TIRE PRESSURE MONITORING LIGHT CAME ON AIR PRESSURE IN ALL TIRES GOOD LIGHT WILL NOT GO OUT CHECK RECALL STATIS AND RECALLS WERE MADE ON VEHICLES MADE IN MARCH AND APRIL OF 2014 AND MINE WAS MADE IN JULY OF 2014
2014 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TIRE PRESSURE MONITORING LIGHT CAME ON. CHECKED TIRES. ALL WITHIN NORMAL RANGE. LOOKED UP RECALLS AND FOUND RECALLS ON MARCH AND APRIL OF 2014 TOWN AND COUNTRY BUT MY CAR WAS MADE IN JULY OF 2014 SO WAS NOT INCLUDED. I WILL HAVE TO PAY TO FIX IT.. HAVE NOTICED OTHER PEOPLE HAVE SAME PROBLEM.
AT LOW SPEED. THE CAR WILL STALL AND DISABLE THE POWER STEERING AND BRAKE ASSIST. BRAKE WARNING LIGHT ILLUMINATES. THE CAR WILL START BACK AND PERFORM WITH NO ERROR CODES. VERY RISKY DANGEROUS SITUATION. IT SEEMS AS THOUGH EARLIER MODULES WERE RECALLED FOR THE SAME SYMPTOMS DUE TO A FAULTY IGNITION. THERE HAS BEEN NO RECALL SO FAR ON MY 2014, BUT IT IS CURRENTLY A VERY DANGEROUS VEHICLE WHEN LOSS OF POWER STEERING AND BRAKE ASSIST WHICH IS VIRTUALLY ALL OF THE BRAKES FOR MOST WHO ARE USED TO BRAKE ASSIST WORKING PROPERLY. THEN IT SHOWS NO CODE AFTERWARD.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, A BLACK PANEL DETACHED FROM THE VEHICLE INDEPENDENTLY WHILE BEING OPERATED AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO NEW HOLLAND AUTO GROUP (508 W MAIN ST, NEW HOLLAND, PA) WHERE IT WAS DIAGNOSED THAT THE AIR BAG ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER REGARDING THE OTHER FAILURE WHERE IT WAS CONFIRMED THAT A PANEL DID DETACH AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED REGARDING THE PANEL FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,400.
DRIVING MY CAR ABOUT 25 MPH ON A CITY STREET AND THE HEAD REST POPPED OUT FOR NO REASON AND HIT THE BACK OF MY HEAD. THIS IS A 2014 CHRYSLER TOWN AND COUNTRY AT THE TIME OF THE INCIDENT IT HAD 80,000 MILES ON THE CAR. I BROUGHT IT TO THE CHRYSLER DEALERSHIP AND THEY INFORMED ME THAT THIS WAS NOT COVERED UNDER THE MANUFACTURES WARRANTY OR EXTENDED WARRANTY. THE REPAIR HAS NOT BEEN FIXED.
BOTH CHRYSLER AND THE DEALERSHIP KNEW THAT THE COMPUTER MODULE WAS DEFECTIVE AND WENT OUT OF THEIR WAY TO KEEP THIS INFORMATION FROM US LEAVING OUR ENTIRE FAMILY AND THE GENERAL PUBLIC IN DANGER. OUR INSURANCE COMPANY HAD US TAKE THE CAR TO A NUETRAL 3RD PARTY TO DETERMINE THAT THE WRECK I HAD WAS CAUSED BY THE CAR SELF ACCELERATION. THEY CONFIRMED IT DID AND THAT THERE WERE NUMEROUS ERRORS THAT WERE NEVER ADDRESSED OR WARNED OF. THE TIRE PRESSURE GAUGE MALFUNCTIONED AND BLEW OUT THE REAR PASSENGER TIRE. BOTH TRONCALLI (THE DEALERSHIP) & CHRYSLER REFUSED TO GIVE US THEIR FINDINGS CLAIMING PROPRIETARY INFORMATION AND HUNG UP ON US. THEN WE TRIED TO GO THROUGH MEDIATION, WE WERE TOLD THAT BECAUSE THE CAR WAS INVOLVED IN A WRECK THEY COULD NOT HELP US EVEN THOUGH THEY KNEW THAT THE WRECK WAS CAUSED BY THE MALFUNCTION. SO WE HAVE AN UNDRIVEABLE CAR THAT WE ARE PAYING A NOTE AND INSURANCE ON SITTING IN OUR GARAGE. ALL WHILE WE ARE HAVING TO RENT CARS BECAUSE I HAVE BEEN HAVING HEALTH ISSUES SINCE SEPT 2016. THE ACCIDENT OCCURRED WHILE I WAS MAKING A TURN AND I HIT MY NEIGHBOR WHICH WAS PARKED ON THE STREET.
