2012 Crossroads Zinger

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › frame and members › underbody shields. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Frame and Members › Underbody Shields1
000

2 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment › Other › Labels11V161000
Filed Mar 11, 2011106 vehiclesCrossroads Rv

Defect. CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2011-2012 ZINGER RECREATIONAL VEHICLES. THE FEDERAL IDENTIFICATION TAG ON THE VEHICLES CONTAINS INCORRECT, GROSS AXLE WEIGHT RATING (GAWR) AND GROSS VEHICLE WEIGHT RATING (GVWR) INFORMATION. ACCORDINGLY, THE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION."

Risk. SHOULD A CONSUMER RELY ON THE INCORRECT AXLE AND WEIGHT RATING INFORMATION, THE VEHICLE COULD BE OVERLOADED, CAUSING A TIRE FAILURE THAT COULD RESULT IN A CRASH CAUSING PERSONAL OR PROPERTY DAMAGE.

Remedy. CROSSROADS WILL REPLACE THE FEDERAL IDENTIFICATION TAG WITH ONE CONTAINING THE CORRECT WEIGHT RATINGS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 17, 2011. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.

What owners reported

Newest filings
Structure › Frame and Members › Underbody Shields
Filed Dec 22, 2011NJ

OWNER CONDUCTED A POST-DELIVERY ("ZERO MILEAGE") INSPECTION OF A NEWLY PURCHASED VEHICLE AND FOUND THAT THE BOLTS INTENDED TO SECURE THE VEHICLE BODY TO THE FRAME WERE LOOSE. IT APPEARED THAT THE BOLTS WERE NOT IN CORRECT ALIGNMENT WITH THE ANCHORING VEHICLE CROSS-MEMBER. MANY OF THE BOLTS ARE HIDDEN BY A PROTECTIVE COVERING SO THEIR ALIGNMENT / CONDITION IS UNCERTAIN AT THIS TIME.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20221100Routine
20181400Routine
20170200Routine
20160200Routine
20151200Routine
20140100Routine
20134110Routine
2012 — this page1200Routine
20111300Routine
20100200Routine
20090100Routine
20080100Routine
20071200Routine
20061300Routine
20051300Routine

Compare every Zinger year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.