Page 5 of 15 · complaints 201–250 of 707

2009 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Jan 8, 2016CA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 7, 2016IA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jan 7, 201685,000 milesPA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO ACCELERATE TO MAKE A LEFT TURN, THE VEHICLE STALLED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jan 7, 2016111,000 milesLA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS AND ELECTRICAL SYSTEM, BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 111,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jan 6, 2016MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jan 6, 2016WI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Dec 31, 2015OH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Dec 30, 201582,000 milesPA

THE VEHICLE REPEATEDLY SHUTS DOWN WHILE DRIVING. INSTRUMENT PANEL AND RADIO WILL SUDDENLY GO IRRATIC AND THE CAR WILL POWER COMPLETELY DOWN WHILE IN MOTION. IGNITION RECALL WAS PERFORMED SEVERAL TIMES WITHIN A FEW MONTHS. DEALERSHIP IS SAYING THEY CAN NEVER DUPLICATE PROBLEM WHILE IN THEIR POSSESSION. IGNITION STILL OVER CRANKS OR STARTS WHEN IT WANTS. I CAN UNDERSTAND WHY DEALERSHIP IS UNAWARE OF THIS PROBLEM. I HAVE COME CLOSE SEVERAL TIMES OF BEING REAR ENDED. THIS PROBLEM IS SEVERELY DANGEROUS. *JS

Air Bags
Filed Dec 29, 2015MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Dec 28, 201597,000 milesIL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED SPORADICALLY ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 97,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 23, 2015112,000 milesIA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 22, 2015WI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/05/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 02/10/16.*JB

Visibility/Wiper
Filed Dec 18, 2015127,000 milesMO

THE 2009 CHRYSLER TOWN AND COUNTRY HAS A DESIGN FLAW IN THE DEFROST VENT DESIGN. THE FRONT DEFROST VENTS ARE NOT PROPERLY ANGLED TO CLEAR THE LOWER PORTION OF THE WINDOW. DURING INCLEMENT WEATHER THE WIPERS CAN BECOME FROZEN TO THE WINDSHIELD AND FAIL TO PROPERLY WORK. THE VENTS ARE ANGLED SO AS THE BOTTOM 4 INCHES OF THE WINDOW HAS LITTLE TO NO AIR CIRCULATING ON THE WINDOW. THIS DESIGN ALSO CAUSES THE WINDOW TO FOG IN TEMPERATURES BELOW 32 DEGREES AND NOT CLEAR PROPERLY. THE VENTS ALSO DO NOT ANGLE TO THE OUTER EDGES OF THE WINDOWS. THIS COULD RESULT IN VISIBILITY ISSUES AND INJURY OR DEATH COULD OCCUR. THIS HAPPENS WHEN PARKED AND WHEN DRIVING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHEN I CONTACTED CHRYSLER CORPORATION THEY FAIL TO SAY THERE IS A FLAW. THE FLAW IS EASILY SEEN BY A VISUAL CHECK JUST BY LOOKING AT THE ANGLE OF THE VENTS ON THE DASH BOARD.

Electrical System
Filed Dec 15, 2015169,000 milesSC

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. HE CONTACTED A LOCKSMITH WHO CUT A NEW KEY AND THE VEHICLE STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 11, 2015UT

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/18/16*LJ UPDATED 05/10/18*JB *CN

Electrical System
Filed Dec 8, 2015KS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTE DISCONNECT.

Engine
Filed Dec 7, 201574,000 milesCA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE JERKED AND THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY. ALL THE WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Dec 3, 2015IN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electronic Stability Control (esc)
Filed Nov 30, 201570,000 milesFL

WAS DRIVING DOWN THE ROAD AND CAR RIGHT FRONT BRAKE ACTIVATED THE CAR WENT IMMEDIATELY INTO THE LEFT LANE LUCKY NO CAR WAS COMING ABS LIGHT AND ESP LIGHT CAME ON. CAR WAS TOO DANGEROUS TO DRIVE BRAKE SYSTEM JUST ACTIVATED WITH OUT NOTICE AT ANY SPEED. TOOK TO DEALER THEY SAID CLOCK SPRING IN STEERING WHEEL WAS DEFECTIVE PART NUMBER 56046241AG. THIS IS A VERY DANGEROUS SITUATION NEEDS TO BE A RECALL ON THIS PART. LOOKS LIKE IT IS A FREQUENT PROBLEM WHILE RESEARCHING THIS PROBLEM. AT HIGH HIGHWAY SPEED COULD LOSE CONTROL OF VEHICLE.

