ON AUGUST 7TH, 2015 I WAS DRIVING OUR 2014 CHRYSLER TOWN AND COUNTRY ON A HIGHWAY IN SPRINGFIELD, MO FROM TEXAS, WITH MY THREE CHILDREN WITH ME, GOING ABOUT 65 MPH, WHEN A CAR CUT IN FRONT OF ME. WHEN I PRESSED ON THE BRAKES, THEY WENT ALL THE WAY TO THE FLOOR. PRESSING ON THE BRAKES DID NOT SLOW THE VAN DOWN IN ANY WAY. I COULDN'T SWERVE TO THE LEFT BEING THERE WAS AN 18 WHEELER SO I WAS FORCED OVER TO THE EMERGENCY LANE & GRASS. TOWED TO A LOCAL DEALER. WE EXPLAINED TO DEALER THAT CHRYSLER HAS BEEN THE ONLY PEOPLE TO SERVICE OUR BRAKES, INCLUDING BRAKE FLUID. MY HUSBAND NEVER OPENED THE BRAKE RESERVOIR AT ANYTIME BEING WE HAD ALWAYS HAD IT SERVICED AT CHRYSLER. HE DID HOWEVER CHANGE THE ENGINE OIL ONE WEEK PRIOR TO OUR OUT OF STATE TRIP. DURING THESE FEW DAYS WE WERE GOING BETWEEN THE CHRYSLER CUSTOMER CARE AND THE DEALER. AFTER WE TOLD THE DEALER OF OUR SELF- OIL CHANGE OF ONLY ENGINE OIL, SUDDENLY ABOUT 3 HOURS LATER, THE CHRYSLER CUSTOMER SERVICE REP INFORMED US THAT THE DEALER HAD TOLD THEM, THAT SOMEHOW THE BRAKE OIL BECAME CONTAMINATED AND IT HAD TO HAVE HAPPENED IN THE LAST 7 DAYS. CHRYSLER REFUSED TO COVER COSTS UNDER WARRANTY, THEY FOUND THEIR WAY OUT OF PAYING FOR THEIR BRAKE FAILURE.
2014 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
THE VEHICLE WAS PARKED IN THE GARAGE WHEN THE DRIVER ENTERED THE VEHICLE. THE DRIVER PRESSED THE IGNITION BUTTON TO TURN THE VEHICLE, KEEPING HER FOOT ON THE BRAKE. AS THE VEHICLE STARTED, THE WIPERS CAME ON AT HIGH SPEED WITHOUT HAVING BEEN TURNED ON AT THE TIME OR PREVIOUSLY. AT THE SAME TIME, THE ENGINE REVVED AND BEGAN TO ACCELERATE IN REVERSE DESPITE BEING IN PARK WITH THE DRIVER'S FOOT ON THE BRAKE. THE DRIVER'S DOOR WAS OPEN AND CRASHED AGAINST THE SIDE OF THE GARAGE DOOR, EJECTING THE DRIVER WHO HAD NOT EVEN HAD TIME TO PUT HER ON SEAT BELT. THE VAN CONTINUED TO REVERSE DOWN THE DRIVEWAY WHERE IT COMPLETED (ALMOST) A 180 DEGREE TURN. THE VAN FINALLY CAME TO A STOP ROLLING UP AGAINST A SIDEWALK CURB WITH A COUPLE MORE ENGINE REVS. A PERSON OTHER THAN THE DRIVER WAS THE FIRST TO THE VEHICLE AFTER IT CAME TO A STOP. HE NOTED THAT THE VEHICLE WAS IN PARK. HE SHUT THE VEHICLE OFF BY PRESSING THE IGNITION BUTTON. THE OWNER OF THE VAN AND DRIVER ARE VERY CONCERNED ABOUT THE VEHICLE'S AND THEIR SAFETY AFTER HAVING EXPERIENCED THIS INCIDENT. *TT
SOMETIMES WHEN YOU OPEN THE SIDE DOOR ON THE DRIVERS SIDE IT OPENS AND THEN STARTS TO SHUT AGAIN BEFORE YOU HAVE A CHANCE TO GET IN OR OUT. IF YOU ARE IN THE PROCESS OF GETTING IN OR OUT THE DOOR WILL HIT YOU. THIS DOESN'T ALWAYS HAPPEN BUT WHEN IT DOES IT IS FRUSTRATING. I AM AFRAID SOMEONE WILL GET HURT. WHEN THIS HAPPENS I HIT THE BUTTON BY THE MIRROR AND IT SEEMS TO FIX THE PROBLEM.
WHILE DRIVING ON THE HIGHWAY SUDDENLY THE CAR SHIFTED DOWN ON ITS OWN WITH A BIG 'THUD" AND WOULD NOT COME OUT OF THE GEAR AND STAYED IN THE 2ND GEAR TILL WE GOT TO A CHRYSLER DEALER AND HAD TO LEAVE THE CAR FOR ABOUT 3 DAYS WHILE THEY CHECKED THINGS OVER AND FINALLY TOLD US THAT THE MODULE WHICH CONTROLS THE TRANSMISSION IS BAD AND WAS CHANGED. WELL IT HAPPENED AGAIN AND THEN BACK TO DEALER AND FINALLY THEY TOLD US THE MODULE ACTUALLY WAS OK, THERE WAS A WIRE WHICH WAS NOT SOLDERED CORRECTLY AND THEY SOLDERED IT.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HUGE SAFETY ISSUE. I HAD A HORRIBLE EXPERIENCE THIS PAST SATURDAY. HAD MY ARMS FULL; GRANDCHILD, 2 DIAPER BAGS, PURSE, KEYS. VAN WAS LOCKED. STARTED VAN WITH AUTO STARTER. OPENED BOTH BACK DOORS OF T AND C WITH KEY FAUB. SET BAGS IN BACK. PUT KEY ON FRONT SEAT. PUT BABY IN CAR SEAT. CLOSED DOOR WITH BUTTON ON VAN. WENT TO GET IN CAR AND CAR WAS STILL LOCKED. THANK GOD I STARTED THE CAR. IT WAS 89 DEGREES OUT. SON HAD TO DRIVE TO MY HOUSE AND GET SPARE KEY. CAR SHUT OFF, (RUNS FOR 15 MINUTES WHEN STARTED WITH THE CAR STARTER), BEFORE MY SON GOT BACK, BABY WAS INSIDE. THANK GOD MY SON CAME 30 SECONDS LATER. THIS IS A FEATURE THAT NEEDS TO BE CHANGED. I STILL CAN'T SHAKE THE FEELING THAT I ALMOST CAUSED IRREVERSIBLE HARM TO MY GRANDSON. FRONT DOORS SHOULD UNLOCK WHEN YOU OPEN THE BACK DOORS. I TAKE OWNERSHIP FOR MY MISTAKE. PLEASE MAKE CHRYSLER TAKE OWNERSHIP FOR YOUR DESIGN FLAW.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DISCONNECTED THE VENT WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/03/15*LJ UPDATED 10/26/2017*CN
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/2015 THE VEHICLE WAS REPAIRED ON JULY 15, 2015. UPDATED 08/11/15*JB
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT A TRACTOR TRAILER MISSED THE VEHICLE BY APPROXIMATELY 12 INCHES. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PISTONS BLEW OUT THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
WHILE BACKING VEHICLE OUT OF DRIVEWAY, I STOP AND CHANGE GEARS FROM REVERSE TO DRIVE AND HEAR A CLUNKING SOUND. OUR ROADWAY AND DRIVEWAY IS NOT ON AN INCLINE AND I DID COMPLETELY STOP. THIS INCIDENT HAS HAPPENED A TOTAL 3 TIMES IN THE PAST 3 MONTHS. TOOK THE VAN TO THE DEALERSHIP WHERE WE BOUGHT IT AND WAS ADVISED THAT THIS WAS NORMAL FOR THIS BRAND VEHICLE. I CAN ALSO FEEL THE GEARS SHIFT WHILE DRIVING BUT SLOWING DOWN. THE VAN IS 1 YEAR OLD AND I ALREADY DON'T FEEL COMFORTABLE ABOUT IT. THANK YOU.
WHEN I PURCHASED THE MINIVAN IN MARCH 2015, THE AIRBAG LIGHT APPEARED WITHIN HOURS OF PURCHASE AND DRIVING OFF THE LOT. THE DEALERSHIP HAD ME BRING THE MINIVAN BACK AND THEY INSPECTED IT. THE ONLY EXPLANATION GIVEN WAS THAT IT NEEDED TO BE RESET. NOW IN JUNE' 4 MONTHS LATER AND STILL WITHIN WARRANTY, THE LIGHT CAME ON AGAIN. I ALSO NOTICED THAT THE ECON GAS SAVER, WHEN USED SHIFTS THE VAN AUTOMATICALLY, HOWEVER, NOW IT SEEMS THAT EVEN IF I DON'T USE THE ECON GAS SAVER IT SHIFTS AUTOMATICALLY. I WAS ON THE FREEWAY AND IT DOWNSHIFTED AUTOMATICALLY. I PURCHASED THE USED MINIVAN WITH 34,000 MILES. I NOW HAVE 44,000 MILES. IT'S WITHIN THE 60 MONTH PERIOD AND 75,000 MILEAGE WARRANTY I PURCHASED FOR AN EXTRA 3000, BUT WHEN I WENT TO CHRYSLER THEY SENT BACK TO THE DEALERSHIP WHERE I PURCHASED THE VAN AND WHEN I WENT TO THE DEALERSHIP, I WAS ADVISED TO TAKE BACK TO CHRYSLER BECAUSE IT SOUNDS LIKE I HAVE SAFETY RECALL ISSUES AND THOSE ARE COVERED BY CHRYSLER.. SO BUMMED THAT THE FAMILY VAN IS A NICELY PACKAGED LEMON.........
AIR BAG LIGHT WON'T TURN OFF ON DASHBOARD. DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM. THE LIGHT WAS DEACTIVATED ONE DAY, WHEREAS IT WAS TURNED OFF, BUT THE NEXT DAY AFTER GOING OVER A BUMP IN THE ROAD THE LIGHT CAME ON AND IT HAS BEEN ON CONSTANTLY SINCE. I AM CONCERNED THAT THIS PROBLEM WILL LEAD TO MORE SERIOUS ISSUES RESULTING IN BODILY HARM.
RECALL NOTIFICATION CODE P25 ( FROM CHRYSLER) POWER VENT SWITCH CAN OVERHEAT AND CAUSE FIRE. WENT TO NORTH POINT CHRYSLER, WINSTON SALEM, NC. WITH RECALL NOTICE, ONLY TO BE TOLD THEY HAVE A LONG LIST OF OWNERS TO REPLACE THE SWITCHES BUT NO PARTS. THE RECEIVE A FEW EACH MONTH. MY CONCERN WOULD BE THAT IT OVERHEATS AND BURNS BEFORE THEY GET THE SWITCH IN TO REPLACE. WOULD I BE CORRECT THAT AT THAT POINT IF IT HAPPENS CHRYSLER WILL BE RESPONSIBLE FOR THE FIRE DAMAGE? KNOWING OF THIS PROBLEM SHOULD CHRYSLER PROVIDE LOANER VEHICLE TILL THE SWITCH IS MADE AVAILABLE ?
THE VEHICLE'S ENGINE LIGHT CAME ON WHILE DRIVING. IT BEGAN TO LOOSE POWER, SHAKE, AND SPUTTER. IT FELT LIKE IT WAS GOING TO CUT OFF AT THE SPEED OF 43MPH. I TOOK IT TO THE DEALER ON 5/16/15, THEY INDICATED THAT THERE WAS A CODE THAT INDICATED THAT THERE WAS A MISFIRE AND THAT THEY HAD CLEARED IT. I DROVE THE CAR HOME AND THE ENGINE LIGHT CAME BACK ON AND THE PROBLEMS RESUMED. I RETURNED TO THE DEALERSHIP WHERE THEY INDICATED THAT THEY ASKED IF I WAS AWARE THAT THEY NEEDED TO "TAKE THE ENGINE A PART"? I STATED THAT THEY NEEDED TO DO WHAT WAS NECESSARY TO FIX MY VEHICLE. THE SERVICE REPRESENTATIVE ALSO INDICATED THAT MY VEHICLE WAS OUT OF WARRANTY BUT BECAUSE I PURCHASED AN EXTENDED WARRANTY I SHOULD BE COVERED. I AM UNCLEAR AS TO WHY I WOULD HAVE ENGINE PROBLEMS IN A VEHICLE AT 57K MILES, THIS SHOULD ALSO BE A POWER TRAIN ISSUE WHICH WOULD MEAN THAT MY VEHICLE SHOULD BE COVERED FOR 100K MILES. CURRENTLY I AM STILL WAITING ON THE DEALERSHIP TO CONTACT ME REGARDING THE STATUS OF MY VEHICLE HOWEVER I AM DISAPPOINTED THAT I AM HAVING THESE PROBLEMS AND HAVE BEEN WITHOUT TRANSPORTATION FOR THREE DAYS.
WE PURCHASED OUR NEW 2014 CHRYSLER TOWN AND COUNTRY MINI VAN FROM OUR LOCAL CHRYSLER DEALER WITH TWO DEFECTIVE OUTBOARD REAR SEAT HEADRESTS. THE OUTBOARD ATTACHMENT OF THE STEEL HORSESHOE SHAPED ATTACHING ROD TO THE SEAT FRAME IS BROKEN. RETURNED VEHICLE TO DEALER AFTER WE DISCOVERED THIS CONDITION FOR INSPECTION AND REPAIRS ON MAY 4, 2015. WE HAD TO LEAVE THE VEHICLE WITH THE DEALERSHIP DUE TO A SERVICE DEPARTMENT BACKLOG. THE DEALER INSPECTED THE SEAT ON MAY 6, 2015 AND CONTACTED US TO TELL US THAT WE HAD DONE SOMETHING TO THE SEAT TO CAUSE THE HEADREST RODS TO BREAK. WE TOLD THE DEALER THAT WE DISAGREED AND WE WENT TO THE DEALERSHIP TO DISCUSS THERE FINDINGS. THERE IS NO VISUAL DAMAGE TO THE SEAT OR THE HEADREST, THE SEAT IS NEW, LOOK LIKE IT DID WHEN WE PURCHASED THE VEHICLE. WE ALSO WAS TOLD THAT WE MUST HAVE DAMAGED THE HEADREST WHEN WE RAISED THE SEAT FROM THE SEAT WELL IN THE FLOOR TO THE UPRIGHT POSITION. OUR SERVICE ADVISOR MR. RASHON PERRY GOT HIS SERVICE MANAGER AND WE DISCUSSED THE DAMAGE TO THE SEAT AND HE TAKEN SOME DIGITAL PICTURES OF THE DAMAGE TO THE SEAT AND TOLD US THAT HE WOULD SUBMIT THEM TO CHRYSLER FOR REVIEW AND GET BACK TO US IN 2 TO 3 DAYS. DID NO HAPPENED. CALLED DEALERSHIP ON MAY 14, 2015 AND ASKED OUR SERVICE ADVISOR MR. PERRY FOR AND UPDATE, NEVER ANSWERED THE PAGE FROM THE FRONT DESK. ASKED TO BE TRANSFERRED TO THE SERVICE MANAGERS (JOHN ?) AND LEFT A MESSAGE ON HIS ANSWERING MACHINE ASKING FOR AN UPDATE ON THE STATUS OF REPAIRING OUR SEAT. NO
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWNS AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON THE KEYLESS START SYSTEM THERE IS NO WARNING THAT THE ENGINE IS RUNNING WHEN YOU OPEN THE DOOR. THE DOOR CAN BE LOCKED AND YOU WALK AWAY WITH THE VERY QUIET ENGINE RUNNING. HAD THIS HAPPENED WITH THE VEHICLE PARKED IN MY GARAGE THE HOUSE WOULD FILL WITH CARBON MONOXIDE AND SOMEONE COULD DIE. *TR
WHILE SITTING AT A RED LIGHT THE VEHICLE STALLED. HAPPENED THREE TIMES WITHIN THIRTY MINUTES ONLY AT LOW SPEEDS OR WHILE COMING TO A STOP (SLOWING FOR A RED LIGHT). *TR
THE TPMS LIGHT KEEPS COMING BACK ON. THE VAN HAS BEEN SERVICED AT THE DEALERSHIP THAT IT WAS BOUGHT FROM. THEY DID NOT INFORM ME OF THE RECALL OR RECTIFY THE PROBLEM EVEN AFTER MENTIONING IT TO THEM REPEATEDLY. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CHRYSLER STILL DOES NOT HAVE THE PART ( ELECTRICAL SWITCH) TO COMPLETE THEIR SAFETY RECALL FOR MY VEHICLE: REPORT RECEIPT DATE: MAY 07, 2014, NHTSA CAMPAIGN NUMBER: 14V234000, COMPONENT(S): ELECTRICAL SYSTEM AFTER ALMOST ONE YEAR, I VERIFIED THIS WITH MY LOCAL DEALER AGAIN TODAY. YOUR AGENCY NEEDS TO TAKE ACTION TO GET THIS SAFETY RECALL SATISFIED. *TR
CAR HAS BEEN HESITATING AND HAS HAD A RANDOM MISS WITH NO CODE UNTIL TODAY, P0303 CYLINDER 3 MISFIRE DETECTED. THIS ENGINE HAS A HISTORY OF PROBLEMS WITH MISFIRES THAT APPEARS TO HAVE STARTED AROUND 2011. TTHE NEW SPARK PLUG ARE SUPPOSE TO LAST FOR 100,000 MILES AT LEAST SO I AM CONCERNED THAT THIS A CONTINUATION OF THE PREVIOUS HISTORY OF THIS ENGINE. I ALSO FIND MORE REPORTED PROBLEMS OF MISFIRES ON OTHER WEBSITES. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY FIXED. UPDATED 09/21/15.*JB
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
I GOT INTO THE CAR WHICH HAD BEEN PARKED ON A HILL. THE FRONT OF THE VEHICLE FACED UPWARD. I TURNED ON THE ENGINE AND PUT MY FOOT ON THE BRAKE. (AT THAT MOMENT I DIDN'T NOTICE THAT THE BRAKE WAS STIFF). I SWITCHED GEARS INTO DRIVE AND IT SLOWLY SLID BACKWARD DOWN THE HILL. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME. I PRESSED HARDER WITHOUT ANY REACTION FROM THE BRAKES OTHER THAT A GRINDING NOISE. THE CAR DID NOT SLOW DOWN BUT GAINED MOMENTUM AS IT ROLLED DOWN THE HILL AND CRASHED INTO A PARKED CAR. DUE TO THE FACT THAT IT WAS A SLOW MOTION ACCIDENT, I HAD TIME IN WHICH I DOUBLE CHECKED THAT THERE WAS NOTHING UNDER THE BRAKE AND THAT I WAS INDEED PRESSING THE BRAKE AND NOT THE GAS. I HAVE A DASHCAM VIDEO IF YOU NEED. MY HUSBAND WAS ABLE TO DUPLICATE THE PROBLEM: WHENEVER THE CAR IS COLD AND ON A STEEP HILL WITH THE FRONT OF THE CAR FACING UPWARD, THE BRAKES STIFFEN UP AS IF THE ENGINE IS OFF AND YOU PUMP THE BRAKE AND IT IS HARD. I HAVE NOTIFIED CHRYSLER WHO IS OPENING AN INVESTIGATION. I SO FAR HAVEN'T HEARD BACK FROM THEM. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN
AS I WAS DRIVING ON A LOCAL ROAD, ABOUT 30 MPH, I LOST ACCELERATION. ALL THE DASHBOARD LIGHTS WERE STILL ON, BUT AS I PRESSED THE ACCELERATOR, IT WOULD NOT GO. I QUICKLY PULLED OVER, SHUT OFF THE VAN, AND RESTARTED IT. IT WAS FINE AFTER THE RESTART. I CALLED THE DEALER AND THEY ASKED IF I HAD A LOT OF KEY CHAINS ON THE KEY. I HAD NONE. THEY SAID MAKE SURE I AM PUSHING THE KEY ALL THE WAY IN WHEN I START THE CAR. ALSO,I HAD PLENTY OF GAS. I HAVEN'T HAD A PROBLEM SINCE (IT IS NOW APRIL, 2015), BUT MY OTHER TOWN & COUNTRY MINI VAN 2008 DID THE SAME THING YESTERDAY. WE DID GET A NEW KEY FAB FOR IT, SINCE THE OLD ONE WAS BROKEN. IT WAS THE SAME EXACT THING THAT HAPPENED. SHE HAD HALF A TANK OF GAS. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER PANEL VENT SWITCH WAS DISCONNECTED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN UPDATED 10/4/2017*CN
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT TIRE PRESSURE MONITORING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFLATED THE TIRE AND STATED THAT THE VEHICLE NEEDED TO BE RUN WITH THE AIR LEVEL CORRECTED; HOWEVER, THE REMEDY FAILED AND THE TECHNICIAN DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,000. UPDATED 5/28/15 *TA UPDATED 10/4/2017*CN
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2014; HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE THE CONTACT WITH A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE SECURITY LIGHT ILLUMINATED. AS THE CONTACT ATTEMPTED TO EXIT THE VEHICLE, THE ALARM SOUNDED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE SEAT BELT WARNING CHIMED WITHOUT A PASSENGER IN THE SEAT. THE CONTACT THEN STATED THAT THE PUSH TO START FAILED TO OPERATE INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN NODE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.
TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/9/15*CN THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 08/04/15*JB
2014 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE. THE CONSUMER STATED IT HAS BEEN SEVEN MONTHS. *JB
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING ON THE HIGHWAY I DETECTED A BURNING SMELL. I SAW SMOKE COMING FROM UNDER MY LEGS. I LIFTED MY LEG AND SAW A GLOWING HEATING COIL IN THE SEAT. I TURNED OFF THE HEATED SEAT SWITCH AND PULLED TO THE CURB TO FURTHER CHECK OUT THE SITUATION. I REALIZED THE SMOKE/FIRE HAD STOPPED AND DROVE TO A PARKING AREA AND CHECKED THE SEAT AGAIN. THE DANGER SEEMED PAST SO I WENT TO DINNER. MY WIFE AND I RETURNED HOME WITH THE SEAT HEATER OFF. THE NEXT MORNING THE DEALER WAS CALLED AND THE CAR TAKEN TO THE SERVICE CENTER. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS AN INTERIM REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE CONTACT MENTIONED THAT THERE WAS AN ELECTRICAL SHORT THAT IMPACTED THE RADIO AND THE CONTACT TURNED THE RADIO OFF DUE TO THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE CRUISE CONTROL, IT FAILED TO TURN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
TL*THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DEACTIVATED THE REAR QUARTER VENT WINDOW SWITCH AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE FOR OVER A YEAR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/10/15*LJ UPDATED 10/8/2015*JS
I BOUGHT A 2014 CHRYSLER TOWN AND COUNTRY IN AUGUST 2014. I TOOK THE VAN IN FOR A SQUEALING NOISE 20 DAYS AFTER I BOUGHT THE VEHICLE SAT THERE FOR AN HOUR AT THE DEALERSHIP AND THEN THEY COME TO TELL ME THEY COULD NOT HEAR THE NOISE. THE VAN STOP MAKING THE NOISE IN OCTOBER 2014 HOWEVER IT ALMOST COST ME AND CHILDREN OUR LIVES. WE WERE DRIVING DOWN A VERY BUSY HIGHWAY WHERE WE LIVE AND THE ENGINE STALLED AND JUST QUIT LOST ALL POWER I WAS ABLE TO GET OUT OF THE ROAD THANK GOODNESS OR WE WOULD HAVE BEEN SMASHED BECAUSE IT WAS 8:00 A.M. WORK TRAFFIC. I THEN CALLED THE DEALERSHIP RIGHT AWAY AND MADE AN APPOINTMENT TO BRING THE VAN IN TO HAVE IT SEEN ABOUT. I TOOK THE VAN IN AND WAS CALLED A FEW DAYS LATER AND THEY TOLD ME THEY COULD NOT DUPLICATE THE ISSUE VERY FRUSTRATING. MY VAN HAS STALLED SEVERAL MORE TIMES AFTER THAT AND HAS BEEN AT THE DEALERSHIP FOR 3 WEEKS NOW AND THEY STILL SAY THEY CANNOT FIND THE ISSUE. ALSO, I WAS IN THE PARKING LOT OF A STORE AND TURNED INTO A PARKING PLACE AND THE ENGINE JUST SHUT OFF IT TOOK SEVERAL MINUTES FOR IT TO START BACK UP. I HAVE CONTACTED CHRYSLER ON THIS MATTER AND THEY GO WITH WHAT THE SERVICE DEPARTMENT SAYS AND IF THEY CANNOT DUPLICATE THE ISSUE THEY TELL ME TO COME GET IT. I AM NOW GOING TO TURN THIS OVER TO THE LEMON LAW DEPARTMENT BECAUSE I DO NOT FEEL SAFE IN THIS VEHICLE THAT WAS PURCHASED NEW AND ONLY HAS 7,000 MILES ON IT. NOT TO MENTION THIS IS THE SECOND BRAND NEW VEHICLE I HAVE PURCHASED FROM THIS PLACE AND THE FIRST ONE TH
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →