Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
I WAS AT A CRAWL LETTING PEDESTRIANS CROSS THE ROAD AT CHURCH AND THE ENGINE COMPLETELY SHUT OFF. HAD TO PUT IT IN PARK AND RESTART IT. RAN FINE. ABOUT 5 MILES LATER, CAME TO A STOP LIGHT AND SAME THING HAPPENED AGAIN. I HAVE READ MANY ISSUES WITH THIS HAPPENING HIGHER RATES OF SPEED AND I'M WORRIED BECAUSE MY WIFE AND 1 YEAR OLD DRIVE THIS VEHICLE 75 MILES 5 DAYS A WEEK.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/06/16*LJ THE CONSUMER STATED THE REAR WINDOW SWITCH WAS REPLACED. UPDATED 05/09/16.*JB
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE'S BLIND SIDE SENSOR LOCATED ON BOTH THE PASSENGER AND DRIVER SIDE MIRRORS FAILED TO PROPERLY NOTIFY THE DRIVER. ALSO, THE INSTRUMENT PANEL FAILED TO CHIME AND THE LIGHT SENSOR SYSTEM FAILED TO ALERT THE DRIVER WHEN SOMETHING WAS IN THE VEHICLE'S BLIND SIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT BECAUSE THE BODY REPAIR SHOP PREVIOUSLY REPAIRED THE VEHICLE, THEY SHOULD PROVIDE THIS REPAIR AS WELL. THE VEHICLE WAS NOT REPAIRED. THE INSURANCE COMPANY STATED THAT ONLY ORIGINAL EQUIPMENT COULD BE USED FOR REPAIRS ON THE VEHICLE. THE DEALER WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE ORIGINAL PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 29,929. UPDATED 05/04/16*LJ *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST WAS DEFECTIVE. THE HEAD REST DID NOT LOWER TO THE POSITION TO PROTECT THE DRIVER'S HEAD IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT ADJUST THE HEAD REST. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
THE VEHICLE VIBRATES EXCESSIVELY WHEN DRIVEN. THE SEATS ALL MOVE VIOLENTLY. CAR DEALERS HAVE BALANCED THE TIRES TO NO AVAIL. THE TIRES WEAR OUT UNEVENLY, CUPPING BECAUSE OF THIS ISSUE. WE JUST HAD NEW TIRES INSTALLED TO CORRECT THE PROBLEM, ACCORDING TO THE DEALER THAT WAS THE FIX BUT THE CAR IS STILL VIBRATING. THE DEALER LOOKED AT THE CAR AGAIN AND SUGGESTED WE ROTATE TIRES THAT WERE JUST INSTALLED 60 DAYS AGO. THE TIRES ARE AGAIN WEARING UNEVENLY. WE NEED ASSISTANCE IN HAVING THIS PROBLEM RESOLVED ONCE AND FOR ALL. THE CAR HAS 1 YEAR OR 12,000 MILES LEFT ON ITS WARRANTY. I'VE LOST HOPE THAT THE DEALER WILL BE ABLE TO RESOLVE THE ISSUE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAG LIGHT ILLUMINATED OFF AND ON. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE SEAT BELT WAS JAMMED IN THE LATCH. THE SEAT BELT WAS ABLE TO BE UNLATCHED FROM THE VEHICLE; HOWEVER, UPON INSPECTION, THERE WAS A TEAR IN THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WAS TORN AND THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,368.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FUNCTION BUTTON ON THE STEERING WHEEL FAILED TO WORK RANDOMLY ALONG WITH THE RADIO. THE RADIO SHORTED OUT SEVERAL TIMES WITH A MESSAGE ON THE DISPLAY INDICATING THAT THE SCREEN WAS HOT AND THAT THE NAVIGATION FEATURE WAS NOT AVAILABLE. THE CONTACT HAD NOT PRESSED ANY FUNCTION BUTTON FOR THE NAVIGATION FEATURE SO IT WAS UNCLEAR AS TO WHAT WAS CAUSING AN INCREASE IN THE TEMPERATURE OF THE RADIO AS WELL AS THE SHORT. THE VEHICLE WAS TAKEN TO THE FIRST DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO DISCONNECTED THE RADIO AND DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE SECOND DEALER DID NOT INDICATE WHAT WAS CAUSING THE TEMPERATURE INCREASE. THE CONTACT WAS WAITING ON THE PART TO RECEIVE THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
DRIVING THROUGH SUBDIVISION (SLOWER SPEEDS) AFTER PICKING 3 BOYS UP FROM SCHOOL, THE VAN ACCELERATED ON IT'S OWN AND HAD TO HIT THE BRAKES.
2014 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PART NEEDED TO BE REPLACED. *JB
I WAS PULLING INTO A PARKING SPACE IN A BUSY SHOPPING CENTER. FORTUNATELY I WAS PARKING IN FRONT OF A GRASSY AREA WHERE THERE WERE NO PARKED CARS OR PEOPLE PRESENT. AS I SLOWLY PULLED IN WITH MY FOOT ON THE BRAKE, MY CAR ACCELERATED IN AN ABRUPT MANNER UP INTO THE GRASSY AREA. IT WOULD HAVE KEPT GOING BUT WAS STOPPED BY AN ICY MOUND OF SNOW. MY FOOT NEVER LEFT THE FOOT PEDAL. I AM ONLY FIVE FEET TALL AND I HAVE SMALL FEET. THE GAS PEDAL WAS NO WHERE NEAR MY FOOT. THE SPEED THE CAR ACCELERATED AT WAS FRIGHTENING. MY 11-YEAR-OLD SON WAS IN THE CAR WITH ME. SEVERAL PEOPLE TRIED TO SHOVEL ME OUT OF THIS SPOT TO GET MY CAR OFF THE HILL, BUT THEY WERE UNSUCCESSFUL BECAUSE THE SNOW BANK WAS ALL ICE AND THEY COULD NOT SHOVEL IT. I HAD TO GET MY CAR TOWED OUT OF THIS SPOT BECAUSE IT WAS STUCK ON THE SNOW BANK WHICH WAS THE VERY THING THAT STOPPED THE CAR FROM GOING FARTHER IN AN UNCONTROLLED WAY. THE DEALERSHIP CHECKED THE CODES AND NOTHING CAME UP. MY CAR WAS NOT DOING ANYTHING STRANGE BEFORE THIS EVENT AND IS NOT DOING ANYTHING STRANGE NOW WHICH IS EVEN MORE FRIGHTENING BECAUSE IT FEELS LIKE A TICKING TIME BOMB THAT CAN REPEAT THIS EVENT WITHOUT ANY WARNING WHATSOEVER. I WILL BE CALLING CHRYSLER AFTER WRITING THIS COMPLAINT.
WHILE DRIVING ON THE EXPRESSWAY THE BOLTS THAT HOLD HOOD LATCH IN PLACE BECAME LOOSE AND THE HOOD LIFTED WHILE IN MOTION. VEHICLE WAS GOING AT A SPEED OF ABOUT 70MPH. THE HOOD HIT THE WINDSHIELD WITH A STRONG FORCE AND INSTANTLY SHATTERED THE FRONT WINDSHIELD.
HAD TO REPLACE TIRES ON 2014 TOWN AND COUNTRY MINIVAN. FOUND THAT THE ORIGINAL EQUIPMENT TIRES, TWO WERE MANUFACTURED IN 2010 AND TWO WERE MANUFACTURED IN 2012. ALL SHOWED SIGNS OF DRY ROT ON SIDE WALLS.
IT APPEARS MY ELECTRIC DEFOGGER REMAINED ON AND BLEW OUT MY REAR WINDOW.
WHEN DRIVING THE VAN STALLS, LOSING CONTROL AND WHEEL LOCKING UP. I HAVE TO PUT THE VAN IN PARK TO RESTART. THIS HAS BEEN HAPPENING SINCE NOV 2015. THE CURRENT MILEAGE IS 29,000 MILES. THE VAN HAS BEEN TAKEN TO THE DEALERSHIP FOR DIAGNOSIS AND REPAIR TWICE. THE FIRST TRIP RESULTED IN NO CODES SINCE THEY HAD BEEN OVERWRITTEN AND THE PROBLEM HADN'T OCCURRED IN A REASONABLE TIME. THE DEALER PLACED A DEVICE IN THE CAR TO TAKE A SNAPSHOT WHEN IT HAPPENS. IT HAPPENED AND THE CODES P0016. THE DEALER REPLACED CAM PHASERS-BANK 1 (REAR HEAD). THEN THE CAR WAS READY FOR PICKUP AND MY WIFE DIDN'T EVEN MAKE IT OUT OF THE PARKING LOT BEFORE STALLING AGAIN. ACCORDING TO THE REPAIR STATEMENT DATED ON JAN 18,2016, NOTHING ELSE HAD BEEN ACCOMPLISHED. THE DEALER HAD BEEN WORKING WITH STAR TECHNICIAN SUPPORT CENTER TO RESOLVE THIS ISSUE. MY WIFE THEN STALLED AGAIN THIS MORNING ON JAN 26, 2016. THIS MATTER IS VERY SERIOUS AND SHOULD BE HANDLED BEFORE A LIFE IS LOST DRIVING. ACCORDING TO OTHER COMPLAINTS, THERE ARE 7 AROUND THE SAME MILEAGE OF THE SAME MAKE AND MODEL YEAR OF THIS VAN.
I HAD A OIL CHANGE. 6 DAYS LATER I FOUND OIL ON MY GARAGE FLOOR. ONE DAY BEFORE NO OIL. TOOK VAN TO DEALER AND WAS TOLD OIL COOLER LEAKING. HAD TO ADD 2 QUARTS OF OIL TO MAKE IT DEALER. NO WARNING LIGHTS OF LOW OIL. OIL CAME OUT REAL FAST. LUCKY TO WATCH FOR PROBLEMS. ONLY 28,000 MILES. 2014 TOWN & COUNTRY VAN 12/07/13 DELIVERY DATE.
HEADLIGHTS & WIPERS STARTED COMING ON AT THE SAME TIME AND I HAD NO CONTROL OVER THEM. THE WIPERS WOULD SAY ON FOR ABOUT 3-5 MINUTES AND HEADLIGHTS WOULD STAY ON FOR ABOUT 15-20 MINUTES. NEXT THE RADIO WOULD FREEZE UP. THEN THE PUSH BUTTON START WOULD NOT ALWAYS WORK THE FIRST TIME, HAD TO REPEAT IT A FEW TIMES TO START. NEXT ALARMS WOULD GO OFF IN THE CAR, WITH NO SYMBOLS ON THE DASH. THEN THE POWER 3RD ROW SEAT WOULD MOVE FORWARD AND REVERS WITH MY GRANDSON SITTING IN THE SEAT. CAR WAS UNSAFE TO DRIVE, TOO MANY ELECTRICAL PROBLEMS GOING ON!
I WAS DRIVING UP HILL IN THE CITY OF MUSCATINE AND MY AUTOMOBILE STARTED ROARING AND ACCELERATING NEAR A STOP SIGN AND I COULD NOT GET THE AUTO TO STOP. I ENDED UP HITTING A CURB AND CRASHED INTO TWO TREES AND WAS KNOCKED UNCONSCIOUS. THE AIRBAGS IN THE FRONT AND THE SIDE DID NOT DEPLOY. BOTH SIDES OF THE CAR WERE IMPACTED AND THE FRONT ALSO. THE CAR WAS STILL ROARING WHEN EMERGENCY PERSONAL ARRIVED TO ASSIST ME. THIS CAUSED ME TO HAVE SEIZURES AND WAS TAKEN TO EMERGENCY ROOM AND ADMITTED TO HOSPITAL. THE UPS DRIVER HEARD THE CAR ROARING AND ME CRASHING INTO THE TREES.
THE VEHICLE STALLED UNEXPECTEDLY WHILE DRIVING. HAD TO COME TO A COMPLETE STOP AND PUT VEHICLE IN PARK TO RESTART. VERY DANGEROUS CONDITION FOR SOMEONE WITHOUT THE STRENGTH TO OPERATE THE STEERING AND BRAKES WITH NO POWER ASSIST. WILL BE TAKING VEHICLE TO DEALERSHIP TO DOCUMENT PROBLEM. VEHICLE HAS ONLY 28000 MILES ON IT. VEHICLE DID NOT INDICATE ANY SERVICE ENGINE CODES.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AS THE FRONT WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
DRIVERS SIDE SLIDING DOOR OPENS UNEXPECTEDLY WHEN CAR IS PARKED. TOOK TO DEALER AND THEY SAID IT WAS IN THE COMPUTER SYSTEM. A BAD LATCH THAT NEEDED REPLACEMENT. SINCE THIS HAPPENS IS IT NOT CONSIDERED A SAFETY HAZARD. ONLY HAD THE VEHICLE 4 MONTHS AND HAS BEEN DOING THIS FOR THREE WEEKS. WHILE SHOPPING, PARKED IN THE GARAGE, JUST WHENEVER THE CAR IS IN PARK.
