Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer › lpg systems › tank assembly. It has been recalled 4 times.
What fails
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Reports
Crashes
Fires
Injuries
Wheels
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Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Assembly
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4 safety recalls
Part 573 reports
Equipment17V756000
Filed Nov 22, 2017365,885 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Forest River's number for this recall is 51-0544.
Air Bags › Frontal › Driver Side › Inflator Module16V267000
Filed May 3, 201677 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2007-2014 Solera, and Coachmen Prism vehicles, built on Mercedes-Benz and Freightliner Sprinter chassis. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Forest River will notify owners, and either Mercedes-Benz or Freightliner dealers will replace the driver frontal air bag inflator, free of charge. Parts are not currently available. Interim notices were sent on June 23, 2016. A second notice will be sent when remedy parts are available. Owners may contact Forest River customer service at 1-877-496-3691 or may call the Sprinter/Takata hotline at 1-877-496-3691. Forest River's number for this recall is 51-04262016-0182.
Equipment › Recreational Vehicle/Trailer15V798000
Filed Nov 25, 20159,687 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2012-2015 Coachmen 2150LE Prism motor homes manufactured July 2011 to May 2014. Due to the welds being in an improper location, the liquid propane (LP) tank support braces may not be secure, allowing the LP tank to drop and fall off the vehicle while in transit.
Risk. If the LP tank drops or falls off the vehicle while in transit, there is an increased risk of fire or explosion.
Remedy. Forest River will notify owners, and dealers will install a repair kit, free of charge. The recall is expected to begin during October 2014. Owners may contact Coachmen customer service at 1-800-353-7383.
What owners reported
Newest filings
Wheels
Filed Jul 4, 201620,152 milesMT
WE HAD A FAILURE OF ONE OF THE REAR DUAL TIRES ON INTERSTATE 15 SOUTH OF IDAHO FALLS. THE MERCEDES SPRINTER 3500 CHASSIS AND CHROME REAR OUTSIDE DUAL WHEELS DOES NOT HAVE EFFECTIVE ACCESS TO THE DUAL TIRES TO CHECK AND CHANGE THE AIR PRESSURE. THE LENGTH OF THE INNER TIRE VALVE STEM MAKES THE JOB OF REINSTALLING THE VALVE CAP VIRTUALLY IMPOSSIBLE WITHOUT REMOVAL OF THE OUTER CHROME DUAL WHEEL. THE OUTSIDE DUAL IS ALMOST AS DIFFICULT. AS A RESULT, MOST OWNERS CAN NOT AND WILL NOT CHECK THE TIRE PRESSURE ON THE INNER DUAL TIRE CREATING A POTENTIAL SAFETY ISSUE. THE ONLY EFFECTIVE WAY TO CHECK TIRE PRESSURE IS TO REMOVE THE OUTER CHROME WHEEL A JOB THAT SHOULD ONLY BE DONE BY PROFESSIONALS WITH THE PROPER EQUIPMENT, NOT BY THE VEHICLE OWNER.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Assembly
Filed Oct 1, 2014WI
2014 COACHMEN PRISM. CONSUMER WRITES IN REGARDS TO A BROKEN LP GAS REGULATOR. *SMD THE CONSUMER STATED THE LP GAS REGULATOR WAS BROKEN FROM THE FACTORY, THERE WERE NO AWNINGS ON THE SLIDE OUTS, EVEN THOUGH IT WAS ADVERTISED AS STANDARD EQUIPMENT. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.