Page 8 of 9 · complaints 351–400 of 442

2000 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Engine and Engine Cooling › Engine
Filed May 1, 2002MD

WHILE DRIVING 25 MPH, THE POWER STEERING WENT OUT, DEALER DETERMINED THE BELT TENSIONER BOLT HAD SHEARED OFF CAUSING ENGINE TO LOOSEN UP. *JB *YD

Wheels › Hub
Filed Apr 30, 2002MI

VEHICLE HAS 16 INCH WHEELS AND FULL WHEEL COVERS (HUB CAPS). I REMOVED THE WHEEL COVERS AT ABOUT 56000 MILES TO ROTATE THE TIRES. THIS IS THE FIRST TIME THAT I HAD REMOVED THE COVERS. WHEN I REMOVED THE COVERS THREE OR FOUR OF THE MOLDED PLASTIC CLIPS BROKE OFF ALL FOUR COVERS. I CONTACTED THE DEALER WHO CONTACTED CHRYSLER REP GREG JANKOWSKI WHO REFUSED ANY ASSISTANCE DUE TO MILEAGE. I CONTACTED CHRYSLER CUSTOMER RELATIONS REP MARTIN SHAGER WHO REFUSED ANY ASSISTANCE DUE TO MILEAGE. I HAVE LOST ONE COVER ON THE ROAD. WHEN WHEEL COVERS COME OFF AT ROAD SPEEDS, I SEE THAT AS A SAFETY PROBLEM. I DO NOT SEE MILEAGE AS AN ISSUE. IF THE PLASTIC RETAINING CLIPS BREAK OFF IN TWO YEARS, I SEE THAT AS A STRUCTURE OR MATERIAL PROBLEM.*AK

Electrical SystemFire
Filed Apr 30, 2002HI

THERE WAS SMOKE COMING FROM THE VEHICLE, THE INSURED PULLED OVER CHECKED UNDER THE HOOD AND SAW THERE WAS A FIRE, FIRE DUE POSSIBLY FROM THE ELECTRONIC CORROSION SYSTEM.(CLAIM#51-0491-429)*JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 19, 2002IL

CONSUMER STATES THAT THE SERPENTINE BELT HAVE BROKEN AND REPLACE FOR THE THIRD TIME WHILE DRIVING, THE PROBLEM IS REOCCURRING FOR THE FOURTH TIME. DEALER NOTIFIED. NLM

Fuel System, Gasoline › Fuel Injection System
Filed Mar 27, 2002MI

( NHTSA ID# 00V-260-000 MANUFACTURER RECALL ID# 895 ) THE MANUFACTURE HAS ON BACKED ORDER FOR 15,000 PARTS. MANUFACTURE NOTIFIED AND NO ONE WITHIN THE CITY OR CLOSESET CITY HAS ANY AVAILABLE. NLM

Suspension
Filed Mar 20, 2002OH

VEHICLE WOULD START TO PULL TO LEFT WHEN CONSUMER WAS DRIVING. CONTACTED DEALER, AND DEALER HAD REPLACED BRAKES AND TIRES, THINKING THAT WAS THE PROBLEM, BUT THE PROBLEM STILL EXISTED. *AK. A BAD TIE ROD FAILURE CAUSED THE VEHICLE PULL TO THE LEFT. *YH

Seat Belts › Front › Anchorage
Filed Mar 11, 2002TX

I HAVE GRAVE CONCERNS ABOUT THE GEN-3 SEATBELT LATCHES ON MY VEHICLE. *AK

Seat Belts › Front › Anchorage
Filed Mar 10, 2002FL

VAN HAS GEN 3 SEAT BELTS WHICH DISENGAGE TOO EASILY. *AK

Seat Belts › Front › Buckle Assembly
Filed Mar 8, 2002NY

RED RELEASE BUTTON ON DRIVER'S SIDE SEAT BELT CAN EASILY BECOME UNLATCHED. CONSUMER WAS MADE AWARE OF PROBLEM AFTER WATCHING A PRIME TIME SPECIAL ON TELEVISION. MANUFACTURER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION. *AK

