Page 8 of 13 · complaints 351–400 of 636

2014 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Mar 28, 201994,500 milesFL

WE OWN A 2014 TOWN AND COUNTRY WITH A 3.6L V6 ENGINE, AND 94,500 MILES. STILL WITHIN THE ENGINE/POWER TRAIN 100,000 MILES GUARANTEE. OUR CAR LEAKS MOTOR OIL PROFUSELY GIVEN CRACKS IN THE ENGINE OIL COOLER. CHRYSLER'S REPLACEMENT PART NUMBER IS: 68105583AF. DOCUMENTED OIL LOSS PROBLEMS APPEARED INTO MULTIPLE MODELS USING THE 3.6L ENGINE DODGE: - AVENGER ' CARAVAN ' DURANGO -CHALLENGER. JEEP: - WRANGLER AND GRAND CHEROKEE, AMONG OTHERS. FIAT CHRYSLER MANUFACTURED THE OIL FILTER HOUSING OUT OF PLASTIC TO SAVE COSTS. COMMON SENSE MANDATES THAT NOTHING ATTACHED TO THE ENGINE SHOULD BE MADE FROM PLASTIC. THEIR ENGINEERING TEAM INCURRED INTO POOR MANUFACTURING DECISIONS. THEY SHOULD RATHER USE METAL FOR ENGINE'S PARTS EXPOSED TO TORQUE, HEAT AND EXPANSION. GIVEN MULTIPLE COMPLAINTS, FIAT CHRYSLER FINALLY DISCONTINUED THE ORIGINAL PARTS NUMBERS 68105588 (THE ONE PROVIDED WITH OUR UNIT). FAIR IS TO SAY THAT THE NEW REPLACEMENTS ARE STILL MADE FROM PLASTIC. THESE DEFECTIVE PARTS ORIGINATED OIL LEAKS AND ENGINE OVERHEATING. INVOLVING SUBSTANTIAL RISKS OF ENGINE FAILURE, EXPENSIVE REPAIRS AND FIRE HAZARDS. CHRYSLER KNEW THEY HAD A PROBLEM BUT DECIDED NOT TO RECALL DEFECTIVE UNITS AND RATHER DEALING WITH CUSTOMERS ON A CASE-BY-CASE BASIS. CHRYSLER'S DEALERS WANT TO CHARGE $150 FOR INSPECTION, AND $780 FOR PARTS AND LABOR FOR REPLACEMENT. WE CALLED CORPORATE CUSTOMER SERVICE ON 1/21/2019, BUT FIAT CHRYSLER REFUSED TO AID ARGUING THAT THE 5-YEAR GUARANTEE PERIOD HAD EXPIRED. THEY ALSO REFUS

Air Bags
Filed Mar 25, 2019100,000 milesCO

THE AIRBAG LIGHT COMES ON AND OFF. NO RHYME OR REASON. MULTIPLE OWNERS HAVING THE SAME ISSUE. ALSO AIRBAGS DIDN'T DEPLOYED ON ANY ACCIDENT, WE HAVE HAD TWO WHERE WE WERE STRUCK FROM BEHIND AND AIRBAG DIDN'T DEPLOY. CHRYSLER IS FORCING OWNERS TO FIX THIS ISSUE INSTEAD OF DOING A RECALL OR INVESTIGATION. I DON'T FEEL SAFE IN VEHICLE KNOWING THE AIRBAG IS MALFUNCTIONING.

Engine
Filed Mar 10, 2019100,000 milesIA

THE OIL FILTER HOUSING IS PLASTIC AND APPEARS TO BE A WEAK PART AND KNOWN ISSUE. MINE BROKE WHICH LEAKED OIL ALL OVER MY ENGINE. I DON'T KNOW WHEN IT BROKE BUT A FOUND OIL IN THE DRIVEWAY.

Air Bags
Filed Mar 4, 201967,000 milesVA

AIR BAG LITE ON NEED LEFT SIDE AIR BAG

Engine
Filed Mar 3, 201980,000 milesME

OIL FILTER ADAPTER HOUSING FAILURE, LEAKS OIL ALL OVER THE MOTOR AND EXHAUST

Air Bags
Filed Mar 1, 201953,000 milesPA

AIRBAG LIGHT IS STAYING ON WHEN DRIVING.

Electrical System
Filed Mar 1, 201950,000 milesOH

THE CAR STALLS AND LOSES ELECTRICAL TO ALL SYSTEMS WHILE DRIVING.

Engine
Filed Feb 24, 201980,000 milesNY

LEAK IN THE TRANSMISSION LEAK IN THE OIL FILTER ADAPTER HOUSING THIS ADAPTER HOUSING ISSUE IS HAPPENING TO EVERYONE I KNOW OR HAVE READ ABOUT THAT HAS THIS ENGINE IN THEIR CHRYSLER PRODUCT. SOME HAVE DRIPS, AND OTHERS HAVE OIL EVERYWHERE

Visibility › Windshield
Filed Feb 20, 201967,000 milesOH

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE WINDSHIELD CRACKED WITHOUT WARNING OR AN IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Seats
Filed Jan 25, 20198,150 milesFL

IN JUNE 2018 WHILE DRIVING THE CHRYSLER VAN ON THE HIGHWAY, THE HEADREST EXPLODED HITTING MY HUSBAND IN THE BACK OF THE HEAD. WE TOOK THE VAN TO HAVE THE HEADREST REPLACED COSTING US $305.60. I SAW ON THE NEWS YESTERDAY THAT A WOMAN HAS STARTED A CLASS ACTION SUIT BECAUSE HER HEADREST EXPLODED ON THE SAME YEAR CHRYSLER VEHICLE. THERE MUST BE A PROBLEM WITH THESE HEADRESTS AND CHRYSLER SHOULD REIMBURSE PEOPLE FOR THE MONEY THEY HAD TO PAY AND ALSO RECALL ALL THE OTHER VEHICLES WITH SIMILAR HEADRESTS BEFORE SOMEONE IS HURT OR KILLED BY THEM. MY HUSBAND SAID IT WAS A HARD HIT TO HIS HEAD WHEN IT EXPLODED LIKE SOMEONE HIT HIM IN THE BACK OF THE HEAD.

Electrical System
Filed Jan 24, 2019104,250 milesMO

THE 'NO FUSE' INDICATOR COMES ON AT RANDOM TIMES. IT MAY STAY ON FOR MONTHS AT A TIME AND SOMETIMES WILL JUST FLUCTUATE BETWEEN THE ODOMETER AND NO FUSE INDICATION. EVERYTHING ELECTRICAL STILL WORKS WHILE THE NO FUSE INDICATION IS ON. THE FUSE HAS BEEN CHANGED TO NO AVAIL. THIS HAPPENS WHETHER THE VEHICLE IS MOVING OR STATIONARY. PRESENTLY IT IS PARKED. WHEN DOOR IS OPENED THE NO FUSE INDICATOR COMES ON. WHILE AT FIRESTONE TODAY GETTING THE TIRES ROTATED, THE SERVICE WRITER SAID HE HAS SEEN THIS ON NUMEROUS TOWN AND COUNTRY VANS.

Seats
Filed Jan 23, 201936,000 milesFL

HEADREST DEPLOYED, CAUSED BY PLASTIC BREAKING THAT HOLDS PIN. VEHICLE WAS PARKED AT DEALERSHIP AWAITING SERVICE.

Engine
Filed Jan 22, 2019114,000 milesGA

OIL COOLER OR OIL FILTER HOUSING HAS FAILED EITHER IN MANUFACTURE OR SEALS CAUSING OIL LEAK TO PUDDLE ON TOP OF ENGINE, POSSIBLE FIRE HAZARD

Power Train
Filed Jan 14, 2019116,000 milesGA

VEHICLE HAS 116,000 MILES ON IT. FIRST TRANSMISSION WENT AT 92,000 MILES. SECOND ONE JUST WENT AT 116,000.

Electrical System
Filed Jan 9, 201975,000 milesIN

WHEN THE VEHICLE IS RUNNING AND PUT INTO PARK OR HAS BEEN IN PARK IDLING, THE ELECTRICAL SYSTEM (AND ENGINE) INTERMITTENTLY (ONCE A MONTH) SHUTS DOWN AND THE VEHICLE NEEDS TO BE RE-STARTED. THE CLIMATE CONTROL FAN LEVEL RESETS TO FULL BLAST, TEMPERATURE SETTING RESETS, AND THE CLOCK RESETS TO 12:00. SO FAR THIS HASN'T HAPPENED WITH THE VEHICLE IN DRIVE.

