE HAD BROKEN. THE VAN HAS BEEN MODIFIED BY "BRAUN ENTERVAN" FOR DISABLED ACCESS. *NLM

WHEN THE VEHICLE WAS IN SECOND GEAR, IT BECAME STUCK. THE DEALER INFORMED CONSUMER, THE TRANSMISSION NEEDED TO BE REPLACED. *JB

PINION PIN OF THE AUTOMATIC TRANSMISSION CAME OUT AND DESTROYED THE TRANSMISSION. A STANDARD PIN RETAINING CLIP WOULD HAVE PRECLUDED THE PROBLEM. *JB

THE CONSUMER HEARD A NOISE FROM THE UNDER CARRIAGE OF THE VEHICLE, WHEN THE CONSUMER DEPRESSED THE GAS PEDAL, THE RPMS INCREASED, BUT THE SPEED DID NOT. THE DEALER DIAGNOSED THE TRANSMISSION DIFFERENTIAL FAILED WHICH RESULTED IN A $3000 REPAIR. *JB

I HAVE OWNED A 2000 GRAND CARAVAN FOR 6 MONTHS AND IT HAS 40 THOUSAND MILES ON IT AND I AM ALREADY HAVING TRANSMISSION PROBLEMS. THIS IS THE 4TH TIME I HAVE HAD TO TAKE IT TO BE LOOKED AT ABOUT THE TRANSMISSION, NOW THE DEALERSHIP SAYS IT NEEDS A TOTALLY NEW TRANSMISSION THIS VAN IS NOT THAT OLD AND DOES NOT HAVE THAT MANY MILES ON IT. I AM STARTING TO THINK I MADE A BAD CHOICE TRADING MY FORD IN FOR A DODGE VAN. *JB

MY 2000 DODGE GRAND CARAVAN HAS ON THREE OCCASIONS LOCKED ITSELF AFTER I CLOSED THE DRIVER DOOR. THE LOCKSMITH WHO CAME OUT AND THE REP I TALKED TO FROM CHRYSLER BOTH SAID THIS IS COMMON WITH THIS MODEL. IF THIS IS A COMMON PROBLEM, THERE SHOULD BE A RECALL. *JB

I HAVE BEEN HAVING A PROBLEM WITH MY TRANSMISSION LEAKING FROM THE TRANSMISSION COOLANT HOSE. VEHICLE WAS STILL UNDER WARRANTY, TOOK TO DODGE DEALER AND THEY REPLACED HOSES AND CLAMPS, 1 MONTH LATER LEAKING AGAIN AND THEY STATED THAT IT WAS PROBABLY A BAD PART. THEY REPLACED THEM AGAIN. 1 YEAR LATER PROBLEM RETURNS AND NOW THEY WANT TO CHARGE ME TO REPLACE THE HOSES, THE REASON THIS HAPPENED ACCORDING TO THEM WAS THE HOSE CLAMPS THEY USED. NOW THEY HAVE CHANGED THE CLAMPS, THIS SHOULD NOT BE MY RESPONSIBILITY TO PAY FOR SINCE THEY ARE CHANGING A MANUFACTURER'S PART. THIS SHOULD BE A RECALL. *JB

THE TRANSMISSION FAILED WITHOUT WARNING, THE DEALER STATED THE DIFFERENTIAL PIN WENT THROUGH THE TRANSFER CASE.*JB