Seat Belts › Front › Buckle Assembly
Filed Mar 8, 2002CO

THE SAFETY BELT USED TO STRAP IN MY 1YR OLD DAUGHTER'S CAR SEAT HAS CAME UNBUCKLED A NUMBER OF TIMES WHEN MY 7 YR OLD IS BUCKLING HER OWN BELT AND BARELY BUMPS THE RELEASE BUTTON WITH HER HAND OR ELBOW.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 23, 2002NY

AFTER HAVING THE CAR FOR A FEW MONTHS MY WIFE STARTED COMPLAINING ABOUT THE BRAKES. I THOUGHT IT WAS HER. EVENTUALLY SHE BROUGHT THE VEHICLE TO THE DEALER TO BE CHECKED. THEY REPLACED MASTER CYLINDER 7/31/01. ON AUGUST 29 2001 SHE BROUGHT IT TO THEM AGAIN FOR BRAKE PROBLEM. THEY BLED AND ADJUSTED THE SYSTEM. ON 2/10/02 MY WIFE COMES INTO THE DOOR AND SAYS SHE CAN'T DRIVE THE CAR. THERE IS A LOUD GRINDING NOISE. IT WAS TOWED TO THE NEAREST DEALER. THEY SAID THAT THE FRONT BRAKES WERE WORN TO BACKING PLATES AND THERE IS NO TO LITTLE TREAD LEFT ON THE FRONT TIRES. WE DECLINED THEM DOING THE REPAIRS. WE BROUGHT IT TO KING BEAR. THEY TOLD US IT NEEDED NEW ROTORS. WE HAD THEM CUT THE ROTORS AND PUT NEW PADS ON. WE BROUGHT IT BACK TO THE DEALER WE BOUGHT IT FROM ON 2/20/02. I FELT IT WAS RIDICULOUS THAT THE BRAKES, ROTORS AND TIRES ALL NEEDED REPLACING AT 19,000 MILES AND WANTED THE BRAKE SYSTEM CHECKED. THEY SAID IT IS NORMAL BRAKE OPERATION. WE BOUGHT A DODGE MINIVAN IN 1990. WE REPLACED FRONT AND REAR BRAKES AT 48,878 MILES. WE PUT 4 NEW TIRES ON AT 50,000 MILES. WE REPLACED FRONT AND REAR BRAKES AT 82,190 MILES. REPLACED 4 TIRES AT 108,520 MILES. REPACED FRONT ROTORS AND PADS AT 108,537 MILES. MY BROTHER HAS A 1998 DODGE PICKUP AND JUST REPLACED THE BRAKES AT 48,000 MILES. CAN YOU HELP US? *AK (TIRESIZE: P215/65R15)

Electrical System › Wiring › Front UnderhoodFire
Filed Feb 18, 2002VA

CAR WAS TOTALLY CONSUMED IN FIRE. NO ACCIDENT OR INVOLVEMENT WITH ANY CAR OR OBJECT. *AK

Power Train
Filed Feb 11, 2002CA

SPEEDOMETER ERRATIC WHILDE DRIVING FREEWAY SPEEDS. THE SPEEDOMETER WILL JUMP TO 120 CAUSING THE ENGINE TO STALL IF THE NEED IS NOT RELEASED. THIS HAPPEN ON THE FREEWAY AND HAD TO COAST OVER TO THE EMERGANCY LANE "IMEDIATLY" . THE CAUSE WAS THE RSS SPEED SENSOR (203 C 4800879 AND THE OUTPU RSS SPEED SENSOR 204 C) THIS IS A MAJOR SAFTY ISSUE WHEN IT STALL ON THE FREEWAY WITH MY FAMILY IN THE MINIVAN. THIS SHOULD NOT HAVE BEEN A REPAIR PAYED FOR BY THE CONSUMER FOR FAULTY DESIGN! *AK

