Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE PURCHASED OUR VEHICLE ON 5/31/13. LESS THAN THREE MONTHS LATER, THE FIRST SET OF REAR SHOCKS WERE ORDERED FOR REPLACEMENT. WE HAVE NOW OWNED THE VEHICLE JUST OVER 2 YEARS AND WILL BE HAVING THE SHOCKS REPLACED FOR THE FOURTH TIME. NOBODY AT THE DEALERSHIP HAS EVER EXPLAINED WHY WE HAVE SUCH ISSUES, AND WHEN I CALLED THIS MOST RECENT TIME, THE SERVICE DEPT SAID "MAYBE WE AREN'T USING THE RIGHT ONES". WE ARE REACHING THE END OF OUR WARRANTY PERIOD AND DON'T WANT TO BEGIN HAVING TO REPLACE PARTS, THAT HAVE ALREADY BEEN REPLACED AN AVERAGE OF EVERY 6 MONTHS, AT OUR OWN EXPENSE. SEVERAL MONTHS AGO, WE GOT THE RECALL NOTICE ABOUT THE FUEL PUMP RELAY, AND WE HAVE YET TO GET THE WORK DONE BECAUSE THERE ARE NO PARTS AVAILABLE TO DO THE WORK. WE'VE EXPERIENCED COUNTLESS TIMES OF "SLUGGISH" PERFORMANCE WHEN DRIVING AT 30 OR LESS MPH, WHICH WE ASSUME IS RELATED TO THIS RECALL. OF COURSE, WE'VE ALREADY HAD THE BRAKE BOOSTER SHIELD RECALL WORK PERFORMED, BUT WE NEVER DREAMED THERE WOULD BE TWO RECALLS IN LESS THAN 2 YEARS, NOT TO MENTION ALL THE PROBLEMS WITH THE SHOCKS. WITH ALL OF THESE PROBLEMS, WE FEEL OUR SAFETY, AND THAT OF OTHER PASSENGERS, IS AT RISK AND HAVE BECOME MORE AND MORE CONCERNED AS WE PUT MORE MILES ON THE CAR.
APRIL 2014 NOTICED LOUD SOUND AND NO BRAKES AFTER GOING THROUGH CARWASH. SHORTLY AFTER I RECEIVED THE FIRST RECALL ON THE BRAKE LINE. PHONED DEALERSHIP BUT WAS TOLD I WAS ON A LIST AND SHOULD BE AVAILABLE JULY 2014. I'VE CALLED SEVERAL TIMES BUT STILL NOT GOTTEN THE CALL TO GET MY CAR IN. HAD TO TAKE THE CAR INTO THE DEALERSHIP FOR WATER PUMP - AT THAT TIME THE SERVICE MANAGER LOOKED AT MY BRAKES AND TOLD ME I DEFINITELY HAD A PROBLEM AND WOULD MOVE ME TO FRONT OF THE LIST. STILL NO CALLS. SINCE THAT TIME I'VE RECEIVED SEVERAL MORE SAFETY RECALLS ON MY VEHICLE BUT AM NEVER ABLE TO GET AN APPOINTMENT. I'VE ASKED SINCE I HAVE TO LEAVE THE CAR TO GET A RENTAL AT THEIR EXPENSE. THEY REFUSED. I WORK 40 TO 50 MILES OUT OF TOWN AND THIS IS THE ONLY VEHICLE I HAVE. I'M ALREADY BEING PUT OUT HAVING TO TAKE THE VEHICLE IN WHY SHOULD I ALSO HAVE TO BARE THE EXPENSE OF A RENTAL CAR AS WELL. IT HAS NOW BEEN WELL OVER A YEAR, MY BREAKS ARE STILL BAD. I PANIC EVERY TIME IT RAINS. MY VEHICLE HAS RECENTLY STARTED CAUSING PROBLEMS ON STARTING UP - IT WON'T COMPLETELY TURN OVER - BUT IT JUST KEEPS STEADILY TRYING - IT WON'T LET ME CUT IT OFF AND IT'S LIKE ITS FLOODING ITSELF. I NOW HAVE A LARGE STACK OF RECALLS ON MY VEHICLE AND NO ONE WILL HELP ME. I'M NOT HAPPY WITH DODGE AND THE LACK OF CONCERN FOR MY SAFETY. I'M PAYING A CAR NOTE FOR SOMETHING THAT ISN'T SAFE TO DRIVE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SLOWED DOWN INTERMITTENTLY TO 25 MPH WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEMS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 9/14/15. UPDATED 12/23/2015*JS
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FOR ELECTRICAL PROBLEMS. A LIST OF THE PROBLEMS INCLUDE: TAIL LIGHTS BURNING OUT, SEAT HEATERS NOT WORKING, REAR AC NOT WORKING, SUNROOF NOT WORKING, SIDE MIRRORS NOT WORKING, SEAT ADJUSTER NOT WORKING, AND SOME OF THE ISSUES HAVE HAPPENED MORE THAN ONCE. EVERY TIME THEY TELL ME IT IS A SHORT THAT CAUSED THE PROBLEM. THERE IS SOMETHING WRONG WITH THEIR ELECTRICAL SYSTEM AS I HAVE SEEN MANY OTHER COMPLAINTS THAT MATCH MINE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHEN ATTEMPTING TO ENGAGE THE PUSH TO START BUTTON, THE VEHICLE FAILED TO START AND REQUIRED MULTIPLE TIMES ATTEMPTS. THE CONTACT ALSO NOTICED WHEN THE VEHICLE WAS SHUT OFF, THE INTERIOR LIGHTS AND THE RADIO WOULD SHUT OFF AFTER A LONGER PERIOD OF TIME. THE CONTACT HAD RECEIVED NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 12/21/15*JS
