Car Problem DataNHTSA records

2019 Crossroads Cruiser

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Water Heater18V767000
Filed Oct 31, 20187 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.

Risk. If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.

Remedy. The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335.

Equipment › Electrical18V726000
Filed Oct 15, 201860 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser and Volante fifth wheels equipped with Longitude awnings. These vehicles may be equipped with incorrect awning switches that do not prevent the awning motor from rolling out the awning while moving.

Risk. The awning unexpectedly unrolls while the vehicle is moving, it can increase the risk of injury.

Remedy. Keystone will notify owners, and dealers will replace the existing awning switch for a switch with a dynamic brake function, free of charge. The recall began November 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-333.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20210100Routine
20200300Routine
2019 — this page0200Routine
20181410Routine
20170100Routine
20160300Routine
20151200Routine
20140100Routine
20130200Routine
20120100Routine
20111200Routine
20100100Routine
20090100Routine
20080100Routine
20072200Routine
20061200Routine
20051400Routine
20041400Routine
20032200Routine
20020100Routine
20010100Routine

Compare every Cruiser year →

Other Crossroads models

All Crossroads models →
Zinger 12Redwood 12Sunset Trail 8Silverado 6Paradise Pointe 6Elevation 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 31, 2018. Source: NHTSA Office of Defects Investigation.