Power Train › Automatic Transmission
Filed Jan 23, 2002VA

THE TRANSMISSION HAS BEEN REPAIRED TWICE. THE FIRST INCIDENT WAS AT 32,716 MILES. THE SYMPTOMS AT THIS TIME WAS A TRANSMISSION SLIPPAGE WHEN AT IDLE (AND A GRINDING NOISE) AND A HESITATION TO GO INTO REVERSE. THE TRANSMISSION WAS REBUILT AT THE DEALERSHIP (SEALS REPLACE). AFTER DRIVING APPROXIMATELY 200 MILES CONTINUOUSLY THE TRANSMISSION SUDDENLY FAILED WITH NO PRIOR WARNING WHILE DRIVING 65 MPH. WE WERE BARELY ABLE TO PULL OFF THE HIGHWAY IN HEAVY TRAFFIC. THE TRANSMISSION HAS BEEN REPLACED WITH A NEW ONE. HOW CAN A VEHICLE GO THROUGH 2 TRANSMISSIONS IN 33,000 MILES? I HAD MY FAMILY (INCLUDING 2 CHILDREN UNDER AGE 2) IN THE CAR DURING THIS. WE WENT FROM 65 MPH IN HEAVY TRAFFIC IN THE MIDDLE LANE TO 20 MPH IN LESS THAN A 30 SECONDS WITH THE RPM'S REDLINED. WE WERE LUCKY NOT TO HAVE BEEN IN AN ACCIDENT. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002VA

WHILE DRIVING, VEHICLE LOST POWER AND THEN CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 46-0518-766. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 14, 2002CA

CONSUMER IS HAVING PROBLEMS WITH BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS TAKEN VEHICLE TO THE DEALERSHIP THREE TIMES ALREADY TO GET BRAKE PADS REPLACED. PLEASE PROVIDE MORE INFORMATION. *AK

Equipment Adaptive/MobilityCrash
Filed Jan 11, 2002GA

CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED, THE ACCELERATOR HAND LEVER BECAME STUCK.*AK.*JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 7, 2002SC

SUMMARY: SINCE NOVEMBER 2000 MY 2000 DODGE GRAND CARAVAN HAS BEEN IN THE SHOP 7 TIMES RELATED TO THE BRAKE SYSTEM FAILING. THREE OF THOSE TIMES THE MASTER CYLINDER WAS REPLACED. THE MOST RECENT OCCURANCE WAS NOVEMBER 16TH. THEY ARE ONCE AGAIN FAILING. THE FOLLOWING IS THE TIMELINE OF REPAIRS: 11/29/00 MCKINNEY DODGE, 15,396 MILES, MASTER CYLINDER REPLACED, FRONT BRAKE ROTORS RE-MACHINED; 02/06/01 @ 19,224 MILES, SYSTEM "SLUSHY"- BRAKES BLED; 02/28/01 @ 20,334 MILES, SYSTEM "SLUSHY"- BRAKES BLED; 03/03/01@ 20, 527 MASTER CYLINDER REPLACED; 04/17/01, BENSON DODGE, 22,097 MILES, SYSTEM "SLUSHY" BRAKES BLED; 04/16/01 DAIMLER/CHRYLSER CONTACTED, REF # 8524982; 11/16/01 @ 32, 328 MILES, MASTER CYLINDER REPLACED; 11/16/01 DAIMLER/CHRYSLER CONTACTED, REF # 9367556; 11/19/01 @ 32,500, RETURNED TO BENSON DODGE, MASTER CYLINDER LEAKING FLUID; 01/07/02 DAIMLER CHRYSLER CONTACTED, REF# 9519579. THE VEHICLE IS GOING TO BENSON DODGE TOMORROW (01/08/02) ONCE AGAIN FOR THE SAME PROBLEM. THE BRAKE SYSTEM IS ONCE AGAIN "SLUSHY" AND THE PEDAL IS GRADUALLY GOING TO THE FLOOR.*AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Dec 30, 2001NC

2 FRIENDS HAVE HAD SAME PROBLEM WITH TRANSMISSION LEAKING FLUID.*AK

Suspension › Front › Springs › Torsion Bar
Filed Dec 16, 2001CO

FIRST NOTICED BUMPING NOISE UNDER FRONT END WHEN I WAS MAKING A RIGHT TURN AND GOING OVER A DIP OR BUMP IN THE ROAD. EVENTUALLY, THE NOISE HAPPENED TURNING LEFT OR RIGHT OR GOING OVER ANY BUMPS OR DIPS IN THE ROAD (EX. RAILROAD TRACKS, SPEED BUMPS ) THE FRONT END OF VAN SOUNDED LIKE IT WAS ACTUALLY HITTING THE PAVEMENT. THE DEALERSHIP REPLACED THE SWAY BAR BUSHINGS THE FIRST FIVE TIMES, THEN THE SIXTH TIME WE TOOK IT IN, THEY REPLACED THE STRUTS AND THE SWAY BAR LINK AS WELL. THAT WAS JULY 2001. AS OF 2 WEEKS AGO (DEC. 2001) THE BUMPING NOISE UNDER THE VAN HAS STARTED AGAIN.

Seat Belts
Filed Dec 4, 2001TN

DRIVER'S AND PASSENGER'S FRONT SEAT RESTRAINTS WILL SOMETIMES LOCK OR MAY STAY UNLOCKED. A FEW TIMES CONSUMER HAD TO CRAWL OUT OF SEAT BELT BECAUSE IT WOULDN'T UNLOCK. DEALER WILL HAVE TO REPLACE LOCK OR LATCH MECHANISM. OCNSUMER IS BEING CHARGED FOR PART AND LABOR.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 4, 2001OK

ENGINE DIES IN RIGHT HAND TURNS OF 2 DEGREES OR MORE WITH OR WITHOUT CRUISE ENGAGED. *AK

Vehicle Speed ControlCrash
Filed Nov 27, 2001TX

UPON STARTING IGNITION VEHICLE ACCELLARATED INTO REVERSE, CAUSING AN ACCIDENT. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER AND ALSO ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Nov 26, 2001SC

WHILE DRIVING, VEHICLE LOST POWER AND ENGINE CAUGHT ON FIRE, CLAIM 46-0158-766. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Nov 17, 2001LA

ANYONE CAN MOVE THE SHIFT LEVER FROM PARK TO REVERSE WITHOUT TOUCHING THE BRAKE. THIS IS VERY DANGEROUS. NO ONE HAS TO BE IN THE DRIVER SEAT, A CHILD CAN BE IN BETWEEN THE DRIVER AND PASSENGER SEATS, TAKE HOLD OF THE SHIFT LEVER AND PULL IT DOWN INTO GEAR. WE CONTACTED SOUTHLAND DODGE AND THEY SAID THEY ALL DO THIS. THIS IS NOT RIGHT. ALL OTHER VEHICLES YOU HAVE TO DEPRESS THE BRAKE BEFORE YOU CAN SHIFT OUT OF PARK. THIS REPORT WAS SENT TO YOU ONCE BEFORE ON 6/3/01 WITH NO RESPONSE. *AK

Equipment › Appliance › Air Conditioner
Filed Oct 9, 2001LA

WHEN DRIVING AIR CONDITIONER OPERATES POORLY. *AK

Engine and Engine Cooling › Cooling System
Filed Sep 20, 2001PA

WHILE DRIVING VEHICLE HAD A STRONG ODOR WHICH SMELLLED LIKE COOLANT COMING FROM VEHICLE. WHEN CONSUMER LIFTED HOOD ODOR GOT STRONGER. ALSO, ODOR WAS MAKING OCCUPANTS OF VEHICLE FEEL SICK TO POINT OF NAUSEA. CONTACTED DEALER, AND DEALER COULDN'T FIND CAUSE OF PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 13, 2001AZ

EXTENDED DISTANCE WHEN BRAKING FOR STOPLIGHT. FIRST TIME LEFT VEHICLE IN THE INTERSECTION(8/15/01). SECOND TIME BRAKES MADE A CHATTER NOISE AND PULLED TO THE LEFT, WAS ABLE TO STOP AFTER STEPPING ON BRAKES THREE TIMES. DEALER UNABLE TO IDENTIFY A PROBLEM AFTER FIRST INSPECTION. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 8, 2001NC

THE 3/8 INCH FASTENER THAT CONNECTS THE SERPENTINE BELT TENSIONER FAILED. IT APPEARS TO BE A CLEAN SHEAR NEAR THE BASE OF THE BOLT. THIS HAPPENED AS THE VEHICLE WAS BEING BACKED INTO A GARAGE AND NEARLY STOPPED. AS A RESULT OF THIS FAILURE, THE POWER STEERING WAS RENDERED NON-FUNCTIONAL. IT IS MY FIRM BELIEF THAT IF THIS FAILURE HAD OCCURED WHILE MOVING, A SERIOUS ACCIDENT WOULD HAVE RESULTED. THE FAILED COMPONENT HAS BEEN REPLACED ANS SAVED FOR ANY FUTURE EVALUATION OF THE FAILURE MECHANISM. WHEN THIS PROBLEM WAS REPORTED TO THE DEALER, INDICATIONS WERE THAT THIS HAS HAPPENED SEVERAL TIMES IN THE RECENT PAST.*AK

Suspension
Filed Aug 31, 2001TX

DISFUNCTIONAL FRONT END HEIGHT CAUSING FRONT BUMPER TO GRAB WHEN PARKING AT PARKING BUMPERS, WHICH TORE LOOSE THE BUMPER/FENDER. ALSO MAKES IT SO THAT IT BOTTOMS OUT AT NORMAL DRIVING CONDITIONS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 28, 2001MI

WHILE PULLING OUT OF DRIVEWAY BRAKE SYSTEM LOCKED UP AND PREVENTED MOVEMENT OF VEHICLE. CONSUMER THEN SHUT VEHICLE OFF, AND TURNED IT BACK ON, WHICH ALLOWED BRAKES TO RELEASE AND VEHICLE TO MOVE. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Seat Belts › Front › Buckle Assembly
Filed Aug 24, 2001PA

THE PASSENGER FRONT SEAT BELT COMES UNLATCHED AT VARIOUS TIMES AND SPEEDS. THE VEHICLE WAS TAKEN TO JENKINS CHRYSLER SOUTH, LAVALE MD ON 8/24/2001 WHERE THE PROBLEM WAS OBSERVED AND PARTS WERE ORDERED. I WAS THEN TOLD THERE WOULD BE A $100.00 DEDUCTIBLE CHARGE AS THE VEHICLE WAS NOW UNDER THE EXTENDED WARRANTY. WHEN I QUESTIONED THIS CHARGE AND SAID THAT I DIDN'T FEEL THERE SHOUD BE A CHARGE BECAUSE IT WAS A SAFETY ITEM, I WAS TOLD THAT CHRYSLER WOULD NOT COVER THE OUT OF WARRANTY REPAIR AND I WOULD HAVE TO PAY. WHEN I ASKED FOR THE SERVICE MANAGER AND TOLD THEM I WAS GOING TO FILE A COMPLAINT WITH THE NTSA ONLY THEN DID THEY SAY THEY WOULD TAKE CARE OF IT. I AM FILING THIS COMPLAINT TO MAKE YOU AWARE OF THE PROBLEM AND THE DEALERS RESPONSE. *AK

Tires › Tread/Belt
Filed Aug 22, 2001WA

NOTICED TREAD HAD STARTED TO SEPARATE FROM RIGHT AND LEFT FRONT TIRES ON MY 2000 DODGE GRAND CARAVAN, STEEL BELTS SHOWING AT EDGES. TIRE SHOWS EXCESSIVE WEAR AT EDGES (HOWEVER AIR PRESSURE CHECKED OK RECENTLY). REAR TIRES SHOW LITTLE WEAR. RECENT FRONT ALIGNMENT CHECK (8/21/2001) WITHIN SPECS. LOCAL AUTHORIZED GOODYEAR DEALER REFUSED TO HONOR WARANTY FOR REPLACEMENT TIRES. LEFT TIRE DOT M6VFHKDR449, RIGHT TIRE DOT M6VFHKDR449. *AK (DOT NUMBER: M6VFHKDR44 TIRESIZE: P215/65R15)