2013 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD RECALL # 15V115000. *JB
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE ATTEMPTING TO START THE VEHICLE, IT WAS INOPERABLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS LATER DIAGNOSED THAT THE HORN RELAY SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
THE ENGINE CRANKS BUT WILL NOT START AND HAS A HESITATION/LACK OF POWER ON ACCELERATION.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT 25 MPH, THE VEHICLE JERKED AND LOST POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V11500 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
2013 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO BRAKES AND DASHBOARD LIGHT ISSUES. *SMD THE CONSUMER RETURNED TO THE DEALER SIX MONTHS AFTER PURCHASING THE VEHICLE, BECAUSE THE LIGHTS ON THE DASHBOARD ILLUMINATED PERIODICALLY. THE DEALER PURGED THE SYSTEM ACCORDING TO THE SERVICE INVOICE AND THE FAULTY LIGHTS DID NOT ILLUMINATE AGAIN. THEN, INTERMITTENTLY THE CONSUMER NOTICED THE VEHICLE FELT AS THOUGH IT WAS GOING TO ACCELERATE OR EVEN DROP DOWN IN GEAR. THE CONSUMER RECEIVED RECALL NOTICE 14V154000 (SERVICE BRAKES AND SERVICE BRAKE HYDRAULIC). HOWEVER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER THEN CALLED OTHER DEALERS WITHIN A 100 MILE RADIUS AND FOUND A DEALER WHO ORDERED THE PART ON 06/17/2014 AND INSTALLED IT ON 07/02/14. IN OCTOBER 2014, WHILE DRIVING THE VEHICLE FELT AS THOUGH IT WAS GOING DOWN IN GEAR ON ITS OWN. TWO MONTHS LATER, THE CONSUMER RECEIVED RECALL NOTICE 14V634000 REGARDING THE ALTERNATOR. HOWEVER, THE PARTS WERE NOT AVAILABLE. WHILE THE CONSUMER WAS WAITING ON THE PARTS, SHE CONTINUED TO DRIVE THE VEHICLE, UNTIL ONE DAY WHILE DRIVING ON THE INTERSTATE, THE VEHICLE JUST STOPPED. *JB
AFTER NOTIFICATION OF A RECALL P60 REGARDING FAULTY ALTERNATOR SOME 4 MONTHS AGO MY DEALERSHIP ADVISES ME THAT NO PARTS ARE YET AVAILABLE TO IMPLEMENT THIS SAFETY ISSUE REPAIR. DEALERSHIP: NORTH WEST DODGE CHRYSLER JEEP, NORTH WEST FREEWAY, HOUSTON, TEXAS AS THIS IS A SAFETY ISSUE IT CONCERNS ME GREATLY THAT THESE PARTS AFTER 4 MONTHS ARE NOT YET AVAILABLE...UPDATED 07/08/15 *BF
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE CAR STALLS WHEN ON REVERSE OR WHEN TRYING TO START UP. I'VE TRIED DIFFERENT ENGINE TEMPERATURES. WHEN HOT OR COLD AND IT CONTINUES TO GIVE ME THE SAFE ISSUE. I'VE TAKEN VEHICLE TO THREE DIFFERENT MECHANICS AND ALL SAY VEHICLE IS FINE, YET NO ONE CAN EXPLAIN WHY VEHICLE DOES NOT START UP. *TR
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
2013 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO COMPLETE RECALL FOR SUN VISOR AND BRAKE BOOSTER. *SMD THE CONSUMER STATED HE HAD TO CONTINUOUSLY CALL THE DEALER ABOUT THE PARTS. THE LAST TIME HE CALLED, THE DEALER STATED THE PARTS HAD ARRIVED. THE CONSUMER STATED THE DEALER NEVER CALLED TO INFORM HIM THE PARTS WERE AVAILABLE. *JB
