2013 Dodge Durango complaints

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT IT WAS TAKING TOO LONG TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN

I RECEIVED A RECALL NOTIFICATION P14/NHTSA 14V-154 I CONTACTED MY DEALERSHIP VIGO DODGE IN TERRE HAUTE, IN THEY TOLD ME THE PART WASN'T IN AND TO CALL BACK IN TWO WEEKS. I CALLED BACK, THE PARTS STILL WEREN'T IN AND THEY PUT ME ON THE CALL LIST AND TOLD ME I WAS NOW #8 ON THE LIST. THIS HAS BEEN APPROXIMATELY TWO MONTHS SINCE NOTIFICATION. I AM UNABLE TO GET THIS FIXED. *TR

THERE HAS NOT BEEN AN ACCIDENT YET. THIS WAS THE ONLY PLACE I FOUND TO FILE A COMPLAINT REGARDING A RECALL. THIS IS NOT IN REGARDS TO A ACCIDENT BUT THE CONCERN OF THE RISK OF AN ACCIDENT RELATED TO THE RECALL OF THE BRAKE BOOSTER. THIS IS A SERIOUS RECALL THAT IS NOT BEING CORRECTED FAST ENOUGH AND IS BECOMING A GREAT SAFETY CONCERN. I HAVE BEEN TOLD THAT I AM IN THE MIDDLE OF 400 OTHERS IN GETTING MY BRAKES REPAIRED. THE DANGER IF THE BRAKE BOOSTER FREEZES IT COULD CAUSE A CRASH NOT ONLY INFLICTING INJURY ON US BUT POSSIBLY OTHER PEOPLE. I DO NOT TAKE THIS LIGHTLY. WHY IS IT TAKING SO LONG TO HAVE THIS PROBLEM RESOLVED? I HAVE TALKED SEVERAL TIMES TO THE DEALER AND CALLED THEIR RECALL ASSISTANCE CENTER TO NO AVAIL. THE DEALER IS ONLY RECEIVING SMALL AMOUNTS OF THE SHIELD TO FIX THE CARS AND ARE CONTINUALLY WAITING FOR MORE TO COME. THIS IS NOT ACCEPTABLE. DOES FURTHER ACTION NEED TO TAKE PLACE REGARDING THIS RECALL. POSSIBLE LEGAL ACTION? I AM NOT COMFORTABLE WAITING UNTIL SOMEONE IS KILLED BEFORE AGGRESSIVE ACTION IS TAKEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRANSMISSION HESITATES OR "STUTTERS" WHEN GOING FROM PARK TO DRIVE AND FREEZES GOING FROM 2ND TO 3RD GEAR. WAS TOLD THERE WAS A "FLASH UPDATE" AVAILABLE AND COMPLETED. HAVE TAKEN DURANGO BACK TO SAME DEALERSHIP FOR THE SAME ISSUE 11/23/13, 06/10/14, AND HAD AN APPOINTMENT ON FRIDAY, 07/12/14 BUT WAS TOLD BY THE DEALERSHIP THEY WOULD HAVE TO TAKE MY INFORMATION/APPOINTMENT DOWN ON PAPER THEN CALL TO RESCHEDULE MY APPOINTMENT. IT IS NOW 08/05/14, AND I HAVE NOT RECEIVED ONE RETURN PHONE CALL. THE ENGINE WILL SURGE TO A HIGH RPM WHILE I AM COASTING AT A SET SPEED (USUALLY BETWEEN 20-45 MPH). ON THE VISIT DATE OF 06/10/14, SERVICE REPAIR SHOWS TWO FLASH UPDATES (SOFTWARE 1 & SOFTWARE 2) WERE COMPLETED. THERE IS NO COMMUNICATION FROM DODGE CONCERNING THE "FLASH UPDATES" THAT THE DEALERSHIP SAYS ARE NECESSARY TO THE VEHICLE RUNNING PROPERLY. *TR

RATTLING NOISE FROM DASHBOARD ON DRIVER'S SIDE NOTED EARLIER, BUT BROUGHT TO SERVICE ATTENDANT'S ATTENTION ON THE GIVEN DATE. WAS TOLD THE SOUND/NOISE COULD NOT BE DUPLICATED, BUT IF I COULD BRING IN VIDEO WITH SOUND THEY WOULD BE ABLE TO DETERMINE ISSUE. I MADE AN APPOINTMENT FOR 07/12/14 TO HAVE THIS AND OTHER ISSUES ADDRESSED. WHEN I SHOWED UP FOR MY APPOINTMENT, I WAS TOLD THE ELECTRICITY HAD BEEN OUT THE DAY BEFORE AND THEY WERE BACKED UP WITH CUSTOMERS (AT 8:05 AM) AND ONLY ACCEPTING OIL CHANGES. THEY TOOK DOWN ALL VEHICLE INFORMATION/SERVICE INFORMATION AND TOLD ME THEY WOULD CONTACT ME TO SCHEDULE A NEW APPOINTMENT TO ADDRESS ALL CONCERNS. IT IS NOW 08/05/2014 AND I HAVE YET TO RECEIVE A RETURN PHONE OR EMAIL. THE RATTLING NOISE CAN BE DUPLICATED IF I AM DRIVING OVER A SMOOTH OR BUMPY ROAD, AND CAN BE HEARD BETWEEN 30+ MPH. I HAVE IT ON VIDEO NOW, WITH SOUND. NO ONE TO LISTEN TO IT AND FIX THE PROBLEM. *TR

RECEIVED RECALL NOTICE P14/NHTSA14V-154 FROM CHRYSLER REGARDING THE BRAKE BOOSTER. ASKED FOR THIS TO BE ADDRESSED ON THE ABOVE SCHEDULED APPOINTMENT DATE OF 06/10/2014. I WAS TOLD BY THE SERVICE ASSISTANT SHE DID NOT HAVE THE PARTS IN, BUT THEY EXPECTED TO HAVE THE PARTS IN 2-4 WEEKS. SHE ASKED THAT I GIVE HER A CALL OR SEND HER AN EMAIL TO VERIFY THE PARTS WERE IN AND SCHEDULE AN APPOINTMENT. I HAD AN APPOINTMENT SCHEDULED FOR 8AM ON FRIDAY, 07/12/14, AND WHEN I SHOWED UP I WAS TOLD THE DEALERSHIP COULD NOT HANDLE ANY OF THE SCHEDULED APPOINTMENTS THEY HAD; THEY WERE ONLY ABLE TO SERVICE OIL CHANGES. SHE SAID THE ELECTRICITY HAD BEEN OUT THE DAY BEFORE, THEIR SYSTEMS WERE STILL HAVING TROUBLE, AND THEY COULD NOT HANDLE THE CUSTOMER LOAD. SHE SAID THEY HAD TO TAKE ALL THE CUSTOMERS' INFORMATION ON PAPER AND WOULD CALL EACH CUSTOMER BACK TO SCHEDULE A NEW APPOINTMENT. IT IS NOW 08/05/2014 AND I HAVE YET TO HEAR FROM THIS DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/14*CN

BROUGHT VECHILE IN FOR RECALL ON BRAKE BOOSTER RUSTING. UPON REMOVING BRAKE BOOSTER THE MECHANIC FOUND A LEAKING MASTER BRAKE CYLINDER. THE MASTERBRAKE CYLINDER WON'T BE AVAILABLE UNTIL 8-11-14 & ANOTHER PART OF THE BRAKE BOOSTER WHICH THE DEALER HAS NO IDEA WHEN HE CAN GET THIS PART. AS THIS IS A NEW VECHILE WITH LESS THEN 9,000 MILES I FIND THIS TYPE OF FAILURE UNEXPECTED BUT MORE AMAZING A DEALER CAN'T GET PARTS FOR 2 WEEKS OR MORE. SMELL TO ME THAT DODGE HAS A MAJOR BRAKING ISSUE THEY ARE TRYING TO KEEP QUIET. UPDATED 4/24/2015 *JS

I RECEIVED VIA REGULAR MAIL NOTICE OF SAFETY RECALL P14/NHTSA 14V-154 FOR THE BRAKE BOOSTER PERFORATIONS DUE TO CORROSION. I HAD CONTACTED AND LEFT SEVERAL MESSAGES WITH NO CALL BACK TO MIAMI LAKES AUTOMALL, 16600 NW 57 AVE, MIAMI LAKES, FL 33018 AND PHONE # 305-558-1400 OR 305-455-3683. THIS IS THE SAME AUTO DEALER FROM WHERE VEHICLE WAS LEASED AND IT IS TAKEN FOR REGULAR MAINTENANCE SERVICES. I DECIDED TO GO IN PERSON ONE SATURDAY MORNING, TO ADDRESS THIS ISSUE DIRECTLY WITH SERVICE DEPARTMENT. I WAS TOLD TO LEAVE A PHOTOCOPY WITH ONE OF THE SERVICE ATTENDANTS AND I WILL BE CONTACTED ONCE PART ARRIVES TO SCHEDULE APPOINTMENT. THEY HAVE A WAITING LIST WHICH I WAS NOT INFORMED HOW THEY ORGANIZE IT NOR HOW THEY PLAN AHEAD TO ADDRESS EVERY IMPACTED CLIENT. I HAVE NOT BEEN CONTACTED YET TO MAKE APPOINTMENT NOR A COURTESY CALL TO FOLLOW UP STATUS OF MY SERVICE REQUEST. I CALLED LAST FRIDAY, AND AGAIN AN KNOWN STATUS WAS PROVIDED TO ME AS FOR SPECIFIC DATE I COULD TAKE MY VEHICLE TO GET PARTS INVOLVED REPLACED. YOUR ATTENTION AND ASSISTANCE ON THIS MATTER IS APPRECIATED IT. THANK YOU. *JS

THE VEHICLE STARTED TO LOOSE BRAKE PEDAL IT WOULD SLOWLY SINK TO FLOOR TOOK IT IN.THE TECHNICIAN TOOK MASTERCYLINDER OF BODY OF THE CAR AND IT FELL APART. MY WIFE AND CHILDREN RIDE IN THIS VEHICLE AND I MAY BE SELLING IT VERY SOON. *TR

VEHICLE WAS HIT FROM SIDE BY SEMI TRUCK. REAR QUARTER PANEL, REAR DOOR BOTH EXTREMELY DAMAGED. SIDE CURTAIN AIRBAGS DID NOT DEPLOY. *TR

UPON PULLING OUT OF MY NEIGHBORHOOD FROM A FULL STOP, THE SUV WAS SLOW TO ACCELERATE. IT SEEMED "SLUGGISH", AS IF IT WAS NOT SWITCHING TO THE PROPER GEAR AND HAD TROUBLE SPEEDING UP. CAUSED AN ONCOMING CAR TO HAVE TO HIT THE BRAKES TO KEEP FROM HITTING ME, WHEN I SHOULD HAVE HAD PLENTY OF TIME TO PULL OUT, UNDER NORMAL CONDITIONS. THIS HAS HAPPENED NUMEROUS TIMES. IT ALSO HAPPENS WHILE I'M DRIVING DOWN THE ROAD AND TRY TO SPEED UP. THIS IS AN INTERMITTENT PROBLEM. I HAVE TAKEN IT TO FERMAN DODGE TWICE NOW, AND THEY TELL ME THAT THEY "HOOKED IT UP TO THE COMPUTER AND COULD FIND NOTHING WRONG WITH IT", AND WHEN THEY TEST-DROVE IT, THEY COULD NOT REPRODUCE THE PROBLEM. AFTER RESEARCHING THIS ONLINE, I HAVE COME ACROSS OTHERS WHO HAVE ALSO EXPERIENCED THIS ISSUE. I BOUGHT THIS VEHICLE NEW IN NOVEMBER 2013, AND IT DID NOT DO THIS WHEN I FIRST GOT IT. IT NOW HAS ONLY 3160 MILES ON IT. I DO NOT FEEL THAT IT IS SAFE TO DRIVE, CONSIDERING ITS UNPREDICTABILITY. *TR

WHEN DRIVING THE CAR AUTOMATICALLY STALLS WHILE IN DRIVE SO I HAVE TO PUT IT INTO NEUTRAL THEN BACK INTO DRIVE AND THEN IT DRIVES AGAIN. THIS HAS HAPPENED ABOUT 4 TIMES I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP AND THEY SEEM TO THINK AND TELL ME THEY FOUND NOTHING WRONG. THEY SAY NO WARNING LIGHTS WERE ON. I EXPLAINED TO THEM THAT NO WARNING LIGHTS APPEARED WHEN THIS HAPPENS. *TR