Tires
Filed Aug 20, 2001MA

I WAS TRAVELING ON THE HIGHWAY AT 55 MPH WITH MY WIFE AND 3 KIDS IN MY 2000 DODGE GRAND CARAVAN. SUDDENLY THE PASSENGER SIDE REAR TIRE BLEW OUT AND WE HEARD A LOUD RUMBLING NOISE. I WAS ABLE TO CROSS OVER 2 LANES TO GET TO AN EXIT WITHOUT LOSING CONTROL OR HITTING ANY OTHER VEHICLES, MY WIFE AND KIDS WERE VERY SHOOK UP. AFTER INSPECTING THE BLOWN TIRE I FOUND 3 SEPERATE SLITS IN THE SIDE OF THE TIRE WERE IT APPEARED THE SIDEWALL JUST BLEW OUT. I COULD NOT FIND ANY TRACE OF A NAIL OR ANY OTHER OBJECT IN THE TREADS OR THE SIDEWALL. I BROUGHT THE TIRE TO NATIONAL TIRE AND BATTERY AND THE TECHNICIAN TOLD ME THAT THE RIM WAS SLIGHTLY BENT AND THAT THIS CAUSED THE BLOW OUT. I AM EXPECTING TO PAY ABOUT $135 FOR THE REPAIR, BUT I HAVE TALKED WITH SEVERAL PEOPLE WHO KNOW TIRES FAIRLY WELL AND THEY SAID A SLIGHTLY BENT RIM SHOULD NOT HAVE CAUSED THIS PROBLEM. I AM MORE CONCERNED THAT THE OTHER 3 TIRES MAY BLOW AT ANY TIME AND THAT MY FAMILY COULD BE AT RISK. I AM ASKING THE TECHNICIAN TO CHECK ALL THE TIRES FOR ANY DEFECTS AFTER EXPERIENCING THIS, HOPEFULLY IF THERE IS AN ISSUE THEY WILL NOT HIDE IT FROM ME SO THEY CAN MAKE A PROFIT. I FEEL LIKE I WAS VERY LUCKY THERE WERE NO INJURIES IN THIS CASE, BUT I WORRY ABOUT THE NEXT TIME.*AK (TIRESIZE: P215/65R15)

Structure › Body
Filed Aug 13, 2001CA

CONSUMER HAS WIND TURBULANT NOISE INSIDE OF VEHICLE WHEN WINDOWS ARE UP. TURBULANCE IS SO HIGH WHERE PASSENGERS HAVE TO TALK LOUD, AND RADIO HAS TO HAVE A HIGH VOLUME TO HEAR. VEHICLE IS IN ARBITRATION.*AK CONSUMER STATES THE NOISE IS ALSO HEARD IN THE REAR, DEALER STATES THEY WILL TRY TO REMEDY THE PROBLEM BY ADJUSTING THE LUGGAGE BARS ON LUGGAGE RACK. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 9, 2001LA

YOU CAN MOVE THE SHIFT LEVER FROM PARK TO DRIVE WITH OUT ANY CONTACT WITH THE BRAKE. NORMALLY IN OTHER VEHICLES, YOU MUST DEPRESS THE BRAKE BEFORE YOU CAN MOVE THE SHIFT LEVER OUT OF PARK. THIS IS DANGEROUS AS A CHILD COULD TAKE HOLD OF THE SHIFT LEVER AND MOVE IT INTO GEAR CAUSING A POSSIBLE ACCIDENT/INJURY. I CONTACTED THE DEALER ABOUT THE PROBLEM. THEIR RESPONSE WAS NOT TO WORRY ABOUT IT, THEY ALL DO THAT!*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Jul 8, 2001GA

MY 2 YEAR OLD SON TURNED THE KEY AND PUT THE CAR IN GEAR. WHEN IT STARTED MOVING, HE FELL OUT AND THE CAR CAME TO REST AGAINST HIS HIP. MY OTHER TWO CHILDREN WERE IN THE CAR, AND HAD IT NOT STOPPED ON HIS LEG, IT WOULD HAVE ROLLED INTO THE PATH OF AN ONCOMING TRACTOR TRAILER TRUCK.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jun 26, 2001CA

THERE IS NO BRAKE SHIFT INTERLOCK ON THE 2000 DODGE GRAND CARAVANS. THE OMISSION OF THIS IMPORTANT SAFETY DEVICE CAUSES THE VEHICLE TO BE ABLE TO EASILY SHIFT INTO ANY GEAR, WITHOUT HAVING TO FIRST PRESS THE BRAKE. THIS IS A MAJOR SAFETY CONCERN WITH SMALL CHILDREN ESPECIALLY, AND EVEN FOR ADULTS WHO MAY BUMP THE GEAR SHIFTER. I KNOW THAT 12 STATES ARE CURRENTLY INVOLVED IN A CLASS ACTION LAWSUIT AGAINST DAIMLERCHRYSLER REGARDING THIS SAFETY ISSUE. I HAVE CONTACTED 2 DODGE DEALERSHIPS, AS WELL AS THE DAIMLERCHRYSLER CORPORATION IN MICHIGAN REGARDING THIS. NO ONE WILL FIX THE PROBLEM, NOR WILL THEY ESCALATE THE ISSUE FOR ME. ONE DEALERSHIP SAID THEY THINK IT WILL EVENTUALLY BECOME A NATIONAL RECALL. NO ONE SHOULD HAVE TO WAIT UNTIL THAT POINT IN TIME COMES (IF IT EVER DOES). THEIR HAVE ALREADY BEEN AT LEAST TWO FATALITIES REPORTED BECAUSE THIS SHIFT INTERLOCK WAS NOT INSTALLED ON THE DODGE CARAVAN VEHICLE. WHEN AND OR WHAT WILL IT TAKE TO HAVE ACTION ON THIS ISSUE?!?*AK

Power Train › Automatic Transmission
Filed Jun 21, 2001WI

INTERMITTENTLY AND WITHOUT PRIOR WARNING TRANSMISSION LOCKS UP WHILE DRIVING DUE TO A WEAK PIN WITHIN TRANSMISSION. DEALER IS REPAIRING TRANSMISSION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jun 5, 2001IA

THE GAS PEDAL BROKE OFF FROM THE ACCELERATOR CABLE WHILE WE GOING 65 MPH AND MY SON HAD TO DRIVE TO SAFTY BY REACHING DOWN TO THE FLOORBOARD AND PULLING THE CABLE WHILE TRYING TO STEER THE VAN, AS WE WERE IN A CONSTRUCTION ZONE AND THERE WAS NO WHERE TO PULL OVER. THIS SEEMS LIKE A VERY UNSAFE PROBLEM. *AK

Suspension › Front
Filed May 30, 2001MA

VEHICLE CONSTANTLY VIBRATES. FASTER VEHICLE GOES, THE FASTER IT VIBRATES. DEALER HAS REPLACED FRONT AND REAR BEARINGS/ PUT A 2ND SET OF TIRES/ CHANGED STRUTS, AND REALIGNED THE VEHICLE TO RECTIFY PROBLEM, NOTHING WORKS. *AK *SLC

Air Bags › FrontalCrash
Filed May 29, 2001IL

CONSUMER WAS TRAVELING 45MPH ON HIGHWAY IN A SINGLE LANE, AND VEHICLE IN FRONT STOPPED SUDDENLY. CONSUMER'S VEHICLE HIT ANOTHER VEHICLE FROM BEHIND, AND DUAL AIRBAGS DIDN'T DEPLOY. SHE WILL CONTACT DEALER. *AK

Power Train › Automatic Transmission
Filed May 25, 2001VA

WHILE TRAVELING AT APPROXIMATELY 25 MPH VEHICLE SUDDENLY THREW ITSELF INTO PARK AND BROUGHT VEHICLE TO A COMPLETE STOP. DEALERSHIP COULD NOT REPRODUCE PROBLEM WITH VEHICLE, AND INFORMED CONSUMER THEY COULD FIND NOTHING WRONG. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 23, 2001PA

WHILE VEHICLE WAS PARKED COULD SHIFT GEAR WITHOUT STEPPING ON BRAKE PEDAL. HAD CONTACTED DEALER FOR THIS SITUATION BECAUSE BELIEVED IT WAS A SAFTY PROBLEM. *AK CONSUMER TOOK VEHICLE TO DEALER AND WAS TOLD THAT SHIFTER OPERATION IS OPERATING TO DESIGN INTENT.*JB

SeatsCrash1 injured
Filed May 9, 2001PA

MY GRAND CARAVAN WAS HIT FROM BEHIND WITH SUCH FORCE THE REAR OF THE VAN LIFTED OFF THE GROUND. AT IMPACT MY DRIVERS SEAT BROKE, RECLINING ME, MAKING IT IMPOSSIBLE FOR ME TO REACH THE BRAKES TO STOP MY VAN. I HIT THE CENTER MEDIAN (FAST LANE) WITH THE LEFT FRONT FENDER, BLOWING THE TIRE AND BREAKING AXLE THE VAN THEN BOUNCED ACROSS LANES HITTING BRIDGE RAILING AND CEMENT WALL WITH RIGHT FRONT FENDER BLOWING THAT TIRE AND THEN BACK TO THE MEDIAN (FAST LANE), AND CAME TO A STOP AGAINST THE MEDIAN. I WAS TOLD BY THE INSURANCE INVESTAGATOR MY CARAVAN WAS BEYOND REPAIR DUE TO THE AMOUNT OF DAMAGE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed May 8, 2001VA

VEHICLE WENT INTO REVERSE WHEN GEAR SHIFTER WAS BRUSHED LIGHTLY BY A CHILD BECAUSE THERE WAS NO SHIFT INTERLOCK SYSTEM. DEALER HAS BEEN NOTIFIED.*AK CONSUMER WAS INJURED WHILE ATTEMPTING TO STOP VEHICLE, SHE WAS HIT WITH THE DOOR ON LEFT SIDE AND TWISTED HER ANKLE. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 4, 2001NC

VEHICLE WAS PARKED, MOTOR RUNNING, CONSUMER BUMPED GEAR SHIFT AND VEHICLE WENT INTO REVERSE. BRAKE WERE NOT APPLIED. *AK

Seat Belts › Front › Anchorage
Filed Apr 26, 2001WI

REAR-MOST SEAT HAS A LEVER BELOW IT WHICH ALLOWS YOU TO ADJUST THE FRONT TO BACK POSITION TO 3 DIFFERENT STOPS, WHEN THE SEAT IS SLID FOWARD TO THE FRONT-MOST STOP, THE OUTBOARD SEAT BELTS FOR THAT SEAT DO NOT REACH AROUND THE PASSENGERS ON THE LEFT AND RIGHT SIDES, MIDDLE BELT IS FINE, CONSUMER BELIEVES THE ORIGINAL BELTS ARE INCORRECT, CONSUMER WAS ADVISED TO CALL DEALER AND ASK FOR SEAT BELT EXTENDERS AND AFTER NUMEROUS CALLS AND EXAMINING VEHICLE TWICE, CONSUMER RECEIVED BELTS. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 25, 2001MN

BRAKE FAILURE WHILE APPLYING BRAKE AT A LOW SPEED, VEHICLE WOULD NOT STOP. NO SIGN OF FAILURE WAS GIVEN. DEALER NOTIFIED, AND WAS UNABLE TO DUPLICATE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Structure › Body › Door
Filed Apr 24, 2001MD

ELECTRIC LOCKS/ DOORS WOULD LOCK AND UNLOCK ON THEIR OWN. ALSO, THAT IF CONSUMER APPLIED BRAKES SUDDENLY LOCKS WOULD BE TRIGGERED SOMETIMES. THIS HAPPENS ON A RANDOM BASIS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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