2007 Crossroads Zinger

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
100

2 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment › Recreational Vehicle/Trailer08V370000
Filed Jul 21, 200817,353 vehiclesCrossroads Rv

Defect. CROSSROADS RV IS RECALLING 17,353 MY 2004-2007 CRUISER, PARADISE POINTE, MY 2004 SILVERADO, MY 2005-2007 ZINGER, CROSS TERRAIN, AND MY 2006-2007 BELAIR, CROSSFORCE, AND CROSSFIRE TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy. CROSSROADS RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.

What owners reported

Newest filings
SuspensionCrash
Filed Mar 16, 2009200 milesNC

I WAS TOWING A NEW CROSSROADS 2007 ZINGER 26RL TRAVEL TRAILER WITH A NEW 2007 FORD EXPEDITION AND EXPERIENCED A ROLLOVER WITH THE TRAVEL TRAILER WHEN IT WAS DRAFTED BY A 18 WHEEL TRACTOR TRAILER. THE TRAVEL TRAILER WAS DEEMED A TOTAL LOSS AND I SUBSEQUENTLY PURCHASED A NEW 2008 ZINGER 26 RL TRAVEL TRAILER WHICH EXHIBITS THE SAME INSTABILITY AS THE 2007 MODEL. I CONTACTED THE CROSSROADS RV COMPANY LOCATED IN INDIANA AND INFORMED THEM OF THE INSTABILITY PROBLEM. THEY ACKNOWLEDGED THE PROBLEM AND SAID THEY WOULD MOVE THE TRAVEL TRAILER AXLES BACK ON THE TRAILER WHICH SHOULD ALLEVIATE THE PROBLEM AT NO CHARGE TO ME. I LATER LEARNED THAT MOVING THE AXLES WOULD INCREASE THE TRAILER TONGUE WEIGHT. THIS INCREASE WOULD EXCEED BY 200 LBS THE SAFETY LIMITATIONS OF THE HITCH ON MY FORD EXPEDITION. WHEN I INFORMED CROSSROADS RV THAT I DECLINED HAVING THEM MOVE THE AXLES BECAUSE OF THIS SAFETY ISSUE, THEY REFUSED TO REIMBURSE ME A REFUND FOR THE TRAILER. THEY SUBSEQUENTLY SENT ME A LETTER IMPLYING THAT I AND NOT THEY ARE AT FAULT FOR THE INSTABILITY PROBLEM. *TR

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20221100Routine
20181400Routine
20170200Routine
20160200Routine
20151200Routine
20140100Routine
20134110Routine
20121200Routine
20111300Routine
20100200Routine
20090100Routine
20080100Routine
2007 — this page1200Routine
20061300Routine
20051300Routine

Compare every Zinger year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.