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS A BURNING ODER UNDER THE HOOD THROUGH THE VENTILATION. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,322.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE REVERSING AT 2 MPH, THE VEHICLE JERKED BEFORE REVERSING. IN ADDITION, THE VEHICLE JERKED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REFLUSHED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS.THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 7/14/15*CN THE CONSUMER SOLD THE VEHICLE BACK TO THE DEALER. UPDATED 07/21/15*JB
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED BEFORE ACCELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTIFICATION REGARDING THE BRAKES; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGS DID NOT DEPLOY IN HEAD ON CRASH AT 45 50 MPH IN MY 2013 DODGE DURANGO. *TR
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V115000 (EQUIPMENT AND TIRES) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THIS VEHICLE WAS PURCHASED NEW IN NOVEMBER OF 2013. SINCE THAT TIME WE HAVE RECEIVED 4 RECALL NOTICES ON THE VEHICLE. TWO NOTICES FOR P14/NHTSA 14V-154 (BRAKE BOOSTER). ONE FOR P36/NHTSA 14V-391 (SUN VISOR WIRING). ONE FOR R09/NHTSA 14V-115 (FUEL PUMP RELAY). WE HAVE CALLED THE SELLING DEALER REGARDING THE BRAKE BOOSTER AND THE SUN VISOR AND STILL HAVE NOT RECEIVED ANY TYPE OF NOTIFICATION OF PARTS RECEIVED TO REPAIR. YESTERDAY, WE RECEIVED THE RECALL REGARDING THE INTERNAL FUEL PUMP RELAY, WITH VERBIAGE THAT FIAT CHRYSLER AUTOMOBILES (FCA) DOES NOT CURRENTLY HAVE THE PART AVAILABLE TO PERFORM A "PERMANENT REMEDY." TWO OF THEM ARE SAID TO POSSIBLY CAUSE A FIRE AND THE OTHER A POSSIBLE CRASH. FOR CHRYSLER GROUP LLC/FCA US LLC TO BE ABLE TO GO THIS LONG WITH OUT REPAIRING THESE DEFECTS IS SIMPLY NOT ACCEPTABLE. *TR
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY VEHICLE BEGAN HAVING TROUBLE IN LATE FEBRUARY 2015 WITH TURNING OVER AT THE FIRST START OF THE DAY. SINCE THAT TIME, THE PROBLEM HAS CONTINUED, BUT MORE FREQUENTLY AND WORSE THAN EACH PREVIOUS TIME. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, PRESTIGE DODGE, ON TWO OCCASIONS TO HAVE THE PROBLEM LOOKED AT AND ON THE SECOND OCCASION I WAS TOLD BY THE DEALERSHIP THAT THE ISSUE IS RELATED TO A RECALL WITH THE FUEL PUMP RELAY AND THAT A RECALL ON THE PART WAS FORTHCOMING, BUT THERE IS NO WAY FOR THE ISSUE TO BE REMEDIED, SINCE PARTS HAVE NOT BEEN ISSUED BY CHRYSLER. I ALSO CONTACTED CHRYSLER AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO TO ASSIST IN CORRECTING THE ISSUE INCLUDING REPAIRING, PROVIDING A RENTAL VEHICLE, ETC. AND THAT I WILL JUST NEED TO WAIT UNTIL THE CAR WILL NOT RUN ANY LONGER, HAVE IT TOWED AND THEN PAY FOR A RENTAL VEHICLE OUT OF MY POCKET UNTIL THEY ISSUE PARTS FOR THE RECALL. AT THAT TIME THERE WAS NOT AN ESTIMATED TIME FOR PARTS TO BE ISSUED AND THERE STILL IS NOT. NOW, I RECEIVE AN "INTERIM" NOTICE OF "IMPORTANT SAFETY RECALL" FOR THE "FUEL PUMP RELAY" THAT STATES THAT THE ISSUE COULD CAUSE MY VEHICLE COULD OPERATE INTERMITTENTLY OR "FAIL WITHOUT WARNING," AND ULTIMATELY "CAUSE THE ENGINE TO STALL WHILE DRIVING AND CAUSE A CRASH WITHOUT WARNING." *TR
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), 14V115000, AND 14V115000 (EQUIPMENT, TIRES).THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Dodge Durango → · Every Durango year → · How the figures are calculated →