Electrical System
Filed Jan 7, 201960,379 milesVA

WHILE I WAS WAITING TO PICK UP SOMEONE ON A SCHOOL PARKING LOT (BEING PARKED, AND ENGINE WAS ON), I SUDDENLY HEARD VERY(!!) LOUD, SEVERAL THUNDER-LIKE OR SHOT-GUN SOUNDS. AS I ROLLED DOWN THE DRIVER'S SIDE WINDOW, I HEARD AGAIN THAT SAME SOUNDS AND THE SOUND IS THEN ACCOMPANIED AS IF A WINDOW WAS GRINDED. THE WINDOW DIDN'T COME UP SO I ASSUMED IT WAS BROKEN INTO PIECES. ACCORDING TO BODY SHOP, THE REGULATOR FOR THE WINDOW IS BROKEN WHILE THE WINDOW GLASS IS PERFECTLY FINE. ALSO, I WAS RECOMMENDED TO TALK TO CHRYSLER REP FOR POSSIBLE RECALL. THE CHRYSLER DEALER SHOP INDICATED THERE WAS NO RECALL FOR MY VAN'S VIN. IT'S SO STRANGE THAT THERE IS NO RECALL ON THIS SO I WAS LOOKING AT THIS WEBSITE, AND FOUND THAT THERE WAS A VERY SIMILAR SITUATION LIKE MINE FOR CHRYSLER TOWN AND COUNTRY VAN (RECALL # P25). I PAID $360 OUT OF POCKET TO CHANGE A REGULATOR, AND PLEASE INVESTIGATE FURTHER.

Unknown or Other
Filed Jan 4, 201996,500 milesAZ

OUR VAN DRIVER SIDE SLIDING DOOR WON'T OPEN. YOU CAN'T UNLOCK IT. IT WORKED IN THE MORNING AND THEN WENT TO OPEN IT AGAIN AND WON'T OPEN.

Vehicle Speed Control
Filed Dec 27, 201889,000 milesNY

WHEN DRIVING ON THE HIGHWAY AT A CONSTANT SPEED AND THEN ACCELERATING THE VEHICLE CONTINUES TO ACCELERATE EVEN WHEN THE ACCELERATOR IS RELEASED AND THE BRAKE IS DEPRESSED. AFTER PRESSING THE BRAKE PEDAL SEVERAL TIMES THE VEHICLE SPEED DECREASES. THE ACCELERATION CONTINUED FROM 10 TO 20 SECONDS DURING THESE TIMES. I HAVE EXPERIENCED THIS CONDITION 5 OR 6 TIMES. THE CONDITION INITIALLY OCCURRED IN AUG 2015 AND I TOOK IT TO A DEALER BUT NO CODES WERE FOUND AND THEY COULD NOT DUPLICATE THE PROBLEM. THE CONDITION OCCURRED AGAIN IN 2018 ON A MORE FREQUENT BASIS (4 OR 5 TIMES). I AGAIN TOOK THE VEHICLE TO A DEALER AND THEY COULD NOT DUPLICATE. I ALSO TOOK THE THE VEHICLE TO AN INDEPENDENT SHOP THAT SPECIALIZES IN ELECTRICAL AND DRIVABILITY ISSUES. THEY HAD THE CARS FOR 2 DAYS AND COULD NOT DUPLICATE OR FIND ANYTHING TO INDICATE A PROBLEM. I HAVE A CASE NO. 27622793. WHEN I HEARD OF SIMILAR PROBLEMS AND RECALLS WITH OTHER CHRYSLER VEHICLES IN MAY 2018 I CALLED CHRYSLER AND WAS TOLD THAT A FINAL LIST OF VEHICLES WAS NOT OUT YET AND I WOULD BE NOTIFIED IF AND WHEN MY VEHICLE WAS FOUND TO HAV A PROBLEM.

Seats
Filed Dec 27, 201858,700 milesIN

HEADREST ACTIVATED INVOLUNTARILY DURING NORMAL DRIVING CONDITIONS

Structure › Body
Filed Dec 26, 201890,000 milesFL

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS AND TRUNK RANDOMLY OPENED WHEN THE VEHICLE WAS PARKED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

Air Bags
Filed Dec 19, 2018117,000 milesMN

I BOUGHT VAN USED BUT THE RED GUY WITH THE AIR BAG IS ON ALL THE TIME ON THE DASH SINCE I BOUGHT IT. BUT READING ABOUT IT, IT'S A SAFETY ISSUE IN A LOT OF TOWN AND COUNTRY'S THIS YEAR.

Wheels
Filed Dec 17, 2018ID

THE TIRE PRESSURE SENSOR LIGHT STAYS ON EVEN THOUGH ALL TIRES ARE AIRED TO CORRECT PRESSURE.

Power Train
Filed Dec 4, 2018100,000 milesWI

THE FLYWHEEL WAS CRACKED HORRIBLY AND THE VAN COULDN'T BE DRIVEN . THE MECHANIC HAD TO REPLACE IT.

Engine
Filed Nov 29, 201852,963 milesLA

FAULTY OIL FILTER ADAPTER. THIS PART IS MADE OUT OF PLASTIC AND CANNOT TAKE THE STRESS OF BEING REMOVED AND PUT BACK TOGETHER IT MUST BE UNSCREWED EVER TIME OIL CHANGE IS DONE . PART SPLITS THE HOUSING CAUSING A MAJOR OIL LEAK THAT COULD CAUSE A FIRE OR ACCIDENT OIL IS BEING SPILLED ON EXHAUST IF MOTOR RUNS OUT OF OIL IT WILL NO LONGER RUN AND VEHICLE WOULD STOP IN MIDDLE OF ROAD. THERE ARE SEVERAL TSB BULLETINS OUT ON THIS ISSUE STILL CHRYSLER HAS NOT MADE GOOD ON IT. IN MY OPINION THIS PART SHOULD BE RECALLED ITS A MAJOR FLAW THAT NEEDS TO BE LOOKED INTO.PART# 68105583AF IS THE PART IN QUESTION.

Engine
Filed Nov 17, 201888,000 milesNM

OIL FILTER HOUSING IS CRACKED AND LEAKING OIL.

Air Bags
Filed Nov 14, 201883,000 milesGA

AIRBAG LIGHT IS ON. AFRAID TO DRIVE BECAUSE BAGS MAY ACTIVATE.

Engine
Filed Nov 14, 2018OK

MATERIAL SELECTION OF GAS TANK FITTING AND HARD LINES RELATED TO EMISSIONS AND FUEL DELIVERY HAVE ATTRACTED RODENTS TO CHEW ON THE TANKS AND HARDLINES. THE RESULT IS THAT THE VEHICLE NO LONGER MEETS EMISSIONS REQUIREMENTS WITHOUT COSTLY REPAIRS. SPOKE TO 2 LOCAL DEALERS WHO INDICATED THEY SEE THIS ISSUE 2-3 TIMES A MONTH EACH. DAMAGE APPEARS TO MANIFEST ITSELF AS SOON AS 8/16/2016 AS THAT WAS THE FIRST INSTANCE WE HAD A VERY SMALL EVAPORATIVE LEAK CODE IN THE COMPUTER AND TOOK IT IN FOR REPAIR. MANUFACTURE SHOULD HAVE TAKEN STEPS TO PREVENT THE PARTS FROM BEING "TASTY". ANYTHING FROM CHANGING THE COMPOSITION OF THE MATERIAL TO ADDING PROTECTIVE TAPE IS BETTER THAN THROWING UP THEIR HANDS AND SAYING IT IS THE RODENTS FAULT.

Air Bags
Filed Nov 12, 201885,000 milesGA

AIRBAG LIGHT IS ONSHOWING RED

Air Bags
Filed Nov 10, 201887,000 milesUT

UPON TURNING ON THE IGNITION OF MY VEHICLE IN THE GARAGE, THE AIRBAG INDICATOR LIGHT WENT ON IN THE DASHBOARD. WHILE DRIVING WHETHER IT BE ON THE HWY/CITY THE LIGHT STAYED ON AND WOULDN'T TURN OFF. THIS CAR HASN'T BEEN IN AN ACCIDENT ACCORDING TO MY KNOWLEDGE. I TOOK IT TO SKIBA AUTO REPAIR AND THEY THOUGHT THAT IT WAS JUST THE WIRE, WHICH IS COMMON FOR THIS TYPE OF REPAIR. BUT IT WASN'T AND UPON FURTHER INVESTIGATION, THEY DISCOVERED THAT IT WAS THE PASSENGER SIDE AIR BAG WHICH WILL NEED TO BE REPLACED AT A DEALER. IF THE CAR IS INVOLVED IN A COLLISION THE PASSENGER AIRBAG MAY NOT INFLATE RESULTING IN INJURY OR DEATH. THERE IS NO CURRENT AIR BAG REPLACEMENT RECALL FOR THIS VIN...

Service Brakes
Filed Nov 1, 2018OH

I WAS DRIVING APPROXIMATELY 38 MPH. I WAS FEATHERING THE THROTTLE AS I WAS APPROACHING A TURNING VEHICLE. THE VEHICLE LOST POWER WHILE DRIVING. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.

Service Brakes
Filed Nov 1, 2018OH

MY WIFE WAS TURNING OFF A MAIN ROAD INTO A PARKING LOT. THE VEHICLE LOST POWER. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.

Service Brakes
Filed Nov 1, 2018OH

MY WIFE WAS TURNING OFF A MAIN ROAD ON TO THE INTERSTATE. THE VEHICLE LOST POWER. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.

Electrical System
Filed Oct 28, 201871,000 milesNY

EVERY TROUBLE LIGHT ON THE INSTRUMENT PANEL CAME ON. THERE IS NO POWER TO THE INTERIOR OF THE VEHICLE. IT'S POSSIBLE THE ENGINE COULD SHUT OFF WHILE DRIVING THE VAN. THE PROBLEM STARTED ON 10/6/2018. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER COULD NOT RESOLVE THE PROBLEM AND HAD A 3RD PARTY REPLACE THE FUSE BOX. THIS DID NOT RESOLVE THE ISSUE. THE BATTERY WAS THEN REPLACED. THIS DID NOT RESOLVE THE ISSUE. ALL TROUBLE LIGHTS ON THE INSTRUMENT CLUSTER ARE ILLUMINATED (INC - CHARGING SYSTEM, OIL PRESSURE, ANTI-LOCK BRAKES, AIR BAG, ELECTRONIC THROTTLE CONTROL, TIRE PRESSURE, ENGINE TEMPERATURE, SEAT BELT, BRAKE, ENGINE MALFUNCTION INDICATOR, ELECTRONIC STABILITY CONTROL, VEHICLE SECURITY, LOW FUEL). THE LIGHTS WERE GOING ON INTERMITTENTLY, BUT ARE NOW ON CONSTANTLY. I CANNOT DRIVE THE VAN DUE TO THE FACT THAT IT JUST MIGHT SHUT OFF WHILE DRIVING ON THE HIGHWAY OR THRUWAY. THE VEHICLE IS NOW PARKED. AND I NEED A VEHICLE TO DRIVE!!

Electrical System
Filed Oct 10, 201858,400 milesOH

DRIVING AT 30 MPH OR SLOWER,THE ENGINE SHUTS OFF AND THE COMPUTER RESETS IT'SELF. THE GAS MILEAGE GOES FROM 21 TO 22 MPG BACK TO FACTORY 18 MPG AND YOU HAVE NO POWER STEERING AND NO POWER BRAKES. IT COULD CAUSE ME TO WRECK FOR THE LAST TIME I WAS IN DOWN TOWN LISBON, OHIO MAKING A LEFT TURN WHEN IT JUST SHUT OFF AND LOST POWER. YOU PUT IT IN NEUTRAL AND IT WILL START RIGHT UP BUT IT'S HARD TO DO WHILE TURNING AND NO POWER STEERING OR BRAKES.

Structure › Body
Filed Oct 4, 2018FL

THE DRIVERS SIDE SLIDING DOOR DOES NOT OPEN ITS SHUT CLOSE AND IT WON'T OPEN AND THE DRIVER SEAT DOES NOT GO BACK OR FORTH THIS JUST STARTED HAPPENING THE SEAT STOP WORKING IN AUGAST AND THE DOOR LOCKED SHUT 2 WEEKS AGO IT'S A CONCERN FOR ME WHY DOES IT DO THAT

Air Bags
Filed Sep 21, 201850,185 milesMN

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JAY MALONE MOTORS (PO BOX 669, HUTCHINSON, MN 55350, (320) 587-4748) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT FELT THAT THE $500 REPAIR COST WAS UNACCEPTABLE FOR A FIVE YEAR OLD VEHICLE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 50,185. *TT UPDATED 11/21/18*JB

Service Brakes
Filed Sep 2, 201885,000 milesOH

THE VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING AT VARIOUS SPEEDS CAUSING LOSS OF BRAKES, STEERING AND ELECTRICAL.