TRANSMISSION FAILURE WHILE IN MOTION ON CITY STREET. LOSS OF CONTROL AND NEARLY MISSED COLLISION WITH INANIMATE OBJECT ON SIDE OF ROAD. PARKED AND REMAINED IN DRIVE WITH FOOT ON BREAK CONTINUED TO FAULT PERIODICALLY (CLUNKING NOISE AND RPM DIP). TURNED OFF CAR AND NO ISSUE UPON RESTART, DROVE 5 MINUTES AND ISSUE RE-OCCURRED. HAD IT TOWED TO MECHANIC WHO DIDN'T NOTE THE ISSUE AT FIRST AS CAR RESUMES NORMAL OPERATION UPON RESTART. NEXT DAY REPORTED TO ME IT WAS A TRANSMISSION FAILURE AND A NEW ONE WAS NEEDED. THIS WAS SECOND OCCURRENCE INITIALLY ONE INCIDENT AT 90K MILES. BUT COULDN'T REPRODUCE FAILURE. CONTINUED TO DRIVE UNTIL SECOND MORE EVENT LISTED HERE.
WHILE DRIVING THE CAR IT WILL STOP IN MOTION IN THE MIDDLE OF TRAFFIC ON A CITY STREET AND ALL THE POWER TO THE ENTIRE CAR WILL GO OUT INCLUDING ALL FLASHERS AND AIRBAG SYSTEMS. THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHILE DRIVING OUR VEHICLE. THE FAULT IS UNKNOWN WE BROUGHT THE CAR IN TO A CHRYSLER DEALER A WEEK PRIOR TO EXPLAIN THE PROBLEM AND THEY RAN TESTS AND SAID NOTHING WAS WRONG THIS NOW HAPPENS ON A DAILY BASIS. WE HAVE THREE CHILDREN 5 AND UNDER THAT HAVE BEEN RIDING IN THIS CAR WHILE THIS HAS HAPPENED AND WE ARE ALL PUT IN GREAT DANGER.
WHILE WE WERE DRIVING THE CAR STOPPED IN THE MIDDLE OF THE ROAD. WHILE ON DRIVE! WE WERE ON CANAL AND 19 MILE ROAD WITH MY HUSBAND AND 4 KIDS AND THE CAR. THE CAR WAS DRIVING AND IT JUST STOPPED LITERALLY.
WINDSHIELD WIPERS WILL NOT COME ON IN RAIN AS DESIGNED. WHEN OPERATED MANUALLY THEY ONLY WORK IN VERY SLOW MODE. THIS ISSUE OCCURS BOTH IN MOTION AND WHEN STATIONARY. NO WARNING OR CODE FROM THE CARS DASH.
THE TIPM MALFUNCTIONED AND IT CAUSED EXCESSIVE SHAKING THE DEALERSHIP IGNORED OUR CALLS AND THE PROBLEM ESCALATED. THE TIRE PRESSURE SYSTEM CAUSED A BLOWOUT AND THE CAR WOULD ACCELERATE WHEN I HIT THE BRAKES. WE HAD TAKEN IT IN PREVIOUSLY FOR THE SHAKING AND THEY NEVER TOLD US WHAT CAUSED IT. TOOK IT TO ANOTHER REPAIR SHOP & THEY TOLD US WHEN THE TIPM MALFUNCTIONS THE PROBLEMS WITH THE CAR EMULATE WHAT THE COMPUTER SAYS IS WRONG. CHRYSLER KNEW THIS BUT THEY WERE TRYING TO GET IS TO PAY MONEY FOR REPAIRS THEY KNOW WOULD NOT FIX OUR CAR AND THEN THEY SENT THE POLICE OUT TO OUR HOUSE TO GET THEIR LOANER CAR EVEN THOUGH THEY HAD THE AUTO CLAIM NUMBER AND DIRECT BILLING FROM OUR INSURANCE COMPANY. ONE OF MY NEIGHBORS PARKED ON THE STREET AND AS I WAS MAKING THE TURN THE CAR SPED UP ON ITS OWN AND CAUSED ME TO HIT THEIR CAR
2014 CHRYSLER TOWN AND COUNTRY - 70,000 MILES ELECTRONICS STARTED MALFUNCTIONING WHILE DRIVING SHUTTING OFF ALL INSIDE CABIN ELECTRONICS INCLUDING PANEL, RADIO, A/C AND TURNING ON WINDSHIELD WIPERS. AT FIRST IT DID NOT MALFUNCTION EVERY TIME BUT NOW IT DOESN'T RUN 1 MINUTE WITHOUT MALFUNCTIONING. SOMETIMES MY BRAKE, HEAD AND SIGNAL LIGHTS WILL NOT WORK AND THE COMPLETE PANEL AND GAGES WILL NOT GO BACK UP INCLUDING GAS, SPEED RPM ETC. UNTIL I SHUT DOWN THE CAR AND WAIT A FEW MINUTES TO TURN IT BACK ON MAKING IT COMPLETELY UNSAFE. I BROUGHT IT TO THE LOCAL DEALER AND AS EXPECTED, AND MENTIONED BY OTHERS ONLINE, THEY SAID THEY HAVE NEVER HEARD OF ANYTHING LIKE IT. THEY STATED THAT MY CAR HAS 9 DIFFERENT COMPUTERS AND THAT THEY ARE READING MALFUNCTIONS ON ALL OF THEM AND DECIDED TO RESET THE MODULE THAT CONTROLS ALL OF THE INTERIOR ELECTRONICS. $100.00+ NOTHING CHANGED APART FROM THE FACT THAT IT IS NOW HAPPENING MORE FREQUENTLY. I REFUSE TO GET INTO THE PATH OF SPENDING THOUSANDS OF DOLLARS ON THIS REPAIR JUST ON THE GUESSING GAME OF REPLACING PART AFTER PART WITHOUT POSITIVE RESULTS. PLEASE HELP!
