2013 Crossroads Zinger

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Suspension2
010
Wheels1
000
Latches/Locks/Linkages1
000

1 safety recall

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners reported

Newest filings
SuspensionFire
Filed Jul 29, 2020CO

TL* THE CONTACT OWNS A 2013 CROSSROAD ZINGER TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE STARTED TO SMOKE AND BEND WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL TO THE TRAILER AND REFERRED THE CONTACT TO NHTSA. THE CONTACT MENTION THERE WAS A NHTSA CAMPAIGN NUMBER: 11V161000 (EQUIPMENT) BUT HER VIN WAS NOT INCLUDED.

Suspension
Filed May 9, 2014OK

THE AXLES BENT AND CAUSED TIRE DAMAGE THAT MAY RESULT IN TIRE FAILURE. THE AXLES ARE MADE BY LIPPERT COMPONENTS, INC. LC35-SB-85-68.5-NOSP-OS-L-545-7242-30PT. *TR

Latches/Locks/Linkages
Filed Apr 14, 2014UT

TL* THE CONTACT OWNS A 2013 CROSSROAD ZINGER TRAILER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13E039000 (EQUIPMENT , LATCHES/LOCKS/LINKAGES) AND IT HAD BEEN MONTHS SINCE THE PART WAS ORDERED WHICH STILL HAD NOT ARRIVED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Wheels
Filed Aug 18, 2013MN

THE 2013 CROSSROADS ZINGER TRAVEL TRAILER I PURCHASED HAS A 3401.94 KG OR 7500 LB GVWR/PNBV, THE TIRES ON THE UNIT ARE 205/75R15 LOAD RANGE C. THE MAX LOAD OF THE TIRES ARE 1820 LB @ 50 LBS PSI MAX PRESSURE COLD. THE COMBINED LOAD FOR THE TIRES IS 7280 LBS ON A TRAILER THAT HAS A LABEL OF GVWR OF 7500 LBS, THIS INACCURATE LABEL LEADS TO IMPROPER VEHICLE LOADING SPECIFICATIONS. THIS IS A SAFETY ISSUE WHICH COULD LEAD TO A TIRE FAILURE WHICH MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE. *TR

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20221100Routine
20181400Routine
20170200Routine
20160200Routine
20151200Routine
20140100Routine
2013 — this page4110Routine
20121200Routine
20111300Routine
20100200Routine
20090100Routine
20080100Routine
20071200Routine
20061300Routine
20051300Routine

Compare every Zinger year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.