Seats
Filed Aug 16, 201867,947 milesPA

THE VEHICLE WAS STATIONARY IN A PARKING LOT. I ENTERED THE DRIVER'S SIDE AND SAT DOWN ON THE SEAT. WE SUDDENLY HEARD A LOUD BANG AND I FELT SOMETHING GRAZE THE BACK OF MY HEAD. THAT'S WHEN WE REALIZED THE HEADREST EXPLODED AND NEARLY HIT ME IN THE BACK OF THE HEAD AND NECK. AFTER LOOKING CLOSER AT THE HEADREST, THE BASE IS MADE OF PLASTIC WITH A METAL ROD THAT LOCKS THE HEADREST TO THE UPRIGHT SUPPORTS. THERE ARE TWO GAS PISTONS THAT PUSH AGAINST THE PLASTIC BASE OF THE HEADREST AND THE POSTS THAT GO IN THE BACK OF THE SEAT. THE PLASTIC HEADREST BASE FAILED CATASTROPHICALLY, WHICH ALLOWED THE HEADREST PISTONS TO EXPAND FORCEFULLY.

Service Brakes
Filed Aug 13, 201862,460 milesVA

WHILE DRIVING VEHICLE IT SHUT OFF AND LOST POWER STEERING AND POWER BRAKES. ONCE TO A COMPLETE STOP, TURNED VEHICLE OFF AND TURNED BACK ON. RESUMED NORMAL DRIVING FUNCTION.

Engine
Filed Aug 7, 2018130,000 milesGA

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND VARIOUS UNKNOWN SERVICE INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR. SE, CONYERS, GA 30013, (678) 210-2489) WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Seats
Filed Jul 25, 2018106,000 milesOK

I WAS STOPPED AT A STOPLIGHT & SUDDENLY THE HEADREST IMPLODED INTO THE BACK OF MY HEAD. AT FIRST, I THOUGHT I HAD BEEN HIT FROM BEHIND. LOOKED IN THE MIRROR, NOBODY BEHIND ME. THEN I THOUGHT SOMEONE HAD GOTTEN INTO MY CAR & STRUCK THE BACK OF MY SEAT, WHICH WAS TERRIFYING. GOT OUT & LOOKED RIGHT THERE AT THE LIGHT, & IT APPEARED TO HAVE A BROKEN PLASTIC PIECE INSIDE. NOW I'M NOT SURE IT IS SAFE, BUT HAVING STOPPED AT A DEALERSHIP, I CAN'T AFFORD TO PAY NEARLY 700.00 FOR A NEW HEADREST. I SAW SIMILAR CASES FOR EARLIER MODELS HAD BEEN RE--CALLED. HAS MINE? PLEASE ADVISE.

Exterior Lighting › Headlights
Filed Jul 23, 201846,000 milesKY

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTY. WHILE DRIVING 50 MPH, THE LOW BEAM HEADLIGHTS SEIZED WITHOUT WARNING. THE CONTACT TURNED THE LIGHT SWITCH ON AND OFF SEVERAL TIMES UNTIL THE LIGHTS WERE OPERATIONAL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE IT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Engine
Filed Jul 17, 201858,000 milesIL

CYLINDER 4 MISFIRE MY VAN SHAKES PRETY BAD WHENE I DRIVING OR ON PARKING POSITION.