REAR AC EVAPORATOR MADE OUT OF ALUMINUM AND EXPOSED TO ELEMENTS BY PLACEMENT HAS CORRODED AND THERE IS NOW A LEAK. THIS SEEMS TO BE A REOCCURRING PROBLEM IN THIS VEHICLE, YET STILL MADE YEAR AFTER YEAR THE SAME WAY. THIS IS ALSO A COSTLY REPAIR, COSTING BETWEEN $1500 - $2000 BECAUSE THE FRAME NEEDS TO BE REMOVED TO REPAIR IN MOST CASES. NOT TO MENTION THE NEGATIVE EFFECTS THIS IS HAVING ON THE ATMOSPHERE BY LEAKING THESE CHEMICALS. (THERE IS A LOT OF RESEARCH BEHIND THIS). MY VEHICLE, NOW ONLY 3 YEARS OLD IS USELESS BECAUSE OF THE SAFETY CONCERN OF ALLOWING MY CHILDREN TO RIDE IN A CAR DURING 90 DEGREE WEATHER WITHOUT ANY COOL AIR. IT IS A HOT BOX INSIDE. EVEN WITH THE WINDOWS DOWN, YOU CAN NOT RIDE IN THE CAR FOR MORE THAN 20 MINUTES AT A TIME WITHOUT BEING SEVERELY OVERHEATED.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION FAILED TO CHANGE GEAR WHILE IN DRIVE. THE CONTACT COASTED TO THE SIDE OF THE ROAD, WAITED FOR A WHILE, AND WAS ABLE TO CHANGE GEARS AND RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO ANDERSON CHRYSLER DEALER (LOCATED ON 5711 E STATE ST ROCKFORD IL, 61108), BUT WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THEY WERE NO LONGER EQUIPPED TO HANDLE THE FAILURE AND THAT THE INFORMATION WOULD BE SENT TO CHRYSLER ENGINEERS. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE TRANSMISSION WAS REBUILT, AND THE SENSOR AND TRANSMISSION PUMP WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING ELSE COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WIRES, WIRING HARNESS, AND THE ELECTRONIC FUNCTIONS SHORTED OUT WHEN THE FRONT SEATS WERE MOVED BACK AND FORTH. THE FAILURE OF THE WIRES BEING IMPACTED PREVENTED THE SEAT FROM MOVING. IN ADDITION, FRONT AIR BAG WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED THE WIRES, WIRING HARNESS, AND ADDITIONAL COMPONENTS FOUR TIMES, BUT THE FAILURE RECURRED. THE CONTACT WAS UNABLE TO MOVE THE FRONT DRIVER AND PASSENGER SEATS. THE VEHICLE WAS TAKEN BACK TO THE DEALER (STEVE WHITE MOTORS INC, 3470 US HWY 70 SE, NEWTON, NC 28658, (828) 324-4410) FOR AN APPOINTMENT TO REPAIR THE FAILURE AND TO REPLACE THE PARTS A FIFTH TIME. THE MANUFACTURER PROVIDED NO SOLUTION AND MENTIONED THAT THE VEHICLE SHOULD BE TAKEN BACK TO THE DEALER FOR ANOTHER REPAIR. IN ADDITION, THE TRANSMISSION FAILED AND WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
I AM WRITING TODAY REGARDING WHAT APPEARS TO BE A VERY SERIOUS SAFETY CONCERN REGARDING MY 2014 CHRYSLER TOWN & COUNTRY. LAST MONDAY (MAY 15, 2017) I WAS DRIVING AND REALIZED THAT NONE OF THE STEERING WHEEL CONTROLS ON MY VEHICLE WERE WORKING. IT BECAME SCARILY APPARENT WHEN I WENT TO HONK MY HORN AND NOTHING HAPPENED. THE CONDITION ALSO AFFECTED ALL THE OTHER CONTROLS ON THE STEERING WHEEL, INCLUDING THE DRIVER INFORMATION CENTER THAT PROVIDES ME INFORMATION ON ALL THE VITAL STATISTICS OF THE VEHICLE. I USE THIS INFORMATION DAILY TO VERIFY THAT MY VEHICLE IS WELL MAINTAINED AND FUNCTIONING PROPERLY. WITHOUT IT, I DO NOT KNOW IF THERE ARE CONCERNS ABOUT MY VEHICLE'S ROAD WORTHINESS. LACKING JUST THESE TWO ITEMS (NOT TO MENTION LOSING THE OTHER CONTROLS ON THE STEERING WHEEL) CAUSED ME SERIOUS CONCERN ABOUT THE SAFETY OF MY VEHICLE. THE CAUSE OF THE PROBLEM WAS NOT THE HORN. RATHER, I WAS TOLD, THE HORN IS WIRED THROUGH THE CRUISE CONTROL SWITCH AND THAT SWITCH HAD FAILED. AFTER AGREEING TO HAVE THAT REPAIR DONE, I WAITED FOR THE WORK TO BE COMPLETED SO I COULD SAFELY DRIVE MY VEHICLE AGAIN. BUT THAT WAS NOT THE CASE. A COUPLE HOURS LATER, I RECEIVED ANOTHER CALL FROM THE DEALERSHIP STATING THAT IT WASN'T THE CRUISE CONTROL SWITCH, BUT RATHER, I WAS TOLD, THE FAILURE WAS DUE TO A CLOCK SPRING THAT FED POWER TO THE CRUISE CONTROL SWITCH THAT PROVIDED POWER TO ACTIVATE THE HORN AND ALL THE OTHER CONTROLS THAT ARE NOT WORKING ON THE STEERING WHEEL. AND BY THE WAY, THE MANUFACTURE
THE HEADREST DEPLOYED WHILE PARKED IN MY DRIVEWAY OVERNIGHT. ITS APPARENT IT WAS DEFECTIVE. I CAN SEE BROKEN PIECES INSIDE. CHRYSLER REFUSES TO EVEN LOOK AT THE CAR.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE VEHICLE WAS PLACED IN DRIVE AND FAILED TO RESPOND. THE CONTACT NOTICED HESITATION BEFORE THE TRANSMISSION ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.
BLIND SPOT SENSORS ON BOTH SIDES ARE NOT WORKING. I HAVE NOT HEARD OF ANY RECALLS FOR THIS PROBLEM. I'VE HAD THEM IN FOR SERVICE SEVERAL TIMES. PASSENGER SIDE SENSOR WAS REPLACED ONCE AND DRIVERS SIDE TWICE BUT PROBLEMS KEEP REOCCURING. INDICATOR ON DASH READS SERVICE BLIND SPOT SENSOR.
TL* THE CONTACT OWNED A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S VEHICLE WAS STOPPED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. AS A RESULT, THE FRONT DRIVER SEAT TWISTED TOWARDS THE WINDOW, FELL BACKWARDS, AND FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH, A CONCUSSION, AND NERVE DAMAGE TO THE LEFT SHOULDER AND FACE THAT REQUIRED MEDICAL ATTENTION. THE FRONT SEAT PASSENGER SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
DRIVING THE VAN DOWN A STREET AND MOST OF THE ELECTRICAL SYSTEMS FAILED. WIPERS WENT TO FULL SPEED, EVERY CHECK LIGHT CAME ON. NO STEERING, RADIO DIED, BRAKES DID WORK BECAUSE THEY ARE NOT ELECTRICAL. SHUT IT DOWN AND RESTARTED. TOOK IT TO FALLS MOTOR CITY WHO DID NOT FIND ANY FAULTS. SAID THEY NEVER HEARD OF SUCH A THING. BASIC CONCLUSION I WAS NUTS. TOOK THE CAR BACK...THEN IT HAPPENED AGAIN TOTAL OF 4 TIMES IN 3 MONTHS
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED IN FRONT OF THE CONTACT'S HOME, IT CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED, BUT THE CONTACT WAS UNAWARE IF REPORTS WERE FILED. THE FIRE DEPARTMENT DETERMINED THAT THE FIRE WAS ELECTRICAL AND POSSIBLY RELATED TO THE BATTERY SINCE THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS NOT TOWED OR DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
MULTIPLE OCCASIONS THE VAN ACCELERATED ON ITS OWN WITH BRAKES APPLIED, OVER ACCELERATED, AND WENT IN REVERSE WHILE IN DRIVE. IT HAS FAILED TO ACCELERATE WHILE STATIONARY AND WHILE IN MOTION. IT LOST POWER WHILE DOING 55 ON THE HIGHWAY, AND ALSO MULTIPLE TIMES WHILE ON CITY STREETS. IT HAS BEEN IN FOR REPAIR THREE TIMES AND IS STILL BEING REPAIRED. ATTACHED ARE INVOICES FROM THE FIRST TWO REPAIRS.
ENGINE STALLS RANDOMLY, WHILE IN MOTION, HIGHWAY, CITY, COUNTRY. VEHICLE JUST STOPS RUNNING MAKING IT DIFFICULT TO CONTROL STEERING, STOPPING. NEARLY CAUSED AN ACCIDENT SEVERAL TIMES, DUE TO THE VEHICLE BEHIND NEARLY CRASHING INTO OURS, AND THE VEHICLE MUST BE PULLED OFF THE ROAD WHILE ABRUPTLY DECELERATING WHICH IS DANGEROUS WHEN YOU MUST CROSS SEVERAL LANES OF TRAFFIC, AS THE VEHICLE CANNOT BE RESTARTED WHILE MOVING. VEHICLE HAS 56K MILES. THIS PROBLEM HAS BEEN HAPPENING FOR SEVERAL MONTHS. VEHICLE MUST BE PUT INTO PARK TO RESTART REQUIRING THE VEHICLE TO BE PULLED OFF THE ROADWAY. THE VEHICLE OFTEN DOES NOT RESTART IMMEDIATELY. AFTER TAKING IT TO THE DEALER, THEY DUPLICATED AND VERIFIED THE STALLING ISSUE AND SUGGESTED TO REPLACE THE WIN MODULE, WHICH WE AGREED TO HAVE THEM DO, BECAUSE WE BELIEVE IT IS A EXTREMELY IMPORTANT SAFETY CONCERN. PRICE $700. IT LOOKS LIKE THERE WAS AN EARLIER RECALL FOR THE EXACT SAME PROBLEM ON THE 2008 TO 2010 MODEL. WE FEEL THIS IS A MAJOR SAFETY ISSUE. MANY TIMES WE HAVE CHILDREN IN THE CAR. THESE INCIDENTS CAUSE ALL PASSENGERS TO BE DISTRESSED. PROBLEMS STARTED IN DEC 2016 AND WAS INFREQUENT AT FIRST BUT BECAME VERY FREQUENT IN FEBRUARY AND MARCH. CHECKED BY A LOCAL SHOP IN FEBRUARY. THEY SUGGESTED TAKING IT TO THE DEALER.
ENGINE SHUTS OFF WHILE DRIVING. FEB-8, 2017 WAS FOURTH TIME THIS OCCURRED IN LAST 4 MONTHS. HAS HAPPENED WHILE STOPPED AT A LIGHT, TURNING LEFT INTO AN INTERSECTION, AND DRIVING 35MPH STRAIGHT ON A CITY STREET. WEATHER HAS BEEN BOTH WARM AND COLD, VAN HAS BEEN WELL WARMED UP OR RECENTLY-STARTED; THERE DOESN'T SEEM TO BE A NOTICEABLE PATTERN. THE BEHAVIOR IS SIMILAR TO WHAT IT WOULD BE IF THE KEY FOB WAS TURNED FROM ON TO ACC -- E.G. THE RADIO IS STILL PLAYING BUT THE ENGINE SHUTS OFF. ALL POWER TO BRAKES AND STEERING IS LOST; I DON'T KNOW IF THE AIRBAGS ARE STILL FUNCTIONING AT THIS POINT. IN ALL FOUR CASES, THE CAR WAS EASILY RE-STARTED BY FIRST TURNING THE KEY FOB TO OFF, THEN STARTED AGAIN. THIS IS OBVIOUSLY A MAJOR SAFETY ISSUE AS IT CAN OCCUR SEEMINGLY AT ANY TIME, WITHOUT NOTICE.
THE SECOND ROW PASSENGER SEAT BELTS DID NOT LOCK IN A SEVERE FRONT CRASH RESULTING IN SEVERE INJURIES TO THE TWO PASSENGERS SEATED THERE. THE RIGHT PASSENGER HIT THE REAR OF THE FRONT PASSENGER SEAT RESULTING IN BROKEN STERNUM, RIBS AND SOME INTERNAL INJURIES. THE LEFT PASSENGER SLID FORWARD AND RECEIVED SHIN DAMAGE CRACKED STERNUM AND SEVERE WHIPLASH. WE WERE HIT BY A SIDEWAYS SLIDING TRAILBLAZER THAT HAD LOST CONTROL ON A TWO LANE MOUNTAIN ROAD. WE WERE TRAVELING APPROXIMATELY 30MPH( OUR CAR EASTBOUND) AND THE SIDEWAYS SLIDING CAR(WESTBOUND) HIT US AT APPROXIMATELY 50+ MPH...UPDATED 03/01/17 *BF
MY 2014 T&C WILL SHUT DOWN WHEN DRIVING. THE POWER STEERING AND ALL ELECTRICAL GOES OUT. THIS HAPPENS MOST FREQUENTLY WHEN I'M SLOWING DOWN FOR A TURN, LEAVING ME IN A VERY DANGEROUS SITUATION. IT HAS HAPPENED SEVERAL TIMES WITHOUT WARNING IN BOTH CITY DRIVING AS WELL AS TURNING INTO MY DRIVEWAY IN A SUBDIVISION. IT HAPPENED ONCE RIGHT AFTER WE BOUGHT THE VAN IN 2015, BUT HAS BEGUN TO GET MORE AND MORE FREQUENT. THE DATE I'M PUTTING AS THE DATE OF THE INCIDENT IS THE MOST RECENT.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED AN OIL LEAK COMING FROM THE VEHICLE WHILE IT WAS PARKED IN THE GARAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE HOUSING THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
HAVE SLIPPING WITH MY TRANSMISSION, HAD TO TAKE THE VAN BACK TO THE SHOP 7 TIMES AND STILL NOTHING HAS BEEN RESOLVED AND THE WARRANTY WILL SOON RUN OUT. AT WHICH POINT WHAT CAN BE DONE? THIS WILL BE FIXED THE VEHICLE WAS PURCHASED 1 YEAR AGO AND START HAVING THE ISSUE A FEW MONTHS AFTER PURCHASE AFTER SEVERAL TIME IN THE DEALER THEY SO NOT WANT TO REPLACE TRANSMISSION AND SAID THEY CANNOT FIND ANYTHING WRONG. *TR
MY BRAKE BOOSTER WENT OUT FOR NO REASON. I WAS DRIVING ON THE HIGHWAY WHEN MY BRAKES STARTED HISSING AIR AND VIBRATING, ALMOST COULDN'T STOP. I HAVE A 2014 CHRYSLER TOWN AND COUNTRY. THIS PART SHOULD LAST FOR 10 YEARS!! THERE IS A RECALL FOR THE DODGE DURANGO AND JEEP CHEROKEE. WHY IS THERE NOT ONE FOR CHRYSLER? THIS IS COSTING ME $600.00! NOT HAPPY WITH CHRYSLER.
WHILE DRIVING ON THE HWY SUDDENLY I FELT THE STEERING VERY HARD AND I AM LOSING SPEED. I PULLED TO THE SIDE OF THE HWY WHICH WAS VERY HARD, HARD TO STOP (NO BRAKES). I ASKED MY MECHANIC AND HE TOLD ME TO PUT IN PARK OR NEUTRAL AND START THE CAR, AFTER IT HAPPENED 2 MORE TIME, SO TWO WEEKS AFTER THE LAST ONE I TOOK IT TO THE DEALER BUT HE COULD NOT REPLICATE THE PROBLEM. NO REPAIRS MADE AND I AM VERY SCARED TO DRIVE. *TR
TIPM MODULE DEFECTIVE LEAVING MY VEHICLE STRANDED HAD TO BE TOWED HOME WITH MY KIDS, BEEN TO DEALERSHIP TWICE, WITH NO LUCK BUT A 200 SERVICE FEE AND NO CORRECTION, I CALLED CHRYSLER CORP DIRECTLY AND WAS HUNG UP ON SAYIN THEY WILL DO NOTHING WHEN ASK TO SPEAK TO MANAGER. THE OCCASIONS I WENT TO GET GAS MAYBE 4 MIN FILLED GAS CAR WOULDN'T START WAITED 2 HRS 4 TOW TRUCK, OTHER TIMES WAS IN HIGHWAY CAR STARTED SHAKING PULLED OVER AGAIN CAR WOULDN'T START GIVING ME A LIGHTING BOLT ERROR CODE IN DASH BOARD I PAY 467 A MONTH AND SPENT LETS SEE 200 3 TIMES FOR TOWING 189.99 AT DEALERSHIP TWICE IN ONE [XXX] MONTH AND CHRYSLER KNOWS OF THIS ISSUE IN THERE CARS AND WONT RECALL IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
HAD VAN AT DEALERSHIP 5 TIMES FOR HAVING TO CRANK TO START, ROUGH RUNNING ENGINE & LOSS OF POWER. CRANK SENSOR WAS REPLACED TWICE DUE TO WIRING HARNESS BEING OUT OF PLACE, BROKEN OPEN ON BOTTOM & HAD CORRODED WIRES. WIRES FIXED & HARNESS SECURED. HAD SAME PROBLEMS 2 WEEKS LATER. SOME WIRING FIXED & PCM REPLACED. JUST OVER 1 MONTH LATER I WAS DRIVING 75MPH ON EXPRESSWAY AFTER HAVING JUST PASSED A SEMI-TRUCK WHEN I FELT A SUDDEN "GIVE" AND MY VAN BEGAN TO DECELERATE RAPIDLY. I PUSHED ON THE ACCELORATOR BUT THERE WAS NO POWER OR RESPONSE. THE ENGINE WAS STILL RUNNING AND NO WARNING LIGHTS SHOWED ON THE DASH. I KNEW THE POWER STEERING WOULD BE AFFECTED TOO (BASED ON THIS PREVIOUSLY HAPPENING AT ABOUT 15 MPH) AND WAS LUCKILY ABLE TO GET PULLED OVER ON THE SIDE OF THE EXPRESSWAY. TURNED VAN OFF & RESTARTED. IT SEEMED FINE SO I GOT OFF THE EXPRESSWAY AT THE EXIT RAMP THAT WAS IN SIGHT AND TOOK A SECONDARY ROAD BACK TO THE DEALERSHIP. THEY HAD MY VAN FOR A WEEK AND WEREN'T GETTING ANY CODES ON THEIR DIAGNOSTIC TOOL AND COULDN'T DUPLICATE THE POWER LOSS. I HAD TO TAKE MY VAN BACK BECAUSE THE LOANER VEHICLE AUTHORIZED BY CHRYSLER CUSTOMER CARE HAD TO BE GIVEN BACK SINCE THEY COULDN'T FIND A PROBLEM WITH MY VAN! IF THE POWER LOSS I EXPERIENCED AT 75MPH HAD HAPPENED WHILE I WAS DRIVING IN HEAVY TRAFFIC I WOULD'VE BEEN IN A SERIOUS ACCIDENT. SINCE I WAS LUCKY ENOUGH TO HAVE NOT BEEN IN TRAFFIC I ONLY HAVE A DEALERSHIP INVOICE TO VERIFY MY COMPLAINT.
GAS WAS POURING OUT OF THE FLUE LINE LINE DOWN OVER THE GAS TANK ONTO THE FREEWAY WHILE DRIVING EMPTYING OUT THE GAS TANK. DID NOT KNOW THE EXTENT OF THE SERIOUSNESS OF THE PROBLEM UNTIL ROADSIDE ASSISTANCE WAS CALLED. IT WAS THEN THAT I WAS INFORMED THAT THE VEHICLE HAD TO GET CLEARANCE THAT THE VEHICLE WAS SAFE TO TOW. BECAUSE OF THE NATURE OF THE PROBLEM I REALIZED THE VEHICLE COULD HAVE CAUGHT AFIRE WHILE DRIVING CAUSING BODY INJURIES TO ALL THAT WERE IN THE VEHICLE WHILE DRIVING. HAVE NO PICTURES AT PRESENT TO UPLOAD SINCE THE VEHICLE IS IN THE SHOP FOR REPAIRS. HOPEFULLY, I CAN OBTAIN PICTURE(S) TO SUBMIT AT A LATER DATE.
DRIVER SIDE SLIDING DOOR MOTOR BEGINS TO OPERATE ON ITS OWN WHILE THE VEHICLE IS ON OR OFF. THE VEHICLE HAS NOW BEEN AT A DEALER 3 TIMES FOR REPAIR WITHOUT ANY SUCCESS. THIS TIME IT ALSO HAS CAUSED COMPLETE FAILURE OF SEVERAL BATTERY CELLS CAUSING THE VEHICLE TO BE HAZARDOUS TO DRIVING AS THE VEHICLE DOES STILL START AND DRIVE, HOWEVER, THERE ARE TIMES IT DOES SHUT OFF DUE TOT HE BATTERY ISSUE.
I WAS DRIVING ON THE HIGHWAY WITH MY CHILDREN IN THE CAR. IT WAS A VERY HOT DAY, BUT WE HAD JUST HAD A RAINSTORM. THERE WERE NO CARS AROUND ME ON THE ROAD AND ALL OF A SUDDEN A HEARD LOUD BOOM. I CHECKED MY WINDOWS NOTHING AROUND ME. I LOOKED UP AND OPENED THE SUNROOF COVER, AND SAW MY SUNROOF WAS SHATTERED INTO TINY PIECES WITH A LARGE HOLE IN THE TOP. I IMMEDIATELY CLOSED THE COVER SO THAT THE GLASS DIDN'T FALL IN MY CAR ONTO MY CHILDREN.
RADIO, GAUGES, TURN SIGNALS, AND AC RANDOMLY STOP WORKING. WIPERS TURN ON AT THE SAME TIME. SOME TIMES FOR SECONDS, SOMETIMES FOR HOURS.
VEHICLE GAUGE CLUSTER SHUT DOWN WHILE DRIVING 75 MPH ON THE INTERSTATE. THE DASH WARNING LIGHTS/CHIMES GO OFF AND ON, THE WIPERS TURN ON, THE A/C SHUTS DOWN, NO FUEL GAUGE AND MOST IMPORTANTLY NO TURN SIGNALS OR SPEEDO. I HAVE NARROWED IT DOWN TO A BAD BLIND SPOT SENSOR ON THE DRIVER SIDE. I CANT BELIEVE A FAILED SENSOR WOULD CAUSE SUCH SAFETY HAZARD WHEN THE SENSOR IS SUPPOSED TO MAKE THE CAR SAFER. VERY DISAPOINTED IN CHRYSLER RIGHT NOW FOR SHODDY CRAFTSMANSHIP.
RADIO, GAUGES, TURN SIGNALS, AND AC RANDOMLY STOP WORKING. WIPERS TURN ON AT THE SAME TIME. SOME TIMES FOR SECONDS, SOMETIMES FOR HOURS. THERE DOES NOT SEEM TO BE A TRIGGER AS IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY, BACK ROADS AND EVEN STOPPED IN THE DRIVEWAY. NO WAY TO RESET THE CAR ONCE IT IS IN DEAD RADIO/AC/GAUGES MODE, IT WILL ONLY RESET ITSELF, AGAIN RANDOMLY. I TRIED PULLING THE BATTERY CABLE AND WAITING, THEN RE-ATTACHING TO NO AVAIL.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE DASHBOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE RESEALED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V044000 (VISIBILITY); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 46,000. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE FAILURE WAS DUE TO HEAT PRESSURE BUILD UP, POOR SEALING, AND ALSO AN IMPACT. THE VEHICLE WAS REPAIRED. *JS
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TPMS WARNING LIGHT RANDOMLY FLASHED AND THEN REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED. THE DEALER WAS NOTIFIED OF THE FAILURE BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
THE TIRE SYSTEM LIGHT STAYS ON. THE DEALER STATE TIES ARE NEW. I INFLATED ALL THE TIRES TO THE RECOMMENDED PRESSER. CHRYSLER CORPORATION SAID VEHICLE VIN NUMBER NOT UNDER THE SAME RECALL # P63
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED BACK AND CRASHED INTO A CARPORT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BRUISES TO THE RIBS, ELBOW, AND KNEES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,100.
ELECTRICAL SYSTEM GOES HAY WIRE. THE BATTERY LIGHT CAME ON AND 12 HRS LATER THE CAR DIED. THE BATTERY WAS JUMP STARTED 3 TIMED AND IT RAN FOR A WHILE BUT THE CAR WOULD NOT CHANGE GEARS, ITS AUTOMATIC, SEVERAL WARNING LIGHTS TURNED ON. I FINALLY WOULD NOT MOVE ON THE LAST JUMP START THE GEAR SHIFTER WAS LOCKED AND ALL THE INSTRUMENT PANELS WERE ERRATIC.
MY 4 YEAR OLD CHILD WAS BUCKLED IN HIS BOOSTER SEAT WHEN THE SEATBELT LOCKED AS HE BUCKLED WHICH THEN LET TO HIM BEING TANGLED AROUND THE NECK SINCE IT WAS IN THE LOCKED POSITION THE ONLY WAY TO RELEASE IS TO COMPLETELY RETRACT OR CUT BEING HE WAS BEING STRANGULATED THE ONLY WAY WAS TO CUT THE BELT. ALL VEHICLES NEED TO HAVE AN EMERGENCY RELEASE OR SOME SORT OF RELEASE. IF I DIDN'T HAVE A PAIR OF SCISSORS IT COULD HAVE BEEN A SERIOUSLY BAD SITUATION. NOT EVEN SURE OF THE PURPOSE OF THE LOCKING WHEN FULLY PULLED OUT AS A SAFETY FEATURE.. THE MIDDLE BUCKLE HAS A RELEASE TO FOLD THE SEATS BACK.. WHY AREN'T ALL SEATS BELTS LIKE THAT? I FOUND HUNDREDS OF POST ABOUT CHILDREN GETTING TANGLED IN LOCKED SEAT BELTS.. IT'S DANGEROUS AND NEEDS TO BE ADDRESSED! I WAS PARKED WHEN THIS HAPPENED IN A VERY RURAL AREA 20 MIN FOR LOCAL EMS OR FIRE DEPARTMENTS. IT'S A SCARY SITUATION AND COULD SIMPLY BE RESOLVED BY ADDING AN EMERGENCY RELEASE OF SOME SORT! OF COURSE THE COST OF REPLACING A SEAT BELT IS MILD COMPARED TO A LIFE OF A HUMAN BUT STILL IT COULD BE PREVENTED 100% BY AN EMERGENCY RELEASE.
I THINK THE VISIBILITY OF THE GEAR SELECTOR ON THE DASHBOARD IS VERY POOR. WHEN I AM SITTING IN THE DRIVER'S SEAT, I CAN NOT SEE WHAT GEAR THE CAR IS IN BECAUSE THE STEERING WHEEL IS IN THE WAY OF THE DASHBOARD. THE GEAR SHIFT ON THE DASHBOARD HAS NO LABELS TO LET YOU KNOW WHAT GEAR IT IS IN. I AM ATTACHING A PICTURE OF MY VIEW THAT DOCUMENTS THE PROBLEM. I HAVE NOT HAD A CRASH BUT HAVE TO BE VERY CAREFUL WHEN I AM BACKING UP THAT I HAVE THE CAR IN THE RIGHT GEAR. THIS ISSUE WOULD BE IN EFFECT EVERY TIME A GEAR IS SHIFTED. IT IS A CONSTANTLY OCCURRING ISSUE.
OUR VAN WAS PARKED IN OUR DRIVEWAY WITH OUR KIDS INSIDE. WHEN MY WIFE OPENED THE DRIVER'S DOOR IT BEGAN TO ROLL DOWN THE DRIVEWAY, DRAGGING MY WIFE AND WITH OUR TWO SMALL CHILDREN IN THE VAN. THE VAN WENT ACROSS THE STREET STRIKING A NEIGHBORS AC UNIT. MY WIFE SUFFERED A BROKEN ARM, SPRAINED ANKLE, AND A GASH ON HER CHIN. A POLICE REPORT WAS FILED FOR THE INCIDENT. I BELIEVE THIS TO BE A MECHANICAL FAILURE OF THE VEHICLE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE VEHICLE SHIFTED INTO THIRD GEAR AS INDICATED ON THE INSTRUMENT PANEL. IN ADDITION, THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE HEADLIGHTS AND WINDSHIELD WIPERS STOPPED WORKING AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT'S WIFE PULLED OVER AND PARKED THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
ALMOST IN ACCIDENT AFTER CAR WOULD NOT STOP PROPERLY. FOUND OUT THAT ALL 4 BRAKE ROTORS NEEDED TO BE REPLACED AT UNDER 12,000 MILES. 3 INDEPENDENT AUTO MECHANICS DIAGNOSED AND DETERMINED THAT THE LEVEL OF DAMAGE HAD TO BE FROM FACTORY AND NOT FROM NORMAL WEAR AND TEAR. CHRYSLER ACKNOWLEDGED DAMAGE BUT DENIED FIXING UNDER WARRANTY AND REPAIRS HAD TO BE MADE AT OWNER EXPENSE. CHRYSLER WILL NOT REIMBURSE, AND IS DENYING PROBLEM EXISTED AND MY EXIST WITH OTHERS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →