2020 Coachmen Prism

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Vehicle Speed Control1
000
Structure › Body1
000

3 safety recalls

Part 573 reports
Equipment › Appliance › Oven/Stove/Cooktop20V727000
Filed Nov 23, 20204,203 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Chaparral and Shasta, 2019-2020 Coachmen Concord and Orion, 2020-2021 Coachmen Cross Trek and Forest River Berkshire, 2019-2021 Coachmen Freelander, Leprechaun and Prism, 2020 Coachmen Mirada, Pursuit and Sportscoach, Dynamax Force, DX3, Dynaquest XL and Isata and Forest River Wildwood and 2008 and 2020 Forest River Salem vehicles equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Risk. A gas leak can increase the risk of a fire.

Remedy. Forest River will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 11, 2021. Owners may contact Forest River customer service at 1-574-825-4995, or Dometic customer service at 1-574-293-0681. Forest River's number for this recall is 51-1259.

Seats20V477000
Filed Aug 14, 2020412 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest) is recalling certain 2020-2021 Forest River Forester, Sunseeker, Dynamax Isata and Coachmen Galleria and Prism motorhomes built on Sprinter Van chassis equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Risk. If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Remedy. Forest River will notify owners, and Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began September 21, 2020. Owners may contact Daimler Vans customer service at 1-877-762-8267. Daimler Vans number for their recall is VS3DREHSIK. Forest's number for this recall is 51-1206.

Equipment › Other › Owners/Service/Other Manual20V358000
Filed Jun 16, 2020392 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.

Risk. If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy. Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.

What owners reported

Newest filings
Vehicle Speed Control
Filed Mar 25, 2022FL

This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?

Structure › Body
Filed Apr 2, 202113,000 milesNC

TL* THE CONTACT OWNS A 2020 COACHMEN PRISM RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMALLY LOUD BANGING SOUND WAS HEARD ON THE PASSENGER'S SIDE OF THE RV. AFTER STOPPING TO INSPECT THE RV, IT WAS DISCOVERED THAT THE 12 FOOT MOTORIZED RETRACTABLE AWNING WAS UNSECURED, AND NEARLY DETACHED FROM THE RV. THE ROAD RANCHER WAS CALLED TO THE SCENE AND A REPORT WAS TAKEN. THE RV WAS LATER DRIVEN TO THE LOCAL RV REPAIR SHOP APPALACHIAN RV REPAIR LOCATED AT 5606 NC 226 S, MARION, NC 28752, HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS INVALID.*DT

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20240400Routine
20230500Routine
20220200Routine
20210400Routine
2020 — this page2300Routine
20191100Routine
20182200Routine
20171100Routine
20160100Routine
20153300Routine
20142400Routine
20130400Routine
20122400Routine
20110300Routine
20101400Routine
20090500Routine
20080100Routine
20070100Routine

Compare every Prism year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 23, 2020. Source: NHTSA Office of Defects Investigation.