2011 Crossroads Zinger

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Equipment › Recreational Vehicle/Trailer1
000

3 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment10V505000
Filed Oct 15, 20101,399 vehiclesCrossroads Rv

Defect. CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Risk. AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Remedy. CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.

Equipment10V495000
Filed Oct 12, 20106 vehiclesCrossroads Rv

Defect. CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 ZINGER AND SUNSET TRAIL TRAILERS MANUFACTURED FROM AUGUST 15, 2010, THROUGH SEPTEMBER 29, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Risk. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy. CROSSROADS IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. ALL THE AFFECTED VEHICLES ARE CONTAINED AT CROSSROADS' DEALERSHIPS. THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR CROSSROADS AT 1-888-226-7496.

What owners reported

Newest filings
Equipment › Recreational Vehicle/Trailer
Filed Aug 31, 2011NY

2011 CROSSROADS ZINGER. CONSUMER EXPRESSES DISCONTENT CONCERNING SEVERAL ISSUES WITH TRAILER *TGW THE CONSUMER STATED SHE NOTICED A FEW MINOR COSMETIC PROBLEMS WITH THE CAMPER; THE ALUMINUM WAS DENTED WHERE THE WINDOW WAS PULLED IN TOO MUCH, THERE WERE STAPLES STICKING OUT OF THE WRAP AROUND THE BATHROOM, AND THE WOOD WAS BULGING ON THE WRAP AROUND THE BATHROOM. THE FIRST WEEK OF OWNING THE CAMPER, THE HYDRAULIC LIFT RIPPED OUT OF THE OUTSIDE KITCHEN DOOR, THE DINING ROOM LIGHT HESITATED WHEN ATTEMPTING TO TURN IT ON. THE GAS PART OF THE HOT WATER TANK DIDN'T LIGHT UNTIL THE SECOND OR THIRD TIME. THE SCREEN DOOR DID NOT CLOSE PROPERLY, WATER ACCUMULATED IN THE OUTSIDE KITCHEN. THE CONSUMERS HUSBAND NOTICED THE BACK TIRE LOOKED CROOKED. HE JACKED UP THE CAMPER, AND TIGHTENED THE LUG NUTS. A MAINTENANCE TECH INFORMED THE CONSUMER THE PROBLEM WAS THE BEARING, EVEN THOUGH ONLY ONE BALL BEARING WAS MISSING FROM THE RING. THE MAINTENANCE TECH ATTEMPTED TO PUT THE WHEEL BEARING IN, BUT COULDN'T GET THE RACE TO FIT. HE SOON DISCOVERED THE CAST IRON HUB WHICH WAS SUPPOSED TO BE TOGETHER WAS CLEARLY SPLIT BETWEEN THE DRUM AND THE HUB. *JB

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20221100Routine
20181400Routine
20170200Routine
20160200Routine
20151200Routine
20140100Routine
20134110Routine
20121200Routine
2011 — this page1300Routine
20100200Routine
20090100Routine
20080100Routine
20071200Routine
20061300Routine
20051300Routine

Compare every Zinger year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.