Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
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Equipment › Recreational Vehicle/Trailer
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4 safety recalls
Part 573 reports
Equipment17V756000
Filed Nov 22, 2017365,885 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Forest River's number for this recall is 51-0544.
Air Bags › Frontal › Driver Side › Inflator Module16V267000
Filed May 3, 201677 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2007-2014 Solera, and Coachmen Prism vehicles, built on Mercedes-Benz and Freightliner Sprinter chassis. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Forest River will notify owners, and either Mercedes-Benz or Freightliner dealers will replace the driver frontal air bag inflator, free of charge. Parts are not currently available. Interim notices were sent on June 23, 2016. A second notice will be sent when remedy parts are available. Owners may contact Forest River customer service at 1-877-496-3691 or may call the Sprinter/Takata hotline at 1-877-496-3691. Forest River's number for this recall is 51-04262016-0182.
Equipment › Recreational Vehicle/Trailer15V798000
Filed Nov 25, 20159,687 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2012-2015 Coachmen 2150LE Prism motor homes manufactured July 2011 to May 2014. Due to the welds being in an improper location, the liquid propane (LP) tank support braces may not be secure, allowing the LP tank to drop and fall off the vehicle while in transit.
Risk. If the LP tank drops or falls off the vehicle while in transit, there is an increased risk of fire or explosion.
Remedy. Forest River will notify owners, and dealers will install a repair kit, free of charge. The recall is expected to begin during October 2014. Owners may contact Coachmen customer service at 1-800-353-7383.
What owners reported
Newest filings
Unknown or Other
Filed Aug 23, 2021PA
My motorhome does not have an emergency escape window.
Equipment › Recreational Vehicle/Trailer
Filed Jan 28, 201518,000 milesPA
TL* THE CONTACT OWNS A 2012 COACHMEN PRISM. THE CONTACT STATED THAT A BANGING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE PROPANE TANKS SHIELD WELD HAD FRACTURED AND WAS HANGING FROM THE VEHICLE. THE CONTACT USED BUNGEE CORDS TO TEMPORARILY HOLD UP THE SHIELD UNTIL HE REACHED THE CLOSEST REPAIR FACILITY. THE TECHNICIAN STATED THAT THE ORIGINAL WELDS THAT HELD THE TANK WERE OF VERY POOR QUALITY. THE MECHANIC RELOCATED THE TANK ABOVE OF THE ANGLE ARM INSTEAD OF BELOW IT AND BOLTED THE TANK TO PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/24/15*LJ THE CONSUMER STATED BOTH WELDS BROKE AT DIFFERNET TIMES BETEWEEN A HEAT DETECTION SHIELD BETWEEN THE PROPANE TANK AND EXHAUST SYSTEM. UPDATED 05/26/15*JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.