I HAVE A RECALL ON MY BRAKE BOOSTER AND THE DEALER IS SAYING THAT PARTS ARE COMING IN A LITTLE BIT AT A TIME. IT IS GOING TO BE ABOUT 2 MONTHS BEFORE IT CAN BE FIXED. IF THERE IS A RECALL, I FEEL AS THOUGH THE PARTS SHOULD BE SENT OUT IN ENOUGH QUANTITY FOR PEOPLE TO GET THEIR VEHICLES FIXED. I HAVE CONTACTED 2 DEALERS IN MY AREA AND GOT THE SAME RESPONSE. I THINK IT'S RIDICULOUS FOR A RECALL TO BE ISSUED, BUT THE PARTS NOT AVAILABLE TO GET IT FIXED. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT WAS VERY CONCERNED SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO HAVE THE REPAIRS PERFORMED FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXHIBITED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN RECALL NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,200.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER SUGGESTED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,000.

WE OWN A 2013 DODGE DURANGO. AT THE TIME IT WAS PURCHASED, WE NOTICED RUST DRIPPING FROM THE WHEELS. WE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WE HAVE NOT YET BEEN CONTACTED FOR THE REPAIR. WE ARE FEARFUL FOR OUR SAFETY AND HAVE BEEN AVOIDING LONG TRIPS AND OUR ENJOYMENT OF LIFE. WE ALSO FEEL THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2014, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AND CAUSED THE VEHICLE TO CRASH INTO A CURB. ON ANOTHER OCCASION WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED AS THE VEHICLE CRASHED INTO A BRICK WALL. THE VEHICLE WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THERE WERE NO INJURIES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

THE DASH INDICATOR FOR THE RIGHT TURN SIGNAL BEGAN FLASHING RAPIDLY. UPON INSPECTION I FOUND THAT THE RIGHT REAR TURN SIGNAL WAS NOT FUNCTIONING. SINCE MY DEALER IS OVER 50 MILES AWAY I WAS ABLE TO EASILY REMOVE THE TAIL LIGHT AND REPLACE THE BULB. SINCE THAT INCIDENT I HAVE REPLACED 3 MORE BULBS. TODAY'S REPLACEMENT MADE ME INVESTIGATE MORE CLOSELY AND FOUND THAT THE BULB WAS OK BUT IT HAD TILTED SLIGHTLY. MANUALLY MOVING THE BULB CAUSED THE BULB TO FUNCTION AGAIN. IS THE SOCKET FAULTY? THE RIGHT SIGNAL HAS NEVER STOPPED WORKING. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2014, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON APRIL 2013 WE PURCHASED A BRAND NEW 2013 DODGE DURANGO RS. TWO MONTHS LATER, IN JUNE, WE TOOK A TRIP, THE CAR OVERHEATED ON THE HIGHWAY. WITHIN A FEW MINUTES THE CAR SHUT DOWN- WE GOT IT TOWED TO THE CLOSEST SERVICE STATION. DODGE DETERMINED THE CAUSE OF OVERHEATING WAS DUE TO A BROKEN HEATER HOSE. ON MARCH 2014 WE TOOK ANOTHER TRIP, TWO HOURS INTO OUR TRIP IT OVERHEATED AGAIN, WE LET IT COOL DOWN AND DROVE IT TO THE NEAREST SERVICE STATION. THE CAR WAS SERVICED FOR TWO DAYS, DODGE DETERMINED THE CAUSE OF OVERHEATING WAS DUE TO THERMOSTAT AND SENSOR MALFUNCTION. A WEEK LATER- MARCH 22, WE TOOK IT BACK FOR THE SAME PROBLEM. DODGE DETERMINED THE CAUSE OF OVERHEATING WAS DUE TO AIR PRESSURE IN THE ENGINE. FOUR WEEKS LATER, APRIL 21, WE TOOK IT YET AGAIN FOR THE SAME PROBLEM, WHICH BRINGS ME TO TODAY. AS A RESULT OF THIS CONSTANT PROBLEM WE HAVE BEEN SPENDING A TREMENDOUS AMOUNT OF ENERGY, TIME AND MONEY (HOTELS, RENTALS, ECT). THIS ISSUE HAS RUINED MY VACATION, HAS CAUSED ME TO MISS WORK AND MEET DEADLINES. WHEN WE HAD OUR FIRST INCIDENT, I DECIDED TO CALL IT A FLUKE. I SAID, THIS CAN HAPPEN TO ANYONE, I DECIDED TO FORGET IT AND MOVE ON. WHEN IT RUINED MY VACATION YET A SECOND TIME AND THE PROBLEM CONTINUED AFTER MULTIPLE SERVICES, WE CAME TO THE CONCLUSION THAT THIS CAR WAS UNSAFE AND UNRELIABLE FOR ME AND MY FAMILY. I DON'T THINK IT'S FAIR THAT I KEEP THIS CAR AND RISK THE CHANCE OF THIS VEHICLE HAVING SOME INTERNAL DAMAGE THAT WILL AFFECT MY FAMILY IN THE FUTURE. I AM NOT