MY 2014 CHRYSLER TOWN AND COUNTRY SHUT OFF WHILE I WAS WHICH RESULTED THE STEERING LOCKING UP, AND GIVING ME NO CONTROL.TO STOP OR CONTROL THE CAR;. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS WITH MY WIFE AND CHILD IN THE CAR AS WELL AS MYSELF DRIVING.THIS IS VERY DANGEROUS AND I AM VERY WORRIED IT IS GOING TO CAUSE MY WIFE AND MY CHILDREN TO BE IN AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS, IT IS A VERY SERIOUS PROBLEM!
VEHICLE WILL RANDOMLY SHUT OFF WHILE DRIVING OR IDLING. HAS HAPPEND ABOUT 8 TIMES IN LAST 4 MONTHS. HAVE TO COAST TO ROAD SIDE, PUT CARE IN PARK AND RESTART. ENGINE SHUTS DOWN, ELECTRICAL TURNS OFF FOR A SECOND.
MY 2014 CHRYSLER TOWN AND COUNTRY SHUTS OFF WHILE I AM DRIVING AND THE STEERING LOCKS UP. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS. AFTER IT HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE AND DIDN'T KNOW WHY IT HAPPENED. IT HAS HAPPENED 2 MORE TIME. IT IS CURRENTLY AT THE DEALER BEING CHECKED AGAIN. EVERY TIME IT HAPPENS I AM DRIVING AND THE CAR IS IN MOTION. THIS IS VERY DANGEROUS AND I AM VERY WORRIED IT IS GOING TO CAUSE ME AND MY CHILDREN TO BE IN AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS, IT IS A VERY SERIOUS PROBLEM!
THE TIRE PRESSURE MONITORING SYSTEM TPMS IS NOT FUNCTIONING CORRECTLY, THE SYSTEM DOES NOT DETECT A LOW PRESSURE OR ZERO PSI EVENT OR WHEEL REMOVAL FOR ALL FOUR TIRES WHILE STATIONARY OR MOVING. THE SYSTEM CONSTANTLY REPORTS ALL TIRE PRESSURES ARE OK AND WITHOUT ANY FAULTS. CHRYSLER HAS A RECALL FOR THIS ISSUE "NHTSA CAMPAIGN: 14V632000, TPMS LEFT IN TEST MODE" BUT FOR UNKNOWN REASONS MY VIN DOES NOT QUALIFY EVEN THOUGH VEHICLE IS WITHIN RECALL MFG DATE OF APRIL 2014. I HAVE POSTED A VIDEO DOCUMENTING THE MALFUNCTIONING/DISABLED TPMS SYSTEM AT HTTPS://YOUTU.BE/XD08EOIWNTU
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/07/16*LJ UPDATED 04/27/18*JB THE CONSUMER STATED THE REAR QUARTER VENT WINDOW WAS REPAIRED ON 03/17/16. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000
BREAKS GET HARD IN UPHILL POSITION WHEN COLD
I HAD SEVERAL TIMES AFTER I WAS STOPPED, IF I RELEASED MY FOOT OFF THE BRAKE PEDAL, MOMENTARILY, THEN WHEN I TRIED TO CATCH THE BRAKE AGAIN, IT WAS FROZEN, LOCKED AND I COULDNT BRAKE AGAIN AND THE CAR ROLLED BACK.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH KUMHO TIRES, SIZE: P225/65R/17 (NA). WHILE THE VEHICLE WAS BEING INSPECTED FOR ROUTINE MAINTENANCE, THE TECHNICIAN INFORMED THE CONTACT THAT THE FRONT DRIVER SIDE TIRE EXPERIENCED EXCESSIVE WEAR AND NEEDED TO BE ROTATED. THE TIRE WAS ROTATED. IN ADDITION, THE TIRE LEAKED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 43,579 AND THE TIRE FAILURE MILEAGE WAS 9,000.
I WAS DRIVING THROUGH A WATER PUDDLE ON A TWO LANE CITY STREET WHEN THE BACKWASH OF WATER FROM A TRUCK IN FRONT ENTERED MY ENGINE THROUGH THE AIR INTAKE DUCTING AND CAUSED THE ENGINE TO LOCK UP (HYDROLOCKED) DISABLING MY CAR AND LEAVING IT INOPERABLE. THIS IMMOBILE SITUATION EXPOSED MY WIFE AND I TO A POSSIBLE COLLISION AS CARS PASSED US. I HAD TO HAVE THE VEHICLE TOWED FROM THE SITE. LATER EVALUATION BY A LOCAL MANUFACTURER'S DEALER REVEALED THAT THE ENGINE WOULD NOT TURN OVER AND NEEDED REPLACED WITH AN ESTIMATE TO REPAIR OF $9,280. I BELIEVE THIS INCIDENT WAS CAUSED BY A FAULTY DESIGN WHERE THE ENGINE AIR INTAKE DUCT OPENING IS TOO CLOSE TO GROUND LEVEL. THE CONSUMERS COMPREHENSIVE INSURANCE COVERAGE COVERED THE DAMAGED AND ADVISED THE DEALER, TO LOCATE A USED ENGINE. AFTER THE ENGINE WAS INSTALLED, THE VEHICLE WOULD NOT START. IT WAS DETERMINED THE STARTER ALSO HAD WATER DAMAGED AND REQUIRED REPLACEMENT. UPDATED 11/17/15. *JB
REMOTE START SYSTEM STARTS UP ON IT'S OWN. VEHICLE WILL RUN FOR HOURS OR DAYS ON IT'S OWN. VEHICLE WILL START ON IT'S OWN WITH THE DOORS UNLOCKED OR OPEN. VEHICLE WILL START WITHOUT THE KEY ON MY PERSON OR NEAR THE VEHICLE. CANNOT GET AN EXPLANATION FROM A DEALER, NOR AN ANTICIPATED RESOLUTION.
NO ACCIDENT YET, HAVE TWO RECALLS FOR THE SAME PROBELM, FIRST ONW JUN 2014 AND SECOND TWO WEEK AGO. NOW I AM TOLD IT WILL BE MAR 2016 BEFORE IT CAN BE CHECKED AGAIN OR REPAIRED. I TOOK THIS VEH TO THE DEALER 11 MONTHS AGO.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE KEY WAS REMOVED AND THE VEHICLE WAS STILL IN THE DRIVE POSITION. WHEN THE CONTACT RETURNED, THE VEHICLE WAS NOT ABLE TO BE STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. WHILE PARKED, THE VEHICLE DRIFTED OFF AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,025.
2014 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR VENT WINDOW SWITCH RECALL REPLACEMENT PART ISSUES. *SMD
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS DRIVING ON HIGHWAY AND IT WAS RAINING. MY WINDSHIELD WIPERS WERE ON BUT THEN STARTED ACTING FUNNY. THEY WERE GOING OFF THE SIDE OF MY CAR, GOING VERY SLOW, ONLY GOING 1/2 WAY. THEY WERE GOING SO HARD THAT I COULD FEEL IT IN MY BRAKES. MY WINDSHIELD BROKE AND THEY STOPPED WORKING. IT WAS RAINING SO HARD I COULDN'T SEE ANYTHING AND HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE HIGHWAY. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY TOLD ME THE FUSE BLEW AND THAT THE LINKAGE WRAPPED AROUND SOMETHING AND BLEW THE MOTOR AND CRACKED MY WINDSHIELD. I CALLED THE MANUFACTURER BUT THEY SAID THAT IT WAS OUT OF MY WARRANTY PERIOD. THIS IS A 2014 THAT I JUST PURCHASED BRAND NEW LAST YEAR. I WORK AN HOUR AWAY SO MY CAR DOES HAVE 42K MILES BUT IT SHOULDN'T DO THIS. I HAVE A VIDEO OF WHAT MY WINDOW WIPERS WERE DOING WHEN THEY WERE ACTING FUNNY. THIS VIDEO SHOWS CLEARLY THERE WAS NO CRACK IN MY WINDSHIELD AT THAT TIME.
CAR CUT OFF AND WOULD NOT START. TOOK THE CAR TO A CHRYSLER DEALERSHIP AND THEY SAID IT WAS THE BATTERY. THEY CHARGE THE BATTERY AND THE CAR STILL WOULD NOT START. THEN THEY SAID IT WAS THE TIPM, THEY HAD TO ORDER THE PART AND 39 OTHER WAS WAITING ON THE PART ALSO. IT IS GOING TO BE $1,100.00 TO FIX THE PROBLEM.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I STARTED FEELING A WEIRDNESS IN MY BRAKES WHEN I WENT TO STOP NORMALLY AT STOP SIGNS, WHEN COMING UP TO CARS & STOP LIGHTS, AND JUST BASIC BRAKING WHILE TURNING INTO PARKING LOTS, DRIVEWAYS, ETC. NO SLAMMING OF BRAKES JUST NORMAL BRAKING. THE BRAKES SEEM TO START BRAKING THEN THEY HAVE A SLIP SLIP FEELIN, LIKE IT IS GIVING OUT AND THEN CATCHING AGAIN. THEY FOUND ITS NOT THE ABS KICKING IN ALSO. I THOUGHT AT ONE POINT I WASN'T PRESSING DOWN ENOUGH SO I TRIED PRESSING HARDER TO MAKE SURE IT WAS PRESSED DOWN ENOUGH AND IT STILL CONTINUES TO DO THIS. I HAD OTHER PEOPLE DRIVE MY CAR AND THEY ALSO FELT THIS SLIP SLIP OF THE BRAKES WHEN STOPPING. IT USED TO BE ONCE IN A WHILE BUT NOW IT IS CONSTANT. I HAVE HAD IT INTO THE SHOP FOR THIS ISSUE AT 2 DIFFERENT SHOPS 2 TIMES EACH PLACE TOTAL OF 4 TIMES NOW. NOTHING IS DONE. THEY SAY THEY ARE FINE. BUT IT HAS GOTTEN WORSE AND I AM AFRAID THAT THEY WILL JUST NOT STOP US AND NOT BRAKE THE CAR WHEN WE STOP AND WE WILL END UP IN A MAJOR ACCIDENT. MY CAR IS AT 20000 MILES NOW AND I FEEL LIKE THEY ARE STILL TRYING TO KEEP HAVING ME GO BACK AND THEY STILL SAY BRAKE ARE OK BECAUSE BRAKE LIGHT HAS NOT GONE ON. I CANT STAND IT AND I AM NOW AFRAID WHEN I DRIVE IT. WHAT IS THERE TO DO? CHRYSLER IS NOT DOING ANYTHING EXCEPT GIVING ME THE RUN AROUND FROM DEALERSHIP TO DEALERSHIP.
MY TOWN AND COUNTRY HAS THE POWER FOLDING THIRD ROW SEATS. MY KIDS AND I WERE SITTING IN THOSE SEATS ON JULY 4TH FOR THE FIREWORKS SHOW. I WAS SHIFTING IN THE SEAT WHEN MY KNEE ACCIDENTALLY PRESSED THE SEAT FOLD BUTTON WHICH STARTED COLLAPSING THE THIRD ROW SEATS ON MY 2 KIDS AND I. IF MY KIDS HAD NOT JUMPED UP IN TIME, THE SEATS WOULD NOT HAVE STOPPED BEFORE CAUSING SERIOUS INJURY. I STAYED IN THE SEAT TO SEE IF I COULD STOP IT SOMEHOW, BUT THE BUTTONS DIDN'T STOP THE PROCESS. I FINALLY WAS ABLE TO FORCE THE SEAT TO STOP WITH MY BACK, BUT I HAD TO USE A LOT MORE FORCE THAN MY KIDS COULD EVER HAVE DONE. THE SEATS HAVE ENOUGH FORCE TO SERIOUSLY INJURE A CHILD. THIS IS CLEARLY A HUGE SAFETY ISSUE, AS THE BUTTONS ARE IN A LOCATION THAT CAN BE ACCIDENTALLY PRESSED EASILY. ALSO, IF KIDS ARE IN THE BACK OF THE VAN AND ARE PLAYING AROUND, THEY COULD EASILY REACH AND PLAY WITH THE BUTTONS WHILE SITTING IN THE BACK. A SIMPLE BUTTON COVER OR CHILD LOCKOUT SWITCH WOULD SOLVE THE PROBLEM. THE VAN IS ADVERTISED WITH THE PURPOSE OF USING THE REAR SEATS AS A TAIL-GATE ALTERNATIVE, BUT THIS SAFETY ISSUE MAKES THAT A DANGEROUS SOLUTION.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 *CN
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER WAS CONTACTED NUMEROUS TIMES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT MENTIONED THAT THE CHECK TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →