2007 Crossroads Cruiser

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires1
000
Equipment1
000

2 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment › Recreational Vehicle/Trailer08V370000
Filed Jul 21, 200817,353 vehiclesCrossroads Rv

Defect. CROSSROADS RV IS RECALLING 17,353 MY 2004-2007 CRUISER, PARADISE POINTE, MY 2004 SILVERADO, MY 2005-2007 ZINGER, CROSS TERRAIN, AND MY 2006-2007 BELAIR, CROSSFORCE, AND CROSSFIRE TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy. CROSSROADS RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.

What owners reported

Newest filings
Tires
Filed Feb 14, 2010OH

THE CAMPER WAS PURCHASED NEW IN APRIL 2008 AND OUR FIRST MAJOR TRIP WAS IN OCTOBER 2008. ON THAT TRIP, THE PASSENGER SIDE FRONT TIRE BLOWOUT ON THE FREEWAY AFTER ABOUT 10 HOURS OF TRAVEL. PRIOR TO TAKING ANY TRIPS, MY ROUTINE IS TO CHECK THE TRAILER TIRE CONDITION AND PRESSURE. SINCE THIS WAS THE FIRST BLOWOUT, I JUST ATTRIBUTED TO AN UNKNOWN ROAD HAZARD CONDITION. UPON RETURNING HOME, I BOXED UP EVERYTHING WE CARRIED ON THE TRIP AND WEIGHTED IT TO ENSURE WE WERE WITHIN THE CARRYING CAPACITY. WE DID LOAD THE UNIT TO 70LBS BELOW THE CARRYING CAPACITY. IN OCTOBER 2009, WE WERE TAKING A LONG TRIP TRAVELING FROM OHIO TO FLORIDA. AGAIN AT ABOUT 10 HOURS INTO THE TRIP, THE SAME TRAILER TIRE FAILED ON THE HIGHWAY. I TOOK MY NORMAL PRECAUTIONS OF CHECKING TIRE CONDITION AND PRESSURES PRIOR TO LEAVING. ON THIS TRIP, WE LIMITED THE SUPPLIES WE TOOK WITH US AND WERE ALMOST 300 LBS BELOW THE CARRYING CAPACITY. BECAUSE OF THE PROBLEMS WE ENCOUNTERED, I LOOKED DEEPER INTO THE TRAILER CARRYING CAPACITY, TIRE CARRYING CAPACITY, AND TRAILER GVWR. ACCORDING TO THE INFORMATION PROVIDE FOR OUR TRAILER, CARRYING CAPACITY OF IS 1270 LBS. BASED ON THE OPTIONS INSTALLED NOT INCLUDING 252 LBS FOR PROPANE BOTTLES GVWR IS 7873 LBS HITCH WEIGHT 873 LBS TIRE CAPACITY 1820 LBS EACH, 7280 LBS SO THE 4 TIRES COMBINED CANNOT CARRY THE GVWR. IF YOU SUBTRACT OFF THE HITCH WEIGHT, THERE IS A 'SAFETY FACTOR' OF 3.5% EQUATING TO 70 LBS PER TIRE. THIS IS A VERY SMALL TOLERANCE, MEANING THE UNIT WOULD HAVE TO BE PE

Equipment
Filed Feb 14, 2009SD

NO INCIDENT. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20210100Routine
20200300Routine
20190200Routine
20181410Routine
20170100Routine
20160300Routine
20151200Routine
20140100Routine
20130200Routine
20120100Routine
20111200Routine
20100100Routine
20090100Routine
20080100Routine
2007 — this page2200Routine
20061200Routine
20051400Routine
20041400Routine
20032200Routine
20020100Routine
20010100Routine

Compare every Cruiser year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.