TRANSMISSION FAILURE AT 42,000 MILES. PROBLEMS WITH TRANSMISSION SHUDDER, TSB 18-05-94. I HAD BROUGHT THE TRANSMISSION SHUDDER TO THE DEALERS ATTENTION STARTING AT AROUND 32,000 MILES. DEALER SAID THEY COULD NOT FIND ANYTHING WRONG. THEY RE-FLASHED THE COMPUTER, ETC. VAN WAS BROUGHT BACK TO DEALER TWICE BEFORE 36,000 MILE WARRANTY EXPIRED. BROUGHT THE VAN BACK AT 37,000 MILES TO COMPLAIN AGAIN AND DEALER PROCEEDED TO TELL US THAT THEY HAVE NO RECORDS OF ANY PRIOR COMPLAINT REGARDING THE TRANSMISSION, THEREFORE THEY WOULD HAVE TO CHARGE US TO RE-FLASH THE TRANSMISSION. (I WILL NEVER LOSE OR THROW AWAY ANY WARRANTY RELATED RECEIPTS AGAIN). AFTER GOING BACK AND FORTH AND GETTING NOWHERE WE PAID THE RE-FLASH FEE AND ONCE AGAIN THE THEY TOLD US THERE WAS NOTHING WRONG. THEN AT ABOUT 42,000 MILES THE TRANSMISSION BLEW. THIS AFTER THE DEALER TOLD US ON A MINIMUM OF 4 OCCASIONS THE TRANSMISSION WAS FINE. AFTER SOME "POLITE" NEGOTIATION I GOT THE DEALER TO COVER HALF OF THE $1300.00 REPAIR COST TO REPLACE THE TRANSMISSION PUMP. OF COURSE THEY DIDN'T COVER THE FLATBED & RENTAL CAR EXPENSES. I HAVE NEVER OWNED A CAR THAT I HAVE HAD TO REPAIR OR REPLACE A TRANSMISSION AND I HAD DRIVEN MOST OF THEM WELL OVER 100,000 MILES. I DO NOT UNDERSTAND HOW CHRYSLER CAN GET AWAY WITH THIS. WITH ALL OF THE DISGRUNTLED CHRYSLER CUSTOMERS ON THE INTERNET I CAN'T BELEIVE THE NHTSA ISN'T INVESTIGATING THEIR TRANSMISSIONS. WHO IS PAYING OFF WHO?*AK
2000 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
MAKE : DODGE MODEL : GRAND CARAVAN YEAR : 2000 MANUFACTURER : DAIMLERCHRYSLER CORPORATION CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10100418 DATE OF FAILURE: NOVEMBER 20, 2004. *JB VIN : NOT AVAILABLE COMPONENT: CV JOINT.AXLE PROBLEM SUMMARY: I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING- WHICH BY THE WAY THE AIRBAG REALLY STAYS ON NOW, WHERE IT DID NOT BEFORE THE DEALER REPLACED/REPAIRED THE CLOCKSPRING) AND PLUS THE DEALER CALLED ME TO TELL ME THAT HAD FOUND A LEAK IN THE MASTER CYLINDER WHICH THEY WANTED TO FIX. I SAID YES (NOW I SEE THERE ARE SEVERAL COMPLAINTS ABOUT MASTER CYLINDER LEAKS) I PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE AND ONLY MADE IT AS FAR AS THE STREET BEFORE COMING TO A COMPLETE STOP. I CALLED FOR A TOW. THE TOW TRUCK DRIVER SAID THAT MY WHEEL ON THE FRONT DRIVER'S SIDE DID NOT APPEAR TO BE COMPLETELY ATTACHED TO THE AXLE. HE TOWED IT TO THE DEALER. THE SERVICE DEPARTMENT ON MONDAY INFORMED ME THAT MY CV JOINT/AXLE HAD BROKEN. A BROKEN AXLE ON A 2000 THAT HAS 18,222 MILES ON IT. HOW DOES THIS HAPPEN UNDER NORMAL DRIVING CONDITIONS? MY KIDS AND I WERE LUCKY THAT I WAS NOT GOING FAST OR DRIVING DOWN A FREEWAY. NOW I SEE ON THE NEWS THIS MORNING THAT THERE IS A RECALL FOR DAKOTA TRUCKS AND DURANGOS, BUT NOT
AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE RECALL WAS NOT FOR THIS VEHICLE. *AK *TC
SERPENTINE BELT CAME OFF EVERY TIME CONSUMER HIT A PUDDLE. THE BELT CAME OFF FOUR TIMES, AND WAS BEING SERVICED AGAIN.*AK
