Keystone RV Company: Equipment › Electrical
Keystone RV Company reported this defect to federal regulators on Oct 15, 2018 and put the number of vehicles at risk at 60. The repair is free for as long as the recall stands.
The defect
Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser and Volante fifth wheels equipped with Longitude awnings. These vehicles may be equipped with incorrect awning switches that do not prevent the awning motor from rolling out the awning while moving.
The risk
The awning unexpectedly unrolls while the vehicle is moving, it can increase the risk of injury.
The remedy
Keystone will notify owners, and dealers will replace the existing awning switch for a switch with a dynamic brake function, free of charge. The recall began November 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-333.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Crossroads Cruiser | 0 | 2 | 0 | 0 |
| 2019 Crossroads Volante | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V726000.
Full record for the 2019 Crossroads Cruiser → · Recalls carrying a do-not-drive advisory → · Where this data comes from →