Seats1 injured
Filed Jul 10, 201854,000 milesIA

ACTIVE HEADREST ACTIVATED DUE TO PLASTIC PIECE BRAKING. WAS TRAVELING DOWN THE ROAD WHEN THE HEADREST CAME APART. WAS NOT INVOLVED IN A COLLISION. THE PRESSURE FROM THE HEADREST STRUCK PASSENGER IN THE HEAD

Seats
Filed Jul 10, 201858,570 milesFL

WHILE DRIVING. I WAS SLOWLY APPROACHING A RED LIGHT. MY PASSENGER SIDE HEADREST EXPLODED OPEN. IT WAS A LOAD BANG SOUND. I TOOK IT IMMEDIATELY TO THE CHRYSLER DEALERSHIP. THEY TOLD ME IT WOULD COST ME $846.00 NOT INCLUDING LABOR FEES. THEN THEY GAVE ME A PIN THAT CAME FROM MY HEADREST AND SAID IT HAD BROKE. THAT THIS ONLY HAPPENS WHEN THE AIRBAG DEPLOYS. I'VE CALLED TO CUSTOMER SERVICE NUMBER IN THE OWNERS MANUAL AND THEY SAID THEY COULD NOT HELP ME BECAUSE THERE WERE NO RECALLS ON MY VEHICLE AND THAT IT HAD TOO MANY MILES. MY VAN HAS 58,000 MILES ON IT. I'M SCARED TO DRIVE IT BECAUSE THE AIRBAG COULD DEPLOY OR THE OTHER HEADREST COULD EXPLODE OPEN LIKE THIS ONE DID. THIS IS A SAFETY ISSUE. I NEED HELP WITH THIS AND I KEEP GETTING TURNED AWAY. I'M JUST BLESSED MY FAMILY WAS NOT INJURIES. I LOOKED ON RECALLS AND THIS HAPPENED TO SOME 2013 MODELS LIKE MINE. I DON'T UNDERSTAND WHY I CAN'T GET ASSISTANCE.

Electrical System
Filed Jul 9, 201878,200 milesNC

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 50 MPH, THE REAR DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE DOOR WAS NOT OPEN; HOWEVER, THE INDICATOR REMAINED ILLUMINATED UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER (AUTO PARK CHRYSLER JEEP, 400 AUTOPARK BLVD, CARY, NC 27511, (844)-825-1780) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REBOOTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE HAD A WARRANTY FOR THE POWER TRAIN FOR 100,000 MILES. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,200. *TT

Air Bags
Filed Jul 2, 201835,000 milesGA

DRIVER SIDE HEADREST DEPLOYED IN 04/2017 WHILE THE VEHICLE WAS STATIONARY AND UNOCCUPIED IN THE DRIVEWAY. PASSENGER HEADREST DEPLOYED 06/2018 WHILE DRIVING 35 MPH ON A PAVED ROAD. THERE WAS NO COLLISION.

Electrical System
Filed Jun 30, 201875,000 milesFL

VAN WAS PARKED IN MY DRIVEWAY. MY PASSENGER WINDOW MALFUNCTIONED WHEN ROLLING DOWN. IT MADE A LOUD NOISE AND THEN FELL RAPIDLY DOWN INTO THE DOOR FRAME. I HEARD IT BREAKING AS IT FELL DOWN AT RAPID SPEED INSIDE OF THE DOOR.

Electrical SystemFire
Filed Jun 27, 2018129,900 milesKY

VEHICLE CAUGHT FIRE IN THE REAR ALONG THE SECOND ROW OF SEATING BY THE USB OUTLETS/POWER INVERTER. THE VEHICLE STARTED SMOKING AND THEN SPARKS FLEW OUT OF THE OUTLETS. THERE WERE NO CORDS PLUGGED IN AND THE SEATS WERE FOLDED DOWN. AFTER TURNING THE VEHICLE OFF, IT THEN CAUGHT FIRE. THE VEHICLE WAS RUNNING AND THE SMOKING OCCURRED AT A STOP LIGHT. AFTER THE LIGHT CHANGED FROM RED TO GREEN, I PARKED THE VEHICLE AWAY FROM TRAFFIC AND TURNED OFF THE ENGINE ONCE SPARKS EMITTED FROM THE OUTLET. *TR*DT*TP

Unknown or Other
Filed Jun 26, 2018AR

WHEN THE VEHICLE IS IN MOTION AND COMING TO A STOP LIGHT OR SIGN. IT STARTS TO JERK AND SHUDDER. SOMETIMES STALLING AND IT NEEDS TO BE PUT INTO PARK RESTARTED AND SOMETIMES IT WILL IMMEDIATELY DIE AGAIN. NO CODES ARE THROWN AND ALL MECHANICS AND CHRYSLER DEALERS ARE STUMPED AS TO WHAT'S CAUSING IT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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