Air Bags
Filed Nov 30, 2015NY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Nov 30, 2015AZ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE WIRELESS IGNITION NODE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Nov 25, 201574,795 milesIL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FOBIK FAILED TO LOCK AND UNLOCK THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,795. VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.

Electrical System
Filed Nov 24, 2015NC

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE. *SMD

Air Bags
Filed Nov 19, 2015OH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/12/16*LJ *CN

Air Bags
Filed Nov 19, 201572,700 milesMN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,700. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Nov 18, 201572,000 milesMI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THERE WAS A RECALL FOR THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Air Bags
Filed Nov 17, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 13, 2015FL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Nov 12, 20155,000 milesIL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55, ALL THE INSTRUMENT PANEL INDICATORS FAILED TO ILLUMINATE. THE FAILURE RECURRED SPORADICALLY. AFTER THE ENGINE WAS TURNED OFF AND RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONSEQUENCES THAT THE CONTACT EXPERIENCED WERE RELATED TO THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/12/16*LJ THE CONSUMER STATED AFTER THE IGNITION RECALL REPAIR WAS PERFORMED THE LIGHTS IN THE WARNING MIRROR WENT OUT TWICE AND THE AUTOMATIC WINDSHIELD WIPERS FAILED FOR A DAY. THE ENGINE WAS RESTARTED THE VEHICLE BEGAN OPERATING. UPDATED 12/14/2017*JS

Electrical System
Filed Nov 10, 2015PA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 9, 201560,052 milesNJ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE MONITOR SENSOR RETAINING NUT WAS SPLIT AND FAILED DUE TO EROSION, WHICH CAUSED THE TIRE TO DEFLATE. AS A RESULT, THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,052. UPDATED 04/22/16*LJ *TR

Service Brakes
Filed Nov 9, 201590,000 milesMI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 50 MPH. AFTER THE FAILURE, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Engine
Filed Nov 5, 2015MA

NOTICE LOUD CLUNKING NOISE SHIFT FROM PARK TO DRIVE, OR PARK TO REVERSE. NOT EVERY TIME, BUT OFTEN ENOUGH. ALSO SHIFT TO/FROM TO HER GEARS IS NOTICEABLE AND GIVES THE FEEL OF HESITATION. THIS IS MOST OFTEN NOTICED AROUND 37 MPH OR 30 MPH. WENT IS COLD THE CAR ACT UP . IT IS HAVING TROUBLES ALSO GETTING HOT THE ENGINE AND I HAVE THE CAR FOR 5 MONTH AND I HAD TO FILL THE COOLANT TWICE. I BROUGHT THE CAR 5 TIME TO THE PLACE WHERE I BOUGHT THE CAR 4 TIMES TO REPORT THE PROBLEM WITH THE TRANSMISSION THEY SEND ME TO ONE OF THE CHRYSLER DEALER FOR SERVICE AND DID NOT SHOW NOTHING ON THE DIAGNOSIS. I AM FRUSTRATED BECAUSE I RESEARCH ONLINE IAND I AM NOT THE ONLY ONE COMPLAINING ABOUT THE SAME PROBLEM. ASLO THE SUSPENSION FEELS VERY WEAK.

Electrical System
Filed Nov 3, 2015123,000 milesCA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

Unknown or Other
Filed Oct 30, 2015DC

MY TPMS SYSTEM PERIODICALLY GIVES ME FALSE INFO RE:MY TIRES. THIS LAST TIME THE WHEEL MONITOR ITSELF WAS LEAKING. THIS, AFTER I HAD REPLACED ALL 4 LAST WINTER. WHAT LIFE SPAN DO THESE DEVICES HAVE?

Electrical System
Filed Oct 29, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 28, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. TWO DEALER WERE CONTACTED THAT DID NOT HAVE THE PART AVAILABLE AND THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Electrical System
Filed Oct 22, 2015ND

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE REPLACEMENT PARTS AND OTHER VEHICLE ISSUES. *SMD THE CONSUMER ALSO STATED THE BRAKE NEEDED TO BE REPLACED, THE DOME LIGHT STAYED ON AND THE LOW WASHER FLUID LIGHT ILLUMINATED. *JB

Fuel/Propulsion SystemFire
Filed Oct 20, 2015120,000 milesMI

TL* THE CONTACT OWNED A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE DUE TO THE REAR FUEL LINE. THE VEHICLE WAS DESTROYED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.

Air Bags
Filed Oct 19, 2015SC

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 16, 2015AZ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 15, 201558,000 milesPA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ONCE THE ENGINE WAS OFF, THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REMEDY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 01/27/16*LJ UPDATED 02/03/16. *JB

Power Train
Filed Oct 15, 201555,000 milesPA

THREE TIMES IN THE LAST TWO WEEKS, WHILE THE VAN WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED, IT ROLLED SEVERAL FEET. ONE OF THE TIMES IT WAS ON COMPLETELY FLAT GROUND. I AM VERY AFRAID THAT WHILE PARKED IT WILL ROLL AND INJURE OR KILL SOMEONE. THIS IS A VERY SERIOUS SAFETY ISSUE. I READ THROUGH THE RECALLS AND SEE THAT THERE IS A RECALL ON THE 2015 CHRYSLER 200 FOR THIS ALREADY. I HAVE A VIDEO OF IT, BUT CAN'T SEEM TO UPLOAD IT TO THIS SITE. IF YOU COULD SEND ME AN EMAIL AT [XXX] I COULD SEND THE VIDEO BACK THAT WAY. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Power Train
Filed Oct 15, 2015127,000 milesMI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE CONTACT WAS UNABLE TO SHIFT THE GEAR INTO PARK. IN ADDITION, THE VEHICLE WAS UNABLE TO RESTART. THE IGNITION SWITCH FRACTURED AND WAS ABLE TO ROTATE INTERMITTENTLY WITH THE KEY. ALL OF THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

Electrical System
Filed Oct 14, 2015FL

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD RECALL # 14V373000. *JB

Air Bags
Filed Oct 9, 2015IA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 6, 201560,000 milesLA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS IDLING, THE COMPUTER SYSTEM BECAME INOPERABLE. FIFTEEN MINUTES LATER, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Air Bags
Filed Oct 6, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 5, 2015MO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Oct 3, 2015IL

ON SEPTEMBER 28TH 2015, WE TOOK OUR VEHICLE INTO GREEN CHEVROLET IN EAST MOLINE, ILLINOIS TO HAVE THE WIRELESS IGNITION NODE MODULE ON A VEHICLE REPLACED FOR A SAFETY RECALL. AT 8:49 A.M. THEY HAD CALLED US TO LET US KNOW THEY HAD DONE THE OIL CHANGE AND TO LET US KNOW OF A FEW REPAIRS THAT NEEDED TO BE DONE THAT WERE NOT RELEVANT TO THE RECALL AND ALSO INFORMED ME THAT THEY WERE CURRENTLY WORKING ON THE RECALL REPAIR. AT 9:34 A.M. THEY CALLED ME BACK AND SAID THEY WERE GETTING READY TO DO THE RECALL REPAIR BUT WANTED TO LET ME KNOW OF CRACKS THAT WERE IN THE DASHBOARD THAT THEY NEEDED TO REMOVE TO DO PART OF THE REPAIR. THEY SENT ME PICTURES TO SHOW THAT THEY WERE IDENTICAL CRACKS ON THE DRIVER AND PASSENGER SIDE THAT WENT ALL THE WAY THROUGH ON THE CORNERS PLUS AN ADDITIONAL CRACK ABOUT ONE-FIFTH OF THE WAY OVER FROM THE PASSENGER SIDE THAT WENT ALL THE WAY THROUGH. THEY CLAIM THESE CRACKS WERE THERE PRIOR TO THE REPAIR BUT WE HAVE NEVER SEEN THESE CRACKS BEFORE AND CLAIM THAT IT MUST HAVE BEEN DONE DURING THE REPAIR. WE DUST OUR DASH BOARD AND WOULD HAVE SEEN SUCH EXTENSIVE CRACKS. THEY ARE LOCATED WHERE THE DEFROST VENTS ARE. GREEN CHEVROLET REFUSES TO REPLACE IT AND HOLDS TO THAT THEY WERE ALREADY THERE. DUE TO THE LOCATION OF THE CRACKS, THERE IS NO WAY FOR US TO CAUSE IT. IT APPEARS AS IF THEY WOULD HAVE BEEN CAUS D BY SOMEONE PRYING UP THE DASHBOARD INCORRECTLY.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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