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME ABNORMALLY HARD TO DEPRESS AND PREVENTED THE VEHICLE FROM BEING STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ABS MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 17,000.

PURCHASED A 2013 DODGE DURANGO AND THE WINDSHIELD HAS SUCTION CUP CIRCLES ALL OVER IT. THE CIRCLES OBSTRUCT MY VIEW IN SUNLIGHT, DURING NIGHT DRIVING, DURING THE RAIN ETC.....THE WINDSHIELD IS COVERED. *TR

I HAVE BROUGHT IN THE VEHICLE TO THE LOCAL DODGE SERVICE CENTER IN NAPLES BECAUSE THE LIGHTS ON THE DASHBOARD GO OFF WHEN THE WIPERS ARE IN USE. ALL OF THE LIGHTS INCLUDING THE TIME / RADIO STATION BECOME DIM. ON DECEMBER 26TH ALTHOUGH THE LIGHTS ARE SET ON AUTOMATIC, THE LIGHTS DID NOT COME ON AT NIGHT. WE MANUALLY HAD TO SWITCH SO THAT WE WOULD HAVE LIGHTS. WE HAVE ALSO ON TWO-THREE OCCASIONS AN ISSUE WITH THE TRANSMISSION AND/OR ACCELARATOR. THE RPM ON THE CAR WHERE VERY HIGH AND THE CAR WAS BASICALLY NOT GOING OVER 35-40 MPH. ONCE PARKED AND THEN PUT IN DRIVE AGAIN IT WORKED OK UNTIL THE NEXT TIME IT DID IT. THE LOCAL DODGE SERVICE CENTER CLAIM THEY DID NOT FIND ANYTHING WRONG AND INITIALLY BLAMED THE LIGHT ISSUE ON A SUNPASS BECAUSE THEY SAW THE SUCTION CUP MARKS. HOWEVER THE SUNPASS IS NOT ALWAYS IN THIS VEHICLE AND THE TIMES THAT LIGHTS HAVE DIMMED THE SUNPASS HAS NOT BEEN ON.

MANUFACTURE FOG LAMPS WITH 24WATT LIGHT BULB, CREATING ILLUSION THE REGULAR HEADLAMP TOO BRIGHT SELECTION. FOG LAMP BULBS ARE USUALLY 45 TO 55WATTS. OFFROAD 65 TO 110WATTS PLUS. IN OTHER WORDS THE 24 WATT SHOULD BE MAYBE 42 WATTS. THANKS. *TR

WE HAVE A 2013 DODGE DURANGO WITH APROX 1600 MILES ON IT. I HAVE NOTICED ON TWO DIFFERENT DAYS NOW THAT WHEN I GET INTO THE VEHICLE AND START IT THAT THE "READING LAMPS" THAT ARE UP BY THE SUNGLASSES HOLDER LOCATED IN THE FRONT TOP OF THE VEHICLE, I NOTICED THAT THEY ARE "ON" ... AND I HAVE TO MANUALLY TURN THEM OFF. THEN ON A DIFFERENT DAY I WENT TO RUN ERRANDS, AND I GOT IN AND OUT OF THE VEHICLE 3 TIMES, AND AFTER ALL 3 OCCASIONS WHEN I GOT BACK INTO THE VEHICLE THE LIGHTS WERE "ON" AGAIN....THERE WAS NO ONE IN THE CAR THAT COULD TURNED THEM ON, AND IT WAS DAYLIGHT OUTSIDE EVERY TIME. I'M NOT FOR SURE WHAT IS GOING ON BUT IT WORRY'S ME A BIT SINCE I HAVE SEEN THESE OTHER PEOPLE REPORTING LIGHTING/ELECTRICAL ISSUES AND POSSIABLE HEADLINER FIRES! I SEE THERE IS AN OPEN INVESTIGATION WITH CHRYSLER ABOUT THIS OR A SIMILAR ISSUE....I WOULD LIKE TO ADD MY INCIDENT TO THIS AS WELL...HOPING THEY CAN GET THIS FIGURED OUT AND FIND A FIX TO THE RISK/ISSUE. *TR

IN MARCH OF 2013 I BOUGHT A BRAND NEW DODGE DURANGO AND I'VE HAD AN ONGOING PROBLEM SINCE I BOUGHT IT. WHEN I'M DRIVING IN THE EVENING THE REFLECTION OF OTHER HEADLIGHTS, BRAKE LIGHTS, AND STREETLIGHTS CAUSE A SHADOW SO THAT I HAVE DOUBLE VISION OF THOSE IMAGES THROUGH MY WINDSHIELD. AFTER SEVERAL TRIPS TO THE DEALERSHIP FOR TEST DRIVES AND INSPECTIONS THEY FINALLY REPLACED THE WINDSHIELD. THE NEW WINDSHIELD IS JUST AS BAD, WHEN I WENT BACK TO THE DEALERSHIP AGAIN THEY SAID THIS IS HOW ALL THE DURANGO WINDSHIELDS LOOK AND THEY EVEN TOOK ME FOR A TEST DRIVE IN A NEW 2014 DURANGO TO SHOW ME THAT THIS WAS HOW THEY ALL LOOK. I AM VERY FRUSTRATED, THIS IS NOT ACCEPTABLE THE VISIBILITY IS HORRIBLE AND I FEEL THE WINDSHIELD IS HURTING MY EYES. IF THEY CANNOT FIND A SOLUTION TO THIS PROBLEM I WOULD LIKE TO RETURN THE CAR. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A SUDDEN BURNING ODOR WAS EMITTED FROM THE VEHICLE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD WHERE SHE NOTICED THAT THE HEADLINER HAD CAUGHT ON FIRE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT HAD NOT BEEN INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 3,000. *TR.. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS

ON THE 2013 DODGE DURANGO THAT I CURRENTLY OWN WHICH I PURCHASED BRAND NEW IN JUNE 2013, THE NAVIGATION AND CAMERA SYSTEM GOES COMPLETELY BLANK WHILE DRIVING OR BACKING UP. THE VEHICLE STARTED ACCELERATING WHILE IN DRIVE GEAR, AS WELL AS THE TRANSMISSION FAILS TO WORK PROPERLY AND SKIPS SECOND GEAR, THE VEHICLE ALSO IDLES HIGH AND LOW WHILE IN OPERATION OF DRIVE. *TR

VEHICLE HAS LESS THE MILES ON IT. VEHICLE LOW TIRE PRESSURE LIGHT CAME ON. THERE WAS EXCESSIVE VIBRATION IN THE WHEEL AND BODY WHICH CAUSED PASSENGERS AND VEHICLE TO SHAKE. DASH BOARD INDICATED THAT ALL 4 TIRES NEEDED AIR. TOOK VEHICLE TO HAVE PROPER AIR PRESSURE ADDED TO TIRES. VIBRATION REMAINED. MADE APPOINTMENT AT BOSAK DODGE IN MERILLVILLE INDIANA. SERVICE WRITER INFORMED ME I MAY HAVE TO PAY FOR SERVICE IF THEY DIDN'T FIND ANYTHING. GOT CALLED NEXT DAY THAT THE TPMS LIGHT WAS BACK ON AND THEY ADDED AIR BUT FOUND NO VIBRATION. I INFORMED SERVICE WRITER THAT THE LIGHT WAS NOT ON WHEN I DROPPED IT OFF. HE INFORMED ME IT WAS A COMMON ISSUE. DON'T AGREE. *TR

CAR SLIPPED OUT OF GEAR ON IT"S OWN WHILE I WAS DRIVING. THE SECOND TIME IT HAPPENED WHILE I WAS MAKING A LEFT HAND TURN. *TR

DRIVING DOWN 101 SOUTHBOUND APPROX 10 MILES NORTH OF CRESCENT CITY, CA AT APPROX 55MPH SUNROOF SUDDENLY SHATTERED WITH A LOUD AUDIBLE POP. SUNROOF WAS CLOSED AT THE TIME, WITH MANUAL ROOF SLIDER IN PLACE AS WELL. VEHICLES BEHIND WERE STRUCK BY GLASS BUT DID NOT STOP. *TR

SINCE DAY ONE OF OWNING THE DURANGO I HAVE HAD A BAD VIBRATION IN THE STEERING WHEEL, LARRY H MILLER DODGE IN AVONDALE TOLD ME I HAD BAD TIRES SO I REPLACED THE TIRES (@450 MILES) THEN THEY TOLD ME THAT I HAD BAD WHEELS SO I REPLACED THEM WITH NEW TIRES AND WHEELS. I STILL HAVE THE VIBRATION AND MY VEHICLE HAS BEEN IN THE DEALER OVER 7 TIMES NOW. TODAY LHMD SERVICE MANAGER EXPLAINED TO ME THAT THEY TOOK WHEELS OFF OF A NEW DURANGO ON THE LOT AND THE VIBRATION WAS WORSE, THEY WENT ON TO TELL ME THAT "ALL DURANGO'S HAVE THIS VIBRATION" . THE VIBRATION CAN BE FELT IN THE STEERING WHEEL AND COULD CAUSE LOSS OF CONTROL OF VEHICLE IF VIBRATION GETS WORSE (OR IF DEFECTIVE PART THAT IS CAUSING VIBRATION FAILS). I WOULD LIKE TO KNOW WHERE I SHOULD GO FROM HERE. *TR

HAD HORRIBLE SMELL COMING FROM COOLING SYSTEM. TOOK IN NUMEROUS TIMES TO DEALERSHIP TO TRY AND FIX. FINALLY STUMPED THE DEALERSHIP ASKED STAR AT CHRYSLER HEADQUARTERS. THEY IMMEDIATELY KNEW THE ISSUE AND GAVE MECHANICS STEPS TO FIX. TURNS OUT THE NEW "GREEN FRIENDLY" ENGINE COOLANT THEY ARE USING ON THE NEW DURANGOS WAS NEVER TESTED. THE COOLANT WAS INTERACTING WITH ANYTHING RUBBER IT CAME INTO CONTACT WITH AND WAS BREAKING DOWN THE RUBBER. STAR TOLD THEM TO REPLACE EVERY PIECE OF RUBBER THE COOLANT COMES INTO CONTACT WITH. IT IS NOW MIDDLE OF AUGUST AND THE SMELL IS STILL PRESENT AND TO DATE CHRYSLER HAS NOT ISSUED A SERVICE BULLETIN OR RECALL ON THE COOLANT OR HOSES. WE HAVE SUBMITTED PAPER WORK FOR THE LEMON LAW. *TR

AS I WAS DRIVING ON I-35 NORTH IN IOWA - RAIN WAS JUST STARTING - NO OTHER VEHICLES NEARBY, NO BIRDS, OVERPASSES, ETC - THE SUNROOF EXPLODED INTO A THOUSAND TINY PIECES. LUCKILY, THE SUNROOF COVER WAS CLOSED AS IT KEPT ALL THE GLASS FROM FALLING INTO THE CAR. THERE APPEARS TO BE NO SIMPLE EXPLANATION WHY THIS HAPPENED. THE SERVICE MECHANIC AT A DODGE DEALERSHIP SAID IT APPEARED TO BE FAULTY GLASS ALTHOUGH DODGE WILL NOT ACCEPT A CLAIM UNDER MY WARRANTY. *TR

THERE IS A BUMPING NOISE UNDER THE RIGHT FLOORBOARD THAT YOU CAN FEEL UNDER YOUR FEET WHEN APPLYING THE BRAKE OR TURNING CAN'T FIGURE OUT WHAT IT IS.... *TR

WHEN STOPPING THERE IS A CLUNK IN FRONT BRAKES OR SUSPENSION. THE CLUNK CAN BE FELT IN THE FLOOR, STEERING COLUMN AND BRAKE PEDAL. DEALER REPLACED FRONT PADS AND ROTORS, PROBLEM NOT FIXED. *TR