Page 9 of 13 · complaints 401–450 of 636

2014 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Jun 25, 201860,000 milesDC

ENGINE SHUT DOWN. DROVE TO LOCAL EATERY; WHEN I CAME OUT 15 MINUTES LATER CAR WOULD NOT START. HAD TO TOW IT HOME AND CHRYSLER SERVICE IN MY TOWN COULD NOT SERVICE MY CAR UNTIL A WEEK LATER. CAR HAS JUST 60,000 MILES

Structure › Body
Filed Jun 17, 201886,000 milesOH

MY VAN WAS PARKED IN MY DRIVEWAY. I GOT IN IT AND TURNED IT ON. I WENT TO UNROLL THE DRIVER SIDE WINDOW AND I HEARD GLASS BREAKING. THE ENTIRE DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR FRAME AND WOULD NOT ROLL BACK UP AND I HEARD THE GLASS BREAKING ON THE WAY DOWN.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 13, 201869,400 milesPA

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND P517 CODE INDICATORS ILLUMINATED. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 69,400.

Air Bags
Filed Jun 13, 201882,388 milesNC

AIR BAG WARNING LIGHT STAYS ON. HOOD PAINT BUBBLING. STOW AND GO SEATS SHAKE AND VIBRATE ON INTERSTATE. BRAKE ROTORS STILL RATTLE VIBRATE EVEN AFTER NEW MOPAR CALIPERS AND ROTORS REPLACED.

Vehicle Speed Control
Filed Jun 10, 201856,000 milesMI

IN MOTION THE CURSE CONTROL WILL NOT TURN ON OR IT WILL TURN OFF WITHOUT ANY NOTICE. I HAVE HAD IT IN THE SHOP ABOUT SIX MONTHS AFTER I PURCHASED THE VAN . THE AUTO DEALER SAID THEY COULD NOT FIND ANYTHING WRONG. NOW IT HAS BEEN 4 YEARS AND I'M STILL HAVING THIS PROBLEM AND THE SHUTTING OFF OF THE CURSE CONTROL OR TURNING ON IS HAPPENING MORE OFTEN.L NEED SOME HELP FIGURING OUT WHAT THE CAUSE IS OF THIS PROBLEM.

Seats › Front Assembly › Head Restraint1 injured
Filed Jun 4, 201860,833 milesCA

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS RECENTLY REPLACED IN THE VEHICLE. WHILE SEATED IN THE VEHICLE WITH THE IGNITION IN THE OFF POSITION, THERE WAS A CLICKING NOISE COMING FROM THE DASHBOARD. THE CONTACT ALSO STATED THAT THERE WAS A SOUND AS IF THE CD PLAYER WERE CYCLING FOR ANOTHER CD. SUDDENLY, THE DRIVER'S SIDE HEAD REST AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED A SORE NECK AND POSSIBLE CONCUSSION, BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE INSTRUMENT CLUSTER WAS REPLACED BY VICTORVILLE MOTORS (14617 CIVIC DR., VICTORVILLE, CA 92394, (760) 733-8484) WHO WAS ALSO INFORMED OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,833.

Seat BeltsCrash2 injured
Filed May 28, 201892,000 milesGA

THE TRANSMISSION COOLING LINES ARE LEAKING. WHILE TRAVELING DAILY TO WORK ON MANY OCCASIONS, MY LIGHTS IN THE DASH, MY RADIO AND ALL POWER UP FRONT WOULD GO OFF WHILE DRIVING AND JUST RECENTLY WHILE PARKED. OIL FILTER HOUSING ASSEMBLY IS LEAKING. HAD TO REPLACE THE FULL OIL FILTER HOUSING ASSEMBLY AND INT MANIFOLD SET. TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE. THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!

Engine
Filed May 19, 201890,000 milesFL

VEHICLE OVERHEATS TO THE POINT WHERE I HAVE TO PULL OVER, OPEN THE HOOD, OPEN THE RADIATOR CAP, LET IT DRAIN AND ADD MORE WATER/ANTIFREEZE. I HAVE T DO THIS EVERY DAY ONCE OR TWICE A DAY. I DRIVE 7 MILES TO WORK. THE THERMOSTAT HAS BEEN REPLACED AND THE CAR ONLY HAS 90K MILES. ALSO, CANNOT PUT GAS ON THE TANK. IT DOES NOT TAKE MORE THAN 1/5TH OF A GALLON AND IT STOPS... HAVE TO RESTART THE GAS ADDING SITUATION EVERY COUPLE OF MINUTES. IT TAKES ABOUT 20 TO 30 MINUTES TO FILL UP THE TANK.

Seats
Filed May 18, 201836,000 milesIL

THE ACTIVE HEAD RESTRAINT ACTIVATED WHILE THE VEHICLE WAS PARKED IN MY GARAGE. THE VEHICLE HAS NEVER BEEN IN A CRASH AND ONLY HAS 36,000 MILES ON IT. THE PART IS CLEARLY DEFECTIVE AND/OR POORLY MADE AS I CAN SEE THE PLASTIC PIECE THAT BROKE CAUSING THE FAILURE. I AM UNABLE TO RESET THE HEADREST THUS RENDERING THIS SAFETY DEVICE USELESS.

Engine
Filed May 17, 201858,000 milesSC

OIL PRESSURE SENSOR HAS FAILED AND WILL NOT COME OUT USING PROPER TOOLS. I WAS TOLD THE SWITCH WILL NEED TO BE FORCEFULLY REMOVED.

Engine
Filed May 15, 201876,000 milesOK

OIL FILTER HOUSING-THE ENGINE HAS A MAJOR OIL LEAK DUE TO PART NUMBER 68105583AA. IN ADDITION, UNRELATED TO THE OIL LEAK THE DRIVER SEAT ALSO UNEXPECTEDLY REVERSED AND WOULD NOT MOVE FORWARD AGAIN. WHILE SITTING AT THE INTERSECTION THE CAR ENGINE SUDDENLY STALLED. I AM NOT CERTAIN IF THIS WAS DUE TO LEAK OR ELECTRICAL PROBLEM. THE CAR BEHIND ME HAD TO USE EVASIVE MEASURES TO PREVENT A CRASH.

Electrical System
Filed May 7, 201838,000 milesGA

THE VAN STALLS A LITTLE BIT I WENT AND HAD A DIAGNOSTIC DONE ON IT AND THE CATALYTIC CONVERTER KEEPS CLOGGING UP CAUSING THE VAN TO SLOW UP OR TO SWITCH GEARS. ALSO THE DOORS DON'T CLOSE ALL THE WAY THE SLIDING DOORS DO NOT CLOSE ALL THE WAY YOU HAVE TO OPEN AND CLOSE THEM SOMETIMES IT WILL SAY THAT THEIR CLOTHES AND THEN THEY COME OPEN. ALSO THE AC SYSTEM DOES NOT WORK IN THE BACK OF THE CAR THE DOOR FROM THE AC THAT GOES TO THE BACK OF THE VAN CLOSES AND WILL NOT OPEN TO IT GETS EXTREMELY HOT IN THE CAR EVEN THOUGH THE AC IS ON FULL BLAST. ALSO THE DVD SYSTEM MY VAN IS 2 YEARS OLD THE DVD PLAYER WENT OUT AND THE COMPANY WOULD NOT FIX THE DVD PLAYER I HAD TO SPEND OVER $1,000 JUST TO GET A NEW REPLACEMENT FOR THE DVD PLAYER. ALSO THE WIPERS WILL FOG UP THE WINDOWS CAUSING A HAZARDOUS WHERE YOU CANNOT SEE AND THE WIPER CORD FOR THE RAIN-X COMES UNDONE.

Seat Belts
Filed Apr 29, 201850,000 milesWA

THE THIRD ROW SEATING SHOULDER HARNESSES HAVE SHREDDED APART.

Electrical System
Filed Apr 16, 201828,000 milesNJ

SIDE MONITOR SENSORS FAIL AFTER LESS THAN 30K MILES. SYSTEM BEEPS EVERY 5 SECONDS AND SPEEDOMETER FLASHES WARNING TO GET THE SYSTEM SERVICED. IT WILL NOT STOP BEEPING. THE MONITORS ROT OUT BECAUSE THEY ARE NOT SEALED PROPERLY. THIS SHOULD DEFINITELY BE A RECALL. IT'S A $2,100 DEALER FIX. CHRYSLER DOES NOT ADMIT IT'S A DEFECT YET THERE ARE COMPLAINTS OF FAILURE ALL OVER THE WEB.

Engine
Filed Apr 15, 201836,000 milesOH

OIL FILTER/ADAPTER/OIL COOLER ASSEMBLY FAILED, CAUSING LARGE AMOUNT OF OIL TO LEAK ALL OVER ENGINE & TRANSMISSION, LIKELY CREATING A FIRE HAZARD.

Engine
Filed Apr 13, 2018133,000 milesWV

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, LOUD NOISES WERE HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTER IN THE ENGINE WAS FAULTY. THE DEALER (SHEETS CHRYSLER IN BECKLEY, WEST VIRGINIA) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

Air Bags
Filed Apr 2, 201841,000 milesPA

WITHIN WARRANTY, PASSENGER SIDE TAKATA INFLATORS WAS REPLACED NO CHARGE. A YEAR LATER AFTER WARRANTY THE DRIVERS SIDE SIGNALS A PROBLEM ON THE DASHBOARD. DEALER SAYS IS WILL COST $700.00 TO REPLACE. REPORTED TO THE PENN SAFETY COMMISSION, AND TO CHRYSLER. LAST YEAR 2017. NO ONE IS WILLING TO STAND BY THE PRODUCT WITH CONCERN FOR MY SAFETY. I AM A 64 YEAR OLD GRANDMOTHER. FIRST TIME CHRYSLER BUYER AND THE LAST TIME TOO. TRIED TO STAY A DEDICATED AMERICAN MADE BUYER,,,, HOWEVER,,, NO RESPECT FOR WHO I AM AS A CONSUMER, OR THE SAFETY OF MY FAMILY.

Service Brakes
Filed Apr 1, 2018PA

WE PURCHASED THIS VEHICLE ON MAY 2017 FROM A REPUTABLE DEALER, WHEN WE TOOK IT FOR A ROAD TEST WE FELT SOME 'RUMBLING' EVERY TIME THAT WE APPLIED THE BRAKES, WHEN WE QUESTIONED THE SALES PERSON, WE WERE TOLD THAT IS BECAUSE THE 'ABS' BEING ACTIVATED. WHEN WE TOOK IT FOR STATE INSPECTION, MARCH 2018, WE WERE TOLD THAT THE DISC BRAKES ON THE FOUR WHEELS WERE 'RUSTING' AND NEEDED TO BE 'TURNED' TO CLEAN THE RUST, OF COURSE WE HAVE TO PAY FOR THE REPAIR. CHECKING IN THE INTERNET, I READ THAT OTHER DRIVERS WERE COMMENTING THAT THEY HAVE THE SANE ISSUE, RUSTED DISCS, ETC. ETC. I BELIEVE THAT MANUFACTURER USED POOR QUALITY COMPONENTS AND SHOULD MAKE THINGS RIGHT.

Tires › Pressure Monitoring and Regulating SystemsCrash
Filed Mar 30, 2018GA

2014 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE SHAKING VIOLENTLY, UNINTENDED ACCELERATION AND SLOW SHIFTING. *LD THE CONSUMER STATED THE PASSENGER TIRE SENSOR CORRODED AND CAUSED THE TIRE TO BLOW OUT. THE VEHICLE RASHED INTO A NEIGHBOR'S CAR. *JS

Air Bags
Filed Mar 28, 201865,150 milesTX

AIR BAG LIGHT ON INSTRUMENT PANEL CAME ON THE OTHER DAY AND STAYS ON WHILE VEHICLE IS RUNNING.

Seat Belts
Filed Mar 27, 201817,000 milesFL

THE DRIVER'S SEAT BELT SPONTANEOUSLY UNBUCKLES WHILE DRIVING. EVEN AFTER LATCHING IT SECURELY, HEARING A 'CLICK' AND NOTING THE ABSENCE OF THE DRIVER SEAT BELT WARNING, IT HAS COME UNBUCKLED SPONTANEOUSLY WHICH TRIGGERS THE SEAT BELT WARNING. THIS HAS HAPPENED DOZENS OF TIMES AND WE ARE HAVING TO REPLACE THE SEAT BELT AS A RESULT. NOTE: ALTHOUGH THIS VEHICLE IS A 2014 MODEL YEAR, IT HAD LESS THAN 17,000 MILES ON IT WHEN WE PURCHASED IT AND IMMEDIATELY NOTICED THIS PROBLEM. THAT WAS IN OCTOBER OF 2017.

Service Brakes
Filed Mar 18, 201838,600 milesOH

STALLS WITHOUT WARNING UNDER ALL CONDITIONS. ENGINE AND ALL ELECTRICAL COMPONENTS (ENGINE, LIGHTS, POWER BRAKES, POWER STEERING, INTERIOR LIGHTS, DASHBOARD LIGHTS). THIS USED TO HAPPEN ONCE AND A WHILE. NOW IT HAPPENS MORE THAN ONCE A DAY. THIS IS A MAJOR SAFETY PROBLEM. LAST TIME THE CAR WAS AT THE CHRYSLER DEALERSHIP THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. DO NOT BUY A CHRYSLER MINIVAN UNTIL THIS IS ADDRESSED, THEY TAKE RESPONSIBILITY FOR THIS DANER, AND THERE IS A RECALL. CAR HAS LESS THAN 40K MILES. MOST RECENTLY HAPPENED WHEN TRAVELLING AT ABOUT 20MPH, WHILE PULLING OUT OF A PARKING LOT AND INTO TRAFFIC ON A BUSY ROAD, TEMPERATURE OUTSIDE IS 40F. CITY STREET. CAR WAS ALREADY WARM (HAD BEEN DRIVEN ABOUT 10-MILES PRIOR TO THIS HAPPENING. I'M ONLY ALLOWED TO CHECK THREE ITEMS FOR PART OF THE CAR AFFECTED, BUT OTHER SYSTEMS WERE ALSO EFFECTED INCLUDING LIGHTING, PEED CONTROL, WIPERS, POWER SEATS, STEERING, ELEC STABILITY CONTROL, AIR BAGS, TIRE PRESSURE SENSORS, AND OTHER ELECTRICAL SYSTEMS.

Electrical System
Filed Mar 16, 201862,898 milesMI

WE HAVE MULTIPLE ELECTRICAL PROBLEMS INVOLVING DIFFERENT SYSTEMS. ORC AND SEAT BELT TENSION-ER NEEDS TO BE REPLACED. BLIND SPOT SENSOR AND HARNESS NEEDS TO BE REPLACED. ALONG WITH LEFT SIDE MODULE. LOCK ACTUATOR ON PASSENGER SIDE DOOR NEEDS TO BE REPLACED. AIR BAG SENSOR FOR DRIVER IS MALFUNCTIONING AND NEEDS TO BE REPLACED.

Service Brakes
Filed Mar 9, 201857,000 milesCA

EVEN DRIVING DOWN MILD GRADE FRONT DISC BRAKES ROTORS BECOMES WARPED UNDER NORMAL BRAKING ( HEAT) CONDITION. THIS CREATES UNUSUAL SHAKING , VIBRATION OF STEERING WHEEL AND THE WHOLE FRONT SUSPENSION. I WAS TOLD BY FEW MECHANICS THERE IS NOTHING THAT CAN BE DONE BECAUSE MANUFACTURER IS NOT WILLING DO CORRECT THIS PROBLEM. PLEASE, LOK INTO THIS PROBLEM, BECAUSE IT IS OBVIOUS DEFECT AND COULD PRESENT DANGEROUS SITUATION.

Electrical System
Filed Feb 27, 2018120,000 milesGA

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO CHRYSLER DUE TO THE FAILURE BEING A KNOWN MANUFACTURING DEFECT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.

Electrical System
Filed Feb 21, 201888,500 milesWI

WHILE DRIVING THE BLIND SPOT DETECTOR SENSOR FAILED THEN LOST ALL POWER TO CAB OF VEHICLE INCLUDING THE DASH. WHEN POWER CAME BACK ON THE DISPLAY SHOWED "NO BUS". HAPPENED 6 TIMES WHILE DRIVING TO THE DEALERSHIP.

Lane Departure › Blind Spot Detection
Filed Feb 20, 201850,048 milesNY

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS, TURN SIGNALS, AND INSTRUMENT CLUSTER FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BLEVINS BROS, 5914 STATE HWY 812 OGDENSBURG, NY 13669) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORTAGE IN THE DRIVER'S DOOR WIRING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT DETECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 33453442. NO FURTHER ASSISTANCE WAS PROVIDED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,048.

Engine
Filed Feb 19, 2018136,000 milesFL

VEHICLE STALLED WHEN OPERATING ON HIGHWAY. ALL POWER LOST. RESTARTED WITHOUT ANY PROBLEM. NO ERROR CODES FROM COMPUTER.

Engine
Filed Feb 16, 201840,000 milesCA

ENGINE OIL COOLER ASSEMBLY CAN BE CRACKED CAUSING AN OIL LEAK. DISCOVERED WHILE INVESTIGATING OIL POOLING ON THE GROUND WHILE PARKED. OIL COOLER ASSEMBLY IS A PLASTIC FORMED PART WITH METAL COOLERS ATTACHED. THE OIL FILTER HOUSING IS AN INTEGRAL PART OF THIS ASSEMBLY. AUTO DEALER'S SERVICE DEPARTMENT CLAIMS THE PLASTIC COOLER ASSEMBLY IS CRACKED DUE TO OVER TIGHTENING OF THE OIL FILTER COVER AND THE PART IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. CHRYSLER HAS ALREADY IDENTIFIED THERE IS A HIGH NUMBER OF COMPLAINTS ABOUT THIS ISSUE. REVIEW CHRYSLER SERVICE BULLETIN #09-008-15 AND IT HAS A LIST OF VEHICLES THAT MAY HAVE THIS PROBLEM. I HAVE CONTACTED FCA WARRANTY AND THEY CONFIRMED THE PART IS NOT COVERED UNDER THE POWERTRAIN WARRANTY BECAUSE IT IS NOT PART OF THE ENGINE, BUT AN ITEM ATTACHED TO THE ENGINE. THE AUTO SERVICE DEPARTMENT STATED THE OIL COOLER ASSEMBLY HAD NUMEROUS DESIGN REVISIONS BECAUSE OF CRACKING.

Wheels
Filed Feb 13, 2018114,000 milesMD

WHILE TRAVELING DAILY TO WORK ON MANY OCCASIONS, MY LIGHTS IN THE DASH, MY RADIO AND ALL POWER UP FRONT WOULD GO OFF WHILE DRIVING AND JUST RECENTLY WHILE PARKED.I DID NOT THINK TOO MUCH OF IT SO I HAD REPLACED THE BATTERY AND THE ELECTRONIC TO THE FRONT WOULD CONTINUE TO FAIL I WAS UNABLE TO CORRELATE RATHER ANYTHING ELSE COULD HAVE CAUSED IT. MY AUTOMATIC DOORS WOULD NOT OPEN ALTHOUGH THE SWITCH WAS ON AND NOTHING WAS BLOCKING IT. ALSO MY TIRE PRESSURE INDICATOR LIGHT WAS NOT GOING OFF EVEN AFTER HAVING TO REPLACE THE TIRES.

Electrical SystemCrash1 injured
Filed Feb 13, 2018114,000 milesMD

PREVIOUS COMPLAINT AIRBAGS DID NOT GO OFF ALTHOUGH IMPACT FELT EXTREME.

Power Train
Filed Feb 12, 201869,000 milesOH

THE TRANSMISSION COOLING LINES ARE LEAKING ON MY WIFE'S 2014 CHRYSLER TOWN AND COUNTRY TOURING AND I'VE LOOK THIS UP ONLINE THERE ARE PLENTY OF COMPLAINTS BUT THERE HAS NOT BEEN A RECALL ON THIS PROBLEM YET I AM WONDERING WHY THERE HAS NOT BEEN A RECALL ISSUED FOR THIS PROBLEM WHEN IT IS AN ONGOING PROBLEM WITH THESE CARS

Electrical System
Filed Feb 6, 201844,000 milesIA

VEHICLE DASHBOARD DISPLAYED SERVICE BLIND SPOT DETECTOR WHILE DRIVING ON THE HIGHWAY AT 55 MPH. AFTER A FEW MORE MILES, LOST POWER TO THE ENTIRE DISPLAY AND INTERIOR LIGHTS. THE SPEEDOMETER, FUEL GAUGE, TEMP GAUGES FLAT LINED. A FEW SECONDS LATER THE DISPLAY CAME BACK ON WITH ALL THE FAULT LIGHTS ON: ENGINE LIGHT, TIRE PRESSURE, BRAKE LIGHT, ETC. SERVICE CENTER DETAILED THE PROBLEM WAS A CORRODED BLIND SPOT SENSOR THAT CAUSED A BUS FAILURE AND SHORTED OUT THE ELECTRICAL SYSTEM. AFTER DOING SEVERAL SEARCHES ONLINE THIS IS A KNOWN ISSUE WITH THE BLIND SPOT DETECTORS BECOMING CORRODED AND NEEDING TO BE REPLACED. THIS IS POTENTIALLY HAZARDOUS TO LOSE POWER WHILE TRAVELLING AT HIGHWAY SPEEDS. VIDEO FROM YOUTUBE OF REPAIR AND PART CORROSION: HTTPS://WWW.YOUTUBE.COM/WATCH?V=BZ4AAZC5FSW

Engine
Filed Jan 31, 201867,500 milesOH

TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE. THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!

Air Bags
Filed Jan 30, 201868,000 milesMN

A COUPLE MONTHS AGO, THE SRS LIGHT STARTED COMING ON INTERMITTENTLY. THE LIGHT COMES ON RANDOMLY, WHILE DRIVING, WHILE PARKED, WHILE MAKING LEFT-TURNS, WHILE BRAKING, WHILE ACCELERATING, ETC... BECAUSE NO ACCIDENT HAD OCCURRED, I ASSUMED IT WAS FAULTY CONNECTORS THAT MAY HAVE GOTTEN WET, SO I BROUGHT IT INTO AN AUTO SHOP. THEY PULLED THE HISTORICAL CODES, SINCE THE LIGHT WASNT ON AT THE TIME, AND IT SAYS IT IS A DRIVER SIDE BELT TENSIONER ISSUE. I HAVE 68,000 MILES ON OUR VAN SO I HAD HOPED THE DEALER I BOUGHT IT FROM WOULD HAVE SOME GOOD NEWS (MAYBE IT IS COVERED UNDER WARRANTY) - ITS NOT. READING ONLINE, IT SEEMS THIS MAY BE A COMMON ISSUE WITH SOME TOWN AND COUNTRY MINI VANS, SO I FIGURED I SHOULD REPORT AS WELL.

Service Brakes
Filed Jan 25, 201830,000 milesUT

WE HAVE HAD TO REPLACE THE PARKING BRAKE ASSEMBLY TWICE ON THIS VAN. THE FIRST TIME WAS IN DECEMBER 16, 2016 WHICH WAS REPLACED UNDER WARRANTY THE SECOND TIME WAS DECEMBER 30,2017 BUT, WAS NOT COVERED UNDER WARRANTY. OUR VAN ONLY HAS 30,000 MILES ON IT AND THIS PART SHOULD NOT FAIL AS OFTEN AS IT HAS. WE SET THE PARK BRAKE IN ALL OF OUR CARS WHEN WE PARK THEM. I'VE NEVER HAD A CAR'S PARK BRAKE FAIL, YET IT'S HAPPENED TO THIS CAR TWICE NOW, WHEN IT WAS TWO YEARS OLD AND AGAIN AT THREE YEARS AND ALMOST ONE YEAR TO THE DAY WHEN THE REPLACEMENT PART WAS INSTALLED. WHEN THE ASSEMBLY / CABLE BROKE IT WAS SITTING STILL IN A PARKING LOT.

Electronic Stability Control (esc)
Filed Jan 19, 201835,000 milesVA

THE SYSTEM DASH FLASHES AND THE.WHOLE CAR SHUTS DOWN COMPLETELY OFF WHILE DRIVING OR SITTING STILL. THE SYSTEM FLICKERS AND THEN TURNS ENGINE OFF OR LIGHTS GO OFF AND ENGINE IS ON. THE CAR HAS BEEN HESITATING SINCE 2015 AND LIGHTS FLICKERING IN 2016.

Electrical System
Filed Jan 16, 201880,000 milesWI

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE HEADLIGHTS LOST POWER. THE CONTACT FLIPPED THE HEADLIGHT SWITCH FROM THE AUTOMATIC POSITION TO MANUAL, WHICH CAUSED THE LIGHTS TO RE-ILLUMINATE. ALSO, THE AIR CONDITIONER WOULD TURN ON AUTOMATICALLY EVEN IF TURNED OFF MANUALLY. THE DEALER (BRENNEGANS CHRYSLER FORD, 1200 SUPERIOR TOMAH, WI 44660) STATED THAT THERE WAS NO RECALL FOR AN ELECTRICAL ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

Engine
Filed Jan 15, 201845,101 milesMN

OIL FILTER HOUSING ASSEMBLY IS LEAKING. HAD TO REPLACE THE FULL OIL FILTER HOUSING ASSEMBLY AND INT MANIFOLD SET. THIS REPAIR WAS AT 45101 MILES!

Seat Belts
Filed Jan 11, 2018MI

THE OUTBOARD SEAT BELTS IN THE THIRD ROW ARE INSTALLED TOO FAR FORWARD. THEY DO NOT LAY AGAINST THE PASSENGERS CHEST AND DO NOT FIT CAR SEATS/BOOSTER SEATS PROPERLY. THIS IS A HUGE SAFETY CONCERN AND A VERY DISAPPOINTING DISCOVERY AFTER WE PURCHASED THIS MINIVAN. THIS IS A DESIGN FLAW.

Air Bags
Filed Dec 27, 2017CA

AIRBAG WARNING LIGHT NOTIFICATION STAYING ON.

Electrical System
Filed Dec 20, 2017GA

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TPMS FAILED TO FUNCTION PROPERLY. ONE OF THE TPMS FAILED, CORRODED, AND CAUSED A TIRE TO PUNCTURE. THE VEHICLE ALSO INDEPENDENTLY ACCELERATED WHILE MAKING A TURN ON A SLIGHT CURVE. THE VEHICLE WAS TAKEN TO A DEALER (TRONCALLI CHRYSLER JEEP DODGE-RAM, 818 ATLANTA HWY, CUMMING, GA 30040, (678) 244-4100) WHERE IT WAS DIAGNOSED. THE VEHICLE WAS TEMPORARILY REPAIRED WITHOUT A PERMANENT SOLUTION. THE CONTACT ALSO STATED THAT THE DEALER FAILED TO PROVIDE A DETAILED DIAGNOSIS. AN INDEPENDENT MECHANIC INDICATED THAT THE COMPUTER MODULE FAILED TO FUNCTION PROPERLY, WHICH CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND CAUSED A CRACK IN THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY OTHER THAN HAVING THE VEHICLE DIAGNOSED AND REPAIRED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Service Brakes
Filed Dec 19, 201731,000 milesNC

EMERGENCY BRAKE PEDAL ASSEMBLY FAILED WHEN PEDAL WAS DEPRESSED. VEHICLE HAS NO EMERGENCY BRAKE/PARKING BRAKE UNTIL EMERGENCY BRAKE PEDAL ASSEMBLY IS REPLACED. VEHICLE IS 38 MONTHS OLD AND HAS 31,000 MILES. VEHICLE STATIONARY, PARKED ON GRADE. HAD TO BLOCK THE WHEELS TO ENSURE AGAINST ROLL BACK.

Air Bags
Filed Dec 18, 201737,000 milesOH

WITHOUT WARNING THE ENGINE AND ALL ELECTRICAL COMPONENTS (INTERIOR AND EXTERIOR LIGHTING, RADIO, WIPERS, AC-HEAT/BLOWER, BRAKE ASSIST, STEERING ASSIST, AIRBAG, SPEED INDICATOR, ETC) ALL SHUT OFF. THERE ARE NO DASH WARNING LIGHTS. THE DASHBOARD IS COMPLETELY BLACK FOR A MOMENT (UNTIL RESTART). THIS HAPPENED WHILE THE CAR WAS WARM (AFTER DRIVING AT HIGHWAY SPEED FOR OVER 15MIN). THIS HAPPENED WHILE THE CAR WAS TRAVELLING AT APPROXIMATELY 35-MILES PER HOUR ON A CITY STREET. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND IMMEDIATELY RESTART WITHOUT STOPPING. THIS WAS AN EXTREMELY DANGEROUS SITUATION. IF I WAS ON A POORLY LIT ROAD OR GOING AROUND A CORNER, OR AT A HIGHER SPEED, OR A LESS EXPERIENCED DRIVER, THIS COULD EASILY HAVE BEEN A FATAL ACCIDENT. THIS WAS PREVIOUSLY REPORTED TO CHRYSLER AND THYE REPORTED THE PROBLEM 'FIXED' LESS THAN 1-YEAR AGO (REPORTED TO CHRYSLER CORPORATE IN EARLY AUGUST 2017 AND SUPPOSEDLY FIXED BY A CHRYSLER DEALERSHIP AUGUST 11 2017). THE PROBLEM IS NOT FIXED. THIS HAPPENS WITHOUT WARNING AND VERY LIMITED (LESS THAN ONCE PER MONTH). IT SEEMS MORE FREQUENT IN COLD WEATHER. IT HAS HAPPENED AT OTHER TIMES, OFTEN A MINUTE OR SO AFTER STARTING THE VEHICLE, WHILE WARMING UP. IT HAS HAPPENED OTHER TIMES WHILE DRIVING (ABOUT 4-TIMES SINCE PURCHASE IN NOVEMBER 2014), BUT I DO NOT RECALL THE DATES AND TIME.

Engine
Filed Dec 11, 201752,200 milesTX

OIL FILTER HOUSING IS LEAKING OIL BENEATH THE INTAKE MANIFOLD (ENGINE VALLEY). THIS OIL POOLS INTO THIS AREA AND MAY HOLD A QUART OF OIL. VEHICLES FIRES ARE POSSIBLE DUE TO OIL LEAKAGE FROM THE FILTER HOUSING AND POOLING IN THIS AREA. FIRST NOTICED OIL LEAKS ON THE DRIVEWAY. THE OIL APPEARED TO BE COMING FROM THE ENGINE VALLEY AND LEAKING ONTO THE TRANSMISSION AREA AND THEN THE DRIVEWAY. DEALER STATED THE OIL FILTER HOUSING LEAKING IS A COMMON PROBLEM WITH THE 2014 TOWN AND COUNTRY/CARAVAN. THE OIL FILTER HOUSING DEVELOPED A CRACK AND OIL NOW LEAKS ONTO THE ENGINE VALLEY.

Service Brakes
Filed Dec 7, 201766,000 milesMS

*NOTE REPORTING THREE DIFFERENT DISCREPANCIES DATES INCLUDED* AFTER DRIVING VEHICLE APPROXIMATELY 1 MILE, VEHICLE WHICH WAS IN MOTION BEGAN TO STUTTER AND EVENTUALLY STALLED OUT. THE STALL CAUSED THE VEHICLE TO LOSE BRAKE FUNCTION AND POWER STEERING. VEHICLE WAS PUT IN PARK AND RESTARTED, VEHICLE RESUMED WITH NORMAL FUNCTION AND OPERATION. INCIDENT OCCURRED 12/1/17 WHILE DRIVING ON A HIGHWAY, THE VEHICLES TRANSMISSION BECAME STUCK IN 3RD GEAR AND WOULD NOT SHIFT. I WAS FORCED TO DRIVE VEHICLE AT AN EXTREMELY HIGH RPM TO MAINTAIN HIGHWAY SPEED IN ORDER TO EXIT HIGHWAY AT A SAFE LOCATION. AGAIN I PUT VEHICLE IN PARK AND RESTARTED IT. THE VEHICLE RESUMED NORMAL OPERATION. INCIDENT OCCURRED 11/24/17 WHILE STATIONARY THE VEHICLES LEFT PASSENGER SLIDING DOOR WILL NOT GO IN TO LOCK POSITION WHILE ATTEMPTING TO CLOSE CAUSING DOOR TO CYCLE REPEATEDLY. IT IS A NECESSITY TO MANUALLY PUSH THE DOOR CLOSED OR IT WILL CONTINUE THIS CYCLE INDEFINITELY. INCIDENT OCCURS DAILY

Air Bags
Filed Dec 5, 201737,000 milesNM

THE AIRBAG PROBLEM WARNING LIGHT ON MY DASH IS CONSTANTLY ON. I TOOK TO THE DEALER WHO "FIXES" IT (TWICE), BUT IT COMES BACK ON WITHIN DAYS. I RECENTLY TALKED TO 3 OTHER OWNERS OF CHRYSLERS AND ALL SAID THEY EXPERIENCED THE SAME ISSUE.

Electrical System
Filed Dec 2, 201769,300 milesCA

ON TWO SEPARATE OCCASIONS OUR VAN LOST POWER WHILE WE WERE DRIVING. THE FIST INCIDENT HAPPENED WHILE GOING 25-30 MPH ON A CITY ROAD. WE LOST ALL POWER, HAD NO POWER STEERING AND JUST HAD TO HIT THE BRAKES, PUT THE CAR IN PARK AND RESTART IT AND CONTINUE DRIVING. THE SECOND TIME HAPPENED WHILE MAKING A RIGHT HAND TURN ONTO A BUSY HIGHWAY. AFTER MAKING THE TURN THE VAN LOST POWER AND AGAIN WE HAD TO PUT IT INTO PARK, RESTART IT AND ACCELERATE AS TRAFFIC WAS COMING QUICKLY BEHIND US. WE ARE INCREDIBLY THANKFUL THAT OUR FAMILY, OUR CHILDREN WERE IN THE CAR BOTH TIMES, WAS NOT IN AN ACCIDENT CAUSED BY OUR VAN LOSING POWER.

Air Bags
Filed Nov 11, 201722,000 milesFL

AIR BAG LIGHT CAME ON AFTER 22000 MILES. HORN ALSO QUIT WORKING. TOOK TO DEALER AND WAS TOLD CLOCK SPRING WAS BROKEN. THEY WANT $800 FOR REPAIR. OTHER YEARS HAD THIS SAME RECALL

Electrical System
Filed Nov 10, 201746,000 milesMO

PASSENGER SEAT WHEN ALL THE WAY BACK BY MOTORIZED SWITCH PULL OUT OF SIDE COVER WIRES TO SHORT INSULATION COVER CHEW UP COULD RESULT IN ELECTRICAL FIRE

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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