CONSUMER STATED EVERYTIME IT RAINED THE OIL SENSOR LIGHT CAME ON AND STAYED ON. DEALER STATED THEY COULD NOT DUPLICATE THE PROBLEM. *AK
I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING) AND PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE AND ONLY MADE IT AS FAR AS THE STREET BEFORE COMING TO A COMPLETE STOP. I CALLED FOR A TOW. THE TOW TRUCK DRIVER SAID THAT MY WHEEL ON THE FRONT DRIVER'S SIDE DID NOT APPEAR TO BE COMPLETE ATTACHED TO THE AXLE. HE TOWED IT TO THE DEALER. THE SERVICE DEPARTMENT ON MONDAY INFORMED ME THAT MY AXLE HAD BROKEN. A BROKEN AXLE ON A 2000 THAT HAS 18,222 MILES ON IT. HOW DOES THIS HAPPEN UNDER NORMAL DRIVING CONDITIONS? I WAS VERY LUCKY THIS DID NOT HAPPEN ON A BUSY STREET OR FREEWAY. *AK
CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING FAILURE FROM THE MANUFACTURER. HOWEVER, 1 YEAR AGO VEHICLE WAS IN AN ACCIDENT. VEHICLE WAS TOTALED. ALSO, UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK
DODGE GRAND CARAVAN 2000 - FRONT PASSENGER DOOR AREA LEAK CONTINUES DESPITE HAVING HAD IT "REPAIRED" AT THE DEALER TWICE. MOST NOTICEABLE IS THAT THE LEAK OCCURS WHEN THE VAN SITS IN THE DRIVE WITH THE WINDOWS ROLLED UP. NO EVIDENCE OF WHERE THE WATER COMES FROM, JUST THE PUDDLE AT THE PASSENGER FRONT DOOR SILL.*AK
VEHICLE CAN BE PUT INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED . CONSUMER'S CHILD WAS ABLE TO PUT THE VEHICLE IN GEAR, ALMOST CAUSING AN ACCIDENT WHILE PARKED IN DRIVEWAY.*AK
CONSUMER NOTICED THAT THE TAIL LIGHTS WERE INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK
THE SWITCH THAT CONTROLS THE LIGHTING ON THE INSTRUMENT PANEL AND THE DOME LIGHTS WOULD INTERMITTENTLY MAKE A BUZZING NOISE, AND CAUSES THE PANEL LIGHTS TO FLICKER WHILE DRIVING AT NIGHT DURING VARIOUS SPEEDS OF 0-60 MPH. DEALER WAS NOTIFIED.*AK
SHORTLY AFTER BUYING THIS VAN WITH IN A YEAR THE VAN WAS MAKING A GRINDING NOISE,TOOK IT BACK ON MARCH 2002 , THAY SAID IT WAS REPAIRED.ON A HIGHWAY IN JAN. 01 2003,THE CAR WAS ON ROUTE 1 AND IT SUDDENLY WENT FROM DRIVE TO NEUTRAL,DOING50 MILES AN HOUR IN THE FAST LANE,I HAD TOGO TO THE BREAKDOWN LANE JUST MISSING SEVERAL CARS BEFORE I RELIEZED THE ENGINE WAS RACING.THIS HAPPENED TO MY WIFE,OF COURSE I THOUGHT SHE WAS CRAZY,BUT IT HAPPENED AGAIN WEN MY SON WAS DRIVING ,THIS AFTER BEING BROUGHT IN FOR TRANSMISSION WORK AT IRA DODGE IN MEDFORD WHICH COST ME 615.97 MARCH 19 2003,PROBLEM WAS STILL HAPPINING AND I WENT TO MELROSE DODGE AND ALL HE DID WAS AJUSTED SHIFTER LINKAGE FOR 85.00 DOLLERS. NO PROBLEM SINCE THANK GOD. THERE IS A PROBLEM WITH THESE VANS. *AK
A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE WHILE TURNING. CONSUMER NOTICED ON MORE THAN ONE OCCASION THAT THE NOISE WOULD ESCALATE LOUDER AND LOUDER. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM.*AK
2000 DODGE GRAND CARAVAN, VEHICLE PUT INTO GEAR WITHOUT FOOT ON BRAKE. DODGE DOES NOT HAVE SAFETY SWITCH ON BRAKE TO PREVENT GEAR SHIFTING. THIS SHOULD BE ILLEGAL. THIS SHOULD BE ILLEGAL. LET'S DO THE RIGHT THING, IF THIS IS NOT ILLEGAL THE GOVERNMENT IS NOT DOING THEIR JOB.*AK
THE POWER STEERING CONTINUES TO FAIL WITHOUT WARNING. THE CONSUMER STATES THE POWER STEERING HOSES HAVE BEEN REPLACED TWICE, HOWEVER PROBLEM STILL EXIST. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
VEHICLE WAS BEING MAINTAINED BY AN AFTERMARKET AUTO SHOP WHERE IT WAS DISCOVERED THAT THERE WAS A QUARTER SIZE HOLE THAT WENT COMPLETELY THROUGH THE TRANSMISSION. THE OWNER THEN CONTACTED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE VEHICLE WAS MANUFACTURED IN CANADA AND THAT THERE WAS NOTHING THEY CAN DO. PROVIDE FURTHER DETAILS. *JB
CONSUMER NOTICED OIL ON DRIVEWAY. VEHICLE WAS TAKEN TO DEALERSHIP, AND TECHNICIAN INDICATED TO THE CONSUMER POWER STEERING PUMP RUSTED FROM INSIDE AND NEEDED TO BE REPLACED. AT CONSUMER'S EXPENSE OF $785.00. *AK *TC
WHILE DRIVING ON THE INTERSTATE IN RAINY WEATHER SERPENTINE BELT GOT WET AND CAME OFF. WHEN THIS OCCURRED THERE WAS NO CONTROL OF THE VEHICLE, WHICH INCLUDED STEERING AND BRAKES. CONSUMER CONTACTED THE MANUFACTURER, WHO SUGGESTED THAT CONSUMER CONTACT NHTSA AND COMPLAIN. THEY DID NOT PROVIDE ANY ASSISTANCE FOR THIS DEFECT. *AK
2000 DODGE GRAND CARAVAN: I SHIFTED THE VEHICLE INTO REVERSE AND IT STARTED TO REVERSE BUT THEN JERKED, PLACED IN PARK, AND AGAIN ATTEMPTED TO REVERSE BUT EXPERIENCED THE SAME RESULTS. PLACED IN NEUTRAL AND ROLLED OUT OF DRIVEWAY INTO STREET AND NOTICED TRANSMISSION FLUID HAD BLOWN, PULLED FORWARD AND PARKED. TOWED TO DEALERSHIP AND THEY ARE TELLING ME THAT THE TRANSMISSION HOUSING CRACKED AND THAT THE REPAIR/REPLACEMENT COST WILL BE $3500.*AK
I STARTED MY 2000 DODGE GRAND CARAVAN AND TURNED ON THE AIR CONDITIONER. I OPENED THE DOORS TO LET THE HEAT OUT AND MY 2 1/2 YEAR OLD SON REACHED INTO THE FRONT SEAT AND PULLED THE SHIFTER INTO DRIVE. THE VAN SHIFTER SHIFTED WITHOUT PUSHING THE BRAKE AND THE VAN RAN INTO MY CHAIN-LINK FENCE. THIS IS A SAETY ISSUE AND I DO NOT THINK IT WAS RECALLED. IF IT DOES NOT GET RECALLED THEN I WILL TRADE IN MY VEHICLE FOR A MORE SAFE ONE. *AK
AIR BAG SENSOR LIGHT STAYS ON AND AS A RESULT THE CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY UPON IMPACT. *AK
WHILE DRIVING WITH THE CRUISE CONTROL SET ON 72 MPH VEHICLE ACCELERATED UP TO 94 MPH. CONSUMER DISENGAGED THE CRUISE CONTROL. HOWEVER, VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, CONSUMER TURNED THE VEHICLE OFF, AND TOOK THE KEY OUT OF THE IGNITION. THE VEHICLE FINALLY STOPPED. NO IMPACT REPORTED. *AK
(1)DRIVING ALONG AT NORMAL HIGHWAY SPEED WHEN WITH NO WARNING VEHICLE SHIFTED INTO "LIMP" MODE. CHECK ENGINE LIGHT CAME ON AND WOULD NOT SHIFT OUT OF 2ND GEAR. VEHICLE HAS BEEN MAINTAINED EXACTLY AS CALLED FOR IN SERVICE MANUAL. (2)TOWED TO REPAIR SHOP AND WAS INFORMED THAT TRANSMISSION NEEDED TO BE REPLACED. COST WOULD BE $2000 TO $2500. INFORMED THAT THE REAL PROBLEM WAS THAT THERE WAS A BACKLOG ON ORDERING A REBUILT TRANSMISSION. WAIT COULD BE AS LONG AS 6 MONTHS. IF THIS IS NOT A SERIOUS PROBLEM, THEN WHY IS THERE SUCH A BACKLOG IN OBTAINING A REPLACEMENT? ALSO AT THE TIME OF PURCHASE I WAS AWARE OF THE PROBLEMS CHRYSLER HAD IN THE PAST WITH CARAVAN TRANSMISSIONS SO I ASKED THE SALESMAN ABOUT THE PROBLEM. WAS INFORMED THAT CHRYSLER HAD FIXED THE PROBLEM. LATER FOUND OUT THAT THEY DIDN'T FIX THE PROBLEM AS THERE ARE STILL AS MANY PROBLEMS AS BEFORE THEY JUST REDUCED THE WARRANTY PERIOD SO THEY WOULDN'T HAVE TO REPAIR AS MANY UNDER WARRANTY. (3)EVERYTHING IS STILL AVAILABLE AS I CAN NOT AFFORD TO PAY FOR REPAIRS BECAUSE I STILL HAVE TO MAKE MY PAYMENTS. *JB
PROBLEMS WITH VEHICLE'S ALTERNATOR, BATTERY, BRAKES AND ELECTRICAL SYSTEM.*MR THE CONSUMER FEELS THAT THE ELECTRICAL PROBLEM CAUSED THEM THE REPLACE THE BATTERY THREE TIMES AND THE ALTERNATOR TWICE IN FOUR YEARS. THE SERPENTINE BELT BROKE AND LEFT THE DRIVER STRANDED IN RUSH HOUR TRAFFIC. THE BRAKES FAILED WHICH RESULTED IN AN ACCIDENTS. MULTIPLE BRAKE COMPONENTS HAD BEEN REPLACED PRIOR TO THIS ACCIDENT. THE CONSUMER BELIEVES THE VEHICLE IS UNSAFE AND REQUEST REIMBURSEMENT. *NM
TRANSMISSION LINES LEAKED AND WERE TIGHTENED UNDER WARRANTY. TRANSMISSION LINES STARTED LEAKING AGAIN BUT THIS TIME I HAD TO PAY BECAUSE ALL OF A SUDDEN THE LINE WAS FRACTURED DUE TO SOME EXTERNAL CAUSE. TRANSMISSION STUTTERS AND SHIFTS HARD ESPECIALLY BETWEEN 25 AND 35 MPH. STARTED COMPLAINING TO DEALER AROUND 30,000 MILES, OF COURSE WHEN I RETURNED FOR THE 3RD TIME TO COMPLAIN AT JUST OVER 37,000 MILES THEY HAD NO PREVIOUS RECORD IN THEIR COMPUTER SO I HAD TO PAY TO HAVE IT LOOKED AT. THEY STILL INSIST NOTHING IS WRONG AND THE PROBLEM IS GETTING WORSE. THE COOLANT RESERVOIR IS ALWAYS ALMOST EMPTY NO MATTER HOW MUCH I POUR IN. DEALER INSISTS THIS IS NORMAL AND PRESSURE TESTS INDICATE NOTHING IS WRONG.. IF THE SYSTEM IS SEALED WHERE IS ALL OF THE COOLANT GOING?*AK
THERE WAS A FIRE UNDER THE HOOD WHICH CAUSED 2 EXPLOSIONS. THE FIRST EXPLOSION APPEARS TO HAVE BEEN AN ELECTRICAL FIRE. THE SECOND EXPLOSION WAS IN THE GAS OR FUEL LINE. THE ENTIRE ENGINE AREA WAS BURNED AND THE FIRE CRACKED THE WINDSHIELD AND STARTED MOVING INTO THE FRONT OF THE CAR. NO ONE WAS HURT. THE CAR WAS DETERMINED TO BE A TOTAL LOSS. NO REPAIRS WERE MADE. THIS IS A CLAIM TO REPLACE OR REPAIR THE CAR. POLICE AND FIREMEN WERE CALLED TO THE FIRE. FIRE REPORT WAS MADE.*AK
TENSIONER ASSEMBLY REPLACED 4 TIMES WITHIN 12 MONTH PERIOD. 3 OF WITHIN 60 DAYS. AS A RESULT THE SHAFT AND PULLEY ON THE POWER STEERING WAS BENT REQUIRING REPLACEMENT. DODGE IS AWARE OF THE ISSUE AND PROVIDED A PART TO HOLD THE BELT ONTO THE TENSIONER. IT DID NOT WORK. THE BELT HAS BEEN REPLACED 6 TIMES UNDER 70K MILES. MOPAR PART WARRANTIES HAVE BEEN USED, HOWEVER, $100 DEDUCTIBLES FOR AN EXTENDED WARRANTY HAS BEEN COLLECTED 3 SEPARATE TIMES. FORTUNEATLY, TO DATE, NO INJURIES HAVE OCCURRED.
WHILE DRIVING CONSUMER NOTICED THAT SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN INTERMITTENTLY. DEALER WAS AWARE OF THE PROBLEM. *AK
ON FEBRUARY 8, 2004, HERMAN LINO, CO OWNER OF CAR, CALLED ME TO REPORT SOME TROUBLE WITH THE DODGE CARAVAN. THE RED LIGHT CAME ON AND THE CRUISE CONTROL LIGHT ALSO CAME ON. HE PULLED OVER TO THE SIDE AND FELT THAT THE ENGINE WAS WARM. HE OPENED THE HOOD AND SAW SOME SMOKE WHICH HE THOUGHT MAY HAVE BEEN FROM AN OVERHEATED ENGINE. I TOLD HIM, BY PHONE, TO ADD SOME COOLANT TO THE RADIATOR. HE PURCHASED A CONTAINER BUT THE RADIATOR ONLY TOOK 1/2 OF THE CONTAINER. AFTER A WHILE, THE RED LIGHT AND CRUISE LIGHT WENT OFF SO HE STARTED THE CAR TO DRIVE HOME WHICH WAS ABOUT 2 MILES AWAY. AS HE ASCENDED A SLIGHT INCLINE, HE SAW SMOKE COMING OUT OF BOTH SIDES OF THE HOOD, MORE FROM THE DRIVER'S SIDE. HE IMMEDIATELY STOPPED THE CAR, TURNED OFF THE ENGINE AND STEPPED OUT TO THE FRONT OF THE CAR. HE OPENED THE HOOD AND SOMETHING IMMEDIATELY BURST INTO FLAME. THE FLAME WAS ABOUT 5-10 FT HIGH. HERMAN SAID IT LOOKED LIKE A HOUSE ON FIRE. HE STEPPED BACK WHEN ANOTHER EXPLOSION ERUPTED. POLICE AND FIREMEN CONVERGED ON T HE SCENE AND AFTER THINGS COOLED DOWN, AN INSPECTION WAS MADE. A REPORT FROM THE FIRE DEPT WAS ISSUED. THE FIRE ERUPTED ABOUT 8PM. THE CAR WAS TOWED TO ACE TOWING ABOUT 5 MILES AWAY FROM THE SCENE THE CAR HAD LESS THAN 15,000 MILES, IS IN GOOD SHAPE AND HAD REGULAR SERVICE AT THE DODGE DEALER. THE ENTIRE ENGINE WAS BURNED AND NEEDS REPLACEMENT. THERE'S A LARGE HOLE IN THE WINDSHIELD WHEN THE FIRE ENTERED THE VEHICLE. TOP OF THE DASHBOARD SUSTAINED MELTING AND DAMAGE. FRONT SEATS,
THE CLOCKSPRING AND STEERING COLUMN IN OUR 200 DODGE GRAND CARAVAN HAS BEEN REPLACED SEVERAL TIMES, INCLUDING SEVERAL TIMES UNDER WARRANTY, YET STILL RATTLES AND MAKES NOISES. I HAVE BEEN ADVISED BY THE ZONE OFFICE THAT IT IS INDEED A SAFETY PROBLEM (RELATING TO THE AIRBAG) AND THEY RECOMMEND I CONTINUE TO GET IT FIXED EACH TIME IT BREAKS. *AK
TRANSMISSION FAILURE @ 105,000 MILES*AK
WHILE DRIVING 35 MPH WITHOUT WARNING THE VEHICLE SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. *NM *NM
AIRBAG WARNING LIGHT CAME ON DURING TRIP. CRUISE CONTROL WORKED ONLY INTERMITTENTLY THEN QUIT WORKING COMPLETELY. AIRBAG WARNING LIGHT STAYS ON NOW. *LA
THE LENS COVER FOR THE VEHICLE HEADLIGHTS ARE DISCOLORING. THIS CONDITION HAS CAUSED POOR VISIBILITY WHEN DRIVING AT NIGHT AND EVEN WHEN USING THE HIGH BEAM LIGHTS. THE DEALER WAS NOTIFIED AND INFORMED CONSUMER THAT THE PART WAS NOT COVERED UNDER A MANUFACTURERS RECALL. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
2000 DODGE CARAVAN JUMPED FROM DRIVE TO NEUTRAL WHILE DRIVING 35 MPH. *MR THE VEHICLE HAS BEEN TAKEN TO THE DEALER OVER FIVE TIMES FOR THIS PROBLEM. *NM
FRONT DOME LIGHTS ON EITHER SIDE OF THE ON BOARD COMPUTER ARE FLASHING ON AND OFF DURING DOOR OPEN CONDITION. WHEN EITHER LAMP IS PRESSED INTO ITS ON POSITION IT STAYS ON. *LA
RIGHT REAR TIRE BLOW-OUT. CAP SEPARATION FROM CARCUS. SIDEWALL SHREDDED. SPEED 65 / INTERSTATE TRAVEL / VEHICLE FISHTAILED BUT TO CONTROL / STOP. NO VEHICLES ALONG SIDE AT TIME OF INCIDENT *AK
I HAVE A 2000 DODGE GRAND CARAVAN. I AM QUITE CERTAIN MY CLOCKSPRING HAS BROKEN AND MY AIRBAG LIGHT STAYS LIT ALL THE TIME, AND MY HORN AND CRUISE CONTROL DOES NOT WORK.*AK I BELIEVE CHRYSLER HAS NOT ISSUED A RECALL FOR THE 2000 MODEL, BUT ONLY FOR THE 1996-1998 MODELS. YET SEARCHING THE WEB REVEALS MANY, MANY PROBLEMS WITH THE 2000 MODELS AS WELL. THIS IS A SAFEY ISSUE CAUSES BY CHRYSLER'S EQUIPPMENT AND SHOULD BE A PROVIDED FREE REPAIR. CHRYSLER DOES NOT OFFER TO REPAIR IT FOR FREE. I AM CURRENTLY OUT OF MY PRINTING CAREER AND AM HAVING DIFFICULTY FINDING WORK AGAIN, SO THE $250 PLUS TO HAVE THIS REPAIRED IS A HEAVY LOAD AT THIS TIME. CHRYSLER SHOULD TAKE CARE OF THIS FOR ALL THE 1999 AND 2000 MODELS AS WELL. I KNOW THE NHTSA IS INVESTIGATING THIS, BUT WITH HUNDREDS OF COMPLAINS ALREADY FILED, HOW MUCH MORE INFORMATION DOES IT NEED TO ACT? I DONT KNOW THE PROCESS, BUT WHAT SHOULD I DO NOW? THIS IS A SAFTEY ISSUE, AND THIS IS OUR FAMILIY VEHICLE. PLUS, THE ANNUAL INSPECTION IS COMING UP IN LESS THAN 4 MONTHS, AND IT WILL NOT PASS WITHOUT THE HORN AND CRUISE AND AIRBAG BROKEN. THANK YOU FOR ANY INFORMATION AND ADVICE YOU CAN GIVE ME. THANKS AGAIN! JOHN CALOGRIDES
I JUST PURCHASED MY 2000 DODGE GRAND CARAVAN JULY 26,2003. IN MARCH OF 2004, I GOT INTO MY VAN, STARTED IT UP, AND WHEN I WENT TO BACK UP I HEARD A DING AND MY ABS LIGHT CAME ON AND THEN WENT OFF. FROM THAT POINT ON, THE ABS LIGHT WOULD COME ON AND WHEN IT DID, THE CONTROLS IN THE DASHBOARD WOULD STOP WORKING. I WOULD LOOSE MY ODOMETER, TACHOMETER, GAS GAUGE, SPEEDOMETER, AND GEAR SELECT. I TOOK IT TO A DODGE DEALERSHIP, THEY HAD IT FOR 3 DAYS AND SAID THAT THEY COULD NOT FIND THE PROBLEM. I THEN TOOK IT TO AN AUTOMOTIVE ELECTRICAL SERVICE SHOP, THEY HAVE HAD MY VAN FOR 3 WEEKS AND CAN NOT FIND THE PROBLEM. THEY HAVE SUPPOSEDLY CALLED DODGE AND DODGE IS NOT HELPING THEM. THEY RECOMMEND US TAKING IT BACK TO A DODGE DEALERSHIP AGAIN. OBVIOUSLY THERE IS A PROBLEM WITH THE VAN AND NO ONE CAN FIND IT AND I CAN NOT DRIVE THE VAN SAFELY WITHOUT THIS PROBLEM BEING FIXED.
I HAD THE BRAKES ON MY VEHICLE REPAIRED TWICE. THE FIRST TIME MY CAR HAD APPROX 40,000 MILES AND I WAS TOLD IT WAS DUE TO THE WAY I DRIVE THE CAR. NOT MORE THAN 6 MONTHS LATER THE BRAKES STARTING VIBRATING AGAIN AND I TOOK IT BACK TO BURLINGTON DODGE - WERE THEY TOLD ME, ONCE AGAIN, IT WAS DUE TO THE WAY I DROVE THE CAR AND THERE WAS NOTHING THEY COULD EXCEPT REPLACE THEM AGAIN. MY MOST RECENT PROBLEM WAS THE AIR CONDITIONING TOTALLY MALFUNCTIONED. I SAW SMOKE COME OUT OF THE DASH AND WHEN I TOOK THE CAR IN FOR REPAIR THEY TOLD ME THE ENTIRE SYSTEM HAD COMPLETELY FAILED AND I HAD TO PUT IN A NEW A/C. *JB
I BOUGHT THE VEHICLE IN AUGUST 2002 WITH 15250 MILES. HAD THE VEHICLE IN FOR WARRANTY REPAIRS ON 12/2002, 1/2003, 3/2003, 4/2003, 5/2003 - 6/2003, AGAIN 6/2003, 12/2003, 3/2004 MOTOR BLEW. VEHICLE HAS 45,000 MILES AND A BLOWN MOTOR. DODGE REFUSES TO REPAIR THE VEHICLE. THEY TELL ME ITS DUE TO LACK OF MAINTENANCE AND THEN FAILED TO ASK ME FOR MAINTENANCE RECORDS. THE SERVICE DEALERSHIP IS GATHERING MY SERVICE RECORDS TO PRESENT TO THE DISTRICT MANAGER TO TRY TO CHANGE HIS MIND. VEHICLE IS A LEMON BUT BECAUSE OF THE MILEAGE, FAILS TO FALL UNDER THE LEMON LAW. DODGE WANTS ME TO PAY $5500 FOR A NEW MOTOR. DON'T THINK I SHOULD BASED ON THE VEHICLE HISTORY. PLEASE HELP!!! *JB
WHILE DRIVING, SUDDENLY THERE WAS A LOUD CLANGING NOISE FROM THE TRANSMISSION THEN THE VAN STOPPED ACCELERATING. THE VAN WAS TOWED TO A DEALERSHIP. THE DEALERSHIP INDICATED THAT THE DIFFERENTIAL PIN BROKE IN HALF AND WENT THROUGH THE TRANSMISSION AND CREATED A HOLE . THE CAUSE OF THE DIFFERENTIAL PIN BREAKING HAD NOT BEEN DETERMINED. *JB
MY WIFE WAS INVOLVED IN AN ACCIDENT ON A 4 LANE ROAD AND WAS GOING APPROXIMATELY 40-45 MPH WHEN SHE HIT ANOTHER VEHICLE WITH ALMOST NO BRAKING INVOLVED. NEITHER THE DRIVE OR PASSENGER AIRBAG DEPLOYED. THIS WAS A MAJOR SELLING POINT WHEN WE PURCHASED THIS VEHICLE SINCE WE WOULD BE USING IT TO TRANSPORT OUR FAMILY. IF THESE DO NOT WORK THEN THE CHRYSLER CORPORATION SHOULD DO EVERYTHING TO THE BEST OF IT'S ABILITY TO ENSURE THAT ANYONE THAT BUYS THEIR PRODUCTS SHOULD GET WHAT THEY HAVE PAID FOR. *JB
THERE HAS BEEN A LEAK INTO PASSENGER COMPARTMENT FROM TOP OF HATCH OPENING. LEAK WAS HIDDEN BY PLASTIC COVERING AND NOT DETECTED UNTIL NOTICEABLE SMELL, POSSIBLE CAUSED BY MOLD. WATER IS ENTERING THROUGH A FAULTY WELD ON EACH SIDE OF THE UPPER HATCH OPENING. LEAK WAS ADDITIONALLY OBSCURED BECAUSE CARPET IS RUBBER BACKED. THE UNDERLYING PADDING WAS SOAKED FROM THE REAR UP TO THE MIDDLE ROW OF SEATS. THIS HAS OBVIOUSLY BEEN ONGOING FOR A CONSIDERABLE TIME, BUT WAS UNDETECTABLE DUE TO IT'S LOCATION. THE VAN IS 3 1/2 YEARS OLD BUT HAS ONLY 31,300 MILES. THE WELDS SHOULD NOT FAIL IN THIS SHORT TIME. THIS IS EITHER A DESIGN FLAW OR A MFG DEFECT. MANY PEOPLE MAY HAVE THIS PROBLEM AND NOT KNOW ABOUT IT. I HAVE PHOTOS OF THE AREA WHERE THE WATER IS ENTERING. THERE IS NO SPECIFIC DATE OF INCIDENT, BUT I FIRST NOTICED A SMALL AMOUNT OF WETNESS SOMETIME LAST YEAR. I THOUGHT IT HAD DRIPPED OFF THE OPEN HATCH. I WOULD LIKE TO KNOW IF THIS IS AN ONGOING PROBLEM WITH THESE VEHICLES.*AK
WHILE DRIVING 60 MPH TRANSMISSION LOCKED UP. CONSUMER WAS FORCED TO PULL OVER. CONSUMER HAD THE VEHICLE TOWED TO DEALER, BUT DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
I RECENTLY PURCHASED MY VAN USED, AND HAVE HAD THE FOLLOWING PROBLEMS WITH IT..THE AUTOMATIC DOOR LOOKS WORK WHEN THEY WANT TO. I HAVE HAD MY CHILDS CARE SEAT COME UNBUCKLED FROM THE MIDDLE BENCH SEAT BEFORE. MY BRAKE LIGHTS COME ON WHEN THEY WANT TO AND STAY ON, IN THE MIDDLE OF THE NIGHT YOU WILL GET UP AND FIND THE BRAKE LIGHTS HAVE COME ON FOR NO REASON. THE LASTEST PROBLEM IS WHEN YOU OPEN A DOOR ON THE VAN, THE OPEN DOOR LIGHT COMES ON AND MY LOW GAS LIGHT COMES ON AND MAKES ITS WARNING TONE AND MY FUEL GAUGE GOES TO EMPTY. WHEN YOU CLOSE THE DOOR AND THE WARNING LIGHTS GO OFF AND MY FUEL GAUGE RETURNS TO FULL.*AK
WHILE DRIVING 40 MPH TRANSMISSION MALFUNCTIONED. VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE CONSUMER WAS TOLD THAT TRANSMISSION NEEDED TO BE REPLACED. *AK
I OWN A 2000 DODGE CARAVAN. I RECENTLY HAD TO REPLACE A FAULTY CLOCK SPRING. THIS IS SOMETHING THAT HAS BEEN RECALLED ON EARLIER MODELS AND WAS PREVIOUSLY UNDER LIFETIME WARRANTY. I HAVE 53,000 MILES ON THE CAR AND DO NOT FEEL THIS SHOULD HAVE BEEN DEFECTIVE. *JB
AFTER 22800 MILES (FEB 7, 2002), THE TRANSMISSION SOLENOID PACK FAILED (SLIGHT LEAKING), CAUSING A CHECK ENGINE LIGHT TO COME ON AND FORCING BAD SHIFTING. THE DEALER REPLACED THIS UNDER WARRANTY. AT 49,500 MILES (SEPTEMBER 8, 2003), THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE VAN WAS SHIFTING ROUGH AGAIN. SINCE THE MAIN WARRANTY HAD BEEN EXCEEDED AT 36K MILES AND THE PART FROM THE FIRST DEALER REPAIR WAS WARRANTED FOR 1 YEAR/12000 MILES, THE DEALER OFFERED NO RECOURSE. FOUND A GOOD (NON-DEALER) MECHANIC TO REPLACE IT FOR LESS (STILL COST $525...DEALER WANTED OVER $600). DEALER CLAIMED THAT THIS WAS UNUSUAL TO HAPPEN ONCE, LET ALONE TWICE, BUT STILL WOULDN'T HELP ME. *LA
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →