Page 6 of 15 · complaints 251–300 of 707

2009 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Oct 2, 2015NY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA...UPDATED 02/01/16 *BF, UPDATED 3/26/18 *JB THE CONSUMER STATED THE PROBLEM WAS RESOLVED ON 10/20/2015. *TR

Power Train
Filed Oct 1, 201560,000 milesMI

THE ISSUE ONLY OCCURS WHEN TRAVELING AT A SPEED IN WHICH THE TRANSMISSION IS ENGAGED INTO OVERDRIVE THAT I HAVE NOTICED. ONCE THE TRANSMISSION IS ENGAGED INTO OVERDRIVE AND DECELERATION BEGINS AND THE VEHICLE IS COMING TO A COMPLETE STOP UPON EXITING THE HIGHWAY/FREEWAY/EXPRESSWAY IS WHEN THE VEHICLE SHUTTERS (RPM'S) DIP DOWN TO 500 AND JUMP TO 1500 MULTIPLE TIMES., LUNGES FORWARD AND WILL STALL. AT THIS POINT IT WILL TAKE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. ONE REMEDY I HAVE FOUND WHEN IT BEGINS TO START THE SYMPTOMS IS TO SHIFT THE VEHICLE IN NEUTRAL AND WAIT A COUPLE SECONDS AFTER COMING TO A COMPLETE STOP. THIS DOESN'T CORRECT THE ROUGH IDOL AND MINOR LUNGING FORWARD, BUT IT DOES STOP THE VEHICLE FROM STALLING IN TRAFFIC. I HAVE ADDRESSED THIS ISSUE WITH THE DEALER WITH THEM ONLY TAKING IT ON A MINOR ROAD TEST EVEN AFTER EXPLAINING THEY ISSUE. THEY STATED NOTHING WAS WRONG.

Air Bags
Filed Oct 1, 2015AL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 30, 2015KS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical SystemFire
Filed Sep 30, 2015107,094 milesPA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 10V235000 (ELECTRICAL SYSTEM). WHILE DRIVING OFF THE LOT AFTER THE VEHICLE WAS REPAIRED, THE RADIO FAILED AND THE IGNITION MODULE WAS BURNED. IN ADDITION, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR OF ANTI-FREEZE INSIDE THE VEHICLE. PRIOR TO THE REPAIR, THE VEHICLE HAD NOT EXHIBITED ANY FAILURES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE WAS AWAITING TO BE DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 107,094.

Electrical System
Filed Sep 29, 2015OH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Sep 28, 201565,000 milesIL

RECALL L25 WAS RECEIVED PRIOR TO THE DATE AND MILEAGE LISTED ABOVE. THE DEALER WAS CONTACTED AND I WAS TOLD THE PARTS WERE ON BACK ORDER. THIS WAS NEVER REPAIRED. I THEN RECEIVED RECALL R03. I CONTACTED THE SAME DEALER ON 6/17/15 AND WAS TOLD R03 SUPERSEDED L25 AND PARTS WOULD BE ORDERED AND SHOULD BE RECEIVED IN A LITTLE OVER 2 WEEKS. I RECONTACTED THE DEALER ON 07/20/15 AND WAS TOLD PARTS WERE STILL ON ORDER. I RECONTACTED THE DEALER ON 09/28/15 AND WAS TOLD PARTS WERE STILL ON ORDER. I THEN CONTACTED THE FCA GROUP RECALL ASSISTANCE CENTER AND SPOKE TO [XXX]. SHE STATED PARTS WERE AVAILABLE FOR THE R03 RECALL AND WOULD CONTACT THE DEALER. SHE STATED SHE SPOKE TO THE DEALER AND THEY DID HAVE PARTS ON ORDER AND I WAS NEAR THE "TOP OF THE LIST." THIS IS TOTALLY UNACCEPTABLE. THE STATEMENT IN THE LETTER I RECEIVED THAT "...WE ARE SINCERELY CONCERNED ABOUT YOUR SAFETY." APPEARS UNTRUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Sep 25, 2015SC

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ UPDATED 1/20/2016*JS VEHICLE DETAILS UPDATED 4/13/18*JB CONSUMER STATED AS OF 10/29/15 THE DEALER HAS STILL NOT MADE REPAIRS. UPDATED 10/11/18*JB

Air Bags
Filed Sep 25, 2015OH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Sep 24, 2015PA

I WOULD LIKE TO COMPLAIN ABOUT THIS SPECIFIC RECALL NOTICE I HAVE ON MY VAN. I HAVE BEEN ON 2 WAITING LIST WITH 2 DIFFERENT CHRYSLER DEALERS IN MY AREA SINCE THIS RECALL CAME OUT DUE TO NOT HAVING PARTS AVAILABLE TO FIX THE PROBLEM. THE PROBLEM IS THE WIRELESS IGNITION NODE MODULE. I DON'T UNDERSTAND HOW THERE ARE NO PARTS AVAILABLE, WHEN CHRYSLER MADE THIS RECALL. IF YOU KNOW OF A PROBLEM TO THE VEHICLE, MAKE REPLACEMENT PARTS AND GET THE CARS FIXED. I WOULD LIKE AN ANSWER AS TO WHEN I CAN GET MY VEHICLE FIXED AND WHEN MORE PARTS ARE GOING TO BE MADE AVAILABLE. I WANT MY CAR FIXED IMMEDIATELY. THIS IS A SAFETY ISSUE AND IT NEEDS TO BE FIXED NOW.

Electrical System
Filed Sep 23, 2015IL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A PROGRESSING FAILURE FOR SEVERAL MONTHS IN WHICH THE KEY WOULD NOT TURN OVER TO START THE VEHICLE UNLESS THE CONTACT MADE NUMEROUS ATTEMPTS. AT TIMES, THE VEHICLE WOULD NOT START. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine
Filed Sep 22, 2015NJ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 10/27/15 *BF

Electrical System
Filed Sep 21, 2015NJ

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 14V-373 LACK OF PARTS. *SMD THE CONSUMER STATED SHE HAS BEEN TRYING FOR OVER EIGHT MONTHS, TO GET THE RECALL RESOLVED. *JB

Engine
Filed Sep 21, 201537,000 milesFL

I HAVE A PROBLEM WITH MY 2009 CHRYSLER TOWN AND COUNTRY IT HAS A 3.8 L V6 ENGINE AND A 6-SPEED AUTOMATIC. JUST RECENTLY IT JUST STOP AS I WAS DRIVING. I HAD JUST WENT THRU A GREEN LIGHT AND JUST AS I GOT UP TO ABOUT 30MPH THE ENGINE JUST STOP THE ONLY LIGHT THAT CAME ON WAS THE (ESC) LIGHT GOES ON, AND THEN POWER STEERING FAILS BREAKS DO NOT RESPOND. THE DEALER CHECKED IT THE NEXT DAY THERE WERE NO CODS SET. EXCEPT A REAR AC MIX DOOR HAD A PROBLEM AND A ABS CODE. BACK IN MAY I HAD A PROBLEM STARTING IT ACTED AS IF I HAD A DEAD BATTER, THE BATTER AND STARTER TESTED OKAY THEN IN JUNE THERE WAS A R03 SAFETY RECALL FOR THE WIRELESS IGNITION MODULE WHICH WAS REPLACED. THERE ARE ABOUT 37,000 MILES ON THE CAR.

Air Bags
Filed Sep 21, 201565,000 milesCA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEMS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Air Bags
Filed Sep 21, 2015MD

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ UPDATED 11/18/15. *JB

Air Bags
Filed Sep 17, 2015IA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Sep 17, 2015MD

RECALL R03 / NHTSA 14V-373, I HAVE BEEN TRYING SINCE JUNE 2015 TO GET MY LOCAL CHRYSLER DEALER, AT PROSPERITY DR, SILVER SPRING, MD 20904, TO DO THIS RECALL. ON JUNE 22, 2015, THE VAN WAS AT THE DEALER FOR THE RECALL WORK BUT WHEN I WENT TO PICK IT UP, THEY SAID THE PARTS NEVER CAME IN. THEY SAID THEY WOULD ORDER AGAIN AND CONTACT ME. NO ONE DID. I CALLED AGAIN TODAY, SEPTEMBER 17, 2015 AND REQUESTED THE RECALL WORK. THEY STILL DO NOT HAVE THE PARTS. THEY SAID THAT THEY CAN NOT GET THE PARTS BECAUSE YOU HAVE RESTRICTED SENDING THE PARTS TO THE DEALERS FOR SERVICE. I WAS TOLD TO CALL AGAIN IN 2 OR 3 WEEKS. PLEASE HELP!!!

Electrical System
Filed Sep 16, 2015100,000 milesFL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT ALL THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY, AND THE WINDOWS FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Air Bags
Filed Sep 15, 2015NV

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 14, 2015MI

2009 CHRYSLER MINI VAN. CONSUMER WRITES IN REGARDS TO IGNITION SHUT OFF WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE CUT OFF TWICE. THE DEALER INFORMED THE CONSUMER THE PARTS WERE NOT AVAILABLE. *JB

Air Bags
Filed Sep 11, 2015TN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 10, 201520,000 milesPA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FOBS FAILED TO FUNCTION. THE CONTACT MENTIONED THAT ONE THE KEY FOBS FRACTURED. THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Air Bags
Filed Sep 10, 2015IL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 3, 201580,000 milesAL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD ONLY START AFTER SEVERAL ATTEMPTS, WHEN ENCOUNTERING THE GEAR LEVER FORCEFULLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Sep 3, 2015KY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Sep 3, 2015OH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 2, 2015OH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. MA 10/25/15

Electrical System
Filed Sep 2, 2015PA

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO AFTER SEVERAL MONTHS NO REPLACEMENT PARTS AVAILABLE TO COMPLETE RECALL NOTICE 14V-373. *SMD

Air Bags
Filed Sep 1, 2015TN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 1, 201580,000 milesNJ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Aug 31, 2015PA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 31, 201535,000 milesMO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. MA 10/6

Electrical System
Filed Aug 27, 2015PA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN INTO THE IGNITION SWITCH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE CONTACT WAS PLACED AS FIFTH ON THE WAITING LIST FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Aug 25, 201597,000 milesIN

DASH BOARD AND INTERIOR LIGHTS WENT OUT WHILE DRIVING AT NIGHT. ALSO, SCREEN LIGHTS ON NAVIGATION DIMMED TO THE POINT THAT IT WAS UNREADABLE. WHEN I TURNED SWITCH TO LIGHTS ON INSTEAD OF AUTOMATIC THE NAVIGATION SCREEN LIT BACK UP BUT RETURNED TO DIM WHEN PUT BACK ON AUTOMATIC. THIS IS DEFINITELY A SAFETY ISSUE ON THE HIGHWAY!

Electrical System
Filed Aug 25, 2015111,000 milesMO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

Air Bags
Filed Aug 21, 2015MN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 21, 201538,000 milesPA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS BEFORE THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Air Bags
Filed Aug 21, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 19, 2015TN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/5 *CN

Air Bags
Filed Aug 18, 2015MA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 18, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 18, 2015PA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 17, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE IT TOOK MULTIPLE TRIES, BEFORE THE VEHICLE WOULD START. UPDATED 01/29/16.*JB

Electrical System
Filed Aug 17, 2015CT

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 14, 201585,000 milesNM

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE KEY INTERMITTENTLY WOULD NOT REMOVE FROM THE IGNITION SWITCH. THE FAILURE MILEAGE WAS 85,000.

Air Bags
Filed Aug 14, 2015MO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 13, 2015AR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 11, 201597,000 milesNY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART, HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Electrical System
Filed Aug 10, 2015VA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON TURNING OFF THE VEHICLE, IT GOES TO THE ACC POSITION AND THE CONTACT HAD TO RESTART THE VEHICLE AND CHANGE GEARS SEVERAL TIMES TO GET IT TO CHANGE GEARS TO THE PARK POSITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS, ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →